UK

United Kingdom · Legal · Director/VP (16-20 years)

Director, Investigations & Forensic Services

Here is the whole job, in plain words. What it is, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

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  • Experience bandDirector/VP (16-20 years)
  • Direct reports25-100+ reports
  • Reports toAssociate General Counsel, Investigations
  • UK framework levelUsually a director, accountable for a division and its numbers

Also advertised as Head of Internal Investigations · VP, Legal Investigations · Senior Director, Corporate Investigations

Built on 43,079 real UK job descriptions we analysed · grounded in qualifications employers recognise

Two short quizzes about you

1From this job to a course

The qualifications matched to this job

OCNLR Entry Level Certificate in Skills for Vocational Studies (Entry 3) OCN London · Entry Level · covers 2 of 10 standards
SFJ Awards Level 6 Diploma in Conducting Serious and Complex Investigations SFJ Awards · Level 6 · covers 4 of 10 standards
Pearson BTEC Level 5 Higher National Diploma in Applied Sciences Pearson Education Ltd · Level 5 · covers 4 of 10 standards
ATHE Level 5 Extended Diploma in Computing ATHE Ltd · Level 5 · covers 4 of 10 standards
Qualifi Level 5 Diploma in Cyber Security Qualifi Ltd · Level 5 · covers 4 of 10 standards
Qualifi Level 5 Extended Diploma in Cyber Security Qualifi Ltd · Level 5 · covers 4 of 10 standards

Matched from the standards this job is measured against: a suggestion, not an official ruling.

The units you would start with

Forensic Science OCNLR Entry Level Certificate in Skills for Vocational Studies (Entry 3)
Manage the Digital Environment in Serious and Complex Investigations SFJ Awards Level 6 Diploma in Conducting Serious and Complex Investigations
Manage Forensic Investigations at Scenes Pearson BTEC Level 5 Higher National Diploma in Applied Sciences
Digital Forensics ATHE Level 5 Extended Diploma in Computing
Digital Investigations and Forensics Qualifi Level 5 Diploma in Cyber Security

The future skills this job leans on

AI Fluency working with AI as a thinking partner
Data Fluency turning numbers into a decision
AI Governance Fluency using AI responsibly
Systems Fluency seeing the whole picture
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Your Plan Illustration

Built for Director, Investigations & Forensic Services

5 units that map to this job, from the qualifications that cover it.

  1. Forensic Science OCN London · covers 2 of 10 standards Entry Level
  2. Manage the Digital Environment in Serious and Complex Investigations SFJ Awards · covers 4 of 10 standards Level 6
  3. Manage Forensic Investigations at Scenes Pearson Education Ltd · covers 4 of 10 standards Level 5
  4. Digital Forensics ATHE Ltd · covers 4 of 10 standards Level 5
  5. Digital Investigations and Forensics Qualifi Ltd · covers 4 of 10 standards Level 5
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

2AI and this work

Will AI change your work as a Director, Investigations & Forensic Services?

Nobody can say exactly how. Here is what this job is being asked for next, and where to start.

The new skills this role is being asked for

  • AI Governance & Ethical AI in Investigations
  • Predictive Analytics for Proactive Risk Identification
Why each one is rising

The future skills this job leans on

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

What happens when you start

Next, a free account. We build your Director, Investigations & Forensic Services plan as you set up, starting with a Future Fluency module on using AI in your job. No card.

Your first Future Fluency module is free. After that, your AI tutor is £70 a month.

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3What this role really is

This job means leading investigations into internal wrongdoing, from fraud to harassment. You set the strategy, choose the methods, and make sure the work is fair and legally sound.

4What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Relativity (eDiscovery) Strategic

Overseeing platform administration, negotiating contracts with RelativityOne providers, designing enterprise-wide eDiscovery playbooks, making strategic decisions on integrating analytics apps like Brainspace, and ensuring optimal use by your team.

Casepoint (Case Management) Architect

Leading platform selection/renewal, integrating Casepoint with other Legal Ops systems (e.g., matter management, billing), and defining data governance policies for all investigative data. You're building the system, not just using it.

EnCase Forensic (Data Collection) Strategic

Setting the firm's digital forensic collection standards, evaluating and procuring new forensic hardware/software, and managing the forensic lab environment and budget. You'll ensure your team has the right tools and training.

Navex EthicsPoint (Hotline Management) Strategic

Owning the relationship with Navex, using trend data from hotline reports to inform compliance training and policy updates, and presenting hotline analytics and insights to the Board of Directors. This is about proactive risk management.

HighQ (Secure Collaboration) Strategic

Setting enterprise policy for secure collaboration on sensitive matters, overseeing the platform's security posture, and ensuring its seamless integration with other firm systems for critical investigations.

Microsoft Excel / Power Query (Advanced Analytics) Strategic

Directing the type of data analysis required for systemic risk assessments and proactive fraud detection, relying on your team members' advanced Excel skills to produce insights that drive policy change and strategic decisions. You're asking the big questions that Excel helps answer.

5What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing in Where you are nowThe step above
Investigation Scope & Strategy Follows defined investigation plan and escalates scope changes. Proposes adjustments to investigation scope for routine matters; escalates novel situations. Defines the investigation plan and scope for complex matters, consulting Director on high-risk strategic shifts.
Budget Allocation & Spend No budget authority. Submits expense reports for approval. Manages small project budgets (up to £1K) with manager approval. Manages project budgets up to £5K; recommends vendor selection for specific tools.
Policy & Process Changes Follows established policies and procedures. Identifies process inefficiencies and proposes minor improvements to manager. Designs and implements process improvements within their workstreams; recommends policy updates to leadership.

6How you'll be judged

The scoreboard, and what is not on it. The hard targets, how often each is actually looked at, and the quiet signals that never reach a dashboard.

Remediation Effectiveness Rate
The percentage of substantiated investigations where the recommended corrective actions (e.g., policy changes, training, disciplinary action) successfully prevent recurrence of the issue.
Target · Achieve a 95% effectiveness rate for issues preventing recurrence for at least 24 months.

If we had 20 substantiated cases of expense fraud last year, and after implementing new controls and training, only one similar incident occurred in the next two years, that's a 95% effectiveness rate. We're looking for systemic fixes.

Average Cost Per Investigation
The total internal and external spend (e.g., external counsel, forensic vendors, eDiscovery) divided by the number of investigations, aiming for efficiency without compromising quality.
Target · Reduce the average cost per investigation by 5% year-on-year, while maintaining or improving quality metrics.

If the average cost for a complex fraud investigation was £150,000 last year, your goal would be to bring that down to £142,500 this year, perhaps by bringing more work in-house or optimising vendor contracts.

Proactive Risk Identification & Mitigation
The number of systemic risks identified through investigations and subsequently mitigated through policy changes, training programmes, or control enhancements, before they become major incidents.
Target · Identify and implement mitigation strategies for at least three significant enterprise-level risks annually.

Analysing a trend of minor data breaches to identify a systemic vulnerability in our cloud security, then leading a project to implement a new security protocol across the organisation. That's proactive.

Regulatory Scrutiny & Fines Avoidance
The number and value of regulatory fines or adverse findings directly attributable to failures in our internal investigations processes.
Target · Zero regulatory fines or adverse findings related to the conduct or outcome of internal investigations.

Successfully navigating a regulatory inquiry into a whistleblower complaint without incurring any penalties, because our internal investigation was demonstrably thorough and compliant.

Board & Executive Trust
How much the Board Audit Committee and C-Suite rely on your insights and recommendations for critical risk decisions.
  • You're regularly invited to present on sensitive matters, not just when there's a problem. Your strategic advice is actively sought on compliance and ethics initiatives. Leadership trusts your judgment on complex, high-stakes issues, even when the news isn't good. They'll ask your opinion on new policies or major organisational changes because they value your perspective on potential risks.
Team Leadership & Development
The overall health, capability, and engagement of your investigations team, and their ability to operate effectively and ethically.
  • Your team consistently delivers high-quality work, even under pressure. You'll see low attrition rates among your high performers. Managers under you are growing and taking on more responsibility. There's a clear development pathway for everyone, and people feel supported and challenged. Feedback from your direct reports (and their reports) indicates strong, fair leadership and clear direction.
Strategic Influence
Your ability to influence broader organisational policy and control environments based on investigation findings.
  • Investigation findings regularly lead to significant policy revisions, new training programmes, or changes in business processes across different departments. You're not just reporting problems
  • you're driving solutions that prevent future issues. Other department heads come to you for advice on how to build better controls into their operations, recognising your expertise.

7Would you like it

Both sides. What people enjoy, and what grinds them down.

What people enjoy
Protecting Organisational Integrity

You'll feel a deep sense of purpose in safeguarding the company's reputation and ethical standing. This shows up in your relentless pursuit of truth, even when it's difficult, and your commitment to fair processes.

Knowing that your team's investigation prevented a major regulatory fine or uncovered a significant fraud before it escalated further, protecting thousands of jobs and shareholder value.

Strategic Leadership & Impact

You're driven by the opportunity to shape an entire function, define its strategy, and see your vision implemented. You'll enjoy setting the direction, building capabilities, and seeing your team thrive under your guidance.

Developing and rolling out a new global investigations framework that significantly improves efficiency and compliance across all business units.

Solving Complex, High-Stakes Puzzles

You thrive on dissecting intricate problems with multiple moving parts, especially when the stakes are incredibly high. The challenge of uncovering hidden truths in ambiguous situations is what gets you going.

Leading an investigation into a multi-jurisdictional corruption scheme, piecing together evidence from various sources to build a compelling case that leads to successful remediation.

What frustrates people
  • Navigating intense political pressure from senior leadership to 'manage' an investigation's outcome or timeline.
  • The 'report black hole': spending months on a detailed investigation, only for the executive summary to be the only thing anyone reads, missing critical nuance.
  • Battling for budget and resources to properly fund forensic tools or external experts, despite the clear risks involved.
  • The emotional weight of constantly dealing with allegations of harassment, fraud, or other serious misconduct.
  • Having to deliver difficult news or recommendations to very senior, sometimes resistant, individuals.
  • The slow pace of organisational change, even after clear risks have been identified through investigations.
What this role does not give you
  • A predictable, routine work schedule – expect urgent, high-stakes issues to appear out of nowhere.
  • Constant public recognition for your work – much of what you do is highly confidential and behind the scenes.
  • A warm, fuzzy feeling every day – you'll often be dealing with uncomfortable truths and difficult people.
  • An environment free from political considerations – you'll need to be adept at navigating organisational dynamics.

8Who you work with

This role directly shapes our company's defence against fraud, misconduct, and regulatory breaches. You'll define how we respond to serious allegations, impacting our compliance posture, employee trust, and ultimately, our bottom line and public image. Your decisions here can prevent millions in losses and protect our reputation.

Inside the business
  • Chief Legal Officer
  • Board Audit Committee
  • Chief Risk Officer
  • Chief People Officer
  • Heads of Business Units
  • Internal Audit
Outside the business
  • External Legal Counsel
  • Regulatory Bodies (e.g., FCA, SFO)
  • Forensic Consultants & Vendors
  • Law Enforcement Agencies

9What you need before you start

Not a wish list. The things you would be expected to already have.

  • Proven track record of leading complex, high-stakes internal investigations from inception to resolution, including presenting findings to executive leadership and boards.
  • Extensive experience (10+ years) managing and developing teams of investigators, including forensic specialists.
  • Demonstrable expertise in eDiscovery, digital forensics, and data analytics tools at a strategic oversight level.
  • Deep understanding of corporate governance, compliance frameworks, and relevant UK and international regulatory landscapes.
  • Experience managing significant budgets (£1M+) and vendor relationships for investigations and forensic services.
  • Strong legal acumen, ideally with a legal background or equivalent experience working closely with senior legal counsel.

10What to practise next

Where the job is going, and what to do about it starting this week.

Cloud Forensics & Incident Response

More of our data and systems live in the cloud, meaning traditional on-premise forensic collection methods are becoming obsolete. We need to master cloud-native forensic techniques and integrate them into our incident response plans.

Collecting evidence from AWS, Azure, GCP environme · Understanding cloud logging and audit trails · Legal challenges of cross-border cloud data access · Containerisation and serverless forensics · Integration with Security Operations Centre (SOC)

  • This quarter: Review our current cloud forensic capabilities and identify gaps.
  • Next 6 months: Invest in training for your forensic team on specific cloud platforms (e.g., AWS Certified Security - Specialty).
  • Next 12 months: Develop a robust cloud forensic playbook and integrate it into our incident response plan.
  • Ongoing: Stay abreast of new cloud services and their forensic implications, ensuring our tools and expertise evolve.

Quick win: Engage with our IT/Cloud Security team to understand their current logging and monitoring capabilities. Identify one common cloud service we use and research its forensic data sources.

Blockchain & Cryptocurrency Investigations

Cryptocurrencies are increasingly used in illicit activities, from money laundering to ransomware payments. Being able to trace these transactions is becoming a critical skill for complex financial investigations.

Blockchain fundamentals (public vs. private, conse · Cryptocurrency transaction tracing tools (e.g., Ch · DeFi (Decentralised Finance) and NFT (Non-Fungible · Legal and regulatory challenges of seizing crypto · Attribution of anonymous transactions

  • This quarter: Commission an external training session for your financial investigations team on crypto fundamentals.
  • Next 6 months: Investigate and procure a suitable cryptocurrency tracing tool.
  • Next 12 months: Develop internal expertise in crypto investigations, potentially hiring a specialist or upskilling existing team members.
  • Ongoing: Monitor regulatory developments in the crypto space and adapt our investigative approaches accordingly.

Quick win: Familiarise yourself with basic blockchain concepts. Read a few articles on how crypto is used in financial crime. You don't need to be an expert, but you need to know enough to direct your team.

11Staying current once you are in

What people here do to keep up
  • Regularly attending and speaking at industry conferences (e.g., ACFE Global Fraud Conference, LegalTech, RSA Conference) to stay abreast of trends and network with peers.
  • Publishing articles or thought leadership pieces in relevant legal or investigations journals.
  • Active participation in professional organisations and committees related to fraud, compliance, or digital forensics.
  • Undertaking executive leadership training programmes focused on strategic management and organisational influence.
  • Mentoring junior talent within the organisation and externally, contributing to the broader investigations community.

12The rising capability

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI Governance & Ethical AI in Investigations

As AI becomes more integral to eDiscovery, anomaly detection, and report drafting, understanding its ethical implications, potential biases, and governance requirements is paramount. Regulators are starting to scrutinise AI use, and we need to be ahead of that curve.

  • Explainable AI (XAI) for forensic findings
  • Bias detection and mitigation in AI-driven analysi
  • Data privacy implications of large language models
  • Legal and ethical frameworks for AI deployment in
  • Auditing AI systems for compliance and accuracy

Predictive Analytics for Proactive Risk Identification

Moving from reactive investigations to proactive risk mitigation. We need to use data not just to investigate past events, but to predict where future misconduct might occur. This means building models that can flag potential issues before they escalate.

  • Machine learning for anomaly detection in financia
  • Risk scoring models for employee behaviour and ven
  • Early warning indicators for compliance breaches
  • Integrating disparate data sources (HR, Finance, I
  • Visualisation techniques for complex predictive in

13What you’ll use

What you’ll use

Skills this role draws on

Technical

  • Wicklander-Zulawski (or Reid) Interviewing
  • Chain of Custody Protocol & Evidence Management
  • Privilege & Work Product Doctrine Analysis
  • ACFE Fraud Examination Framework
  • Digital Forensics Principles (DFIR) & Lab Management
  • Root Cause Analysis (RCA) Methodologies

14The pathway

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Senior Manager, Internal Investigations (L5)

    3-5 years as an L5

    Skills to master

    • Mastering team leadership, managing a portfolio of complex cases, budget management for a significant sub-function, and initial exposure to executive presentations.

    You're ready to move on when

    • Successfully led multiple high-profile investigations to resolution without significant issues.
    • Consistently met or exceeded budget targets for your team/function.
    • Demonstrated ability to develop and mentor junior managers and investigators.
    • Received positive feedback from senior stakeholders on your strategic insights and communication.
  2. 2

    Partner/Director in Forensic Consulting Firm

    5-8 years at Partner/Director level

    Skills to master

    • Client relationship management, business development, managing multi-disciplinary forensic teams, and delivering complex investigative reports to corporate clients and legal counsel.

    You're ready to move on when

    • Managed a significant book of business and consistently delivered revenue targets.
    • Led large-scale, international forensic engagements for diverse clients.
    • Proven ability to build and lead high-performing consulting teams.
    • Strong network within the legal and compliance community.
  3. 3

    Senior Role in Regulatory Enforcement (e.g., SFO, FCA)

    8-12 years in a senior investigative/legal role

    Skills to master

    • Deep expertise in regulatory frameworks, prosecuting complex financial crime, managing large-scale investigations with public sector resources, and navigating political sensitivities.

    You're ready to move on when

    • Led or significantly contributed to high-profile enforcement actions.
    • Demonstrated ability to work effectively with diverse stakeholders, including legal counsel and government officials.
    • Proven track record of strategic decision-making in complex legal and investigative matters.

15Where this role leads

The long view: This role can lead to senior positions such as chief legal officer or chief compliance officer, building on a background in risk and investigations.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how Director, Investigations & Forensic Services is actually changing.

Where it leads

Roles this leads to

The record names a next step, but the catalogue has no page for it yet:

  • Associate General Counsel, Investigations (L7)

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Forensic Science, worked against Director, Investigations & Forensic Services.

Forensic Science Entry Level

Applied to your work in Director, Investigations & Forensic Services

This unit aims to provide learners with an understanding of the roles and responsibilities within forensic science, knowledge of different types of forensic evidence, and the ability to collect and record evidence from a simulated crime scene using basic scientific procedures.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time.

Start my plan, free
See Your Progress Grow Illustration
Director, Investigations & Forensic Services
  • Wicklander-Zulawski (or Reid) Interviewing
  • Chain of Custody Protocol & Evidence Management
  • Privilege & Work Product Doctrine Analysis
  • ACFE Fraud Examination Framework
  • Digital Forensics Principles (DFIR) & Lab Management
  • Root Cause Analysis (RCA) Methodologies
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

16The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

Director, Investigations & Forensic Services is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Associate General Counsel, Investigations (L7)

    3-5 years in the Director role

    This is a significant step up, moving from managing the function to governing enterprise-wide risk and directly advising the CLO and Board on all major investigative matters.

    • Advanced legal interpretation for novel regulatory challenges.
    • International legal and compliance frameworks for global operations.
    • Deep understanding of corporate criminal liability and defence strategies.
    • Strategic oversight of external litigation related to investigations.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, the sheer volume of data in investigations can be overwhelming. But what if you could cut through the noise, spot patterns in seconds, and get first drafts of reports done in minutes? That's where AI comes in. It's not about replacing you; it's about making you and your team incredibly more efficient, allowing you to focus on the truly strategic, nuanced aspects of your role.

As Director, you're not just doing the work; you're overseeing the entire function. AI tools can transform how your team operates, from initial data ingestion to final report generation. Imagine your team spending less time on tedious manual tasks and more time on high-value analysis, strategic thinking, and complex problem-solving. This isn't just about individual productivity; it's about optimising the entire investigative lifecycle.

Automated PII & Privilege Tagging (Relativity)

Use advanced AI models within eDiscovery platforms like Relativity to automatically identify and redact Personally Identifiable Information (PII) and flag potentially privileged documents. This means your team spends significantly less time on initial document review, freeing them up for deeper analysis. You'll oversee the AI's performance, ensuring accuracy and compliance, rather than doing the manual grunt work.

Anomaly Detection in Enterprise Data

Deploy AI to scan vast structured datasets—think expense reports, vendor payments, badge access logs—to instantly flag outliers and suspicious patterns. This could be anything from duplicate invoices to unusual after-hours system access. Your team will get instant leads that would take a human analyst days or weeks to uncover, allowing you to direct their efforts to the most promising areas. It's like having a super-powered fraud detection system running 24/7.

AI-Powered Strategic Research & Summaries

Use AI assistants to summarise lengthy deposition transcripts, identify key entities and timelines from massive document sets, or research obscure regulatory statutes relevant to a complex investigation. Your team can get concise briefs and actionable intelligence in minutes, not hours. This means you can make faster, more informed strategic decisions, and your team can move through cases much more quickly.

Draft Generation for Investigation Reports

Feed structured inputs (interview notes, key documents, timelines, initial findings) into an AI to generate a solid first draft of an investigation report or interview summary. This provides a robust foundation for your investigators to refine, add critical analysis, and ensure legal precision. It dramatically cuts down on the most time-consuming part of report writing, allowing your team to focus on the strategic narrative and defensibility.

Common questions

Common questions

How do you become a Director, Investigations & Forensic Services?

Common routes in include Senior Manager, Internal Investigations (3-5 years as an L5), Partner/Director in Forensic Consulting Firm (5-8 years at Partner/Director level) and Senior Role in Regulatory Enforcement (e.g., SFO, FCA) (8-12 years in a senior investigative/legal role). Times vary with prior experience.

Where can a Director, Investigations & Forensic Services progress to?

This role can lead on to Associate General Counsel, Investigations (3-5 years in the Director role), depending on the skills you build.

What new skills matter most for a Director, Investigations & Forensic Services?

Increasingly, AI Governance & Ethical AI in Investigations and Predictive Analytics for Proactive Risk Identification. These are the skills our record of this role lists as growing.

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17Where to go from here

Other roles at Level 7

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

 More jobs in legal

Stay in the field you know and move sideways rather than up.
If you leave this industry

Skills in investigation, risk management and legal strategy carry across sectors, including financial services, technology, pharmaceuticals and public sector organisations. Uncovering facts and protecting an organisation matters in any setting.

This role profile is © 2026 Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Start my plan, free What happens next: a free account, then we build your plan as you set up. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.