Gateway Qualifications Limited · RQF Entry Level

Gateway Qualifications Entry level Extended Certificate in Preparation for Employment (Entry 1)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Entry Level
  • Total credits26
  • Guided learning260 hours
  • Units in this qualification58

Awarded by Gateway Qualifications Limited · on the Ofqual register

Start here

See how this course maps onto your role

Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.

Check my fluency, free

About 5 minutes · No card · Nothing to commit to

What you’ll learn

What each unit actually teaches you to do

Looking for information about the Gateway Qualifications Entry Level Extended Certificate in Preparation for Employment (Entry 1)? Click to visit our website and find out more…

These are the units Gateway Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Applying for JobsReal unit · Gateway Qualifications Limited
This unit provides learners with knowledge of support available for job applications and develops their ability to complete application forms accurately. You'll tailor information to specific job requirements to enhance their application effectiveness.

What you'll be able to do

  • Know who can help them to apply for a job.
  • Apply for a job, completing all necessary sections of the application form.
Applying for JobsReal unit · Gateway Qualifications Limited
You'll gain the skills to complete job application forms accurately, provide clear responses, and ensure applications are free from spelling and grammar errors. They will also demonstrate suitable body language and eye contact during interviews.

What you'll be able to do

  • Demonstrate the ability to complete a job application form accurately.
  • Show competence in presenting oneself appropriately for a job interview.
  • Understand the importance of providing truthful information when applying for a job.
Applying for a JobReal unit · Gateway Qualifications Limited
It teaches you to prepare job applications and CVs that meet employer requirements. You'll identify necessary information, produce clear and concise applications, and create CVs that accurately reflect their skills and experience.

What you'll be able to do

  • Prepare a job application that meets employer requirements
  • Prepare a CV that accurately reflects skills and experience
Career PlanningReal unit · Gateway Qualifications Limited
You'll explore various career options using different information sources, assess these options in relation to personal skills and interests, and plan realistic goals for their future career development.

What you'll be able to do

  • Find out about different career options available
  • Assess career options based on personal skills and interests
  • Plan goals for a future career path
Communication skills for workReal unit · Gateway Qualifications Limited
This unit develops learners' communication skills in the workplace, including active listening, appropriate language and tone, clear written communication, and responding to non-verbal cues in work-related conversations.

What you'll be able to do

  • Demonstrate the ability to use communication skills effectively in a work context.
Communication skills for workReal unit · Gateway Qualifications Limited
You'll develop communication skills relevant to the workplace, including verbal and non-verbal methods. The unit covers adapting communication styles to suit different audiences and scenarios within a work context.

What you'll be able to do

  • Use communication skills effectively in a work context
Communication skills for workReal unit · Gateway Qualifications Limited
You'll gain effective written and oral communication skills for work. They will produce clear written documents with correct spelling and grammar, speak audibly, and use appropriate language and tone in various workplace situations.

What you'll be able to do

  • Use written communication methods effectively in a work context.
  • Use oral communication methods effectively in a work context.
Completing a workplace taskReal unit · Gateway Qualifications Limited
It teaches you to complete workplace tasks following instructions and health and safety guidelines. You'll use appropriate tools and equipment, then review their work to identify successes and areas for improvement.

What you'll be able to do

  • Complete a workplace task
  • Review a workplace task
Completing a workplace taskReal unit · Gateway Qualifications Limited
You'll confirm the requirements and resources needed for a workplace task, complete it safely and effectively, and review their performance to identify at least two areas for improvement.

What you'll be able to do

  • Confirm the requirements of a given workplace task
  • Complete a workplace task according to the specified requirements
  • Review the completed workplace task, identifying areas for improvement
Conduct and personal presentation for workReal unit · Gateway Qualifications Limited
It teaches you to present themselves appropriately and conduct themselves professionally in a work setting. You'll understand workplace expectations, demonstrate professional behaviour, and adhere to rules including personal hygiene and grooming.

What you'll be able to do

  • Present self appropriately in a work setting, demonstrating professional behaviour.
  • Conduct self appropriately in a work setting, adhering to workplace expectations.
Conduct and personal presentation for workReal unit · Gateway Qualifications Limited
This unit focuses on appropriate personal presentation and conduct in a work setting. You'll understand dress codes, hygiene standards, body language, workplace rules, respect for colleagues, and maintaining a professional attitude.

What you'll be able to do

  • Present self appropriately in a work setting, demonstrating suitable dress, hygiene, and body language
  • Conduct self appropriately in a work setting, adhering to workplace rules, showing respect for colleagues, and maintaining a professional attitude
Conduct at WorkReal unit · Gateway Qualifications Limited
You'll demonstrate appropriate conduct in the workplace, including punctuality, respectful communication, adherence to policies, and suitable dress code. They will also reflect on their own behaviour and identify actions for improvement.

What you'll be able to do

  • Conduct yourself appropriately in a work setting, demonstrating professional behaviour.
  • Review and evaluate your own conduct in a work setting, identifying areas for improvement.
Contributing to workplace tasksReal unit · Gateway Qualifications Limited
You'll engage actively in workplace tasks, demonstrating appropriate behaviour and following instructions and procedures. The unit supports effective contribution to workplace activities and environments.

What you'll be able to do

  • Engage actively and appropriately in workplace activities and tasks
Dealing with Work-related ProblemsReal unit · Gateway Qualifications Limited
It teaches you to recognise workplace problems, seek appropriate help, and collabourate with others to resolve issues. You'll understand the impact of problems on work activities and develop problem-solving and communication skills.

What you'll be able to do

  • Identify situations that constitute a problem in the workplace
  • Seek appropriate help and guidance to resolve a workplace problem
  • Collaborate with others to find solutions to work-related problems
Dealing with work-related problemsReal unit · Gateway Qualifications Limited
It teaches you to communicate work-related problems clearly, seek help from appropriate sources, identify possible solutions, and select the most suitable option based on evaluation.

What you'll be able to do

  • Communicate clearly and effectively about a work-related problem to relevant individuals.
  • Seek and obtain appropriate help and support in resolving work-related problems.
  • Identify a range of possible solutions to address a specific work-related problem.
  • Select the most appropriate solution to a work-related problem, based on a considered evaluation of available options.
Digital skills for workReal unit · Gateway Qualifications Limited
You'll develop digital skills for use in work environments, including operating digital devices and tools. The unit covers using digital communication effectively and understanding how digital skills improve task efficiency.

What you'll be able to do

  • Use digital skills and/or devices effectively in a work environment.
  • Use digital skills and/or devices to communicate effectively in a work environment.
Digital skills for workReal unit · Gateway Qualifications Limited
This unit develops learners' digital skills for safe and responsible use in the workplace. You'll protect digital devices, communicate responsibly online, understand copyright issues, and identify risks such as phishing and malware.

What you'll be able to do

  • Demonstrate the safe and responsible use of digital skills in a work setting
  • Identify potential risks associated with using digital skills in the workplace
  • Use digital skills to complete work-related tasks effectively
  • Adapt digital skills to meet the requirements of different work-related tasks
Digital skills for workReal unit · Gateway Qualifications Limited
You'll learn to locate and manage work-related information using digital tools. They will create and edit digital content, communicate effectively online, and use digital devices safely and securely in a work context.

What you'll be able to do

  • Utilise digital skills to locate and manage work-related information effectively.
  • Create new digital content and edit existing digital content for specific work-related purposes.
  • Use digital skills to communicate effectively with colleagues and other stakeholders in a work context.
  • Work online and use digital devices safely, securely and responsibly, adhering to organisational policies and procedures in a work context.
  • Identify and respond appropriately to common technical problems encountered when using digital devices and online systems.
Direct own support in the workplaceReal unit · Gateway Qualifications Limited
You'll identify their specific support needs at work, request appropriate assistance, give clear instructions to support providers, make effective use of support, and request adjustments when necessary.

What you'll be able to do

  • Identify and describe own support needs in the workplace.
  • Request appropriate support from relevant individuals in the workplace.
  • Give clear and concise instructions to individuals providing support in the workplace.
  • Make effective use of the support provided in the workplace to complete tasks.
  • Request adjustments to the support provided based on changing needs or circumstances.
Direct own support in the workplaceReal unit · Gateway Qualifications Limited
It teaches you to direct their own support in the workplace by identifying when support is needed, requesting assistance appropriately, using support effectively, and communicating about their support needs and experiences.

What you'll be able to do

  • Request support from appropriate individuals in the workplace when needed
  • Make effective use of the support provided in the workplace
  • Communicate clearly about their support needs and experiences in the workplace
Exploring EntrepreneurshipReal unit · Gateway Qualifications Limited
You'll explore the characteristics and qualities of successful entrepreneurs, assess factors contributing to entrepreneurial success, and evaluate their own suitability for enterprise, identifying strengths and areas for development.

What you'll be able to do

  • Identify the key characteristics and qualities that contribute to the success of an entrepreneur.
  • Recognise the factors that contribute to a successful entrepreneurial venture.
  • Evaluate your own skills, qualities, and experience to determine your suitability for enterprise.
  • Assess your own strengths and weaknesses in relation to the demands of starting and running a business.
Exploring and presenting enterprise ideasReal unit · Gateway Qualifications Limited
It teaches you to discuss various enterprise ideas, evaluate their benefits and challenges, select an idea based on defined criteria, and present it effectively to others.

What you'll be able to do

  • Discuss ideas for an enterprise activity, considering their feasibility and potential benefits.
  • Select an enterprise idea based on its potential for success and alignment with personal interests.
  • Present an idea for an enterprise activity to others, clearly communicating its purpose, benefits, and potential challenges.
Exploring the World of WorkReal unit · Gateway Qualifications Limited
This unit introduces learners to the world of work by exploring aspects of working life, including expectations and responsibilities. You'll identify various work areas and describe roles associated with each.

What you'll be able to do

  • Describe aspects of working life, including expectations and responsibilities
  • Identify different areas of work and associated roles
Finding JobsReal unit · Gateway Qualifications Limited
You'll identify organisations and individuals that provide employment support and advice. The unit develops skills to find job opportunities aligned with personal skills, interests, and career aspirations.

What you'll be able to do

  • Identify individuals and organisations that can provide assistance in finding a job
  • Identify specific jobs that align with their interests, skills, and career aspirations
Finding jobsReal unit · Gateway Qualifications Limited
It teaches you to identify various sources of job vacancy information and evaluate their advantages and disadvantages. You'll practise searching for job vacancies using different methods and assess their skills and interests to identify suitable jobs.

What you'll be able to do

  • Identify various sources of information about available job opportunities.
  • Demonstrate the ability to search for job vacancies using different methods.
  • Recognise the key requirements and responsibilities of different job roles.
  • Assess personal skills and interests to determine suitable job options.
Following InstructionsReal unit · Gateway Qualifications Limited
This unit focuses on enabling learners to follow instructions accurately in a workplace context. You'll identify key steps, follow them in the correct order, seek clarification when necessary, and complete tasks according to the instructions provided.

What you'll be able to do

  • Demonstrate the ability to follow instructions accurately
Following instructionsReal unit · Gateway Qualifications Limited
This unit develops learners' ability to follow instructions accurately in a work context. You'll identify key steps, follow them in order, seek clarification when necessary, and complete tasks accordingly.

What you'll be able to do

  • Demonstrate the ability to follow instructions accurately
Following instructionsReal unit · Gateway Qualifications Limited
You'll develop the ability to follow instructions precisely by identifying key steps, following the correct sequence, completing tasks as instructed, and checking their work for accuracy against the original instructions.

What you'll be able to do

  • Follow instructions accurately and completely.
Health and safety in the workplaceReal unit · Gateway Qualifications Limited
This unit provides learners with knowledge of health and safety roles and responsibilities in the workplace. It covers how to identify and control risks from common hazards and outlines procedures for responding to accidents and incidents.

What you'll be able to do

  • Identify roles and responsibilities related to health and safety within the workplace
  • Recognise common workplace hazards
  • Apply methods to control risks associated with identified workplace hazards
  • Describe the procedures for responding to accidents in the workplace
  • Describe the procedures for responding to incidents in the workplace
Independent travelReal unit · Gateway Qualifications Limited
It teaches you to plan journeys independently, considering factors such as route, time, and cost. You'll demonstrate safe travel behaviour and understand how to respond appropriately when journeys do not go as planned.

What you'll be able to do

  • Plan journeys, considering factors such as route, time, and cost.
  • Travel safely, adhering to relevant safety guidelines and procedures.
  • Know what to do when a journey does not go according to plan, including seeking assistance and adapting to unexpected situations.
Independent travelReal unit · Gateway Qualifications Limited
You'll be able to plan journeys using appropriate resources, travel safely by following relevant guidelines, and respond effectively to unexpected disruptions by seeking assistance and adapting travel plans accordingly.

What you'll be able to do

  • Plan a journey using available resources and information
  • Travel safely, adhering to relevant safety guidelines and procedures
  • Know what to do when a journey does not go according to plan, including seeking assistance and adapting to changes
Independent travelReal unit · Gateway Qualifications Limited
You'll select appropriate means of transport for journeys and demonstrate safe travel behaviour. The unit covers identifying transport options, justifying choices, and adhering to safety guidelines during travel.

What you'll be able to do

  • Select appropriate means of transport for a particular journey.
  • Travel safely, adhering to relevant safety guidelines and procedures.
Interview skillsReal unit · Gateway Qualifications Limited
You'll learn to prepare for interviews by researching organisations and roles, preparing answers to common questions, and identifying key skills to highlight. The unit also covers presenting oneself positively and reviewing interview performance.

What you'll be able to do

  • Prepare effectively for an interview, researching the company and role, and preparing answers to common interview questions
  • Present self positively at an interview, demonstrating confidence, enthusiasm, and good communication skills
  • Review own performance in an interview, identifying strengths and areas for improvement
Interview skillsReal unit · Gateway Qualifications Limited
This unit prepares learners for job interviews by developing research skills about organisations and roles. You'll plan personal presentation and demonstrate positive communication and interpersonal skills during interviews.

What you'll be able to do

  • Prepare for an interview by researching the organisation and role
  • Plan appropriate attire and presentation for an interview
  • Present themselves positively at an interview through effective communication
  • Demonstrate appropriate body language and interpersonal skills during an interview
Interview skillsReal unit · Gateway Qualifications Limited
This unit equips learners with the skills to prepare for and participate in interviews, including researching organisations and roles, planning travel arrangements, presenting themselves professionally, and reviewing their performance to identify areas for improvement.

What you'll be able to do

  • Prepare effectively for an interview by researching the organisation and the role.
  • Identify appropriate questions to ask the interviewer.
  • Plan the logistics of attending the interview, including travel arrangements and timings.
  • Plan how to present yourself professionally and appropriately at the interview.
  • Present yourself positively and confidently during the interview.
  • Communicate your skills, experience, and suitability for the role effectively.
  • Review your performance in the interview, identifying areas of strength and areas for improvement.
  • Reflect on the feedback received and use it to enhance future interview performance.
Introduction to self-employmentReal unit · Gateway Qualifications Limited
You'll gain knowledge of self-employment types, advantages, and disadvantages. The unit covers planning for self-employment, including market research, and managing income and expenditure, as well as understanding legal and financial responsibilities.

What you'll be able to do

  • Know the key aspects of self-employment
  • Plan for self-employment effectively
  • Manage income and expenditure in self-employment
Making choicesReal unit · Gateway Qualifications Limited
It teaches you to recognise available options when making choices and seek appropriate support or information. You'll select the most suitable option based on informed judgement and understand the potential consequences of their decisions.

What you'll be able to do

  • Recognise the range of options available when making a choice
  • Seek appropriate support and/or information to assist in making informed choices
  • Select the most suitable option based on available information and personal preferences
  • Recognise and understand the potential consequences associated with the choices made
Making choicesReal unit · Gateway Qualifications Limited
You'll develop the ability to identify options available in decision-making, seek support, consider personal preferences and relevant factors, select the most appropriate choice, and recognise the consequences of their decisions.

What you'll be able to do

  • Recognise the options available to them in a given situation
  • Seek support from appropriate sources to help them make a choice
  • Take relevant factors into account when making choices, such as personal preferences and potential consequences
  • Select the most appropriate option based on their assessment of the available choices
  • Recognise the consequences of their choices, both positive and negative
Making choicesReal unit · Gateway Qualifications Limited
You'll recognise and compare different options in various scenarios, select an option with justification, and communicate their choices effectively. The unit also covers understanding potential consequences of decisions made.

What you'll be able to do

  • Recognise different options
  • Select an option
  • Communicate choices
Making the most of work placementReal unit · Gateway Qualifications Limited
This unit prepares learners to engage effectively in work placements by identifying necessary preparations, understanding organisational expectations, setting specific goals, documenting learning, and reviewing their performance during the placement.

What you'll be able to do

  • Prepare effectively for a work placement, ensuring all necessary arrangements are in place.
  • Identify specific goals and objectives to be achieved through participation in the work placement.
  • Identify and document learning experiences gained from active participation in the work placement.
  • Review and evaluate own performance during the work placement, identifying areas of strength and areas for improvement.
Making the most of work placementReal unit · Gateway Qualifications Limited
You'll learn to prepare for a work placement by researching the organisation and understanding role expectations. They will set SMART goals, identify required resources, and review their progress and learning outcomes during the placement.

What you'll be able to do

  • Prepare for a work placement by understanding the organisation, role, and expectations.
  • Identify any necessary equipment or resources required for the placement.
  • Set specific, measurable, achievable, relevant, and time-bound (SMART) goals for the work placement.
  • Monitor progress towards achieving the set goals throughout the placement.
  • Review the work placement experience, evaluating the achievement of set goals.
  • Reflect on the skills and knowledge gained during the placement and identify areas for further development.
Making the most of work placementReal unit · Gateway Qualifications Limited
It teaches you to prepare for, participate in, and reflect on work placements. You'll set goals, document experiences, and review their performance to support future career development.

What you'll be able to do

  • Prepare for a work placement by understanding the organisation and role requirements
  • Identify what they want to achieve through the work placement in terms of skills and experience
  • Give an account of their work experience, describing tasks undertaken and skills used
  • Review their own performance during the work placement, identifying areas of strength and areas for development
  • Reflect on the overall experience of the work placement and its impact on their future career aspirations
Negotiation SkillsReal unit · Gateway Qualifications Limited
This unit develops learners' negotiation skills by enabling them to communicate their wants, needs, and views clearly and respectfully. You'll practise active listening and summarising others' perspectives to agree on mutually acceptable solutions.

What you'll be able to do

  • Communicate own wants, needs and views to others clearly and respectfully
  • Listen to the wants, needs or views of others attentively and without interruption
  • Agree ways forward at the end of a negotiation process that are acceptable to all parties involved
Negotiation SkillsReal unit · Gateway Qualifications Limited
You'll enhance their negotiation skills by communicating their position clearly and assertively, responding appropriately to objections, discussing others' views, and collabouratively suggesting ways forward to reach agreements.

What you'll be able to do

  • Communicate your own wants, needs, and views clearly and respectfully to others during a negotiation.
  • Express your position confidently and assertively.
  • Respond appropriately to the objections or queries raised by others during a negotiation.
  • Address concerns and provide reasoned explanations for your position.
  • Discuss the wants, needs, and views of others involved in the negotiation process.
  • Listen actively and empathetically to understand different perspectives.
  • Suggest potential ways forward at the end of a negotiation process, aiming for a mutually acceptable outcome.
  • Propose compromises and solutions that address the needs of all parties involved.
Numeracy skills for workReal unit · Gateway Qualifications Limited
You'll apply numeracy skills to complete work-related tasks accurately. The unit emphasises identifying relevant tasks, performing calculations, and verifying their accuracy within a workplace context.

What you'll be able to do

  • Apply numeracy skills to complete tasks within a work context
Numeracy skills for workReal unit · Gateway Qualifications Limited
This unit develops learners' awareness of when numeracy skills are required in the workplace and enables them to apply these skills to solve work-related problems accurately and interpret numerical data effectively.

What you'll be able to do

  • Recognise situations in the workplace where numeracy skills are required
  • Apply numeracy skills effectively in a work-related context
Numeracy skills for workReal unit · Gateway Qualifications Limited
You'll select and apply appropriate numeracy skills relevant to workplace tasks, perform necessary calculations and measurements accurately, and use the results to inform decisions and communicate findings within a work context.

What you'll be able to do

  • Select appropriate numeracy skills relevant to a specific task or situation in a work context.
  • Identify the required calculations or measurements needed.
  • Apply appropriate numeracy skills accurately and efficiently in a work context.
  • Perform calculations, measurements, or data analysis using relevant techniques.
  • Use the results obtained from applying numeracy skills to inform decision-making in a work context.
  • Interpret and present numerical data effectively to colleagues or clients.
Presenting information about self to an employerReal unit · Gateway Qualifications Limited
This unit develops learners' ability to present information about themselves to potential employers clearly and professionally. You'll tailor their communication using appropriate language and tone relevant to the job role.

What you'll be able to do

  • Present information about oneself effectively and appropriately to a potential employer.
Searching for a JobReal unit · Gateway Qualifications Limited
You'll learn to find and explore job vacancies using a range of sources and methods. The unit emphasises taking a proactive approach to job searching, including the importance of networking and direct contact with employers.

What you'll be able to do

  • Identify and explore various job vacancy sources
  • Utilise different methods to find out about job vacancies
  • Take a proactive approach to job searching, including networking and direct applications
Setting Work-related TargetsReal unit · Gateway Qualifications Limited
You'll engage in setting work-related targets, contributing to discussions and identifying personal goals. The unit covers planning steps to achieve targets and understanding their importance within the workplace.

What you'll be able to do

  • Participate actively in the process of setting work-related targets
  • Identify and understand their own specific work-related targets
Solving work-related problemsReal unit · Gateway Qualifications Limited
You'll identify and justify appropriate solutions to work-related problems. They will apply chosen strategies to address issues, monitor progress, and make adjustments as necessary.

What you'll be able to do

  • Select appropriate solutions to a defined work-related problem or issue, justifying the choice based on relevant criteria.
  • Apply a chosen strategy to address a work-related problem or issue, monitoring progress and making adjustments as necessary.
Speaking up for yourselfReal unit · Gateway Qualifications Limited
It teaches you to express thoughts, feelings, preferences, and requests confidently and appropriately. You'll learn to communicate assertively and ask questions to obtain information and understanding.

What you'll be able to do

  • Express thoughts and feelings clearly and appropriately
  • Make choices and express preferences confidently
  • Formulate and make requests effectively
  • Formulate and ask questions to gain information and understanding
Understanding the world of workReal unit · Gateway Qualifications Limited
This unit introduces learners to the benefits of working, including personal and financial advantages. It covers different ways of working such as full-time, part-time, and self-employment, as well as various employment sectors and sources of information, advice, and guidance about work.

What you'll be able to do

  • Recognise the benefits of working, including personal and financial advantages.
  • Identify different ways of working, such as full-time, part-time, and self-employment.
  • Identify different areas of work and sectors of employment.
  • Identify and utilise sources of information, advice, and guidance about work opportunities and career paths.
Understanding the world of workReal unit · Gateway Qualifications Limited
You'll explore the benefits of working, including improvements to self-esteem and confidence, and understand the distinctions between full-time, part-time, and self-employment. The unit also covers different job roles and sources of career information and advice.

What you'll be able to do

  • Know the benefits of working, including personal and financial advantages.
  • Know about different ways of working, such as full-time, part-time, and self-employment.
  • Know about various areas of work and different job roles within those areas.
  • Know about sources of information, advice and guidance about work, including online resources and career advisors.
Working in a TeamReal unit · Gateway Qualifications Limited
You'll learn to work effectively as part of a team, understanding roles, responsibilities, and communication importance. The unit includes contributing to completing team activities within agreed timescales.

What you'll be able to do

  • Work effectively as a team member
  • Contribute to the completion of an activity as part of a team
Working safelyReal unit · Gateway Qualifications Limited
This unit covers the principles of working safely within a work setting. You'll identify potential hazards, follow safety guidelines and procedures, use personal protective equipment correctly, and report safety concerns to the appropriate person.

What you'll be able to do

  • Demonstrate the ability to work safely in a work setting, adhering to safety guidelines and procedures
Working with CustomersReal unit · Gateway Qualifications Limited
You'll learn to communicate effectively with customers, using appropriate language and tone. They will learn to listen attentively, maintain positive interactions, acknowledge enquiries promptly, and provide accurate and helpful information.

What you'll be able to do

  • Demonstrate effective communication skills when interacting with customers.
  • Show the ability to respond appropriately to customer enquiries and requests.
  • Understand the importance of providing good customer service.
Working with Others in the WorkplaceReal unit · Gateway Qualifications Limited
It teaches you to identify colleagues by name and role, recognise their responsibilities, and interact professionally and respectfully. You'll demonstrate appropriate workplace behaviour and effective communication with others.

What you'll be able to do

  • Identify and recognise colleagues in the workplace
  • Interact with colleagues in a professional and respectful manner

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Entry Level credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Applying for JobsApplying for JobsApplying for a JobCareer PlanningCommunication skills for workCommunication skills for workCommunication skills for workCompleting a workplace task

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Health & Safety Coordinator

Your journey starts here, at the foundational level, building the critical skills that underpin a successful career in health and safety. With dedication, continuous learning, and a genuine commitment to keeping people safe, the opportunities for growth are significant. We're excited to see where you take it!

See the whole journey →

Showing 4 roles, drawn from 14 job records mapped to this qualification.

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applying for JobsEntry Level

Applied to your work in any of these jobs

This unit provides learners with knowledge of support available for job applications and develops their ability to complete application forms accurately. Learners will tailor information to specific job requirements to enhance their application effectiveness.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for Gateway Qualifications Entry level Extended Certificate in Preparation for Employment (Entry 1)

34 units in this credential, in the order it lists them, awarded by Gateway Qualifications Limited.

  1. Applying for Jobs
  2. Applying for a Job
  3. Career Planning
  4. Communication skills for work
  5. Completing a workplace task
  6. Conduct and personal presentation for work

and 28 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.