How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer NCFE has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and NCFE awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NCFE.
Health, Public Services and Care, Health and Social Care
These are the units NCFE registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NCFE. It does the teaching and the mapping. NCFE sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Assess the individual Real unit · NCFE
What you'll be able to do
- Understand the assessment process
- Lead and contribute to individual assessments
- Manage the outcomes of assessment
- Promote others’ understanding of the role of assessment
- Review and evaluate the assessment
Champion equality, diversity, inclusion and person-centred practice Real unit · NCFE
What you'll be able to do
- Understand diversity, equality, inclusion and person-centred practice in own area of responsibility
- Champion diversity, equality, inclusion and person- centred practice in own area of responsibility
- Lead person- centred practice
- Understand how to develop systems and processes that promote diversity, equality and inclusion
- Manage the risks presented when balancing individual rights and professional duty of care
Develop professional supervision practice Real unit · NCFE
What you'll be able to do
- Understand the purpose of professional supervision
- Understand how the principles of professional supervision can be used to inform performance management
- Undertake the preparation for professional supervision with supervisees
- Provide professional supervision
- Manage conflict situations during professional supervision
- Understand how to evaluate own practice when conducting professional supervision
Lead, manage and implement health and safety and risk management policies, procedures and practices Real unit · NCFE
What you'll be able to do
- Understand the current legislative framework and organisational health, safety and risk management policies, procedures and practices
- Implement and monitor compliance with health, safety and risk management requirements
- Lead the implementation of policies, procedures and practices to manage risk to individuals and others
- Promote a culture where needs and risks are balanced with health and safety practice
- Improve health, safety and risk management policies, procedures and practices
Manage communication systems and processes Real unit · NCFE
What you'll be able to do
- Understand the importance of communication in managing a health and social care service
- Understand the importance of information management in a health and social care service
- Use communication in managing a health and social care service
- Use information management systems that meet legal requirements and agreed ways of working
- Improve communication systems and/or practices that support safe service provision
Manage health and social care to ensure positive outcomes for individuals Real unit · NCFE
What you'll be able to do
- Understand the theory and principles that underpin outcome-based practice
- Lead practice that promotes social, emotional, cultural, spiritual and intellectual wellbeing
- Lead practice that promotes individuals’ health
- Lead inclusive provision that gives individuals choice and control over the outcomes they want to achieve
- Manage working partnerships with carers, families and significant others to achieve positive outcomes
Manage quality assurance and quality improvement Real unit · NCFE
What you'll be able to do
- Understand the context of quality assurance and quality improvement
- Lead the implementation of a quality assurance process
- Deliver a quality improvement plan
Promote professional development Real unit · NCFE
What you'll be able to do
- Understand the principles of professional development
- Prioritise goals and targets for own professional development
- Prepare a professional development plan
- Improve own practice through reflective practice
Safeguarding and protection Real unit · NCFE
What you'll be able to do
- Understand the legislation, regulations and policies that underpin the protection of adults at risk
- Understand the policies, procedures and practices in adult social care for safe working with children and young people
- Understand the use of restrictive practices within social care
- Lead service provision for safeguarding
- Monitor and evaluate the systems, processes and practice that safeguards adults at risk
Work in partnership Real unit · NCFE
What you'll be able to do
- Understand partnership working and co- production
- Establish and maintain working relationships with colleagues
- Establish and maintain working relationships with other professionals
- Work in partnership with others
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Lead and manage effective communication that promotes positive outcomes for people within care services
- Standard
Work in partnership with others to develop and agree priorities and targets for improving health and wellbeing
- Standard
Work in partnership with others to promote health and wellbeing and reduce risks within settings
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
Where this can lead
Lead Risk Control Manager
This role can lead to director-level positions in risk and compliance, or into operational excellence roles focused on efficiency and quality.
See the whole journeyThe credits, and who awards them
Level 5 credits are regulated, and they are awarded by NCFE rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Assess the individualChampion equality, diversity, inclusion and person-centred practiceDevelop professional supervision practiceLead, manage and implement health and safety and risk management policies, procedures and practicesManage communication systems and processesManage health and social care to ensure positive outcomes for individualsManage quality assurance and quality improvementPromote professional development
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Safeguarding and protection” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Bring your own plan Create
For “Lead, manage and implement health and safety and risk management policies, procedures and practices” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Map a live decision Analyse
“Champion equality, diversity, inclusion and person-centred practice” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Develop professional supervision practice” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Lead and manage effective communication that promotes positive outcomes for people within care services
- Work in partnership with others to develop and agree priorities and targets for improving health and wellbeing
- Work in partnership with others to promote health and wellbeing and reduce risks within settings
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Assess the individual, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will develop knowledge of the assessment process, including leading and contributing to assessments, managing outcomes, and promoting understanding of assessment roles. They will also learn to review and evaluate assessments to ensure effectiveness and partnership working.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for NCFE CACHE Level 5 Diploma in Leadership for Health and Social Care Services (Northern Ireland)
10 units in this credential, in the order it lists them, awarded by NCFE.
- Assess the individual
- Champion equality, diversity, inclusion and person-centred practice
- Develop professional supervision practice
- Lead, manage and implement health and safety and risk management policies, procedures and practices
- Manage communication systems and processes
- Manage health and social care to ensure positive outcomes for individuals
and 4 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.