How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Pearson Education Ltd has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Pearson Education Ltd awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Pearson Education Ltd.
BTEC Technicals are level 2 vocational qualifications for post-16 learners looking for their first job.
These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Pearson Education Ltd. It does the teaching and the mapping. Pearson Education Ltd sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Exploring Current and Emerging Technologies Real unit · Pearson Education Ltd
What you'll be able to do
- Explore current and emerging technologies and their purpose
- Investigate how organisations use technology to meet their needs
Security Protection and Risk Management Real unit · Pearson Education Ltd
What you'll be able to do
- Demonstrate knowledge of security protection and risk management issues relevant to computer systems and data
- Demonstrate understanding of security protection and risk management issues and the methods that can be used to manage and protect computer systems and data against security threats
- Analyse the effectiveness of different methods used to manage and protect computer systems and data against security threats
- Make connections between the threats to computer systems, their potential impact, and how they can be effectively managed
Set Up and Configure Technology Systems Real unit · Pearson Education Ltd
What you'll be able to do
- Install, configure and test hardware components within a computer system to meet specified user requirements
- Install, configure and test software applications on computer systems and mobile devices to meet specified user requirements
- Apply appropriate security measures to computer systems and mobile devices to protect against identified threats
Working as an IT Support Technician Real unit · Pearson Education Ltd
What you'll be able to do
- Explore the processes and procedures typically used by IT Support Technicians in their daily work
- Carry out IT Support Technician tasks effectively, utilising a range of relevant skills and techniques
- Report accurately and comprehensively on the work carried out as an IT Support Technician, reviewing own practice to identify areas for improvement
Free, by email
Is this the right qualification for you?
One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
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Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Determine technical surveillance risks to clients’ assets
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 3 records
- 2 records
- 1 record
- 2 records
- 1 record
Showing 6 roles, drawn from 22 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
IT Support Technician
This work can lead to senior support roles, team lead or systems administrator positions, and eventually IT service delivery management.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Level 2 credits are regulated, and they are awarded by Pearson Education Ltd rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Exploring Current and Emerging TechnologiesSecurity Protection and Risk ManagementSet Up and Configure Technology SystemsWorking as an IT Support Technician
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Analyst · your map-it-properly tutor Illustration - Map a live decision Analyse
“Set Up and Configure Technology Systems” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Security Protection and Risk Management” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Exploring Current and Emerging Technologies, one of this qualification's own units.
Applied to your work in any of these jobs
This unit enables learners to explore current and emerging technologies and their purposes. Learners will investigate how organisations use these technologies to improve efficiency, customer service, and competitive advantage.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Pearson BTEC Level 2 Technical Certificate in IT Support
4 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.
- Exploring Current and Emerging Technologies
- Security Protection and Risk Management
- Set Up and Configure Technology Systems
- Working as an IT Support Technician
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.