GQA Level 4 NVQ Diploma in Construction Site Supervision

What you'll be able to do

• Confirm the programme or operations and schedules, identify priorities and critical activities, and plan how the work will be undertaken.
• Allocate work to team members, taking into account their current circumstances.
• Brief team members on the quality standards or level expected for allocated work.
• Monitor the progress and quality of the work and provide prompt and constructive feedback.
• Motivate team members to complete the work they have been allocated.
• Provide, where requested and possible, any additional support and/or resources to team members.
• Identify unacceptable or poor performance in team members' work.
• Discuss the cause(s) of poor performance and agree ways of improving performance with team members.
• Recognise successful completion of significant pieces of work or work activities by team/team members, and advise responsible people.

What you'll be able to do

• Produce clear requests for plant, equipment or machinery which meets the needs of projects or operations.
• Ensure and record that plant, equipment or machinery meets operational and statutory requirements prior to use in the workplace.
• Allocate plant, equipment or machinery to suitable operations based on project needs.
• Identify hazards and assess risks arising from the use of plant, equipment or machinery.
• Implement measures that protect people and the environment during the use of plant, equipment or machinery.
• Keep records of the use of plant, equipment or machinery, including maintenance and inspections.
• Recommend alternative types of plant or equipment to decision makers where existing plant, machinery or equipment is deemed unsuitable for allocated operations.
• Issue instructions for the use of plant, equipment or machinery to operators and others directly involved.
• Check and confirm that operators of plant, equipment or machinery are trained, certificated and authorised for the relevant type.
• Monitor operators for safe working practices when using plant, equipment or machinery.
• Ensure the appropriate storage, servicing and maintenance of plant, equipment or machinery meets operational and statutory requirements.
• Inform decision makers/ people responsible when plant, equipment or machinery is no longer required.

What you'll be able to do

• Identify and use available project data to enable decisions on work methods to be made.
• Obtain more information from other sources where available project data is insufficient.
• Evaluate work methods against relevant technical and project criteria.
• Communicate work methods to decision makers.
• Analyse and quantify the selected work method for its activity content.
• Ensure a method statement is prepared and approved prior to commencement of work.

What you'll be able to do

• Identify relevant information used to prepare the project or lift plans
• Use relevant information used to prepare the project or lift plans
• Clarify any unclear information used to prepare the project or lift plans
• Update information for production or operational planning purposes
• Identify factors which may affect proposed works or operations
• Describe factors which may affect proposed works or operations accurately
• Summarise factors which may affect proposed works or operations accurately
• Pass on factors which may affect proposed works or operations to people who may be affected
• Confirm access points for sites and works or operations which are safe
• Confirm access points include works traffic and pedestrian segregation and minimise disruption
• Confirm arrangements for adequate site safety before work or operations start
• Confirm arrangements for adequate site welfare before work or operations start
• Confirm arrangements for adequate site security before work or operations start
• Confirm arrangements for adequate site safety whilst working on site
• Confirm arrangements for adequate site welfare whilst working on site
• Confirm arrangements for adequate site security whilst working on site
• Confirm available resources for projects or operations before work starts
• Implement the site or work area layout for operational purposes
• Pass on information about the plans to the people who will be working onsite
• Implement the storage and use of materials and components so that materials handling and movement is efficient and wastage is minimised
• Place notices which provide accurate information about the works or operations and which conform to statutory and site requirements
• Maintain notices which provide accurate information about the works or operations and which conform to statutory and site requirements
• Ensure notice has been given to all people who will be affected by the work or operation, about when it starts, for how long it will take and when it finishes

What you'll be able to do

• Implement appropriate works quantities and cost control systems able to provide early warnings of problems.
• Regularly collect quantities and cost data.
• Record quantities and cost data.
• Pass on quantities and cost data in time to people who need to use that data.
• Identify opportunities for cost savings.
• Recommend findings regarding cost savings to people responsible.
• Investigate variations.
• Agree appropriate corrective actions with the people responsible.
• Implement appropriate corrective actions with the people responsible.

What you'll be able to do

• Identify significant factors that will affect the number, type and availability of people and services.
• Evaluate and record the quality and potential reliability of people or services.
• Circulate the results of the evaluation to decision-makers.
• Negotiate and agree proposals which are likely to produce effective teams.
• Follow rules and formalities for obtaining people and services.

What you'll be able to do

• Identify quality standards from available information
• Communicate quality standards to people responsible for their implementation before work starts
• Communicate the responsibilities that individuals have for maintaining quality
• Implement systems to inspect and control the quality of work
• Record the outcomes of quality inspections
• Check regularly that work conforms to the design requirements
• Check regularly that work conforms to the specified quality standards
• Identify work which fails to meet the requirements
• Identify work which fails to meet the specified quality standards
• Ensure corrective action is taken when work fails to meet requirements
• Inform decision makers regularly about significant variations in quality standards
• Inform decision makers regularly about programme and safety implications
• Suggest improvements to decision makers
• Identify improvements from feedback received
• Recommend improvements to people responsible

What you'll be able to do

• Implement systems to monitor progress of work against agreed programmes.
• Implement systems to record progress of work against agreed programmes.
• Identify any deviations from planned progress which has or may occur, that could disrupt programmes and schedules.
• Investigate circumstances of any deviations thoroughly.
• Agree appropriate corrective actions.
• Implement appropriate corrective actions.
• Recommend options most likely to minimise increases in cost and time to help work progress.
• Pass on options most likely to minimise increases in cost and time to the people responsible.
• Inform people responsible regularly about progress.
• Inform people responsible regularly about changes to operational programmes.
• Inform people responsible regularly about resource needs.
• Suggest decisions and actions that need to be taken to the people responsible.
• Identify improvements from feedback received.
• Recommend improvements from feedback received to the people responsible.

What you'll be able to do

• Assemble relevant information used in the preparation of project or operational plans
• Review relevant information used in the preparation of project or operational plans
• Clarify unclear information used in the preparation of project or operational plans
• Communicate programmes or operational plans to the people doing the work
• Agree programmes or operational plans with the people doing the work
• Communicate methods to the people doing the work
• Agree methods with the people doing the work
• Communicate attendance requirements with the people doing the work
• Agree attendance requirements with the people doing the work
• Plan and obtain sufficient resources which meets project or operational requirements and timescales
• Plan and obtain attendance of the appropriate type which meets project or operational requirements and timescales
• Organise and control sites (or specific operational areas) and resources to establish safe and tidy sites/areas
• Organise and control sites (or specific operational areas) and resources to create a positive image of the organisation and project
• Organise work activities and implement work measures that take into account appropriate factors and influences

What you'll be able to do

• Develop working relationships to promote good will and trust.
• Maintain working relationships to promote good will and trust.
• Encourage working relationships to promote good will and trust.
• Inform relevant people about work activities in an appropriate level of detail, with the appropriate level of urgency.
• Offer advice and help to relevant people about work activities.
• Encourage questions and requests for clarification and comments from relevant people about work activities.
• Clarify proposals with relevant people.
• Discuss alternative suggestions with relevant people.
• Resolve differences of opinion in ways that minimise offence.
• Maintain goodwill, trust and respect when resolving differences of opinion.

What you'll be able to do

• Negotiate and confirm procedures for handing over the property
• Negotiate and confirm the time for handing over the property
• Analyse completed work against property specifications
• Identify any discrepancies between completed work and property specifications
• Record any discrepancies between completed work and property specifications
• Take appropriate action to resolve any problems that emerge from an inspection of the property
• Ensure the property is clean and tidy
• Ensure all redundant materials are removed from the property
• Observe current legislation appropriate to the work environment
• Observe official guidance appropriate to the work environment
• Provide the recipient with all relevant documents
• Provide the recipient with all relevant materials
• Provide the recipient with all relevant information
• Provide the recipient with keys or access media
• Advise the recipient of the procedure for contacting the appropriate people in the event of any problems

What you'll be able to do

• Promote the benefits of learning by giving fair, regular and useful feedback on their team's work performance.
• Work with their team to identify and prioritise learning needs.
• Identify and obtain information on a range of possible learning activities for the team.
• Discuss development needs with team members to create individual learning plans.
• Support team members in undertaking learning activities by making efforts to remove any obstacles to learning.
• Evaluate the learning activity undertaken with team members to ensure the desired outcomes have been achieved.
• Update development plans with team members to reflect completed learning and future needs.

What you'll be able to do

• Implement organisational communication systems for construction projects.
• Maintain methods of communication, reporting, recording and retrieving information between people and organisations, that may have an interest, appropriate to the needs of the project.
• Monitor organisational communication systems regularly for effectiveness.
• Identify and investigate breakdowns in communication and take action to restore effective communication.
• Set up systems to record and provide feedback on ways in which communication can be improved.

What you'll be able to do

• Supervise the storage and use of materials and components so that material handling and movement is efficient and wastage minimised, ensuring cost-effectiveness and environmental responsibility.
• Calculate and keep accurate records of deliveries and stock position and pass the information on to decision makers, providing timely and reliable data for informed decision-making.
• Identify and record problems with supply, discuss the information with material suppliers and pass on to decision makers, facilitating prompt resolution and minimising disruption.
• Check stock records regularly and calculate what replacement stock will be needed, ensuring adequate supplies to meet project requirements.
• Identify opportunities for improving the use of stock and stock turnover and recommend improvements to decision makers, contributing to increased efficiency and profitability.

What you'll be able to do

• Encourage a culture of health, safety, welfare and environmental awareness within the workplace.
• Identify and recommend opportunities for improving health, safety and welfare for people on site or for specific operations.
• Ensure the workforce and visitors to the site or specific operations are inducted and check the competence of those they are responsible for.
• Maintain accurate and appropriate statutory notices and hazard warnings.
• Ensure the serviceability of health, safety, welfare and environmental protection equipment and resources in order to comply with current legislation.
• Implement systems which meet organisational and statutory requirements for the identification of hazards and reduction of risks; reporting accidents and emergencies and preventing recurrence.
• Check health, safety, welfare and environmental protection systems regularly in accordance with organisational and statutory requirements.
• Identify and report any special site or operational conditions which do not comply with organisational and statutory requirements.

What you'll be able to do

• Ensure the workforce is provided with sufficient clear and accurate information to enable them to position, align and/or level the work or loads.
• Observe and check dimensional controls to meet quality standards.
• Record dimensional control results to meet quality standards.
• Identify any deviations in positions, alignments or levels.
• Take measures to promptly correct any deviations in positions, alignments or levels.
• Recommend revised work practices and procedures to minimise deviations.
• Recommend revised work practices and procedures to allow for different circumstances and conditions.

What you'll be able to do

• Evaluate the current and future skills and knowledge requirements of their work role, whilst taking account of the organisation’s objectives.
• Identify development needs between current and future skills and knowledge requirements of their work role and discuss them with the people responsible to assist in the completion of a development plan.
• Undertake activities to meet current and future skills and knowledge requirements identified in a development plan, and evaluate the contribution of the activities to their performance.
• Obtain and accept feedback from people able to provide objective and valid comments about their performance.
• Ensure that their performance consistently meets or exceeds agreed requirements.

What you'll be able to do

• Confirm the work requirements of planning highway maintenance or repair activities.
• Identify and review influencing factors and guidance material about the work environment.
• Prioritise maintenance activities by assessing and accounting for all the influencing factors.
• Amend priorities to take account of changing circumstances whilst maintaining consistency with the influencing factors.
• Prepare plans or schedules of maintenance activities and negotiate and agree them with decision makers.

What you'll be able to do

• Organise activities to make the most efficient use of the available resources.
• Evaluate alternative methods, resources and systems to select the best solution to meet programmes and schedules.
• Obtain clarification or advice from various sources where the resources needed are not available.
• Analyse activities against project or operation data and the requirements of external factors.
• Update existing programmes and schedules of planned activities and suggest them to decision makers/persons responsible.
• Implement systems to monitor and record works against programmes and schedules, and use the results to improve future production and planning.

What you'll be able to do

• Identify and use current legislation and official guidance to implement systems or procedures that will deliver and improve customer service, ensuring compliance and best practice.
• Prepare to deal with customers in order to give consistent and reliable service, demonstrating professionalism and empathy.
• Work with others to resolve customer problems, communicate with customers and check that they are satisfied with the actions taken, ensuring effective collaboration and customer satisfaction.
• Solve problems within existing systems or procedures that may affect customers before the customer becomes aware of them, proactively addressing potential issues.
• Confirm that the service given meets the customer’s needs and expectations, seeking feedback and ensuring satisfaction.
• Inform the people responsible about changes to customer service systems or procedures that will reduce the chance of problems being repeated, contributing to continuous improvement.
• Share information with people responsible to maintain and improve standards of service delivery, promoting a culture of excellence.

What you'll be able to do

• Carry out programmed maintenance or repair activities to minimise disruption and maintain optimum performance.
• Observe current legislation and official guidance appropriate to the work environment.
• Identify and assess faults and problems in highways maintenance or repair activities.
• Recommend and implement corrective action which conforms to safe working methods and practices.
• Update maintenance recording systems and implement them effectively.
• Monitor the use of maintenance recording systems to ensure accuracy and efficiency.
• Conduct pre-work checks to meet statutory requirements and maintain performance using safe working methods and practices.
• Keep accurate records of work progress checks, faults, problems, corrective action and quantities involved.
• Identify, assess and maintain the necessary resources for maintenance activities.