How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer AIM Qualifications has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and AIM Qualifications awards. A qualified assessor at the centre judges your evidence, and the certificate comes from AIM Qualifications.
01What it is
This Level 1 diploma develops skills for employability. Learners will study communication in the workplace, confidence building, and assertiveness. It is designed for those seeking to improve their prospects of gaining employment.
These are the units AIM Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with AIM Qualifications. It does the teaching and the mapping. AIM Qualifications sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
02The units
What each unit actually teaches you to do
Accessing Commercial Services Real unit · AIM Qualifications
This unit provides knowledge of various commercial services and how to access them. You'll identify different services, understand their purposes, and demonstrate the ability to select and use commercial services to meet specific needs.
What you'll be able to do
- Know about a range of commercial services available to the public
- Use a commercial service to meet a specific need
Accessing Financial Services Real unit · AIM Qualifications
You'll gain knowledge of financial services available to the public and how to access them. The unit covers identifying financial products, understanding their purposes, and selecting appropriate services to meet individual needs effectively.
What you'll be able to do
- Know about a range of financial services available to the public
- Use a financial service to meet a specific need
Action Planning for Personal Success Real unit · AIM Qualifications
This unit supports learners in identifying their strengths and areas for improvement, setting achievable personal success goals, and implementing strategies to meet these goals. You'll also monitor and evaluate their progress towards goal fulfilment.
What you'll be able to do
- Know and understand own strengths, identifying areas of competence
- Know and understand own areas for improvement, recognising areas for development
- Know and understand own goals for personal success, setting achievable targets
- Meet own goals for personal success, implementing effective strategies
- Know about progress towards achieving own goals, monitoring and evaluating performance
Adapting to Change at Work Real unit · AIM Qualifications
This unit provides learners with an understanding of why organisations need to respond to change, including market forces and technological advancements. You'll explore how organisations implement change and the role of individual initiative in adapting to new situations.
What you'll be able to do
- Explain why organisations need to respond to change, including market forces and technological advancements
- Describe how organisations adapt to change, including implementing new strategies and processes
- Explain why organisations need individuals to take initiative, including problem-solving and innovation
- Describe how individuals can take initiative in the workplace, including suggesting improvements and volunteering for new tasks
Appraisals and Setting Targets Real unit · AIM Qualifications
You'll understand the purpose and process of appraisals and target setting. The unit covers effective communication skills, responding constructively to criticism and praise, and setting achievable personal and organisational targets.
What you'll be able to do
- Understand the purpose and process of appraisals
- Understand the importance of effective communication skills in appraisals
- Demonstrate effective communication skills
- Understand how to respond constructively to criticism
- Understand how to respond appropriately to praise
- Understand the principles of setting targets
- Understand how to set achievable targets
Artwork and Imaging Software Skills Real unit · AIM Qualifications
You'll learn to create simple artwork and images using appropriate techniques and software tools. The unit covers selecting suitable tools, applying techniques, and producing digital images to meet task requirements.
What you'll be able to do
- Create images using appropriate techniques and tools
- Use software to produce simple artwork and images, demonstrating basic functionality
Assertiveness and Decision Making Skills Real unit · AIM Qualifications
It teaches you to make informed decisions by evaluating options and understanding rights and responsibilities. You'll develop negotiation skills and apply assertiveness techniques to achieve desired outcomes while considering implications and benefits.
What you'll be able to do
- Make informed decisions and choices about themselves
- Describe the rights and responsibilities of self and others in various situations
- Use negotiation skills to achieve desired outcomes in a constructive manner
- Explain the implications and benefits of assertiveness in different contexts
Audio Software Skills Real unit · AIM Qualifications
You'll learn to capture, combine, edit, and present audio sequences using appropriate hardware and software tools, producing audio products for specific audiences.
What you'll be able to do
- Use audio hardware and software to capture audio sequences effectively
- Use audio software tools to combine different audio sequences into a cohesive whole
- Use audio software tools to edit audio sequences to a professional standard
- Play and present audio sequences in a suitable format for the intended audience
Building Confidence and Self Esteem Real unit · AIM Qualifications
This unit explores the impact of confidence and self-esteem on communication and career progression. You'll define self-esteem, understand its relationship with confidence, and identify strategies to build both for personal and professional development.
What you'll be able to do
- Describe the impact of confidence on personal and professional life
- Explain the meaning of self-esteem and its importance
- Identify and apply different ways of building confidence
- Implement strategies for building self-esteem
Building a Personal Career Portfolio Real unit · AIM Qualifications
You'll identify their skills, abilities, experience, knowledge, and personal qualities relevant to career goals. They will build a personal portfolio, produce a Curriculum Vitae (CV), and clarify personal goals to support career development.
What you'll be able to do
- Identify own skills, abilities, experience, knowledge and personal qualities
- Construct a portfolio of personal and educational information
- Produce a Curriculum Vitae (CV)
- Identify own personal goals
Building and Managing Workplace Relationships Real unit · AIM Qualifications
This unit provides learners with knowledge of acceptable workplace behaviour and professional boundaries. You'll learn to recognise and respond to different behaviours, give and receive constructive criticism, and manage conflict constructively.
What you'll be able to do
- Understand acceptable boundaries to behaviour in the workplace
- Recognise and respond to different behaviours in the workplace
- Give and respond to constructive criticism in a professional manner
- Understand how conflict can be dealt with constructively in the workplace
Bullying and Harassment in the Workplace Real unit · AIM Qualifications
You'll define bullying and harassment in the workplace, recognising various forms such as verbal abuse and discrimination. The unit also covers appropriate strategies and relevant policies and procedures to address and prevent such behaviours.
What you'll be able to do
- Define bullying in the workplace
- Define harassment in the workplace
- Understand the different forms that bullying and harassment can take
- Identify appropriate strategies to help deal with situations of bullying
- Identify appropriate strategies to help deal with situations of harassment
- Understand the policies and procedures in place to deal with bullying
- Understand the policies and procedures in place to deal with harassment
CV Writing Real unit · AIM Qualifications
This unit provides learners with knowledge of the purpose and content of a CV. You'll learn to complete a CV accurately, including personal details, work experience, education, and qualifications, formatted professionally for job applications.
What you'll be able to do
- Know the purpose of a CV in the job application process
- Know what information a CV should contain, including personal details, work experience, and education
- Complete a CV effectively, including formatting and writing style
Career Planning Real unit · AIM Qualifications
It teaches you to identify their strengths, qualities, skills, and abilities and locate sources of career information, advice, and guidance. You'll relate their abilities to progression opportunities and plan transitions to further education, training, or work.
What you'll be able to do
- Identify own strengths
- Identify own qualities
- Identify own skills
- Identify own abilities
- Identify sources of information for career planning
- Identify sources of advice for career planning
- Identify sources of guidance for career planning
- Explain how own abilities relate to progression opportunities
- Plan for transition to the next stage of education
- Plan for transition to the next stage of training
- Plan for transition to the next stage of work
Communication Skills for Group and Teamwork Real unit · AIM Qualifications
It teaches you to understand group roles and communication methods within teams. You'll explore the use of praise, constructive criticism, and positive relationships to support teamwork.
What you'll be able to do
- Know about the different roles of group members within a team
- Understand communication methods within group situations
- Understand the importance of praise within a team
- Understand the importance of constructive criticism within a team
- Understand the importance of relationships within your own team
Communication in the Workplace Real unit · AIM Qualifications
This unit covers the key principles of effective verbal, non-verbal, and written communication in the workplace. You'll identify communication needs, evaluate their own communication effectiveness, and practise communicating appropriately with colleagues and supervisors.
What you'll be able to do
- Describe the key principles of effective communication in a workplace environment.
- Identify what information needs to be communicated in specific workplace situations.
- Describe a range of methods for communicating effectively in the workplace, including verbal, non-verbal, and written communication.
- Evaluate the effectiveness of their own communication skills in different workplace scenarios.
- Communicate effectively with colleagues and supervisors in the workplace, using appropriate language and tone.
Computer Basics Real unit · AIM Qualifications
You'll gain foundational knowledge of computer hardware and software components, common terminology, performance features, and operating systems. This unit provides an understanding of how these elements interact to support computer functionality.
What you'll be able to do
- Identify the different parts of a computer, including hardware and software components
- Define computer terminology, including common terms and acronyms
- Describe computer performance and features, including processing speed, memory, and storage capacity
- Identify different computer operating systems and their basic functions
Computer Security and Privacy Real unit · AIM Qualifications
You'll gain an understanding of computer security and privacy principles, including computer ethics. The unit covers methods to keep computers secure and updated, and the implementation of basic security measures.
What you'll be able to do
- Know about the key principles of computer security and privacy
- Keep own computer secure and updated, implementing basic security measures
- Know about computer ethics and responsible computer usage
Conduct at Work Real unit · AIM Qualifications
You'll develop knowledge of expected workplace behaviour, including relevant rules, policies, and codes of conduct. The unit emphasises the importance of professional conduct, the impact of unacceptable behaviour, and maintaining acceptable behaviour standards.
What you'll be able to do
- Know what behaviour is expected in the workplace, including rules, policies and procedures
- Know why it is necessary to follow codes of behaviour in the workplace, explaining the importance of professional conduct
- Know about the possible impact of unacceptable behaviour in the workplace, on individuals and the organisation
- Maintain acceptable behaviour in the workplace, demonstrating appropriate conduct in different situations
Conflict Resolution in the Workplace Real unit · AIM Qualifications
You'll understand the causes and effects of workplace conflict, different behavioural responses, and the impact of communication styles. The unit covers conflict resolution strategies and the role of third parties in mediating disputes.
What you'll be able to do
- Understand the factors that contribute to conflict in the workplace
- Understand the different responses to conflict
- Understand how communication styles can affect a conflict situation
- Understand what conflict resolution entails
- Understand the role of a third party in resolving conflict in the workplace
Coping Strategies at Work Real unit · AIM Qualifications
This unit equips learners to identify common workplace problems, suggest practical and realistic solutions, contribute to creating coping strategies, and review their effectiveness to improve workplace well-being and performance.
What you'll be able to do
- Identify and describe common problems that may arise in the workplace, such as stress, workload issues, and interpersonal conflicts.
- Contribute to the creation of a coping strategy for dealing with workplace problems, suggesting practical and realistic solutions.
- Review the effectiveness of a coping strategy, identifying areas for improvement and making necessary adjustments.
Creating a Tailored Curriculum Vitae (CV) Real unit · AIM Qualifications
This unit provides learners with knowledge of standard Curriculum Vitae (CV) formats and the skills to construct and tailor a CV for specific sectors. You'll also learn to complete a covering letter of application using appropriate language and structure.
What you'll be able to do
- Know the standard format and sections of a Curriculum Vitae (CV)
- Construct a complete Curriculum Vitae (CV) using appropriate language and layout
- Tailor a personal Curriculum Vitae (CV) to highlight relevant skills and experience for a targeted sector
- Complete a covering letter of application, demonstrating appropriate tone and content for a specific job role
Creating an Online Profile for Career Planning Real unit · AIM Qualifications
You'll understand how to use social media sites for job searching and career planning. The unit covers creating and populating an online profile with relevant information and using it to establish professional connections.
What you'll be able to do
- Know about different social media sites that can be used for job searching
- Build an online presence on relevant social media sites for career purposes
- Use own online presence to make connections with relevant individuals and organisations
Creating and Publishing Websites Real unit · AIM Qualifications
It teaches you to plan, create, structure, format, and publish basic web pages using website software tools according to given specifications.
What you'll be able to do
- Plan and create web pages according to a given specification
- Use website software tools to structure web pages
- Use website software tools to format web pages
- Publish web pages to a specified location
Creative Arts Workshops and Presentations Real unit · AIM Qualifications
You'll learn to plan, lead, and evaluate creative arts workshops and presentations. The unit covers setting objectives, selecting resources, managing risks, delivering activities safely, and assessing effectiveness through feedback.
What you'll be able to do
- Plan a practical arts/creative workshop activity
- Lead a practical arts/creative workshop activity
- Evaluate a practical arts/creative workshop activity
- Plan a presentation to an audience
- Give a presentation to an audience
- Evaluate a presentation given to an audience
Customer Service Skills Real unit · AIM Qualifications
You'll study the benefits of good customer service to organisations and the potential consequences of poor service. The unit covers positive verbal and non-verbal interactions, creating favourable first impressions, and the importance of respect in customer relations.
What you'll be able to do
- Understand the benefits to an organisation of providing good customer service.
- Understand the possible consequences of providing poor customer service.
- Understand the value of giving customers a positive first impression of an organisation.
- Understand positive verbal interaction with customers.
- Understand positive non-verbal interaction with customers.
- Understand that respect for the individual is at the heart of good customer service.
- Understand how to deal with customer complaints in a professional manner.
Data Management Software Skills Real unit · AIM Qualifications
You'll learn to accurately enter, edit, maintain, retrieve, and display data records within a data management system. They will follow organisational procedures to ensure data accuracy and meet user requirements effectively.
What you'll be able to do
- Enter data records accurately into a data management system
- Edit data records within a data management system, ensuring data integrity
- Maintain data records in a data management system, following established procedures
- Retrieve data records from a data management system based on specific requirements
- Display data records in a clear and understandable format to meet user requirements
Database Software Skills Real unit · AIM Qualifications
You'll learn to enter, edit, and organise structured information in a database using software tools. The unit also covers generating reports based on specified criteria to support data analysis and presentation.
What you'll be able to do
- Enter structured information into a database accurately
- Edit structured information within a database effectively
- Organise structured information within a database logically
- Use database software tools to generate reports based on specified criteria
Dealing with Change at Work Real unit · AIM Qualifications
You'll gain knowledge of key employment law aspects affecting employees, financial management during workplace changes, and how to access relevant support and advice services.
What you'll be able to do
- Understand key aspects of employment law from an employee perspective
- Recognise the need to manage new financial circumstances resulting from changes at work
- Identify where and how to access help and advice when dealing with change at work
Dealing with Debt Real unit · AIM Qualifications
You'll understand the benefits of planning manageable debt and the consequences of excessive borrowing. The unit covers budgeting strategies, prioritising repayments, tracking finances, and identifies sources of help and advice for debt management.
What you'll be able to do
- Know the benefits of planning for manageable debt and avoiding excessive borrowing
- Know about basic strategies for planning for debt, such as budgeting and prioritising repayments
- Know where to get help and advice about dealing with a debt crisis, including organisations and resources available
Dealing with Difficult Situations at Work Real unit · AIM Qualifications
This unit covers identifying difficult workplace situations and strategies to resolve them. You'll develop communication skills to manage such situations effectively in simulated contexts.
What you'll be able to do
- Know about different types of difficult situations that may arise at work
- Know about strategies to resolve difficult situations at work
- Demonstrate the ability to use appropriate communication skills to deal with difficult situations
Decision Making Skills Real unit · AIM Qualifications
This unit provides learners with knowledge of decision-making processes in individual, group, and organisational contexts. You'll explore various decision-making styles and methods such as consensus and majority vote.
What you'll be able to do
- Know how decisions are made in different contexts, including individual, group, and organisational settings.
- Know about the different types of decisions made within groups, such as consensus, majority vote, and delegation.
- Know about different decision-making styles, such as autocratic, democratic, and laissez-faire.
Design Software Skills Real unit · AIM Qualifications
You'll learn to obtain, insert, and combine information using design software. The unit covers creating, manipulating, and editing designs through software tools, including working with shapes, text, images, and colour.
What you'll be able to do
- Obtain, insert and combine information for designs using appropriate methods
- Use design software tools to create designs
- Use design software tools to manipulate designs
- Use design software tools to edit designs
Design and Imaging Software Skills Real unit · AIM Qualifications
It teaches you to obtain and insert information into designs or images using design and imaging software. You'll manipulate and edit drawings or images using appropriate software tools.
What you'll be able to do
- Obtain information relevant to design or imaging tasks from specified sources
- Insert obtained information accurately into designs or images
- Use design and imaging software tools to manipulate drawings
- Use design and imaging software tools to edit drawings
- Use design and imaging software tools to manipulate images
- Use design and imaging software tools to edit images
Desktop Publishing Software Skills Real unit · AIM Qualifications
You'll learn to select suitable information and page layouts for publications, considering target audience and purpose. The unit covers inputting, editing, and formatting text and information using desktop publishing software.
What you'll be able to do
- Select appropriate information for inclusion in a publication
- Select suitable page layouts for a publication, considering the target audience and purpose
- Input text accurately into a publication using desktop publishing software
- Input information accurately into a publication using desktop publishing software
- Use desktop publishing software to edit the content of a publication
- Use desktop publishing software to format the layout of a publication
Developing Meeting Skills Real unit · AIM Qualifications
This unit develops learners' understanding of the purposes, conventions, and processes of meetings. You'll learn to participate effectively, contribute relevant information, and respect others' opinions during meetings.
What you'll be able to do
- Recognise that there are different purposes to meetings
- Understand meeting conventions and processes
- Participate effectively in a meeting
Developing a Personal Learning Programme Real unit · AIM Qualifications
It teaches you to relate previous skills and experience to future learning and career goals. You'll seek guidance to identify suitable learning options, understand the value of discussing their learning programme, and review progress towards their goals.
What you'll be able to do
- Know about the relevance of previous skills and experience for future learning and career development
- Seek guidance and advice to identify suitable learning options and opportunities
- Know about the purpose and value of discussing own learning programme with a mentor or advisor
- Review progress towards own learning goal and identify areas for improvement
Digital Lifestyle Real unit · AIM Qualifications
You'll gain knowledge of various digital technologies, including digital audio, video, and photography. The unit also explores applications of digital technology and career opportunities in related fields.
What you'll be able to do
- Describe different types of digital technology and their applications
- Explain the principles of digital audio and its uses
- Explain the principles of digital video and its uses
- Explain the principles of digital photography and its uses
- Identify a range of career opportunities available to individuals with digital technology experience
Discrimination at Work Real unit · AIM Qualifications
This unit provides learners with knowledge of discrimination, including its definition, forms, and impact in the workplace. You'll explore methods to challenge discrimination, identify support agencies, and implement strategies to promote inclusivity.
What you'll be able to do
- Define discrimination and identify different forms of discrimination in the workplace
- Describe appropriate methods for challenging discrimination in the workplace
- Identify support agencies available in the local area for individuals experiencing discrimination
- Implement strategies to combat discrimination in the workplace
Email Skills Real unit · AIM Qualifications
You'll learn to use email software effectively, including composing, sending, managing emails, and resolving common email-related problems.
What you'll be able to do
- Use email software tools to send email messages
- Use email software tools to compose email messages
- Manage incoming email effectively
- Respond to common problems encountered when using email
Employment Contract and Payslip Basics Real unit · AIM Qualifications
It teaches you to understand the purpose and key elements of employment contracts, identify information on payslips, and gain knowledge of the national minimum wage. You'll appreciate the importance of reading and understanding employment documentation.
What you'll be able to do
- Recognise the importance of having an employment contract
- Identify where to find key information on a payslip
- Understand the regulations relating to the national minimum wage
Employment Rights, Contracts and Pay Real unit · AIM Qualifications
This unit provides learners with an understanding of employment legislation, statutory and contractual employment rights, and contracts of employment. You'll explore the implications of breaches of contract and key information found on payslips.
What you'll be able to do
- Know about employment legislation
- Know about statutory and contractual employment rights
- Seek guidance and advice to identify learning options
- Know about a contract of employment
- Know about the implications of breach of contract
- Know about the key information on a payslip
Employment Skills Real unit · AIM Qualifications
This unit equips learners with knowledge of health and safety procedures and skills to participate effectively in work environments. You'll also develop teamwork and communication skills.
What you'll be able to do
- Know about the need for health and safety procedures at work to maintain a safe working environment
- Participate effectively in a work environment, following instructions and procedures
- Work as part of a team, contributing to team goals and supporting colleagues
- Know about the skills needed for work/employment, including communication, problem-solving, and time management
Engage in Discussion Real unit · AIM Qualifications
You'll develop the ability to engage in discussions by contributing relevant ideas and listening actively. The unit covers expressing opinions clearly, supporting contributions with evidence, and responding appropriately to others.
What you'll be able to do
- Participate effectively in discussions, contributing relevant information and ideas
- Listen attentively to others during a discussion
- Respond appropriately to the contributions of others in a discussion
Environmental Awareness in the Workplace Real unit · AIM Qualifications
You'll understand the environmental impact of human activities and workplace issues. They will identify ways to improve environmental practices, including waste management and energy consumption within the workplace.
What you'll be able to do
- Describe how the actions of humans affect the environment
- Identify environmental issues which affect the workplace
- Describe ways in which they can help to improve the environment in the workplace
Equality and Diversity at Work Real unit · AIM Qualifications
You'll gain an understanding of equality and diversity in the workplace, including legal requirements and organisational policies. The unit emphasises positive approaches to promote inclusivity and respect.
What you'll be able to do
- Understand what is meant by equality and diversity at work, including definitions and key concepts
- Know about equal opportunities at work, including legal requirements and organisational policies
- Know the need for positive approaches that support equality and diversity in the workplace, promoting inclusivity and respect
Exploring Occupational Areas Real unit · AIM Qualifications
You'll explore various occupational areas and job roles, understanding their main activities and tasks. The unit also supports learners in recognising their own skills relevant to specific occupational contexts.
What you'll be able to do
- Identify different occupational areas
- Recognise different jobs within an occupational area
- Identify own skills relevant to occupational areas
Follow Health and Safety Procedures in the Workplace Real unit · AIM Qualifications
You'll understand key elements and the purpose of health and safety policies in the workplace. They will learn to follow procedures, report hazards, use personal protective equipment correctly, and respond appropriately to incidents.
What you'll be able to do
- Know the key elements of a health and safety policy at work.
- Follow health and safety procedures in the workplace.
Following Instructions in the Workplace Real unit · AIM Qualifications
This unit covers the importance of following instructions in the workplace, including understanding the consequences of not adhering to instructions. You'll learn to follow both written and verbal instructions accurately and demonstrate the ability to seek clarification when necessary.
What you'll be able to do
- Explain the importance of following instructions in the workplace
- Follow instructions accurately and effectively in a work-related task
- Describe the potential impact of not following instructions in a work environment
Getting the Most Out of Training Real unit · AIM Qualifications
You'll develop effective listening and communication skills within a training environment. This unit covers active participation in discussions, responding appropriately to questions, and organising training information for future use.
What you'll be able to do
- Demonstrate effective listening skills in a training environment
- Contribute actively to training sessions and discussions
- Maintain training information in a usable format for future reference
Graphics Software Skills Real unit · AIM Qualifications
It teaches you to use graphics software to select, create, and modify images according to given instructions. You'll develop practical skills in image manipulation using appropriate software tools.
What you'll be able to do
- Use graphics software to create or modify images according to given instructions
Handling Payment for Goods and Services Real unit · AIM Qualifications
You'll understand financial terms related to handling money, including profit, loss, and VAT. The unit covers different payment methods, recording prices, calculating totals, and handling cash and non-cash payments according to organisational procedures.
What you'll be able to do
- Understand financial terms in relation to handling money, such as profit, loss, and VAT
- Understand different methods of payment, including cash, credit cards, debit cards, and electronic transfers
- Accurately record prices of goods and services and obtain total costs
- Handle cash given in exchange for goods or services, including giving correct change
- Handle non-cash payments given in exchange for goods or services, following organisation procedures
Health and Safety in the Workplace Real unit · AIM Qualifications
You'll explore the key components of health and safety policies and their purposes. The unit also covers identifying hazards in various workplace areas, maintaining a safe environment, individual responsibilities, and procedures for fire prevention and evacuation.
What you'll be able to do
- Identify the key elements of a health and safety policy in the workplace
- Recognise potential hazards that can occur in different areas of the workplace
- Describe how to maintain a safe working environment
- Explain the individual's responsibilities for maintaining health and safety at work
- Describe the procedures for fire prevention in the workplace
- Explain the procedures for safe evacuation from the workplace
- Describe the purpose and process of risk assessment in the workplace
IT Communications Real unit · AIM Qualifications
You'll learn to access, evaluate, and communicate information using IT systems. The unit includes selecting appropriate sources and using IT tools safely and effectively to exchange information.
What you'll be able to do
- Use a variety of sources of information to meet identified needs.
- Access information using IT systems.
- Assess the fitness for purpose of information obtained from IT systems.
- Select appropriate IT tools to communicate and exchange information.
- Use IT to communicate and exchange information safely.
- Use IT to communicate and exchange information responsibly.
- Use IT to communicate and exchange information effectively.
IT Maintenance for Users Real unit · AIM Qualifications
You'll gain knowledge of the importance of routine maintenance for IT hardware and software. They will develop skills to carry out regular maintenance tasks to enhance performance, security, and lifespan of IT products.
What you'll be able to do
- Explain the importance of routine maintenance on IT hardware products
- Explain the importance of routine maintenance on IT software products
- Perform regular routine maintenance on IT hardware according to manufacturer guidelines
- Perform regular routine maintenance on IT software according to established procedures
IT User Fundamentals Real unit · AIM Qualifications
This unit develops learners' fundamental skills in interacting with IT systems to meet needs, organising, storing, and retrieving information securely. You'll also learn safety and security practices and how to maintain systems while resolving common IT problems.
What you'll be able to do
- Interact with and use an IT system effectively to meet identified needs
- Organise, store and retrieve information appropriately using IT systems
- Follow established safety and security practices when using IT systems
- Maintain the IT system and respond to common IT system problems effectively
Imaging Software Skills Real unit · AIM Qualifications
This unit provides learners with the ability to obtain, manipulate, and edit images using imaging software, while considering copyright and licensing restrictions.
What you'll be able to do
- Obtain images from various sources
- Manipulate images using appropriate techniques
- Use imaging software tools to create images
- Use imaging software tools to manipulate images
- Use imaging software tools to edit images
Improving Own Learning and Performance Real unit · AIM Qualifications
It teaches you to identify their preferred and less preferred learning styles and areas, using this self-awareness to set and plan learning targets. You'll review their performance against action plans to improve their learning and development.
What you'll be able to do
- Know about different ways of learning which reflect own likes.
- Know about different ways of learning which reflect own dislikes.
- Know about different areas of learning which reflect own likes.
- Know about different areas of learning which reflect own dislikes.
- Use own strengths to determine learning targets.
- Use own aptitudes to determine learning targets.
- Use own skills to determine learning targets.
- Plan how to achieve learning targets effectively.
- Review own performance against an action plan.
Induction to a Training Course Real unit · AIM Qualifications
This unit provides an induction to a training course, covering attendance and punctuality requirements, assessment procedures, and the role of external agencies. You'll also understand the importance of maintaining a safe working environment and commitment throughout the course.
What you'll be able to do
- Describe the requirements of taking part in a training course
- Explain assessment procedures used during the training course
- Identify the different agencies who work with the training provider
- Explain the importance of maintaining a safe working environment during training
- Understand the importance of commitment and regular attendance on the training course
Internet Safety for IT Users Real unit · AIM Qualifications
You'll understand potential risks associated with internet use and methods to safeguard themselves and others online. The unit covers data security precautions and adherence to legal constraints and guidelines.
What you'll be able to do
- Identify the potential risks associated with using the Internet
- Describe methods for safeguarding oneself when working online
- Describe methods for safeguarding others when working online
- Implement precautions to maintain data security while using the Internet
- Follow relevant legal constraints when working online
- Adhere to relevant guidelines when working online
- Adhere to relevant procedures when working online
Introduction Child Care Industries Real unit · AIM Qualifications
This unit introduces learners to the child care industry, covering the purpose and types of child care services. You'll identify various job roles within the industry and describe the responsibilities and skills required for each role.
What you'll be able to do
- Know about the purpose of child care industries, including the different types of services offered.
- Know about job roles in child care industries, including the responsibilities and skills required for each role.
Introduction to Animal Care Industries Real unit · AIM Qualifications
This unit introduces learners to the purpose of animal care industries and their role in animal welfare and conservation. You'll identify various job roles within these industries, outlining associated responsibilities and required skills.
What you'll be able to do
- Describe the purpose of animal care industries, including their role in animal welfare and conservation
- Identify different job roles within animal care industries, outlining the responsibilities and skills required for each
Introduction to Business, Administration and Customer Service Industries Real unit · AIM Qualifications
You'll be introduced to the purposes of business, administration, and customer service industries. The unit covers the aims of business organisations, the role of administration, the importance of customer service, and identifies various job roles within these sectors.
What you'll be able to do
- Recognise the purpose of business, administration and customer service industries
- Identify different job roles in business, administration and customer service industries
Introduction to Catering and Hospitality Industries Real unit · AIM Qualifications
This unit introduces learners to the catering and hospitality industries, focusing on their purpose and economic contribution. You'll explore various job roles, understanding associated responsibilities, required skills, and potential career progression.
What you'll be able to do
- Know about the overall purpose of the catering and hospitality industries and their contribution to the economy
- Know about a range of job roles in catering and hospitality industries, including their responsibilities and required skills
Introduction to Child Care Industries Real unit · AIM Qualifications
This unit introduces learners to the child care industries, covering their purpose, benefits to families and communities, and various job roles with associated responsibilities.
What you'll be able to do
- Recognise the purpose of child care industries
- Identify different job roles within child care industries
Introduction to Construction and Building Industries Real unit · AIM Qualifications
You'll explore the purpose and economic importance of the construction and building industries, and identify various job roles along with their main responsibilities.
What you'll be able to do
- Recognise the purpose of construction and building industries
- Identify different job roles within construction and building industries
Introduction to Creative and Design Industries Real unit · AIM Qualifications
You'll explore the purpose and societal role of creative and design industries. The unit covers identifying sectors such as graphic design and fashion, along with various job roles and their responsibilities.
What you'll be able to do
- Describe the purpose of creative and design industries, explaining their role in society
- Identify different job roles in creative and design industries, outlining the responsibilities of each
Introduction to Digital Technology Industries Real unit · AIM Qualifications
You'll be introduced to the digital technology industries, recognising their purpose and impact on daily life. The unit covers various job roles and the skills required for at least two roles within the sector.
What you'll be able to do
- Recognise the purpose of digital technology industries
- Identify different job roles within digital technology industries
Introduction to Engineering and Manufacturing Industries Real unit · AIM Qualifications
This unit introduces learners to the engineering and manufacturing industries, their societal and economic roles, and the job roles and responsibilities within these sectors.
What you'll be able to do
- Describe the purpose of engineering industries, including their role in society and the economy
- Describe the purpose of manufacturing industries, including their role in society and the economy
- Identify a range of job roles within the engineering industry, outlining the main responsibilities and required skills
- Identify a range of job roles within the manufacturing industry, outlining the main responsibilities and required skills
Introduction to Guiding Visitors Real unit · AIM Qualifications
You'll gain knowledge of how to present themselves appropriately when greeting visitors, including appearance, body language, and communication skills. The unit also covers health and safety procedures relevant to the establishment and effective visitor greeting practices.
What you'll be able to do
- Present them self appropriately to greet visitors, including appearance, body language, and communication skills
- Know about health and safety procedures for the establishment, including emergency procedures and reporting hazards
- Greet visitors in a polite and professional manner, providing a positive first impression
Introduction to Hair and Beauty Industries Real unit · AIM Qualifications
This unit provides learners with knowledge of the hair and beauty industries, including their purposes and contributions to well-being. You'll identify job roles and understand the services offered within these industries.
What you'll be able to do
- Describe the purpose of the hair and beauty industries
- Identify different job roles within the hair and beauty industries
Introduction to Health, Lifestyle and Science Industries Real unit · AIM Qualifications
You'll develop knowledge of the health, lifestyle, and science industries, including their purpose and societal contributions. The unit also covers various job roles and career opportunities within these sectors.
What you'll be able to do
- Know and understand the purpose of health, lifestyle and science industries, recognising their contribution to society
- Know about a range of job roles in health, lifestyle and science industries, identifying different career pathways
Introduction to Horticulture Industries Real unit · AIM Qualifications
This unit introduces learners to the horticulture industries, highlighting their purpose and environmental impact. You'll identify job roles and the skills needed for at least two positions within the sector.
What you'll be able to do
- Recognise the purpose of horticulture industries
- Identify different job roles within horticulture industries
Introduction to Transport and Logistics Industries Real unit · AIM Qualifications
This unit provides an introduction to the transport and logistics industries, explaining their purpose and economic significance. You'll identify job roles and describe the main duties associated with several positions within the sector.
What you'll be able to do
- Recognise the purpose of transport and logistics industries
- Identify different job roles within transport and logistics industries
Introduction to the Use of Tools and Equipment for a Work Task Real unit · AIM Qualifications
You'll learn to safely and correctly use tools and equipment for specific work tasks. The unit covers identification of required tools, safety precautions, correct usage procedures, and care through cleaning and maintenance.
What you'll be able to do
- Safely and correctly use tools and equipment for a given work task
- Care for work tools and equipment, including cleaning and basic maintenance
- Use tools and equipment for a work task, following safety guidelines and manufacturer's instructions
Investigating a Career Real unit · AIM Qualifications
You'll research a chosen career option, assessing its duties, qualifications, and training requirements. The unit also covers evaluating personal skills and interests in relation to the career, as well as understanding topical issues and standards affecting the sector.
What you'll be able to do
- Research a career option, considering personal skills, interests and qualifications.
- Assess a chosen career option in relation to personal skills, interests and qualifications.
- Describe the impact of topical issues on specific work sectors.
- Explain issues relating to standards or regulations in a chosen career sector.
Job Applications Real unit · AIM Qualifications
You'll develop the ability to complete job application forms accurately and write letters of application. The unit focuses on presenting relevant skills and experience clearly and professionally.
What you'll be able to do
- Accurately and completely fill out a job application form, providing all necessary information
- Write a letter of application for a job, highlighting relevant skills and experience
Job Seeking Skills Real unit · AIM Qualifications
This unit equips learners with knowledge of job searching methods, including online resources and networking. You'll assess how their personal skills and abilities match different jobs and understand how to apply for jobs and prepare for interviews.
What you'll be able to do
- Know what is involved in job searching, including identifying job opportunities, using online resources, and networking
- Know how personal skills and abilities match with different jobs, and how to identify suitable career paths
- Apply for a job, including completing application forms and writing covering letters
- Know about interview skills and procedures, including preparation, answering questions effectively, and presenting a professional image
Leadership Skills Real unit · AIM Qualifications
You'll understand the characteristics and skills of effective leadership, including communication, motivation, problem-solving, and decision-making. The unit also covers the development of leader-team relationships and practical leadership techniques.
What you'll be able to do
- Understand the key characteristics of an effective leader, including communication, motivation, and delegation.
- Understand the skills involved in being an effective leader, including problem-solving, decision-making, and conflict resolution.
- Know about the development of the relationship between a leader and team member, including trust, respect, and support.
- Lead a team or group effectively, including setting goals, providing feedback, and managing performance.
Learning from Volunteering Real unit · AIM Qualifications
It teaches you to identify personal goals for volunteering and methods to find voluntary work within the community. You'll understand the personal benefits of volunteering and recognise transferable skills and experience gained through voluntary activities.
What you'll be able to do
- Identify own personal goals for undertaking voluntary work
- Describe how to find and obtain voluntary work opportunities within the community
- Explain the personal benefits of undertaking voluntary work
- Identify transferable skills and experience that can be gained through volunteering
Listen and Respond Real unit · AIM Qualifications
You'll learn to understand and respond appropriately to spoken language in clear exchanges. The unit focuses on active listening, comprehension, providing relevant responses, and effective communication behaviours.
What you'll be able to do
- Understand spoken language presented in a clear and straightforward manner
- Respond appropriately to spoken language, demonstrating comprehension
- Listen attentively to others during exchanges
- Respond effectively and respectfully in exchanges, contributing to the conversation
Making Calculations Real unit · AIM Qualifications
This unit equips learners with skills to perform accurate calculations involving whole numbers and decimals. You'll practise addition, subtraction, multiplication, and division, solving problems both with and without a calculator.
What you'll be able to do
- Add and subtract whole numbers and decimals accurately
- Multiply and divide whole numbers and decimals accurately
- Solve mathematical problems with the aid of a calculator
- Solve mathematical problems without the aid of a calculator
Managing Study Real unit · AIM Qualifications
You'll learn to manage their study effectively by understanding course demands, organising study time, and prioritising tasks. The unit also covers finding relevant information and evaluating personal learning and study skills for continuous improvement.
What you'll be able to do
- Identify and describe the demands of a specific course of study
- Organise study time effectively using appropriate time management techniques
- Prioritise study tasks and set realistic targets for study completion
- Locate and utilise information relevant to the course of study from various sources
- Evaluate the effectiveness of own learning and study skills and identify areas for improvement
Managing a Work Project Real unit · AIM Qualifications
It teaches you to plan, monitor, and review a work project. You'll define objectives, identify resources, create timelines, track progress, manage risks, and evaluate outcomes to recommend improvements.
What you'll be able to do
- Plan a work project, including defining objectives, identifying resources, and creating a timeline.
- Monitor the progress of a work project, including tracking milestones, identifying risks, and managing issues.
- Review the work project, including evaluating outcomes, identifying lessons learned, and making recommendations for improvement.
Mentoring Real unit · AIM Qualifications
You'll understand the concept of mentoring, including the roles and responsibilities of mentors and mentees. The unit emphasises respecting individuality and difference within mentoring relationships and adapting approaches to meet diverse needs while maintaining confidentiality.
What you'll be able to do
- Define the meaning of 'mentoring'
- Explain the need to respect individuality and difference within a mentoring relationship
Mentoring Practice Real unit · AIM Qualifications
You'll develop mentoring skills including effective communication, active listening, and providing constructive feedback. This unit also encourages reflection on personal mentoring practice to identify strengths and areas for development.
What you'll be able to do
- Demonstrate good practice in mentoring activities.
- Know about own practice as a mentor, including strengths and areas for development.
Money, Time and Temperature Real unit · AIM Qualifications
You'll develop practical skills to work confidently with money, time, and temperature. The unit covers calculations, interpreting readings, and planning using timetables in everyday contexts.
What you'll be able to do
- Work with money in practical situations.
- Work with time in practical situations.
- Work with temperature in practical situations.
Motivation Real unit · AIM Qualifications
This unit introduces learners to the concept of motivation and its importance in work and personal development. You'll assess their own motivation levels, understand its impact on performance, and explore strategies for improvement.
What you'll be able to do
- Understand the meaning of motivation in the context of work and personal development.
- Know about own levels of motivation and how they impact performance.
Multimedia Software Skills Real unit · AIM Qualifications
This unit develops learners' ability to plan, create, and present multimedia products. You'll source and manipulate content, use multimedia software tools for editing and formatting, and deliver multimedia outcomes.
What you'll be able to do
- Plan the content and organisation of multimedia products to meet identified needs.
- Obtain and manipulate content to build multimedia outcomes effectively.
- Use multimedia software tools to edit and format multimedia content to meet requirements.
- Present multimedia outcomes in a clear and engaging manner.
Negotiation Skills Real unit · AIM Qualifications
This unit provides knowledge of the differences between negotiation and debate, including tactics that may stall decision-making. You'll explore constructive and destructive behaviours in conflict and develop strategies for effective negotiation, recognising different roles involved.
What you'll be able to do
- Know the difference between negotiation and debate, including their purposes and approaches
- Know about different tactics people use to stall or halt the decision making process during negotiations
- Know about constructive and destructive behaviour in times of conflict, and their impact on negotiation outcomes
- Use strategies for negotiation, including active listening, compromise, and persuasion
- Know about the differing roles in negotiation situations, such as negotiator, observer, and mediator
- Know about the application of the stages of successful negotiation, including preparation, discussion, bargaining, and agreement
Numbers, Decimals, Fractions and Percentages Real unit · AIM Qualifications
This unit provides learners with the knowledge to work confidently with whole numbers, fractions, decimals, and percentages. You'll identify, order, and calculate with these numerical forms to solve practical, real-world problems.
What you'll be able to do
- Understand and use whole numbers in practical situations
- Understand and use fractions in practical situations
- Understand and use decimals in practical situations
- Understand and use percentages in practical situations
Numerical Relationships, Algebra and Ratio Real unit · AIM Qualifications
You'll learn to solve problems using basic algebra and ratios. They will use symbols to represent unknowns, solve simple equations, calculate ratios, and apply these concepts to practical situations.
What you'll be able to do
- Solve problems involving basic algebra, including using symbols to represent unknown quantities and solving simple equations.
- Work with ratios, including understanding the concept of ratio, calculating ratios, and applying ratios to practical problems.
Numerical Relationships, Algebra and Ratios Real unit · AIM Qualifications
You'll recognise numerical relationships and apply basic algebra and ratio concepts in practical contexts. The unit covers solving simple equations, using algebraic notation, and calculating ratios to address everyday problems.
What you'll be able to do
- Recognise numerical relationships in practical contexts
- Solve problems involving basic algebraic concepts
- Work with ratios to solve practical problems
PC Maintenance – Hardware Real unit · AIM Qualifications
This unit provides learners with knowledge of computer hardware components, including motherboards, peripherals, and connections. You'll learn to install, configure, maintain, and troubleshoot IT hardware safely, with an understanding of basic networking.
What you'll be able to do
- Identify the key components of motherboards
- Describe the function of various peripherals, add-ons and connections
- Explain the basic principles of computer networks
- Install and configure IT hardware components according to specifications
- Maintain IT hardware by performing routine checks and cleaning
- Troubleshoot IT hardware problems using appropriate techniques
- Work safely when installing, configuring, maintaining and troubleshooting IT hardware
PC Maintenance – Software Real unit · AIM Qualifications
You'll gain knowledge of different types of PC software and security measures, including firewalls and anti-virus software. The unit covers installing, configuring, using, and maintaining IT software safely and according to guidelines.
What you'll be able to do
- Identify different types of PC software
- Describe PC security measures
- Describe PC safety procedures
- Install IT software according to instructions
- Configure IT software according to instructions
- Use IT software effectively
- Maintain IT software according to guidelines
Participate in an Occupational Taster Real unit · AIM Qualifications
You'll gain insight into a chosen occupation by understanding its tasks, required skills, and working conditions. The unit includes participating in work tasks safely and reflecting on personal experience gained during an occupational taster.
What you'll be able to do
- Know about an occupation, including the tasks involved, skills required and working conditions
- Take part in work tasks in the identified occupational area, following instructions and safety procedures
- Know about own experience of taking part in an occupational taster, reflecting on what was learned and how it relates to career goals
Participating in Vocational Tasters Real unit · AIM Qualifications
You'll understand job roles and health and safety requirements within different vocational areas. The unit enables application of relevant skills, knowledge, and personal qualities, supporting evaluation of suitability for chosen vocational contexts.
What you'll be able to do
- Understand job roles in different vocational areas
- Understand health and safety requirements relevant to the vocational contexts
- Use relevant skills in different vocational contexts
- Use relevant knowledge in different vocational contexts
- Use relevant personal qualities in different vocational contexts
- Know about suitability for a job role in chosen vocational contexts
Personal Digital Photograph Processing Real unit · AIM Qualifications
It teaches you to use software packages to process digital photographs. You'll learn to adjust brightness and contrast, crop and resize images, and save photographs in various file formats.
What you'll be able to do
- Use a software package to adjust the brightness and contrast of digital photographs
- Use a software package to crop digital photographs
- Use a software package to resize digital photographs
- Use a software package to save digital photographs in different file formats
Personal Emotional Resilience Real unit · AIM Qualifications
You'll explore their current levels of emotional resilience, recognising personal strengths and weaknesses. This unit covers coping methods for difficult situations and techniques to develop and enhance emotional resilience.
What you'll be able to do
- Know and understand own current levels of emotional resilience, recognising personal strengths and weaknesses
- Know about a range of methods for coping in difficult situations, understanding different strategies
- Develop own emotional resilience, implementing techniques for self-improvement
Personal Presentation at Work Real unit · AIM Qualifications
This unit provides learners with knowledge of personal presentation standards in the workplace and their impact. You'll define acceptable appearance, recognise consequences of unacceptable presentation, and assess their own presentation against workplace expectations.
What you'll be able to do
- Define what constitutes an 'acceptable appearance' in the workplace
- Recognise the possible impact of unacceptable appearance in the workplace
- Evaluate own personal presentation at work
Planning for Progression Real unit · AIM Qualifications
This unit supports learners in planning for career progression by identifying personal interests, skills, and local labour market demands. You'll understand target setting and develop a personal career action plan.
What you'll be able to do
- Identify career and training needs, considering personal interests, skills and the demands of the labour market.
- Know the value of target setting to achieve goals, understanding the importance of SMART targets.
- Develop a personal career action plan, outlining steps to achieve career goals and identifying resources for support.
Practical Presentation Skills Real unit · AIM Qualifications
You'll learn to plan, prepare, and deliver presentations using appropriate visual aids and delivery styles. The unit includes researching and organising information, effective communication techniques, and assessing performance to identify areas for improvement.
What you'll be able to do
- Understand the skills involved in preparing presentations.
- Understand the skills involved in delivering presentations.
- Use different visual aids effectively in presentations.
- Use different delivery styles appropriately in presentations.
- Plan a presentation, considering audience and purpose.
- Deliver a presentation, using appropriate techniques.
- Assess own presentation performance, identifying strengths and weaknesses.
- Identify areas for improvement in presentation skills.
Pre-Press Skills in the Print Workshop Real unit · AIM Qualifications
You'll gain knowledge of pre-press processes within a print workshop, including the steps involved and their purposes. The unit emphasises the importance of following health and safety procedures to manage potential hazards effectively.
What you'll be able to do
- Know the steps and procedures required to complete a pre-press task
- Follow correct health and safety procedures when working in the print workshop
Preparation for Work Experience Real unit · AIM Qualifications
This unit equips learners with knowledge of an organisation’s structure, their role within it, and health and safety requirements during work experience. You'll also understand employer expectations regarding attendance, punctuality, and behaviour.
What you'll be able to do
- Describe the structure and purpose of the organisation where work experience will take place
- Identify own position within the organisation during the work experience
- Explain the health and safety requirements of the work experience placement
- Describe employers’/trainers’ expectations for the work experience placement
Preparation for a Recruitment Interview Real unit · AIM Qualifications
You'll understand the importance of preparation for recruitment interviews, including researching the company and role. The unit covers recognising different types of interview questions and developing appropriate responses.
What you'll be able to do
- Know the importance of being prepared for a recruitment interview, including researching the company and role.
- Know the type of questions that may be used at a recruitment interview, including competency-based and situational questions.
- Understand how to recognise and respond to different types of interviewer questions effectively.
Showing 105 of 254 units in this qualification.
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03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Design and imaging software
- Standard
Report Writing
04Where it leads
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 5 records
- 2 records
- 6 records
- 1 record
- 1 record
- 1 record
Showing 6 roles, drawn from 31 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Quality Assurance Associate
This work can lead into quality roles such as quality engineer, or towards quality management and quality systems positions.
See the whole journeyStill deciding?
One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
05The credits
The credits, and who awards them
Level 1 credits are regulated, and they are awarded by AIM Qualifications rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Accessing Commercial ServicesAccessing Financial ServicesAction Planning for Personal SuccessAdapting to Change at WorkAppraisals and Setting TargetsArtwork and Imaging Software SkillsAssertiveness and Decision Making SkillsAudio Software Skills
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration The Coach You have to open the conversation in “Appraisals and Setting Targets”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
- Rehearse the conversation Apply
“Appraisals and Setting Targets” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Bring your own plan Create
For “Action Planning for Personal Success” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Accessing Financial Services” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Data Management Software Skills” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Accessing Commercial Services, one of this qualification's own units.
Applied to your work in any of these jobs
Which job do you mean?
This unit provides knowledge of various commercial services and how to access them. Learners will identify different services, understand their purposes, and demonstrate the ability to select and use commercial services to meet specific needs.
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for AIM Qualifications Level 1 Diploma in Employability Skills
105 units in this credential, in the order it lists them, awarded by AIM Qualifications.
- Accessing Commercial Services
- Accessing Financial Services
- Action Planning for Personal Success
- Adapting to Change at Work
- Appraisals and Setting Targets
- Artwork and Imaging Software Skills
and 99 more in the full unit list below.
Free tools
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Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.