How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Open College Network Northern Ireland has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Open College Network Northern Ireland awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Open College Network Northern Ireland.
The OCN NI Level 5 Diploma is aimed at individuals leading quality improvement initiatives. It enables learners to develop skills in communication, project management, mentoring, and using data to inform quality improvement processes within a business management context.
These are the units Open College Network Northern Ireland registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Open College Network Northern Ireland. It does the teaching and the mapping. Open College Network Northern Ireland sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Communication Skills for Quality Improvement Leaders Real unit · Open College Network Northern Ireland
What you'll be able to do
- Communicate effectively with diverse audiences.
- Influence improvements.
- Negotiate improvements.
- Lead improvements.
- Motivate colleagues to actively participate in quality improvement activities.
Mentoring and Leadership Skills for Managing Quality Improvement Real unit · Open College Network Northern Ireland
What you'll be able to do
- Demonstrate resilience in order to lead quality improvements, maintaining a positive attitude and overcoming challenges to achieve desired outcomes.
- Facilitate and lead teams to improve quality and safety, fostering collaboration, communication, and problem-solving to enhance performance.
- Mentor and teach others about quality improvement methodology, sharing knowledge, skills, and best practices to build capacity and promote continuous improvement.
- Encourage, promote, and support a learning culture in the workplace, creating an environment where individuals are empowered to learn, innovate, and contribute to quality improvement initiatives.
Plan, Monitor and Control Quality Improvement Projects Real unit · Open College Network Northern Ireland
What you'll be able to do
- Assess potential quality improvement projects, considering factors such as feasibility, impact, and alignment with organisational goals.
- Define quality improvement projects, establishing clear objectives, scope, and associated measurable outcomes to track progress and success.
- Plan quality improvement projects, outlining the necessary steps, resources, timelines, and responsibilities to ensure effective implementation.
- Lead quality improvement projects, motivating and guiding teams, managing risks, and ensuring adherence to project plans and quality standards.
- Reflect on the outcomes of quality improvement projects and the methodologies used, identifying lessons learned and areas for future improvement.
Using Data to Inform the Quality Improvement Process Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use various systems to identify areas for development, analysing data and trends to pinpoint opportunities for quality improvement.
- Capture feedback from stakeholders to inform quality improvement activities, gathering insights and perspectives to ensure that initiatives are aligned with needs and expectations.
- Use and present data effectively, employing appropriate tools and techniques to analyse, interpret, and communicate findings to support decision-making and drive quality improvement efforts.
Free, by email
Is this the right qualification for you?
One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
Juliette Denny, Zavmo's founder, writes about learning and work on LinkedIn. Follow Juliette's Learning Tribe
Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
Where this can lead
Quality Improvement Manager
This work can lead to roles such as director of international quality improvement or head of operations, taking on wider responsibility for standards or operational leadership.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Level 5 credits are regulated, and they are awarded by Open College Network Northern Ireland rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Communication Skills for Quality Improvement LeadersMentoring and Leadership Skills for Managing Quality ImprovementPlan, Monitor and Control Quality Improvement ProjectsUsing Data to Inform the Quality Improvement Process
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Plan, Monitor and Control Quality Improvement Projects” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Map a live decision Analyse
“Communication Skills for Quality Improvement Leaders” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Mentoring and Leadership Skills for Managing Quality Improvement” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Communication Skills for Quality Improvement Leaders, one of this qualification's own units.
Applied to your work in any of these jobs
This unit develops communication skills for quality improvement leaders, enabling learners to communicate effectively with diverse audiences. Learners will influence, negotiate, lead improvements, and motivate colleagues to participate actively in quality improvement activities.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for OCN NI Level 5 Diploma in Leading Quality Improvement
4 units in this credential, in the order it lists them, awarded by Open College Network Northern Ireland.
- Communication Skills for Quality Improvement Leaders
- Mentoring and Leadership Skills for Managing Quality Improvement
- Plan, Monitor and Control Quality Improvement Projects
- Using Data to Inform the Quality Improvement Process
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free Growth Mindset moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.