How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Cambridge OCR has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Cambridge OCR awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Cambridge OCR.

More on studying for a qualification

01What it is

The Cambridge OCR Level 3 Cambridge Technical Diploma in Business gives learners the opportunity to develop core skills and understanding required by the business sector. Through applied learning, learners will develop skills applicable to a range of business roles. It is suitable for those seeking to progress in business management.

These are the units Cambridge OCR registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Cambridge OCR. It does the teaching and the mapping. Cambridge OCR sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

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02The units

What each unit actually teaches you to do

Accounting concepts Real unit · Cambridge OCR
You'll gain knowledge of fundamental accounting principles and concepts, applying them to record financial transactions and prepare financial statements. The unit also covers analysing statements and evaluating the impact of accounting concepts on business decision-making.

What you'll be able to do

  • Understand fundamental accounting principles and their application
  • Identify and explain key accounting concepts
  • Apply accounting concepts to record financial transactions
  • Analyse financial statements using accounting concepts
  • Evaluate the impact of accounting concepts on business decision-making
Business decisions Real unit · Cambridge OCR
This unit introduces the principles of business decision-making, including problem definition, information gathering, and option evaluation. You'll analyse decision-making techniques, assess risks, and apply models to solve business problems considering internal and external factors.

What you'll be able to do

  • Understand the principles of business decision-making
  • Analyse different decision-making techniques
  • Evaluate the impact of internal and external factors on business decisions
  • Assess the risks associated with business decisions
  • Apply decision-making models to solve business problems
Change management Real unit · Cambridge OCR
This unit covers the principles of change management within organisations, including the stages of change and its impact on individuals and teams. You'll evaluate approaches to managing resistance and apply change management techniques in practical organisational contexts.

What you'll be able to do

  • Understand the principles of change management within an organisation
  • Identify the key stages involved in implementing change
  • Analyse the impact of change on individuals and teams
  • Evaluate different approaches to managing resistance to change
  • Apply change management techniques to a specific organisational context
Customers and communication Real unit · Cambridge OCR
You'll understand the importance of customer service and identify different customer types and needs. The unit covers effective communication techniques, handling complaints, resolving issues, and the role of feedback in improving customer service within a business context.

What you'll be able to do

  • Understand the importance of customer service in a business
  • Identify different types of customers and their needs
  • Apply effective communication techniques to interact with customers
  • Explain how to handle customer complaints and resolve issues
  • Recognise the role of feedback in improving customer service
Delivering a business project Real unit · Cambridge OCR
This unit provides learners with skills to deliver business projects effectively by defining scope and objectives, developing plans with timelines and resources, managing risks, monitoring progress, communicating with stakeholders, and evaluating project outcomes.

What you'll be able to do

  • Define the scope and objectives of a business project
  • Develop a project plan, including timelines and resource allocation
  • Manage project risks and issues effectively
  • Monitor project progress and performance against agreed targets
  • Communicate project updates to stakeholders
  • Evaluate the success of a business project against its objectives
Financial accounting Real unit · Cambridge OCR
This unit focuses on financial accounting principles and practices, including the preparation of financial statements such as balance sheets, income statements, and cash flow statements. You'll analyse financial performance and interpret ratios within the regulatory framework.

What you'll be able to do

  • Understand the principles of financial accounting
  • Prepare financial statements, including the balance sheet, income statement, and cash flow statement
  • Analyse financial statements to assess the financial performance of a business
  • Interpret financial ratios to identify trends and potential problems
  • Apply accounting principles to make informed business decisions
Management accounting Real unit · Cambridge OCR
You'll understand management accounting principles and apply cost accounting, budgeting, and cost-volume-profit analysis techniques. The unit supports decision-making and business operations through the use of relevant management accounting information.

What you'll be able to do

  • Understand the principles of management accounting
  • Apply cost accounting techniques to determine the cost of products and services
  • Use budgeting techniques to plan and control business operations
  • Analyse cost-volume-profit relationships to make pricing decisions
  • Use management accounting information to support decision-making
Marketing and market research Real unit · Cambridge OCR
This unit covers the principles of marketing, including the marketing mix and strategies, and emphasises the importance of market research. You'll analyse market data to identify trends and opportunities and develop a marketing plan for a specific product or service.

What you'll be able to do

  • Understand the principles of marketing
  • Explain the importance of market research
  • Identify different marketing strategies and techniques
  • Analyse market data to identify trends and opportunities
  • Develop a marketing plan for a specific product or service
Marketing campaign Real unit · Cambridge OCR
It teaches you to plan, implement, monitor, and evaluate marketing campaigns. They will understand campaign purposes, define target audiences, develop messages, select channels, and manage budgets to achieve business objectives effectively.

What you'll be able to do

  • Understand the purpose of a marketing campaign
  • Plan the different elements of a marketing campaign
  • Implement a marketing campaign
  • Monitor the progress of a marketing campaign
  • Evaluate the success of a marketing campaign
Marketing strategy Real unit · Cambridge OCR
You'll study marketing strategy principles such as segmentation, targeting, and positioning. The unit includes analysing target markets, developing a marketing mix, evaluating marketing strategies, and creating a marketing plan tailored to a specific product or service.

What you'll be able to do

  • Understand the principles of marketing strategy
  • Analyse the target market for a product or service
  • Develop a marketing mix to meet the needs of the target market
  • Evaluate the effectiveness of different marketing strategies
  • Create a marketing plan for a specific product or service
Principles of project management Real unit · Cambridge OCR
You'll explore core project management principles, including the project lifecycle, roles of the project manager, and stakeholder responsibilities. The unit covers applying tools and techniques, analysing risks, and evaluating project success against defined criteria.

What you'll be able to do

  • Understand the core principles of project management
  • Explain the project lifecycle and its phases
  • Apply project management tools and techniques
  • Analyse project risks and develop mitigation strategies
  • Evaluate the success of a project against defined criteria
The business environment Real unit · Cambridge OCR
This unit covers the different types of business organisations and their characteristics, key business functions such as marketing, finance, and human resources, and the external factors affecting businesses. You'll analyse economic conditions and understand the legal and regulatory environment impacting business performance.

What you'll be able to do

  • Understand the different types of business organisations
  • Explain the key functions of a business
  • Analyse the external factors that affect businesses
  • Evaluate the impact of economic conditions on business performance
  • Understand the legal and regulatory environment in which businesses operate
  • Assess the importance of ethical considerations in business decision-making
Working in business Real unit · Cambridge OCR
You'll explore various business organisations and their structures, identify key functional areas, and understand the importance of effective communication and technology in business operations. The unit also covers ethical behaviour and its significance within a business environment.

What you'll be able to do

  • Understand the different types of business organisations
  • Identify the key functions within a business organisation
  • Explain the importance of effective communication in a business environment
  • Describe the role of technology in business operations
  • Recognise the importance of ethical behaviour in business
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Develop and implement marketing campaigns and activities

    Standard
  • Implement marketing campaigns or activities

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 41 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Marketing Campaign Coordinator

This work gives you a grounding in how marketing campaigns are planned and run. It can lead to roles such as senior marketing campaign manager or marketing operations specialist.

See the whole journey
05The credits

The credits, and who awards them

Level 3 credits are regulated, and they are awarded by Cambridge OCR rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Accounting conceptsBusiness decisionsChange managementCustomers and communicationDelivering a business projectFinancial accountingManagement accountingMarketing and market research

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Make the case from “Marketing and market research” to me in thirty seconds. I am the person who signs it off and I am already late.
You It would improve engagement and bring us in line with best practice.
The Coach Neither of those costs me anything to say no to. Open with the number that changes if I do nothing.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Pitch it Evaluate

    “Marketing and market research” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.

  • Bring your own plan Create

    For “Change management” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Accounting concepts” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Lead it Apply

    “Management accounting” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Accounting concepts, one of this qualification's own units.

Accounting concepts Level 3

Applied to your work in any of these jobs

Learners will gain knowledge of fundamental accounting principles and concepts, applying them to record financial transactions and prepare financial statements. The unit also covers analysing statements and evaluating the impact of accounting concepts on business decision-making.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Cambridge OCR Level 3 Cambridge Technical Diploma in Business

13 units in this credential, in the order it lists them, awarded by Cambridge OCR.

  1. Accounting concepts
  2. Business decisions
  3. Change management
  4. Customers and communication
  5. Delivering a business project
  6. Financial accounting

and 7 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.