UK

United Kingdom · Research and development · Senior (5-8 years)

Senior Global Technical Documentation Specialist

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandSenior (5-8 years)
  • Direct reportsNo direct reports
  • Reports toGlobal Technical Documentation Manager
  • UK framework levelUsually a manager, or the deepest specialist in a team

Also advertised as Senior Technical Writer (R&D) · Senior Information Developer · Senior Content Developer (Scientific) · Senior Documentation Engineer

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

ETCAL Level 3 NVQ Diploma in Engineering Technical Support ETC Awards Limited · Level 3 · covers 3 of 7 standards
EAL Level 3 NVQ Extended Diploma in Engineering Technical Support Excellence, Achievement & Learning Limited · Level 3 · covers 3 of 7 standards
EAL Level 3 Diploma in Advanced Manufacturing and Engineering - Technical Support Technician (Development Competence) Excellence, Achievement & Learning Limited · Level 3 · covers 3 of 7 standards
EAL Level 4 NVQ Diploma in Engineering Manufacture Excellence, Achievement & Learning Limited · Level 4 · covers 1 of 7 standards
EAL Level 3 NVQ Extended Diploma in Marine Engineering Excellence, Achievement & Learning Limited · Level 3 · covers 1 of 7 standards
EAL Level 4 Diploma in Engineering and Advanced Manufacturing (Development Competence) Excellence, Achievement & Learning Limited · Level 4 · covers 1 of 7 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Producing Technical Information for Engineering Activities ETCAL Level 3 NVQ Diploma in Engineering Technical Support
Produce Engineering Specifications EAL Level 4 NVQ Diploma in Engineering Manufacture

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
Systems Fluency seeing the whole picture
Your Plan Illustration

Built for Senior Global Technical Documentation Specialist

2 units that map to this job, from the qualifications that cover it.

  1. Producing Technical Information for Engineering Activities ETC Awards Limited · covers 3 of 7 standards Level 3
  2. Produce Engineering Specifications Excellence, Achievement & Learning Limited · covers 1 of 7 standards Level 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Senior Global Technical Documentation Specialist?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • Prompt Engineering & LLM Integration
  • Data Visualisation for R&D Insights
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Senior Global Technical Documentation Specialist plan as you set up, starting with the free Automation Fluency module. No card.

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Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

This job turns complex scientific and engineering work into documentation that anyone can follow. You write and manage documentation for major R&D projects, making sure it is accurate, clear, and usable by a global audience.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

MadCap Flare / Paligo (or similar CCMS) Expert

You'll be designing templates, architecting complex conditional logic, managing variables, and troubleshooting build issues. You'll also be mentoring junior staff on its advanced features.

SOLIDWORKS Composer / Visio / Snagit Advanced

Creating complex, multi-layered diagrams and technical illustrations from scratch. You'll develop interactive animations from CAD models in Composer to explain intricate R&D processes or product assembly.

Vasont CCMS / Confluence / SharePoint Advanced

Configuring Confluence spaces and SharePoint workflows for SME review. Managing metadata, taxonomies, and branching/merging within the CCMS to maintain content integrity and reuse.

SDL Trados Studio / memoQ Advanced

Managing Translation Memories (TMs) and termbases to maximise leverage. You'll work directly with localisation vendors to resolve linguistic queries and formatting issues, ensuring high-quality translations.

Jira / Slack / MS Teams Advanced

Creating and managing documentation epics and stories in Jira, integrating documentation tasks into the overall R&D agile workflow. You'll use Slack/Teams for real-time problem-solving and updates with R&D teams.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Content Structure & Information Architecture Follows established DITA map structures and content models. Escalates any proposed changes. Proposes minor adjustments to DITA maps or topic types within existing guidelines. Consults with senior staff. Designs and implements new DITA map structures, relationship tables, and content models for entire product suites. Makes strategic decisions on content chunking and reuse strategies.
Tool & Workflow Optimisation Uses existing tools and follows established workflows. Reports tool issues to senior staff. Identifies minor workflow inefficiencies and proposes solutions. Experiments with new features in existing tools. Designs and implements significant workflow improvements. Evaluates and recommends new features or minor tool integrations. Troubleshoots complex tool issues independently.
SME Engagement & Conflict Resolution Follows guidance on how to interact with SMEs. Escalates conflicting feedback to manager. Independently manages routine SME review cycles. Resolves minor feedback conflicts with guidance. Leads complex SME review cycles, including managing conflicting feedback from multiple stakeholders. Proactively builds rapport and negotiates content decisions with senior R&D personnel.
Project Prioritisation & Deadlines Executes tasks based on daily priorities set by supervisor. Reports any potential delays immediately. Manages priorities for assigned projects, adjusting as needed within project scope. Communicates potential delays and proposes solutions. Independently manages priorities across multiple concurrent documentation projects. Negotiates deadlines with R&D and Product teams, escalating only when strategic alignment is needed. Anticipates and mitigates risks to delivery.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Content Reuse Rate
The percentage of content (topics, snippets, variables) that is successfully reused across different documentation outputs or product versions.
Target · Achieve >40% content reuse across related product documentation suites.

If you're documenting three similar scientific instruments, we'd expect at least 40% of the core operational topics or safety warnings to be shared, reducing redundant writing and translation.

Translation Cost Reduction
The reduction in cost-per-word for localisation, primarily achieved through improved Translation Memory (TM) leverage and adherence to Simplified Technical English (STE) principles.
Target · Reduce cost-per-word for localisation by 15% year-on-year for your assigned projects.

By ensuring consistent terminology and using STE, you've helped our translation vendor achieve 70% TM leverage on a new manual, saving us £15K compared to a manual with 40% leverage.

Time-to-Publish Documentation
The elapsed time from final content approval by R&D/Product to the documentation being live and accessible to users.
Target · Decrease the documentation publishing time for major releases from 1 week to 2 days.

For the 'Project Phoenix' launch, you managed to get the updated user manual live within 48 hours of the final R&D sign-off, beating the usual 5-day turnaround.

SME Review Cycle Efficiency
The average time it takes for Subject Matter Experts (SMEs) to review and approve documentation drafts, indicating effective stakeholder engagement and clear communication.
Target · Maintain an average SME review cycle time under 3 business days for critical content.

You organised a concise review session and provided clear instructions, resulting in 90% of the R&D team's feedback on the 'Quantum Analyser' manual being submitted within 2.5 days.

Process Improvement Contributions
Your active role in identifying bottlenecks or inefficiencies in our documentation workflow and proposing/implementing solutions.
  • You're regularly suggesting tweaks to our review process, proposing new templates, or even scripting small automations. We'd see you leading a working group to refine our content chunking strategy or presenting ideas for better tool integration.
Mentorship and Knowledge Sharing
How effectively you guide and support junior team members, sharing your expertise and helping them grow.
  • Junior writers consistently come to you for advice. You're doing regular code reviews (for DITA XML, for example), helping them unstick tricky problems, and they're improving noticeably. You might even run a short internal workshop on advanced Flare features.
Stakeholder Satisfaction & Trust
How R&D, Product, and other teams perceive the value and reliability of your documentation and your collaborative approach.
  • R&D teams proactively include you in early design discussions, not just at the end. Product Managers trust your judgment on information architecture. You're seen as a partner, not just a service provider. We'd hear positive feedback directly from them, or see you invited to meetings beyond your immediate remit.
Information Architecture Quality
The clarity, consistency, and usability of the overall structure and navigation of the documentation you own.
  • Users can easily find what they need in the help system. Content is logically organised, and the DITA maps are robust and well-maintained. There are few 'orphaned topics' and the navigation makes sense even for complex products. You've actively designed and refined the structure, not just filled it with content.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Making the Complex Clear

You get a real kick out of taking a dense scientific paper or a complicated engineering specification and turning it into something genuinely easy to understand. That 'aha!' moment for a user, or the relief of an R&D team seeing their work accurately explained, is what drives you.

Spending an afternoon with a new piece of lab equipment, figuring out the trickiest steps, and then writing a procedure that makes it straightforward for new users.

Building Robust Systems

You're motivated by creating order out of chaos. This means designing logical information architectures, optimising content reuse, and setting up efficient workflows. You love seeing a well-structured DITA map or a perfectly conditionalised topic that serves multiple outputs.

Successfully implementing a new content reuse strategy that saves 20% on future translation costs for a product line.

Enabling Innovation

You're excited by being at the forefront of new discoveries and technologies. You want your work to directly contribute to the success of groundbreaking R&D projects, knowing that clear documentation is essential for adoption and impact.

Being the first to document a novel scientific methodology, helping researchers globally replicate our findings.

What frustrates people
  • Being treated as a 'scribe' or 'proofreader' by R&D teams who don't understand that information architecture and content strategy are complex, skilled disciplines.
  • Receiving 'napkin sketch' diagrams or vague, jargon-filled notes from engineers and being expected to turn them into clear, user-facing instructions with minimal extra input.
  • Discovering that legacy documentation, which you now own, is an unstructured, inconsistent mess with no proper source files, requiring a huge clean-up effort.
  • The 'urgent' request from marketing to 'just quickly write up a whitepaper' on a complex scientific topic, derailing your entire sprint plan and requiring significant research.
  • Fighting to get your documentation reviewed and approved by busy SMEs, often feeling like you're pulling teeth to get their attention.
What this role does not give you
  • A rigid, predictable 9-to-5 schedule – R&D deadlines can be fluid, and sometimes you'll need to adapt.
  • Complete autonomy over product features – your role is to document, not design, though your input is valued.
  • A quiet, solitary writing environment – you'll be constantly collaborating, interviewing, and presenting.
  • Immediate gratification on every project – some documentation efforts take months to bear fruit, and some content might never see the light of day if a project gets cancelled.

8Who you work with

Your work directly impacts product adoption, user satisfaction, regulatory compliance, and even the safety of our products. Clear documentation reduces support costs, accelerates market entry, and protects our brand reputation. Frankly, without you, our R&D breakthroughs might just stay in the lab.

Inside the business
  • R&D Engineers and Scientists (your primary sources of truth)
  • Product Managers (who define what needs documenting)
  • Quality Assurance (QA) Teams (who validate your instructions)
  • Marketing and Sales (who need accurate technical details)
  • Legal and Regulatory Affairs (for compliance checks)
  • Junior Technical Documentation Specialists (your mentees)
Outside the business
  • Translation Vendors (who localise your content)
  • End-users and Customers (who read your documentation)
  • Industry Regulators (who scrutinise our compliance documents)

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven experience (5-8 years) as a Technical Documentation Specialist, ideally within a Research & Development or highly technical engineering environment.
  • Demonstrable expertise in structured authoring tools (e.g., MadCap Flare, Paligo) and Component Content Management Systems (CCMS).
  • A strong portfolio showcasing your ability to simplify complex technical information for various audiences, including examples of information architecture design.
  • Experience in leading documentation projects from start to finish, including managing SME reviews and publishing processes.
  • A solid understanding of content reuse strategies, DITA, and localisation best practices.
  • Experience mentoring or guiding junior team members.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced CCMS Customisation & Scripting

As our content needs grow, we'll need to push our Component Content Management Systems (CCMS) further. This means customising publishing outputs, automating content transformations, and integrating with other systems via scripting. Off-the-shelf won't always cut it.

XSLT for DITA transformations · API integration for CCMS · Custom plug-in development (e.g., for Flare)

  • This quarter: Dive into the advanced scripting capabilities of our current CCMS. Read the developer documentation.
  • Next quarter: Identify one manual, repetitive task in our publishing workflow and try to automate it with a script.
  • Within 6 months: Propose a customisation to our CCMS that would significantly improve efficiency or content quality.

Quick win: Learn how to use regular expressions (regex) for advanced find-and-replace operations in your authoring tool – it's a huge time-saver.

API Documentation Automation & Testing

Many R&D outputs are now APIs or software development kits (SDKs). Manually documenting these is slow and error-prone. The future is about generating API docs directly from code and ensuring they're always up-to-date and testable.

OpenAPI/Swagger specifications · Docs-as-Code principles · Automated API documentation tools (e.g., Stoplight, ReadMe.io)

  • This month: Explore one of our internal APIs. Learn how it works and what its current documentation looks like.
  • Month 2: Research OpenAPI/Swagger. Try generating a simple API doc from a specification using a free tool.
  • Month 3: Work with an R&D software team to understand their API documentation needs and propose an automated solution.

Quick win: Start using Postman or Insomnia to explore APIs yourself. It'll give you a much better understanding of how they work, which is key for documenting them.

11Staying current once you are in

What people here do to keep up
  • Regularly attending industry conferences (e.g., LavaCon, tcworld, MadWorld) to stay current with trends and network with peers.
  • Participating in online communities and forums for technical communicators (e.g., Write the Docs, STC) to share knowledge and solve problems.
  • Taking advanced courses in information architecture, UX writing, or content strategy to deepen your expertise.
  • Engaging in internal workshops or training sessions on new R&D technologies or scientific methodologies to broaden your domain knowledge.
  • Reading relevant books and articles on technical communication best practices, AI in documentation, and content engineering.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

Prompt Engineering & LLM Integration

Honestly, competitors are already using large language models (LLMs) to draft reports in 10 minutes that used to take 2 hours. Technical documentation specialists who figure this out will outproduce their peers 3:1. It's not future-state; it's happening now.

  • Context windows and token limits
  • Temperature settings for different tasks
  • RAG (Retrieval Augmented Generation) architectures
  • Output validation and hallucination detection
  • Prompt chaining for complex analysis

Data Visualisation for R&D Insights

Our R&D teams are generating more data than ever. Presenting complex scientific results or product performance metrics clearly in documentation is becoming critical. Static images aren't cutting it; interactive, data-driven visuals are the future.

  • Principles of effective data visualisation
  • Interactive chart libraries (e.g., D3.js, Plotly)
  • Storytelling with data
  • Accessibility for data visualisations

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • DITA (Darwin Information Typing Architecture)
  • Minimalism & Simplified Technical English (STE)
  • Single-Sourcing Strategy
  • Information Architecture (IA)
  • Localization (L10n) & Internationalization (I18n) Best Practices

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Mid-Level Technical Documentation Specialist (Internal Promotion)

    3-5 years as a Mid-Level Specialist

    Skills to master

    • Mastering independent project ownership, demonstrating strong problem-solving for complex documentation issues, and consistently delivering high-quality, reusable content. You'd also need to show initiative in improving processes.

    You're ready to move on when

    • You've successfully owned the documentation for several significant product features or small manuals end-to-end.
    • You're regularly identifying and solving issues with content consistency or publishing workflows.
    • You've shown a proactive interest in mentoring new joiners or sharing your knowledge with the team.
    • R&D teams consistently praise your ability to extract information and simplify complex topics.
  2. 2

    Technical Writer / Information Developer (External Hire)

    5-8 years of prior experience in a similar role in another R&D or highly technical company.

    Skills to master

    • Deep expertise in structured authoring (DITA, CCMS), a strong portfolio of complex technical documentation, and proven experience in a fast-paced R&D environment. You'd need to hit the ground running with our tools and processes.

    You're ready to move on when

    • Your CV clearly shows ownership of major documentation projects.
    • Your portfolio demonstrates advanced skills in information architecture and content reuse.
    • You can articulate how you've improved documentation processes or solved significant challenges in previous roles.
    • You have a strong understanding of R&D lifecycles and stakeholder management in technical environments.
  3. 3

    Subject Matter Expert (SME) Transition (Internal)

    Roughly 6-10 years as an R&D Engineer or Scientist, followed by 2-3 years in a junior documentation role.

    Skills to master

    • You'd need to transition your deep technical knowledge into excellent communication skills, learn structured authoring tools, and understand documentation best practices. This path usually involves starting at a more junior documentation level first to build the specific craft skills.

    You're ready to move on when

    • You've consistently shown an aptitude for explaining complex technical topics to non-experts.
    • You've expressed a strong desire to move into a documentation-focused role.
    • You've taken initiative to help improve existing internal documentation or create training materials.
    • You're willing to invest time in learning new tools and methodologies specific to technical communication.

15Where this role leads

The long view: This work can lead in several directions. Some move towards deep technical specialism as a content strategist, others move into leading content operations or knowledge management across an organisation.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Senior Global Technical Documentation Specialist is actually changing.

Where it leads

Roles this leads to

Also named as a next step, with no page in the catalogue yet:

  • Global Technical Documentation Manager

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Producing Technical Information for Engineering Activities, worked against Senior Global Technical Documentation Specialist.

Producing Technical Information for Engineering Activities Level 3

Applied to your work in Senior Global Technical Documentation Specialist

This unit aims to provide learners with the ability to produce technical information for engineering activities. Learners will gather and analyse relevant information, produce technical drawings and specifications, and write technical reports and documentation. This includes understanding the purpose and importance of technical information, different types of technical information, and relevant standards and regulations.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Senior Global Technical Documentation Specialist
  • DITA (Darwin Information Typing Architecture)
  • Minimalism & Simplified Technical English (STE)
  • Single-Sourcing Strategy
  • Information Architecture (IA)
  • Localization (L10n) & Internationalization (I18n) Best Practices
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Senior Global Technical Documentation Specialist is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Lead Information Architect

    3-5 years in the Senior Specialist role

    Level 4 (Lead/Staff)

    • Advanced CCMS Administration Deep customisation, system integration, and governance of the Component Content Management System.
    • Content Modelling Designing complex content models that support highly granular reuse and automated publishing.
    • Metadata Strategy Architecting and implementing comprehensive metadata frameworks for enhanced content findability and personalisation.

  2. Global Technical Documentation Manager

    4-6 years in the Senior Specialist role

    Level 5 (Principal/Manager)

    • Content Strategy & Governance Defining the overall content strategy for the department and ensuring adherence to standards.
    • Toolchain Ownership Making strategic decisions about our documentation toolchain, including evaluating new software and managing upgrades.
    • Organisational Design Structuring the documentation team to meet the evolving needs of R&D and the business.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, a big chunk of a Senior Technical Documentation Specialist's time is spent on repetitive tasks: drafting, consistency checks, and trying to decipher engineer's notes. What if you could get that time back? Our AI Productivity Hub isn't about replacing you; it's about giving you superpowers.

For a Senior Specialist in R&D, AI isn't just a gimmick. It's a strategic partner that helps you focus on the high-value work: information architecture, content strategy, and deep SME engagement. Imagine having an assistant that can instantly summarise complex research papers or ensure every term in your 500-page manual is perfectly consistent. That's what we're talking about.

First-Draft Automation

Use AI to analyse developer comments in code repositories (like GitHub) or detailed Jira tickets to generate a structured first draft of API documentation, procedural steps, or even release notes. You'll spend less time staring at a blank page and more time refining the content.

Consistency & Clarity Analysis

Run an AI tool across your entire documentation repository to instantly identify inconsistent terminology (e.g., 'Log in' versus 'Sign on'), flag sentences that violate Simplified Technical English (STE) rules, and pinpoint overly complex language. It's like having a super-powered proofreader that never misses a beat.

SME Prep Accelerator

Feed complex internal research papers, patents, or lengthy engineering specifications into an AI model. It'll generate concise summaries and a targeted list of questions to ask your Subject Matter Experts. This means your interviews are more efficient, and you get the critical information faster, without wasting anyone's time.

Audience-Tuned Rephrasing

Highlight a highly technical paragraph and use AI to instantly generate alternative versions tailored for different audiences. Need a 'Novice User' explanation, an 'Expert Installer' guide, or a 'Marketing Brief' summary? AI can give you options in seconds, saving you hours of manual rewriting.

Common questions

Common questions

How do you become a Senior Global Technical Documentation Specialist?

Common routes in include Mid-Level Technical Documentation Specialist (Internal Promotion) (3-5 years as a Mid-Level Specialist), Technical Writer / Information Developer (External Hire) (5-8 years of prior experience in a similar role in another R&D or highly technical company.) and Subject Matter Expert (SME) Transition (Internal) (Roughly 6-10 years as an R&D Engineer or Scientist, followed by 2-3 years in a junior documentation role.). Times vary with prior experience.

Where can a Senior Global Technical Documentation Specialist progress to?

This role can lead on to Lead Information Architect (3-5 years in the Senior Specialist role) and Global Technical Documentation Manager (4-6 years in the Senior Specialist role), depending on the skills you build.

What new skills matter most for a Senior Global Technical Documentation Specialist?

Increasingly, Prompt Engineering & LLM Integration and Data Visualisation for R&D Insights. These are the skills our record of this role lists as growing.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

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17Where to go from here

Other roles at Level 5

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in research and development

Stay in the field you know and move sideways rather than up.
If you leave this industry

The skills built in this job, structured authoring, information architecture, content strategy, and explaining complex R&D topics clearly, apply beyond one industry. They can move into technical documentation in other regulated industries such as aerospace, defence, or medical devices, or into content strategy roles in wider tech companies. Making complex information accessible is a skill that carries across sectors.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Automation Fluency module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.