The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
On-time Asset Delivery
Percentage of creative assets (images, videos, copy) delivered to partners or uploaded to platforms by their agreed deadline.
Target · 98%+If you're meant to send 50 assets to our agency this week, we're aiming for 49 of them to hit their inbox on time. One late asset can delay a whole social calendar.
Accuracy of Reporting & Documentation
Error rate in compiled reports (e.g., press clippings, social engagement data) and completeness of campaign documentation.
Target · 99% error-freeYour weekly press clipping report should accurately list all relevant articles, and any sentiment flags should be correct. No typos or missing links, please.
Social Media Scheduling Adherence
Percentage of scheduled social media posts that go live exactly as planned (correct time, platform, copy, and asset).
Target · 99%+If the social calendar says a tweet goes out at 10 AM with a specific image, it needs to happen. Getting it wrong means we miss a key moment.
Project Management Tool Updates
Timeliness and completeness of task updates within our project management system (e.g., Asana).
Target · Daily updates, 100% completeEvery task you're assigned should have its status updated daily. If you've finished something, mark it done. If you're stuck, flag it.
Proactive Learning & Questioning
Your willingness to ask thoughtful questions, seek understanding beyond your immediate task, and actively learn new processes or tools.
- You'll ask 'why' something is done a certain way, not just 'how'. You'll take notes, remember feedback, and show you've applied it next time. You'll suggest looking up a solution before asking for help.
Responsiveness & Follow-Through
How quickly and reliably you respond to requests from your team and ensure tasks are completed from start to finish.
- You'll acknowledge requests promptly, even if it's just to say 'I'm on it'. You won't leave tasks hanging or forget to follow up. If you say you'll do something, you do it.
Team Collaboration & Support
Your ability to work effectively with others, offer help when you have capacity, and be a positive presence in the team.
- You'll offer to help a colleague if you finish your tasks early. You'll share relevant information you've found. You'll contribute positively in team meetings, even if it's just by listening and learning.
Attention to Detail
Your ability to spot errors, inconsistencies, or missing information in your own work and the materials you handle.
- You'll catch a typo in a social post before it goes live. You'll notice if an asset is the wrong aspect ratio. You'll double-check a spreadsheet before sending it on.