How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer NCFE has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and NCFE awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NCFE.

More on studying for a qualification

01What it is

This qualification is suitable for learners aged 16 and above.

These are the units NCFE registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NCFE. It does the teaching and the mapping. NCFE sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

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02The units

What each unit actually teaches you to do

Assemble orders for dispatch in a logistics environment Real unit · NCFE
This unit provides learners with the skills to assemble orders for dispatch in a logistics environment. You'll prepare for assembly, handle goods correctly, assemble orders accurately, prepare goods for dispatch, and identify issues during the process.

What you'll be able to do

  • Prepare for the assembly of orders The learner will:
  • Handle goods using the correct handling methods and equipment during the assembly of the order The learner will:
  • Assemble the orders The learner will:
  • Prepare goods for dispatch The learner will:
  • Dispatch the goods The learner will:
  • Identify problems with assembling or dispatching orders
Develop effective working relationships with colleagues in logistics operations Real unit · NCFE
This unit provides learners with knowledge and skills to develop effective working relationships with colleagues in logistics operations. You'll understand organisational policies, communication techniques, and the importance of collabouration and feedback.

What you'll be able to do

  • Develop effective working relationships with colleagues in logistics operations The learner will:
  • Develop effective working relationships with colleagues in logistics operations
Health and safety in the workplace Real unit · NCFE
You'll gain knowledge of health and safety legislation, employer and employee responsibilities, accident prevention, and safe workplace practices. The unit emphasises the importance of following health and safety procedures in various work environments.

What you'll be able to do

  • Understand health and safety rights and responsibilities The learner will:
  • Understand the health and safety requirements of employers The learner will:
  • Understand how to prevent and deal with accidents The learner will:
  • Understand how to perform workplace tasks safely
Keep stock at required levels in a logistics environment Real unit · NCFE
You'll learn to maintain required stock levels in logistics by following instructions, conducting stock checks, handling stock correctly, and maintaining accurate control records. The unit also covers identifying and resolving stock-related issues.

What you'll be able to do

  • Follow instructions to maintain required stock levels The learner will:
  • Follow instructions to maintain stock control records The learner will:
  • Identify problems with keeping stock at the required levels
Keep work areas clean in a logistics environment Real unit · NCFE
This unit covers identifying cleaning requirements for work areas in warehousing and storage, following correct cleaning procedures, and adhering to post-cleaning protocols. You'll understand health, safety, environmental, and security considerations in maintaining clean workspaces.

What you'll be able to do

  • Identify requirements relating to the cleaning of work areas in a warehousing and storage facility The learner will:
  • Follow instructions to carry out correct cleaning procedures The learner will:
  • Follow post-cleaning procedures The learner will:
  • Identify problems with the cleaning of work areas
Maintain hygiene standards in handling and storing goods in a logistics environment Real unit · NCFE
You'll develop the ability to maintain hygiene standards when handling and storing goods in a logistics environment. The unit covers health, safety and security considerations, personal hygiene practices, and methods to preserve the quality and condition of stored goods.

What you'll be able to do

  • Confirm health, safety and security issues relating to the goods and the storage environment The learner will:
  • Apply high standards of personal hygiene and the correct use of appropriate clothing The learner will:
  • Maintain the quality and condition of the goods in a warehousing and storage environment The learner will:
  • Handle goods using the correct handling methods and equipment The learner will:
  • Identify problems with the maintenance of hygiene standards
Maintain the cleanliness of equipment in logistics operations Real unit · NCFE
It teaches you to prepare for and carry out equipment cleaning in logistics operations safely and effectively. You'll follow organisational procedures, use appropriate personal protective equipment, and understand common problems affecting equipment maintenance.

What you'll be able to do

  • Prepare self and equipment for inspection and cleaning in a logistics environment The learner will:
  • Follow instructions and clean equipment The learner will:
  • Follow post-cleaning procedures for keeping the equipment in good working order The learner will:
  • Understand problems that can occur with keeping the equipment in good working order
Moving or handling goods manually in logistics facilities Real unit · NCFE
You'll learn to safely move or handle goods manually within logistics facilities. The unit includes confirming handling requirements, applying appropriate methods, recognising hazards, and addressing problems to ensure safe and effective manual handling.

What you'll be able to do

  • Confirm with appropriate people the goods that require moving or handling The learner will:
  • Manually move or handle the goods The learner will:
  • Identify any problems with moving or handling the goods manually and take appropriate action to deal with them
Operate equipment to perform work requirements in a logistics environment Real unit · NCFE
It teaches you to safely operate equipment to fulfil work requirements in a logistics environment. You'll confirm work activities, check equipment safety and operational status, operate and monitor equipment, and perform post-operational maintenance.

What you'll be able to do

  • Confirm the work required and the appropriate equipment to undertake it The learner will:
  • Follow instructions to check that the appropriate equipment is available, safe to use and operational The learner will:
  • Operate and monitor the equipment to maintain safe operation throughout the work activity The learner will:
  • Shut down the equipment and complete post-operational maintenance procedures The learner will:
  • Identify problems with the operation of the equipment
Pick goods in a logistics environment Real unit · NCFE
This unit covers the preparation and accurate picking of goods in a logistics environment. You'll learn to identify relevant information, follow instructions for picking and preparing goods for order assembly, and recognise problems during the picking process.

What you'll be able to do

  • Prepare for picking the goods The learner will:
  • Follow instructions to pick the goods The learner will:
  • Follow instructions to prepare the goods for assembling orders The learner will:
  • Identify problems with picking goods at any stage
Receive goods in a logistics environment Real unit · NCFE
This unit equips learners to receive goods safely and correctly in a logistics environment. You'll obtain and confirm information about incoming goods, follow procedures to check goods, and identify potential problems during receipt.

What you'll be able to do

  • Obtain information and confirm with appropriate people the goods to be received The learner will:
  • Follow instructions to check the goods being received The learner will:
  • Receive the goods correctly and safely The learner will:
  • Identify problems when receiving goods
Sort goods and materials for recycling or disposal in a logistics environment Real unit · NCFE
You'll learn to sort goods and materials for recycling or disposal in a logistics environment. The unit covers preparing goods for recycling or disposal, sorting by type, and recognising problems associated with recycling or disposal processes.

What you'll be able to do

  • Prepare goods or materials for recycling or disposal The learner will:
  • Sort the goods or materials for recycling or disposal The learner will:
  • Identify problems with the recycling or disposal of goods and materials
Use equipment to move goods in logistics facilities Real unit · NCFE
You'll learn to use equipment safely and correctly to move goods within logistics facilities. The unit covers confirming goods suitability, ensuring a safe work area, following movement instructions, and identifying problems during goods transfer.

What you'll be able to do

  • Confirm with appropriate people the goods to be moved and that they are suitable for lifting The learner will:
  • Follow instructions to check that the area of work is safe and secure for the movement and transfer of the goods The learner will:
  • Move the goods correctly and safely The learner will:
  • Identify problems with moving the goods
Wrap and pack goods in a logistics environment Real unit · NCFE
You'll develop the skills to prepare, wrap, and pack goods in a logistics environment. The unit covers identifying packing requirements, selecting appropriate materials and equipment, following packing schedules, and recognising issues during packing.

What you'll be able to do

  • Prepare the goods for packing The learner will:
  • Pack the goods The learner will:
  • Identify problems with the packing of the goods at any stage
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Keep Work Areas Clean Legacy

    Standard
  • Maintain working relationships with colleagues in logistics operations

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 5 roles, drawn from 6 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Shipping & Receiving Clerk

This work can lead to supervising a shift as a Shipping & Receiving Supervisor. It can also lead to running a whole warehouse operation as a Warehouse Operations Manager, or becoming a WMS Specialist working with warehouse systems and data.

See the whole journey
05The credits

The credits, and who awards them

Level 1 credits are regulated, and they are awarded by NCFE rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Assemble orders for dispatch in a logistics environmentDevelop effective working relationships with colleagues in logistics operationsHealth and safety in the workplaceKeep stock at required levels in a logistics environmentKeep work areas clean in a logistics environmentMaintain hygiene standards in handling and storing goods in a logistics environmentMaintain the cleanliness of equipment in logistics operationsMoving or handling goods manually in logistics facilities

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Rather than work through “Assemble orders for dispatch in a logistics environment” in the abstract, bring me the piece of it you are dealing with this week.
You I have got the write-up due Friday and I have not started it.
The Coach Then that is the lesson. Tell me what it has to say, and we will get the shape of it down before we worry about the words.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring the real thing Apply

    “Assemble orders for dispatch in a logistics environment” is taught against the work in front of you rather than a worked example. You bring what you are doing this week and it becomes the practice.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Assemble orders for dispatch in a logistics environment, one of this qualification's own units.

Assemble orders for dispatch in a logistics environment Level 1

Applied to your work in any of these jobs

This unit provides learners with the skills to assemble orders for dispatch in a logistics environment. Learners will prepare for assembly, handle goods correctly, assemble orders accurately, prepare goods for dispatch, and identify issues during the process.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for NCFE Level 1 Certificate in Warehousing and Storage

14 units in this credential, in the order it lists them, awarded by NCFE.

  1. Assemble orders for dispatch in a logistics environment
  2. Develop effective working relationships with colleagues in logistics operations
  3. Health and safety in the workplace
  4. Keep stock at required levels in a logistics environment
  5. Keep work areas clean in a logistics environment
  6. Maintain hygiene standards in handling and storing goods in a logistics environment

and 8 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.