How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer AIM Qualifications has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and AIM Qualifications awards. A qualified assessor at the centre judges your evidence, and the certificate comes from AIM Qualifications.
The Entry 3 Diploma in Employability Skills supports development of skills for work. Units cover areas such as assertiveness, decision making, and confidence building. It is intended for individuals seeking to improve their readiness for employment.
These are the units AIM Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with AIM Qualifications. It does the teaching and the mapping. AIM Qualifications sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Accessing Commercial Services Real unit · AIM Qualifications
What you'll be able to do
- Identify and describe the features of a commercial service
- Use a commercial service effectively to meet a specific need
Accessing Financial Services Real unit · AIM Qualifications
What you'll be able to do
- Identify and describe the features of a financial service
- Use a financial service effectively to meet a specific need
Action Planning for Personal Success Real unit · AIM Qualifications
What you'll be able to do
- Know and recognise own strengths and positive attributes
- Know and understand areas for self-improvement and development
- Plan effectively for self-improvement and personal success
Action Planning to Improve Performance at Work Real unit · AIM Qualifications
What you'll be able to do
- Identify own strengths and areas for improvement in the workplace
- Identify a personal target for improvement in relation to work performance
Addition, Subtraction and Multiplication Real unit · AIM Qualifications
What you'll be able to do
- Perform addition of whole numbers accurately
- Perform subtraction of whole numbers accurately
- Perform multiplication of whole numbers accurately
- Solve everyday problems using addition, subtraction and multiplication, with or without a calculator
Adjusting to a New Work Setting Real unit · AIM Qualifications
What you'll be able to do
- Access a range of people who can provide help and support in a new work setting.
- Find their way around the workplace site, including key locations and facilities.
- Be safe on the workplace site, adhering to health and safety regulations and procedures.
Applying for Jobs or Courses Real unit · AIM Qualifications
What you'll be able to do
- Explain the process of applying for a job or course
- Complete an activity related to applying for a job or course, such as filling out an application form or writing a cover letter
Appraisals and Setting Targets Real unit · AIM Qualifications
What you'll be able to do
- Understand the purpose and process of appraisals
- Understand the importance of effective communication skills in appraisals
- Demonstrate effective communication skills
- Understand how to respond constructively to criticism
- Understand how to respond appropriately to praise
- Understand the principles of setting targets
- Understand how to set achievable targets
Artwork and Imaging Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Create images using appropriate techniques and tools
- Use software to produce simple artwork and images, demonstrating basic functionality
Assertiveness and Decision Making Skills Real unit · AIM Qualifications
What you'll be able to do
- Speak up for themselves in a structured situation, expressing their views clearly and respectfully
- Know about the rights and responsibilities of self and others in given situations, understanding the boundaries of acceptable behaviour
- Use negotiation skills to achieve a desired outcome in a professional context
- Know about the implications and benefits of self-assertiveness and self-control in various workplace scenarios
Audio Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Use audio hardware and software to capture audio sequences
- Use audio software tools to edit audio sequences
- Play and present audio sequences
Audio and Video Software Real unit · AIM Qualifications
What you'll be able to do
- Use audio and/or video hardware to capture sequences
- Use audio and/or video software to capture sequences
- Play audio sequences
- Play video sequences
Being Part of a Group Real unit · AIM Qualifications
What you'll be able to do
- Know how own behaviour affects other group members, considering the impact of actions and communication.
- Take account of the needs and preferences of other group members, demonstrating consideration and respect.
- Make a positive contribution to a group, participating effectively and supporting group goals.
Building Confidence and Self Esteem Real unit · AIM Qualifications
What you'll be able to do
- Describe the impact of confidence on personal and professional life
- Explain the meaning of self-esteem and its importance
- Identify and apply different ways of building confidence
- Implement strategies for building self-esteem
Building a Personal Career Portfolio Real unit · AIM Qualifications
What you'll be able to do
- Identify own skills, abilities, experience, knowledge and personal qualities
- Construct a portfolio of personal and educational information
- Produce a Curriculum Vitae (CV)
- Identify own personal goals
Building and Managing Workplace Relationships Real unit · AIM Qualifications
What you'll be able to do
- Understand acceptable boundaries to behaviour in the workplace
- Recognise and respond to different behaviours in the workplace
- Give and respond to constructive criticism in a professional manner
- Understand how conflict can be dealt with constructively in the workplace
Bullying and Harassment in the Workplace Real unit · AIM Qualifications
What you'll be able to do
- Define bullying in the workplace
- Define harassment in the workplace
- Understand the different forms that bullying and harassment can take
- Identify appropriate strategies to help deal with situations of bullying
- Identify appropriate strategies to help deal with situations of harassment
- Understand the policies and procedures in place to deal with bullying
- Understand the policies and procedures in place to deal with harassment
CV Writing Real unit · AIM Qualifications
What you'll be able to do
- Know the purpose of a CV in the job application process
- Know what information a CV should contain, including personal details, work experience, and education
- Complete a CV effectively, including formatting and writing style
Career Planning Real unit · AIM Qualifications
What you'll be able to do
- Identify own strengths
- Identify own qualities
- Identify own skills
- Identify own abilities
- Identify sources of information for career planning
- Identify sources of advice for career planning
- Identify sources of guidance for career planning
- Explain how own abilities relate to progression opportunities
- Plan for transition to the next stage of education
- Plan for transition to the next stage of training
- Plan for transition to the next stage of work
Carrying Out Work Tasks Real unit · AIM Qualifications
What you'll be able to do
- Take part in decision-making in the workplace, contributing ideas and opinions.
- Take part in problem-solving in the workplace, assisting in identifying and resolving issues.
- Take part in working with others, collaborating effectively to achieve common goals.
Carrying out Market Research Real unit · AIM Qualifications
What you'll be able to do
- Describe the process of carrying out market research
- Carry out market research activities under supervision
- Identify and describe the information gained from market research activities
Communication Skills for Group and Teamwork Real unit · AIM Qualifications
What you'll be able to do
- Know about the different roles of group members within a team
- Understand communication methods within group situations
- Understand the importance of praise within a team
- Understand the importance of constructive criticism within a team
- Understand the importance of relationships within your own team
Communication in the Workplace Real unit · AIM Qualifications
What you'll be able to do
- Describe the key principles of effective communication in a workplace environment.
- Identify what information needs to be communicated in specific workplace situations.
- Describe a range of methods for communicating effectively in the workplace, including verbal, non-verbal, and written communication.
- Evaluate the effectiveness of their own communication skills in different workplace scenarios.
- Communicate effectively with colleagues and supervisors in the workplace, using appropriate language and tone.
Computer Basics Real unit · AIM Qualifications
What you'll be able to do
- Identify the different parts of a computer, including hardware and software components
- Define computer terminology, including common terms and acronyms
- Describe computer performance and features, including processing speed, memory, and storage capacity
- Identify different computer operating systems and their basic functions
Computer Security and Privacy Real unit · AIM Qualifications
What you'll be able to do
- Know about the key principles of computer security and privacy
- Keep own computer secure and updated, implementing basic security measures
- Know about computer ethics and responsible computer usage
Conduct at Work Real unit · AIM Qualifications
What you'll be able to do
- Know what behaviour is expected in the workplace, including rules, policies and procedures
- Know why it is necessary to follow codes of behaviour in the workplace, explaining the importance of professional conduct
- Know about the possible impact of unacceptable behaviour in the workplace, on individuals and the organisation
- Maintain acceptable behaviour in the workplace, demonstrating appropriate conduct in different situations
Conflict Resolution in the Workplace Real unit · AIM Qualifications
What you'll be able to do
- Identify and describe factors that can contribute to conflict in the workplace, such as differing opinions and resource constraints.
- Describe the different responses to conflict, including avoidance, aggression, and compromise.
- Explain how different communication styles can affect a conflict situation, highlighting the importance of empathy and active listening.
- Describe the key steps involved in conflict resolution, including identifying the root cause, finding common ground, and agreeing on a solution.
Coping Strategies at Work Real unit · AIM Qualifications
What you'll be able to do
- Recognise potential problems that may arise in the workplace
- Understand the impact of problems on individuals and the organisation
- Contribute to the development of a coping strategy to address identified problems
- Implement a chosen coping strategy in a work-related context
- Evaluate the effectiveness of the implemented coping strategy
Creating a Tailored Curriculum Vitae (CV) Real unit · AIM Qualifications
What you'll be able to do
- Know the standard format and sections of a Curriculum Vitae (CV)
- Construct a complete Curriculum Vitae (CV) using appropriate language and layout
- Tailor a personal Curriculum Vitae (CV) to highlight relevant skills and experience for a targeted sector
- Complete a covering letter of application, demonstrating appropriate tone and content for a specific job role
Creating an Online Profile for Career Planning Real unit · AIM Qualifications
What you'll be able to do
- Know about different social media sites that can be used for job searching
- Build an online presence on relevant social media sites for career purposes
- Use own online presence to make connections with relevant individuals and organisations
Creating and Publishing Websites Real unit · AIM Qualifications
What you'll be able to do
- Plan and create web pages according to a given specification
- Use website software tools to structure web pages
- Use website software tools to format web pages
- Publish web pages to a specified location
Customer Service Skills Real unit · AIM Qualifications
What you'll be able to do
- Know the benefits to an organisation of good customer service, explaining how it contributes to success
- Know about the possible consequences of poor customer service, explaining the impact on the organisation and its customers
- Know about the value of giving customers a positive first impression of an organisation, explaining how to create a good impression
- Know about verbal and non-verbal interaction with customers, explaining how to use effective communication techniques
- Respect customer needs, demonstrating empathy and understanding
- Deal with customer complaints, following procedures and resolving issues effectively
Data Management Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Enter, edit and maintain data records accurately in a data management system, following established procedures
- Retrieve and display data records from a data management system to meet specified requirements, presenting the information clearly
Database Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Enter structured information into a database accurately
- Edit structured information within a database effectively
- Organise structured information within a database logically
- Use database software tools to generate reports based on specified criteria
Dealing with Change at Work Real unit · AIM Qualifications
What you'll be able to do
- Understand key aspects of employment law from an employee perspective
- Recognise the need to manage new financial circumstances resulting from changes at work
- Identify where and how to access help and advice when dealing with change at work
Dealing with Debt Real unit · AIM Qualifications
What you'll be able to do
- Know the benefits of planning for manageable debt and avoiding excessive borrowing
- Know about basic strategies for planning for debt, such as budgeting and prioritising repayments
- Know where to get help and advice about dealing with a debt crisis, including organisations and resources available
Dealing with Difficult Situations at Work Real unit · AIM Qualifications
What you'll be able to do
- Know about different types of difficult situations that may arise at work
- Know about strategies to resolve difficult situations at work
- Demonstrate the ability to use appropriate communication skills to deal with difficult situations
Dealing with Work-Related Problems Real unit · AIM Qualifications
What you'll be able to do
- Recognise situations where a work-related problem exists
- Communicate a work-related problem to appropriate individuals
- Identify sources of help available for solving work-related problems
- Describe possible solutions to workplace problems
- Select a suitable solution to address a specific workplace problem
Design Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Obtain, insert and combine information for designs using appropriate methods
- Use design software tools to create designs
- Use design software tools to manipulate designs
- Use design software tools to edit designs
Design and Imaging Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Obtain information relevant to design or imaging tasks from specified sources
- Insert obtained information accurately into designs or images
- Use design and imaging software tools to manipulate drawings
- Use design and imaging software tools to edit drawings
- Use design and imaging software tools to manipulate images
- Use design and imaging software tools to edit images
Desktop Publishing Software Real unit · AIM Qualifications
What you'll be able to do
- Create a publication using desktop publishing software
- Use desktop publishing software to edit a publication
Desktop Publishing Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Select appropriate information for inclusion in a publication
- Select suitable page layouts for a publication, considering the target audience and purpose
- Input text accurately into a publication using desktop publishing software
- Input information accurately into a publication using desktop publishing software
- Use desktop publishing software to edit the content of a publication
- Use desktop publishing software to format the layout of a publication
Developing Assertiveness Real unit · AIM Qualifications
What you'll be able to do
- Know about the benefits of assertiveness in different situations
- Know about different ways of being assertive and how to apply them
Developing Meeting Skills Real unit · AIM Qualifications
What you'll be able to do
- Recognise that there are different purposes to meetings
- Understand meeting conventions and processes
- Participate effectively in a meeting
Developing a Personal Learning Programme Real unit · AIM Qualifications
What you'll be able to do
- Know about the relevance of previous skills and experience for future learning and career development
- Seek guidance and advice to identify suitable learning options and opportunities
- Know about the purpose and value of discussing own learning programme with a mentor or advisor
- Review progress towards own learning goal and identify areas for improvement
Developing and Presenting Information Using ICT Real unit · AIM Qualifications
What you'll be able to do
- Participate in entering information using ICT systems and software
- Participate in presenting information using ICT tools and techniques
Digital Lifestyle Real unit · AIM Qualifications
What you'll be able to do
- Describe different types of digital technology and their applications
- Explain the principles of digital audio and its uses
- Explain the principles of digital video and its uses
- Explain the principles of digital photography and its uses
- Identify a range of career opportunities available to individuals with digital technology experience
Discrimination at Work Real unit · AIM Qualifications
What you'll be able to do
- Define discrimination and identify different forms of discrimination in the workplace
- Describe appropriate methods for challenging discrimination in the workplace
- Identify support agencies available in the local area for individuals experiencing discrimination
- Implement strategies to combat discrimination in the workplace
Email Skills Real unit · AIM Qualifications
What you'll be able to do
- Use email software tools to send email messages
- Use email software tools to compose email messages
- Manage incoming email effectively
- Respond to common problems encountered when using email
Employment Contract and Payslip Basics Real unit · AIM Qualifications
What you'll be able to do
- Recognise the importance of having an employment contract
- Identify where to find key information on a payslip
- Understand the regulations relating to the national minimum wage
Employment Rights, Contracts and Pay Real unit · AIM Qualifications
What you'll be able to do
- Know about employment legislation
- Know about statutory and contractual employment rights
- Seek guidance and advice to identify learning options
- Know about a contract of employment
- Know about the implications of breach of contract
- Know about the key information on a payslip
Employment Skills Real unit · AIM Qualifications
What you'll be able to do
- Know about the need for health and safety procedures at work to maintain a safe working environment
- Participate effectively in a work environment, following instructions and procedures
- Work as part of a team, contributing to team goals and supporting colleagues
- Know about the skills needed for work/employment, including communication, problem-solving, and time management
Engage in Discussion Real unit · AIM Qualifications
What you'll be able to do
- Participate effectively in discussions, contributing relevant information and ideas
- Listen attentively to others during a discussion
- Respond appropriately to the contributions of others in a discussion
Environmental Awareness in the Workplace Real unit · AIM Qualifications
What you'll be able to do
- Describe how the actions of humans affect the environment
- Identify environmental issues which affect the workplace
- Describe ways in which they can help to improve the environment in the workplace
Equality and Diversity at Work Real unit · AIM Qualifications
What you'll be able to do
- Understand what is meant by equality and diversity at work, including definitions and key concepts
- Know about equal opportunities at work, including legal requirements and organisational policies
- Know the need for positive approaches that support equality and diversity in the workplace, promoting inclusivity and respect
Exploring Enterprise Real unit · AIM Qualifications
What you'll be able to do
- Prepare to carry out an enterprise activity, including planning, resource allocation, and risk assessment
- Carry out an enterprise activity, demonstrating initiative, problem-solving skills, and teamwork
Exploring Occupational Areas Real unit · AIM Qualifications
What you'll be able to do
- Identify a range of different occupational areas
- Describe the key features of different occupational areas
- Identify different job roles within a chosen occupational area
- Describe the main duties and responsibilities of specific job roles
- Recognise own skills and abilities relevant to different occupational areas
Exploring a Curriculum Vitae (CV) Real unit · AIM Qualifications
What you'll be able to do
- Recognise the purpose of a Curriculum Vitae (CV)
- Identify the main features of a CV
Exploring the World of Work Real unit · AIM Qualifications
What you'll be able to do
- Identify the benefits of working, including financial and social aspects
- Recognise different ways of working, such as full-time, part-time, and self-employment
- Describe different areas of work, including various industries and sectors
- Understand the importance of work in society
- Identify different types of organisations
Find Information Using ICT Real unit · AIM Qualifications
What you'll be able to do
- Identify different ICT sources of information relevant to a given task
- Participate in the starting up and shutting down of ICT devices according to safety guidelines
- Use ICT devices to safely search for information, following given instructions
Finding Jobs or Courses Real unit · AIM Qualifications
What you'll be able to do
- Identify appropriate sources to find job or course vacancies
- Describe jobs or courses of interest to self
Follow Health and Safety Procedures in the Workplace Real unit · AIM Qualifications
What you'll be able to do
- Describe health and safety procedures relevant to the workplace
- Follow established health and safety procedures in the workplace
Following Instructions in the Workplace Real unit · AIM Qualifications
What you'll be able to do
- Explain the importance of following instructions in the workplace
- Follow instructions accurately and effectively in a work-related task
- Describe the potential impact of not following instructions in a work environment
Following Safe and Healthy Working Practices When Using ICT Real unit · AIM Qualifications
What you'll be able to do
- Describe safety practices when using ICT
- Follow safe and healthy working practices when using ICT
Getting the Most Out of Training Real unit · AIM Qualifications
What you'll be able to do
- Demonstrate effective listening skills in a training environment
- Contribute actively to training sessions and discussions
- Maintain training information in a usable format for future reference
Graphics Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Use graphics software to create or modify images according to given instructions
Handling Payment for Goods and Services Real unit · AIM Qualifications
What you'll be able to do
- Define financial terms in relation to handling money
- Identify different methods of payment for goods and services
- Record prices of goods and services and calculate total costs accurately
- Handle cash payments correctly when exchanging for goods or services
- Handle non-cash payments correctly when exchanging for goods or services
Health and Safety in the Workplace Real unit · AIM Qualifications
What you'll be able to do
- Explain the importance of health, safety and welfare in the workplace
- Identify potential hazards and risks present in the workplace
- Recognise common basic safety signs found in the workplace
- Describe safe working practices and the appropriate use of protective equipment
IT Communications Real unit · AIM Qualifications
What you'll be able to do
- Identify and use different sources of information to meet specific needs
- Access information from various sources and assess its fitness for purpose
- Select and use appropriate IT tools to communicate and exchange information effectively
IT Maintenance for Users Real unit · AIM Qualifications
What you'll be able to do
- Explain the importance of routine maintenance on IT hardware products
- Explain the importance of routine maintenance on IT software products
- Perform regular routine maintenance on IT hardware according to manufacturer guidelines
- Perform regular routine maintenance on IT software according to established procedures
IT User Fundamentals Real unit · AIM Qualifications
What you'll be able to do
- Interact with and use an IT system effectively to meet identified needs
- Organise, store and retrieve information appropriately using IT systems
- Follow established safety and security practices when using IT systems
- Maintain the IT system and respond to common IT system problems effectively
Imaging Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Obtain images from various sources
- Manipulate images using appropriate techniques
- Use imaging software tools to create images
- Use imaging software tools to manipulate images
- Use imaging software tools to edit images
Induction to a Training Course Real unit · AIM Qualifications
What you'll be able to do
- Describe the requirements of taking part in a training course
- Explain assessment procedures used during the training course
- Identify the different agencies who work with the training provider
- Explain the importance of maintaining a safe working environment during training
- Understand the importance of commitment and regular attendance on the training course
Induction to the Workplace Real unit · AIM Qualifications
What you'll be able to do
- Describe the key aspects of the workplace environment
- Describe own role and responsibilities within the workplace
Internet Safety for IT Users Real unit · AIM Qualifications
What you'll be able to do
- Identify the potential risks associated with using the Internet
- Describe methods for safeguarding oneself when working online
- Describe methods for safeguarding others when working online
- Implement precautions to maintain data security while using the Internet
- Follow relevant legal constraints when working online
- Adhere to relevant guidelines when working online
- Adhere to relevant procedures when working online
Introduction to Animal Care Industries Real unit · AIM Qualifications
What you'll be able to do
- Know about the purpose of different animal care industries, such as veterinary practices, animal shelters, and pet shops
- Know about a range of job roles in animal care industries, including the tasks and responsibilities involved
Introduction to Business, Administration and Customer Service Industries Real unit · AIM Qualifications
What you'll be able to do
- Recognise the purpose of business, administration and customer service industries
- Identify different job roles in business, administration and customer service industries
Introduction to Catering and Hospitality Industries Real unit · AIM Qualifications
What you'll be able to do
- Describe the purpose of catering and hospitality industries, including the services they provide
- Identify different job roles within the catering and hospitality industries
Introduction to Child Care Industries Real unit · AIM Qualifications
What you'll be able to do
- Describe the purpose of different types of child care industries
- Explain the services provided by child care industries
- Identify various job roles within child care industries
- Outline the responsibilities associated with different job roles in child care
Introduction to Construction and Building Industries Real unit · AIM Qualifications
What you'll be able to do
- Describe the purpose of the construction and building industries
- Identify the different sectors within the construction and building industries
- Recognise a range of job roles within the construction and building industries
- Outline the main responsibilities associated with different job roles in these industries
Introduction to Creative and Design Industries Real unit · AIM Qualifications
What you'll be able to do
- Know about the purpose of creative and design industries and their contribution to the economy
- Know about a range of job roles available in creative and design industries
Introduction to Digital Technology Industries Real unit · AIM Qualifications
What you'll be able to do
- Explain the purpose of digital technology industries
- Identify various job roles within digital technology industries
Introduction to Engineering and Manufacturing Industries Real unit · AIM Qualifications
What you'll be able to do
- Know about the purpose of engineering and manufacturing industries and their contribution to the economy
- Know about a range of job roles available in engineering and manufacturing industries
Introduction to Guiding Visitors Real unit · AIM Qualifications
What you'll be able to do
- Present them self appropriately to greet visitors, including appearance, body language, and communication skills
- Know about health and safety procedures for the establishment, including emergency procedures and reporting hazards
- Greet visitors in a polite and professional manner, providing a positive first impression
Introduction to Hair and Beauty Industries Real unit · AIM Qualifications
What you'll be able to do
- Identify the primary purposes of hair and beauty industries
- Recognise a range of job roles within hair and beauty industries
Introduction to Health, Lifestyle and Science Industries Real unit · AIM Qualifications
What you'll be able to do
- Identify the purpose of health, lifestyle and science industries
- Recognise different job roles within the health, lifestyle and science industries
Introduction to Horticulture Industries Real unit · AIM Qualifications
What you'll be able to do
- Recognise the purpose of horticulture industries
- Identify different job roles within horticulture industries
Introduction to Transport and Logistics Industries Real unit · AIM Qualifications
What you'll be able to do
- Recognise the purpose of transport and logistics industries
- Identify different job roles within transport and logistics industries
Introduction to the Use of Tools and Equipment for a Work Task Real unit · AIM Qualifications
What you'll be able to do
- Identify the tools and equipment required for a specific work task
- Describe the safe and correct methods for using tools and equipment for a work task
- Explain the importance of maintaining tools and equipment in good working order
- Demonstrate the ability to participate in using tools and equipment for a work task under supervision
- Follow instructions and procedures when using tools and equipment for a work task
Job Applications Real unit · AIM Qualifications
What you'll be able to do
- Accurately and completely fill out a job application form, providing all necessary information
- Write a letter of application for a job, highlighting relevant skills and experience
Job Seeking Skills Real unit · AIM Qualifications
What you'll be able to do
- Know what is involved in job searching, including identifying job opportunities, using online resources, and networking
- Know how personal skills and abilities match with different jobs, and how to identify suitable career paths
- Apply for a job, including completing application forms and writing covering letters
- Know about interview skills and procedures, including preparation, answering questions effectively, and presenting a professional image
Learning from Work Placement Real unit · AIM Qualifications
What you'll be able to do
- Identify and describe the key learning points gained during the work placement
- Explain how the work placement experience has contributed to personal and professional development
- Reflect on own performance during the work placement, identifying strengths and areas for improvement
- Describe how feedback received during the work placement can be used to improve future performance
- Evaluate the overall experience of the work placement and its relevance to future career aspirations
Listen and Respond Real unit · AIM Qualifications
What you'll be able to do
- Understand spoken language presented in a clear and straightforward manner
- Respond appropriately to spoken language, demonstrating comprehension
- Listen attentively to others during exchanges
- Respond effectively and respectfully in exchanges, contributing to the conversation
Looking and Acting the Part in the Workplace Real unit · AIM Qualifications
What you'll be able to do
- Identify suitable clothing and footwear for a specific workplace
- Demonstrate appropriate behaviour in a workplace environment
Making Calculations Real unit · AIM Qualifications
What you'll be able to do
- Add and subtract whole numbers and decimals accurately
- Multiply and divide whole numbers and decimals accurately
- Solve mathematical problems with the aid of a calculator
- Solve mathematical problems without the aid of a calculator
Making Informed Career Choices Real unit · AIM Qualifications
What you'll be able to do
- Identify sources of information about different jobs and careers
- Locate and access information about specific job roles
- Identify preferred jobs or career paths based on personal interests and values
- Assess own skills, qualifications, and experience in relation to preferred jobs
- Evaluate own suitability for preferred jobs based on identified skills and requirements
Making a Work Product Real unit · AIM Qualifications
What you'll be able to do
- Identify suitable materials and equipment that can be used to make a product
- Follow safety rules to make a product
Managing Study Real unit · AIM Qualifications
What you'll be able to do
- Identify and describe the demands of a specific course of study
- Organise study time effectively using appropriate time management techniques
- Prioritise study tasks and set realistic targets for study completion
- Locate and utilise information relevant to the course of study from various sources
- Evaluate the effectiveness of own learning and study skills and identify areas for improvement
Managing Your Time Real unit · AIM Qualifications
What you'll be able to do
- Arrive punctually for work or other scheduled activities
- Complete assigned tasks within agreed timeframes
Marketing Products and Services Real unit · AIM Qualifications
What you'll be able to do
- Identify the key features of the products and/or services to be marketed
- Describe the target market for the products and services
- Identify different marketing methods
- Participate in marketing products and/or services
Money, Time and Temperature Real unit · AIM Qualifications
What you'll be able to do
- Identify and use different denominations of money accurately
- Perform basic calculations involving money, such as addition, subtraction, multiplication and division
- Tell the time using analogue and digital clocks
- Use time-related vocabulary, such as hours, minutes, seconds, days, weeks and months
- Recognise different temperature scales, such as Celsius and Fahrenheit
- Identify and describe different temperatures, such as hot, cold, warm and freezing
Motivation Real unit · AIM Qualifications
What you'll be able to do
- Understand the meaning of motivation in the context of work and personal development.
- Know about own levels of motivation and how they impact performance.
Multimedia Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Plan the content and organisation of multimedia products to meet identified needs.
- Obtain and manipulate content to build multimedia outcomes effectively.
- Use multimedia software tools to edit and format multimedia content to meet requirements.
- Present multimedia outcomes in a clear and engaging manner.
Negotiation Skills Real unit · AIM Qualifications
What you'll be able to do
- Know the difference between negotiation and debate, including their purposes and approaches
- Know about different tactics people use to stall or halt the decision making process during negotiations
- Know about constructive and destructive behaviour in times of conflict, and their impact on negotiation outcomes
- Use strategies for negotiation, including active listening, compromise, and persuasion
- Know about the differing roles in negotiation situations, such as negotiator, observer, and mediator
- Know about the application of the stages of successful negotiation, including preparation, discussion, bargaining, and agreement
Numbers, Decimals, Fractions and Percentages Real unit · AIM Qualifications
What you'll be able to do
- Understand and use whole numbers in practical situations
- Understand and use fractions in practical situations
- Understand and use decimals in practical situations
- Understand and use percentages in practical situations
Numerical Relationships, Algebra and Ratios Real unit · AIM Qualifications
What you'll be able to do
- Recognise numerical relationships in practical contexts
- Solve problems involving basic algebraic concepts
- Work with ratios to solve practical problems
Participate in an Occupational Taster Real unit · AIM Qualifications
What you'll be able to do
- Describe an occupation, including its main duties and responsibilities
- Take part in work tasks in the identified occupational area, following instructions and procedures
- Reflect on the experience of taking part in an occupational taster, identifying what was learned and any challenges faced
Participating in Vocational Tasters Real unit · AIM Qualifications
What you'll be able to do
- Understand job roles in different vocational areas, including the tasks and responsibilities involved.
- Understand health and safety requirements relevant to the vocational contexts, including risk assessments and safe working practices.
- Use relevant skills, knowledge and personal qualities in different vocational contexts, demonstrating competence in practical tasks.
- Know about suitability for a job role in chosen vocational contexts, considering personal strengths and areas for development.
Personal Digital Photograph Processing Real unit · AIM Qualifications
What you'll be able to do
- Use a software package to adjust the brightness and contrast of digital photographs
- Use a software package to crop digital photographs
- Use a software package to resize digital photographs
- Use a software package to save digital photographs in different file formats
Personal Emotional Resilience Real unit · AIM Qualifications
What you'll be able to do
- Describe own current levels of emotional resilience, identifying strengths and areas for development
- Identify methods for coping in difficult situations, explaining how they can be applied
- Explain how to develop own emotional resilience, outlining practical strategies
Personal Manner and Conduct Real unit · AIM Qualifications
What you'll be able to do
- Conduct oneself in a manner appropriate for a professional setting
- Present oneself appropriately in a professional setting
Personal Presentation at Work Real unit · AIM Qualifications
What you'll be able to do
- Define what constitutes an 'acceptable appearance' in the workplace
- Recognise the possible impact of unacceptable appearance in the workplace
- Evaluate own personal presentation at work
Planning for Progression Real unit · AIM Qualifications
What you'll be able to do
- Identify career and training needs, considering personal interests, skills and the demands of the labour market.
- Know the value of target setting to achieve goals, understanding the importance of SMART targets.
- Develop a personal career action plan, outlining steps to achieve career goals and identifying resources for support.
Practical Workshop Skills Real unit · AIM Qualifications
What you'll be able to do
- Describe health and safety requirements in a workshop environment
- Explain the procedures for working safely in a workshop
- Participate in carrying out a practical activity in a workshop
Pre-Press Skills in the Print Workshop Real unit · AIM Qualifications
What you'll be able to do
- Know the steps and procedures required to complete a pre-press task
- Follow correct health and safety procedures when working in the print workshop
Preparation for Work Experience Real unit · AIM Qualifications
What you'll be able to do
- Describe the structure and purpose of the organisation where work experience will take place
- Identify own position within the organisation during the work experience
- Explain the health and safety requirements of the work experience placement
- Describe employers’/trainers’ expectations for the work experience placement
Preparation for a Recruitment Interview Real unit · AIM Qualifications
What you'll be able to do
- Recognise the purpose of a recruitment interview
- Understand how to promote yourself effectively at an interview
Preparation for a Work Placement Real unit · AIM Qualifications
What you'll be able to do
- Identify the organisation offering the work placement, including its mission, values, and activities
- Describe the structure and organisation of the workplace
- Explain the roles and responsibilities of different employees within the organisation
- Identify what to expect during the work placement, including the tasks and activities involved
- Describe the importance of professional behaviour and communication in the workplace
Preparing for an Interview Real unit · AIM Qualifications
What you'll be able to do
- Understand how to prepare effectively for an interview
- Understand how to present oneself professionally at an interview
Presentation Skills Real unit · AIM Qualifications
What you'll be able to do
- Identify different types of presentations and presentation styles
- Recognise the key elements involved in preparing a presentation
- Identify the skills required for the effective delivery of a presentation
- Deliver a presentation using appropriate techniques
- Review own performance in preparing a presentation, identifying strengths and areas for improvement
- Review own performance in delivering a presentation, identifying strengths and areas for improvement
Presentation Software Skills Real unit · AIM Qualifications
What you'll be able to do
- Use information effectively to create presentation slides
- Use presentation software tools to enhance slides
- Prepare slides effectively for presentation purposes
Showing 121 of 244 units in this qualification.
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Is this the right qualification for you?
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Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Design and imaging software
- Standard
Enter and update data in a database
- Standard
Preflight File Set Up
- Standard
Set up and manage a pension scheme
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 6 records
- 4 records
- 2 records
- 1 record
- 7 records
- 1 record
Showing 6 roles, drawn from 50 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Quality Assurance Associate
This work can lead into quality roles such as quality engineer, or towards quality management and quality systems positions.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Entry Level credits are regulated, and they are awarded by AIM Qualifications rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Accessing Commercial ServicesAccessing Financial ServicesAction Planning for Personal SuccessAction Planning to Improve Performance at WorkAddition, Subtraction and MultiplicationAdjusting to a New Work SettingApplying for Jobs or CoursesAppraisals and Setting Targets
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
- Rehearse the conversation Apply
“Appraisals and Setting Targets” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Pitch it Evaluate
“Carrying out Market Research” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Action Planning for Personal Success” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Accessing Financial Services” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Design and imaging software
- Enter and update data in a database
- Preflight File Set Up
- Set up and manage a pension scheme
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Accessing Commercial Services, one of this qualification's own units.
Applied to your work in any of these jobs
This unit enables learners to identify and describe commercial services, including their features and purposes. Learners will use commercial services to meet specific needs and evaluate their effectiveness in practical contexts.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for AIM Qualifications Entry 3 Diploma in Employability Skills
121 units in this credential, in the order it lists them, awarded by AIM Qualifications.
- Accessing Commercial Services
- Accessing Financial Services
- Action Planning for Personal Success
- Action Planning to Improve Performance at Work
- Addition, Subtraction and Multiplication
- Adjusting to a New Work Setting
and 115 more in the full unit list below.
Free tools
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Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.