The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Director of Sales Operations (Large Enterprise)
5-10 years at Director level before VPSkills to master
- Deep expertise in sales process optimisation, sales forecasting, compensation plan design, and sales technology stack management. Proven ability to lead large, complex teams and drive significant operational improvements for a major sales organisation.
You're ready to move on when
- Successfully led a multi-year sales transformation programme.
- Consistently delivered highly accurate sales forecasts for a £100M+ revenue stream.
- Built and mentored a high-performing sales operations leadership team.
- Demonstrated strong influence with senior sales leadership and cross-functional partners.
- 2
VP of Sales (with strong operational background)
5-8 years at VP Sales level before RevOps VPSkills to master
- Exceptional sales leadership, P&L management for a significant sales organisation, deep understanding of market dynamics, customer acquisition strategies, and revenue generation. Critically, a strong appreciation for the operational backbone required to support sales.
You're ready to move on when
- Consistently exceeded multi-million pound sales targets.
- Successfully built and scaled sales teams in new markets or segments.
- Demonstrated strong collaboration with Marketing and Customer Success to drive overall revenue.
- Understands the strategic importance of data, process, and technology in enabling sales success.
- 3
Head of Marketing Operations / Customer Success Operations (Large Enterprise)
7-12 years at Head of Ops level before RevOps VPSkills to master
- Expertise in marketing automation, lead management, campaign analytics, or customer lifecycle management, retention strategies, and CS technology. A proven ability to drive operational efficiency and measurable impact on their respective revenue functions, with a clear understanding of the full GTM funnel.
You're ready to move on when
- Successfully transformed marketing/CS operations to drive measurable ROI.
- Implemented major technology platforms (e.g., Marketing Automation, Gainsight) and driven high adoption.
- Demonstrated strong analytical capabilities and a data-driven approach to optimising their function.
- Built strong relationships and influenced across Sales and other GTM teams.