How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Highfield Qualifications has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Highfield Qualifications awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Highfield Qualifications.
The Highfield Level 2 Certificate is for individuals working as or aspiring to be drivers of large goods vehicles. It covers planning deliveries, safe driving techniques, and building customer relationships. Successful candidates will gain knowledge of the structure of the warehousing and distribution industry.
These are the units Highfield Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Highfield Qualifications. It does the teaching and the mapping. Highfield Qualifications sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Awareness of own role Real unit · Highfield Qualifications
What you'll be able to do
- Protect the vehicle and load
- Understand the implications their role may have on their health and actions that can be taken
- Demonstrate integrity, credibility and honesty in their role
- Demonstrate a positive and professional attitude in their role
- Demonstrate willingness to accept change in the workplace
- Protect the driver, vehicle and load during operations
- Maintain the health, safety and security of yourself and others in the workplace
Building relationships Real unit · Highfield Qualifications
What you'll be able to do
- Explain the importance of delivering excellent customer service
- Establish a good rapport with customers and colleagues
- Work effectively in a team
- Demonstrate effective communication
Planning a delivery Real unit · Highfield Qualifications
What you'll be able to do
- Describe how to plan for a journey and delivery
- Plan routes effectively
Preparation of a vehicle Real unit · Highfield Qualifications
What you'll be able to do
- Describe how to prepare a vehicle for driving
- Prepare the vehicle and load for deliveries
Safe and efficient driving and use of equipment Real unit · Highfield Qualifications
What you'll be able to do
- Describe safe and controlled driving techniques relating to Large Goods Vehicles
- Describe the safe use of equipment and machinery
- Explain the implications of city restrictions
- Explain how to drive alongside vulnerable road users
- Drive safely and efficiently on public and private roads
- Use and position vehicle fitted equipment
- Control the vehicle in all traffic situations
- Use relevant equipment/machinery safely
Structure of the industry Real unit · Highfield Qualifications
What you'll be able to do
- Describe relevant regulation and legislation governing the Supply Chain Industry
- Describe the structure of the industry
- Explain the environmental impact of the industry and how it can be minimised
- Comply with relevant systems and processes (legislation and regulation)
Use of systems to process goods Real unit · Highfield Qualifications
What you'll be able to do
- Use relevant technology in the workplace
- Use relevant IT applications in the workplace
- Understand proposed and actual changes to systems, processes and technology in the workplace
- Process returned and rejected goods according to workplace procedures
- Use basic IT systems to process goods
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Assist in the planning of logistic services
- Standard
LSfL1 Prepare the vehicle for driving Legacy
- Standard
Plan sessions for delivering Driver CPC
- Standard
Prepare the tanker for driving
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
Where this can lead
Delivery Fleet Manager
This work can lead to a regional fleet manager role, overseeing several fleet operations and a team of managers. It can also lead to head of fleet operations, setting policy and managing regional teams across the country.
See the whole journeyThe credits, and who awards them
Level 2 credits are regulated, and they are awarded by Highfield Qualifications rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Awareness of own roleBuilding relationshipsPlanning a deliveryPreparation of a vehicleSafe and efficient driving and use of equipmentStructure of the industryUse of systems to process goods
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Planning a delivery” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Map a live decision Analyse
“Use of systems to process goods” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Assist in the planning of logistic services
- LSfL1 Prepare the vehicle for driving Legacy
- Plan sessions for delivering Driver CPC
- Prepare the tanker for driving
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Awareness of own role, one of this qualification's own units.
Applied to your work in any of these jobs
This unit develops learners' awareness of their role in protecting vehicles and loads, understanding health implications, and maintaining personal well-being. Learners will demonstrate integrity, professionalism, and adaptability within the workplace.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Highfield Level 2 Certificate for Drivers of Large Goods Vehicles (RQF)
7 units in this credential, in the order it lists them, awarded by Highfield Qualifications.
- Awareness of own role
- Building relationships
- Planning a delivery
- Preparation of a vehicle
- Safe and efficient driving and use of equipment
- Structure of the industry
and 1 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.