NCFE · RQF Level 1

NCFE Level 1 Certificate in Warehousing and Storage

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 1
  • Total credits14
  • Guided learning107 hours
  • Units in this qualification14

Awarded by NCFE · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

This qualification is suitable for learners aged 16 and above.

These are the units NCFE registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Assemble orders for dispatch in a logistics environmentReal unit · NCFE
This unit provides learners with the skills to assemble orders for dispatch in a logistics environment. You'll prepare for assembly, handle goods correctly, assemble orders accurately, prepare goods for dispatch, and identify issues during the process.

What you'll be able to do

  • Prepare for the assembly of orders The learner will:
  • Handle goods using the correct handling methods and equipment during the assembly of the order The learner will:
  • Assemble the orders The learner will:
  • Prepare goods for dispatch The learner will:
  • Dispatch the goods The learner will:
  • Identify problems with assembling or dispatching orders
Develop effective working relationships with colleagues in logistics operationsReal unit · NCFE
This unit provides learners with knowledge and skills to develop effective working relationships with colleagues in logistics operations. You'll understand organisational policies, communication techniques, and the importance of collabouration and feedback.

What you'll be able to do

  • Develop effective working relationships with colleagues in logistics operations The learner will:
  • Develop effective working relationships with colleagues in logistics operations
Health and safety in the workplaceReal unit · NCFE
You'll gain knowledge of health and safety legislation, employer and employee responsibilities, accident prevention, and safe workplace practices. The unit emphasises the importance of following health and safety procedures in various work environments.

What you'll be able to do

  • Understand health and safety rights and responsibilities The learner will:
  • Understand the health and safety requirements of employers The learner will:
  • Understand how to prevent and deal with accidents The learner will:
  • Understand how to perform workplace tasks safely
Keep stock at required levels in a logistics environmentReal unit · NCFE
You'll learn to maintain required stock levels in logistics by following instructions, conducting stock checks, handling stock correctly, and maintaining accurate control records. The unit also covers identifying and resolving stock-related issues.

What you'll be able to do

  • Follow instructions to maintain required stock levels The learner will:
  • Follow instructions to maintain stock control records The learner will:
  • Identify problems with keeping stock at the required levels
Keep work areas clean in a logistics environmentReal unit · NCFE
This unit covers identifying cleaning requirements for work areas in warehousing and storage, following correct cleaning procedures, and adhering to post-cleaning protocols. You'll understand health, safety, environmental, and security considerations in maintaining clean workspaces.

What you'll be able to do

  • Identify requirements relating to the cleaning of work areas in a warehousing and storage facility The learner will:
  • Follow instructions to carry out correct cleaning procedures The learner will:
  • Follow post-cleaning procedures The learner will:
  • Identify problems with the cleaning of work areas
Maintain hygiene standards in handling and storing goods in a logistics environmentReal unit · NCFE
You'll develop the ability to maintain hygiene standards when handling and storing goods in a logistics environment. The unit covers health, safety and security considerations, personal hygiene practices, and methods to preserve the quality and condition of stored goods.

What you'll be able to do

  • Confirm health, safety and security issues relating to the goods and the storage environment The learner will:
  • Apply high standards of personal hygiene and the correct use of appropriate clothing The learner will:
  • Maintain the quality and condition of the goods in a warehousing and storage environment The learner will:
  • Handle goods using the correct handling methods and equipment The learner will:
  • Identify problems with the maintenance of hygiene standards
Maintain the cleanliness of equipment in logistics operationsReal unit · NCFE
It teaches you to prepare for and carry out equipment cleaning in logistics operations safely and effectively. You'll follow organisational procedures, use appropriate personal protective equipment, and understand common problems affecting equipment maintenance.

What you'll be able to do

  • Prepare self and equipment for inspection and cleaning in a logistics environment The learner will:
  • Follow instructions and clean equipment The learner will:
  • Follow post-cleaning procedures for keeping the equipment in good working order The learner will:
  • Understand problems that can occur with keeping the equipment in good working order
Moving or handling goods manually in logistics facilitiesReal unit · NCFE
You'll learn to safely move or handle goods manually within logistics facilities. The unit includes confirming handling requirements, applying appropriate methods, recognising hazards, and addressing problems to ensure safe and effective manual handling.

What you'll be able to do

  • Confirm with appropriate people the goods that require moving or handling The learner will:
  • Manually move or handle the goods The learner will:
  • Identify any problems with moving or handling the goods manually and take appropriate action to deal with them
Operate equipment to perform work requirements in a logistics environmentReal unit · NCFE
It teaches you to safely operate equipment to fulfil work requirements in a logistics environment. You'll confirm work activities, check equipment safety and operational status, operate and monitor equipment, and perform post-operational maintenance.

What you'll be able to do

  • Confirm the work required and the appropriate equipment to undertake it The learner will:
  • Follow instructions to check that the appropriate equipment is available, safe to use and operational The learner will:
  • Operate and monitor the equipment to maintain safe operation throughout the work activity The learner will:
  • Shut down the equipment and complete post-operational maintenance procedures The learner will:
  • Identify problems with the operation of the equipment
Pick goods in a logistics environmentReal unit · NCFE
This unit covers the preparation and accurate picking of goods in a logistics environment. You'll learn to identify relevant information, follow instructions for picking and preparing goods for order assembly, and recognise problems during the picking process.

What you'll be able to do

  • Prepare for picking the goods The learner will:
  • Follow instructions to pick the goods The learner will:
  • Follow instructions to prepare the goods for assembling orders The learner will:
  • Identify problems with picking goods at any stage
Receive goods in a logistics environmentReal unit · NCFE
This unit equips learners to receive goods safely and correctly in a logistics environment. You'll obtain and confirm information about incoming goods, follow procedures to check goods, and identify potential problems during receipt.

What you'll be able to do

  • Obtain information and confirm with appropriate people the goods to be received The learner will:
  • Follow instructions to check the goods being received The learner will:
  • Receive the goods correctly and safely The learner will:
  • Identify problems when receiving goods
Sort goods and materials for recycling or disposal in a logistics environmentReal unit · NCFE
You'll learn to sort goods and materials for recycling or disposal in a logistics environment. The unit covers preparing goods for recycling or disposal, sorting by type, and recognising problems associated with recycling or disposal processes.

What you'll be able to do

  • Prepare goods or materials for recycling or disposal The learner will:
  • Sort the goods or materials for recycling or disposal The learner will:
  • Identify problems with the recycling or disposal of goods and materials
Use equipment to move goods in logistics facilitiesReal unit · NCFE
You'll learn to use equipment safely and correctly to move goods within logistics facilities. The unit covers confirming goods suitability, ensuring a safe work area, following movement instructions, and identifying problems during goods transfer.

What you'll be able to do

  • Confirm with appropriate people the goods to be moved and that they are suitable for lifting The learner will:
  • Follow instructions to check that the area of work is safe and secure for the movement and transfer of the goods The learner will:
  • Move the goods correctly and safely The learner will:
  • Identify problems with moving the goods
Wrap and pack goods in a logistics environmentReal unit · NCFE
You'll develop the skills to prepare, wrap, and pack goods in a logistics environment. The unit covers identifying packing requirements, selecting appropriate materials and equipment, following packing schedules, and recognising issues during packing.

What you'll be able to do

  • Prepare the goods for packing The learner will:
  • Pack the goods The learner will:
  • Identify problems with the packing of the goods at any stage

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 1 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Assemble orders for dispatch in a logistics environmentDevelop effective working relationships with colleagues in logistics operationsHealth and safety in the workplaceKeep stock at required levels in a logistics environmentKeep work areas clean in a logistics environmentMaintain hygiene standards in handling and storing goods in a logistics environmentMaintain the cleanliness of equipment in logistics operationsMoving or handling goods manually in logistics facilities

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Shipping & Receiving Clerk

Your journey starts here, learning the foundations of our operations. With dedication and a willingness to learn, there are plenty of opportunities to grow your career within Zavmo, whether you want to lead teams or become a recognised expert in your field. We're excited to see where you go!

See the whole journey →

Showing 5 roles, drawn from 6 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Keep Work Areas Clean LegacyMaintain working relationships with colleagues in logistics operations

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Assemble orders for dispatch in a logistics environmentLevel 1

Applied to your work in any of these jobs

This unit provides learners with the skills to assemble orders for dispatch in a logistics environment. Learners will prepare for assembly, handle goods correctly, assemble orders accurately, prepare goods for dispatch, and identify issues during the process.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for NCFE Level 1 Certificate in Warehousing and Storage

14 units in this credential, in the order it lists them, awarded by NCFE.

  1. Assemble orders for dispatch in a logistics environment
  2. Develop effective working relationships with colleagues in logistics operations
  3. Health and safety in the workplace
  4. Keep stock at required levels in a logistics environment
  5. Keep work areas clean in a logistics environment
  6. Maintain hygiene standards in handling and storing goods in a logistics environment

and 8 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.