AIM Qualifications Level 2 Diploma in Employability and Development Skills

What you'll be able to do

• Use a range of acting skills, such as improvisation and characterisation, in practical activities.
• Apply vocal and physical techniques to enhance acting performance.
• Develop a character for an acting role, considering their background, motivations, and relationships.
• Research and interpret scripts to inform character development.
• Use acting skills effectively in a performance, engaging with the audience and other performers.
• Respond appropriately to direction and feedback during rehearsals and performances.
• Demonstrate a positive and collaborative approach through active participation in practical activities.
• Show commitment and enthusiasm for the acting process.

What you'll be able to do

• Understand the principles of finance relevant to administrative roles within an organisation
• Administer financial tasks effectively, including processing invoices, managing budgets, and handling petty cash

What you'll be able to do

• Understand the administration of human resource (HR) records, including data protection requirements.
• Administer HR information, ensuring accuracy and confidentiality.

What you'll be able to do

• Understand the procedures involved in administering parking dispensations within a specific context.
• Understand the relevant legislation and organisational policies related to parking dispensations.
• Accurately process applications for parking dispensations, adhering to established procedures.
• Verify the information provided on applications for parking dispensations.
• Issue parking dispensations in accordance with organisational guidelines and legal requirements.
• Maintain accurate records of parking dispensations issued.

What you'll be able to do

• Understand the key stages and legal requirements of the recruitment and selection process.
• Administer the recruitment process, including advertising vacancies and managing applications.
• Administer the selection process, including shortlisting candidates and arranging interviews.

What you'll be able to do

• Understand the historical development of advertising practice and its impact on society.
• Know how advertisements are constructed to appeal to target audiences.
• Generate creative ideas for advertisements, considering different media platforms.
• Reflect on own advertisements produced, evaluating their effectiveness and identifying areas for improvement.
• Use Health and Safety procedures to ensure the safety of self and the general public when creating advertisements.

What you'll be able to do

• Understand attitudes to ageing from an individual and societal perspective, recognising the impact of stereotypes and biases.
• Know the basic elements of the ageing process, including physical, cognitive, and emotional changes.
• Know about health issues related with the ageing process, including common conditions and preventative measures.
• Understand the roles and functions of agencies working with older people, including social services, healthcare providers, and voluntary organisations.

What you'll be able to do

• Understand relevant health, safety and welfare legislation, guidance and codes of practice that apply to animal husbandry in a farm setting.
• Follow health, safety and welfare legislation, guidance and codes of practice that apply to animal husbandry.
• Know about farm animals and their produce.
• Know the nutritional requirements of a range of farm animals.
• Feed livestock according to their specific needs.
• Provide fresh water to livestock, ensuring its availability and cleanliness.
• Know the bedding requirements for a range of farm animals, considering factors such as hygiene and comfort.
• Prepare bedding for livestock, ensuring it is clean, dry, and appropriate for the animal.

What you'll be able to do

• Prepare for make-up application.
• Consult with a client prior to applying make-up.
• Know contra-indications which restrict or prevent make-up application.
• Apply make-up products safely and hygienically.
• Understand the importance of completing records relating to application of make-up.

What you'll be able to do

• Understand different methods of applying for a job, including online applications, CV submissions, and networking.
• Prepare a job application, including writing a cover letter and tailoring a CV to the specific role.

What you'll be able to do

• Use audio hardware to capture sequences
• Use audio software to capture sequences
• Use audio software tools to combine sequences
• Use audio software techniques to combine sequences
• Use audio software tools to edit sequences
• Use audio software techniques to edit sequences
• Play audio sequences
• Present audio sequences

What you'll be able to do

• Know the key differences between the medical and social models of disability, including their underlying assumptions and perspectives.
• Understand how the adoption of different models of disability can impact on the wellbeing and quality of life of individuals with disabilities, considering factors such as inclusion, empowerment, and access to services.

What you'll be able to do

• Understand the various factors that can impact on an individual with sensory loss, including social, emotional, and practical challenges, and identify steps that can be taken to overcome these.
• Understand the importance of effective communication for individuals with sensory loss, including the use of appropriate communication methods and assistive devices.
• Know the main causes and conditions of sensory loss, including age-related changes, genetic factors, and environmental influences.
• Recognise when an individual may be experiencing sight and/or hearing loss, identifying common signs and symptoms.
• Report concerns about sensory loss to the appropriate person, following organisational policies and procedures.

What you'll be able to do

• Understand health and safety rules relating to backstage theatre skills and procedures.
• Work safely backstage, adhering to health and safety regulations.
• Carry out pre-show checks to ensure equipment and the performance area are safe and ready for use.
• Communicate effectively during the running of a performance, using appropriate communication methods.
• Know about the different backstage tasks required to support a performance.
• Use technical skills backstage to support the smooth running of a performance.
• Review own backstage skills and performance, identifying areas for improvement.

What you'll be able to do

• Make bread using yeast
• Make bread without using yeast
• Describe different types of pastry, including their ingredients and uses
• Make pastry using appropriate techniques and ingredients
• Make a selection of fancy biscuits, demonstrating a range of skills
• Make a selection of cakes, demonstrating a range of skills
• Follow principles of health and safety when preparing food to minimise risks
• Review own work to identify areas for improvement and ensure quality

What you'll be able to do

• Know the rules of basketball, including regulations regarding gameplay, fouls, and scoring.
• Follow the rules of basketball during a game, demonstrating understanding and adherence.
• Know the roles and responsibilities of basketball officials, such as referees and umpires, and their impact on the game.
• Know the markings of the basketball court, including lines, zones, and their significance in gameplay.
• Apply knowledge of court markings by taking part in a game of basketball, demonstrating understanding of spatial awareness and positioning.
• Warm up and warm down effectively for a game of basketball, preparing the body for physical exertion and promoting recovery.
• Know the skills and techniques required for a game of basketball, including dribbling, passing, shooting, and defensive strategies.
• Improve own performance while playing a game of basketball, through self-assessment, feedback, and targeted practice.
• Know the benefits of taking part in a game of basketball, including physical fitness, teamwork, and social interaction.

What you'll be able to do

• Understand individual beliefs and values.

What you'll be able to do

• Understand what is meant by 'beliefs'
• Understand what is meant by 'values'
• Understand how values can influence attitudes
• Understand how values can influence opinions
• Understand how values can influence behaviour
• Understand how beliefs can influence attitudes
• Understand how beliefs can influence opinions
• Understand how beliefs can influence behaviour

What you'll be able to do

• Understand the principles of buddying a colleague to support their development
• Understand the benefits of buddying a colleague
• Plan how to buddy a colleague effectively
• Support a buddy colleague when they are carrying out work activities
• Provide constructive feedback to a buddy colleague

What you'll be able to do

• Demonstrate effective budgeting skills.

What you'll be able to do

• Identify different sources of income available to individuals.
• Describe the characteristics of different sources of income.
• Identify different types of outgoings and expenditure.
• Explain the importance of tracking outgoings and expenditure.
• Construct a personal budget.
• Explain the purpose of a personal budget.
• Review and adjust a personal budget based on changing circumstances.

What you'll be able to do

• Prepare for building work by gathering the necessary tools and materials.
• Prepare for building work by ensuring the work area is safe and suitable.
• Carry out building work according to given instructions and specifications.
• Carry out building work to the required quality standards.
• Tidy up the work area by removing waste materials.
• Tidy up the work area by storing tools and equipment safely.

What you'll be able to do

• Know the different types of hand tools and materials used to perform building services tasks.
• Understand the health, safety and welfare requirements associated with building services operations.
• Apply safe working practices to perform work on elements of building services installations.

What you'll be able to do

• Understand the factors affecting business growth, including market conditions and competition.
• Understand the factors affecting business growth, including financial resources and investment.
• Understand the factors affecting business location, including accessibility and cost.
• Understand the factors affecting business location, including proximity to customers and suppliers.
• Understand the importance for a business to establish strong links with its community, including local organisations and residents.
• Understand the importance for a business to establish strong links with its community, including supporting local initiatives.

What you'll be able to do

• Understand methods of collecting information for business purposes, including surveys, interviews, and market research.
• Interpret and draw conclusions from business data and information, using appropriate analytical techniques.
• Create a business report, including structuring the content and presenting findings effectively.
• Understand the use of oral presentations in business, including planning, preparation, and delivery techniques.
• Interpret and use business terminology, including common acronyms and industry-specific jargon.

What you'll be able to do

• Understand the nature of business, including its role in the economy and society.
• Understand the different purposes that businesses may have, such as profit maximisation, social enterprise, or public service.
• Understand the different types of business ownership, including sole traders, partnerships, and limited companies.
• Formulate clear and measurable objectives for different types of business organisations, considering factors such as market share, profitability, and growth.
• Understand the organisational structure of different types of businesses, including hierarchical, flat, and matrix structures.
• Understand the importance of effective communication in business, including internal and external communication methods.

What you'll be able to do

• Understand the key stages of the care planning process.
• Understand the purpose and methods used in the care assessment process.
• Understand the role of risk assessment in identifying and mitigating potential hazards within the care planning process.
• Participate in the planning of care delivery, contributing to the development of individualised care plans.
• Understand how care plans are implemented and the importance of following agreed procedures.
• Evaluate care plans and processes to ensure they are effective and meet the individual's needs.
• Understand the legal and ethical issues surrounding the storage of care planning information, including data protection and confidentiality.

What you'll be able to do

• Understand the health, safety and animal welfare legislation that applies to working with animals
• Understand the health, safety and animal welfare guidance that applies to working with animals
• Understand the health, safety and animal welfare codes of practice that apply to working with animals
• Monitor the health and well-being of animals
• Care for the health and well-being of animals
• Provide food and water for animals in ways that are safe for the animals
• Provide food and water for animals in ways that are suitable for the animals
• Follow relevant health, safety and animal welfare guidance when caring for animals

What you'll be able to do

• Understand own strengths, qualities, skills and abilities.
• Understand how to use sources of information, advice and guidance for career planning.
• Understand how own abilities relate to progression opportunities.
• Understand how to plan for transition to the next stage of education, training or work.

What you'll be able to do

• Understand the importance of preparation prior to carrying out maintenance and minor repairs.
• Explain how environmental and other site conditions can influence how maintenance and minor repairs are carried out.
• Carry out maintenance or minor repairs.
• Work safely according to approved working practices when carrying out maintenance and repairs.

What you'll be able to do

• Explain the role and function of a child minder in providing care and support to children
• Describe how to run a child minding business, including financial management and marketing
• Prepare policies relevant to child minding, such as safeguarding and health and safety
• Describe how to establish a safe and stimulating child minding environment that meets the needs of children
• Explain statutory requirements in relation to child minding, including registration and inspection
• Describe working partnerships relevant to child minding, such as with parents and other professionals

What you'll be able to do

• Understand the principles of Citizen Social Science
• Understand the importance of social research in own area
• Reflect on own learning within the context of Citizen Social Science

What you'll be able to do

• Prepare to clean or maintain external surfaces and areas by selecting appropriate equipment and materials
• Clean or maintain external surfaces and areas using appropriate techniques and procedures
• Complete the cleaning or maintenance of external surfaces and areas, ensuring a satisfactory outcome

What you'll be able to do

• Know the general procedures for cleaning hospitality areas, including the correct use of cleaning equipment and materials.
• Know the procedures for the disposal of waste in hospitality areas, adhering to relevant regulations and guidelines.
• Clean and service toilet and bathroom areas in hospitality settings, maintaining hygiene standards.
• Clean and service furnished areas in hospitality settings, ensuring the appropriate care of different materials.

What you'll be able to do

• Use basic plumbing installation techniques, including pipe fitting, jointing, and fixture installation.
• Carry out basic plumbing maintenance tasks, such as leak detection, pipe repair, and drain cleaning.
• Work safely and tidily in a plumbing environment, adhering to health and safety regulations and maintaining a clean workspace.

What you'll be able to do

• Plan a communication, identifying the purpose, audience, and appropriate method.
• Structure a communication to ensure clarity and effectiveness.
• Communicate effectively in writing, using appropriate language and tone for the intended audience.
• Produce written communications that are accurate, concise, and grammatically correct.
• Communicate verbally in a clear and confident manner, adapting communication style to suit the situation.
• Listen actively and respond appropriately to verbal communication.
• Identify own strengths and weaknesses in communication skills.
• Agree on specific and measurable ways of developing communication skills, such as attending training courses or seeking feedback from colleagues.

What you'll be able to do

• Know about different methods of communicating information, including verbal, written, and electronic methods.
• Communicate information clearly and accurately in a variety of ways, adapting the method to suit the audience and purpose.

What you'll be able to do

• Understand the importance of effective verbal communication in the workplace, including active listening and clear articulation.
• Understand the importance of non-verbal communication in the workplace, including body language, facial expressions, and tone of voice.
• Demonstrate positive verbal and non-verbal interaction skills in a workplace setting.
• Produce positive written communications in the workplace, such as emails, letters, and reports.

What you'll be able to do

• Apply conflict resolution strategies in various scenarios.

What you'll be able to do

• Understand the factors that contribute to conflict in different situations.
• Understand the different responses to conflict and their potential consequences.
• Understand how communication styles can affect a conflict situation, both positively and negatively.
• Understand what conflict resolution entails and the steps involved in the process.
• Understand the role of a third party in resolving conflict and the techniques they may use.

What you'll be able to do

• Understand the health and safety responsibilities of individuals in the workplace, including legal requirements and organisational policies.
• Understand the use of health and safety risk assessments in the workplace, including how they are carried out and used to control hazards.
• Understand procedures for responding to accidents and unexpected illness in the workplace, including first aid and emergency procedures.
• Reduce the risk of infection by following appropriate hygiene practices and infection control procedures.
• Move and handle equipment and other objects safely, using correct techniques and equipment.
• Handle hazardous substances and materials safely, following relevant regulations and guidelines.
• Understand how to promote fire safety in the workplace, including fire prevention measures and emergency evacuation procedures.
• Implement security measures in the workplace to protect people, property, and information.
• Manage own stress and maintain well-being in the workplace.

What you'll be able to do

• Understand the key stages of event organisation, including planning, preparation, and execution.
• Understand the different roles and responsibilities involved in event organisation.
• Carry out pre-event actions, such as booking venues and arranging catering.
• Carry out pre-event actions, such as promoting the event and managing bookings.
• Set up an event, including arranging equipment and decorations.
• Set up an event, including ensuring the venue is safe and accessible.
• Carry out post-event actions, such as collecting feedback and evaluating the event.
• Carry out post-event actions, such as clearing the venue and thanking participants.

What you'll be able to do

• Prepare and cook a range of meats using appropriate cooking methods.
• Prepare and cook a range of fish using appropriate cooking methods.
• Prepare and cook a range of vegetables using appropriate cooking methods.
• Understand the cooking methods appropriate to meat, fish and vegetable cookery, considering factors such as cooking time, temperature, and flavour pairings.
• Prepare and present a balanced meal using meat, fish and vegetables, considering nutritional value and presentation.
• Review own work, identifying areas for improvement in preparation, cooking, and presentation.
• Follow principles of health and safety throughout the food preparation and cooking process.

What you'll be able to do

• Describe the Health and Safety procedures required for costume for performance, including storage, cleaning and disposal
• Explain how costume is used in performance to convey character, setting and theme
• Communicate effectively in order to acquire costumes according to a brief, considering design, style and practicality
• Assemble costume according to budget, time and resources, sourcing materials and adapting existing items
• Review own work with costume, evaluating its effectiveness in relation to the performance brief

What you'll be able to do

• Utilise critical thinking to make informed decisions.

What you'll be able to do

• Understand basic concepts of critical analysis, including identifying assumptions and biases
• Understand the application of critical analysis to concepts, ideas and opinions
• Understand how to evaluate the validity and reliability of information sources
• Understand how to construct logical arguments and identify fallacies in reasoning

What you'll be able to do

• Understand the importance of adhering to good practice in all aspects of customer care.
• Communicate effectively with customers in a professional manner.
• Communicate with customers using a variety of different methods, such as face-to-face, telephone, email and written correspondence.
• Respond to customers in accordance with organisational policies and procedures.
• Understand the importance of obtaining customer feedback to improve services and customer satisfaction.
• Obtain customer feedback through various methods, such as surveys, questionnaires and direct communication.
• Instigate and evaluate change within the organisation as a direct result of customer feedback, contributing to continuous improvement.

What you'll be able to do

• Understand the fundamental principles of customer service, including empathy, communication, and problem-solving.
• Understand the benefits of providing good customer service, such as increased customer loyalty and positive word-of-mouth referrals.
• Understand the possible consequences of poor customer service, such as customer dissatisfaction, negative reviews, and loss of business.
• Know various ways to make a good first impression on customers, including appearance, body language, and verbal communication.
• Interact positively with customers in a variety of situations, demonstrating professionalism and courtesy.
• Understand the importance of respecting the individual needs of customers and tailoring service accordingly.
• Understand own role and responsibilities in dealing with complaints from customers, following established procedures and seeking appropriate support.

What you'll be able to do

• Understand the importance of providing excellent customer service within the travel and tourism industry
• Provide excellent customer service to customers in the travel and tourism industry
• Understand how the needs of customers in the travel and tourism industry can vary
• Provide excellent service to a range of customers in the travel and tourism industry, taking into account their individual needs

What you'll be able to do

• Safely use equipment used in DJing performance, including mixers, turntables, and audio systems.
• Safely set up a DJ rig, ensuring all equipment is correctly connected and powered.
• Set up turntables, including calibrating and balancing tone arms.
• Sound check equipment, adjusting levels and EQ to achieve optimal sound quality.
• Create a set, selecting and sequencing tracks to create a cohesive and engaging performance.
• Review own DJing performance, identifying areas for improvement and development.

What you'll be able to do

• Enter data records accurately into a data management system
• Edit data records within a data management system, ensuring accuracy and completeness
• Maintain data records within a data management system, ensuring data integrity
• Retrieve data records from a data management system according to specified requirements
• Display data records from a data management system in a format that meets user requirements

What you'll be able to do

• Understand the importance of data protection in maintaining legal compliance within the workplace.
• Understand the importance of confidentiality in maintaining ethical standards within the workplace.
• Ensure the confidentiality of an individual’s information in accordance with organisational policies and legal requirements.
• Know methods of transmitting sensitive information securely, in line with organisational procedures.
• Know methods of receiving sensitive information securely, in line with organisational procedures.
• Understand that information varies in its importance and requires different levels of protection.
• Understand the importance of secure storage systems for protecting sensitive information.
• Understand methods of recording information accurately and securely, in line with organisational policies.

What you'll be able to do

• Understand the importance of effective communication when dealing with bookings, including the impact of clear and concise information.
• Understand how to deal effectively with booking enquiries, including different methods of communication and customer service skills.
• Process bookings accurately and efficiently, including data entry, confirmation procedures, and payment processing.

What you'll be able to do

• Understand the meaning of dementia, including its various forms and characteristics.
• Understand key features of the theoretical models of dementia, including biological, psychological and social perspectives.
• Know common causes of dementia, such as Alzheimer's disease, vascular dementia, and Lewy body dementia.
• Understand factors relating to an individual’s experience of dementia, including personal history, social context, and support networks.

What you'll be able to do

• Prepare a budget for a design project and adhere to an agreed spending limit.
• Understand how design functions as a communication tool to engage with target audiences.
• Follow established health and safety guidelines within a design environment.
• Translate two-dimensional design concepts into tangible, realised outcomes.
• Reflect on the strengths and areas for improvement in completed design work.

What you'll be able to do

• Explain the principles of brickwork bonding, including its purpose in structural stability and aesthetics.
• Describe different types of brickwork bonds and their applications.
• Prepare the work area for constructing brick walls using bonding techniques, ensuring a safe and organised environment.
• Select and prepare appropriate materials and tools for brickwork bonding.
• Demonstrate skills and techniques used in constructing brick walls using bonding, such as laying bricks accurately and maintaining consistent mortar joints.
• Apply appropriate bonding patterns to create structurally sound and visually appealing brick walls.
• Leave the work area clean and tidy after completing brickwork activities, disposing of waste materials responsibly.

What you'll be able to do

• Understand the effect of confidence on an individual's behaviour, performance, and relationships.
• Understand the concept of self-esteem and its importance for personal well-being.
• Know ways of building confidence and self-esteem in oneself and others.

What you'll be able to do

• Demonstrate improvement in self-confidence and self-awareness.

What you'll be able to do

• Plan meals that meet specific requirements.
• Understand the features of a range of cooking equipment.
• Understand how to care for a range of cooking equipment.
• Understand how to maintain a range of cooking equipment.
• Produce dishes to a required standard.
• Understand the importance of health and safety requirements in the kitchen.

What you'll be able to do

• Use a variety of measuring methods accurately and consistently.
• Understand the importance of adhering to health and safety requirements when working in a kitchen environment.
• Apply the principles of food and personal hygiene to prevent contamination.
• Apply correct storage methods for different types of food to maintain quality and safety.
• Organise and maintain the work area effectively for efficient food preparation.
• Clear away safely and efficiently, following hygiene and safety procedures.
• Use kitchen equipment correctly and safely, following manufacturer's instructions.

What you'll be able to do

• Develop effective interpersonal communication skills.

What you'll be able to do

• Reflect on personal strengths and weaknesses.

What you'll be able to do

• Demonstrate the ability to use active listening skills effectively when communicating with children.
• Demonstrate the ability to use active listening skills effectively when communicating with children.
• Understand the importance of recognising and acknowledging children’s feelings and needs in order to build positive relationships.
• Demonstrate the ability to ask appropriate open questions to encourage children to express themselves fully during listening activities.
• Understand the common barriers to active listening and how to overcome them to ensure effective communication.

What you'll be able to do

• Understand how and where to use common joints in construction, considering their strength, appearance, and suitability for different applications.
• Prepare for making woodwork joints by selecting appropriate tools, materials, and techniques.
• Demonstrate skills and techniques used in making woodwork joints to a satisfactory standard of accuracy and finish.
• Leave the work area clean and tidy after completing woodwork jointing tasks, disposing of waste materials responsibly.

What you'll be able to do

• Devise scenes effectively with reference to character, situation and story
• Devise scenes effectively with structure, style and angle
• Engage effectively with character and situation when devising
• Demonstrate technical acting skills effectively when devising
• Review own devised drama work effectively

What you'll be able to do

• Know about the history, key composers, and characteristics of classical music
• Know about the main types of popular music genres, including their origins and defining features
• Know about the physical principles of sound production in various musical instruments
• Follow the basic principles of music theory and notation, including reading and writing simple musical scores

What you'll be able to do

• Understand the purpose of displaying stock to promote sales and the factors influencing its effectiveness.
• Assemble a display of stock to promote sales in a salon, following organisational guidelines.
• Maintain and dismantle the display area, ensuring stock is handled appropriately.

What you'll be able to do

• Describe how to handle and maintain merchandise appropriately when displaying and selling goods, ensuring quality and presentation.
• Display merchandise for sale in an appealing and effective manner, maximising sales opportunities.
• Describe how to deal with customers in a professional and helpful manner when selling goods, providing excellent customer service.
• Deal with customers in a professional and helpful manner when selling goods, providing excellent customer service.
• Describe how to process payments accurately and securely when selling goods, following organisational procedures.
• Process payments accurately and securely when selling goods, following organisational procedures.

What you'll be able to do

• Explain what is meant by dyslexia
• Describe how dyslexia is diagnosed
• Explain the effects of dyslexia on individuals
• Describe how individuals with dyslexia can be supported

What you'll be able to do

• Understand the short-term effects of exercise on the cardiovascular system.
• Understand the short-term effects of exercise on the respiratory system.
• Understand the short-term effects of exercise on the musculoskeletal system.
• Know the long-term effects of exercise on the cardiovascular system.
• Know the long-term effects of exercise on the respiratory system.
• Know the long-term effects of exercise on the musculoskeletal system.
• Understand the fundamentals of the aerobic energy system.
• Understand the fundamentals of the anaerobic energy systems.
• Know the impact of performance enhancing drugs on sports performance.
• Know the impact of recreational drugs on sports performance.

What you'll be able to do

• Know the names, uses, and maintenance requirements of hand tools and materials used in carrying out electrical installation tasks.
• Understand the important health, safety and welfare requirements associated with performing electrical installation operations, including risk assessments and safe isolation procedures.
• Apply safe working practices to electrical installations, ensuring compliance with relevant regulations and guidelines.

What you'll be able to do

• Understand the role of organisations and industries in relation to employment law and employee rights.
• Understand employers’ expectations regarding employee conduct, performance, and adherence to company policies.
• Understand employees’ rights and obligations under employment law, including rights to fair treatment and safe working conditions.

What you'll be able to do

• Identify the importance of equality and diversity.

What you'll be able to do

• Understand the term ‘equality’ and its implications
• Understand the term ‘diversity’ and its importance
• Know organisations that work on equality issues and their roles
• Understand the importance of equality and diversity in society and the workplace
• Understand equality and diversity legislation and its impact

What you'll be able to do

• Select appropriate equipment for establishing plants or seeds in soil
• Use equipment safely and effectively for establishing plants or seeds in soil
• Maintain equipment in good working order for establishing plants or seeds in soil
• Select suitable plants and/or seeds for establishment
• Transport plants and/or seeds carefully to avoid damage
• Establish plants and/or seeds correctly in soil to promote healthy growth
• Work safely at all times when establishing plants or seeds
• Minimise environmental damage during the establishment of plants or seeds
• Identify the requirements for establishing healthy plants, including soil conditions, watering, and sunlight
• Describe how to deal with damage to plants and pollution incidents
• Identify the types of equipment required for establishing plants and seeds
• Explain how to maintain equipment used for establishing plants and seeds
• Describe current health and safety legislation relevant to establishing plants and seeds
• Explain environmental good practice relevant to establishing plants and seeds

What you'll be able to do

• Know the names, uses, and maintenance requirements of hand tools and materials commonly used to perform carpentry and joinery tasks.
• Understand the important health, safety and welfare issues associated with carpentry and joinery tasks, including manual handling and the use of personal protective equipment.
• Apply safe working practices to mark out and form joints for a timber frame to a given specification, ensuring accuracy and structural integrity.

What you'll be able to do

• Identify the hand tools commonly used to perform plastering tasks.
• Identify the hand tools commonly used to perform dry-lining tasks.
• Identify the materials commonly used to perform plastering tasks.
• Identify the materials commonly used to perform dry-lining tasks.
• Understand the important health issues associated with plastering tasks.
• Understand the important health issues associated with dry-lining tasks.
• Understand the important safety issues associated with plastering tasks.
• Understand the important safety issues associated with dry-lining tasks.
• Understand the important welfare issues associated with plastering tasks.
• Understand the important welfare issues associated with dry-lining tasks.
• Apply safe working practices to undertake plastering tasks.
• Apply safe working practices to undertake dry-lining tasks.

What you'll be able to do

• Recognise a range of career opportunities available within the creative sector.
• Identify future career aims and opportunities within the creative sector.
• Understand the value and purpose of CVs and portfolios for career development within the creative sector.

What you'll be able to do

• Identify suitable job opportunities based on personal skills and interests.
• Identify suitable job opportunities based on qualifications and experience.
• Investigate job vacancies using a range of sources.
• Investigate the requirements of specific job vacancies.

What you'll be able to do

• Understand how individuals can take personal responsibility for food safety through adherence to hygiene standards and safe food handling practices.
• Understand the importance of keeping clean and hygienic, including personal hygiene practices and the prevention of cross-contamination.
• Understand the importance of keeping work areas clean and hygienic to minimise the risk of foodborne illnesses.
• Understand the importance of keeping food safe by following correct storage, preparation, and cooking procedures.

What you'll be able to do

• Communicate effectively with an audience through performance.
• Take direction from a director or other members of the production team.
• Use teamwork and collaboration skills in moving a performance project forward to completion.
• Understand how to structure performance work, including narrative and character development, to meet the needs and expectations of an audience.
• Use standard scripting conventions for stage or screen.

What you'll be able to do

• Understand the procedures for dealing with mail within an organisation
• Understand the importance of confidentiality when handling mail
• Deal with incoming mail efficiently and accurately
• Deal with outgoing mail efficiently and accurately

What you'll be able to do

• Understand the key health and safety rules and regulations relevant to performing arts activities
• Understand the specific health and safety considerations for different types of performing arts activities
• Assess the potential hazards and risks associated with a performing arts session
• Implement appropriate control measures to minimise risks in a performing arts session
• Take immediate action to address any safety concerns or incidents that may arise during a performing arts activity
• Report any accidents or near misses according to established procedures

What you'll be able to do

• Explain the importance of health and safety in the construction industry.
• Describe legislation relating to health and safety in a construction environment.
• Carry out risk assessments in a construction environment, identifying potential hazards and risks.
• Describe how control measures are used to reduce risk in a construction environment.

What you'll be able to do

• Know the relevant health and safety requirements applicable to a practical work environment.
• Know the relevant health and safety procedures applicable to a practical work environment.
• Know the relevant health and safety equipment used in a practical work environment.
• Manage risk in a practical work environment by identifying potential hazards.
• Manage risk in a practical work environment by following safe working practices to minimise risk.
• Follow safe working guidelines in a practical work environment to ensure personal safety.
• Follow safe working guidelines in a practical work environment to ensure the safety of others.

What you'll be able to do

• Understand the key elements of health and safety policy at work.
• Identify potential hazards in the workplace.
• Maintain a safe environment in the workplace.
• Understand an individual’s responsibility for health and safety at work.
• Understand the procedures for fire prevention and evacuation.
• Understand the purpose of risk assessment.

What you'll be able to do

• Explain the importance of a balanced diet to a healthy lifestyle
• Explain the importance of exercise to a healthy lifestyle
• Explain the importance of emotional and mental well-being
• Describe how to improve own lifestyle

What you'll be able to do

• Know about the range of reservation systems currently in operation within the hospitality industry
• Know about the different pricing methods that can be applied to accommodation
• Know about the monitoring systems used in reservations to ensure accuracy and efficiency
• Know the main implications of contract law as applied to hotel reservation transactions

What you'll be able to do

• Identify the range of establishments providing accommodation, including hotels, guesthouses and self-catering options
• Explain the importance of cleaning in maintaining hygiene and creating a positive guest experience
• Explain that different cleaning tasks require a range of specialist equipment and methods, and select appropriate tools and techniques
• Explain how the type of accommodation and its use will determine the appropriate floor covering
• Explain the reasons for the selection and control of linen in hospitality settings, including hygiene and cost considerations

What you'll be able to do

• Select and use a variety of information sources, including written, oral and electronic, to meet specific information needs.
• Access, search for, select and use Internet-based information effectively and evaluate its fitness for purpose, considering factors such as reliability and bias.
• Select and use appropriate IT tools to communicate and exchange information safely, responsibly and effectively, adhering to relevant organisational policies and legal requirements.

What you'll be able to do

• Prepare for cutting bricks and blocks by machine, including selecting appropriate tools and equipment, and ensuring a safe working environment.
• Carry out the cutting of bricks and blocks using a machine, adhering to safety guidelines and achieving accurate cuts.
• Tidy up the work area after cutting bricks and blocks, including disposing of waste materials and cleaning tools and equipment.

What you'll be able to do

• Know a range of softwood and hardwood types, recognising their characteristics and uses.
• Understand environmental concerns about timber sourcing and the importance of sustainable forestry practices.
• Know the properties of softwoods and hardwoods, including their strength, durability, and workability, and how to select timber to meet the requirements of a task.
• Select appropriate timber for a given task based on its properties and the specific requirements of the construction project.
• Know a range of manufactured boards, including plywood, MDF, and chipboard.
• Know the properties of manufactured boards, including their strength, stability, and moisture resistance, and how to select them to meet the requirements of a task.
• Select appropriate manufactured boards for a given task based on their properties and the specific requirements of the construction project.

What you'll be able to do

• Demonstrate assertive behaviour in various situations.

What you'll be able to do

• Apply correct grammar and punctuation in writing tasks.

What you'll be able to do

• Use punctuation correctly to aid understanding in written communication
• Use grammar correctly in written communication to ensure clarity and accuracy

What you'll be able to do

• Understand the fundamental nature of improvisation techniques
• Devise a performance piece through the application of improvisation techniques
• Understand the functions and requirements outlined in a given performance brief
• Contribute effectively to a group devised performance, demonstrating collaborative skills
• Review own contribution to a group devised performance piece, identifying areas for improvement

What you'll be able to do

• Understand the various factors affecting business operations at an international level, including economic, political, and cultural considerations.
• Understand the importance of exporting and importing for business growth and international trade.
• Understand the principles of international marketing, including market research, product adaptation, and promotional strategies.
• Understand the nature and role of the multinational company in the global economy.
• Understand the importance of European economic and political integration on business operations and trade within Europe.
• Understand the nature of distribution on an international scale, including logistics, transportation, and supply chain management.
• Understand current trends in international business, such as globalisation, technological advancements, and emerging markets.

What you'll be able to do

• Demonstrate readiness for an interview situation, including preparation and presentation
• Respond appropriately to a range of questions in an interview setting
• Review own performance in an interview, identifying strengths and areas for improvement

What you'll be able to do

• Understand the structure and key sectors of the Building and Construction industry, including its economic and social significance.
• Know about different types of career opportunities and training pathways available in the Building and Construction industry, including apprenticeships, vocational qualifications, and higher education.
• Demonstrate and review an appropriate practical skill relevant to the Building and Construction industry, reflecting on performance and identifying areas for improvement.

What you'll be able to do

• Understand the key aspects of the business and administration sector
• Know about the different types of career opportunities available within the business and administration sector
• Know about the different types of training available within the business and administration sector
• Demonstrate an appropriate skill relevant to the business and administration sector
• Review own skills in the business and administration sector

What you'll be able to do

• Understand the structure and different sectors within the catering industry
• Know about the various career opportunities available within the catering sector
• Know about the different types of training available to support a career in the catering sector
• Review and evaluate an appropriate skill required for working in the catering sector

What you'll be able to do

• Understand the child care sector and its various components.
• Know about different types of career opportunities available in child care.
• Know about different types of training available in child care.
• Demonstrate an appropriate skill in child care.
• Review an appropriate skill in child care.

What you'll be able to do

• Understand the structure and scope of the hairdressing and beauty sector in the UK.
• Know about different types of career opportunities and training pathways available in the hairdressing and beauty sector, including apprenticeships and further education.
• Demonstrate an appropriate skill in the hairdressing and beauty sector, and review the effectiveness of its application.

What you'll be able to do

• Describe the structure and organisation of the health and social care sector in the UK.
• Explain the roles and responsibilities of different professionals within the health and social care sector.
• Identify various career opportunities available within the health and social care sector.
• Outline the different types of training and qualifications required for specific roles in health and social care.
• Demonstrate a relevant skill used in health and social care, such as communication, empathy, or teamwork.
• Review and evaluate the application of the demonstrated skill, identifying areas for improvement.

What you'll be able to do

• Understand the hospitality sector, including its various sub-sectors, key characteristics, and economic significance.
• Know about different types of career opportunities and training available in the hospitality sector, including entry-level positions, management roles, and apprenticeship programmes.
• Review an appropriate skill required in the hospitality sector, evaluating its importance, application, and potential for development.

What you'll be able to do

• Understand the range of Land-Based Industries and their contribution to the economy.
• Know about different types of career opportunities available within Land-Based Industries.
• Know about different types of training available to support career progression in Land-Based Industries.
• Demonstrate an appropriate skill relevant to Land-Based Industries.
• Review own performance of a skill relevant to Land-Based Industries, identifying areas for improvement.

What you'll be able to do

• Understand the structure and function of the retail sector
• Know about different types of career opportunities available in the retail sector
• Know about different types of training available in the retail sector
• Demonstrate an appropriate skill in the retail sector, such as customer service or stock management
• Review own performance of a skill in the retail sector and identify areas for improvement

What you'll be able to do

• Identify self-employment opportunities.
• Produce a simple business plan.
• Understand the legal and practical aspects of being self employed.

What you'll be able to do

• Understand the structure and scope of the sport and leisure sector, including different types of organisations and activities.
• Know about different types of career opportunities and training available in the sport and leisure sector, including entry requirements and progression routes.
• Demonstrate an appropriate skill in the sport and leisure sector, and review own performance to identify areas for improvement.

What you'll be able to do

• Understand the structure and key sectors of the travel and tourism industry, including its economic and social significance.
• Know about different types of career opportunities and training pathways available in the travel and tourism industry, including apprenticeships, vocational qualifications, and higher education.
• Demonstrate and review an appropriate practical skill relevant to the travel and tourism industry, reflecting on performance and identifying areas for improvement.

What you'll be able to do

• Explain the implications of duty of care in health, social care or children’s and young people’s settings, including legal and ethical responsibilities.
• Identify the support available for addressing dilemmas that may arise about duty of care, including policies, procedures, and professional guidance.
• Describe how to respond to complaints in a health, social care or children’s and young people’s setting, including procedures for recording, investigating, and resolving complaints.

What you'll be able to do

• Understand the scope and diversity of the creative industries, including different sectors and roles.
• Know about different types of career opportunities available in the creative industries, including entry requirements and progression routes.
• Know about different types of training available in the creative industries, including formal qualifications and apprenticeships.
• Demonstrate an appropriate skill relevant to the creative industries, such as communication, problem-solving, or technical ability.
• Review own skills in the creative industries, identifying strengths and areas for development.

What you'll be able to do

• Understand the scope and nature of the information and communication technology sector
• Know about different types of career opportunities and training available in the information and communication technology sector, including entry requirements and progression routes
• Demonstrate an appropriate skill in the information and communication technology sector, and review own performance

What you'll be able to do

• Understand the areas in which individuals with an autistic spectrum condition may have difficulties, such as social interaction, communication, and sensory processing.
• Understand the concept of autism as a spectrum, and the implications for variation in the capacities and needs of individuals, recognising the diverse range of abilities and challenges.
• Understand the behaviours exhibited by some individuals with an autistic spectrum condition, including repetitive behaviours, specific interests, and difficulties with change.
• Understand how to contribute to the person-centred support of an individual who has an autistic spectrum condition, focusing on individual needs and preferences.
• Understand how to communicate effectively with individuals on the autistic spectrum, using appropriate language, visual aids, and communication strategies.

What you'll be able to do

• Research a career option in relation to personal skills, interests and values
• Assess a career option in relation to required qualifications, training and experience
• Analyse the impact of topical issues on specific work sectors
• Describe issues relating to standards or regulations in a chosen career sector

What you'll be able to do

• Describe the sequence of development of language and communication in children, from infancy to early childhood
• Explain the needs of young children in relation to the development of language and communication skills, considering individual differences
• Describe the role of childcare workers and other professionals in promoting language skills in young children
• Identify reasons for language delay and communication difficulties in children, and explain how to access support
• Explain the links between language and communication skills and the development of reading and writing

What you'll be able to do

• Understand the key differences between a leaflet and a poster in terms of purpose, design, and target audience.
• Understand the type of information required to create an effective leaflet and poster for a specific purpose.
• Understand the principles of effective presentation of information in a leaflet and a poster, including layout, typography, and visual elements.
• Select an appropriate leaflet or poster design for own use, based on the intended message and target audience.
• Understand the skills and resources needed for the production of leaflets and posters, including design software and printing options.
• Understand how to distribute leaflets and posters effectively within own community to reach the intended audience.

What you'll be able to do

• Evaluate skills acquired through volunteering.

What you'll be able to do

• Install lighting circuits according to given specifications.
• Install power circuits according to given specifications.
• Describe how to install security lighting systems.
• Identify the components of a heating control system.
• Interpret basic circuit diagrams for heating control systems.
• Terminate aerial plugs and sockets correctly.
• Terminate telephone extension plugs and sockets correctly.
• Carry out continuity tests to determine if a material is an insulator.
• Carry out continuity tests to determine if a material is a conductor.

What you'll be able to do

• Understand the procedures for the maintenance of stationery and supplies, including stock control, storage and security.
• Demonstrate the ability to maintain stocks of stationery and supplies, ensuring adequate levels are available and that stock is rotated effectively.
• Demonstrate the ability to issue stock of stationery and supplies accurately and efficiently, following organisational procedures and maintaining appropriate records.

What you'll be able to do

• Know why it is important to maintain moisture levels for crops and plants, including the impact on growth, yield, and overall health.
• Know the types of equipment required for maintaining moisture levels and how to maintain them in working order, including irrigation systems, sprinklers, and watering cans.
• Know the current health and safety legislation and environmental good practice relevant to maintaining moisture levels for crops and plants, including regulations on water usage, pesticide application, and waste disposal.
• Select, use and maintain equipment safely and effectively for maintaining moisture levels for crops and plants.
• Maintain moisture levels for crops and plants according to specific requirements, considering factors such as plant type, soil conditions, and weather patterns.
• Work safely and minimise environmental damage when maintaining moisture levels for crops and plants, following established procedures and best practices.

What you'll be able to do

• Participate in warm up activities to prepare the body for dance.
• Participate in cool down activities to aid recovery after dance.
• Participate in trust building exercises to develop teamwork and communication skills.
• Create movement phrases using a variety of dance techniques and styles.
• Combine movement phrases to create a short dance sequence.
• Dance with a partner or small group, demonstrating coordination and spatial awareness.

What you'll be able to do

• Plan own work activities to meet agreed objectives.
• Understand the importance of being accountable to others for completing work tasks.
• Describe behaviours that support effective working relationships with colleagues.
• Behave in a professional manner that supports effective working within a business environment.

What you'll be able to do

• Understand the principles of marketing and its importance to organisations.
• Understand product development and the role of market research in the marketing process.
• Understand the role of the marketing mix and its components.
• Manage marketing strategies to achieve organisational objectives.

What you'll be able to do

• Understand the role of marketing research in organisations, including its purpose and importance
• Use marketing research methodologies to gather relevant data
• Use methods of primary research, such as surveys, interviews, and focus groups
• Use techniques for analysing marketing research information to identify trends and insights
• Present marketing research information clearly and effectively, using appropriate formats

What you'll be able to do

• Understand how to meet and welcome visitors in a professional and courteous manner, including appropriate greetings and introductions.
• Meet and welcome visitors, demonstrating effective communication and customer service skills.

What you'll be able to do

• Know how different types of meeting are recorded, including formal and informal meetings.
• Understand the importance of preparation and planning in order to help prepare good minutes, including understanding the meeting agenda and objectives.
• Understand different techniques for note-taking during a meeting.
• Understand different techniques for paraphrasing information during a meeting.
• Understand different techniques for summarising information during a meeting.
• Summarise the content of a meeting, identifying key decisions and actions.
• Understand the characteristics of good minutes in terms of content, including accuracy and completeness.
• Understand the characteristics of good minutes in terms of style, including clarity and conciseness.
• Understand the importance of recording the content of a meeting accurately in the minutes.
• Prepare minutes that accurately reflect the content of a meeting.

What you'll be able to do

• Understand the fundamental nature of improvisation techniques
• Devise a performance piece through the application of improvisation techniques
• Understand the functions and requirements outlined in a given performance brief
• Contribute effectively to a group devised performance, demonstrating collaborative skills
• Understand the value and importance of evaluating performance, both individually and as a group

What you'll be able to do

• Understand the historical development of music journalism as a profession and its impact on the music industry.
• Use appropriate language, terminology, and tone when writing about music and music-related topics.
• Critically review a music album, considering its musicality, production, and cultural impact.
• Structure a music article effectively, using appropriate headings, subheadings, and paragraphs.
• Effectively cut and paste articles on music, ensuring proper attribution and avoiding plagiarism.
• Research a music news story, gathering information from reliable sources and verifying its accuracy.
• Write a music news story that is informative, engaging, and adheres to journalistic standards.
• Understand copyright and libel law as they relate to music journalism, ensuring responsible and ethical reporting.

What you'll be able to do

• Explain how music can create mood and atmosphere in a performance
• Demonstrate music making skills through performance
• Use rhythm and tempo effectively in music performance
• Select appropriate music for use in a performance

What you'll be able to do

• Understand the fundamental nature of music ensemble work and its collaborative aspects.
• Work co-operatively with other musicians within a music ensemble.
• Demonstrate the ability to create and adhere to a successful rehearsal schedule for a music ensemble.
• Perform confidently for an audience as a contributing member of a music ensemble.
• Review and critically evaluate the work of your own music ensemble, identifying areas for improvement.

What you'll be able to do

• Prepare the work area and equipment for nail art treatments, ensuring all items are clean, sterilised and ready for use
• Consult with clients to determine their nail art preferences, assess their nail condition, and provide suitable recommendations
• Identify contra-indications that may restrict or prevent nail art treatments, and take appropriate action to protect the client's health and safety
• Carry out nail art treatments safely and hygienically, following industry best practices and adhering to health and safety regulations
• Understand the importance of completing accurate and detailed records in relation to nail art treatments, including client information, treatment details, and any adverse reactions

What you'll be able to do

• Carry out maintenance routines on a narrow boat
• Carry out navigation practices on a narrow boat and canal
• Understand the historical context of the canal
• Make observations of the physical environment surrounding a canal
• Understand health and safety issues on a narrow boat
• Follow health and safety procedures on a narrow boat

What you'll be able to do

• Know the difference between negotiation and debate, including their respective goals and approaches.
• Know about different tactics people use to stall or halt the decision-making process during negotiations, and how to counter them.
• Know about constructive and destructive behaviour in times of conflict, and how to promote positive communication.
• Use strategies for negotiation, including active listening, compromise, and finding common ground.
• Know about the differing roles in negotiation situations, such as negotiator, mediator, and observer.
• Know about the application of the stages of successful negotiation, including preparation, discussion, bargaining, and agreement.

What you'll be able to do

• Understand the importance of adequate nutrition for maintaining health and well-being.
• Know about the essential components of a healthy diet, including macronutrients, micronutrients, and hydration.
• Give practical and appropriate recommendations for healthy eating both in and away from the home environment.
• Know about effective and sustainable methods of weight loss, considering individual needs and circumstances.
• Plan a comprehensive weight management programme for a selected individual, incorporating dietary and lifestyle modifications.

What you'll be able to do

• Research and select appropriate stories for oral storytelling performances
• Use effective techniques for memorising stories in preparation for oral storytelling
• Develop a personal style of storytelling through rehearsal, practice and reflection on performance
• Perform oral storytelling for a specified audience, engaging them effectively
• Review and evaluate own storytelling performance, identifying areas for improvement

What you'll be able to do

• Understand the processes involved in the organisation of business travel or accommodation for others, including relevant policies and procedures
• Research business travel or accommodation options for others, considering their specific needs and preferences
• Make business travel or accommodation arrangements for others, ensuring accuracy and efficiency

What you'll be able to do

• Understand the different methods by which employees can be paid, including advantages and disadvantages
• Understand the main items included on payslips and their meaning
• Understand the importance of keeping accurate records of earnings for tax and other purposes

What you'll be able to do

• Understand the specific health and safety measures required for physical theatre activities, including warm-up exercises and safe lifting techniques
• Engage safely in physical theatre exercises and activities, following instructions and using appropriate techniques
• Demonstrate a range of movements commonly used in physical theatre, with control and awareness of body positioning
• Choreograph simple physical performance sequences, incorporating movement, gesture, and spatial awareness
• Receive constructive feedback on performance from peers and instructors, and respond appropriately
• Provide constructive feedback to others on their physical theatre performance
• Reflect on own performance in physical theatre, identifying strengths and areas for improvement

What you'll be able to do

• Consciously employ disciplines and techniques central to effective performance realisation
• Review own performance realisation, identifying areas of strength and areas for improvement
• Review a production, analysing the effectiveness of different performance elements

What you'll be able to do

• Create a personal development plan based on self-assessment.

What you'll be able to do

• Understand personal strengths and weaknesses relevant to life, work and training, in order to identify areas for development.
• Understand personal skills relevant to life, work and training, including communication and problem-solving skills.
• Know own current life situation and relationships, including personal circumstances and support networks.
• Make positive decisions by considering the potential consequences of different choices.
• Make positive decisions by seeking advice and support from others.
• Produce an action plan to support the achievement of personal goals, including setting realistic targets.
• Produce an action plan to support the achievement of personal goals, including identifying resources and support needed.

What you'll be able to do

• Assess own physical fitness levels using recognised methods and techniques
• Understand own fitness level and its relationship to performance in a chosen sporting activity
• Use a range of modes of exercise, including cardiovascular, strength, and flexibility training, to improve fitness levels
• Design a personal training programme that is tailored to individual needs and goals

What you'll be able to do

• Describe conventions for personal presentation in the workplace.
• Explain the importance of personal presentation in different workplace settings.
• Demonstrate appropriate personal presentation for the workplace.
• Maintain appropriate personal presentation throughout the working day.
• Explain how personal presentation in the workplace contributes to a positive image.
• Describe the impact of personal presentation on customer perception and organisational reputation.

What you'll be able to do

• Confirm the set requirements for a production, ensuring all specifications are clearly understood.
• Know the constraints of a set building project, including budgetary, time, and resource limitations.
• Know the roles and responsibilities of creative and production team members, understanding their individual contributions to the project.
• Know the lines of communication within and between creative and production teams, ensuring effective information flow.
• Meet health and safety requirements when planning and building a production set, adhering to all relevant regulations and guidelines.
• Plan and build a set according to the agreed design and specifications.
• Review the set planning and building process, identifying areas for improvement in future projects.

What you'll be able to do

• Understand the meaning of the term ‘propagation’ in horticulture.
• Understand the use of seed in plant propagation.
• Sow and harvest seeds correctly.
• Propagate plants by taking and using cuttings and by division.
• Know how layering and grafting may be used to propagate plants.
• Layer and graft plants using appropriate techniques.

What you'll be able to do

• Know the characteristics and uses of a range of plants, including their growth habits, environmental requirements, and aesthetic qualities
• Select appropriate plants for specific uses and locations, considering factors such as soil type, climate, and intended purpose
• Understand the establishment and maintenance needs of plants, including watering, fertilising, pruning, and pest control
• Minimise problems associated with the use of specific plant groups, such as allergies, toxicity, or invasive potential

What you'll be able to do

• Understand the terminology used in naming plants, including genus, species, and cultivar.
• Understand how the different parts of plants, such as leaves, flowers, and stems, can aid in identification.
• Identify and name plants accurately using botanical names, following established identification keys and resources.
• Work safely when handling plants and minimise environmental damage by following appropriate practices for collection and disposal.

What you'll be able to do

• Understand the uses of various tools and equipment used in plastering and how to care for them properly.
• Understand the properties and applications of different materials used in plastering.
• Mix plaster to the correct consistency for different applications.
• Understand the characteristics of different surfaces that receive plaster and how they affect adhesion.
• Understand how to prepare surfaces for plastering, including cleaning, priming, and applying bonding agents.
• Prepare surfaces for plastering, ensuring they are clean, primed, and ready to receive plaster.
• Understand floating techniques used in plastering to achieve a smooth and level finish.
• Use floating techniques to achieve a smooth and level finish on plastered surfaces.
• Review own plastering work, identifying areas of strength and areas for improvement.

What you'll be able to do

• Understand the importance of creativity and imagination in the development of a child.
• Understand the role and importance of games with rules in the development of the child.
• Organise a cooking activity for children.
• Understand the role of creative activities in enhancing children’s learning and development.
• Plan a creative activity for a child.
• Understand the importance of books and stories in relation to children’s learning and development.
• Understand the importance of talking and listening activities in relation to children’s learning and development.

What you'll be able to do

• Know hand tools and portable power tools used to perform plumbing, heating and ventilating tasks, understanding their correct and safe application.
• Understand the health, safety and welfare requirements associated with plumbing, heating and ventilating tasks, adhering to relevant regulations and guidelines.
• Apply safe working practices to form pipe joints and install pipework systems, minimising risks and ensuring quality workmanship.

What you'll be able to do

• Provide an appropriate diet for a range of animals.
• Provide suitable accommodation for animals.
• Carry out routine health checks on animals.

What you'll be able to do

• Handle a range of animals safely and humanely, in line with current legislation and codes of practice, ensuring the welfare of both the animal and the handler.
• Handle reptiles safely and humanely, in line with legislation and codes of practice, demonstrating an understanding of their specific needs and behaviours.
• Restrain animals in a manner that is appropriate for the species and situation, and in line with current legislation and codes of practice, minimising stress and risk of injury.

What you'll be able to do

• Prepare service areas and equipment for food and drink service.
• Prepare customer areas for food and drink service.
• Clear food and drink service areas after service.
• Clean and store glassware.

What you'll be able to do

• Identify work opportunities.
• Identify training opportunities.
• Understand the requirements for a work opportunity.
• Understand the requirements for a training opportunity.
• Complete an application for work.
• Complete an application for training.
• Attend an interview.
• Plan own career path.

What you'll be able to do

• Prepare feed for animals according to their specific needs.
• Work safely when preparing feed, adhering to health and safety guidelines.
• Minimise environmental damage during feed preparation activities.
• Select appropriate equipment for feed preparation tasks.
• Use equipment correctly and safely for feed preparation.
• Maintain equipment in good working order.
• Describe the processes involved in preparing feed for animals.
• Explain relevant health and safety legislation related to feed preparation.
• Describe environmental good practice in relation to feed preparation.

What you'll be able to do

• Select appropriate equipment and tools for preparing sites for planting crops
• Use equipment and tools safely and effectively when preparing sites for planting crops
• Maintain equipment and tools in good working order for preparing sites for planting crops
• Prepare sites for cultivation and planting according to specified requirements
• Carry out site cultivations using appropriate techniques
• Work safely at all times when preparing and cultivating sites
• Minimise environmental damage during site preparation and cultivation activities
• Know the different types of equipment required for site preparation and cultivation
• Maintain equipment used for site preparation and cultivation
• Know the different methods for preparing sites ready for cultivation and planting
• Understand how to cultivate sites effectively, considering soil type and crop requirements
• Know the current health and safety legislation relevant to site preparation and cultivation
• Know the principles of environmental good practice in site preparation and cultivation

What you'll be able to do

• Understand how to create text from notes, interpreting and structuring information effectively.
• Produce text using touch typing, demonstrating speed and accuracy.

What you'll be able to do

• Understand the processes involved in preparing text from recorded audio instruction.
• Understand the key considerations when preparing text from recorded audio instruction.
• Accurately prepare text from recorded audio instruction, following given guidelines.

What you'll be able to do

• Understand how to use shorthand to create text.
• Use shorthand to prepare text.

What you'll be able to do

• Cook basic fish dishes using different cooking methods
• Finish basic fish dishes with appropriate sauces and garnishes

What you'll be able to do

• Cook basic pasta dishes using a range of cooking methods.
• Finish basic pasta dishes using appropriate sauces and garnishes.

What you'll be able to do

• Cook a range of rice, pulse and grain dishes using different methods.
• Finish a range of rice, pulse and grain dishes to a satisfactory standard.

What you'll be able to do

• Understand how to cook vegetable dishes using a range of methods
• Understand how to finish vegetable dishes to a satisfactory standard

What you'll be able to do

• Identify a range of potential career or work options, considering personal interests, skills, and qualifications.
• Complete applications for work or training programmes accurately and effectively, presenting relevant information in a clear and concise manner.
• Present oneself confidently and professionally at an interview, demonstrating appropriate communication skills and a positive attitude.
• Plan for future work or training opportunities, setting realistic goals and identifying necessary steps to achieve them.

What you'll be able to do

• Input and combine text and other information within presentation slides.
• Use presentation software tools to structure, edit and format slide sequences.
• Prepare slideshows for presentation.

What you'll be able to do

• Input and combine text and other information, such as images and charts, within presentation slides.
• Store and retrieve presentation files using appropriate file management techniques.
• Use presentation software tools to structure, edit and format slides to enhance visual appeal and clarity.
• Prepare slides for presentation, ensuring they are clear, concise, and visually engaging.

What you'll be able to do

• Understand veterinary terminology related to animal health
• Know the routine health checks required for a range of domestic animals
• Know common health problems that affect domestic mammals
• Know common health problems in reptiles kept as domestic pets
• Know what is required to monitor animals' health and wellbeing

What you'll be able to do

• Understand the importance to the organisation of providing excellent customer service in the hospitality, leisure, travel and tourism industries, and the impact on business success.
• Understand the role of the individual in delivering customer service in the hospitality, leisure, travel and tourism industries, and how personal behaviour affects customer satisfaction.
• Understand the importance of identifying and meeting customers’ needs and expectations in the hospitality, leisure, travel and tourism industries, and how to exceed them.

What you'll be able to do

• Understand how to clean an animal care environment effectively, including the appropriate use of cleaning agents and equipment.
• Understand the importance of disinfection in the control of infection and infectious diseases in animal care environments, and the correct application of disinfectants.
• Know how sterilisation is used in an animal care environment to eliminate all microorganisms, and the methods employed.
• Understand how to dispose of waste safely in animal care environments, adhering to relevant regulations and guidelines.
• Understand how to clean different areas of the animal care environment, considering the specific needs and risks associated with each area.

What you'll be able to do

• Prepare service areas and equipment for table service, ensuring cleanliness and functionality.
• Prepare customer and dining areas for table service, creating a welcoming and appropriate atmosphere.
• Clear dining and service areas efficiently and hygienically after table service, adhering to relevant procedures.

What you'll be able to do

• Understand how to cook basic fish dishes using a range of methods
• Understand how to finish basic fish dishes to a satisfactory standard

What you'll be able to do

• Understand the processes involved in cooking a range of basic pasta dishes
• Understand the techniques required to finish basic pasta dishes to a professional standard

What you'll be able to do

• Understand the methods used to cook a range of rice dishes
• Understand the methods used to cook a range of pulse dishes
• Understand the methods used to cook a range of grain dishes
• Understand how to finish rice dishes to a satisfactory standard
• Understand how to finish pulse dishes to a satisfactory standard
• Understand how to finish grain dishes to a satisfactory standard

What you'll be able to do

• Understand the methods used to cook a range of basic vegetable dishes.
• Understand the methods used to finish a range of basic vegetable dishes.

What you'll be able to do

• Describe common customer service problems that may arise in different contexts.
• Explain the importance of effectively resolving customer service problems.
• Outline methods for resolving customer service problems, including communication techniques and problem-solving strategies.

What you'll be able to do

• Set up a kitchen for service, including equipment and hygiene standards
• Close a kitchen after service, including cleaning and storage procedures

What you'll be able to do

• Understand why effective communication is important in adult social care settings
• Understand how to meet the diverse communication and language needs, wishes and preferences of an individual receiving care
• Understand how to identify and reduce barriers to effective communication in adult social care settings
• Understand the principles of confidentiality and data protection in adult social care settings

What you'll be able to do

• Understand the importance of diversity, equality and inclusion in adult social care settings.
• Work in an inclusive way that promotes diversity, equality and inclusion.
• Access information, advice and support about diversity, equality, inclusion and discrimination in adult social care settings.

What you'll be able to do

• Understand the importance of food safety measures when providing food and drink for individuals to prevent illness.
• Maintain hygiene when handling food and drink, including handwashing and wearing appropriate protective clothing.
• Meet safety requirements when preparing and serving food and drink for individuals, including temperature control and allergen awareness.
• Know the safety requirements when clearing away food and drink, including waste disposal and cleaning procedures.
• Store food and drink safely to prevent spoilage and contamination.
• Access additional advice or support about food safety from relevant organisations and resources.

What you'll be able to do

• Understand the requirements for good practice in adult social care roles, including ethical considerations, professional boundaries and duty of care.
• Understand how different learning activities, such as training courses, mentoring and reflective practice, can develop knowledge, skills and understanding in the context of adult social care.
• Know how a personal development plan can contribute to own learning and development by identifying learning needs, setting goals and tracking progress.

What you'll be able to do

• Recognise signs of abuse.
• Respond to suspected or alleged abuse.
• Understand the national and local context of safeguarding and protection from abuse.
• Understand ways to reduce the likelihood of abuse.
• Recognise and report unsafe practices.

What you'll be able to do

• Understand factors that might influence problem solving in different contexts
• Use evidence to assist problem solving in a structured way
• Apply problem solving processes to address specific challenges

What you'll be able to do

• Describe the processes involved in preparing different types of business documents.
• Prepare business documents accurately and according to organisational guidelines.
• Prepare business documents in a suitable format for their intended purpose.
• Distribute business documents to the correct recipients using appropriate methods.

What you'll be able to do

• Understand how to take accurate and comprehensive notes of meetings, capturing key decisions, actions, and discussions.
• Take notes of meetings efficiently and effectively, using appropriate shorthand or note-taking techniques.
• Produce clear, concise, and accurate minutes of meetings, following a standard format and including all relevant information.

What you'll be able to do

• Understand the benefits of promoting products and services to clients in a salon, including increased sales, customer loyalty, and enhanced reputation
• Effectively promote products and services to clients, using appropriate communication techniques and highlighting key features and benefits
• Promote products and services to clients in a salon, tailoring recommendations to their individual needs and preferences, and providing excellent customer service

What you'll be able to do

• Understand why a performing arts event needs promotion.
• Plan the promotion of a specific performance or event.
• Promote a specific performance or event.
• Review the promotion of a specific performance or event.

What you'll be able to do

• Provide information and advice to customers in a clear, accurate and professional manner.
• Assist customers when dealing with complaints, following salon procedures.
• Provide information and advice to customers regarding salon services and products.
• Understand the importance of assisting customers with complaints to maintain customer satisfaction and loyalty.

What you'll be able to do

• Understand the processes involved in the administration of meetings.
• Make administrative preparations for meetings, ensuring all necessary resources are available.
• Support the administration of meetings, providing assistance to attendees and organisers.

What you'll be able to do

• Know how nutrient requirements vary according to plant or crop type and growth stage
• Know different methods of nutrient application, including their advantages and disadvantages
• Know the types of equipment required for providing nutrients to plants or crops
• Maintain equipment used for providing nutrients to plants or crops in safe working order
• Know the current health and safety legislation relevant to providing nutrients to plants or crops
• Know environmental good practice related to providing nutrients to plants or crops
• Provide nutrients to plants or crops according to their specific requirements
• Work safely when providing nutrients to plants or crops
• Minimise environmental damage when providing nutrients to plants or crops
• Select appropriate equipment for providing nutrients to plants or crops
• Use equipment safely and effectively for providing nutrients to plants or crops
• Maintain equipment used for providing nutrients to plants or crops

What you'll be able to do

• Know about the key principles when offering personal care, including dignity, respect, and privacy.
• Know about providing support with personal care, including washing, dressing, and toileting.
• Know about supporting an individual to care for their personal appearance, including hair care, oral hygiene, and skincare.
• Know about the issues associated with personal care and infection control, including hand hygiene and the use of personal protective equipment (PPE).

What you'll be able to do

• Know the organisational structure of animal care environments.
• Understand the importance of health and safety in the workplace within animal care environments.
• Know about the services provided in animal care environments.
• Understand the administrative duties carried out in animal care environments.
• Know about the professional requirements in animal care environments.
• Understand how to deal with clients in animal care environments.
• Understand the organisation of the reception area in animal care environments.
• Understand the organisation of the waiting room in animal care environments.

What you'll be able to do

• Understand the important role and function of the front office within an organisation and its impact on customer satisfaction.
• Know the different types of guest that come into an organisation and their specific requirements and expectations.
• Effectively deal with a guest on their arrival, ensuring a positive first impression.
• Understand how to allocate rooms to guests and how to deal with situations of ‘overbooking’ in a professional manner.
• Compile a guest’s account accurately, including all charges and payments.
• Understand the procedures for secure cash handling, minimising the risk of errors and losses.

What you'll be able to do

• Understand the definitions of bullying and victim, including different forms of bullying behaviour.
• Recognise the potential effects of bullying on individuals, including emotional, psychological, and physical effects.
• Recognise a range of strategies for dealing with bullying, including reporting procedures and support mechanisms.
• Know where to access help and support in relation to bullying and its effects, including internal and external resources.

What you'll be able to do

• Understand how recognising and respecting individual differences and diversity contributes to a positive environment in the workplace, promoting inclusivity and reducing conflict.
• Understand key responsibilities in relation to promoting equality in the workplace, including legal requirements and organisational policies.
• Understand the importance of challenging discrimination at work, taking appropriate action to address discriminatory behaviour and promote a fair and equitable environment.

What you'll be able to do

• Understand the importance of motivation in the workplace, including its impact on productivity and job satisfaction
• Understand the importance of punctuality and reliability in the workplace, including the consequences of lateness and absenteeism
• Understand the importance of time management in the workplace, including techniques for prioritising tasks and meeting deadlines

What you'll be able to do

• Understand the need for organisational policies to comply with current employment legislation, including equality, diversity, and health and safety
• Understand the purpose of and need for a contract of employment, including its terms and conditions and legal implications

What you'll be able to do

• Demonstrate risk assessment strategies in workplace contexts.

What you'll be able to do

• Identify hand tools and materials used to perform roofing tasks.
• Describe the purpose of hand tools and materials used to perform roofing tasks.
• Explain the health, safety and welfare requirements associated with roofing tasks.
• Apply safe working practices to fix plain roof tiles to a sloping roof surface.

What you'll be able to do

• Know what is meant by the term ‘safeguarding’
• Recognise the signs of abuse and neglect of adults
• Know the current legislation in relation to safeguarding adults
• Know the policies and procedures in own workplace in relation to safeguarding adults
• Understand the role of professional organisations that deal with safeguarding adults in the local area