The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Direct from Education (School Leaver / Graduate)
0-1 yearSkills to master
- Organisation, active listening, basic CRM use, understanding of our product and market.
You're ready to move on when
- Consistently accurate data entry and task completion.
- Proactive in asking questions and seeking learning opportunities.
- Positive feedback from senior EVPs on support provided.
- 2
Customer Service / Retail Background
0-2 yearsSkills to master
- Adapting customer service skills to a B2B sales context, understanding sales targets, handling administrative tasks efficiently.
You're ready to move on when
- Strong ability to communicate professionally with internal stakeholders.
- Demonstrated resilience and ability to handle challenging situations.
- Quick adoption of sales tools and processes.
- 3
Administrative / Office Support Role
0-2 yearsSkills to master
- Applying organisational skills to sales pipeline management, understanding sales terminology, supporting multiple stakeholders.
You're ready to move on when
- Excellent attention to detail in all administrative support tasks.
- Efficient management of multiple priorities and deadlines.
- Ability to quickly grasp new systems and workflows.