The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Head of Operations (Large Enterprise)
Direct move (0-2 years in previous role)Skills to master
- Scaling operations for multi-billion £ revenue, managing large diverse teams, board-level reporting, navigating complex matrix organisations.
You're ready to move on when
- Successfully led a major operational transformation project (e.g., ERP implementation, global process re-engineering) in a previous role.
- Managed a P&L of at least £1M-£5M and consistently hit financial targets.
- Proven ability to influence C-suite stakeholders and drive strategic alignment across multiple departments.
- 2
VP, Operations (Mid-Sized Company)
Direct move (0-2 years in previous role)Skills to master
- Building an operations function from scratch or significant overhaul, managing all aspects of ops (not just a segment), direct interaction with CEO/Board.
You're ready to move on when
- Accountable for the entire operational performance of a company with £50M-£200M revenue.
- Demonstrated ability to attract, hire, and retain top operational talent.
- Strong track record of driving significant cost savings and efficiency gains through operational excellence.
- 3
Senior Global Operations Manager (Internal Promotion)
3-5 years as a Senior Global Operations Manager or LeadSkills to master
- Expanding scope beyond a single function/region, leading managers, strategic planning, executive communication, budget ownership.
You're ready to move on when
- Consistently exceeded performance metrics as a manager, with a clear impact on business outcomes.
- Successfully mentored and developed multiple team members into leadership roles.
- Proactively identified and championed strategic operational initiatives that delivered significant value to the business.