How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Pearson Education Ltd has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Pearson Education Ltd awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Pearson Education Ltd.

More on studying for a qualification

01What it is

BTEC Higher Nationals provide specialist learning at Levels 4 and 5 in over 40 subjects, offering a cost-effective, vocational pathway to higher education.

These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Pearson Education Ltd. It does the teaching and the mapping. Pearson Education Ltd sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

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02The units

What each unit actually teaches you to do

Accounting Principles Real unit · Pearson Education Ltd
You'll understand the context and purpose of accounting within organisations and prepare basic financial statements for unincorporated and small businesses. The unit also covers interpreting financial statements and preparing budgets to support planning, control, and decision-making.

What you'll be able to do

  • Examine the context and purpose of accounting within organisations, including its role in financial reporting, decision-making, and accountability.
  • Prepare basic financial statements, including the income statement, balance sheet, and cash flow statement, for unincorporated and small business organisations in accordance with relevant accounting principles, conventions, and standards.
  • Interpret financial statements to assess an organisation's financial performance, position, and cash flows, using key ratios and analysis techniques.
  • Prepare budgets for planning, control, and decision-making purposes, utilising spreadsheet software to forecast revenues, expenses, and cash flows.
Business Communications and Relationship Management Real unit · Pearson Education Ltd
You'll develop interpersonal communication skills and apply various approaches to managing relationships with partners, stakeholders, and suppliers. The unit also covers collabourative working, sharing good practice, and using coaching and mentoring techniques to support learning and development.

What you'll be able to do

  • Employ a range of interpersonal skills in business communications
  • Apply different approaches to partner relationship management
  • Apply different approaches to stakeholder relationship management
  • Apply different approaches to supplier relationship management
  • Work collaboratively to enable delivery through others within a business context
  • Share good practice with colleagues within a business context
  • Apply coaching techniques to support the learning and development of others
  • Apply mentoring techniques to support the learning and development of others
  • Deliver a pitch to achieve a sustainable competitive advantage
  • Negotiate effectively to achieve a sustainable competitive advantage
Business Data Analytics and Insights Real unit · Pearson Education Ltd
It teaches you to analyse the role of data analytics and insights in business decision-making. You'll apply data analysis methods, examine ethical considerations, and develop data management practices to support informed business decisions.

What you'll be able to do

  • Analyse the contribution of effective data analytics in business decision making processes.
  • Analyse the contribution of effective insights in business decision making processes.
  • Apply various data analysis methods to inform business decisions.
  • Apply various data analysis techniques to inform business decisions.
  • Examine the importance of ethics in data analytics and management.
  • Examine the importance of conduct in data analytics and management.
  • Develop data management processes that allows for improved decision making in ever-changing business environments.
Business Information Technology Systems Real unit · Pearson Education Ltd
You'll analyse the role of various IT systems, such as ERP, CRM, and SCM, in supporting organisational objectives. The unit includes comparison of flexible and reliable IT systems and evaluation of their contribution to value-added organisational change.

What you'll be able to do

  • Analyse the role of different IT systems in support of organisational objectives.
  • Compare flexible and reliable IT systems that respond to organisational requirements within an organisational context.
  • Evaluate IT systems that support value-added change within organisations.
  • Recommend practical IT systems solutions to given organisational scenarios.
Business Strategy Real unit · Pearson Education Ltd
It teaches you to analyse the macro and internal environments of organisations, assessing their impact on business strategies. You'll apply strategic management tools to develop plans that achieve competitive advantage within specific market sectors.

What you'll be able to do

  • Analyse the impact and influence which the macro environment has on an organisation and its business strategies.
  • Assess an organisation’s internal environment and capabilities.
  • Apply the outcomes of an analysis using an appropriate strategic management tool within a given market sector.
  • Develop a strategic management plan in an organisation, informed by models, theories and concepts to achieve competitive advantage within a given market sector.
Developing Individuals, Teams and Organisations Real unit · Pearson Education Ltd
This unit provides learners with the ability to appraise high-performance working and organisational culture in supporting sustainable business performance. You'll evaluate performance management's role in fostering commitment and review factors involved in planning training and development activities.

What you'll be able to do

  • Appraise the use of high-performance working (HPW) and culture in supporting sustainable business performance, providing examples of successful implementation.
  • Evaluate the ways in which performance management can support high-performance culture and commitment, considering different performance management systems.
  • Review the factors to be considered when planning training and development activities within an organisation, including needs analysis and evaluation methods.
  • Design a personal and professional development career plan for a named job role, based on reflection and evaluation of current skills and future aspirations.
Digital Business in Practice Real unit · Pearson Education Ltd
You'll examine the digital business environment, including emerging trends and digital transformation approaches. The unit covers investigation of digital technologies' effectiveness and the development of a digital strategy plan to support organisational objectives.

What you'll be able to do

  • Examine the digital business environment, identifying emerging trends and contemporary approaches to digital transformation.
  • Investigate the effectiveness of using digital technologies to achieve specific business objectives, analysing case studies and real-world examples.
  • Develop a transformational digital strategy plan to support the implementation of digital technologies within an organisation, considering resource allocation and risk management.
  • Present the design of a selected mobile application to support a digital strategy within an organisation, justifying design choices and functionality.
Leadership and Management Real unit · Pearson Education Ltd
This unit examines leadership and management theories and their influence on organisational effectiveness and culture. You'll review different leadership styles and develop motivational strategies aligned with organisational objectives and employee needs.

What you'll be able to do

  • Examine various leadership and management theories and principles, such as transformational leadership, situational leadership, and contingency theory, and analyse their impact on the effectiveness of an organisation.
  • Review the influence of different leadership and management styles, including autocratic, democratic, and laissez-faire, on the culture of an organisation, considering factors such as employee engagement, communication, and teamwork.
  • Develop a motivational strategy that incorporates various techniques, such as goal setting, recognition, and rewards, to optimise organisational performance and employee satisfaction.
  • Apply appropriate leadership and management approaches to managing performance effectively, ensuring continuous improvement through feedback, coaching, and performance appraisals.
Management of Human Resources Real unit · Pearson Education Ltd
This unit focuses on the impact of Human Resource Management (HRM) in fostering sustainable organisational performance. You'll develop workforce action plans for talent recruitment and retention and examine factors influencing HRM effectiveness.

What you'll be able to do

  • Explain the impact of the role of Human Resource Management (HRM) in creating sustainable organisational performance.
  • Explain how HRM contributes to overall business success.
  • Produce a workforce action plan for recruiting talent to address skills shortages in an organisation.
  • Produce a workforce action plan for retaining talent to address skills shortages in an organisation.
  • Examine how external factors can affect HRM decision making in relation to organisational development.
  • Examine how internal factors can affect HRM decision making in relation to organisational development.
  • Apply HRM practices in a work-related context for improving sustainable organisational performance.
Managing a Successful Business Project Real unit · Pearson Education Ltd
This unit covers the key stages of the project lifecycle and requires learners to produce a comprehensive Project Management Plan using research methods. You'll implement the plan, communicate results, and evaluate project outcomes within a business context.

What you'll be able to do

  • Explain the key stages of the project lifecycle, including initiation, planning, execution, monitoring and controlling, and closure, that should be considered when project managing.
  • Produce a comprehensive Project Management Plan (PMP) for a business project, incorporating primary and secondary research methods to gather relevant data and information.
  • Implement the Project Management Plan (PMP) effectively, communicating results from the research and drawing well-supported conclusions based on the evidence of findings.
  • Reflect critically on the value gained from implementing the project and the project management process, identifying lessons learned and areas for improvement in future projects.
Managing and Leading Change Real unit · Pearson Education Ltd
You'll analyse different types and drivers of organisational change and evaluate its impact on behaviour. The unit examines leadership techniques for managing resistance and overcoming barriers, and recommends leadership approaches to support change management.

What you'll be able to do

  • Produce a comparative analysis of the different types and drivers of change in business
  • Evaluate the impact of change on organisational behaviour
  • Examine different leadership techniques in decision making for managing resistance to change and overcoming barriers
  • Recommend a range of leadership approaches to support the management of change initiatives
Marketing Processes and Planning Real unit · Pearson Education Ltd
You'll study the role of marketing within organisations and its relationship with other business functions. The unit includes comparison of marketing mix strategies, production of marketing plans, and development of media plans to achieve marketing objectives.

What you'll be able to do

  • Explain the role of marketing within an organisation and its relationship with other business units.
  • Compare the different ways in which organisations utilise the elements of the marketing mix to achieve their overall business objectives.
  • Produce a comprehensive marketing plan for an organisation that effectively meets specified marketing objectives.
  • Develop a detailed media plan to support a marketing campaign for a given organisation.
Operational Planning and Management Real unit · Pearson Education Ltd
This unit explores the interrelationships between operations management and other organisational functions. You'll explain the importance of operations management for performance and apply quality management techniques to address operational challenges.

What you'll be able to do

  • Examine the interrelationships of operations management with other functions within an organisation, such as marketing, finance, and human resources.
  • Explain the importance of operations management in achieving effective organisational performance, considering efficiency, productivity, and customer satisfaction.
  • Apply quality management approaches to solve practical operations management problems, using tools and techniques to improve processes and reduce errors.
  • Assess the role of supply chain management in supporting an organisation to satisfy customer requirements, considering sourcing, logistics, and distribution.
Organisational Behaviour Management Real unit · Pearson Education Ltd
You'll reflect on their own personality and perceptions to understand their influence on management approaches. The unit covers application of motivation theories, leadership of team activities, and analysis of power dynamics and organisational culture in management.

What you'll be able to do

  • Reflect on own personality and perceptions to understand how individual difference informs and influences management approaches.
  • Apply content and process theories of motivation to create and maintain an effective workforce.
  • Lead a group team activity for a given business situation to demonstrate effective team leadership skills.
  • Examine how power, politics and culture can be used to influence employee behaviour and accomplish organisational goals.
Principles of Operations Management Real unit · Pearson Education Ltd
You'll analyse the role and effectiveness of operations management across diverse organisations and sectors. The unit covers applying decision-making techniques and continuous quality improvement concepts to enhance organisational performance.

What you'll be able to do

  • Analyse the effectiveness of operations management in contributing to organisational objectives across a wide range of organisations and sectors, identifying best practices.
  • Apply a range of techniques and analysis frameworks used by operations managers to support decision-making and addressing problems, demonstrating their practical application.
  • Apply the concept of continuous quality improvement in an operational context, suggesting specific improvements and measuring their impact.
  • Conduct a strategic risk analysis (SRA) on the operations functions of an organisation, identifying potential risks and proposing mitigation strategies.
The Contemporary Business Environment Real unit · Pearson Education Ltd
This unit provides learners with knowledge of the contemporary business environment, including organisational types, sizes, and scopes. You'll explore functional interrelationships and assess the influence of macro-environmental factors on organisations.

What you'll be able to do

  • Explain the different types of organisations.
  • Explain the different sizes of organisations.
  • Explain the different scopes of organisations.
  • Discuss the interrelationship of the various functions within an organisation and how they link to organisational structure.
  • Use contemporary examples to demonstrate the positive influence/impact the macro environment has on business operations.
  • Use contemporary examples to demonstrate the negative influence/impact the macro environment has on business operations.
  • Determine the internal strengths of specific businesses and their interrelationship with external macro factors.
  • Determine the internal weaknesses of specific businesses and their interrelationship with external macro factors.
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Assist with the analysis and communication of benefits arising from changes to IT enabled systems

    Standard
  • Carry out IT Business Analysis Assignments

    Standard
  • Manage the Data Science Capability for Data Driven Business Insights

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 108 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Director of Analytics & Insights

This work can lead to roles such as Chief Data & Analytics Officer or Chief Technology Officer, shaping data strategy across a whole organisation.

See the whole journey
05The credits

The credits, and who awards them

Level 5 credits are regulated, and they are awarded by Pearson Education Ltd rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Accounting PrinciplesBusiness Communications and Relationship ManagementBusiness Data Analytics and InsightsBusiness Information Technology SystemsBusiness StrategyDeveloping Individuals, Teams and OrganisationsDigital Business in PracticeLeadership and Management

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Make the case from “Marketing Processes and Planning” to me in thirty seconds. I am the person who signs it off and I am already late.
You It would improve engagement and bring us in line with best practice.
The Coach Neither of those costs me anything to say no to. Open with the number that changes if I do nothing.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Pitch it Evaluate

    “Marketing Processes and Planning” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.

  • Bring your own plan Create

    For “Managing a Successful Business Project” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Accounting Principles” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Map a live decision Analyse

    “Business Data Analytics and Insights” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
Pearson BTEC Level 5 Higher National Diploma in Leadership and Management for England
  • Assist with the analysis and communication of benefits arising from changes to IT enabled systems
  • Carry out IT Business Analysis Assignments
  • Manage the Data Science Capability for Data Driven Business Insights
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Accounting Principles, one of this qualification's own units.

Accounting Principles Level 5

Applied to your work in any of these jobs

Learners will understand the context and purpose of accounting within organisations and prepare basic financial statements for unincorporated and small businesses. The unit also covers interpreting financial statements and preparing budgets to support planning, control, and decision-making.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Pearson BTEC Level 5 Higher National Diploma in Leadership and Management for England

16 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.

  1. Accounting Principles
  2. Business Communications and Relationship Management
  3. Business Data Analytics and Insights
  4. Business Information Technology Systems
  5. Business Strategy
  6. Developing Individuals, Teams and Organisations

and 10 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

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Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

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The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.