United Kingdom · PR and communications · Director/VP (16-20 years)

Director, Communications & Reputation

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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As a Director, Communications & Reputation, a good place to start on AI Ethics & Governance in Communications is Planning Automation Across a Department, a free Future Fluency module at Level 5. You'd practise working out what in your department's work could be automated, what should not be, and what to recommend.

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  • Experience bandDirector/VP (16-20 years)
  • Direct reports25-100+ reports
  • Reports toChief Communications Officer (CCO) or CEO
  • UK framework levelUsually a director, accountable for a division and its numbers

Also advertised as Head of Corporate Affairs · VP Public Relations · Director of External Relations · Director of Corporate Communications

Built on 43,079 real UK job descriptions we analysed · grounded in what real qualifications cover

1From this job to a course

The qualifications matched to this job

ATHE Level 6 Certificate in Crisis Management and Crisis Communication ATHE Ltd · Level 6 · covers 1 of 7 standards
ATHE Level ATHE Level 6 Diploma in Risk Management for Crowded Places ATHE Ltd · Level 6 · covers 1 of 7 standards
City and Guilds of London Institute Level 3 Diploma in Sporting Estate Management City and Guilds of London Institute · Level 3 · covers 1 of 7 standards
City and Guilds of London Institute Level 2 Diploma in Work-based Game and Wildlife Management City and Guilds of London Institute · Level 2 · covers 1 of 7 standards
AIM Qualifications Level 4 Diploma in Public Relations AIM Qualifications · Level 4 · covers 1 of 7 standards
City & Guilds Level 3 90-Credit Diploma in Countryside Management City & Guilds Limited · Level 3 · covers 1 of 7 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Crisis Management and Crisis Communication ATHE Level 6 Certificate in Crisis Management and Crisis Communication
Develop good public relations for a sporting estate City and Guilds of London Institute Level 3 Diploma in Sporting Estate Management
Assist with the management of public relations and access to a sporting estate City and Guilds of London Institute Level 2 Diploma in Work-based Game and Wildlife Management
Understanding How Public Relations Professionals Contribute to Internal Communications AIM Qualifications Level 4 Diploma in Public Relations
Understanding Principles of Game Management City & Guilds Level 3 90-Credit Diploma in Countryside Management

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Systems Fluency seeing the whole picture
Your Plan Illustration

Built for Director, Communications & Reputation

5 units that map to this job, from the qualifications that cover it.

  1. Crisis Management and Crisis Communication ATHE Ltd · covers 1 of 7 standards Level 6
  2. Develop good public relations for a sporting estate City and Guilds of London Institute · covers 1 of 7 standards Level 3
  3. Assist with the management of public relations and access to a sporting estate City and Guilds of London Institute · covers 1 of 7 standards Level 2
  4. Understanding How Public Relations Professionals Contribute to Internal Communications AIM Qualifications · covers 1 of 7 standards Level 4
  5. Understanding Principles of Game Management City & Guilds Limited · covers 1 of 7 standards Level 3
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Director, Communications & Reputation?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI Ethics & Governance in Communications
  • Data Storytelling for Executives
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Director, Communications & Reputation plan as you set up, starting with the free Automation Fluency module. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

Keep this read. One email with what AI is changing in this job, the new skills it asks for and where to start free. Nothing else follows unless you confirm your address.

3What this role really is

A Director of Communications & Reputation manages how a business unit is seen, and protects its reputation with the people who matter.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Cision / Meltwater (for media relations & monitoring) Strategic

Driving platform selection, integration with other business intelligence tools, using advanced analytics to inform enterprise-wide comms strategy and budget allocation, ensuring team adoption and best practices.

Salesforce / HubSpot (CRM Systems) Architect

Designing the overarching stakeholder data model within the CRM, mandating data governance standards, and championing the CRM as the single source of truth for relationship intelligence across the business unit.

Brandwatch / Talkwalker (Social Listening & Analytics) Strategic

Integrating social listening data with broader business intelligence to predict reputational risks and opportunities, presenting high-level trend analysis and strategic recommendations to the C-suite and board.

Tableau / Power BI / Domo (Data Visualisation) Strategic

Championing data visualisation as a core competency for the team, overseeing the development of executive-level reputation and stakeholder dashboards, ensuring insights are clear and actionable for senior leaders.

OneTrust / ServiceNow GRC (Executive & GRC Platforms) Strategic

Using GRC systems to strategically map reputational risks to key stakeholders, integrating comms planning with broader governance and risk frameworks, and using planning tools like Anaplan to model the budget impact of comms strategies on the business unit.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Crisis Communications Strategy Escalate all observations of potential issues to supervisor. Propose initial holding statements and monitoring plans for review by manager. Develop and recommend comprehensive crisis communication plans, including key messages and stakeholder engagement, for approval by Director.
Budget Allocation for Comms Programmes No budget authority. Track expenses against assigned tasks. Manage project-specific budgets up to £5K, escalating any overruns. Propose annual budget for specific workstreams up to £50K, requiring Director approval.
Selection of Agency Partners & Tech Platforms Use existing tools and follow agency guidelines. Provide feedback on tool usability and agency performance. Research and recommend new tools or agencies for specific projects up to £10K, requiring Director approval.
Team Hiring & Organisational Design No hiring involvement. Participate in interviews for junior roles. Lead interviews for specialist roles, make recommendations to manager.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Corporate Reputation Score (e.g., RepTrak, Brand Finance)
Tracking our standing among key external audiences, including the public, investors, and regulators.
Target · Achieve a +5 point increase in our primary reputation index over 12 months, or maintain top quartile ranking.

If our RepTrak score was 70.0 last year, we'd be aiming for 75.0 or higher by year-end, showing a significant positive shift in how people view us.

Crisis Impact Mitigation
Minimising the negative financial and reputational fallout during and after a significant corporate crisis.
Target · Limit negative impact on stock price to <10% (post-incident 30-day average) and recover pre-crisis reputation score within 6 months.

After a major product recall, ensuring our share price dip is contained to 8% and our reputation score bounces back to within 2 points of its original level within half a year.

Stakeholder Support for Key Initiatives
The degree to which crucial external stakeholders (e.g., regulators, community leaders, investors) actively support or remain neutral on our strategic business initiatives (e.g., new market entry, M&A, policy changes).
Target · Secure active support or neutral stance from 80% of identified Tier 1 stakeholders for major policy wins or market entries.

Successfully gaining regulatory approval for a new product launch in a sensitive market, with key government figures publicly acknowledging our commitment to local concerns.

Share of Voice (SOV) & Message Pull-Through
Our visibility and the accurate representation of our key messages in critical media and industry conversations, relative to competitors.
Target · Achieve a 20%+ SOV in top-tier media for our key strategic themes, with 75% of coverage accurately reflecting our primary messages.

Outranking our closest competitor in media mentions about 'sustainable finance' by a significant margin, and seeing our specific initiatives (e.g., 'Green Bond Programme') consistently highlighted.

Executive Counsel & Strategic Influence
Being the go-to advisor for the C-suite and VPs on complex reputational matters, proactively identifying risks and opportunities.
  • Regularly invited to strategic planning meetings, opinions sought on major business decisions (e.g., M&A targets, new product launches), proactive identification of emerging issues before they hit the headlines, direct feedback from senior leaders on the value of your counsel.
Team Leadership & Capability Building
Effectively leading, mentoring, and developing a high-performing communications team that can execute complex strategies and adapt to evolving challenges.
  • High team retention rates, positive feedback in 360-degree reviews, successful internal promotions, demonstrable improvement in team's strategic thinking and execution capabilities, a clear succession plan for key roles.
Cross-Functional Collaboration & Integration
Seamlessly integrating communications strategies with other departments (e.g., Marketing, Legal, HR, Investor Relations) to ensure consistent messaging and a unified corporate voice.
  • Joint strategic planning sessions with other departments, shared KPIs, consistent external messaging across all channels, positive feedback from peer leaders on collaboration effectiveness, successful execution of integrated campaigns.
Ethical & Responsible Communication
Upholding the highest standards of integrity, transparency, and ethical conduct in all communications activities, even under pressure.
  • Zero breaches of regulatory communication guidelines, consistent application of ethical principles in crisis response, proactive advice on ethical dilemmas, maintaining public trust through transparent and honest engagement.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Strategic Impact & Influence

You'll thrive on advising the C-suite on critical business decisions, knowing your input directly shapes the company's direction. This shows up in your eagerness to prepare detailed briefing notes for the CEO before a major investor call, or in your proactive proposals for how to manage a tricky regulatory announcement.

Leading the communications strategy for a major M&A deal, ensuring positive market reception and minimal reputational risk, and seeing the deal successfully close.

Problem Solving & Crisis Navigation

You're energised by the challenge of turning a potential disaster into a managed situation. You'll be the calm voice in the storm, orchestrating rapid responses and guiding the leadership team through complex reputational challenges. This means you're often the first call when something goes wrong, and you love being that person.

Successfully managing the public fallout from a significant data breach, protecting customer trust and minimising regulatory penalties through transparent and timely communication.

Team Building & Mentorship

You get a real kick out of developing your team, seeing them grow, and empowering them to take on bigger challenges. You'll invest time in coaching your managers, setting clear strategic direction, and celebrating their successes. Your leadership will be visible in the strength and cohesion of your entire function.

Building a communications team that consistently delivers high-impact campaigns and is recognised internally as a strategic partner, with several team members progressing into more senior roles.

What frustrates people
  • Dealing with internal stakeholders who don't understand the long-term value of reputation and only focus on short-term gains.
  • The constant pressure of a 24/7 news cycle, meaning you're always 'on' and need to be ready to respond at a moment's notice.
  • Reconciling conflicting data from various sources (Sales, Legal, Marketing) to build a single, coherent stakeholder view.
  • Navigating complex regulatory environments where the rules can change rapidly and have significant implications.
  • Managing a large team with diverse skill sets and personalities, ensuring everyone is aligned and performing at their best.
  • The sheer volume of information you need to process and distil into actionable insights for senior leaders.
What this role does not give you
  • A predictable 9-to-5 schedule; urgent issues don't respect office hours.
  • A role where you only focus on one specific area of communications; you'll need to be a generalist at a strategic level.
  • The luxury of always having perfect information before making a decision.
  • A quiet, individual contributor role; this is all about leadership, influence, and managing complex relationships.

8Who you work with

This role is absolutely critical. You're not just supporting the business; you're shaping its future. Your decisions directly influence our market position, brand equity, and ability to operate effectively, especially during periods of intense scrutiny or change. You'll be the one ensuring that our strategic narratives are consistent, compelling, and credible across all channels, ultimately driving our growth and resilience.

Inside the business
  • C-Suite (CEO, CFO, COO)
  • Business Unit VPs and Heads of Department (e.g., Product, Sales, Marketing, Legal)
  • Board Members (particularly Audit and Risk Committees)
  • Investor Relations Team
  • HR Leadership
Outside the business
  • Key Media Outlets and Journalists
  • Industry Analysts and Opinion Leaders
  • Investors and Financial Institutions
  • Government Regulators and Policymakers
  • Major Customers and Partners
  • NGOs and Community Groups

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven track record of leading complex communications strategies for a significant business unit or large organisation (12-16 years' experience, typically at a Manager or Principal level).
  • Demonstrable experience in managing and mentoring teams of 10+ communications professionals, including other managers.
  • Extensive experience in crisis communications, having successfully navigated at least 3-5 major reputational challenges.
  • Deep understanding of stakeholder mapping methodologies and how to translate intelligence into actionable engagement plans.
  • Strong financial literacy and commercial acumen, capable of linking communications outcomes to business value.
  • Experience presenting to and influencing C-suite executives and, ideally, board members.

10What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Predictive Analytics for Reputation

Moving beyond reactive monitoring to proactively predicting reputational shifts and potential crises. This means using AI and machine learning to identify leading indicators of public sentiment changes, regulatory scrutiny, or activist campaigns.

Time-Series Forecasting for Sentiment · Anomaly Detection in Media Volume · Causal Inference in Communications · Risk Modelling & Simulation

  • This quarter: Work with your data science or analytics team to explore existing predictive capabilities.
  • Next quarter: Commission a pilot project to build a predictive model for a specific reputational risk.
  • Month 6: Evaluate new vendor solutions that specialise in AI-driven risk intelligence.
  • Month 9: Present a 'predictive reputation dashboard' concept to the C-suite.

Quick win: Identify one recurring reputational risk (e.g., product safety concerns) and task your team with finding 3-5 leading indicators that could predict its emergence.

Integrated Communications Ecosystem Design

Our communications data lives in silos (CRM, media monitoring, social listening, internal comms platforms). The future is about creating a unified ecosystem where all this intelligence flows seamlessly, providing a holistic view of our reputation and stakeholder landscape.

API Integration & Data Orchestration · Data Governance for Comms · Unified Reporting Dashboards · Automation of Workflows

  • This quarter: Map out all current communications tools and their data flows (or lack thereof).
  • Next quarter: Identify 2-3 critical integration points that would yield the most strategic benefit.
  • Month 6: Work with IT and external vendors to scope out a pilot integration project.
  • Month 9: Present a long-term vision for an integrated communications tech stack to the CCO.

Quick win: Identify one manual data transfer process between two tools and explore a simple automation solution (e.g., Zapier, IFTTT).

11Staying current once you are in

What people here do to keep up
  • Regularly attending and speaking at industry conferences (e.g., PRCA National Conference, World Public Relations Forum) to stay abreast of trends and network.
  • Participating in executive leadership programmes focused on strategic communications, reputation management, or crisis leadership.
  • Engaging in continuous learning around emerging technologies (AI, data analytics) and their application in communications.
  • Mentoring junior professionals within the industry or through professional bodies.
  • Publishing thought leadership articles or contributing to industry best practice guides.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI Ethics & Governance in Communications

With AI now drafting content, analysing sentiment, and even generating deepfake media, the ethical implications are huge. As a leader, you'll be accountable for ensuring our AI use is responsible, transparent, and doesn't inadvertently damage our reputation or breach public trust.

  • Algorithmic Bias Detection
  • Transparency & Disclosure
  • Data Privacy in AI Training
  • Reputational Risk of AI Misuse

Data Storytelling for Executives

The C-suite is drowning in data. Your job isn't just to present numbers, but to weave them into a compelling, concise narrative that drives strategic action. This means translating complex analytics into clear, impactful stories that resonate at the highest levels.

  • Narrative Arc Construction
  • Visualisation Best Practices for Impact
  • Audience-Centric Framing
  • Predictive & Prescriptive Storytelling

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Stakeholder Salience & Prioritisation (Advanced)
  • Social Network Analysis (SNA) (Strategic)
  • Sentiment & Narrative Analysis (Strategic)
  • Issues & Crisis Lifecycle Management (Expert)
  • Perception Audits & Reputation Measurement (Strategic)

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Head of Corporate Communications / Senior Manager, PR

    3-5 years at L5

    Skills to master

    • Leading a large team, managing significant budgets, developing and executing multi-channel communications campaigns, advising senior leadership on specific projects.

    You're ready to move on when

    • Successfully managed a major reputational issue or crisis from start to finish.
    • Consistently delivered measurable improvements in media coverage and stakeholder sentiment.
    • Built and developed a high-performing team of communications professionals.
    • Demonstrated ability to influence cross-functional peers and senior managers.
  2. 2

    Principal / Lead, Public Affairs or Investor Relations

    3-5 years at L5

    Skills to master

    • Deep expertise in a specific area of external relations (e.g., government relations, financial comms), understanding complex regulatory landscapes, building relationships with highly influential external stakeholders.

    You're ready to move on when

    • Successfully influenced policy outcomes or managed critical investor communications.
    • Developed and maintained a network of high-level external contacts.
    • Demonstrated strategic thinking in a highly specialised communications domain.
    • Ability to translate complex technical or policy information into clear, compelling narratives.
  3. 3

    Consultancy Director (Specialising in Comms/Reputation)

    5-8 years as a Director/Partner at a consultancy

    Skills to master

    • Client relationship management, business development, strategic advisory at the executive level, managing diverse project teams across multiple clients, P&L responsibility.

    You're ready to move on when

    • Proven ability to win and retain major clients for strategic communications mandates.
    • Track record of providing high-level strategic counsel to C-suite clients.
    • Strong commercial acumen and understanding of business drivers.
    • Experience managing complex projects with diverse teams and tight deadlines.

15Where this role leads

The long view: This work can lead to a Chief Communications Officer role, overseeing communications and reputation across a whole organisation. It can also lead to Head of Global Corporate Affairs, bringing together communications, policy and public affairs.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Director, Communications & Reputation is actually changing.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Crisis Management and Crisis Communication, worked against Director, Communications & Reputation.

Crisis Management and Crisis Communication Level 6

Applied to your work in Director, Communications & Reputation

The objective of this unit is to enable learners to analyse risk management approaches, prepare for crisis situations through simulation, evaluate crisis communication factors, and produce a comprehensive crisis communication plan for an organisation.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

See Your Progress Grow Illustration
Director, Communications & Reputation
  • Stakeholder Salience & Prioritisation (Advanced)
  • Social Network Analysis (SNA) (Strategic)
  • Sentiment & Narrative Analysis (Strategic)
  • Issues & Crisis Lifecycle Management (Expert)
  • Perception Audits & Reputation Measurement (Strategic)
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Director, Communications & Reputation is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. L7

    • Leading a global communications function across multiple business units and geographies.
    • Direct accountability for the organisation's overall reputation and brand equity.
    • Advising the CEO and Board on enterprise-level strategic decisions.
    • Managing relationships with major institutional investors and financial analysts.
  2. VP, Corporate Affairs & Sustainability

    3-5 years

    L7 (or L6+ within a larger organisation)

    • Developing and executing a holistic corporate affairs strategy that includes public policy, sustainability, and community relations.
    • Leading the organisation's ESG reporting and communication efforts.
    • Building and maintaining relationships with key government officials and NGOs.
    • Driving the company's social impact agenda and measuring its effectiveness.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, as a Director, your time is precious. You're paid to think strategically, advise the C-suite, and lead your team, not get bogged down in manual research or drafting. That's where AI comes in. We're not talking about replacing human judgment, but supercharging it.

Our AI Productivity Hub isn't just a buzzword; it's a suite of tools and best practices designed to free up your and your team's time. Imagine having a strategic co-pilot that handles the grunt work, allowing you to focus on the high-level decisions and critical relationships that truly drive our business unit's reputation. It's about giving you more bandwidth to be the visionary leader you are.

Automated Stakeholder Discovery & Risk Sensing

Use an advanced AI agent to continuously scan global news, regulatory updates, social media, and academic research. It won't just find new stakeholders; it'll flag emerging reputational risks and opportunities, providing a concise summary and a preliminary impact assessment. This means you're always one step ahead, without your team spending hours on manual trawling.

AI-Powered Narrative & Sentiment Intelligence

Go beyond basic sentiment analysis. Our fine-tuned LLMs can analyse thousands of media mentions and stakeholder conversations to identify subtle shifts in narratives, underlying emotions, and the true 'why' behind public opinion. It helps you understand not just what people are saying, but how they feel and why, allowing for truly targeted strategic responses. This elevates your insights from data points to actionable intelligence.

Instant Executive Briefing Dossier Generation

Before a critical board meeting or an engagement with a key regulator, simply prompt a GenAI tool with the stakeholder's name and the topic. It instantly synthesises their public profile, recent statements, potential concerns, and even suggests strategic talking points, all in a concise, executive-ready format. Your team will save hours of prep, and you'll walk in fully informed.

Strategic Communications Drafting & Scenario Planning

Feed the AI your core strategic message, the stakeholder map segments, and a specific scenario (e.g., a product recall, a policy change). It generates tailored communications for different audiences – from a data-heavy investor update to a community-focused statement – helping your team draft high-quality content faster. You can also use it to 'red team' potential responses, exploring how different messages might land.

Common questions

Common questions

How do you become a Director, Communications & Reputation?

Common routes in include Head of Corporate Communications / Senior Manager, PR (3-5 years at L5), Principal / Lead, Public Affairs or Investor Relations (3-5 years at L5) and Consultancy Director (Specialising in Comms/Reputation) (5-8 years as a Director/Partner at a consultancy). Times vary with prior experience.

Where can a Director, Communications & Reputation progress to?

This role can lead on to Chief Communications Officer (CCO) (3-5 years) and VP, Corporate Affairs & Sustainability (3-5 years), depending on the skills you build.

What new skills matter most for a Director, Communications & Reputation?

Increasingly, AI Ethics & Governance in Communications and Data Storytelling for Executives. These are the skills our record of this role lists as growing.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

17Where to go from here

Other roles at Level 7

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

More jobs in PR and communications

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills involved, strategic communication and reputation management, apply across technology, financial services, healthcare, consumer goods and non-profits. Most organisations need someone who can manage stakeholders and protect brand value, so this experience carries across sectors.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my free Automation Fluency module What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.