How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Highfield Qualifications has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Highfield Qualifications awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Highfield Qualifications.
This qualification is for individuals working, or intending to work, in the supply chain warehousing sector. It covers environmental management, building relationships, safe use of equipment, and working within warehousing systems. Learners will gain an awareness of the supply chain industry and their own organisation.
These are the units Highfield Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Highfield Qualifications. It does the teaching and the mapping. Highfield Qualifications sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Awareness of the supply chain industry and own organisation Real unit · Highfield Qualifications
What you'll be able to do
- Understand relevant regulation and legislation governing the Supply Chain Industry
- Understand the structure of the industry
- Understand the vision, objectives and brand of the organisation
Building relationships Real unit · Highfield Qualifications
What you'll be able to do
- Explain the importance of delivering excellent customer service.
- Communicate effectively with customers.
- Communicate effectively with colleagues.
- Work effectively in a warehousing team.
- Demonstrate integrity in the workplace.
- Demonstrate credibility in the workplace.
- Demonstrate positivity in the workplace.
- Demonstrate honesty in the workplace.
Environmental Management Real unit · Highfield Qualifications
What you'll be able to do
- Describe the environmental impact of the industry.
- Explain how the environmental impact of the industry can be minimised.
- Manage waste effectively.
- Select the most appropriate packaging materials.
- Prepare packaging materials for use.
- Use packaging materials correctly.
Safe use of Equipment, vehicles and machinery Real unit · Highfield Qualifications
What you'll be able to do
- Understand safe and controlled driving and/or operating techniques relating to materials handling equipment (MHE)
- Understand the safe use of equipment and machinery
- Operate material handling equipment (MHE) safely and efficiently
- Use and position vehicle fitted equipment
- Safely and efficiently load and unload items
- Use correct equipment and procedures to record receiving or stowing goods
Working in accordance with warehousing systems and processes Real unit · Highfield Qualifications
What you'll be able to do
- Understand how to use warehouse systems and processes relating to packaging, moving and receiving stock
- Understand how to use relevant IT, technology and systems
- Understand proposed and actual changes to systems, processes and technology
- Safely and efficiently move, handle, pack and unpack different items
- Use IT systems and other relevant technology and systems
Free, by email
Is this the right qualification for you?
One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
Juliette Denny, Zavmo's founder, writes about learning and work on LinkedIn. Follow Juliette's Learning Tribe
Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 2 records
- 2 records
- 1 record
- 1 record
- 1 record
- 1 record
Showing 6 roles, drawn from 21 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Materials Handling Coordinator
This role can lead to warehouse supervision, inventory control management, or a specialist logistics analyst path.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Level 2 credits are regulated, and they are awarded by Highfield Qualifications rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Awareness of the supply chain industry and own organisationBuilding relationshipsEnvironmental ManagementSafe use of Equipment, vehicles and machineryWorking in accordance with warehousing systems and processes
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Analyst · your map-it-properly tutor Illustration - Map a live decision Analyse
“Working in accordance with warehousing systems and processes” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Environmental Management” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Awareness of the supply chain industry and own organisation, one of this qualification's own units.
Applied to your work in any of these jobs
This unit provides learners with knowledge of the supply chain industry, including relevant regulations, legislation, and the industry's structure. Learners will also understand their organisation's vision, objectives, and brand, recognising the importance of compliance and organisational roles within the sector.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Highfield Level 2 Certificate for Supply Chain Warehouse Operatives (RQF)
5 units in this credential, in the order it lists them, awarded by Highfield Qualifications.
- Awareness of the supply chain industry and own organisation
- Building relationships
- Environmental Management
- Safe use of Equipment, vehicles and machinery
- Working in accordance with warehousing systems and processes
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.