How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Qualifi Ltd has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Qualifi Ltd awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Qualifi Ltd.
This Qualifi Level 5 Extended Diploma is aimed at individuals seeking to enhance their business management skills. The qualification covers areas such as managing change, communication in an organisation, developing teams, risk management, and business development. Learners will analyse organisational issues and develop relevant plans.
These are the units Qualifi Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Qualifi Ltd. It does the teaching and the mapping. Qualifi Ltd sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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What each unit actually teaches you to do
Business Development Real unit · Qualifi Ltd
What you'll be able to do
- Analyse the role that planning has in developing new business streams
- Conduct research into demand and assess market potential
- Prepare a business model and present a business sales plan
Business Models and Growing Organisations Real unit · Qualifi Ltd
What you'll be able to do
- Examine various growth options available to organisations
- Analyse the resource implications of growth options on organisation structures and operations
- Develop an appreciation of different business models
- Evaluate how the performance and success of ventures may be evaluated using appropriate metrics
- Evaluate environmental scanning techniques and how growth options may be analysed using these techniques
Business Operations Real unit · Qualifi Ltd
What you'll be able to do
- Examine the importance of business processes in delivering business goals and objectives
- Investigate how business goals and objectives affect business operations
- Develop and implement plans for an operational area
Communication in an Organisation Real unit · Qualifi Ltd
What you'll be able to do
- Analyse communications in organisations
- Understand and develop personal interpersonal communications
- Evaluate the management of internal and external workplace communications
Customer Management Real unit · Qualifi Ltd
What you'll be able to do
- Examine the different ways that organisations deal with their customers
- Develop skills and practices that will support customer retention
- Explore and learn from examples of customer centred organisations and the benefits of such an approach
Developing Teams Real unit · Qualifi Ltd
What you'll be able to do
- Analyse the characteristics of teams
- Evaluate methods for team development
- Evaluate methods of setting team objectives, and monitoring and evaluating team performance
Effective Decision Making Real unit · Qualifi Ltd
What you'll be able to do
- Review relevant issues that are important to making effective business decisions
- Explore different approaches to the decision-making process
- Recommend approaches to improve decision making within a business context
Financial Awareness Real unit · Qualifi Ltd
What you'll be able to do
- Explore the nature and use of financial information
- Investigate the principles and standards used to produce accounting and financial information
- Examine financial commentary that interprets and analyses published financial information
Leadership and the Organisation Real unit · Qualifi Ltd
What you'll be able to do
- Evaluate the impact of different leadership qualities and skills within organisations
- Research current theories, models and principles of leadership
- Analyse the leadership skills required for specific situations
Managing Change Real unit · Qualifi Ltd
What you'll be able to do
- Research and analyse issues that concern significant organisational change
- Develop plans to involve stakeholders in planning for and supporting change
- Plan the implementation and evaluation of a change process
Responding to the Changing Business Environment Real unit · Qualifi Ltd
What you'll be able to do
- Evaluate and analyse the factors that influence business and the responses that can be deployed to manage these factors
- Appreciate how an integrated approach to understanding the business context and decision making can support business development
- Investigate the changing relationship between the private and public sector
Risk Management and Organisations Real unit · Qualifi Ltd
What you'll be able to do
- Review organisations' risk tolerance in different environments
- Develop skills to identify and assess the risk profiles of organisations
- Investigate how innovation can be used to reduce risk aversion in growing organisations
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Manage Business Processes
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 2 records
- 1 record
- 1 record
- 1 record
- 2 records
- 1 record
Showing 6 roles, drawn from 49 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Business Operations Analyst
This work can lead to project management, to a specialist role such as ERP consultant, or to business intelligence work with a stronger data focus.
See the whole journeyThe credits, and who awards them
Level 5 credits are regulated, and they are awarded by Qualifi Ltd rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Business DevelopmentBusiness Models and Growing OrganisationsBusiness OperationsCommunication in an OrganisationCustomer ManagementDeveloping TeamsEffective Decision MakingFinancial Awareness
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Business Development” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Financial Awareness” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Lead it Apply
“Customer Management” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Business Development, one of this qualification's own units.
Applied to your work in any of these jobs
This unit enables learners to analyse the role of planning in developing new business streams, conduct market research to assess demand and potential, and prepare comprehensive business models and sales plans. Learners will understand planning's impact on business growth and risk mitigation.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Qualifi Level 5 Extended Diploma in Business Management
12 units in this credential, in the order it lists them, awarded by Qualifi Ltd.
- Business Development
- Business Models and Growing Organisations
- Business Operations
- Communication in an Organisation
- Customer Management
- Developing Teams
and 6 more in the full unit list below.
Free tools
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Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.