How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Gateway Qualifications Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Gateway Qualifications Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Gateway Qualifications Limited.

More on studying for a qualification

01What it is

The Level 1 Award in Employability Skills develops fundamental skills for entering the workforce. The qualification covers effective participation, reflective learning, and independent enquiry. It is designed for individuals seeking an introductory qualification in preparation for work.

These are the units Gateway Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Gateway Qualifications Limited. It does the teaching and the mapping. Gateway Qualifications Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

02The units

What each unit actually teaches you to do

Applying for a Job Real unit · Gateway Qualifications Limited
You'll understand various job application methods and their advantages and disadvantages. They will develop skills to prepare tailored job applications and CVs that highlight relevant skills and experience.

What you'll be able to do

  • Understand different methods of applying for a job
  • Prepare a job application
  • Prepare a CV
Career Planning Real unit · Gateway Qualifications Limited
This unit equips learners to research and assess a range of career options based on personal interests and skills, plan to achieve career-related goals, and develop strategies for career progression.

What you'll be able to do

  • Investigate career options
  • Assess career options
  • Plan to achieve a career-related goal
  • Plan for career progression
Communication Skills for Work Real unit · Gateway Qualifications Limited
This unit focuses on enhancing learners' written and oral communication skills for work, enabling them to produce accurate written documents and convey information professionally in oral interactions, adapting style to different audiences and purposes.

What you'll be able to do

  • Use written communication effectively in a work context, producing clear, concise, and accurate documents.
  • Use oral communication effectively in a work context, conveying information clearly and professionally in various situations.
Community environment project Real unit · Gateway Qualifications Limited
It teaches you to select, plan, participate in, and review a community environment project. You'll justify their project focus, communicate its benefits, and contribute to its successful implementation.

What you'll be able to do

  • Select a suitable focus area for a community environment project, considering local needs and resources
  • Communicate the benefits of engaging in a community environment project to different audiences
  • Develop a detailed plan for a community environment project, including objectives, activities, and timelines
  • Participate actively in a community environment project, contributing to its successful implementation
  • Review the outcomes of a community environment project, evaluating its impact and identifying areas for improvement
Conduct at Work Real unit · Gateway Qualifications Limited
You'll develop appropriate conduct and professional behaviour in the workplace, including punctuality, respectful communication, adherence to policies, and personal presentation. The unit also encourages reflection on conduct to identify areas for improvement.

What you'll be able to do

  • Conduct yourself appropriately in a work setting, demonstrating professional behaviour.
  • Review and evaluate your own conduct in a work setting, identifying areas for improvement.
Customer service skills Real unit · Gateway Qualifications Limited
This unit introduces learners to the principles of good customer service, including the importance of politeness, helpfulness, and active listening. You'll learn to interact effectively with customers and perform common customer service tasks.

What you'll be able to do

  • Understand the principles of good customer service
  • Demonstrate the ability to interact effectively with customers
  • Demonstrate the ability to perform common customer service tasks
Digital Skills for Work Real unit · Gateway Qualifications Limited
It teaches you to apply digital skills for managing work-related information, creating professional digital content, and communicating effectively. You'll also learn to work safely and responsibly online, following security and ethical guidelines.

What you'll be able to do

  • Apply digital skills to effectively manage and process work-related information
  • Create and edit digital content for various work-related purposes, such as reports, presentations, and documents
  • Utilise digital skills to communicate effectively in a work context, using email, instant messaging, and video conferencing
  • Demonstrate the ability to work online and use digital devices safely and responsibly in a work environment, adhering to security protocols and ethical guidelines
  • Apply problem-solving techniques to resolve technical issues that may arise when using digital tools and technologies
Environmental awareness Real unit · Gateway Qualifications Limited
You'll gain knowledge of climate change causes, the greenhouse effect, and its impact on plants, animals, and people. The unit covers the concept of carbon footprint and explores strategies individuals and businesses can adopt to reduce their environmental impact.

What you'll be able to do

  • Explain how and why the climate is changing, including the key drivers and scientific evidence.
  • Describe the effects of climate change on plants, animals, and people, providing specific examples of impacts.
  • Define the concept of a carbon footprint and explain how it is calculated.
  • Describe how individuals and businesses can reduce their carbon footprint, including practical strategies and examples.
Exploring Entrepreneurship Real unit · Gateway Qualifications Limited
This unit explores the characteristics and skills of successful entrepreneurs. You'll analyse the role of resilience, creativity, innovation, and risk-taking, and assess their own enterprising strengths and development needs.

What you'll be able to do

  • Describe the key characteristics of a successful entrepreneur, including resilience, creativity, and risk-taking
  • Explain the importance of innovation and adaptability in entrepreneurship
  • Analyse the skills and qualities required to start and run a successful business
  • Assess own strengths as an enterprising person, identifying areas of competence and potential
  • Reflect on personal skills and attributes that contribute to entrepreneurial success
  • Identify areas where further development is needed to enhance enterprise skills and knowledge
  • Explore different ways to develop enterprise skills and knowledge, such as training courses, mentoring, and networking
Exploring and Presenting Enterprise Ideas Real unit · Gateway Qualifications Limited
You'll explore and discuss ideas for enterprise activities, select a suitable idea based on criteria, understand associated risks, and develop skills to present their enterprise idea effectively to an audience.

What you'll be able to do

  • Discuss ideas for a potential enterprise activity
  • Select a suitable idea for an enterprise activity
  • Know the potential risks involved in implementing the chosen enterprise activity
  • Present the idea for an enterprise activity effectively to an audience
Health and Safety in the Workplace Real unit · Gateway Qualifications Limited
You'll gain knowledge of health and safety roles and responsibilities in the workplace, identify common hazards, and understand risk control methods. The unit also covers procedures for responding to accidents and incidents, enabling learners to contribute to a safer working environment.

What you'll be able to do

  • Identify roles and responsibilities related to health and safety within the workplace
  • Recognise common workplace hazards
  • Apply methods to control risks associated with identified workplace hazards
  • Describe the procedures for responding to accidents in the workplace
  • Describe the procedures for responding to incidents in the workplace
Improving sustainability in the workplace Real unit · Gateway Qualifications Limited
It teaches you to identify areas within a business requiring sustainability improvements. You'll explore relevant processes, practices, and resources, and develop a project plan with objectives, timelines, and resource allocation to support sustainability enhancements.

What you'll be able to do

  • Identify an area of a business that requires improvement in terms of sustainability, justifying your choice with relevant evidence.
  • Identify processes, practices, or resources that can support improvement in terms of sustainability within the chosen area.
  • Develop and present a project plan to support improvement in terms of sustainability, including clear objectives, timelines, and resource allocation.
Interview Skills Real unit · Gateway Qualifications Limited
You'll learn to prepare thoroughly for interviews by researching organisations and roles, planning travel, and formulating questions. The unit also focuses on presenting oneself positively and reviewing interview performance to support continuous improvement.

What you'll be able to do

  • Prepare effectively for an interview by researching the organisation and the role.
  • Identify appropriate questions to ask the interviewer.
  • Plan the logistics of attending the interview, including travel arrangements and timings.
  • Plan how to present yourself professionally and appropriately at the interview.
  • Present yourself positively and confidently during the interview.
  • Communicate your skills, experience, and suitability for the role effectively.
  • Review your performance in the interview, identifying areas of strength and areas for improvement.
  • Reflect on the feedback received and use it to enhance future interview performance.
Introduction to Self-Employment Real unit · Gateway Qualifications Limited
You'll gain knowledge of self-employment within a specific sector, including opportunities, advantages, and disadvantages. They will understand responsibilities, income and expenditure management, and necessary skills for self-employment.

What you'll be able to do

  • Describe the nature of self-employment in a given sector, including the types of businesses and opportunities available
  • Explain the advantages and disadvantages of self-employment compared to traditional employment
  • Identify the skills and qualifications required to succeed in self-employment in the chosen sector
  • Explain how to manage income and expenditure as a self-employed person, including budgeting and financial planning
  • Describe the importance of record-keeping and financial management for self-employed individuals
  • Identify the responsibilities of a self-employed person, including legal, ethical, and financial obligations
  • Explain the importance of complying with relevant regulations and legislation
  • Describe the responsibilities of a self-employed person in relation to customer service and quality assurance
Leadership skills Real unit · Gateway Qualifications Limited
You'll understand different leadership styles and the characteristics of effective leadership. They will demonstrate leadership skills such as motivation and delegation, and review their own leadership performance.

What you'll be able to do

  • Understand the key characteristics of effective leadership, including different leadership styles and their impact.
  • Demonstrate effective leadership skills in a practical context, such as motivating a team or delegating tasks.
  • Review and evaluate one's own leadership performance, identifying strengths and areas for development.
Making the Most of Work Placement Real unit · Gateway Qualifications Limited
It teaches you to prepare for, set goals during, and review a work placement. You'll research the organisation, understand role expectations, and evaluate the skills and knowledge gained.

What you'll be able to do

  • Prepare for a work placement by understanding the organisation, role, and expectations.
  • Identify any necessary equipment or resources required for the placement.
  • Set specific, measurable, achievable, relevant, and time-bound (SMART) goals for the work placement.
  • Monitor progress towards achieving the set goals throughout the placement.
  • Review the work placement experience, evaluating the achievement of set goals.
  • Reflect on the skills and knowledge gained during the placement and identify areas for further development.
Negotiation Skills Real unit · Gateway Qualifications Limited
You'll develop negotiation skills, including clear and respectful communication of their own needs and views, responding appropriately to objections, understanding others' perspectives, and suggesting mutually agreeable solutions.

What you'll be able to do

  • Communicate your own wants, needs, and views clearly and respectfully to others during a negotiation.
  • Express your position confidently and assertively.
  • Respond appropriately to the objections or queries raised by others during a negotiation.
  • Address concerns and provide reasoned explanations for your position.
  • Discuss the wants, needs, and views of others involved in the negotiation process.
  • Listen actively and empathetically to understand different perspectives.
  • Suggest potential ways forward at the end of a negotiation process, aiming for a mutually acceptable outcome.
  • Propose compromises and solutions that address the needs of all parties involved.
Numeracy Skills for Work Real unit · Gateway Qualifications Limited
You'll select and apply appropriate numeracy skills in work contexts, performing calculations and measurements accurately. They will use numerical data to inform decisions and communicate results effectively.

What you'll be able to do

  • Select appropriate numeracy skills relevant to a specific task or situation in a work context.
  • Identify the required calculations or measurements needed.
  • Apply appropriate numeracy skills accurately and efficiently in a work context.
  • Perform calculations, measurements, or data analysis using relevant techniques.
  • Use the results obtained from applying numeracy skills to inform decision-making in a work context.
  • Interpret and present numerical data effectively to colleagues or clients.
Searching for a Job Real unit · Gateway Qualifications Limited
You'll learn to find and evaluate job vacancies using various sources such as online job boards and recruitment agencies. The unit encourages a proactive approach to job searching and effective methods for contacting potential employers.

What you'll be able to do

  • Identify various sources of information about job vacancies
  • Evaluate the suitability of different job vacancies based on personal skills and interests
  • Demonstrate a proactive approach to job searching by actively seeking opportunities
  • Utilise different methods for contacting potential employers
Self-Management Skills for Work Real unit · Gateway Qualifications Limited
You'll develop self-management skills essential for work, including effective time-keeping, organisation of tasks and workspace, and managing their own feelings and behaviours. They will also review and reflect on their self-management to improve work performance.

What you'll be able to do

  • Demonstrate effective time-keeping skills in a work environment.
  • Work in a consistently organised manner.
  • Manage own feelings and behaviours appropriately in the workplace.
  • Review and evaluate own self-management skills to identify areas for improvement.
Setting and Meeting Work-Related Targets Real unit · Gateway Qualifications Limited
You'll be able to set personal work-related targets using the SMART framework, monitor their progress, and review outcomes. The unit supports learners in identifying successes and areas for improvement to enhance their future performance.

What you'll be able to do

  • Set personal targets relating to work, ensuring they are specific, measurable, achievable, relevant, and time-bound (SMART)
  • Review progress towards personal targets, identifying areas of success and areas for improvement
Skills for Creative Thinkers Real unit · Gateway Qualifications Limited
This unit develops learners' creative thinking skills by encouraging the generation of diverse ideas and the use of brainstorming techniques. You'll apply imaginative solutions to problems and evaluate the originality and feasibility of their ideas.

What you'll be able to do

  • Demonstrate the ability to think creatively, generating new ideas and perspectives
  • Work creatively to apply imaginative solutions to problems and challenges
Skills for Effective Participants Real unit · Gateway Qualifications Limited
It teaches you to engage with community issues, understand their impact, and take action to bring about improvements. You'll participate in activities that contribute to positive change within their communities.

What you'll be able to do

  • Engage with issues that affect their communities (e.g. place of learning, work or area in which they live), demonstrating awareness and understanding
  • Take action to bring about improvements within communities, contributing to positive change and development
Skills for Independent Enquirers Real unit · Gateway Qualifications Limited
This unit teaches learners to plan and conduct investigations by defining purposes, identifying resources, and following procedures. You'll collect data accurately, analyse findings, and present results clearly and effectively.

What you'll be able to do

  • Plan investigations by defining the purpose, identifying the resources needed, and outlining the steps to be taken.
  • Carry out investigations by following the planned procedures, collecting data accurately, and recording observations systematically.
  • Present the findings of investigations in a clear and organised manner, using appropriate formats such as written reports, tables, or charts.
Skills for Reflective Learners Real unit · Gateway Qualifications Limited
This unit develops learners' reflective learning skills by identifying strengths and weaknesses, setting specific and achievable goals, and reflecting on progress to support ongoing personal and professional development.

What you'll be able to do

  • Identify own strengths and weaknesses relevant to learning and development
  • Set goals for own development, considering strengths and weaknesses
  • Reflect on progress and achievement towards set goals
Social Media for Job Prospecting Real unit · Gateway Qualifications Limited
You'll gain knowledge of various social media platforms and their common uses, understand the importance of safe and responsible social media use, and develop skills to utilise social media effectively for job prospecting purposes.

What you'll be able to do

  • Know about a range of social media platforms and their common uses, including LinkedIn, Twitter, Facebook, and Instagram.
  • Know about the importance of safe and responsible use of social media, including protecting personal information, avoiding cyberbullying, and respecting copyright laws.
  • Know about how social media can be used effectively for job prospecting, including researching companies, networking with professionals, and applying for jobs.
  • Use social media platforms to search for job opportunities, connect with potential employers, and promote your skills and experience.
Solving Work-Related Problems Real unit · Gateway Qualifications Limited
This unit develops learners' ability to identify sources of help for work-related problems, apply appropriate problem-solving strategies, implement solutions, and evaluate their effectiveness in resolving issues.

What you'll be able to do

  • Use sources of help for a work-related problem
  • Solve a work-related problem
  • Apply a strategy to solve a work-related problem
Sustainability Real unit · Gateway Qualifications Limited
This unit provides learners with an understanding of sustainability, including its definition and the three pillars: environmental, social, and economic. You'll examine human impacts on sustainability, sustainability goals, and business practices aimed at achieving sustainability.

What you'll be able to do

  • Define the concept of sustainability and its importance
  • Explain how human activities can negatively impact sustainability
  • Identify key sustainability goals and targets set by organisations
  • Describe how a specific business or sector is actively working towards achieving sustainability goals
  • Give examples of sustainable practices within a business or sector
Taking Personal Responsibility for the Environment Real unit · Gateway Qualifications Limited
You'll research individual actions to combat climate change and identify ways to reduce their own environmental impact. It teaches you to implement practical changes and reflect on the effectiveness of their efforts to improve environmental sustainability.

What you'll be able to do

  • Research different ways individuals can help fight climate change, considering various approaches and their potential impact.
  • Identify specific ways to reduce your own negative impact on the environment, considering your daily activities and consumption habits.
  • Implement practical actions or changes to reduce your negative impact on the environment, putting your identified strategies into practice.
  • Reflect on how effectively you have reduced your negative impact on the environment, evaluating the success of your implemented actions and identifying areas for further improvement.
Time Management Real unit · Gateway Qualifications Limited
This unit equips learners with time management skills to prioritise tasks, create schedules, and use organisational tools. You'll assess their time management effectiveness and identify strategies to improve productivity in work or study contexts.

What you'll be able to do

  • Manage their time effectively while working or studying, prioritising tasks and meeting deadlines.
  • Assess how well they are managing their time, identifying areas for improvement and implementing strategies to enhance time management skills.
Working Safely Real unit · Gateway Qualifications Limited
This unit provides learners with knowledge to identify risks and hazards in the workplace and apply safe working practices to minimise harm. You'll learn to use personal protective equipment and communicate safety concerns effectively.

What you'll be able to do

  • Identify potential risks present in a work environment
  • Identify potential hazards present in a work environment
  • Apply methods to reduce the risk of harm to self within the work environment
  • Apply methods to reduce the risk of harm to others within the work environment
  • Implement procedures to deal with hazards within the work environment
  • Implement procedures to deal with risks within the work environment
Working in a Team Real unit · Gateway Qualifications Limited
You'll develop the ability to identify when teamwork is beneficial and contribute positively to team activities. This unit covers effective collabouration, communication, and reflection on team performance to enhance future teamwork.

What you'll be able to do

  • Identify when it would be beneficial to approach a task or problem as a team
  • Identify when it would be beneficial to approach a task or problem as a team
  • Identify when it would be beneficial to approach a task or problem as a team
  • Work positively as a member of a team
  • Reflect on the performance of a team
Working with Colleagues Real unit · Gateway Qualifications Limited
You'll learn to work effectively with senior colleagues and peers by demonstrating respect, professional communication, and collabouration to contribute positively to the workplace environment.

What you'll be able to do

  • Work effectively with senior colleagues, demonstrating respect, professionalism and appropriate communication skills
  • Work collaboratively with peers in the workplace, contributing to a positive and productive working environment
By email

Free, by email

Is this the right qualification for you?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

Your employer, or 'self-employed'

Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.

03Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 52 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Sustainability Coordinator

This work can lead to a Senior Sustainability Specialist role, then on to Sustainability Program Manager or Sustainability Manager.

See the whole journey
Still deciding?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

04The credits

The credits, and who awards them

Level 1 credits are regulated, and they are awarded by Gateway Qualifications Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Applying for a JobCareer PlanningCommunication Skills for WorkCommunity environment projectConduct at WorkCustomer service skillsDigital Skills for WorkEnvironmental awareness

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach You have to open the conversation in “Interview Skills”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Rehearse the conversation Apply

    “Interview Skills” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.

  • Pitch it Evaluate

    “Exploring Entrepreneurship” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.

  • Bring your own plan Create

    For “Career Planning” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Lead it Apply

    “Leadership skills” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Applying for a Job, one of this qualification's own units.

Applying for a Job Level 1

Applied to your work in any of these jobs

Learners will understand various job application methods and their advantages and disadvantages. They will develop skills to prepare tailored job applications and CVs that highlight relevant skills and experience.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Gateway Qualifications Level 1 Award in Employability Skills

33 units in this credential, in the order it lists them, awarded by Gateway Qualifications Limited.

  1. Applying for a Job
  2. Career Planning
  3. Communication Skills for Work
  4. Community environment project
  5. Conduct at Work
  6. Customer service skills

and 27 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Start my free AI Fluency module

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.