SFEDI Enterprises Ltd. T/A SFEDI Awards · RQF Level 2
SFEDI Awards Level 2 Award in Passport to Enterprise and Employment
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits12
- Guided learning93 hours
- Units in this qualification95
Awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards · on the Ofqual register
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Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
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What you’ll learn
What each unit actually teaches you to do
This qualification develops an understanding of enterprise and employment. It is suitable for individuals preparing for work, covering topics such as innovation, sales techniques, and the business environment.
These are the units SFEDI Enterprises Ltd. T/A SFEDI Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Active Citizenship in the Local CommunityReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the social diversity of citizens in the local community.
Alcohol Awareness for the IndividualReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand unit strengths and safe limits of alcohol.
Business Idea Creation Through Innovation and CreativityReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the concepts of innovation and creativity in the context of business.
- Understand the importance of innovation and creativity in generating new business ideas.
- Understand how competition can foster a culture of innovation within a business.
- Understand how competition can foster a culture of creativity within a business.
Choosing Premises for a BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of suitable premises to a business, including location and accessibility
- Understand how to choose suitable premises for meeting business needs, considering factors such as cost, size and facilities
Competitor Analysis in the Sales EnvironmentReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose and application of sales-related information within a competitive sales environment.
- Understand the requirements for the collection and secure storage of sales-related information, including data protection regulations.
- Understand the application of various tools and methods used to analyse both quantitative and qualitative sales-related information.
- Understand how the results of competitor analysis are used to inform sales strategies and improve business performance.
Comply with Business Legal RequirementsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Select a legal status for a business, considering the implications of each option.
- Comply with legal requirements of setting up and running a business, including registration, licensing and insurance.
Conflict ResolutionReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand factors that contribute to conflict
Creating a Vision for Your BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Identify and develop a new business idea, considering its feasibility and potential profitability.
- Understand the help and support that is available to businesses, including funding, advice and training.
Creative Thinking in WorkReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Recognise creative thinking.
Critical Thinking SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand what is meant by critical thinking.
Customer Service in SalesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to build long-term relationships with customers in a sales environment.
- Understand different approaches to managing customer accounts effectively.
- Understand the importance of customer loyalty for business success.
- Understand the importance of the brand and organisational reputation in customer service.
- Understand how to meet customers’ after-sales service needs to ensure satisfaction.
Develop your business ideaReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to develop your business idea, including identifying its unique selling points and potential challenges.
- Understand the market for your business idea, including identifying target customers and analysing competitor activity.
Developing a Personal Exercise ProgrammeReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of exercise.
Developing an Enterprising CharacterReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the meaning of the term enterprising character.
- Understand own enterprising character.
- Understand how to develop own enterprising character.
Disclosing OffencesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand what is meant by disclosure
- Understand the disclosure of offences
Diversity Within SocietyReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand what is meant by diversity in society.
Employment Rights and ResponsibilitiesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand employment rights and responsibilities.
Equality and DiversityReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the terms equality and diversity.
Family RelationshipsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand family units and roles.
Financial Modelling and ForecastingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how finance is managed within a business context
- Understand appropriate sources of business finance
- Estimate income and expenditure for a business
Getting and Keeping Subcontracting Work in the Construction SectorReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the various avenues for finding subcontracting work in the construction sector
- Understand the strategies and techniques required to successfully win subcontracting work
- Understand the process for accessing Construction Skills Certification Scheme (CSCS) cards and the requirements for health, safety and environment testing
- Understand the different types of commercial insurances relevant to subcontracting work
- Understand the importance of maintaining good working relationships and delivering quality work to ensure continued subcontracting opportunities
Healthy LivingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand personal fitness and its components.
ICT for employmentReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Appraise their own technology skills in relation to the different skills needed in different job roles
- Use a range of ICT equipment safely and how to use software commonly found in a place of work
Improving Assertiveness and Decision Making SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how decisions are made
Improving Spelling, Punctuation and GrammarReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Locate correct spellings.
Interpersonal SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Identify own strengths and skills.
Introduction to MentoringReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand what is meant by mentoring.
Keep on Top of Finances as a SubcontractorReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Determine the amount of money needed to cover essential living expenses.
- Estimate weekly earnings as a subcontractor, taking into account potential fluctuations in workload and payment schedules.
- Be prepared for the annual HMRC self-assessment process, including record-keeping requirements and deadlines.
Learning from VolunteeringReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand personal goals for volunteering.
Legal Requirements for BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the different legal statuses available for a business, such as sole trader, partnership, and limited company.
- Understand how to comply with legal requirements of setting up and running a business, including registration, taxation, and employment law.
Maintaining Sexual HealthReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand STIs and their implications.
Managing TimeReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand time management.
Mentoring SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the stages of the mentoring relationship.
Oral Presentation SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Source information for and plan a presentation.
Parenting SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand responsibilities as a parent.
Personal Confidence and Self AwarenessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand reasons for feeling confident and lacking confidence
- Understand effective participation in social situations.
- Understand ways to manage stress
Personal Development SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand own strengths and weaknesses
- Understand current life situation and relationships
Personal Finance and Debt ManagementReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand income and expenditure.
Personal Skills and Abilities to Start a BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Reflect on own interest in starting a business, considering personal motivations and aspirations.
- Identify personal development needs in relation to running own business, recognising areas for improvement and skill enhancement.
- Reflect on the rewards and commitments of running own business, evaluating the potential benefits and challenges involved.
Personal and Social ResponsibilityReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the impact of own actions and decisions.
Plan and Cook for a Healthy LifestyleReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand food groups and their functions.
Prejudice and DiscriminationReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the meaning of prejudice and discrimination.
Preparation for WorkReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose of career planning.
Preparation for a Recruitment InterviewReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of being prepared for a recruitment interview.
Preparing and Pitching a Business PlanReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to structure a business plan, including key sections and information
- Understand how to produce a business plan, ensuring clarity and accuracy
- Review a business plan, identifying strengths, weaknesses, and areas for improvement
- Present a pitch for a business plan, effectively communicating its key aspects and potential
Presenting informationReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how work-related information is commonly presented in various formats.
- Originate information suitable for presentation to specific audiences within a workplace.
- Present information effectively to specific audiences within a workplace.
Principles of Marketing and SellingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to identify and meet customer needs in a new business, including market research and customer service
- Understand how to market products or services in a new business, including different marketing channels and techniques
- Understand how to plan for selling products or services, including sales strategies and customer relationship management
Principles of Marketing and Selling in a New BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to identify and meet customer needs in a new business through market research and analysis
- Understand how to market products or services in a new business using appropriate marketing strategies and channels
- Prepare for selling products or services, including developing sales techniques and product knowledge
Principles of Online SellingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to plan online selling strategies, including target audience identification and marketing channel selection.
- Understand implementation issues in online selling, such as website design, payment processing, and order fulfilment.
- Understand evaluation processes for online selling, including key performance indicators (KPIs) and methods for measuring success.
Principles of Personal Responsibilities and Working in a Business EnvironmentReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the employment rights and responsibilities of both the employee and the employer within a business
- Understand the purpose and importance of adhering to health, safety and security procedures in a business environment
- Understand how to communicate effectively with colleagues, customers and other stakeholders
- Understand how to work effectively with and support colleagues to achieve common goals
- Understand how to plan own work activities and be accountable to others for completing tasks
- Understand the purpose of continuously improving own performance in a business environment and how to implement improvement strategies
- Understand the types of problems that may occur in a business environment and how to deal with them effectively, including escalation procedures
Principles of Presentations and Demonstrations in SalesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to prepare for a sales presentation or demonstration
- Understand how to deliver a sales presentation or demonstration
- Understand the role of evaluating sales presentations/demonstrations
Principles of Selling at Trade Fairs and ExhibitionsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the key factors to consider when deciding whether to participate in trade fairs and exhibitions
- Understand the processes involved in preparing for trade fairs and exhibitions, including logistics and marketing
- Understand effective techniques for selling products or services at trade fairs and exhibitions
Problem Solving SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand factors influencing solutions to problems
Problem Solving at WorkReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand problem-solving processes.
Produce and Implement a Business Plan for a BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Produce comprehensive and realistic business plans for a business, incorporating relevant market research and financial projections.
- Implement business plans effectively within a business, monitoring progress and making necessary adjustments.
Promotion of Products and Services Through Social MediaReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Know the benefits of using social media platforms to conduct market research and gather customer insights.
- Know the benefits of promoting products and services through social media channels, such as increased brand awareness and customer engagement.
- Know the potential risks associated with promoting products and services through social media, including negative feedback and reputational damage.
- Know how different social media applications are used for marketing and promotion purposes.
- Create a professional and engaging social networking profile for a specific product or service.
- Use a social network to communicate effectively with others to promote a product or service and build relationships.
Recognising Issues of Substance MisuseReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the differences between legal and illegal substances.
Recognising and Dealing with BullyingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand bullying and its effects.
Recruitment for BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand what factors to consider when recruiting for a possible job vacancy in business, including skills, experience, and qualifications.
- Understand how to prepare an advertisement for a possible job vacancy, ensuring it is accurate, attractive, and compliant with relevant legislation.
- Understand how to select an applicant for a possible vacancy, using fair and objective selection methods such as shortlisting and interviewing.
Research SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand different types of research methods
Researching A MarketReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the main types of market research used to inform marketing decisions, including primary and secondary research methods
- Plan a market research activity, defining objectives, target audience, and research methods
- Carry out market research, collecting relevant data from chosen sources
- Analyse data gathered from market research, identifying key trends and insights
- Interpret data gathered from market research to inform marketing decisions
Responding to Body ImageReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how media influences body image.
Setting Up to Trade LegallyReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Select an appropriate legal status for a business, such as sole trader or partnership.
- Comply with the legal requirements associated with the chosen legal status.
- Understand the process of registering as self-employed with HMRC.
- Understand how to obtain a Unique Tax Reference (UTR) number.
Speaking and Listening SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Communicate effectively with others.
Stress and Stress Management TechniquesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the term stress.
Teamwork SkillsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the characteristics of a team leader.
The Business EnvironmentReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of the business environment, including economic, social, and political factors
- Understand current trends that could affect a start-up business, including technological advancements and market changes
The Entrepreneurial Mindset Required for Self-EmploymentReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand what is meant by entrepreneurship, including its characteristics, benefits, and challenges.
- Reflect on own interest in starting a business, considering personal motivations, skills, and resources.
- Develop an entrepreneurial skill set, including problem-solving, communication, and financial management skills.
The Financial Impact of Returning to WorkReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to assess the financial impact of moving into employment, including income, benefits and expenses
The Impact of the Environment on a BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand environmental laws and regulations and their potential impact on a business
- Understand how a business can comply with environmental laws and regulations
- Understand how a business can develop effective environmental practices
The Marketing PlanReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the principles of marketing products or services within a business context.
- Understand different marketing strategies and their application to various products or services.
- Plan marketing activities to promote products or services effectively.
- Plan promotional activities to enhance the visibility of products or services.
The Workplace and the Importance of an Enterprise CultureReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand what is meant by an enterprise culture.
Understand How to Plan for a New BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the key factors to be considered when planning to start a new business, such as market research, financial projections, and legal requirements.
- Know the typical layout and purpose of each section within a comprehensive business plan.
- Access relevant information, support, and professional advice when planning a new business venture.
Understanding Business Awareness in SalesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand business issues in the sales environment, including market trends, competitor analysis, and customer needs.
- Understand the importance of business news in the sales environment, and how it can inform sales strategies and customer interactions.
- Understand the use of networking in sales, including building relationships with potential clients and industry contacts.
Understanding Business Relationships in a New BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of business contacts, recognising their value in networking and collaboration.
- Understand how to build positive business relationships, developing effective communication and interpersonal skills.
Understanding Customer ServiceReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the benefits of good customer service.
Understanding Customers' Credit Worthiness for Sales PurposesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the process of assessing customers’ creditworthiness.
- Understand how customers’ ongoing credit status is monitored.
Understanding Eating DisordersReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand different eating disorders.
Understanding Finance in a Business ContextReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand different ways of financing a new business venture, including loans, grants, and investment.
- Understand how finance is managed within a business context, including budgeting, financial planning, and record-keeping.
- Know how cash flow is managed effectively in a business to ensure financial stability and sustainability.
Understanding Human Behaviour in RelationshipsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand different types of relationships.
Understanding InnovationReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the implications of innovation.
Understanding Legal, Regulatory and Ethical Requirements in Sales or MarketingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand an organisation’s procedures for dealing with legal, regulatory and ethical requirements relating to sales or marketing activities.
- Understand the legal, regulatory and ethical limits of the sales or marketing role, including data protection, consumer rights, and advertising standards.
Understanding MediationReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand mediation and its role in conflict resolution
Understanding MotivationReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Reflect on motivations.
Understanding Negotiation of Deals in a New BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the importance of negotiation in a new business, recognising its impact on success and sustainability.
- Understand how to negotiate deals for a business, applying effective strategies and techniques to achieve favourable outcomes.
Understanding Sales TargetsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the methods used to calculate sales targets.
- Understand the purpose and application of sales targets within an organisation.
- Understand how to collect relevant data related to sales activities.
- Understand how to evaluate sales performance against set targets.
Understanding Sales Techniques and ProcessesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the sales cycle.
- Understand the buyer decision-making process.
- Understand how to generate and qualify sales leads.
- Understand how to sell by inbound telephone call.
- Understand how to sell by outbound telephone call.
- Understand the principles of selling face to face.
- Understand how to close a sale.
- Understand how to process sales orders.
Understanding Welfare at WorkReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the health and safety requirements of workplace surroundings, including legal obligations and employer responsibilities.
- Understand the main elements of Control of Substances Hazardous to Health (COSHH) regulations and their practical application in the workplace.
- Understand how to prevent common accidents at work by identifying hazards and implementing appropriate control measures.
- Understand how to respond to first aid incidents, including assessing the situation and providing initial assistance.
- Demonstrate resuscitation techniques, including CPR, on a manikin.
- Safely handle and move inanimate loads, using correct manual handling techniques to minimise the risk of injury.
Understanding and Coping with ChangeReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand types of change and their effects.
Understanding the Challenges and Risks of Starting a New BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Know why a clear vision is important to the success of a new business
- Know why clearly defined values are important to the success of a new business
- Understand the potential opportunities that may arise when starting a new business
- Understand the potential risks that may arise when starting a new business
Understanding the Relationship Between Sales and MarketingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the impact of different organisational structures on sales functions
- Understand the impact of different organisational structures on marketing functions
- Understand the interface between sales and marketing functions
- Understand the impact of sales on product development processes
- Understand the impact of marketing on product development processes
Understanding the Sales EnvironmentReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the sales market, including its structure, trends, and key players.
- Understand different types of business focus in sales and marketing, such as product-oriented, customer-oriented, and market-oriented approaches.
- Understand how to manage time effectively in the sales environment, prioritising tasks and meeting deadlines.
- Understand the use of IT in sales, including CRM systems, online marketing tools, and data analysis software.
- Understand how to communicate information effectively in a sales environment, using verbal, written, and visual communication methods.
Universal CreditReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand what is meant by Universal Credit, including its purpose and eligibility criteria
- Understand the structure of Universal Credit, including the different elements and how they are calculated
- Understand how to make an application for Universal Credit, including the online application process and the evidence required
Use of AI in Social MediaReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of artificial intelligence (AI) in social media platforms and their applications.
- Recognise the benefits of using AI in social media, such as increased efficiency and improved targeting.
- Recognise the potential risks of using AI in social media, including ethical considerations and data privacy concerns.
- Identify appropriate AI tools that can be used for effective social media management.
- Utilise AI tools to streamline social media management tasks.
- Create engaging and relevant social media content using AI-powered tools.
- Optimise social media content using AI-driven insights and analytics.
Using Lateral Thinking to Apply for JobsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the concept of lateral thinking.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Choose a legal format for your business
- Develop learning products and tools in social marketing practice
- Find business premises
- Get finance for your business
- Obtain, prepare and promote job vacancies
- Pitch food and related products to potential customers in a food and drink business
- Plan the direction of your business
- Recruit talent in a food and drink business
Where this can lead
Associate Competitor Research Analyst
Your journey starts here, learning the ropes and building a strong foundation. We're committed to helping you grow, whether that's becoming a top-tier individual contributor or eventually leading a team. The future is pretty open, honestly.
See the whole journey →Showing 6 roles, drawn from 106 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
This unit aims to foster active community engagement and understanding of social diversity.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for SFEDI Awards Level 2 Award in Passport to Enterprise and Employment
95 units in this credential, in the order it lists them, awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards.
- Active Citizenship in the Local Community
- Alcohol Awareness for the Individual
- Business Idea Creation Through Innovation and Creativity
- Choosing Premises for a Business
- Competitor Analysis in the Sales Environment
- Comply with Business Legal Requirements
and 89 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.