How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Skills and Education Group Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Skills and Education Group Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Skills and Education Group Awards.

More on studying for a qualification

01What it is

These are the units Skills and Education Group Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Skills and Education Group Awards. It does the teaching and the mapping. Skills and Education Group Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

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02The units

What each unit actually teaches you to do

Administering Medication in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the legislative framework and agreed ways of working for the use of medication in health and social care
  • Know about common types of medication, their use and possible adverse reactions
  • Understand the forms, routes and equipment associated with the use of medication
  • Receive, store and dispose of medication supplies safely
  • Prepare to administer medication
  • Administer medication safely
  • Record the administration of medication in accordance with legal requirements and agreed ways of working
  • Manage medicines for distre
Assessing and Planning to Meet the Physical Health Needs of Individuals with Mental Health Needs Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand how to assess the physical health needs of individuals with mental health needs
  • Carry out assessments of the physical health needs of individuals with mental health needs
  • Record the outcome of assessments
  • Plan actions needed following physical health assessments
  • Identify resources and services needed by individuals following physical health assessments
  • Make referrals
Assessing the Needs of Carers / Families Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the role of carers / families in providing care or support for individuals
  • Engage with carers / families who provide care or support for individuals
  • Assess the needs of carers / families who provide care or support for individuals
  • Review the outcomes of assessing the needs of carers / families who provide care or support for individuals
Facilitating Care / Support Planning for Individuals Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand outcome-based practice in health and social care
  • Develop a care / support plan in partnership with an individual and others
  • Facilitate the implementation of support plans in partnership with an individual and others
  • Facilitate a person-centred review of support plans in partnership with an individual and others
Implementing Effective Communication and Information Sharing in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand effective communication in your setting
  • Understand operational frameworks that support communication and information sharing in health and social care
  • Communicate effectively with individuals and others
  • Share information with individuals or others
  • Implement good practice in record keeping and information sharing
Implementing Equality, Diversity and Inclusion in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand equality, diversity and inclusion
  • Understand how to promote equality, diversity and inclusion
  • Work in a way that supports equality and diversity
Implementing Partnership and Person-Centred Practice in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand partnership working in health and social care
  • Understand co-production in health and social care
  • Understand person-centred practice and positive risk taking in health and social car
  • Establish and maintain effective working relationships with colleagues and other professionals in health and social care
  • Work in a person-centred way
Implementing Person-Centred Assessment to Support Well-being Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the role of assessment to support the well-being of individuals
  • Work in partnership with an individual and others to facilitate person-centred assessment
  • Carry out person-centred assessment to support the well-being of an individual
Implementing Quality Assurance in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Implement quality assurance processes in your own setting
  • Record quality assurance processes in your own setting
Leading and Managing Behavioural Support Strategies for Individuals in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand behaviour as a means of expression
  • Understand strategies to support the management of behaviours of concern
  • Lead the implementation of primary prevention strategies within your own setting
  • Lead the implementation of secondary prevention strategies within your own setting
  • Lead the implementation of non-aversive reactive strategies within your own setting
  • Evaluate the use of behavioural support strategies for individuals in your own setting
Managing a Team in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Manage team performance in your own setting
  • Support the implementation of an agreed ‘change’ in your own setting
  • Manage the performance of individual team members in your own setting
  • Support others to work safely
  • Assess and manage risks in health and social care settings
Promoting Disability-Inclusive Models of Practice in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand models of disability
  • Implement disability-inclusive models of practice to support individuals
  • Raise awareness of disability inclusive models of practice
Promoting and Implementing Health and Safety in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand your own and others’ responsibilities relating to health and safety in the work setting
  • Undertake your responsibilities for health and safety in the work setting, in accordance with agreed ways of working
  • Implement security measures in the work setting
Providing Information, Advice or Guidance Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the importance of providing accurate information, advice or guidance to individuals
  • Provide accurate information, advice and guidance to individuals
  • Contribute to on-going review of providing information, advice and guidance to individuals
Sharing Knowledge and Best Practice in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Plan to share knowledge and best practice in health and social care
  • Share knowledge and best practice with others in your own work setting
Supporting Individuals During Periods of Transition Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the nature of transitions
  • Support individuals to plan how to manage or adapt to periods of transition
  • Support individuals to manage or adapt to changes associated with periods of transition
  • Review the outcomes of supporting individuals during a period of transition
Supporting Individuals and Carers / Families in times of Crisis Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand crisis intervention when working with individuals and carers / families in crisis
  • Develop risk management strategies when working with individuals and carers / families in crisis
  • Respond appropriately when working with individuals and carers / families in crisis
  • Review the outcomes of working with individuals and carers / families in crisis situations
Supporting Individuals in Shared Lives Arrangements Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the nature of a shared lives arrangement
  • Identify how an individual’s needs can be met through a shared lives arrangement
  • Assist an individual to participate in a shared lives arrangement
  • Address difficulties, dilemmas and conflicts in relation to a shared lives arrangement
  • Contribute to on-going review of a shared lives arrangement
Supporting Individuals through Detoxification Programmes Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand assessment of individuals for detoxification programmes
  • Introduce individuals to detoxification programmes
  • Facilitate and review the implementation of detoxification treatment and support plans
  • Facilitate closure of individuals’ detoxification programmes
Supporting Individuals to Access Housing and Accommodation Services. Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand supports available to access housing and accommodation in your own region
  • Support individuals, and others as appropriate, to plan how to access appropriate housing and accommodation services
  • Support individuals to access housing and accommodation services, to meet their needs
  • Review the support provided to individuals to access housing and accommodation services
Supporting Individuals to Access and Manage Direct Payments Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand self-directed support within social care
  • Support individuals to decide whether to use direct payments
  • Provide support to select and manage support / services using direct payments
  • Address difficulties, dilemmas and conflicts relating to direct payments
  • Facilitate the review of direct payments as part of a person-centred review of care / support plans, in partnership with an individual and others
Supporting Individuals to Access and Undertake Education, Training or Employment Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand factors that influence access to training, education or employment for individuals
  • Know the support available to individuals accessing education, training or employment
  • Support an individual to identify and access education, training or employment that meets their needs, preferences and aspirations
  • Contribute to on-going monitoring of the support provided to an individual when undertaking education, training or employment
Supporting Individuals to Access and Use Services and Facilities Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand factors that influence individuals’ access to services and facilities
  • Support individuals to select services and facilities
  • Support individuals to access and use services and facilities to ensure rights and preferences are met
  • Monitor and record the support provided to individuals when accessing and using services and facilities
Supporting Individuals to Live at Home Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the principles of supporting individuals to live at home
  • Contribute to planning support for individuals to live at home
  • Work with individuals to secure additional services and facilities to enable them to live at home
  • Work collabouratively to introduce additional services for individuals living at home
  • Contribute to reviewing the support provided for individuals living at home
Supporting Individuals to Maintain and Develop Everyday Living Skills Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the context of supporting skills for everyday life
  • Support individuals to plan for retaining, regaining or developing skills for everyday life
  • Support individuals with activities to retain, regain or develop skills for everyday life
  • Monitor and record the support provided to individuals when engaging in activities to retain, regain or develop skills for everyday life
Supporting Individuals to Manage their Finances Real unit · Skills and Education Group Awards

What you'll be able to do

  • Access information and advice about supporting individuals to manage their finances
  • Provide support for individuals to manage their finances
  • Contribute to reviewing the support provided for individuals to manage their finances
Supporting Individuals to Participate in Activities Provision in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the provision of activities in health and social care
  • Understand your own role in supporting individuals to participate in activities provision in health and social care
  • Plan activities in health and social care
  • Carry out a planned activity in health and social care
  • Contribute to on-going monitoring and review of activities provision in health and social care
Supporting Individuals with Autism Spectrum Disorder (ASD) Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand ASD and the legislative and policy frameworks underpinning support for individuals with ASD
  • Understand your own role in supporting individuals with ASD
  • Assist others to support an individual with ASD
  • Review the support provided to an individual with ASD
Supporting Individuals with Multiple Conditions and/or Disabilities Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the experience of multiple conditions and/or disabilities for individuals
  • Understand your own role in supporting individuals with multiple conditions and/or disabilities
  • Assist others to support an individual with multiple conditions and/or disabilities
  • Review the support provided to an individual with multiple conditions and/or disabilities
Supporting Infection Prevention and Control in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand current infection prevention and control policies, procedures and regulatory requirements in health and social care
  • Implement infection prevention and control practices in your own work setting
  • Support individuals and others to implement infection prevention and control practices in your own work setting
  • Respond to an infection outbreak in your own work setting
  • Record infection prevention and control processes in your own setting
Supporting the Use of Assistive Technology in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Research and evaluate assistive technologies
  • Facilitate the use of assistive technologies by the individual
  • Support others to facilitate the use of assistive technology
  • Review the provision of assistive technology
Understand Leadership, Governance and Improvement in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand leadership and management in health and social care
  • Understand the context of governance and regulation in health and social care
  • Understand systems and processes for improvement in health and social care
Understand Mental Capacity and Restrictive Practices in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand capacity and consent when providing care / support
  • Understand restrictive practice
Understand Safeguarding, Protection and Duty of Care in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand ASD
  • Understand the legal and policy frameworks that relate to individuals diagnosed with an ASD
  • Understand effective communication with individuals with an ASD
  • Understand the support available for individuals with an ASD
Understand Teamwork and Performance Management in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand effective teamwork in health and social care
  • Understand how to promote a shared team purpose
  • Understand effective performance management in health and social care
Undertaking an Inquiry Project in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Plan an inquiry project in health and social care
  • Research an identified area of inquiry in health and social care
  • Apply the outcomes of an inquiry project in health and social care
Utilising Continuing Professional Development in Health and Social Care Real unit · Skills and Education Group Awards

What you'll be able to do

  • Understand the requirements of your own role
  • Understand the importance of reflective practice and evidence-based practice in health and social care
  • Use reflective practice in order to improve health and social care practice
  • Agree and implement a learning and development plan
  • Manage your own wellbeing
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Assess individuals’ psychological, social and emotional needs for rehabilitation

    Standard
  • Assess the needs of carers and families

    Standard
  • Contribute to the assessment of needs and the planning, evaluation and review of individualised programmes of care for individuals

    Standard
  • Manage the development and direction of work

    Standard
  • Plan in partnership to address short and longer term issues

    Standard
  • Plan inter-disciplinary assessment of the health and well-being of individuals

    Standard
  • Plan to assess people with Coronary Heart Disease (CHD) and those at significant risk of developing CHD

    Standard
  • Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery

    Standard
  • Respond to potential crisis and relapse for an individual in the community

    Standard
  • Support a patient in transferring from peritoneal dialysis to haemodialysis

    Standard
  • Support people with mental health needs in crisis situations

    Standard
  • Work in partnership with others to make a preliminary assessment of the impact of policies and strategies on health and wellbeing

    Standard
  • Work in partnership with others to undertake a full assessment of the impact of policies and strategies on health and wellbeing

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 5 roles, drawn from 6 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Chief Behavioural Officer

This role can lead to running a behavioural science company, shaping public policy on human behaviour, or investing in and advising behavioural science ventures.

See the whole journey
05The credits

The credits, and who awards them

Level 4 credits are regulated, and they are awarded by Skills and Education Group Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Administering Medication in Health and Social CareAssessing and Planning to Meet the Physical Health Needs of Individuals with Mental Health NeedsAssessing the Needs of Carers / FamiliesFacilitating Care / Support Planning for IndividualsImplementing Effective Communication and Information Sharing in Health and Social CareImplementing Equality, Diversity and Inclusion in Health and Social CareImplementing Partnership and Person-Centred Practice in Health and Social CareImplementing Person-Centred Assessment to Support Well-being

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach You have to open the conversation in “Understand Safeguarding, Protection and Duty of Care in Health and Social Care”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Rehearse the conversation Apply

    “Understand Safeguarding, Protection and Duty of Care in Health and Social Care” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.

  • Bring your own plan Create

    For “Assessing and Planning to Meet the Physical Health Needs of Individuals with Mental Health Needs” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Supporting Individuals to Manage their Finances” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Map a live decision Analyse

    “Implementing Equality, Diversity and Inclusion in Health and Social Care” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
SEG Awards Level 4 Diploma in Enhanced Health and Social Care Practice (Northern Ireland)
  • Assess individuals’ psychological, social and emotional needs for rehabilitation
  • Assess the needs of carers and families
  • Contribute to the assessment of needs and the planning, evaluation and review of individualised programmes of care for individuals
  • Manage the development and direction of work
  • Plan in partnership to address short and longer term issues
  • Plan inter-disciplinary assessment of the health and well-being of individuals
  • Plan to assess people with Coronary Heart Disease (CHD) and those at significant risk of developing CHD
  • Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Administering Medication in Health and Social Care, one of this qualification's own units.

Administering Medication in Health and Social Care Level 4

Applied to your work in any of these jobs

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for SEG Awards Level 4 Diploma in Enhanced Health and Social Care Practice (Northern Ireland)

37 units in this credential, in the order it lists them, awarded by Skills and Education Group Awards.

  1. Administering Medication in Health and Social Care
  2. Assessing and Planning to Meet the Physical Health Needs of Individuals with Mental Health Needs
  3. Assessing the Needs of Carers / Families
  4. Facilitating Care / Support Planning for Individuals
  5. Implementing Effective Communication and Information Sharing in Health and Social Care
  6. Implementing Equality, Diversity and Inclusion in Health and Social Care

and 31 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.