The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Qualified Contacts Identified
The number of new contacts you find and add to our CRM that genuinely fit our Ideal Customer Profile (ICP).
Target · Roughly 100-120 qualified contacts per weekIf you add 110 contacts this week, and 95% of them meet our ICP criteria, you're doing great.
Data Accuracy Rate
How often the contact information (email, phone, job title, company details) you add or update is correct and complete.
Target · Maintain >95% accuracy on all new recordsOut of 100 records you added, if 96 have perfectly correct emails and job titles, that's a 96% accuracy rate.
List Enrichment Completion
The percentage of assigned lists that you've successfully enriched with missing data points (e.g., industry, employee count).
Target · Complete 90% of assigned list enrichment tasks on timeYou were given a list of 200 companies to enrich by Friday. If you finish 180 of them, that's a 90% completion rate.
Basic Campaign Support Tasks Completed
The number of tasks you complete to support ongoing campaigns, like segmenting a list for an email send or preparing a report.
Target · Complete 8-10 support tasks weekly, as assignedThis week you segmented 3 lists, pulled 2 basic reports, and helped format 3 emails. That's 8 tasks.
Adherence to Process & Tools
How well you follow our established workflows for finding, qualifying, and entering lead data into our CRM and other systems.
- You're consistently using the right templates for data entry, following the lead qualification checklist, and asking questions when you're unsure about a process, rather than guessing. Your manager isn't having to correct your data entry methods often.
Learning & Development Pace
How quickly you're picking up new tools, understanding our Ideal Customer Profile (ICP), and grasping the lead lifecycle.
- You're asking fewer basic questions over time, actively participating in training, and showing you've taken on feedback. You're starting to anticipate what's needed next in a task.
Collaboration with Team
Your willingness to work with your Lead Gen Specialist and other team members, sharing insights and helping out where needed.
- You're sharing interesting company news you find, helping colleagues with a quick task when asked, and openly discussing challenges in team meetings. You're not just working in a silo.
Proactive Problem Spotting
Your ability to notice small issues with data, tools, or processes and bring them to your manager's attention.
- You point out when a data source seems to be giving incorrect info, or if a CRM field isn't capturing what it should. You're not just executing, you're observing.