The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Continuous Improvement Specialist (L2)
2-3 yearsSkills to master
- Independently facilitating small workshops, analysing process data in Excel, managing single-threaded improvement projects, and building basic business cases.
You're ready to move on when
- Successfully led 3-5 small to medium-sized CI projects with measurable benefits.
- Consistently received positive feedback on workshop facilitation and data analysis skills.
- Demonstrated ability to identify root causes and propose sustainable solutions.
- Can confidently present project updates to department managers.
- 2
Business Analyst / Process Analyst
3-5 yearsSkills to master
- Requirements gathering, detailed process documentation, data modelling, stakeholder engagement, and understanding system functionalities.
You're ready to move on when
- Expert in mapping complex 'As-Is' processes and designing 'To-Be' flows.
- Strong analytical skills, particularly in understanding system interactions and data flows.
- Has a good grasp of business operations and how technology impacts processes.
- Can translate business needs into functional requirements for IT teams.
- 3
Project Manager (with CI focus)
4-6 yearsSkills to master
- Full project lifecycle management, risk management, resource planning, budget tracking, and stakeholder communication for change initiatives.
You're ready to move on when
- Successfully delivered several projects on time and within budget.
- Excellent at managing project plans, risks, and issues.
- Skilled in coordinating cross-functional teams and managing expectations.
- Has experience leading projects that involved significant process change.