How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer NQual has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and NQual awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NQual.

More on studying for a qualification

01What it is

Looking for an Awarding Organisation? Look no further. NQual certify a range of high-quality qualifications that are designed with the future in mind. Browse our full suite today!.

These are the units NQual registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NQual. It does the teaching and the mapping. NQual sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

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02The units

What each unit actually teaches you to do

Change management Real unit · NQual
This unit covers the reasons for organisational change and approaches to change management. You'll learn to initiate, plan, and manage change, considering stakeholder impact and potential barriers within an organisational context.

What you'll be able to do

  • Understand the reasons for change in organisations
  • Understand approaches to change management
  • Initiate change within an organisation
  • Plan change within an organisation
  • Manage change within an organisation
Leading and Managing People Real unit · NQual
You'll develop effective leadership and management skills, including communication, coaching, mentoring, and performance management. The unit also covers building positive relationships within organisations and analysing leadership styles.

What you'll be able to do

  • Demonstrate effective leadership techniques in a management role.
  • Apply a range of management techniques to achieve organisational goals.
  • Communicate effectively with individuals and teams, both verbally and in writing.
  • Use coaching techniques to support the development of individuals.
  • Use mentoring techniques to guide and support individuals.
  • Manage the performance of team members, providing feedback and addressing performance issues.
  • Build effective working relationships with colleagues and stakeholders within the organisation.
Managing Finance Real unit · NQual
This unit covers financial management within organisations, including the importance and types of financial information. You'll understand how finance supports decision-making and develop skills to set and manage budgets effectively, including forecasting income and expenditure.

What you'll be able to do

  • Understand finance within organisations
  • Understand how to set budgets
  • Understand how to manage budgets
Managing conflict Real unit · NQual
You'll study the types, causes, stages, and impact of conflict within organisations. The unit covers investigation of conflict situations and approaches, techniques, and behaviours for managing conflict effectively in the workplace.

What you'll be able to do

  • Understand the types of conflict within organisations
  • Understand the causes of conflict within organisations
  • Understand the stages of conflict within organisations
  • Understand the impact of conflict within organisations
  • Understand how to investigate conflict situations in the workplace
  • Understand approaches for managing conflict
  • Understand techniques for managing conflict
  • Understand the knowledge required for managing conflict
  • Understand the skills required for managing conflict
  • Understand the behaviours required for managing conflict
Managing performance Real unit · NQual
This unit provides an understanding of performance management within organisations, including frameworks, diagnostic tools, and evaluation methods. You'll learn to manage and improve performance effectively for employees and organisational benefit.

What you'll be able to do

  • Understand the reasons for managing performance within organisations
  • Understand frameworks used for performance management
  • Understand diagnostic tools used for performance management
  • Understand evaluation tools used for performance management
  • Manage performance within an organisation
Principles of delivering coaching and mentoring Real unit · NQual
This unit provides an understanding of coaching and mentoring roles within organisations, exploring various models and techniques. You'll examine the benefits and impact of coaching and mentoring on individual and organisational performance.

What you'll be able to do

  • Understand the role of coaching within an organisation and its benefits.
  • Understand the purpose of mentoring within an organisation and its benefits.
  • Understand the differences between coaching and mentoring.
  • Understand a range of models and techniques used in coaching.
  • Understand a range of models and techniques used in mentoring.
  • Understand how coaching and mentoring can contribute to improved individual performance.
  • Understand the potential impact of effective coaching and mentoring on overall organisation performance.
Principles of leadership and management Real unit · NQual
You'll explore the differences between leadership and management, including roles, styles, and theories. The unit develops knowledge, skills, and behaviours required for effective leadership and management, considering external organisational factors.

What you'll be able to do

  • Understand the differences between leadership and management
  • Understand the knowledge required to be effective in a management and leadership role
  • Understand the skills required to be effective in a management and leadership role
  • Understand the behaviours required to be effective in a management and leadership role
  • Understand the external factors which impact a leader within an organisation
Project management for leaders Real unit · NQual
It teaches you to understand the project lifecycle and apply project management tools and techniques. You'll learn to lead project teams, manage resources, monitor progress, and evaluate project effectiveness.

What you'll be able to do

  • Understand the different stages of a project lifecycle.
  • Understand a range of project management tools and techniques.
  • Select and apply appropriate project management tools and techniques to specific project scenarios.
  • Lead a project team effectively, providing direction and motivation.
  • Manage project resources, including time, budget, and personnel.
  • Monitor project progress and identify potential risks or issues.
  • Evaluate the overall effectiveness of a completed project against its objectives.
  • Identify lessons learned from a project to improve future project management practices.
Risk management Real unit · NQual
You'll explore the key principles of organisational risk management, including identification, assessment, and control of risks. The unit covers risk management frameworks and how proactive risk management supports achieving organisational objectives.

What you'll be able to do

  • Understand the principles of risk management within an organisation.
  • Understand the importance of risk management in achieving organisational objectives.
  • Understand the different types of risks that organisations may face.
  • Understand the process for identifying and assessing organisational risks.
  • Understand the methods for controlling and mitigating organisational risks.
  • Understand the importance of monitoring and reviewing risk management strategies.
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Determine the organisation’s approach to risk

    Standard
  • Develop and coordinate organisational performance

    Standard
  • Identify and assess the risks inherent in the organisation’s business model

    Standard
  • Identify, analyse and assess risk

    Standard
  • Lead your organisation

    Standard
  • Manage Financial Resources

    Standard
  • Manage Information Security Risk Assessment and Management Activities

    Standard
  • Manage Risk

    Standard
  • Manage Risk

    Standard
  • Manage own performance in a continuing airworthiness environment

    Standard
  • Managing Finance

    Standard
  • Not specified (nan)

    Standard
  • Raise awareness of risk management within an organisation

    Standard
  • Raise awareness of risk management within an organisation

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 329 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Change Management Specialist (Learning & Development)

This role can lead to lead change strategist roles, or on to director-level positions in organisational transformation and learning.

See the whole journey
05The credits

The credits, and who awards them

Level 5 credits are regulated, and they are awarded by NQual rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Change managementLeading and Managing PeopleManaging FinanceManaging conflictManaging performancePrinciples of delivering coaching and mentoringPrinciples of leadership and managementProject management for leaders

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach You have to open the conversation in “Managing conflict”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Rehearse the conversation Apply

    “Managing conflict” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.

  • Bring your own plan Create

    For “Change management” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Managing Finance” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Lead it Apply

    “Leading and Managing People” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
NQual Level 5 Diploma in Leadership and Management
  • Determine the organisation’s approach to risk
  • Develop and coordinate organisational performance
  • Identify and assess the risks inherent in the organisation’s business model
  • Identify, analyse and assess risk
  • Lead your organisation
  • Manage Financial Resources
  • Manage Information Security Risk Assessment and Management Activities
  • Manage Risk
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Change management, one of this qualification's own units.

Change management Level 5

Applied to your work in any of these jobs

This unit covers the reasons for organisational change and approaches to change management. Learners will develop skills to initiate, plan, and manage change, considering stakeholder impact and potential barriers within an organisational context.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for NQual Level 5 Diploma in Leadership and Management

9 units in this credential, in the order it lists them, awarded by NQual.

  1. Change management
  2. Leading and Managing People
  3. Managing Finance
  4. Managing conflict
  5. Managing performance
  6. Principles of delivering coaching and mentoring

and 3 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.