How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Institute of Workplace and Facilities Management has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Institute of Workplace and Facilities Management awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Institute of Workplace and Facilities Management.

More on studying for a qualification

01What it is

The IWFM Level 6 Diploma is an occupational qualification for workplace and facilities management professionals. It develops leadership skills, data analysis capabilities, and change management expertise within the workplace context. Successful candidates will be able to lead and implement workplace strategies.

These are the units Institute of Workplace and Facilities Management registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Institute of Workplace and Facilities Management. It does the teaching and the mapping. Institute of Workplace and Facilities Management sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

No card · Nothing to commit to

02The units

What each unit actually teaches you to do

Behavioural insights into workplace Real unit · Institute of Workplace and Facilities Management
You'll gain an understanding of behavioural insights and their application in the workplace. The unit covers influences on human behaviour, decision-making processes, cognitive biases, motivation drivers, and ethical considerations in applying behavioural insights.

What you'll be able to do

  • Understand the influences and drivers of human behaviour and how individuals make decisions
  • Apply relevant concepts and theories of behavioural insights to the workplace
  • Understand how the workplace influences, and is influenced by, individual and organisational behaviour
  • Understand the practical application and ethical implications of using behavioural insights in a workplace context
Creating better workspaces Real unit · Institute of Workplace and Facilities Management
You'll explore the evolution of workspace design and the factors influencing it within organisations. The unit analyses the impact of workspace design on individual and organisational performance and outlines workplace responsibilities and investigative methods.

What you'll be able to do

  • Understand how thinking and perspectives about work and workspace have changed over time
  • Understand the factors that influence the design of workspace in organisations
  • Understand how workspace design impacts on individual and organisational performance
  • Understand responsibilities, methods of investigation and actions for the workplace practitioner in relation to workspace
Digital technologies in workplace Real unit · Institute of Workplace and Facilities Management
It teaches you to understand digital technologies and their potential impact on the workplace. You'll evaluate opportunities and risks associated with emerging technologies and the role of workplace leaders in implementing solutions to improve efficiency.

What you'll be able to do

  • Understand what digital technologies are and the potential impact they might have on the workplace
  • Understand the opportunities and risks of using emerging digital technologies in the workplace
  • Understand the role of the workplace leader in implementing digital technologies to support better workplace solutions
  • Understand the practical application and ethical implications of using emerging digital technologies in the workplace
Introduction to workplace Real unit · Institute of Workplace and Facilities Management
This unit provides learners with an understanding of the workplace's historical evolution and diverse perspectives. You'll analyse the workplace's contribution to organisations and society, considering positive and negative influences and leadership roles.

What you'll be able to do

  • Understand the recent history of workplace thinking
  • Understand different perspectives on workplace
  • Understand how workplace can contribute to organisations more broadly
  • Understand how workplace can contribute to society more broadly
  • Understand the positive influences that impact on workplace
  • Understand the negative influences that impact on workplace
  • Understand the role and importance of leadership in creating better workplaces
Leading successful workplace change Real unit · Institute of Workplace and Facilities Management
This unit equips learners to lead workplace change initiatives by evaluating the concept and drivers of change in organisational contexts. You'll identify organisational requirements and understand individual responses to change to support effective leadership.

What you'll be able to do

  • Evaluate the concept of workplace change and what that means in a range of organisational contexts
  • Establish organisational requirements and opportunities for workplace change
  • Understand the positive and negative influences on individual responses to workplace change
  • Understand your role as a change agent and the tools and techniques you can deploy to bring about successful change
Making better workplace decisions using data Real unit · Institute of Workplace and Facilities Management
You'll differentiate between individual and organisational decision-making approaches and their workplace impact. The unit covers types and uses of workplace data, cognitive biases, and the influence of emerging digital technologies on decision-making.

What you'll be able to do

  • Differentiate between individual approaches to decision-making and their impact on workplace
  • Differentiate between organisational approaches to decision-making and their impact on workplace
  • Understand the different types of workplace data
  • Understand the uses of workplace data
  • Understand the potential impact of emerging digital technologies on workplace data
  • Understand the potential impact of emerging digital technologies on workplace decision making
  • Understand the practical application of different types of workplace data
  • Understand the ethical implications of different types of workplace data
Selling your workplace vision Real unit · Institute of Workplace and Facilities Management
This unit provides learners with an understanding of workplace strategy and its alignment with organisational goals. You'll learn to construct evidence-based cases for workplace change, considering stakeholder perspectives and employing effective influence methods.

What you'll be able to do

  • Understand the concept of workplace strategy and its importance to an organisation
  • Understand the need for and how to make an evidenced based case for workplace change
  • Determine and address the requirements and perspectives of different workplace stakeholders
  • Understand methods for influencing different workplace stakeholders
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Analyse and plan workspace in workplace and facilities services

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 21 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Lead Workplace Strategist

This work can lead to global workplace strategy or real estate leadership roles, or into wider organisational development.

See the whole journey
05The credits

The credits, and who awards them

Level 6 credits are regulated, and they are awarded by Institute of Workplace and Facilities Management rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Behavioural insights into workplaceCreating better workspacesDigital technologies in workplaceIntroduction to workplaceLeading successful workplace changeMaking better workplace decisions using dataSelling your workplace vision

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Make the case from “Selling your workplace vision” to me in thirty seconds. I am the person who signs it off and I am already late.
You It would improve engagement and bring us in line with best practice.
The Coach Neither of those costs me anything to say no to. Open with the number that changes if I do nothing.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Pitch it Evaluate

    “Selling your workplace vision” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.

  • Map a live decision Analyse

    “Making better workplace decisions using data” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

  • Lead it Apply

    “Leading successful workplace change” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Behavioural insights into workplace, one of this qualification's own units.

Behavioural insights into workplace Level 6

Applied to your work in any of these jobs

Learners will gain an understanding of behavioural insights and their application in the workplace. The unit covers influences on human behaviour, decision-making processes, cognitive biases, motivation drivers, and ethical considerations in applying behavioural insights.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for IWFM Level 6 Diploma in Workplace Leadership, Insight and Change

7 units in this credential, in the order it lists them, awarded by Institute of Workplace and Facilities Management.

  1. Behavioural insights into workplace
  2. Creating better workspaces
  3. Digital technologies in workplace
  4. Introduction to workplace
  5. Leading successful workplace change
  6. Making better workplace decisions using data

and 1 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.