How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Gateway Qualifications Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Gateway Qualifications Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Gateway Qualifications Limited.
Looking for information about the Gateway Qualifications Level 1 Certificate in Business and Retail? Click to visit our website and find out more…
These are the units Gateway Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Gateway Qualifications Limited. It does the teaching and the mapping. Gateway Qualifications Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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What each unit actually teaches you to do
Applying for a Job Real unit · Gateway Qualifications Limited
What you'll be able to do
- Know about different methods of applying for jobs, including online applications, CV submissions, and networking.
- Complete a job application accurately and effectively, providing relevant information and highlighting key skills and experience.
Career Planning Real unit · Gateway Qualifications Limited
What you'll be able to do
- Investigate different career options within a chosen field
- Assess the suitability of different career options based on personal skills and interests
- Plan realistic and achievable goals for future career progression
Community Environment Project Real unit · Gateway Qualifications Limited
What you'll be able to do
- Select a suitable focus area for a community environment project, considering local needs and resources
- Communicate the benefits of engaging in a community environment project to different audiences
- Develop a detailed plan for a community environment project, including objectives, activities, and timelines
- Participate actively in a community environment project, contributing to its successful implementation
- Review the outcomes of a community environment project, evaluating its impact and identifying areas for improvement
Customer Service Skills Real unit · Gateway Qualifications Limited
What you'll be able to do
- Describe the principles of good customer service
- Demonstrate the ability to provide effective customer service to customers
- Perform customer service tasks in a professional manner
Digital Marketing Real unit · Gateway Qualifications Limited
What you'll be able to do
- Describe a range of digital marketing approaches used in different sectors, including social media marketing, search engine optimisation (SEO), and email marketing
- Explain the advantages and disadvantages of different digital marketing approaches
- Analyse examples of successful and unsuccessful digital marketing campaigns
- Understand the key components of effective digital marketing campaigns, including target audience, messaging, and channels
- Explain how to measure the success of a digital marketing campaign using key performance indicators (KPIs)
- Create a detailed proposal for a digital marketing campaign to promote a given company, product, or service to a specific audience
- Justify the choice of digital marketing approaches and channels in the proposal
- Outline the budget and timeline for the proposed digital marketing campaign
Engage in Discussion Real unit · Gateway Qualifications Limited
What you'll be able to do
- Participate effectively in discussions to achieve a shared understanding of a given topic.
Engage in Discussion Real unit · Gateway Qualifications Limited
What you'll be able to do
- Demonstrate the ability to engage effectively in discussions, contributing relevant information and ideas.
- Demonstrate the ability to listen attentively to others in a discussion and respond appropriately, showing understanding and respect for different viewpoints.
Environmental Awareness Real unit · Gateway Qualifications Limited
What you'll be able to do
- Explain how and why the climate is changing, including the key drivers and scientific evidence.
- Describe the effects of climate change on plants, animals, and people, providing specific examples of impacts.
- Define the concept of a carbon footprint and explain how it is calculated.
- Describe how individuals and businesses can reduce their carbon footprint, including practical strategies and examples.
Exploring and Presenting Enterprise Ideas Real unit · Gateway Qualifications Limited
What you'll be able to do
- Discuss ideas for a potential enterprise activity
- Select a suitable idea for an enterprise activity
- Know the potential risks involved in implementing the chosen enterprise activity
- Present the idea for an enterprise activity effectively to an audience
Improving Sustainability in the Workplace Real unit · Gateway Qualifications Limited
What you'll be able to do
- Identify an area of a business that requires improvement in terms of sustainability, justifying your choice with relevant evidence.
- Identify processes, practices, or resources that can support improvement in terms of sustainability within the chosen area.
- Develop and present a project plan to support improvement in terms of sustainability, including clear objectives, timelines, and resource allocation.
Interview Skills Real unit · Gateway Qualifications Limited
What you'll be able to do
- Prepare effectively for an interview, ensuring all necessary documentation and information are readily available
- Plan travel arrangements to arrive punctually for an interview, considering potential delays and alternative routes
- Present oneself positively at an interview, demonstrating appropriate behaviour, communication skills and personal presentation
- Review own performance in an interview, identifying areas of strength and areas for improvement
Listen and Respond Real unit · Gateway Qualifications Limited
What you'll be able to do
- Listen and respond in verbal exchanges
Making the Most of Work Placement Real unit · Gateway Qualifications Limited
What you'll be able to do
- Prepare effectively for a work placement opportunity
- Set realistic and achievable goals to maximise the benefits of a work placement
- Review the outcomes and experiences gained during a work placement
Negotiation Skills Real unit · Gateway Qualifications Limited
What you'll be able to do
- Communicate own position clearly and effectively during a negotiation
- Discuss and understand the position of others involved in a negotiation
- Suggest constructive ways forward at the end of a negotiation process to reach a mutually agreeable outcome
Numeracy Skills for Work Real unit · Gateway Qualifications Limited
What you'll be able to do
- Select appropriate numeracy skills for a given task in a work context, justifying the choice of method
- Apply appropriate numeracy skills accurately and efficiently in a work context to solve practical problems
- Interpret and communicate the results of numerical calculations clearly and concisely in situations where they have applied numerical skills in a work context
Searching for a Job Real unit · Gateway Qualifications Limited
What you'll be able to do
- Identify various sources of information about job vacancies
- Evaluate the suitability of different job vacancies based on personal skills and interests
- Demonstrate a proactive approach to job searching by actively seeking opportunities
- Utilise different methods for contacting potential employers
Self-Management Skills for Work Real unit · Gateway Qualifications Limited
What you'll be able to do
- Demonstrate effective time-keeping skills in a work environment.
- Work in a consistently organised manner.
- Manage own feelings and behaviours appropriately in the workplace.
- Review and evaluate own self-management skills to identify areas for improvement.
Setting and Meeting Work-Related Targets Real unit · Gateway Qualifications Limited
What you'll be able to do
- Set personal targets relating to work, ensuring they are specific, measurable, achievable, relevant, and time-bound (SMART)
- Review progress towards personal targets, identifying areas of success and areas for improvement
Skills for Creative Thinkers Real unit · Gateway Qualifications Limited
What you'll be able to do
- Demonstrate creative thinking skills.
- Apply creative approaches to develop imaginative solutions for identified issues.
Skills for Effective Participants Real unit · Gateway Qualifications Limited
What you'll be able to do
- Engage with issues that affect their communities, such as their place of learning, work, or area in which they live
- Take action to bring about improvements within communities
Skills for Independent Enquirers Real unit · Gateway Qualifications Limited
What you'll be able to do
- Plan investigations by defining the purpose, identifying the resources needed, and outlining the steps to be taken.
- Carry out investigations by following the planned procedures, collecting data accurately, and recording observations systematically.
- Present the findings of investigations in a clear and organised manner, using appropriate formats such as written reports, tables, or charts.
Skills for Reflective Learners Real unit · Gateway Qualifications Limited
What you'll be able to do
- Identify own strengths and weaknesses relevant to learning and development
- Set goals for own development, considering strengths and weaknesses
- Reflect on progress and achievement towards set goals
Solving Work-Related Problems Real unit · Gateway Qualifications Limited
What you'll be able to do
- Utilise available sources of help when addressing work-related problems.
- Generate potential solutions to identified work-related problems.
- Implement a structured strategy to effectively solve a problem encountered in the workplace.
Sustainability Real unit · Gateway Qualifications Limited
What you'll be able to do
- Define the concept of sustainability and its importance
- Explain how human activities can negatively impact sustainability
- Identify key sustainability goals and targets set by organisations
- Describe how a specific business or sector is actively working towards achieving sustainability goals
- Give examples of sustainable practices within a business or sector
Taking Personal Responsibility for the Environment Real unit · Gateway Qualifications Limited
What you'll be able to do
- Research different ways individuals can help fight climate change, considering various approaches and their potential impact.
- Identify specific ways to reduce your own negative impact on the environment, considering your daily activities and consumption habits.
- Implement practical actions or changes to reduce your negative impact on the environment, putting your identified strategies into practice.
- Reflect on how effectively you have reduced your negative impact on the environment, evaluating the success of your implemented actions and identifying areas for further improvement.
Time Management Real unit · Gateway Qualifications Limited
What you'll be able to do
- Manage their time effectively while working or studying, prioritising tasks and meeting deadlines.
- Assess how well they are managing their time, identifying areas for improvement and implementing strategies to enhance time management skills.
Understanding Social Media for Business Real unit · Gateway Qualifications Limited
What you'll be able to do
- Identify the social media channels available for business use
- Describe how businesses use social media
- Identify the risks for businesses when using social media
Using Social Media for Business Real unit · Gateway Qualifications Limited
What you'll be able to do
- Recognise how a business can utilise social media platforms to engage with its target audience
- Set up social media accounts for business use, ensuring they are properly configured and maintained
- Create engaging and relevant content for publication on social media platforms, tailored for business purposes
- Implement strategies to grow the business's social media presence and engagement
Virtual Meetings Real unit · Gateway Qualifications Limited
What you'll be able to do
- Set up and schedule virtual meetings using appropriate software and platforms
- Host virtual meetings effectively, participate actively, and manage the meeting process to achieve desired outcomes
Word Processing Software Real unit · Gateway Qualifications Limited
What you'll be able to do
- Edit, format, and arrange information within word processed documents to meet specific requirements and purposes
- Modify the style and layout of word processed documents to enhance their presentation and visual appeal
- Proofread documents for errors and print them in a professional manner
Working Safely Real unit · Gateway Qualifications Limited
What you'll be able to do
- Identify potential risks present in a work environment
- Identify potential hazards present in a work environment
- Apply methods to reduce the risk of harm to self within the work environment
- Apply methods to reduce the risk of harm to others within the work environment
- Implement procedures to deal with hazards within the work environment
- Implement procedures to deal with risks within the work environment
Working in Business and Retail Real unit · Gateway Qualifications Limited
What you'll be able to do
- Know about job opportunities in business and retail.
- Know about working practices within business and retail.
- Know about the qualifications and skills needed for jobs in business and retail.
- Plan the early stages of a career within business or retail.
Working in a Team Real unit · Gateway Qualifications Limited
What you'll be able to do
- Identify how they could contribute effectively to a team task, recognising individual skills and strengths
- Plan team activities collaboratively with others, agreeing on roles, responsibilities and timelines
- Work positively as a member of a team, demonstrating effective communication, cooperation and problem-solving skills
- Review own performance as a member of a team, identifying areas of strength and areas for improvement in teamwork skills
Working with Colleagues Real unit · Gateway Qualifications Limited
What you'll be able to do
- Work effectively with senior colleagues, demonstrating respect, professionalism and appropriate communication skills
- Work collaboratively with peers in the workplace, contributing to a positive and productive working environment
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Develop and implement digital marketing strategies
- Standard
Manage digital interfaces and platforms in line with direct marketing campaign objectives
- Standard
Manage, evaluate and report on digital marketing campaigns
- Standard
Use analytical tools to evaluate performance of digital marketing activities
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 3 records
- 1 record
- 2 records
- 1 record
- 2 records
- 2 records
Showing 6 roles, drawn from 30 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Digital Marketing Specialist
This work starts with mastering the channels. From there, it can lead to a deep technical specialism or a move into managing a marketing function.
See the whole journeyThe credits, and who awards them
Level 1 credits are regulated, and they are awarded by Gateway Qualifications Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Applying for a JobCareer PlanningCommunity Environment ProjectCustomer Service SkillsDigital MarketingEngage in DiscussionEngage in DiscussionEnvironmental Awareness
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Interview Skills” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Pitch it Evaluate
“Digital Marketing” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Career Planning” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Lead it Apply
“Self-Management Skills for Work” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Develop and implement digital marketing strategies
- Manage digital interfaces and platforms in line with direct marketing campaign objectives
- Manage, evaluate and report on digital marketing campaigns
- Use analytical tools to evaluate performance of digital marketing activities
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Applying for a Job, one of this qualification's own units.
Applied to your work in any of these jobs
This unit provides learners with knowledge of different job application methods and their advantages and disadvantages. Learners will develop the ability to complete job application forms accurately, highlighting relevant skills and experiences to support their applications.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Gateway Qualifications Level 1 Certificate in Business and Retail
33 units in this credential, in the order it lists them, awarded by Gateway Qualifications Limited.
- Applying for a Job
- Career Planning
- Community Environment Project
- Customer Service Skills
- Digital Marketing
- Engage in Discussion
and 27 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.