The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Graduate Programme / Apprenticeship
1-2 yearsSkills to master
- Structured learning, foundational risk concepts, professional communication, adherence to company processes.
You're ready to move on when
- Consistently high performance in academic or apprenticeship modules.
- Positive feedback from mentors and managers on attitude and learning agility.
- Demonstrated ability to complete tasks accurately and on time.
- 2
Operations Support / Administrative Role
1-3 yearsSkills to master
- Organisational skills, data entry accuracy, basic process management, stakeholder communication (internal).
You're ready to move on when
- Experience managing complex schedules or large datasets.
- Proven ability to follow strict compliance or administrative procedures.
- Feedback indicating strong attention to detail and reliability.
- 3
IT Helpdesk / Junior IT Role
1-2 yearsSkills to master
- Basic technical understanding (networking, systems), problem-solving, documentation, customer service.
You're ready to move on when
- Familiarity with IT systems and security concepts.
- Experience troubleshooting and documenting technical issues.
- Ability to explain technical concepts to non-technical users.


