OTHM Qualifications · RQF Level 5

OTHM Extended Level 5 Diploma in Airline, Airport and Aviation Management

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 5
  • Total credits240
  • Guided learning1,200 hours
  • Units in this qualification12

Awarded by OTHM Qualifications · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

Expand your professional network and secure your career with our Advanced Programmes at OTHM Qualifications. Places are filling up fast, so hurry up!

These are the units OTHM Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Air Transport MarketingReal unit · OTHM Qualifications
This unit introduces learners to marketing principles and theory, focusing on the aviation industry's marketing environment. You'll analyse commercial air travellers' buying behaviours and consider competitive and regulatory factors affecting aviation marketing.

What you'll be able to do

  • Understand the fundamental principles and theory of marketing, including the marketing mix and segmentation.
  • Understand the specific marketing environment for the aviation industry, considering factors such as competition, regulation, and technology.
  • Analyse the nature of buying behaviours of commercial air travellers, considering factors such as price sensitivity, brand loyalty, and travel purpose.
Airline Commercial PlanningReal unit · OTHM Qualifications
You'll explore the principles of airline commercial planning, including revenue management, cost control, market analysis, route planning, and fleet planning. This unit develops understanding of how these elements influence effective airline business decisions.

What you'll be able to do

  • Understand the core principles of the airline business, including revenue management, cost control, and market analysis, and the key elements of commercial planning.
  • Understand the principles of airline route planning, including network design, demand forecasting, and profitability analysis.
  • Understand the role of fleet planning in airline operations, considering factors such as aircraft selection, utilisation, and maintenance.
Airline OperationsReal unit · OTHM Qualifications
You'll gain an understanding of key components of airline operations such as flight planning, maintenance, and ground handling. The unit also covers regulatory, safety, and environmental frameworks affecting domestic and international airline operations.

What you'll be able to do

  • Understand the key components of airline operations, such as flight operations, maintenance, and ground handling, and how they influence strategic decision-making within an airline.
  • Understand the regulatory, safety, and environmental frameworks that govern airline operations in both domestic and international contexts, including compliance requirements and industry standards.
  • Measure and analyse operational factors relating to airline route networks, fleet planning, and scheduling strategies, using relevant data and analytical tools.
  • Evaluate the role of airline operations in relation to customer service effectiveness and financial performance, considering factors such as on-time performance, customer satisfaction, and cost efficiency.
Airport ManagementReal unit · OTHM Qualifications
You'll understand the principles of airport management, including operational functions and strategic decision-making. The unit covers international regulatory frameworks and the relationship between airport planning, design, and management, considering capacity and sustainability.

What you'll be able to do

  • Understand the fundamental principles of airport management, including operational and strategic considerations.
  • Identify and analyse international regulatory frameworks that influence airport management at regional and local levels, such as ICAO and national aviation authorities.
  • Understand the relationship between airport planning, design, and management, considering factors such as capacity, sustainability, and passenger experience.
Airport and Cargo OperationsReal unit · OTHM Qualifications
This unit covers the operational elements of airport and cargo operations, including the air cargo chain, airside, and landside environments. You'll gain knowledge of cargo types, security procedures, documentation, and the operational considerations of airport environments.

What you'll be able to do

  • Understand the operational elements and considerations involved in the air cargo chain, from origin to destination.
  • Understand the operational elements and considerations of the airport airside environment, including aircraft handling, safety procedures, and infrastructure.
  • Understand the operational elements and considerations of the airport landside environment, including passenger processing, ground transportation, and security measures.
Aviation Revenue ManagementReal unit · OTHM Qualifications
You'll develop an understanding of revenue management principles and practices within aviation, including the use of quantitative techniques and decision-support tools. The unit covers pricing strategy analysis and ethical and legal considerations in revenue management.

What you'll be able to do

  • Understand the fundamental principles and established practices of revenue management specifically within the aviation sector.
  • Understand how to effectively utilise quantitative techniques and decision-support tools to address and resolve revenue management challenges.
  • Analyse a range of pricing strategies commonly implemented within the airline industry, evaluating their effectiveness and impact.
  • Analyse the ethical considerations, legal frameworks, and customer experience implications associated with revenue management and pricing decisions within the airline industry.
Consumer Behaviour in AviationReal unit · OTHM Qualifications
This unit provides learners with knowledge of consumer behaviour theories and models relevant to aviation. You'll analyse factors influencing air travel choices and interpret consumer data and behavioural trends to inform marketing strategies.

What you'll be able to do

  • Understand key theories and models of consumer behaviour, including psychological, social, and economic influences.
  • Analyse the factors influencing consumer choices in air travel, such as price, convenience, brand reputation, and service quality.
  • Interpret consumer data and behavioural trends to inform marketing strategies and improve customer satisfaction in the aviation industry.
Digital Marketing in AviationReal unit · OTHM Qualifications
This unit covers digital marketing principles and tools specific to the aviation industry. You'll understand consumer engagement strategies and how to analyse digital marketing performance data to inform strategic decision-making and campaign optimisation.

What you'll be able to do

  • Understand the core principles and essential tools of digital marketing as they apply to the aviation industry.
  • Understand and evaluate consumer engagement strategies within the context of digital marketing for aviation services and products.
  • Understand how to interpret and utilise digital marketing performance data to inform strategic decision-making and optimise campaign effectiveness in the aviation sector.
Introduction to the Aviation SystemReal unit · OTHM Qualifications
This unit provides an introduction to the aviation system, covering its historical development, diverse aircraft types, and key technologies. You'll understand aviation operations and the wider system, including air traffic control and airport management.

What you'll be able to do

  • Understand the historical development of air travel, tracing its evolution and how this has shaped the contemporary aviation industry.
  • Understand the diversity of aircraft types, including their design features, operational capabilities, and key technologies used in the aviation industry.
  • Understand the nature and importance of aviation operations, including air traffic control, airport management, and airline operations, and its wider system.
  • Understand various career pathways available in aviation, exploring different roles and responsibilities, and reflect on their own career development goals.
Operating in a Global ContextReal unit · OTHM Qualifications
You'll explore the context and key characteristics of globalisation, including economic, social, political, and cultural dimensions. The unit examines factors driving globalisation, reasons for business operation in global markets, and the impact on organisations.

What you'll be able to do

  • Understand the fundamental context of globalisation and its key characteristics.
  • Understand the various factors that drive globalisation, including technological advancements, economic policies, and socio-political influences.
  • Understand the reasons why a business would want to operate in global markets, considering potential benefits and challenges.
  • Understand how operating in a global market impacts a business, including its strategies, operations, and overall performance.
Safety and Security for AviationReal unit · OTHM Qualifications
This unit covers safety and security principles and regulatory frameworks within the aviation industry. You'll understand airport safety and security procedures and analyse safety management systems and risk mitigation strategies.

What you'll be able to do

  • Understand the key concepts and regulatory frameworks that underpin safety and security in the global aviation industry, including ICAO standards and national regulations.
  • Describe the specific safety and security procedures implemented in airport environments, such as passenger screening, baggage handling, and perimeter security.
  • Analyse the safety management systems and risk mitigation strategies used by airlines, including hazard identification, risk assessment, and safety reporting.
  • Evaluate the impact of emerging threats and technological developments on aviation security, such as cyber security risks and the use of drones.
Sustainability Management in AviationReal unit · OTHM Qualifications
You'll explore sustainable development principles and the environmental and economic impacts of aviation. This unit examines the relationship between aviation and sustainability, considering challenges, opportunities, and stakeholder roles.

What you'll be able to do

  • Understand the core principles of sustainable development, including environmental, social, and economic considerations.
  • Understand the various environmental impacts of aviation, such as greenhouse gas emissions, noise pollution, and air quality degradation.
  • Understand the economic impacts of aviation, including its contribution to GDP, job creation, and tourism.
  • Understand the complex relationship between aviation and sustainable development, considering both the challenges and opportunities for creating a more sustainable aviation industry.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Air Transport MarketingAirline Commercial PlanningAirline OperationsAirport ManagementAirport and Cargo OperationsAviation Revenue ManagementConsumer Behaviour in AviationDigital Marketing in Aviation

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Senior Aviation Operations Manager

Your journey in aviation operations is one of continuous learning and increasing responsibility. This Senior role is a pivotal step, building on your expertise and honing your leadership skills. We're excited to see where you take it.

See the whole journey →

Showing 6 roles, drawn from 48 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Safety Management

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Air Transport MarketingLevel 5

Applied to your work in any of these jobs

This unit introduces learners to marketing principles and theory, focusing on the aviation industry's marketing environment. Learners will analyse commercial air travellers' buying behaviours and consider competitive and regulatory factors affecting aviation marketing.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for OTHM Extended Level 5 Diploma in Airline, Airport and Aviation Management

12 units in this credential, in the order it lists them, awarded by OTHM Qualifications.

  1. Air Transport Marketing
  2. Airline Commercial Planning
  3. Airline Operations
  4. Airport Management
  5. Airport and Cargo Operations
  6. Aviation Revenue Management

and 6 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.