Pearson Education Ltd · RQF Level 5
Pearson BTEC Level 5 Higher National Diploma in Leadership and Management for England
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 5
- Total credits240
- Guided learning960 hours
- Units in this qualification16
Awarded by Pearson Education Ltd · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
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What you’ll learn
What each unit actually teaches you to do
BTEC Higher Nationals provide specialist learning at Levels 4 and 5 in over 40 subjects, offering a cost-effective, vocational pathway to higher education.
These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Accounting PrinciplesReal unit · Pearson Education Ltd
What you'll be able to do
- Examine the context and purpose of accounting within organisations, including its role in financial reporting, decision-making, and accountability.
- Prepare basic financial statements, including the income statement, balance sheet, and cash flow statement, for unincorporated and small business organisations in accordance with relevant accounting principles, conventions, and standards.
- Interpret financial statements to assess an organisation's financial performance, position, and cash flows, using key ratios and analysis techniques.
- Prepare budgets for planning, control, and decision-making purposes, utilising spreadsheet software to forecast revenues, expenses, and cash flows.
Business Communications and Relationship ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Employ a range of interpersonal skills in business communications
- Apply different approaches to partner relationship management
- Apply different approaches to stakeholder relationship management
- Apply different approaches to supplier relationship management
- Work collaboratively to enable delivery through others within a business context
- Share good practice with colleagues within a business context
- Apply coaching techniques to support the learning and development of others
- Apply mentoring techniques to support the learning and development of others
- Deliver a pitch to achieve a sustainable competitive advantage
- Negotiate effectively to achieve a sustainable competitive advantage
Business Data Analytics and InsightsReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse the contribution of effective data analytics in business decision making processes.
- Analyse the contribution of effective insights in business decision making processes.
- Apply various data analysis methods to inform business decisions.
- Apply various data analysis techniques to inform business decisions.
- Examine the importance of ethics in data analytics and management.
- Examine the importance of conduct in data analytics and management.
- Develop data management processes that allows for improved decision making in ever-changing business environments.
Business Information Technology SystemsReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse the role of different IT systems in support of organisational objectives.
- Compare flexible and reliable IT systems that respond to organisational requirements within an organisational context.
- Evaluate IT systems that support value-added change within organisations.
- Recommend practical IT systems solutions to given organisational scenarios.
Business StrategyReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse the impact and influence which the macro environment has on an organisation and its business strategies.
- Assess an organisation’s internal environment and capabilities.
- Apply the outcomes of an analysis using an appropriate strategic management tool within a given market sector.
- Develop a strategic management plan in an organisation, informed by models, theories and concepts to achieve competitive advantage within a given market sector.
Developing Individuals, Teams and OrganisationsReal unit · Pearson Education Ltd
What you'll be able to do
- Appraise the use of high-performance working (HPW) and culture in supporting sustainable business performance, providing examples of successful implementation.
- Evaluate the ways in which performance management can support high-performance culture and commitment, considering different performance management systems.
- Review the factors to be considered when planning training and development activities within an organisation, including needs analysis and evaluation methods.
- Design a personal and professional development career plan for a named job role, based on reflection and evaluation of current skills and future aspirations.
Digital Business in PracticeReal unit · Pearson Education Ltd
What you'll be able to do
- Examine the digital business environment, identifying emerging trends and contemporary approaches to digital transformation.
- Investigate the effectiveness of using digital technologies to achieve specific business objectives, analysing case studies and real-world examples.
- Develop a transformational digital strategy plan to support the implementation of digital technologies within an organisation, considering resource allocation and risk management.
- Present the design of a selected mobile application to support a digital strategy within an organisation, justifying design choices and functionality.
Leadership and ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Examine various leadership and management theories and principles, such as transformational leadership, situational leadership, and contingency theory, and analyse their impact on the effectiveness of an organisation.
- Review the influence of different leadership and management styles, including autocratic, democratic, and laissez-faire, on the culture of an organisation, considering factors such as employee engagement, communication, and teamwork.
- Develop a motivational strategy that incorporates various techniques, such as goal setting, recognition, and rewards, to optimise organisational performance and employee satisfaction.
- Apply appropriate leadership and management approaches to managing performance effectively, ensuring continuous improvement through feedback, coaching, and performance appraisals.
Management of Human ResourcesReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the impact of the role of Human Resource Management (HRM) in creating sustainable organisational performance.
- Explain how HRM contributes to overall business success.
- Produce a workforce action plan for recruiting talent to address skills shortages in an organisation.
- Produce a workforce action plan for retaining talent to address skills shortages in an organisation.
- Examine how external factors can affect HRM decision making in relation to organisational development.
- Examine how internal factors can affect HRM decision making in relation to organisational development.
- Apply HRM practices in a work-related context for improving sustainable organisational performance.
Managing a Successful Business ProjectReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the key stages of the project lifecycle, including initiation, planning, execution, monitoring and controlling, and closure, that should be considered when project managing.
- Produce a comprehensive Project Management Plan (PMP) for a business project, incorporating primary and secondary research methods to gather relevant data and information.
- Implement the Project Management Plan (PMP) effectively, communicating results from the research and drawing well-supported conclusions based on the evidence of findings.
- Reflect critically on the value gained from implementing the project and the project management process, identifying lessons learned and areas for improvement in future projects.
Managing and Leading ChangeReal unit · Pearson Education Ltd
What you'll be able to do
- Produce a comparative analysis of the different types and drivers of change in business
- Evaluate the impact of change on organisational behaviour
- Examine different leadership techniques in decision making for managing resistance to change and overcoming barriers
- Recommend a range of leadership approaches to support the management of change initiatives
Marketing Processes and PlanningReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the role of marketing within an organisation and its relationship with other business units.
- Compare the different ways in which organisations utilise the elements of the marketing mix to achieve their overall business objectives.
- Produce a comprehensive marketing plan for an organisation that effectively meets specified marketing objectives.
- Develop a detailed media plan to support a marketing campaign for a given organisation.
Operational Planning and ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Examine the interrelationships of operations management with other functions within an organisation, such as marketing, finance, and human resources.
- Explain the importance of operations management in achieving effective organisational performance, considering efficiency, productivity, and customer satisfaction.
- Apply quality management approaches to solve practical operations management problems, using tools and techniques to improve processes and reduce errors.
- Assess the role of supply chain management in supporting an organisation to satisfy customer requirements, considering sourcing, logistics, and distribution.
Organisational Behaviour ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Reflect on own personality and perceptions to understand how individual difference informs and influences management approaches.
- Apply content and process theories of motivation to create and maintain an effective workforce.
- Lead a group team activity for a given business situation to demonstrate effective team leadership skills.
- Examine how power, politics and culture can be used to influence employee behaviour and accomplish organisational goals.
Principles of Operations ManagementReal unit · Pearson Education Ltd
What you'll be able to do
- Analyse the effectiveness of operations management in contributing to organisational objectives across a wide range of organisations and sectors, identifying best practices.
- Apply a range of techniques and analysis frameworks used by operations managers to support decision-making and addressing problems, demonstrating their practical application.
- Apply the concept of continuous quality improvement in an operational context, suggesting specific improvements and measuring their impact.
- Conduct a strategic risk analysis (SRA) on the operations functions of an organisation, identifying potential risks and proposing mitigation strategies.
The Contemporary Business EnvironmentReal unit · Pearson Education Ltd
What you'll be able to do
- Explain the different types of organisations.
- Explain the different sizes of organisations.
- Explain the different scopes of organisations.
- Discuss the interrelationship of the various functions within an organisation and how they link to organisational structure.
- Use contemporary examples to demonstrate the positive influence/impact the macro environment has on business operations.
- Use contemporary examples to demonstrate the negative influence/impact the macro environment has on business operations.
- Determine the internal strengths of specific businesses and their interrelationship with external macro factors.
- Determine the internal weaknesses of specific businesses and their interrelationship with external macro factors.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 5 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assist with the analysis and communication of benefits arising from changes to IT enabled systems
- Carry out IT Business Analysis Assignments
- Manage the Data Science Capability for Data Driven Business Insights
Where this can lead
Director of Analytics & Insights
The journey from Director to C-suite is about expanding your influence, broadening your business acumen, and demonstrating consistent, transformative leadership. It's not just about what you know, but how you apply that knowledge to shape the future of an entire organisation. We're here to support you on that ambitious path.
See the whole journey →Showing 6 roles, drawn from 134 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will understand the context and purpose of accounting within organisations and prepare basic financial statements for unincorporated and small businesses. The unit also covers interpreting financial statements and preparing budgets to support planning, control, and decision-making.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Pearson BTEC Level 5 Higher National Diploma in Leadership and Management for England
16 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.
- Accounting Principles
- Business Communications and Relationship Management
- Business Data Analytics and Insights
- Business Information Technology Systems
- Business Strategy
- Developing Individuals, Teams and Organisations
and 10 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.