AIM Qualifications · RQF Level 1
AIM Qualifications Level 1 Diploma in Employability Skills
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 1
- Total credits36
- Guided learning321 hours
- Units in this qualification349
Awarded by AIM Qualifications · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
This Level 1 diploma develops skills for employability. Learners will study communication in the workplace, confidence building, and assertiveness. It is designed for those seeking to improve their prospects of gaining employment.
These are the units AIM Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Accessing Commercial ServicesReal unit · AIM Qualifications
This unit provides knowledge of various commercial services and how to access them. You'll identify different services, understand their purposes, and demonstrate the ability to select and use commercial services to meet specific needs.
What you'll be able to do
- Know about a range of commercial services available to the public
- Use a commercial service to meet a specific need
Accessing Financial ServicesReal unit · AIM Qualifications
You'll gain knowledge of financial services available to the public and how to access them. The unit covers identifying financial products, understanding their purposes, and selecting appropriate services to meet individual needs effectively.
What you'll be able to do
- Know about a range of financial services available to the public
- Use a financial service to meet a specific need
Action Planning for Personal SuccessReal unit · AIM Qualifications
This unit supports learners in identifying their strengths and areas for improvement, setting achievable personal success goals, and implementing strategies to meet these goals. You'll also monitor and evaluate their progress towards goal fulfilment.
What you'll be able to do
- Know and understand own strengths, identifying areas of competence
- Know and understand own areas for improvement, recognising areas for development
- Know and understand own goals for personal success, setting achievable targets
- Meet own goals for personal success, implementing effective strategies
- Know about progress towards achieving own goals, monitoring and evaluating performance
Adapting to Change at WorkReal unit · AIM Qualifications
This unit provides learners with an understanding of why organisations need to respond to change, including market forces and technological advancements. You'll explore how organisations implement change and the role of individual initiative in adapting to new situations.
What you'll be able to do
- Explain why organisations need to respond to change, including market forces and technological advancements
- Describe how organisations adapt to change, including implementing new strategies and processes
- Explain why organisations need individuals to take initiative, including problem-solving and innovation
- Describe how individuals can take initiative in the workplace, including suggesting improvements and volunteering for new tasks
Appraisals and Setting TargetsReal unit · AIM Qualifications
You'll understand the purpose and process of workplace appraisals, including effective communication skills. They will learn to respond constructively to feedback and understand the significance of setting targets.
What you'll be able to do
- Know the purpose of appraisals in the workplace
- Know the process involved in conducting appraisals
- Know about effective communication skills for use in appraisals
- Respond constructively to criticism received during an appraisal
- Respond appropriately to praise received during an appraisal
- Know about the importance of setting targets in the workplace
Appraisals and Setting TargetsReal unit · AIM Qualifications
You'll understand the purpose and process of appraisals and target setting. The unit covers effective communication skills, responding constructively to criticism and praise, and setting achievable personal and organisational targets.
What you'll be able to do
- Understand the purpose and process of appraisals
- Understand the importance of effective communication skills in appraisals
- Demonstrate effective communication skills
- Understand how to respond constructively to criticism
- Understand how to respond appropriately to praise
- Understand the principles of setting targets
- Understand how to set achievable targets
Appraisals and Setting TargetsReal unit · AIM Qualifications
You'll understand the purpose of workplace appraisals and the communication skills required for effective participation. The unit also covers responding to feedback and setting SMART targets.
What you'll be able to do
- Understand the purpose of appraisals in the workplace
- Know about effective communication skills for use in appraisals
- Understand how to respond to criticism constructively
- Understand how to respond to praise appropriately
- Know about setting targets that are specific, measurable, achievable, relevant, and time-bound (SMART)
Artwork and Imaging Software SkillsReal unit · AIM Qualifications
You'll learn to create simple artwork and images using appropriate techniques and software tools. The unit covers selecting suitable tools, applying techniques, and producing digital images to meet task requirements.
What you'll be able to do
- Create images using appropriate techniques and tools
- Use software to produce simple artwork and images, demonstrating basic functionality
Assertiveness and Decision Making SkillsReal unit · AIM Qualifications
It teaches you to make informed decisions by evaluating options and understanding rights and responsibilities. You'll develop negotiation skills and apply assertiveness techniques to achieve desired outcomes while considering implications and benefits.
What you'll be able to do
- Make informed decisions and choices about themselves
- Describe the rights and responsibilities of self and others in various situations
- Use negotiation skills to achieve desired outcomes in a constructive manner
- Explain the implications and benefits of assertiveness in different contexts
Assertiveness and Decision Making SkillsReal unit · AIM Qualifications
This unit equips learners with assertiveness and decision-making skills. You'll express views respectfully, understand rights and responsibilities, use negotiation techniques, and appreciate the benefits of self-assertiveness and self-control.
What you'll be able to do
- Speak up for themselves in a structured situation, expressing their views clearly and respectfully
- Know about the rights and responsibilities of self and others in given situations, understanding the boundaries of acceptable behaviour
- Use negotiation skills to achieve a desired outcome in a professional context
- Know about the implications and benefits of self-assertiveness and self-control in various workplace scenarios
Assertiveness and Decision Making SkillsReal unit · AIM Qualifications
This unit develops learners' assertiveness and decision-making skills by enabling them to express personal views and needs respectfully in structured situations. You'll understand their rights and responsibilities, apply negotiation techniques, and recognise the benefits of self-assertiveness and self-control.
What you'll be able to do
- Speak up for themselves in a structured situation, expressing their views and needs clearly and respectfully.
- Identify and describe the rights and responsibilities of themselves and others in given situations, demonstrating an understanding of ethical behaviour.
- Use negotiation skills to achieve a desired outcome, demonstrating compromise and effective communication.
- Explain the implications and benefits of self-assertiveness and self-control in various workplace scenarios.
Audio Software SkillsReal unit · AIM Qualifications
You'll learn to use audio hardware and software to capture, edit and present audio sequences. The unit covers identifying suitable equipment, using editing tools to manipulate audio, and delivering finished audio presentations.
What you'll be able to do
- Use audio hardware and software to capture audio sequences
- Use audio software tools to edit audio sequences
- Play and present audio sequences
Audio Software SkillsReal unit · AIM Qualifications
It teaches you to use audio hardware and software to capture, combine, and edit audio sequences. You'll evaluate audio quality and present audio sequences appropriately for intended audiences.
What you'll be able to do
- Use audio hardware and software to capture audio sequences effectively
- Use audio software tools to combine and edit audio sequences to a satisfactory standard
- Play and present audio sequences in a suitable format for the intended audience
Audio Software SkillsReal unit · AIM Qualifications
You'll learn to capture, combine, edit, and present audio sequences using appropriate hardware and software tools, producing audio products for specific audiences.
What you'll be able to do
- Use audio hardware and software to capture audio sequences effectively
- Use audio software tools to combine different audio sequences into a cohesive whole
- Use audio software tools to edit audio sequences to a professional standard
- Play and present audio sequences in a suitable format for the intended audience
Building Confidence and Self EsteemReal unit · AIM Qualifications
This unit explores the impact of confidence and self-esteem on communication and career progression. You'll define self-esteem, understand its relationship with confidence, and identify strategies to build both for personal and professional development.
What you'll be able to do
- Describe the impact of confidence on personal and professional life
- Explain the meaning of self-esteem and its importance
- Identify and apply different ways of building confidence
- Implement strategies for building self-esteem
Building Confidence and Self EsteemReal unit · AIM Qualifications
You'll explore the impact of confidence and self-esteem on communication, career progression, and personal well-being. This unit covers definitions of self-esteem and strategies to build both confidence and self-esteem for personal development.
What you'll be able to do
- Understand the impact of confidence on personal and professional life
- Know what is meant by self-esteem and its importance
- Understand various ways of building confidence and self-esteem
Building Confidence and Self EsteemReal unit · AIM Qualifications
This unit introduces learners to the concepts of confidence and self-esteem, including factors that can damage them in the workplace. You'll explore strategies to build and maintain confidence and self-esteem effectively.
What you'll be able to do
- Understand the concepts of confidence and self-esteem
- Recognise factors that can damage confidence and self-esteem
- Understand strategies for building confidence
- Understand strategies for building self-esteem
Building a Personal Career PortfolioReal unit · AIM Qualifications
You'll identify their skills, abilities, experience, knowledge, and personal qualities relevant to career goals. They will build a personal portfolio, produce a Curriculum Vitae (CV), and clarify personal goals to support career development.
What you'll be able to do
- Identify own skills, abilities, experience, knowledge and personal qualities
- Construct a portfolio of personal and educational information
- Produce a Curriculum Vitae (CV)
- Identify own personal goals
Building a Personal Career PortfolioReal unit · AIM Qualifications
This unit guides learners in identifying their skills, abilities, experience, knowledge, and personal qualities relevant to career development. You'll compile a personal portfolio and produce a Curriculum Vitae (CV) reflecting their career goals and achievements.
What you'll be able to do
- Identify and describe own skills, abilities, experience, knowledge and personal qualities.
- Build a portfolio of personal and educational information, including relevant documentation.
- Produce a Curriculum Vitae (CV) that accurately reflects own skills and experience.
- Identify and describe own personal goals, including career aspirations.
Building and Managing Workplace RelationshipsReal unit · AIM Qualifications
This unit provides learners with knowledge of acceptable workplace behaviour and professional boundaries. You'll learn to recognise and respond to different behaviours, give and receive constructive criticism, and manage conflict constructively.
What you'll be able to do
- Understand acceptable boundaries to behaviour in the workplace
- Recognise and respond to different behaviours in the workplace
- Give and respond to constructive criticism in a professional manner
- Understand how conflict can be dealt with constructively in the workplace
Building and Managing Workplace RelationshipsReal unit · AIM Qualifications
You'll understand acceptable behaviour boundaries in the workplace and how to recognise and respond to various behaviours. The unit covers giving and receiving constructive criticism and managing conflict constructively to maintain professional relationships.
What you'll be able to do
- Understand acceptable boundaries to behaviour in the workplace, including professional conduct.
- Recognise and respond appropriately to different behaviours in the workplace.
- Give and respond to constructive criticism in a professional manner.
- Understand how conflict can be dealt with constructively in the workplace, using appropriate strategies.
Bullying and Harassment in the WorkplaceReal unit · AIM Qualifications
You'll define bullying and harassment in the workplace, recognising various forms such as verbal abuse and discrimination. The unit also covers appropriate strategies and relevant policies and procedures to address and prevent such behaviours.
What you'll be able to do
- Define bullying in the workplace
- Define harassment in the workplace
- Understand the different forms that bullying and harassment can take
- Identify appropriate strategies to help deal with situations of bullying
- Identify appropriate strategies to help deal with situations of harassment
- Understand the policies and procedures in place to deal with bullying
- Understand the policies and procedures in place to deal with harassment
Bullying and Harassment in the WorkplaceReal unit · AIM Qualifications
This unit provides learners with knowledge of bullying and harassment in the workplace, including definitions, strategies to manage incidents, and relevant policies and procedures for resolution.
What you'll be able to do
- Define what is meant by bullying in the workplace
- Define what is meant by harassment in the workplace
- Use appropriate strategies to help deal with situations of bullying
- Use appropriate strategies to help deal with situations of harassment
- Know the policies that are in place to deal with bullying and harassment
- Know the procedures that are in place to deal with bullying and harassment
CV WritingReal unit · AIM Qualifications
This unit provides learners with knowledge of the purpose and content of a CV. You'll learn to complete a CV accurately, including personal details, work experience, education, and qualifications, formatted professionally for job applications.
What you'll be able to do
- Know the purpose of a CV in the job application process
- Know what information a CV should contain, including personal details, work experience, and education
- Complete a CV effectively, including formatting and writing style
Career PlanningReal unit · AIM Qualifications
You'll identify their strengths, qualities, skills, and abilities relevant to career planning. The unit also covers using information sources and planning transitions in education, training, or work.
What you'll be able to do
- Know own strengths, qualities, skills and abilities relevant to career planning
- Understand how to use sources of information for career planning
- Understand how to use sources of advice for career planning
- Understand how to use sources of guidance for career planning
- Understand how own abilities relate to progression opportunities in education
- Understand how own abilities relate to progression opportunities in training
- Understand how own abilities relate to progression opportunities in work
- Plan for transition to the next stage of education
- Plan for transition to the next stage of training
- Plan for transition to the next stage of work
Career PlanningReal unit · AIM Qualifications
You'll identify their own qualities, skills, interests, and achievements relevant to career planning. They will explore career information resources, consider employment options, and develop plans for future career development.
What you'll be able to do
- Know about their own qualities, skills, interests and achievements relevant to career planning
- Know about various careers information resources available to support career planning
- Know about possible employment options aligned with their skills and interests
- Plan for future career development, setting realistic and achievable goals
Career PlanningReal unit · AIM Qualifications
It teaches you to identify their strengths, qualities, skills, and abilities and locate sources of career information, advice, and guidance. You'll relate their abilities to progression opportunities and plan transitions to further education, training, or work.
What you'll be able to do
- Identify own strengths
- Identify own qualities
- Identify own skills
- Identify own abilities
- Identify sources of information for career planning
- Identify sources of advice for career planning
- Identify sources of guidance for career planning
- Explain how own abilities relate to progression opportunities
- Plan for transition to the next stage of education
- Plan for transition to the next stage of training
- Plan for transition to the next stage of work
Communication Skills for Group and TeamworkReal unit · AIM Qualifications
It teaches you to understand group roles and communication methods within teams. You'll explore the use of praise, constructive criticism, and positive relationships to support teamwork.
What you'll be able to do
- Know about the different roles of group members within a team
- Understand communication methods within group situations
- Understand the importance of praise within a team
- Understand the importance of constructive criticism within a team
- Understand the importance of relationships within your own team
Communication Skills for Group and TeamworkReal unit · AIM Qualifications
It teaches you to identify and describe roles within groups and teams, develop active listening and clear communication skills, and cooperate effectively. You'll understand the importance of different roles and contribute positively to group work.
What you'll be able to do
- Identify and describe the different roles associated with working within a group or team, explaining their importance.
- Communicate effectively with others in a group situation, demonstrating active listening and clear expression of ideas.
- Co-operate effectively with others when working in a group situation, contributing to a positive and productive team environment.
Communication Skills for Group and TeamworkReal unit · AIM Qualifications
You'll develop communication and cooperation skills necessary for effective group and teamwork. The unit covers understanding team roles, demonstrating active listening, clear communication, and appropriate non-verbal interactions within group settings.
What you'll be able to do
- Understand the different roles associated with working within a group
- Communicate effectively with others in a group situation
- Co-operate effectively with others when working in a group situation
Communication in the WorkplaceReal unit · AIM Qualifications
This unit covers the key principles of effective verbal, non-verbal, and written communication in the workplace. You'll identify communication needs, evaluate their own communication effectiveness, and practise communicating appropriately with colleagues and supervisors.
What you'll be able to do
- Describe the key principles of effective communication in a workplace environment.
- Identify what information needs to be communicated in specific workplace situations.
- Describe a range of methods for communicating effectively in the workplace, including verbal, non-verbal, and written communication.
- Evaluate the effectiveness of their own communication skills in different workplace scenarios.
- Communicate effectively with colleagues and supervisors in the workplace, using appropriate language and tone.
Communication in the WorkplaceReal unit · AIM Qualifications
This unit provides an understanding of communication channels within an organisation and the importance of effective workplace communication. You'll learn to communicate about tasks clearly and understand how conflict is managed within their organisation.
What you'll be able to do
- Know the lines of communication within own organisation, including formal and informal channels
- Know the need to communicate effectively with others in the workplace, explaining why effective communication is important
- Communicate with others about tasks in the workplace, using appropriate methods
- Know how conflict is dealt with in own organisation, including procedures and support mechanisms
Communication in the WorkplaceReal unit · AIM Qualifications
You'll gain an understanding of formal and informal communication channels within their organisation and the importance of effective communication for team goals. The unit also covers how conflict is managed in the workplace and the role of clear communication in resolving issues.
What you'll be able to do
- Understand the formal and informal lines of communication within own organisation
- Understand the need to communicate effectively with others in the workplace to achieve common goals
- Communicate clearly and concisely with others about tasks in the workplace
- Understand how conflict is dealt with in own organisation, including reporting procedures
Computer BasicsReal unit · AIM Qualifications
You'll gain foundational knowledge of computer hardware and software components, common terminology, performance features, and operating systems. This unit provides an understanding of how these elements interact to support computer functionality.
What you'll be able to do
- Identify the different parts of a computer, including hardware and software components
- Define computer terminology, including common terms and acronyms
- Describe computer performance and features, including processing speed, memory, and storage capacity
- Identify different computer operating systems and their basic functions
Computer Security and PrivacyReal unit · AIM Qualifications
You'll gain an understanding of computer security and privacy principles, including computer ethics. The unit covers methods to keep computers secure and updated, and the implementation of basic security measures.
What you'll be able to do
- Know about the key principles of computer security and privacy
- Keep own computer secure and updated, implementing basic security measures
- Know about computer ethics and responsible computer usage
Conduct at WorkReal unit · AIM Qualifications
You'll develop knowledge of expected workplace behaviour, including relevant rules, policies, and codes of conduct. The unit emphasises the importance of professional conduct, the impact of unacceptable behaviour, and maintaining acceptable behaviour standards.
What you'll be able to do
- Know what behaviour is expected in the workplace, including rules, policies and procedures
- Know why it is necessary to follow codes of behaviour in the workplace, explaining the importance of professional conduct
- Know about the possible impact of unacceptable behaviour in the workplace, on individuals and the organisation
- Maintain acceptable behaviour in the workplace, demonstrating appropriate conduct in different situations
Conflict Resolution in the WorkplaceReal unit · AIM Qualifications
You'll study factors contributing to workplace conflict, various responses such as avoidance, aggression, and compromise, and how communication styles influence conflict situations. The unit emphasises understanding conflict resolution processes.
What you'll be able to do
- Identify and describe factors that can contribute to conflict in the workplace, such as differing opinions and resource constraints.
- Describe the different responses to conflict, including avoidance, aggression, and compromise.
- Explain how different communication styles can affect a conflict situation, highlighting the importance of empathy and active listening.
- Describe the key steps involved in conflict resolution, including identifying the root cause, finding common ground, and agreeing on a solution.
Conflict Resolution in the WorkplaceReal unit · AIM Qualifications
You'll understand the causes and effects of workplace conflict, different behavioural responses, and the impact of communication styles. The unit covers conflict resolution strategies and the role of third parties in mediating disputes.
What you'll be able to do
- Understand the factors that contribute to conflict in the workplace
- Understand the different responses to conflict
- Understand how communication styles can affect a conflict situation
- Understand what conflict resolution entails
- Understand the role of a third party in resolving conflict in the workplace
Coping Strategies at WorkReal unit · AIM Qualifications
This unit equips learners to identify common workplace problems, suggest practical and realistic solutions, contribute to creating coping strategies, and review their effectiveness to improve workplace well-being and performance.
What you'll be able to do
- Identify and describe common problems that may arise in the workplace, such as stress, workload issues, and interpersonal conflicts.
- Contribute to the creation of a coping strategy for dealing with workplace problems, suggesting practical and realistic solutions.
- Review the effectiveness of a coping strategy, identifying areas for improvement and making necessary adjustments.
Coping Strategies at WorkReal unit · AIM Qualifications
This unit provides knowledge of common workplace problems and their impact. You'll contribute to creating coping strategies, understand development steps, and review the effectiveness of these strategies.
What you'll be able to do
- Know about common problems that can arise in the workplace
- Contribute to creating a coping strategy to address workplace problems
- Review the effectiveness of a coping strategy, identifying areas for improvement
Creating a Tailored Curriculum Vitae (CV)Real unit · AIM Qualifications
This unit provides learners with knowledge of standard Curriculum Vitae (CV) formats and the skills to construct and tailor a CV for specific sectors. You'll also learn to complete a covering letter of application using appropriate language and structure.
What you'll be able to do
- Know the standard format and sections of a Curriculum Vitae (CV)
- Construct a complete Curriculum Vitae (CV) using appropriate language and layout
- Tailor a personal Curriculum Vitae (CV) to highlight relevant skills and experience for a targeted sector
- Complete a covering letter of application, demonstrating appropriate tone and content for a specific job role
Creating a Tailored Curriculum Vitae (CV)Real unit · AIM Qualifications
You'll gain knowledge of standard CV formats and develop skills to construct clear, tailored CVs. The unit also includes creating covering letters that highlight relevant skills and experience.
What you'll be able to do
- Know about the standard format of a Curriculum Vitae (CV)
- Construct a Curriculum Vitae (CV) that is clear and concise
- Complete a covering letter of application that is tailored to a specific job role
Creating an Online Profile for Career PlanningReal unit · AIM Qualifications
You'll understand how to use social media sites for job searching and career planning. The unit covers creating and populating an online profile with relevant information and using it to establish professional connections.
What you'll be able to do
- Know about different social media sites that can be used for job searching
- Build an online presence on relevant social media sites for career purposes
- Use own online presence to make connections with relevant individuals and organisations
Creating an Online Profile for Career PlanningReal unit · AIM Qualifications
It teaches you to create a professional online presence for career planning. You'll identify relevant social media platforms, build profiles, and use their online presence to establish professional connections.
What you'll be able to do
- Know about social media sites for job searching
- Build an online presence on relevant social media sites
- Use own online presence to make connections with relevant contacts
Creating and Publishing WebsitesReal unit · AIM Qualifications
This unit develops learners' skills in creating and publishing websites using appropriate structures and consistent styles. You'll prepare text and image content using website software tools and publish accessible websites to a specified location.
What you'll be able to do
- Use structures and styles when creating websites, ensuring consistency and accessibility
- Use website software tools to prepare content for websites, including text, images, and multimedia
- Publish websites, ensuring they are accessible and functional for users
Creating and Publishing WebsitesReal unit · AIM Qualifications
It teaches you to plan, create, structure, format, and publish basic web pages using website software tools according to given specifications.
What you'll be able to do
- Plan and create web pages according to a given specification
- Use website software tools to structure web pages
- Use website software tools to format web pages
- Publish web pages to a specified location
Creative Arts Workshops and PresentationsReal unit · AIM Qualifications
You'll learn to plan, lead, and evaluate creative arts workshops and presentations. The unit covers setting objectives, selecting resources, managing risks, delivering activities safely, and assessing effectiveness through feedback.
What you'll be able to do
- Plan a practical arts/creative workshop activity
- Lead a practical arts/creative workshop activity
- Evaluate a practical arts/creative workshop activity
- Plan a presentation to an audience
- Give a presentation to an audience
- Evaluate a presentation given to an audience
Customer Service SkillsReal unit · AIM Qualifications
You'll gain an understanding of the principles of good customer service and the consequences of poor service. The unit covers the importance of first impressions, positive verbal and non-verbal interactions, and respect for individuals.
What you'll be able to do
- Understand the principles of good customer service
- Understand the possible consequences of poor customer service
- Understand the value of first impressions in a customer service context
- Demonstrate positive verbal and non-verbal interaction with customers/clients
- Recognise the importance of respect for the individual in giving good customer service
Customer Service SkillsReal unit · AIM Qualifications
This unit covers the importance of good customer service and its benefits to an organisation. You'll understand the consequences of poor service, the value of positive first impressions, and effective verbal and non-verbal customer interactions.
What you'll be able to do
- Know the benefits to an organisation of good customer service, explaining how it contributes to success
- Know about the possible consequences of poor customer service, explaining the impact on the organisation and its customers
- Know about the value of giving customers a positive first impression of an organisation, explaining how to create a good impression
- Know about verbal and non-verbal interaction with customers, explaining how to use effective communication techniques
- Respect customer needs, demonstrating empathy and understanding
- Deal with customer complaints, following procedures and resolving issues effectively
Customer Service SkillsReal unit · AIM Qualifications
You'll study the benefits of good customer service to organisations and the potential consequences of poor service. The unit covers positive verbal and non-verbal interactions, creating favourable first impressions, and the importance of respect in customer relations.
What you'll be able to do
- Understand the benefits to an organisation of providing good customer service.
- Understand the possible consequences of providing poor customer service.
- Understand the value of giving customers a positive first impression of an organisation.
- Understand positive verbal interaction with customers.
- Understand positive non-verbal interaction with customers.
- Understand that respect for the individual is at the heart of good customer service.
- Understand how to deal with customer complaints in a professional manner.
Data Management Software SkillsReal unit · AIM Qualifications
You'll learn to accurately enter, edit, maintain, retrieve, and display data records within a data management system. They will follow organisational procedures to ensure data accuracy and meet user requirements effectively.
What you'll be able to do
- Enter data records accurately into a data management system
- Edit data records within a data management system, ensuring data integrity
- Maintain data records in a data management system, following established procedures
- Retrieve data records from a data management system based on specific requirements
- Display data records in a clear and understandable format to meet user requirements
Data Management Software SkillsReal unit · AIM Qualifications
This unit develops learners' skills in entering, editing, and maintaining data records within a data management system. You'll adhere to established procedures and data protection principles while retrieving and displaying data clearly.
What you'll be able to do
- Enter, edit and maintain data records accurately in a data management system, following established procedures
- Retrieve and display data records from a data management system to meet specified requirements, presenting the information clearly
Data Management Software SkillsReal unit · AIM Qualifications
This unit equips learners with skills to enter, edit, and maintain data records accurately in a data management system. You'll also retrieve and display data records to meet specified requirements.
What you'll be able to do
- Enter, edit and maintain data records accurately in a data management system
- Retrieve and display data records effectively to meet specified requirements
Database Software SkillsReal unit · AIM Qualifications
You'll learn to enter, edit, and organise structured information in a database using software tools. The unit also covers generating reports based on specified criteria to support data analysis and presentation.
What you'll be able to do
- Enter structured information into a database accurately
- Edit structured information within a database effectively
- Organise structured information within a database logically
- Use database software tools to generate reports based on specified criteria
Database Software SkillsReal unit · AIM Qualifications
You'll develop the ability to enter, edit, and organise structured information within a database accurately. The unit also covers using database software tools to extract information and produce reports.
What you'll be able to do
- Enter, edit and organise structured information accurately in a database
- Use database software tools to extract information and produce reports in a clear and understandable format
Database Software SkillsReal unit · AIM Qualifications
You'll learn to create and modify non-relational database tables, enter and organise data accurately, and use database software tools to run queries and produce reports. The unit focuses on managing structured information effectively.
What you'll be able to do
- Create and modify non-relational database tables using appropriate software.
- Enter, edit, and organise structured information accurately within a database.
- Use database software tools to run queries and produce reports based on the data stored.
Dealing with Change at WorkReal unit · AIM Qualifications
You'll gain knowledge of key employment law aspects affecting employees, financial management during workplace changes, and how to access relevant support and advice services.
What you'll be able to do
- Understand key aspects of employment law from an employee perspective
- Recognise the need to manage new financial circumstances resulting from changes at work
- Identify where and how to access help and advice when dealing with change at work
Dealing with Change at WorkReal unit · AIM Qualifications
You'll gain knowledge of key aspects of employment law from an employee perspective and the importance of managing new financial circumstances. The unit also covers identifying and accessing sources of help and advice related to workplace changes.
What you'll be able to do
- Know key aspects of employment law from an employee perspective
- Know the need to manage new financial circumstances
- Know where and how to access help and advice
Dealing with DebtReal unit · AIM Qualifications
You'll understand the benefits of planning manageable debt and the consequences of excessive borrowing. The unit covers budgeting strategies, prioritising repayments, tracking finances, and identifies sources of help and advice for debt management.
What you'll be able to do
- Know the benefits of planning for manageable debt and avoiding excessive borrowing
- Know about basic strategies for planning for debt, such as budgeting and prioritising repayments
- Know where to get help and advice about dealing with a debt crisis, including organisations and resources available
Dealing with DebtReal unit · AIM Qualifications
You'll understand the benefits of planning and managing debt responsibly, including budgeting and prioritising expenditure. The unit also covers basic strategies for debt management and sources of help and advice for dealing with debt crises.
What you'll be able to do
- Know the benefits of planning and managing debt responsibly
- Know about basic strategies for planning for debt, including budgeting and prioritising expenditure
- Know where to get help and advice about dealing with debt crisis, including recognised organisations and support services
Dealing with Difficult Situations at WorkReal unit · AIM Qualifications
You'll understand different types of difficult workplace situations and strategies to resolve them. They will develop communication skills to manage such situations professionally and maintain calm and professionalism.
What you'll be able to do
- Know about different types of difficult situations that can occur at work and strategies to resolve them effectively
- Use appropriate communication skills to deal with difficult situations in a professional and respectful manner
Dealing with Difficult Situations at WorkReal unit · AIM Qualifications
This unit covers identifying difficult workplace situations and strategies to resolve them. You'll develop communication skills to manage such situations effectively in simulated contexts.
What you'll be able to do
- Know about different types of difficult situations that may arise at work
- Know about strategies to resolve difficult situations at work
- Demonstrate the ability to use appropriate communication skills to deal with difficult situations
Decision Making SkillsReal unit · AIM Qualifications
This unit provides learners with knowledge of decision-making processes in individual, group, and organisational contexts. You'll explore various decision-making styles and methods such as consensus and majority vote.
What you'll be able to do
- Know how decisions are made in different contexts, including individual, group, and organisational settings.
- Know about the different types of decisions made within groups, such as consensus, majority vote, and delegation.
- Know about different decision-making styles, such as autocratic, democratic, and laissez-faire.
Design Software SkillsReal unit · AIM Qualifications
You'll learn to obtain, insert, and combine information using design software. The unit covers creating, manipulating, and editing designs through software tools, including working with shapes, text, images, and colour.
What you'll be able to do
- Obtain, insert and combine information for designs using appropriate methods
- Use design software tools to create designs
- Use design software tools to manipulate designs
- Use design software tools to edit designs
Design and Imaging Software SkillsReal unit · AIM Qualifications
It teaches you to obtain and insert information into designs or images using design and imaging software. You'll manipulate and edit drawings or images using appropriate software tools.
What you'll be able to do
- Obtain information relevant to design or imaging tasks from specified sources
- Insert obtained information accurately into designs or images
- Use design and imaging software tools to manipulate drawings
- Use design and imaging software tools to edit drawings
- Use design and imaging software tools to manipulate images
- Use design and imaging software tools to edit images
Desktop Publishing Software SkillsReal unit · AIM Qualifications
You'll learn to select suitable information and page layouts for publications, considering target audience and purpose. The unit covers inputting, editing, and formatting text and information using desktop publishing software.
What you'll be able to do
- Select appropriate information for inclusion in a publication
- Select suitable page layouts for a publication, considering the target audience and purpose
- Input text accurately into a publication using desktop publishing software
- Input information accurately into a publication using desktop publishing software
- Use desktop publishing software to edit the content of a publication
- Use desktop publishing software to format the layout of a publication
Desktop Publishing Software SkillsReal unit · AIM Qualifications
It teaches you to create publications using desktop publishing software. You'll select appropriate designs and page layouts, input and combine text and other information, and use software techniques to edit and format publications effectively.
What you'll be able to do
- Select appropriate designs for publications, considering the target audience and purpose.
- Select appropriate page layouts for publications, ensuring readability and visual appeal.
- Input text into publications using desktop publishing software.
- Combine text and other information, such as images and graphics, within publications.
- Use desktop publishing software techniques to edit text within publications.
- Use desktop publishing software techniques to format publications to a professional standard.
Desktop Publishing Software SkillsReal unit · AIM Qualifications
This unit develops learners' ability to select and use appropriate designs and page layouts for publications. You'll input and combine text and other information, and use desktop publishing software techniques to edit and format publications.
What you'll be able to do
- Select and use appropriate designs and page layouts for publications, considering the target audience and purpose
- Input and combine text and other information, such as images and graphics, within publications using desktop publishing software
- Use desktop publishing software techniques to edit and format publications to a professional standard
Developing Meeting SkillsReal unit · AIM Qualifications
This unit develops learners' understanding of the purposes, conventions, and processes of meetings. You'll learn to participate effectively, contribute relevant information, and respect others' opinions during meetings.
What you'll be able to do
- Recognise that there are different purposes to meetings
- Understand meeting conventions and processes
- Participate effectively in a meeting
Developing Meeting SkillsReal unit · AIM Qualifications
You'll recognise different purposes of meetings and understand meeting conventions and processes. The unit teaches you to participate effectively in meetings by contributing appropriately and understanding roles, agendas, and minutes.
What you'll be able to do
- Recognise that there are different purposes to meetings, and identify the purpose of a specific meeting.
- Understand meeting conventions and processes, including agenda, minutes, and roles.
- Participate effectively in a meeting, contributing appropriately to discussions.
Developing Meeting SkillsReal unit · AIM Qualifications
You'll understand different meeting purposes, conventions, and processes. The unit develops skills to participate effectively in meetings, including contributing ideas, understanding agendas, roles, and the importance of meeting minutes.
What you'll be able to do
- Understand that there are different purposes to meetings, such as information sharing, decision-making, and problem-solving
- Understand meeting conventions and processes, including agendas, minutes, and roles of participants
- Participate effectively in a meeting, contributing ideas and listening to others
Developing a Personal Learning ProgrammeReal unit · AIM Qualifications
It teaches you to relate previous skills and experience to future learning and career goals. You'll seek guidance to identify suitable learning options, understand the value of discussing their learning programme, and review progress towards their goals.
What you'll be able to do
- Know about the relevance of previous skills and experience for future learning and career development
- Seek guidance and advice to identify suitable learning options and opportunities
- Know about the purpose and value of discussing own learning programme with a mentor or advisor
- Review progress towards own learning goal and identify areas for improvement
Developing a Personal Learning ProgrammeReal unit · AIM Qualifications
You'll understand how prior skills and experience relate to future learning needs. The unit includes using guidance to identify learning goals and developing and reviewing a personal learning programme.
What you'll be able to do
- Know about the relevance of previous skills and experience for future learning opportunities
- Use guidance and advice to identify own learning needs
- Know about the purpose and value of negotiating own learning programme with relevant parties
- Review learning programme in the context of own needs and development, and make adjustments as necessary
Digital LifestyleReal unit · AIM Qualifications
You'll gain knowledge of various digital technologies, including digital audio, video, and photography. The unit also explores applications of digital technology and career opportunities in related fields.
What you'll be able to do
- Describe different types of digital technology and their applications
- Explain the principles of digital audio and its uses
- Explain the principles of digital video and its uses
- Explain the principles of digital photography and its uses
- Identify a range of career opportunities available to individuals with digital technology experience
Discrimination at WorkReal unit · AIM Qualifications
This unit provides learners with knowledge of discrimination, including its definition, forms, and impact in the workplace. You'll explore methods to challenge discrimination, identify support agencies, and implement strategies to promote inclusivity.
What you'll be able to do
- Define discrimination and identify different forms of discrimination in the workplace
- Describe appropriate methods for challenging discrimination in the workplace
- Identify support agencies available in the local area for individuals experiencing discrimination
- Implement strategies to combat discrimination in the workplace
Discrimination at WorkReal unit · AIM Qualifications
This unit provides learners with knowledge of workplace discrimination, including forms, unacceptable behaviours, and relevant legislation. You'll identify local support agencies and strategies to combat discrimination effectively.
What you'll be able to do
- Understand what constitutes discrimination in the workplace
- Recognise unacceptable language and behaviour in the workplace
- Identify support agencies in own area that can assist with discrimination issues
- Understand how to combat discrimination in the workplace
Discrimination at WorkReal unit · AIM Qualifications
You'll understand workplace discrimination, equal opportunities legislation, and policies. The unit covers how to challenge discrimination, including reporting procedures and accessing support mechanisms.
What you'll be able to do
- Understand what constitutes discrimination in the workplace, including different forms of discrimination and their impact
- Know about equal opportunities legislation and policies, and their importance in promoting a fair and inclusive workplace
- Understand how to challenge discrimination in the workplace, including reporting procedures and support mechanisms
- Know about support agencies and organisations that can provide assistance and guidance on discrimination and equal opportunities issues
Email SkillsReal unit · AIM Qualifications
It teaches you to use email software to compose, send, and manage messages. You'll learn to organise and filter incoming emails and use appropriate functions such as reply and reply all to communicate effectively.
What you'll be able to do
- Use email software tools and techniques to compose and send messages effectively
- Manage incoming email, including organising, filtering, and responding to messages appropriately
Email SkillsReal unit · AIM Qualifications
It teaches you to use email software to compose, send, and manage messages effectively. You'll develop skills in appropriate language use, email functions, and organising incoming emails for efficient communication.
What you'll be able to do
- Use email software tools and techniques to compose and send messages effectively
- Manage incoming email efficiently, including organising and prioritising messages
Email SkillsReal unit · AIM Qualifications
You'll learn to use email software effectively, including composing, sending, managing emails, and resolving common email-related problems.
What you'll be able to do
- Use email software tools to send email messages
- Use email software tools to compose email messages
- Manage incoming email effectively
- Respond to common problems encountered when using email
Employment Contract and Payslip BasicsReal unit · AIM Qualifications
It teaches you to understand the purpose and key elements of employment contracts, identify information on payslips, and gain knowledge of the national minimum wage. You'll appreciate the importance of reading and understanding employment documentation.
What you'll be able to do
- Recognise the importance of having an employment contract
- Identify where to find key information on a payslip
- Understand the regulations relating to the national minimum wage
Employment Rights, Contracts and PayReal unit · AIM Qualifications
This unit provides knowledge of employment legislation, statutory and contractual rights, and contract elements. You'll understand the implications of breach of contract and aspects of pay, including deductions and payslips.
What you'll be able to do
- Know about key aspects of employment legislation relevant to the workplace
- Know about statutory and contractual employment rights, including holiday entitlement and sick pay
- Know about the key elements of a contract of employment
- Understand the implications of breach of contract for both employer and employee
- Understand different aspects of pay, including deductions and payslips
Employment Rights, Contracts and PayReal unit · AIM Qualifications
This unit provides learners with an understanding of employment legislation, statutory and contractual employment rights, and contracts of employment. You'll explore the implications of breaches of contract and key information found on payslips.
What you'll be able to do
- Know about employment legislation
- Know about statutory and contractual employment rights
- Seek guidance and advice to identify learning options
- Know about a contract of employment
- Know about the implications of breach of contract
- Know about the key information on a payslip
Employment SkillsReal unit · AIM Qualifications
This unit equips learners with knowledge of health and safety procedures and skills to participate effectively in work environments. You'll also develop teamwork and communication skills.
What you'll be able to do
- Know about the need for health and safety procedures at work to maintain a safe working environment
- Participate effectively in a work environment, following instructions and procedures
- Work as part of a team, contributing to team goals and supporting colleagues
- Know about the skills needed for work/employment, including communication, problem-solving, and time management
Employment SkillsReal unit · AIM Qualifications
You'll gain understanding of employment responsibilities and rights, business skills and requirements, enterprise concepts, and customer service principles. The unit covers legal obligations and how to deliver positive customer experiences.
What you'll be able to do
- Know about employment responsibilities and rights, including legal obligations and employee entitlements
- Know the skills and requirements of running a business, including financial management and marketing
- Know about the concept of enterprise within a business context, including innovation and risk-taking
- Know about the principles of good customer service and how to provide a positive customer experience
Engage in DiscussionReal unit · AIM Qualifications
You'll develop the ability to engage in discussions by contributing relevant ideas and listening actively. The unit covers expressing opinions clearly, supporting contributions with evidence, and responding appropriately to others.
What you'll be able to do
- Participate effectively in discussions, contributing relevant information and ideas
- Listen attentively to others during a discussion
- Respond appropriately to the contributions of others in a discussion
Engage in DiscussionReal unit · AIM Qualifications
You'll develop written communication skills by constructing simple sentences, using appropriate vocabulary, and organising information logically. This unit focuses on conveying information clearly through writing.
What you'll be able to do
- Write to communicate information effectively.
Environmental Awareness in the WorkplaceReal unit · AIM Qualifications
You'll understand the environmental impact of human activities and workplace issues. They will identify ways to improve environmental practices, including waste management and energy consumption within the workplace.
What you'll be able to do
- Describe how the actions of humans affect the environment
- Identify environmental issues which affect the workplace
- Describe ways in which they can help to improve the environment in the workplace
Equality and Diversity at WorkReal unit · AIM Qualifications
You'll gain an understanding of equality and diversity in the workplace, including legal requirements and organisational policies. The unit emphasises positive approaches to promote inclusivity and respect.
What you'll be able to do
- Understand what is meant by equality and diversity at work, including definitions and key concepts
- Know about equal opportunities at work, including legal requirements and organisational policies
- Know the need for positive approaches that support equality and diversity in the workplace, promoting inclusivity and respect
Equality and Diversity at WorkReal unit · AIM Qualifications
This unit provides learners with an understanding of equality and diversity in the workplace. They will learn about legal and ethical considerations, equal opportunities, and the importance of positive approaches to support equality and diversity.
What you'll be able to do
- Understand what is meant by equality and diversity at work, including the legal and ethical considerations.
- Know about equal opportunities at work, including the rights and responsibilities of employers and employees.
- Understand the need for positive approaches that support equality and diversity in the workplace, such as inclusive language and accessible environments.
Equality and Diversity at WorkReal unit · AIM Qualifications
It teaches you to define equality and diversity in the workplace and understand equal opportunities policies. You'll recognise the need for positive approaches to support equality and diversity within work environments.
What you'll be able to do
- Define the meaning of equality and diversity in the context of the workplace
- Identify and describe equal opportunities within the workplace
- Explain the need for positive approaches that support equality and diversity in the workplace
Exploring Occupational AreasReal unit · AIM Qualifications
You'll explore various occupational areas and job roles, understanding their main activities and tasks. The unit also supports learners in recognising their own skills relevant to specific occupational contexts.
What you'll be able to do
- Identify different occupational areas
- Recognise different jobs within an occupational area
- Identify own skills relevant to occupational areas
Follow Health and Safety Procedures in the WorkplaceReal unit · AIM Qualifications
You'll understand key elements and the purpose of health and safety policies in the workplace. They will learn to follow procedures, report hazards, use personal protective equipment correctly, and respond appropriately to incidents.
What you'll be able to do
- Know the key elements of a health and safety policy at work.
- Follow health and safety procedures in the workplace.
Follow Health and Safety Procedures in the WorkplaceReal unit · AIM Qualifications
You'll learn to describe and follow health and safety procedures relevant to their workplace. The unit covers identifying hazards, using personal protective equipment correctly, and reporting accidents, incidents, and unsafe practices.
What you'll be able to do
- Describe health and safety procedures relevant to the workplace
- Follow established health and safety procedures in the workplace
Follow Health and Safety Procedures in the WorkplaceReal unit · AIM Qualifications
You'll identify and describe health and safety procedures relevant to the workplace and understand their purpose. The unit covers following these procedures during work activities and recognising the consequences of non-compliance to maintain a safe working environment.
What you'll be able to do
- Identify and describe relevant health and safety procedures in the workplace
- Follow established health and safety procedures in the workplace
Following Instructions in the WorkplaceReal unit · AIM Qualifications
This unit covers the importance of following instructions in the workplace, including understanding the consequences of not adhering to instructions. You'll learn to follow both written and verbal instructions accurately and demonstrate the ability to seek clarification when necessary.
What you'll be able to do
- Explain the importance of following instructions in the workplace
- Follow instructions accurately and effectively in a work-related task
- Describe the potential impact of not following instructions in a work environment
Getting the Most Out of TrainingReal unit · AIM Qualifications
You'll develop effective listening and communication skills within a training environment. This unit covers active participation in discussions, responding appropriately to questions, and organising training information for future use.
What you'll be able to do
- Demonstrate effective listening skills in a training environment
- Contribute actively to training sessions and discussions
- Maintain training information in a usable format for future reference
Getting the Most Out of TrainingReal unit · AIM Qualifications
This unit develops learners' skills in effective listening during training, active participation, and retaining information. You'll practise techniques such as asking questions, contributing to discussions, and organising information for future use.
What you'll be able to do
- Describe how to listen effectively in a training environment
- Actively contribute to training sessions and activities
- Describe methods for keeping information in a usable format for future reference
Graphics Software SkillsReal unit · AIM Qualifications
It teaches you to use graphics software to select, create, and modify images according to given instructions. You'll develop practical skills in image manipulation using appropriate software tools.
What you'll be able to do
- Use graphics software to create or modify images according to given instructions
Handling Payment for Goods and ServicesReal unit · AIM Qualifications
You'll understand financial terms related to handling money, including profit, loss, and VAT. The unit covers different payment methods, recording prices, calculating totals, and handling cash and non-cash payments according to organisational procedures.
What you'll be able to do
- Understand financial terms in relation to handling money, such as profit, loss, and VAT
- Understand different methods of payment, including cash, credit cards, debit cards, and electronic transfers
- Accurately record prices of goods and services and obtain total costs
- Handle cash given in exchange for goods or services, including giving correct change
- Handle non-cash payments given in exchange for goods or services, following organisation procedures
Handling Payment for Goods and ServicesReal unit · AIM Qualifications
This unit equips learners with skills to handle payments for goods and services accurately. You'll understand financial terms, identify payment methods, record prices, calculate totals, and manage cash and non-cash transactions correctly.
What you'll be able to do
- Define financial terms in relation to handling money
- Identify different methods of payment for goods and services
- Record prices of goods and services and calculate total costs accurately
- Handle cash payments correctly when exchanging for goods or services
- Handle non-cash payments correctly when exchanging for goods or services
Handling Payment for Goods and ServicesReal unit · AIM Qualifications
This unit provides knowledge of financial terms related to handling money and different payment methods. You'll learn to record prices, calculate totals, and handle cash and non-cash payments accurately for goods and services.
What you'll be able to do
- Know about financial terms in relation to handling money, including terms such as profit, loss, and VAT
- Know about different methods of payment, including cash, card, and electronic payments
- Record prices of goods and services and obtain total costs, using appropriate methods
- Handle cash given in exchange for goods or services, following procedures for accuracy and security
- Handle non-cash payments given in exchange for goods or services, following procedures for different payment types
Health and Safety in the WorkplaceReal unit · AIM Qualifications
This unit provides learners with knowledge of health, safety, and welfare importance in the workplace. You'll identify potential physical, chemical, and other hazards, recognise safety signs, and describe safe working practices including protective equipment use.
What you'll be able to do
- Explain the importance of health, safety and welfare in the workplace
- Identify potential hazards and risks present in the workplace
- Recognise common basic safety signs found in the workplace
- Describe safe working practices and the appropriate use of protective equipment
Health and Safety in the WorkplaceReal unit · AIM Qualifications
This unit covers the importance of health, safety and welfare in the workplace, including legal responsibilities and ethical considerations. You'll identify potential hazards and risks, recognise common safety signs, and understand safe practices and the use of protective equipment.
What you'll be able to do
- Know about the importance of health, safety and welfare in the workplace, including legal responsibilities and ethical considerations
- Know potential hazards and risks in the workplace, and how to identify and report them
- Know common basic safety signs found in the workplace, and their meanings
- Know about safe practices and protective equipment, and how to use them correctly
Health and Safety in the WorkplaceReal unit · AIM Qualifications
You'll explore the key components of health and safety policies and their purposes. The unit also covers identifying hazards in various workplace areas, maintaining a safe environment, individual responsibilities, and procedures for fire prevention and evacuation.
What you'll be able to do
- Identify the key elements of a health and safety policy in the workplace
- Recognise potential hazards that can occur in different areas of the workplace
- Describe how to maintain a safe working environment
- Explain the individual's responsibilities for maintaining health and safety at work
- Describe the procedures for fire prevention in the workplace
- Explain the procedures for safe evacuation from the workplace
- Describe the purpose and process of risk assessment in the workplace
IT CommunicationsReal unit · AIM Qualifications
You'll learn to identify, access, and evaluate information from diverse sources and select appropriate IT tools to communicate and exchange information effectively.
What you'll be able to do
- Identify and use different sources of information to meet specific needs
- Access information from various sources and assess its fitness for purpose
- Select and use appropriate IT tools to communicate and exchange information effectively
IT CommunicationsReal unit · AIM Qualifications
You'll learn to access, evaluate, and communicate information using IT systems. The unit includes selecting appropriate sources and using IT tools safely and effectively to exchange information.
What you'll be able to do
- Use a variety of sources of information to meet identified needs.
- Access information using IT systems.
- Assess the fitness for purpose of information obtained from IT systems.
- Select appropriate IT tools to communicate and exchange information.
- Use IT to communicate and exchange information safely.
- Use IT to communicate and exchange information responsibly.
- Use IT to communicate and exchange information effectively.
IT Maintenance for UsersReal unit · AIM Qualifications
You'll gain knowledge of the importance of routine maintenance for IT hardware and software. They will develop skills to carry out regular maintenance tasks to enhance performance, security, and lifespan of IT products.
What you'll be able to do
- Explain the importance of routine maintenance on IT hardware products
- Explain the importance of routine maintenance on IT software products
- Perform regular routine maintenance on IT hardware according to manufacturer guidelines
- Perform regular routine maintenance on IT software according to established procedures
IT User FundamentalsReal unit · AIM Qualifications
This unit develops learners' fundamental skills in interacting with IT systems to meet needs, organising, storing, and retrieving information securely. You'll also learn safety and security practices and how to maintain systems while resolving common IT problems.
What you'll be able to do
- Interact with and use an IT system effectively to meet identified needs
- Organise, store and retrieve information appropriately using IT systems
- Follow established safety and security practices when using IT systems
- Maintain the IT system and respond to common IT system problems effectively
Imaging Software SkillsReal unit · AIM Qualifications
This unit provides learners with the ability to obtain, manipulate, and edit images using imaging software, while considering copyright and licensing restrictions.
What you'll be able to do
- Obtain images from various sources
- Manipulate images using appropriate techniques
- Use imaging software tools to create images
- Use imaging software tools to manipulate images
- Use imaging software tools to edit images
Imaging Software SkillsReal unit · AIM Qualifications
You'll learn to obtain images from various sources and manipulate them using imaging software. The unit covers techniques such as cropping, resizing, rotating, and adjusting brightness, contrast and colour balance to create and edit images.
What you'll be able to do
- Obtain images from various sources
- Manipulate images using appropriate techniques
- Use imaging software tools to create new images
- Use imaging software tools to manipulate existing images
- Use imaging software tools to edit images
Improving Own Learning and PerformanceReal unit · AIM Qualifications
It teaches you to identify their preferred and less preferred learning styles and areas, using this self-awareness to set and plan learning targets. You'll review their performance against action plans to improve their learning and development.
What you'll be able to do
- Know about different ways of learning which reflect own likes.
- Know about different ways of learning which reflect own dislikes.
- Know about different areas of learning which reflect own likes.
- Know about different areas of learning which reflect own dislikes.
- Use own strengths to determine learning targets.
- Use own aptitudes to determine learning targets.
- Use own skills to determine learning targets.
- Plan how to achieve learning targets effectively.
- Review own performance against an action plan.
Induction to a Training CourseReal unit · AIM Qualifications
This unit provides an induction to a training course, covering attendance and punctuality requirements, assessment procedures, and the role of external agencies. You'll also understand the importance of maintaining a safe working environment and commitment throughout the course.
What you'll be able to do
- Describe the requirements of taking part in a training course
- Explain assessment procedures used during the training course
- Identify the different agencies who work with the training provider
- Explain the importance of maintaining a safe working environment during training
- Understand the importance of commitment and regular attendance on the training course
Induction to a Training CourseReal unit · AIM Qualifications
This unit introduces learners to the requirements of participating in a training course, including attendance, active participation, and assignment completion. You'll also understand assessment procedures, the roles of associated agencies, and the importance of a safe working environment.
What you'll be able to do
- Know about the requirements of taking part in a training course, including attendance, participation, and completion of assignments
- Know about assessment procedures used on the training course, including methods and grading criteria
- Know about the different agencies who work with the training provider, and their roles and responsibilities
- Know about the importance of maintaining a safe working environment during the training course, including hazard identification and risk assessment
- Understand the importance of commitment and regular attendance for successful completion of the training course
Internet Safety for IT UsersReal unit · AIM Qualifications
You'll understand potential risks associated with internet use and methods to safeguard themselves and others online. The unit covers data security precautions and adherence to legal constraints and guidelines.
What you'll be able to do
- Identify the potential risks associated with using the Internet
- Describe methods for safeguarding oneself when working online
- Describe methods for safeguarding others when working online
- Implement precautions to maintain data security while using the Internet
- Follow relevant legal constraints when working online
- Adhere to relevant guidelines when working online
- Adhere to relevant procedures when working online
Introduction Child Care IndustriesReal unit · AIM Qualifications
This unit introduces learners to the child care industry, covering the purpose and types of child care services. You'll identify various job roles within the industry and describe the responsibilities and skills required for each role.
What you'll be able to do
- Know about the purpose of child care industries, including the different types of services offered.
- Know about job roles in child care industries, including the responsibilities and skills required for each role.
Introduction to Animal Care IndustriesReal unit · AIM Qualifications
This unit introduces learners to the purpose of animal care industries and their role in animal welfare and conservation. You'll identify various job roles within these industries, outlining associated responsibilities and required skills.
What you'll be able to do
- Describe the purpose of animal care industries, including their role in animal welfare and conservation
- Identify different job roles within animal care industries, outlining the responsibilities and skills required for each
Introduction to Animal Care IndustriesReal unit · AIM Qualifications
This unit introduces learners to the purpose and societal role of animal care industries. You'll identify various job roles within these industries and outline their associated responsibilities.
What you'll be able to do
- Describe the purpose of animal care industries, explaining their role in society
- Identify different job roles in animal care industries, outlining the responsibilities of each
Introduction to Animal Care IndustriesReal unit · AIM Qualifications
You'll gain knowledge of the purpose and contributions of various animal care industries to animal welfare and society. The unit also covers job roles within these industries, including their responsibilities and required skills.
What you'll be able to do
- Describe the purpose of different animal care industries, including their contribution to animal welfare and society.
- Identify a range of job roles within animal care industries, outlining the main responsibilities and required skills for each role.
Introduction to Business, Administration and Customer Service IndustriesReal unit · AIM Qualifications
You'll be introduced to the purposes of business, administration, and customer service industries. The unit covers the aims of business organisations, the role of administration, the importance of customer service, and identifies various job roles within these sectors.
What you'll be able to do
- Recognise the purpose of business, administration and customer service industries
- Identify different job roles in business, administration and customer service industries
Introduction to Business, Administration and Customer Service IndustriesReal unit · AIM Qualifications
This unit introduces learners to the business, administration, and customer service industries. You'll understand the purpose of these sectors, identify various job roles, and describe the main responsibilities, skills, and qualities required.
What you'll be able to do
- Describe the purpose of business, administration and customer service industries
- Identify different job roles within the business, administration and customer service industries
Introduction to Business, Administration and Customer Service IndustriesReal unit · AIM Qualifications
You'll gain an understanding of the purpose and contribution of business, administration, and customer service industries. The unit includes identifying job roles and explaining their functions within these sectors.
What you'll be able to do
- Describe the purpose of business, administration and customer service industries
- Identify different job roles within the business, administration and customer service industries
Introduction to Catering and Hospitality IndustriesReal unit · AIM Qualifications
This unit introduces learners to the catering and hospitality industries, focusing on their purpose and economic contribution. You'll explore various job roles, understanding associated responsibilities, required skills, and potential career progression.
What you'll be able to do
- Know about the overall purpose of the catering and hospitality industries and their contribution to the economy
- Know about a range of job roles in catering and hospitality industries, including their responsibilities and required skills
Introduction to Catering and Hospitality IndustriesReal unit · AIM Qualifications
This unit introduces learners to the catering and hospitality industries, covering their main functions and types of establishments. You'll identify a range of job roles within both industries and understand the main duties associated with these roles.
What you'll be able to do
- Recognise the purpose of catering and hospitality industries
- Identify different job roles within the catering and hospitality industries
Introduction to Catering and Hospitality IndustriesReal unit · AIM Qualifications
You'll gain knowledge of the catering and hospitality industries, including their purpose and main activities. The unit covers job roles, responsibilities, and the importance of hygiene and safety within these sectors.
What you'll be able to do
- Describe the purpose of catering and hospitality industries
- Identify different job roles within the catering and hospitality industries
Introduction to Child Care IndustriesReal unit · AIM Qualifications
This unit introduces learners to the child care industries, covering their purpose, benefits to families and communities, and various job roles with associated responsibilities.
What you'll be able to do
- Recognise the purpose of child care industries
- Identify different job roles within child care industries
Introduction to Child Care IndustriesReal unit · AIM Qualifications
You'll be introduced to the child care industries, including their purpose and main functions. The unit covers different types of child care settings and identifies various job roles within the sector, along with the main duties associated with selected roles.
What you'll be able to do
- Recognise the purpose of child care industries
- Identify different job roles within the child care industries
Introduction to Construction and Building IndustriesReal unit · AIM Qualifications
You'll explore the purpose and economic importance of the construction and building industries, and identify various job roles along with their main responsibilities.
What you'll be able to do
- Recognise the purpose of construction and building industries
- Identify different job roles within construction and building industries
Introduction to Construction and Building IndustriesReal unit · AIM Qualifications
You'll gain an understanding of the construction and building industries, including their societal contributions and sector divisions. The unit also covers a range of job roles and career pathways within these industries.
What you'll be able to do
- Know and understand the purpose of construction and building industries, recognising their contribution to society
- Know about a range of job roles in construction and building industries, identifying different career pathways
Introduction to Construction and Building IndustriesReal unit · AIM Qualifications
This unit introduces learners to the construction and building industries, their societal role, and main purposes. You'll identify different sectors and job roles, outlining associated responsibilities within the industry.
What you'll be able to do
- Describe the purpose of construction and building industries, explaining their role in society
- Identify different job roles in construction and building industries, outlining the responsibilities of each
Introduction to Creative and Design IndustriesReal unit · AIM Qualifications
You'll explore the purpose and societal role of creative and design industries. The unit covers identifying sectors such as graphic design and fashion, along with various job roles and their responsibilities.
What you'll be able to do
- Describe the purpose of creative and design industries, explaining their role in society
- Identify different job roles in creative and design industries, outlining the responsibilities of each
Introduction to Creative and Design IndustriesReal unit · AIM Qualifications
You'll explore the purpose of creative and design industries, distinguishing between the two sectors. The unit also covers identification of different job roles within both creative and design industries.
What you'll be able to do
- Recognise the purpose of creative and design industries
- Identify different job roles in creative and design industries
Introduction to Creative and Design IndustriesReal unit · AIM Qualifications
This unit provides learners with an introduction to the creative and design industries, focusing on their purpose and economic contribution. You'll identify job roles and understand the skills and qualifications necessary within these industries.
What you'll be able to do
- Know about the purpose of creative and design industries and their contribution to the economy
- Know about different job roles in creative and design industries, including the skills and qualifications required
Introduction to Digital Technology IndustriesReal unit · AIM Qualifications
You'll be introduced to the digital technology industries, recognising their purpose and impact on daily life. The unit covers various job roles and the skills required for at least two roles within the sector.
What you'll be able to do
- Recognise the purpose of digital technology industries
- Identify different job roles within digital technology industries
Introduction to Digital Technology IndustriesReal unit · AIM Qualifications
You'll gain an understanding of the digital technology industries, including their main activities and economic importance. The unit covers identifying job roles within the sector and describing typical tasks, responsibilities, and skills required.
What you'll be able to do
- Describe the purpose of digital technology industries
- Identify different job roles within digital technology industries
Introduction to Digital Technology IndustriesReal unit · AIM Qualifications
This unit introduces learners to the digital technology industries, covering their purpose in society and their role across sectors such as communication, entertainment, and healthcare. You'll identify various job roles and understand the skills and qualifications required within these industries.
What you'll be able to do
- Describe the purpose of digital technology industries
- Identify different job roles within digital technology industries
Introduction to Engineering and Manufacturing IndustriesReal unit · AIM Qualifications
This unit introduces learners to the engineering and manufacturing industries, their societal and economic roles, and the job roles and responsibilities within these sectors.
What you'll be able to do
- Describe the purpose of engineering industries, including their role in society and the economy
- Describe the purpose of manufacturing industries, including their role in society and the economy
- Identify a range of job roles within the engineering industry, outlining the main responsibilities and required skills
- Identify a range of job roles within the manufacturing industry, outlining the main responsibilities and required skills
Introduction to Engineering and Manufacturing IndustriesReal unit · AIM Qualifications
You'll explore the engineering and manufacturing industries, recognising their main functions and identifying a range of job roles within each sector. The unit also covers the main duties associated with selected roles to provide a comprehensive understanding of these industries.
What you'll be able to do
- Recognise the purpose of engineering and manufacturing industries
- Identify different job roles within the engineering and manufacturing industries
Introduction to Engineering and Manufacturing IndustriesReal unit · AIM Qualifications
This unit provides an introduction to engineering and manufacturing industries, focusing on their purposes. You'll identify various job roles within these industries and gain understanding of their functions.
What you'll be able to do
- Recognise the purpose of engineering and manufacturing industries
- Identify different job roles in engineering and manufacturing industries
Introduction to Guiding VisitorsReal unit · AIM Qualifications
You'll gain knowledge of how to present themselves appropriately when greeting visitors, including appearance, body language, and communication skills. The unit also covers health and safety procedures relevant to the establishment and effective visitor greeting practices.
What you'll be able to do
- Present them self appropriately to greet visitors, including appearance, body language, and communication skills
- Know about health and safety procedures for the establishment, including emergency procedures and reporting hazards
- Greet visitors in a polite and professional manner, providing a positive first impression
Introduction to Hair and Beauty IndustriesReal unit · AIM Qualifications
This unit provides learners with knowledge of the hair and beauty industries, including their purposes and contributions to well-being. You'll identify job roles and understand the services offered within these industries.
What you'll be able to do
- Describe the purpose of the hair and beauty industries
- Identify different job roles within the hair and beauty industries
Introduction to Hair and Beauty IndustriesReal unit · AIM Qualifications
You'll study the purpose of hair and beauty industries and identify different job roles within each sector. The unit covers the responsibilities associated with these roles.
What you'll be able to do
- Recognise the purpose of hair and beauty industries
- Identify different job roles in hair and beauty industries
Introduction to Hair and Beauty IndustriesReal unit · AIM Qualifications
This unit introduces learners to the hair and beauty industries, focusing on their purpose in personal care and aesthetics. You'll identify different job roles and outline the responsibilities and skills associated with each.
What you'll be able to do
- Describe the purpose of hair and beauty industries, including their role in personal care and aesthetics
- Identify different job roles within hair and beauty industries, outlining the responsibilities and skills required for each
Introduction to Health, Lifestyle and Science IndustriesReal unit · AIM Qualifications
You'll develop knowledge of the health, lifestyle, and science industries, including their purpose and societal contributions. The unit also covers various job roles and career opportunities within these sectors.
What you'll be able to do
- Know and understand the purpose of health, lifestyle and science industries, recognising their contribution to society
- Know about a range of job roles in health, lifestyle and science industries, identifying different career pathways
Introduction to Health, Lifestyle and Science IndustriesReal unit · AIM Qualifications
This unit covers the health, lifestyle, and science industries, focusing on their main functions and the variety of job roles within each sector. You'll gain knowledge of the duties associated with selected roles to understand these industries' contributions to society.
What you'll be able to do
- Recognise the purpose of health, lifestyle and science industries
- Identify different job roles within the health, lifestyle and science industries
Introduction to Health, Lifestyle and Science IndustriesReal unit · AIM Qualifications
This unit introduces learners to the health, lifestyle, and science industries, explaining their purposes. You'll identify job roles within each sector and understand their functions.
What you'll be able to do
- Recognise the purpose of health, lifestyle and science industries
- Identify different job roles in health, lifestyle and science industries
Introduction to Horticulture IndustriesReal unit · AIM Qualifications
This unit introduces learners to the horticulture industries, highlighting their purpose and environmental impact. You'll identify job roles and the skills needed for at least two positions within the sector.
What you'll be able to do
- Recognise the purpose of horticulture industries
- Identify different job roles within horticulture industries
Introduction to Horticulture IndustriesReal unit · AIM Qualifications
You'll explore the purpose of horticulture industries and their importance to the environment and economy. The unit covers a range of job roles, main duties, and the skills required for different positions within horticulture.
What you'll be able to do
- Recognise the purpose of horticulture industries
- Identify different job roles within horticulture industries
Introduction to Horticulture IndustriesReal unit · AIM Qualifications
This unit provides knowledge of the horticulture industries, their environmental and economic contributions, and their purpose. You'll identify job roles within the sector and understand the associated responsibilities and skills.
What you'll be able to do
- Know about the overall purpose of the horticulture industries and their contribution to the environment and economy
- Know about a range of job roles in horticulture industries, including their responsibilities and required skills
Introduction to Transport and Logistics IndustriesReal unit · AIM Qualifications
This unit provides an introduction to the transport and logistics industries, explaining their purpose and economic significance. You'll identify job roles and describe the main duties associated with several positions within the sector.
What you'll be able to do
- Recognise the purpose of transport and logistics industries
- Identify different job roles within transport and logistics industries
Introduction to Transport and Logistics IndustriesReal unit · AIM Qualifications
You'll explore the transport and logistics industries, focusing on their main functions and economic significance. The unit covers identifying job roles within both industries and describing the duties associated with selected roles.
What you'll be able to do
- Recognise the purpose of transport and logistics industries
- Identify different job roles in transport and logistics industries
Introduction to Transport and Logistics IndustriesReal unit · AIM Qualifications
This unit introduces learners to the transport and logistics industries, explaining their purpose and economic role. You'll identify various sectors and job roles within these industries, understanding associated responsibilities.
What you'll be able to do
- Know about the purpose of transport and logistics industries and their role in the economy
- Know about different job roles in transport and logistics industries, including their responsibilities and required skills
Introduction to the Use of Tools and Equipment for a Work TaskReal unit · AIM Qualifications
You'll learn to safely and correctly use tools and equipment for specific work tasks. The unit covers identification of required tools, safety precautions, correct usage procedures, and care through cleaning and maintenance.
What you'll be able to do
- Safely and correctly use tools and equipment for a given work task
- Care for work tools and equipment, including cleaning and basic maintenance
- Use tools and equipment for a work task, following safety guidelines and manufacturer's instructions
Investigating a CareerReal unit · AIM Qualifications
You'll research a chosen career option, assessing its duties, qualifications, and training requirements. The unit also covers evaluating personal skills and interests in relation to the career, as well as understanding topical issues and standards affecting the sector.
What you'll be able to do
- Research a career option, considering personal skills, interests and qualifications.
- Assess a chosen career option in relation to personal skills, interests and qualifications.
- Describe the impact of topical issues on specific work sectors.
- Explain issues relating to standards or regulations in a chosen career sector.
Job ApplicationsReal unit · AIM Qualifications
You'll develop the ability to complete job application forms accurately and write letters of application. The unit focuses on presenting relevant skills and experience clearly and professionally.
What you'll be able to do
- Accurately and completely fill out a job application form, providing all necessary information
- Write a letter of application for a job, highlighting relevant skills and experience
Job ApplicationsReal unit · AIM Qualifications
This unit develops learners' ability to complete job application forms accurately and write clear, concise letters of application. You'll present their skills and experience professionally, tailoring applications to specific job requirements and ensuring error-free submissions.
What you'll be able to do
- Complete a job application form accurately and effectively
- Write a clear and concise letter of application for a job
Job Seeking SkillsReal unit · AIM Qualifications
This unit equips learners with job seeking skills, including identifying sources of work, understanding recruitment services, and interpreting job advertisements. You'll learn to match their skills and experience to job requirements.
What you'll be able to do
- Know where to look for work, including online job boards, recruitment agencies, and company websites
- Identify relevant information in job advertisements, such as required skills and experience
- Match own skills, qualities and experience with the requirements of advertised jobs
Job Seeking SkillsReal unit · AIM Qualifications
This unit equips learners with knowledge of job searching methods, including online resources and networking. You'll assess how their personal skills and abilities match different jobs and understand how to apply for jobs and prepare for interviews.
What you'll be able to do
- Know what is involved in job searching, including identifying job opportunities, using online resources, and networking
- Know how personal skills and abilities match with different jobs, and how to identify suitable career paths
- Apply for a job, including completing application forms and writing covering letters
- Know about interview skills and procedures, including preparation, answering questions effectively, and presenting a professional image
Leadership SkillsReal unit · AIM Qualifications
You'll understand the characteristics and skills of effective leadership, including communication, motivation, problem-solving, and decision-making. The unit also covers the development of leader-team relationships and practical leadership techniques.
What you'll be able to do
- Understand the key characteristics of an effective leader, including communication, motivation, and delegation.
- Understand the skills involved in being an effective leader, including problem-solving, decision-making, and conflict resolution.
- Know about the development of the relationship between a leader and team member, including trust, respect, and support.
- Lead a team or group effectively, including setting goals, providing feedback, and managing performance.
Learning from VolunteeringReal unit · AIM Qualifications
It teaches you to identify personal goals for volunteering and methods to find voluntary work within the community. You'll understand the personal benefits of volunteering and recognise transferable skills and experience gained through voluntary activities.
What you'll be able to do
- Identify own personal goals for undertaking voluntary work
- Describe how to find and obtain voluntary work opportunities within the community
- Explain the personal benefits of undertaking voluntary work
- Identify transferable skills and experience that can be gained through volunteering
Listen and RespondReal unit · AIM Qualifications
You'll learn to understand and respond appropriately to spoken language in clear exchanges. The unit focuses on active listening, comprehension, providing relevant responses, and effective communication behaviours.
What you'll be able to do
- Understand spoken language presented in a clear and straightforward manner
- Respond appropriately to spoken language, demonstrating comprehension
- Listen attentively to others during exchanges
- Respond effectively and respectfully in exchanges, contributing to the conversation
Listen and RespondReal unit · AIM Qualifications
This unit develops learners' skills in understanding and responding to extended spoken information. You'll practise summarising main points, identifying key details, asking clarifying questions, and contributing appropriately to conversations.
What you'll be able to do
- Demonstrate the ability to understand extended spoken information
- Demonstrate the ability to respond to extended spoken information
- Demonstrate the ability to listen in extended exchanges
- Demonstrate the ability to respond in extended exchanges
Listen and RespondReal unit · AIM Qualifications
It teaches you to demonstrate active listening skills and respond appropriately in verbal exchanges. You'll summarise key points, ask clarifying questions, and use suitable language and tone in responses.
What you'll be able to do
- Demonstrate the ability to listen attentively in verbal exchanges
- Respond appropriately to verbal communication in a range of contexts
Making CalculationsReal unit · AIM Qualifications
You'll develop the ability to perform addition, subtraction, multiplication, and division of whole numbers accurately. The unit also covers selecting appropriate operations to solve problems both with and without a calculator.
What you'll be able to do
- Perform addition and subtraction of whole numbers accurately
- Perform multiplication and division of whole numbers accurately
- Solve mathematical problems using addition, subtraction, multiplication and division, with and without the use of a calculator
Making CalculationsReal unit · AIM Qualifications
This unit equips learners with skills to perform accurate calculations involving whole numbers and decimals. You'll practise addition, subtraction, multiplication, and division, solving problems both with and without a calculator.
What you'll be able to do
- Add and subtract whole numbers and decimals accurately
- Multiply and divide whole numbers and decimals accurately
- Solve mathematical problems with the aid of a calculator
- Solve mathematical problems without the aid of a calculator
Making CalculationsReal unit · AIM Qualifications
This unit develops learners' skills in performing calculations accurately when solving problems. You'll apply addition, subtraction, multiplication, division, percentages, fractions, and rounding techniques, selecting suitable methods with or without a calculator.
What you'll be able to do
- Perform calculations accurately when solving problems
- Solve problems using appropriate calculation methods, with or without a calculator
Managing StudyReal unit · AIM Qualifications
You'll learn to manage their study effectively by understanding course demands, organising study time, and prioritising tasks. The unit also covers finding relevant information and evaluating personal learning and study skills for continuous improvement.
What you'll be able to do
- Identify and describe the demands of a specific course of study
- Organise study time effectively using appropriate time management techniques
- Prioritise study tasks and set realistic targets for study completion
- Locate and utilise information relevant to the course of study from various sources
- Evaluate the effectiveness of own learning and study skills and identify areas for improvement
Managing StudyReal unit · AIM Qualifications
You'll gain knowledge and skills to manage their study effectively. The unit covers understanding course demands, organising study time, prioritising tasks, using information resources, and evaluating personal learning effectiveness.
What you'll be able to do
- Know about the demands of a course of study, including time commitment, workload, and assessment requirements
- Organise study time effectively, creating a study schedule and managing distractions
- Prioritise and set realistic targets for study, breaking down large tasks into smaller, manageable steps
- Find and use information relevant to the course of study, utilising library resources and online databases
- Know about the effectiveness of own learning and study skills, identifying strengths and weaknesses and adapting strategies accordingly
Managing a Work ProjectReal unit · AIM Qualifications
It teaches you to plan, monitor, and review a work project. You'll define objectives, identify resources, create timelines, track progress, manage risks, and evaluate outcomes to recommend improvements.
What you'll be able to do
- Plan a work project, including defining objectives, identifying resources, and creating a timeline.
- Monitor the progress of a work project, including tracking milestones, identifying risks, and managing issues.
- Review the work project, including evaluating outcomes, identifying lessons learned, and making recommendations for improvement.
MentoringReal unit · AIM Qualifications
You'll understand the concept of mentoring, including the roles and responsibilities of mentors and mentees. The unit emphasises respecting individuality and difference within mentoring relationships and adapting approaches to meet diverse needs while maintaining confidentiality.
What you'll be able to do
- Define the meaning of 'mentoring'
- Explain the need to respect individuality and difference within a mentoring relationship
Mentoring PracticeReal unit · AIM Qualifications
You'll develop mentoring skills including effective communication, active listening, and providing constructive feedback. This unit also encourages reflection on personal mentoring practice to identify strengths and areas for development.
What you'll be able to do
- Demonstrate good practice in mentoring activities.
- Know about own practice as a mentor, including strengths and areas for development.
Money, Time and TemperatureReal unit · AIM Qualifications
You'll develop practical skills to work confidently with money, time, and temperature. The unit covers calculations, interpreting readings, and planning using timetables in everyday contexts.
What you'll be able to do
- Work with money in practical situations.
- Work with time in practical situations.
- Work with temperature in practical situations.
Money, Time and TemperatureReal unit · AIM Qualifications
This unit develops practical skills in working with money, time, and temperature. You'll perform calculations, interpret financial and time-related information, and understand temperature scales for everyday applications.
What you'll be able to do
- Work with money in everyday situations, including calculating costs, giving change, and understanding financial documents.
- Work with time, including telling the time, understanding timetables, and managing time effectively.
- Work with temperature, including reading thermometers, understanding temperature scales, and applying temperature knowledge to practical situations.
Money, Time and TemperatureReal unit · AIM Qualifications
You'll learn to perform calculations and solve problems involving money, time, and temperature. This includes calculating costs and change, interpreting analogue and digital clocks, using timetables, and understanding temperature measurements.
What you'll be able to do
- Perform calculations and solve problems involving money in everyday situations
- Work with time, including reading clocks, understanding timetables, and calculating durations
- Understand and use temperature measurements in practical contexts
MotivationReal unit · AIM Qualifications
This unit introduces learners to the concept of motivation and its importance in work and personal development. You'll assess their own motivation levels, understand its impact on performance, and explore strategies for improvement.
What you'll be able to do
- Understand the meaning of motivation in the context of work and personal development.
- Know about own levels of motivation and how they impact performance.
Multimedia Software SkillsReal unit · AIM Qualifications
This unit develops learners' ability to plan, create, and present multimedia products. You'll source and manipulate content, use multimedia software tools for editing and formatting, and deliver multimedia outcomes.
What you'll be able to do
- Plan the content and organisation of multimedia products to meet identified needs.
- Obtain and manipulate content to build multimedia outcomes effectively.
- Use multimedia software tools to edit and format multimedia content to meet requirements.
- Present multimedia outcomes in a clear and engaging manner.
Negotiation SkillsReal unit · AIM Qualifications
This unit provides knowledge of the differences between negotiation and debate, including tactics that may stall decision-making. You'll explore constructive and destructive behaviours in conflict and develop strategies for effective negotiation, recognising different roles involved.
What you'll be able to do
- Know the difference between negotiation and debate, including their purposes and approaches
- Know about different tactics people use to stall or halt the decision making process during negotiations
- Know about constructive and destructive behaviour in times of conflict, and their impact on negotiation outcomes
- Use strategies for negotiation, including active listening, compromise, and persuasion
- Know about the differing roles in negotiation situations, such as negotiator, observer, and mediator
- Know about the application of the stages of successful negotiation, including preparation, discussion, bargaining, and agreement
Negotiation SkillsReal unit · AIM Qualifications
This unit introduces learners to negotiation skills, distinguishing negotiation from debate and recognising tactics that may stall decision-making. You'll explore constructive and destructive behaviours in conflict and apply strategies to negotiate effectively.
What you'll be able to do
- Know the difference between negotiation and debate, including their respective purposes and approaches.
- Know about different tactics people use to stall or halt the decision-making process during negotiations.
- Know about constructive and destructive behaviour in times of conflict during negotiations.
- Use strategies for negotiation to achieve desired outcomes.
- Know about the differing roles in negotiation situations, such as lead negotiator, observer, and mediator.
- Know about the application of the stages of successful negotiation, including preparation, discussion, bargaining, and agreement.
Numbers, Decimals, Fractions and PercentagesReal unit · AIM Qualifications
This unit provides learners with the knowledge to work confidently with whole numbers, fractions, decimals, and percentages. You'll identify, order, and calculate with these numerical forms to solve practical, real-world problems.
What you'll be able to do
- Understand and use whole numbers in practical situations
- Understand and use fractions in practical situations
- Understand and use decimals in practical situations
- Understand and use percentages in practical situations
Numbers, Decimals, Fractions and PercentagesReal unit · AIM Qualifications
It teaches you to work with whole numbers, fractions, decimals, and percentages in practical situations. You'll perform calculations and apply rounding and proportional reasoning.
What you'll be able to do
- Work with whole numbers in practical contexts
- Work with fractions to solve simple problems
- Work with decimals to perform calculations
- Work with percentages to understand proportions
Numerical Relationships, Algebra and RatioReal unit · AIM Qualifications
You'll learn to solve problems using basic algebra and ratios. They will use symbols to represent unknowns, solve simple equations, calculate ratios, and apply these concepts to practical situations.
What you'll be able to do
- Solve problems involving basic algebra, including using symbols to represent unknown quantities and solving simple equations.
- Work with ratios, including understanding the concept of ratio, calculating ratios, and applying ratios to practical problems.
Numerical Relationships, Algebra and RatiosReal unit · AIM Qualifications
You'll recognise numerical relationships and apply basic algebra and ratio concepts in practical contexts. The unit covers solving simple equations, using algebraic notation, and calculating ratios to address everyday problems.
What you'll be able to do
- Recognise numerical relationships in practical contexts
- Solve problems involving basic algebraic concepts
- Work with ratios to solve practical problems
PC Maintenance – HardwareReal unit · AIM Qualifications
This unit provides learners with knowledge of computer hardware components, including motherboards, peripherals, and connections. You'll learn to install, configure, maintain, and troubleshoot IT hardware safely, with an understanding of basic networking.
What you'll be able to do
- Identify the key components of motherboards
- Describe the function of various peripherals, add-ons and connections
- Explain the basic principles of computer networks
- Install and configure IT hardware components according to specifications
- Maintain IT hardware by performing routine checks and cleaning
- Troubleshoot IT hardware problems using appropriate techniques
- Work safely when installing, configuring, maintaining and troubleshooting IT hardware
PC Maintenance – SoftwareReal unit · AIM Qualifications
You'll gain knowledge of different types of PC software and security measures, including firewalls and anti-virus software. The unit covers installing, configuring, using, and maintaining IT software safely and according to guidelines.
What you'll be able to do
- Identify different types of PC software
- Describe PC security measures
- Describe PC safety procedures
- Install IT software according to instructions
- Configure IT software according to instructions
- Use IT software effectively
- Maintain IT software according to guidelines
Participate in an Occupational TasterReal unit · AIM Qualifications
You'll gain insight into a chosen occupation by understanding its tasks, required skills, and working conditions. The unit includes participating in work tasks safely and reflecting on personal experience gained during an occupational taster.
What you'll be able to do
- Know about an occupation, including the tasks involved, skills required and working conditions
- Take part in work tasks in the identified occupational area, following instructions and safety procedures
- Know about own experience of taking part in an occupational taster, reflecting on what was learned and how it relates to career goals
Participating in Vocational TastersReal unit · AIM Qualifications
You'll explore job roles and health and safety requirements in various vocational areas. The unit includes applying relevant skills and knowledge in practical tasks and assessing suitability for specific vocational roles.
What you'll be able to do
- Understand job roles in different vocational areas, including the tasks and responsibilities involved.
- Understand health and safety requirements relevant to the vocational contexts, including risk assessments and safe working practices.
- Use relevant skills, knowledge and personal qualities in different vocational contexts, demonstrating competence in practical tasks.
- Know about suitability for a job role in chosen vocational contexts, considering personal strengths and areas for development.
Participating in Vocational TastersReal unit · AIM Qualifications
You'll understand job roles and health and safety requirements within different vocational areas. The unit enables application of relevant skills, knowledge, and personal qualities, supporting evaluation of suitability for chosen vocational contexts.
What you'll be able to do
- Understand job roles in different vocational areas
- Understand health and safety requirements relevant to the vocational contexts
- Use relevant skills in different vocational contexts
- Use relevant knowledge in different vocational contexts
- Use relevant personal qualities in different vocational contexts
- Know about suitability for a job role in chosen vocational contexts
Personal Digital Photograph ProcessingReal unit · AIM Qualifications
It teaches you to use software packages to process digital photographs. You'll learn to adjust brightness and contrast, crop and resize images, and save photographs in various file formats.
What you'll be able to do
- Use a software package to adjust the brightness and contrast of digital photographs
- Use a software package to crop digital photographs
- Use a software package to resize digital photographs
- Use a software package to save digital photographs in different file formats
Personal Emotional ResilienceReal unit · AIM Qualifications
You'll explore their current levels of emotional resilience, recognising personal strengths and weaknesses. This unit covers coping methods for difficult situations and techniques to develop and enhance emotional resilience.
What you'll be able to do
- Know and understand own current levels of emotional resilience, recognising personal strengths and weaknesses
- Know about a range of methods for coping in difficult situations, understanding different strategies
- Develop own emotional resilience, implementing techniques for self-improvement
Personal Presentation at WorkReal unit · AIM Qualifications
This unit provides learners with knowledge of personal presentation standards in the workplace and their impact. You'll define acceptable appearance, recognise consequences of unacceptable presentation, and assess their own presentation against workplace expectations.
What you'll be able to do
- Define what constitutes an 'acceptable appearance' in the workplace
- Recognise the possible impact of unacceptable appearance in the workplace
- Evaluate own personal presentation at work
Personal Presentation at WorkReal unit · AIM Qualifications
This unit covers accepted conventions for personal presentation in the workplace and the importance of first impressions. You'll understand standards of dress, personal hygiene, and adherence to workplace policies to support professional image.
What you'll be able to do
- Know the accepted conventions for personal presentation in the workplace
- Know about the value of making positive first impressions in a work environment
Personal Presentation at WorkReal unit · AIM Qualifications
This unit covers accepted standards of personal presentation in various workplace settings, including dress, hygiene, and grooming. You'll understand how personal presentation affects professional image and the importance of first impressions in workplace relationships.
What you'll be able to do
- Describe conventions for personal presentation in the workplace.
- Explain the value of first impressions in a work environment.
Planning for ProgressionReal unit · AIM Qualifications
This unit supports learners in planning for career progression by identifying personal interests, skills, and local labour market demands. You'll understand target setting and develop a personal career action plan.
What you'll be able to do
- Identify career and training needs, considering personal interests, skills and the demands of the labour market.
- Know the value of target setting to achieve goals, understanding the importance of SMART targets.
- Develop a personal career action plan, outlining steps to achieve career goals and identifying resources for support.
Practical Presentation SkillsReal unit · AIM Qualifications
You'll learn to plan, prepare, and deliver presentations using appropriate visual aids and delivery styles. The unit includes researching and organising information, effective communication techniques, and assessing performance to identify areas for improvement.
What you'll be able to do
- Understand the skills involved in preparing presentations.
- Understand the skills involved in delivering presentations.
- Use different visual aids effectively in presentations.
- Use different delivery styles appropriately in presentations.
- Plan a presentation, considering audience and purpose.
- Deliver a presentation, using appropriate techniques.
- Assess own presentation performance, identifying strengths and weaknesses.
- Identify areas for improvement in presentation skills.
Pre-Press Skills in the Print WorkshopReal unit · AIM Qualifications
You'll gain knowledge of pre-press processes within a print workshop, including the steps involved and their purposes. The unit emphasises the importance of following health and safety procedures to manage potential hazards effectively.
What you'll be able to do
- Know the steps and procedures required to complete a pre-press task
- Follow correct health and safety procedures when working in the print workshop
Preparation for Work ExperienceReal unit · AIM Qualifications
This unit equips learners with knowledge of an organisation’s structure, their role within it, and health and safety requirements during work experience. You'll also understand employer expectations regarding attendance, punctuality, and behaviour.
What you'll be able to do
- Describe the structure and purpose of the organisation where work experience will take place
- Identify own position within the organisation during the work experience
- Explain the health and safety requirements of the work experience placement
- Describe employers’/trainers’ expectations for the work experience placement
Preparation for Work ExperienceReal unit · AIM Qualifications
This unit prepares learners for work experience by understanding organisational structure, purpose, and their role within it. You'll also learn health and safety requirements and employer expectations regarding conduct and attendance.
What you'll be able to do
- Understand the structure and purpose of the organisation, including its mission, values, and goals.
- Understand own position within the organisation, including roles, responsibilities, and reporting lines.
- Understand health and safety requirements of the work experience, including risk assessments, safe working practices, and emergency procedures.
- Understand employers’/trainers’ expectations, including attendance, punctuality, behaviour, and performance.
Preparation for Work ExperienceReal unit · AIM Qualifications
You'll gain understanding of an organisation's structure, purpose, and employer expectations. The unit prepares learners for work experience by emphasising punctuality, attendance, behaviour, and workplace conduct.
What you'll be able to do
- Describe the structure and purpose of the organisation where work experience will take place
- Identify the employer's expectations regarding behaviour and performance during work experience
Preparation for a Recruitment InterviewReal unit · AIM Qualifications
You'll understand the purpose and key stages of a recruitment interview. The unit covers techniques for self-promotion, answering common questions, and demonstrating appropriate body language and communication skills during interviews.
What you'll be able to do
- Recognise the purpose of a recruitment interview
- Understand how to promote yourself effectively at an interview
Preparation for a Recruitment InterviewReal unit · AIM Qualifications
You'll understand the importance of preparation for recruitment interviews, including researching the company and role. The unit covers recognising different types of interview questions and developing appropriate responses.
What you'll be able to do
- Know the importance of being prepared for a recruitment interview, including researching the company and role.
- Know the type of questions that may be used at a recruitment interview, including competency-based and situational questions.
- Understand how to recognise and respond to different types of interviewer questions effectively.
Showing 200 of 349 units in this qualification.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 1 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Accessing Commercial ServicesAccessing Financial ServicesAction Planning for Personal SuccessAdapting to Change at WorkAppraisals and Setting TargetsAppraisals and Setting TargetsAppraisals and Setting TargetsArtwork and Imaging Software Skills
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
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Helps you show what you can actually do, gathering the evidence that proves it as you learn.
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Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Quality Assurance Technician
Your journey starts here, with a solid foundation in hands-on quality. We're committed to giving you the tools and opportunities to build a really rewarding career, whether that's becoming a technical expert or eventually leading a team. It's up to you to grab those opportunities.
See the whole journey →Opens the roleQuality Assurance TechnicianOne of the jobs this qualification is a route into · 2 near-identical records folded inSee the role →Opens the roleQuality Assurance AssociateOne of the jobs this qualification is a route into · 4 near-identical records folded inSee the role →Opens the roleQuality TechnicianOne of the jobs this qualification is a route into · 5 near-identical records folded inSee the role →Opens the roleQuality Control InspectorOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Quality Assurance TechnicianOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Quality Control TechnicianOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Showing 6 roles, drawn from 38 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Design and imaging softwareReport Writing
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
This unit provides knowledge of various commercial services and how to access them. Learners will identify different services, understand their purposes, and demonstrate the ability to select and use commercial services to meet specific needs.
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for AIM Qualifications Level 1 Diploma in Employability Skills
105 units in this credential, in the order it lists them, awarded by AIM Qualifications.
- Accessing Commercial Services
- Accessing Financial Services
- Action Planning for Personal Success
- Adapting to Change at Work
- Appraisals and Setting Targets
- Artwork and Imaging Software Skills
and 99 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.