United Kingdom · International Business Global · Mid-Level (2-5 years)

International Business Strategist

Here is the whole job, in plain words. What it is, a real day, what you decide, how you're judged, how people get here and where they go next. Then the part no course gives you: twelve AI tutors who learn your work.

  • Experience bandMid-Level (2-5 years)
  • Direct reportsNo direct reports
  • Reports toSenior International Business Strategist
  • UK framework levelUsually a coordinator, or early in a professional job

Also advertised as Global Market Analyst · Expansion Strategy Specialist · Business Development Associate (International) · Global Growth Strategist

Built on an analysis of 43,079 real UK job descriptions · grounded in qualifications employers recognise

Start with a free Future Fluency check, tuned to International Business Strategist

Ten quick questions, one per Future Fluency, asked against this role rather than a generic one. About five minutes, and no card.

Start the check, free

1What this role really is

This role is all about digging into new markets and figuring out if they're actually worth our time and money. You'll be the one building the initial picture of an opportunity, from crunching the numbers on market size to getting a handle on who the local players are. Think of it as being a detective for global growth, providing the raw intel that helps us decide where to place our next big bet.

2What you'd actually use

The tools this job runs on, and how well you'd need to know each one.

Building and populating financial models, cleaning market data with Power Query, and creating clear charts for presentations.

PitchBook / Refinitiv Eikon / Statista Pro / Euromonitor PassportIntermediate

Pulling pre-defined reports and datasets, extracting specific data points for market analysis, and researching competitor activity.

Logging research activities, updating contact records for potential partners, and running basic reports on partner engagement.

PowerPointIntermediate

Creating compelling slides and presentations to summarise market insights and present recommendations to your team and other stakeholders.

Tableau / Power BIIntermediate

Creating dashboards from clean data sources using established templates to visualise market trends and competitive landscapes.

Miro / Confluence / MS TeamsIntermediate

Collaborating on strategy workshops, contributing to project documentation, and communicating effectively with your team and cross-functional colleagues.

3What you get to decide, and how that grows

Power in a job isn't your title. It's what you're allowed to decide. Here's how it grows as you move up.

The choiceComing inWhere you are nowThe step above
Market Research ApproachFollows prescribed research methodology; asks for guidance on new data sources.Independently selects appropriate research methods and data sources; consults manager on significant deviations or novel approaches.Defines research methodology for complex projects; mentors junior team on best practices; makes final call on data source reliability.
Financial Model AssumptionsPopulates pre-built models with provided assumptions; flags any data discrepancies.Develops and defends initial model assumptions; consults Finance and manager on critical inputs (e.g., revenue growth rates, cost structures).Validates and challenges model assumptions; works with Finance to stress-test scenarios; signs off on final financial projections for business cases.
Recommendation for Market EntrySupports the team's recommendations by providing specific data points.Proposes initial 'go/no-go' recommendations for specific workstreams based on analysis; presents findings to manager for review.Leads the development of comprehensive market entry recommendations for strategic markets; presents to leadership and defends the business case.
Stakeholder CommunicationDrafts internal emails; provides data for presentations prepared by others.Prepares and delivers presentations to immediate team and cross-functional peers; drafts summary reports for manager review.Leads communication strategy for key projects; presents to senior leadership; represents the team in cross-functional forums.

4How you'll be judged

The scoreboard, honestly: the hard targets, how often each one is actually looked at, and the quiet human signals that never make it onto a dashboard.

Market Sizing Accuracy
How close your initial Total Addressable Market (TAM) models are to revised estimates after deeper due diligence or actual market entry data.
Target · Within +/- 15% variance on initial TAM estimates for owned workstreams.

You estimated a £5M TAM for the Indonesian market. After 6 months of deeper research, the revised estimate is £5.5M. That's a 10% variance, which is well within our target.

Research Deliverable Completion Rate
The percentage of assigned research tasks, competitive analyses, or initial business case components that you complete on time.
Target · 95%+ completion rate for all assigned deliverables, hitting agreed deadlines.

You had 10 research tasks for the Brazilian market entry project. You completed 9 on time, and one was delayed by a day due to an unexpected data issue, but you communicated it early. That's a 90% on-time rate, but with good communication, it's still a win.

Data Quality & Integrity
The accuracy and reliability of the data you pull, clean, and use in your models and reports.
Target · Fewer than 2 significant data errors (e.g., incorrect source, miscalculation) identified per quarter by your manager or peers.

In your Q2 competitive analysis, you correctly identified a key competitor's revenue figures from their annual report, and your calculations for their market share were spot on. No errors found.

Clarity of Insights & Recommendations
How well you translate complex data into clear, easy-to-understand insights and actionable recommendations for your manager and the wider team.
  • Your manager rarely needs to ask for clarification on your findings. Your presentations tell a clear story. Peers often refer to your analysis when discussing market dynamics. You can explain complex concepts simply to non-technical audiences.
Proactive Problem Identification
Your ability to spot potential issues or risks in a market opportunity early on, before they become bigger problems.
  • You flag a potential regulatory hurdle for a new market before Legal even sees the proposal. You identify a significant competitor that wasn't on our radar. You raise concerns about data reliability from a specific source.
Collaboration & Peer Support
How effectively you work with your immediate team and other departments, offering help and being a reliable partner.
  • You actively share useful market intelligence with your colleagues. You offer to help a peer who's stuck on a data problem. Other teams say you're easy to work with and responsive. You're seen as a reliable pair of hands on cross-functional tasks.

5Would you like it

The honest version. What people enjoy, and what grinds them down.

What people enjoy
Solving Complex Puzzles

You'll spend your days piecing together fragmented market data, economic indicators, and competitor moves to build a coherent picture of a new opportunity. It's like being a detective, constantly searching for clues to validate or challenge a hypothesis.

You're tasked with understanding the potential for our product in Vietnam. You'll dive into local regulations, consumer behaviour reports, and competitor strategies, finding the connections that paint a clear market picture.

Seeing Your Work Inform Big Decisions

While you won't be making the final call, your detailed analysis and recommendations will directly feed into leadership's strategic decisions about where we expand globally. Your insights genuinely matter.

Your comprehensive competitive analysis for the German market helps the leadership team decide whether to go with an M&A or a Greenfield entry strategy, directly influencing a multi-million pound investment.

Continuous Learning & Global Exposure

Every new market is a fresh learning curve. You'll constantly be researching new economies, cultures, and business practices, expanding your global knowledge base with every project.

One quarter you might be deep-diving into the FinTech landscape in Brazil, the next you're exploring e-commerce trends in Malaysia. It's always new, always challenging.

What frustrates people
  • Spending weeks on a market analysis only for a senior leader to veto it based on a 'gut feeling' or a single anecdotal experience.
  • Dealing with wildly inconsistent or unavailable data for certain emerging markets, forcing you to get creative (and sometimes frustrated) with estimations.
  • The 'strategy vs. quarter' conflict: your long-term market entry plans often clash with regional sales teams' short-term revenue targets.
  • Your carefully researched local insights being overridden by a blanket 'HQ knows best' global mandate that doesn't quite fit the reality on the ground.
What this role does not give you
  • Direct people management responsibilities (at this level).
  • Full autonomy on strategic direction (you're providing the analysis, not setting the overall vision).
  • A predictable, unchanging set of tasks—every market and project brings new challenges.
  • An immediate, tangible product launch or sales win from every piece of analysis you do.

6Who you work with

You're a critical filter for our international growth pipeline. Your work ensures we're not just guessing when it comes to new markets. You help us understand the 'right to win' in different geographies, meaning your analysis can save us millions in wasted investment or unlock significant revenue streams. Essentially, you're building the foundation for our next phase of global expansion.

Inside the business
  • Senior International Business Strategists (your direct team)
  • Regional Sales Managers (for market insights)
  • Product Managers (for product-market fit discussions)
  • Finance Business Partners (for initial cost estimates)
  • Legal Counsel (for basic regulatory checks)
Outside the business
  • Market research vendors
  • Economic data providers
  • Potential in-country partners (initial research stage)
  • Industry analysts

7What you need before you start

Not a wish list. The things you would be expected to already have.

  • Solid foundational analytical skills, ideally gained in a business analysis, market research, or consulting role.
  • Demonstrable experience building and working with financial models in Excel.
  • A proven track record of independently conducting research and synthesising findings into clear reports or presentations.
  • Familiarity with at least one market intelligence platform (e.g., Statista, Euromonitor, Bloomberg Terminal equivalent).
  • Excellent written and verbal communication skills in English, with the ability to articulate complex ideas simply.
  • A genuine interest in international business and global affairs.
  • A degree in Business, Economics, Finance, International Relations, or a related quantitative field (or equivalent practical experience).

8What to practise next

Where the job is going, and what to do about it starting this week.

Advanced Data Visualisation & Storytelling

As data volumes grow, the ability to distil complex information into clear, compelling visual stories becomes even more critical. Moving beyond basic charts to interactive dashboards that guide the user to insights will be key for influencing senior stakeholders.

Interactive Dashboard Design · Narrative Visualisation · Data-Driven Presentation Techniques · Ethical Data Representation

  • This month: Take an online course on advanced Tableau or Power BI dashboard design. Focus on interactivity and user experience.
  • Next quarter: Redesign one of your existing static reports into an interactive dashboard. Get feedback from your manager and peers.
  • Month 3-6: Volunteer to present your findings more frequently in team meetings, focusing on your data storytelling abilities. Seek specific feedback on your presentation style.
  • Ongoing: Follow leading data visualisation experts and apply their best practices to your work. Experiment with new chart types.

Quick win: For your next presentation, spend an extra hour refining one key chart to make it as clear and impactful as possible. Ask a colleague if they 'get' the story immediately.

9Staying current once you are in

What people here do to keep up
  • Attend webinars or workshops on specific regional market trends (e.g., 'Doing Business in Southeast Asia').
  • Take online courses to deepen your expertise in advanced Excel, Power Query, or a data visualisation tool like Tableau.
  • Join industry associations or online forums related to international business or global strategy to network and stay informed.
  • Read books or listen to podcasts on geopolitical analysis, cross-cultural communication, or emerging market economics.
  • Seek out opportunities to mentor junior analysts or interns, as teaching often solidifies your own understanding.

10How the AI economy is changing work like this

Before we ask anything of you, here's what we can already say about AI and work of this kind:

The new skill this role is being asked for: AI-Enhanced Research & Synthesis

AI tools are rapidly changing how we gather and process information. Analysts who can effectively 'prompt engineer' large language models (LLMs) will be able to conduct research and summarise findings in a fraction of the time, freeing them up for deeper critical thinking. This isn't just about using a tool; it's about fundamentally changing your workflow.

We'll only ever tell you what we can actually back up. No hype, no scare tactics.

Your PlanIllustration

Built for International Business Strategist

3 units that map to this job, from the qualifications that cover it.

  1. Evaluate international marketing opportunitiesPearson Education Ltd · covers 1 of 3 standardsLevel 4
  2. Explore Overseas Markets for a BusinessPearson EDI · covers 1 of 3 standardsLevel 3
  3. International BusinessNCC Education Limited · covers 1 of 3 standardsLevel 4
These are the real units behind this job, in the order they rank for it. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

The rising capability

Zavmo analysis

What's rising in its place

This is where the work is heading, and the higher pay with it. Get fluent here and the shift stops being a threat and starts being your edge.

AI-Enhanced Research & Synthesis

AI tools are rapidly changing how we gather and process information. Analysts who can effectively 'prompt engineer' large language models (LLMs) will be able to conduct research and summarise findings in a fraction of the time, freeing them up for deeper critical thinking. This isn't just about using a tool; it's about fundamentally changing your workflow.

  • Effective Prompt Engineering
  • AI for Data Summarisation
  • AI for Pattern Recognition
  • Output Validation & Fact-Checking

What you’ll use

Skills this role draws on

Technical

  • Total Addressable Market (TAM) Modelling
  • Financial Modelling & Business Case Development
  • Competitive Intelligence & Geopolitical Analysis
  • Market Entry Strategy Contribution
  • Cross-Cultural Communication

The pathway

How you actually get there, here

How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.

  1. 1

    Market Analyst (International Business)

    1-2 years

    Skills to master

    • Data gathering, basic financial modelling, report writing, understanding of key market intelligence tools.

    You're ready to move on when

    • Consistently delivers accurate data and reports on time.
    • Proactively identifies data discrepancies or research gaps.
    • Demonstrates a keen interest in understanding the 'why' behind market trends.
    • Can clearly articulate findings from their research.
  2. 2

    Strategy Consultant (Junior/Associate level)

    2-3 years

    Skills to master

    • Structured problem-solving, client communication, presentation skills, exposure to various business models and industries.

    You're ready to move on when

    • Experience working on multiple client projects, often involving market entry or competitive analysis.
    • Ability to quickly grasp new industries and business challenges.
    • Strong presentation skills, even if to small internal teams.
    • Comfortable with fast-paced, demanding environments.
  3. 3

    Business Analyst (with international exposure)

    2-4 years

    Skills to master

    • Requirements gathering, process mapping, data analysis, stakeholder engagement, understanding of business operations.

    You're ready to move on when

    • Experience analysing business problems and proposing solutions.
    • Comfortable working with diverse datasets and translating them into business insights.
    • Demonstrates an understanding of the impact of their analysis on business outcomes.
    • Has worked on projects with an international component or global teams.

11Where this role leads

The long view:Your journey as an International Business Strategist is just the beginning. We're looking for someone who sees this role not just as a job, but as a launchpad for a truly impactful career in global business. We'll invest in your growth, challenge you with exciting opportunities, and help you build the skills that will open many doors down the line.

Pay & demand

Pay and demand for this role will appear here, each figure traced to a named authoritative source (e.g. the ONS Annual Survey of Hours and Earnings, under the Open Government Licence). We don’t show numbers we can’t attribute.

The ten Future Fluencies

Zavmo analysis

The credential is what you can do today. These are what keep you valuable.

A qualification proves you can do the job as it's defined today. These ten are what decide whether you're still the obvious person for it in five years. They're the capabilities employers are now writing into senior roles faster than people are learning them. Zavmo weaves them through whatever you study, so you come out with both: the credential and the fluency.

The highlighted ones are the Fluencies your role leans on hardest, from how International Business Strategist is actually changing. In about two minutes, the free confidence check asks where you stand on each of the ten. That's the whole check, and it's what makes the plan yours rather than generic.

12The team that's yours

No two people are taught the same way. This is one-to-one, not one-to-many.

Zavmo is a hyper-personalised AI learning platform. Twelve virtual tutors, each with a different way of teaching, and one orchestration agent that picks the right one for the moment. So every single lesson is shaped around you, your role, and the way you learn. Not a course everyone sits through. A conversation built for you, and no one else.

…and nine more, matched to you after your first chat. Meet all twelve

13What it feels like

A conversation, not a course

Because your tutor knows your role, your projects and your last session, learning sounds like this. And it's different for every single person:

Evaluate international marketing opportunitiesLevel 4

Applied to your work in International Business Strategist

This unit aims to equip learners with the ability to evaluate international marketing opportunities by analysing the global environment, identifying key market factors and risks, and assessing the overall viability of specific opportunities. Learners will also develop an understanding of cross-cultural communication styles and conventions to effectively navigate international marketing contexts. Upon completion, learners will be able to make informed decisions regarding international market entry and expansion.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every lesson is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

DemonstrateIllustration

Evidenced on your work in International Business Strategist

You do not finish by watching something. You finish by showing it on the work you already do, against the measures this job is judged on.

  • Market Sizing AccuracyHow close your initial Total Addressable Market (TAM) models are to revised estimates after deeper due diligence or actual market entry data.You estimated a £5M TAM for the Indonesian market. After 6 months of deeper research, the revised estimate is £5.5M. That's a 10% variance, which is well within our target.Within +/- 15% variance on initial TAM estimates for owned workstreams.
  • Research Deliverable Completion RateThe percentage of assigned research tasks, competitive analyses, or initial business case components that you complete on time.You had 10 research tasks for the Brazilian market entry project. You completed 9 on time, and one was delayed by a day due to an unexpected data issue, but you communicated it early. That's a 90% on-time rate, but with good communication, it's still a win.95%+ completion rate for all assigned deliverables, hitting agreed deadlines.
  • Data Quality & IntegrityThe accuracy and reliability of the data you pull, clean, and use in your models and reports.In your Q2 competitive analysis, you correctly identified a key competitor's revenue figures from their annual report, and your calculations for their market share were spot on. No errors found.Fewer than 2 significant data errors (e.g., incorrect source, miscalculation) identified per quarter by your manager or peers.
These are this job's own measures, with its own targets. Nothing is marked evidenced, because nobody has started this yet. Yours would fill in from the work you bring.

Your passport

This isn't a certificate you file away. It's a passport to the life you're designing.

Every credit you earn and every fluency you build adds up: evidence where it counts, carried with you. Zavmo keeps the map: where you are, where you're heading, and the next step, at your pace, around your life. From International Business Strategist to Senior International Business Strategist, and whatever you decide comes after.

Level 3 · in progressAI Fluency→ Senior International Business Strategist→ your design
Where this takes you

Your journey as an International Business Strategist is just the beginning. We're looking for someone who sees this role not just as a job, but as a launchpad for a truly impactful career in global business. We'll invest in your growth, challenge you with exciting opportunities, and help you build the skills that will open many doors down the line.

See Your Progress GrowIllustration
International Business Strategist
  • Total Addressable Market (TAM) Modelling
  • Financial Modelling & Business Case Development
  • Competitive Intelligence & Geopolitical Analysis
  • Market Entry Strategy Contribution
  • Cross-Cultural Communication
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

14The detail, folded away

Everything else the record holds

The career branches in full, how AI is already showing up in the day-to-day, and the questions people ask about this job. Here when you want them, out of the way while you decide.

Where it leads next, rung by rung

Where it leads

The career path, and where it branches

International Business Strategist is a start, not a ceiling. Each step below asks for new skills and hands back more autonomy.

  1. Level 3 (Senior)

    • Designing and leading the development of full business cases for non-critical markets.
    • Deep expertise in specific market entry modes (e.g., Greenfield or M&A).
    • More complex financial modelling, including scenario analysis and sensitivity testing.
    • Representing the team in cross-functional meetings and presenting to mid-level leadership.
Working with AI on the job

Working with AI

Where AI is starting to help

Let's be real, the world of international business strategy involves a fair bit of grunt work—sifting through reports, summarising findings, and trying to spot patterns in mountains of data. But what if you could offload a good chunk of that to AI? We're not talking about replacing your brain, but giving you a super-powered assistant.

Our AI Productivity Hub is all about giving you the tools to focus on the 'why' and the 'how', not just the 'what'. For an International Business Strategist, this means less time on tedious research and more time on deep analysis, creative problem-solving, and truly understanding the nuances of global opportunities.

Automated Market Signal Monitoring

Imagine an AI agent constantly scanning global news, regulatory updates, and competitor announcements for your target markets. It'll deliver a prioritised daily brief straight to your inbox, flagging key opportunities (like new government incentives) or potential risks (like a competitor's M&A activity). This means you're always ahead of the curve without the manual grind.

AI-Powered Opportunity Identification

Use AI to chew through non-obvious datasets—think shipping logistics, mobile device penetration, or developer activity—to pinpoint 'white space' markets or segments that traditional analysis might miss. It can even generate initial Total Addressable Market (TAM) models in hours, not weeks, giving you a massive head start on your research.

Geopolitical & Cultural Risk Synthesis

Feed a large language model (LLM) details about a target country and our business model. It'll whip up a 'First-Pass Risk Dossier' covering potential political instability, common business etiquette pitfalls, labour law complexities, and intellectual property protection challenges. This gives you a structured starting point for deeper due diligence, saving you days of foundational research.

Stakeholder Comms Tailoring

Got a comprehensive 30-page market analysis? Input it into an LLM and prompt it to generate tailored communications. You could get a 1-page executive summary for your Senior Strategist, a 3-bullet risk analysis for Legal, or a detailed project brief for the implementation team. Less time re-formatting, more time refining your core message.

Common questions

Common questions

How do you become an International Business Strategist?

Common routes in include Market Analyst (International Business) (1-2 years), Strategy Consultant (Junior/Associate level) (2-3 years) and Business Analyst (with international exposure) (2-4 years). Times vary with prior experience.

Where can an International Business Strategist progress to?

This role can lead on to Senior International Business Strategist (3-5 years), depending on the skills you build.

What level is an International Business Strategist in the UK?

This role aligns to RQF Level 3 on the UK framework, a guide to the depth of qualification it maps to, not a hard entry bar.

What new skills matter most for an International Business Strategist?

Increasingly, AI-Enhanced Research & Synthesis. These are the areas where the higher-paid, future-proof work is heading.

The honest bit

You’ve started things before

Most of them were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

What it costs

Less than one coaching session. Every month.

A single career-coaching hour costs more than a month of this, and it ends when the hour does. Zavmo doesn't. It's £70 a month, about £2.30 a day, for a companion that knows an International Business Strategist, works on the job you actually do, and keeps going at your pace rather than a timetable's.

  • Searching and planning stay free. You only pay when you start learning.
  • Your credits are yours. Regulated, and they don't vanish when a subscription ends.
  • Cancel any time and billing stops. No notice period, no minimum term.

Your path, personalised

You have the map. Walking it is the part we do together.

This route runs to 3 national skill standards. That is a real journey.

Zavmo shapes a learning experience as unique as you are. It fits how you learn, your pace and the work you already do. Every step stays benchmarked to recognised national standards. That’s the plan for becoming an International Business Strategist: personal to you, and it still counts. The first steps are free.

Independent research finds well-designed intelligent tutoring performs nearly as well as one-to-one human tutoring: VanLehn (2011), Educational Psychologist.

A private tutor in the UK averages £35–40 an hour . Zavmo is £70/month.

A real plan on learn.zavmo.ai: Ofqual-regulated units, credits, and a three-month run at your own pace.
Start free No commitment. See your first steps free.

15Where to go from here

Other roles at Level 3

Same depth of qualification, different job. Useful if the work appeals but this particular role does not.

Other roles in International Business Global

Stay in the field you know and move sideways rather than up.

If you leave this industry

The skills you'll gain here—market analysis, financial modelling, strategic thinking, and cross-cultural understanding—are highly transferable. You could move into corporate development, management consulting, product strategy, or even start your own international venture. The world's your oyster, really.

Not sure this is the right direction?

Work out what you actually want from work first, then come back and see which roles fit it. Takes about ten minutes.

This role profile is © 2026Growth Engineering Technologies Ltd. Built from UK occupational standards and regulated qualification data, and written for Zavmo.

You're not behind. You're right on time. The shift is only just beginning. Your role won't look the same in two years. Be the one who leads the change, not the one it happens to. Build my plan, free Here's the first ten minutes: a 2-minute confidence check → your personalised roadmap → meet the tutors matched to you. No card, cancel any time. No card. Build your plan, see your roadmap and meet the twelve tutors matched to you. All free. When you're ready to start learning, it's £70 a month, billed monthly. Cancel any time and billing stops.