01What it is

These are the units Chartered Management Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Chartered Management Institute. It does the teaching and the mapping. Chartered Management Institute sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

02The units

What each unit actually teaches you to do

Conducting a management project Real unit · Chartered Management Institute

What you'll be able to do

  • Identify and justify a management project
  • Conduct research using sources and analyse data and options
  • Make conclusions and recommendations that achieve the project aim
  • Show and review the results of the project
Conducting a marketing plan Real unit · Chartered Management Institute
You'll develop an understanding of the role of marketing in achieving organisational objectives and analyse current markets. They will be able to develop a marketing plan that supports organisational goals and evaluate the effectiveness of different marketing approaches.

What you'll be able to do

  • Explain the role of marketing in achieving organisational objectives, considering different marketing approaches and their effectiveness.
  • Analyse the organisation's current markets and/or sectors within which it operates, identifying key trends, opportunities, and challenges.
  • Develop a comprehensive marketing plan that contributes towards achieving organisational objectives, incorporating appropriate strategies and tactics.
Develop business support networks Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the value of networks within the business support adviser role
  • Build networks
Develop effective business support relationships with clients Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the different methods of communicating
  • Develop positive relationships with clients
  • Advise clients of, and refer clients to specialist sources of advice and support
Enable the client to analyse the business and implement change Real unit · Chartered Management Institute

What you'll be able to do

  • Help the client critically analyse their business
  • Understand the significance of planning to the success of a business
  • Support the client through the implementation of change
Introduction to business support Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the importance of communication skills in business support relationships
  • Understand the business support process
  • Understand how to conduct and develop oneself as a business support adviser
Introduction to management coaching and mentoring Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the concept and purpose of management coaching and mentoring
  • Determine the use of management coaching and mentoring as a tool in human resources development
  • Understand the relationship between coaching and mentoring and organisational objectives
Management coaching and mentoring and the organisation Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the impact of coaching and mentoring programmes on the organisation
  • Manage change in the operation of coaching and mentoring
  • Monitor and evaluate the operation of coaching and mentoring within an organisation
Management coaching and mentoring skills Real unit · Chartered Management Institute

What you'll be able to do

  • Understand how learning and development styles support the coaching and mentoring practice
  • Develop skills as a manager in coaching and mentoring
  • Articulate and develop a coherent ethical framework to support coaching and mentoring within an organisation
Management coaching practice Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the tools and techniques used in coaching practice
  • Understand the need to develop relationships to support coaching practice
  • Develop coaching interventions to meet organisational requirements
Management mentoring Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the tools and techniques used in mentoring
  • Understand the need to develop relationships to support mentoring practice
  • Develop mentoring interventions to meet organisational requirements
Management of action learning Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the practice and operation of action learning against organisational objectives
  • Facilitate learning through action learning
  • Understand the impact of action learning on organisational objectives
Managing the change process Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the forces for change in an organisation
  • Understand the impact of the change process
  • Understand the management of the change process
Marketing planning Real unit · Chartered Management Institute
It teaches you to understand the role of marketing in organisational success and to identify the organisation’s market position. You'll learn to devise and implement marketing plans that contribute to achieving business objectives.

What you'll be able to do

  • Understand the meaning and role of marketing in the achievement of organisational objectives
  • Identify the organisation’s current and future position in the sectors or markets in which it operates
  • Devise and implement a marketing plan that contributes to the achievement of organisational objectives
Monitoring the business support service Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the need for monitoring within the business support service
  • Review the service provided to clients within business support
Operational Risk Management Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the concept of risk management
  • Understand the identification of risk and risk probability
  • Understand the management of risk response approaches
Organisational Corporate Social Responsibility Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the principles of an organisational Corporate Social Responsibility strategy
  • Understand the results of an organisational Corporate Social Responsibility strategy on organisational performance
  • Implement and evaluate an organisational Corporate Social Responsibility strategy at the operational level
Planning a change process Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the forces for change in an organisation
  • Assess the impact of the change process
  • Plan the change process
Reflective practice and development in business support Real unit · Chartered Management Institute

What you'll be able to do

  • Understand the importance of being a reflective practitioner in business support
  • Use feedback in personal development
  • Plan for personal and professional development
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Carry out business change feasibility assessments

    Standard
  • Design and implement business analysis strategy

    Standard
  • Develop networks to provide access to business information, support and resources

    Standard
  • Develop yourself as a reflective supported employment practitioner

    Standard
  • Enable the client to implement changes

    Standard
  • Manage Risk

    Standard
  • Manage Risk

    Standard
  • Manage and process business support information

    Standard
  • Plan IT Business Analysis Assignments

    Standard
  • Support Clients That Are Considering Replicating Their Business

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 31 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Operational Risk Manager

This work can lead to a Chief Risk Officer role, overseeing risk for an entire organisation, or into senior risk advisory work, guiding other firms on their risk strategy.

See the whole journey
05The credits

The credits, and who awards them

Level 5 credits are regulated, and they are awarded by Chartered Management Institute rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Conducting a management projectConducting a marketing planDevelop business support networksDevelop effective business support relationships with clientsEnable the client to analyse the business and implement changeIntroduction to business supportIntroduction to management coaching and mentoringManagement coaching and mentoring and the organisation

Each one is a real unit registered against this qualification.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
CMI Level 5 Diploma in Business Support
  • Carry out business change feasibility assessments
  • Design and implement business analysis strategy
  • Develop networks to provide access to business information, support and resources
  • Develop yourself as a reflective supported employment practitioner
  • Enable the client to implement changes
  • Manage Risk
  • Manage and process business support information
  • Plan IT Business Analysis Assignments
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

This qualification is no longer awarded.

Ofqual lists it as no longer awarded, so it cannot be started today. The last day to be awarded it was 31 December 2021. It is here because people still hold it.

These are open to new learners in the same subject.

Current business administration qualifications

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.