How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Cambridge OCR has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Cambridge OCR awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Cambridge OCR.

More on studying for a qualification

01What it is

The Level 2 Cambridge Technical Certificate in IT is for learners who want to develop skills in the digital technology sector. The qualification allows learners to gain skills at their own pace. Units cover communicating and working in the IT industry, business IT skills, and installing computer hardware and software.

These are the units Cambridge OCR registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Cambridge OCR. It does the teaching and the mapping. Cambridge OCR sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

No card · Nothing to commit to

02The units

What each unit actually teaches you to do

Animation techniques Real unit · Cambridge OCR
This unit introduces learners to various animation techniques, including traditional, digital, stop motion, 2D, and 3D animation. You'll develop ideas, create an animation sequence using appropriate methods, and review their production to identify improvements.

What you'll be able to do

  • Describe a range of animation techniques
  • Explain the principles behind different animation techniques
  • Develop ideas for an animation sequence, considering target audience and purpose
  • Create an animation sequence using appropriate techniques
  • Review own animation production, identifying areas for improvement
Basic computing concepts Real unit · Cambridge OCR
This unit covers fundamental computing concepts such as file transfer methods, number systems including binary and hexadecimal, hardware components of IT systems, and platform choices for system solutions. You'll develop an understanding of these core principles.

What you'll be able to do

  • Understand the concepts and methods of file transfer between different devices and systems
  • Understand the use of different number systems, such as binary, decimal, and hexadecimal, in computing contexts
  • Know how IT systems utilise various hardware components, including processors, memory, and storage devices
  • Understand the platform choices available for system solutions, considering factors such as operating systems and hardware compatibility
Business IT skills Real unit · Cambridge OCR
You'll develop business IT skills to identify and analyse problems, source information, and use spreadsheet models to support solutions. The unit also covers presenting and evaluating business IT solutions effectively.

What you'll be able to do

  • Understand the requirements for solving business problems using IT solutions
  • Find information to support the development of business solutions
  • Use spreadsheet models to support business solutions and decision-making
  • Present business solutions effectively to stakeholders
  • Evaluate the effectiveness of implemented business solutions
Communicating in the IT industry Real unit · Cambridge OCR
You'll develop communication skills suited to the IT industry, including adapting style for different audiences and purposes. The unit covers the use of IT tools for information exchange and the societal impact of IT.

What you'll be able to do

  • Communicate information effectively, adapting style and content to suit the intended audience, purpose, and context
  • Utilise a range of IT tools and technologies to communicate and exchange information efficiently and securely
  • Understand the impact of IT on individuals, communities, and society, considering both the positive and negative implications
Computer graphics Real unit · Cambridge OCR
This unit covers the hardware and software required for computer graphics, including graphics cards and monitors. You'll create computer graphics to meet user needs and enhance documents with visual elements appropriate to the target audience and purpose.

What you'll be able to do

  • Know the hardware and software required to work with computer graphics, including graphics cards, monitors, and graphics editing software
  • Create computer graphics to meet a user need, considering the target audience and purpose of the graphic
  • Use computer graphics to enhance a document, improving its visual appeal and readability
Computer systems Real unit · Cambridge OCR
This unit provides foundational knowledge of computer systems, including hardware and software components and their uses. You'll develop practical skills to connect hardware safely and configure software to meet specific requirements.

What you'll be able to do

  • Know the common components of computer systems, including hardware and software elements.
  • Know the different uses of computer systems in various contexts and applications.
  • Connect computer hardware components correctly and safely.
  • Configure computer software settings to meet specific requirements.
Customising software Real unit · Cambridge OCR
You'll understand why application software is customised and develop skills to customise software settings, create templates, macros, and shortcuts. The unit focuses on improving efficiency and automating tasks to meet specific user needs.

What you'll be able to do

  • Understand why application software is customised for different purposes and user needs
  • Customise application software to meet specific requirements
  • Create templates in application software to improve efficiency and consistency
  • Create macros and shortcuts in application software to automate tasks
Database systems Real unit · Cambridge OCR
This unit introduces the principles of database systems, focusing on data storage, retrieval, and manipulation. You'll design and implement non-relational database systems and use database software tools for effective data management.

What you'll be able to do

  • Understand the principles of database systems, including data storage, retrieval, and manipulation
  • Create non-relational database systems for specific applications
  • Use database software tools to manage and query data
Developing programming solutions Real unit · Cambridge OCR
You'll study different programming languages and their characteristics, including procedural, object-oriented, and scripting languages. The unit focuses on producing, debugging, and testing programming code to develop effective software solutions.

What you'll be able to do

  • Understand the characteristics of appropriate programming languages for a proposed software solution
  • Produce programming code that meets the requirements of a specified software solution
  • Debug programming code to identify and correct errors in a software solution
  • Test a software solution to ensure it functions correctly and meets the specified requirements
Developing computer games Real unit · Cambridge OCR
It teaches you to identify different computer game genres and analyse their societal and individual impacts. You'll design, test, and document computer games, considering target audiences and gameplay mechanics.

What you'll be able to do

  • Identify the different types of computer game available
  • Describe the characteristics of different types of computer game
  • Explain the impact of computer games on society
  • Analyse the impact of computer games on individuals
  • Design a computer game, taking into account target audience and game mechanics
  • Test a computer game to identify and resolve any issues
  • Document the testing process and results for a computer game
Doing business online Real unit · Cambridge OCR
You'll study online business activities including e-commerce, online marketing, and social media engagement. The unit covers considerations for setting up and operating an online business and the benefits of maintaining an online presence.

What you'll be able to do

  • Describe different online business activities, such as e-commerce, online marketing, and social media engagement
  • Identify what to consider when setting up an online business, including website design, payment processing, and customer service
  • Understand the operation of an online business, including order fulfilment, inventory management, and data analysis
  • Understand the benefits of an online business presence for reaching new customers and increasing sales
Fundamentals of computer applications Real unit · Cambridge OCR
This unit provides learners with an understanding of common computer applications such as word processing, presentation, database management, and web browsing software. You'll design a computer application and create technical documentation to support its use.

What you'll be able to do

  • Describe the features of different computer applications
  • Explain how computer applications are used in various contexts
  • Design a computer application to meet specific requirements
  • Create technical documentation for a computer application, including user guides and specifications
IT Support Real unit · Cambridge OCR
You'll identify common hardware and software issues faced by IT users and develop skills to record support requests accurately. The unit emphasises providing effective IT support and analysing trends in support requests to enhance IT service delivery.

What you'll be able to do

  • Recognise the common issues that IT users may experience when using computer systems and software
  • Accurately record user support requests, ensuring all relevant information is captured
  • Provide effective IT support to users, addressing their issues in a timely and professional manner
  • Understand the importance of analysing trends in IT support requests to identify recurring problems and improve IT services
IT fault diagnosis and remedy Real unit · Cambridge OCR
This unit introduces IT diagnostic procedures, troubleshooting methodologies, and diagnostic tools. You'll apply diagnostic techniques to identify common IT faults and implement appropriate remedies following established processes.

What you'll be able to do

  • Understand the procedures used in the IT diagnostics process, including troubleshooting methodologies and diagnostic tools
  • Identify the cause of common IT faults, using diagnostic techniques and available resources
  • Apply suitable remedies to identified IT faults, following established procedures and best practices
IT security Real unit · Cambridge OCR
This unit covers potential IT security threats such as malware, phishing, and social engineering, and protective measures including firewalls and antivirus software. You'll apply security measures to safeguard IT systems effectively.

What you'll be able to do

  • Identify the potential threats to the security of IT systems, including malware, phishing, and social engineering
  • Understand how to protect IT systems from threats through measures such as firewalls, antivirus software, and access controls
  • Apply security measures to protect IT systems and data from unauthorised access and damage
Installing computer hardware Real unit · Cambridge OCR
This unit covers the reasons for installing computer hardware components, the implications for system performance and compatibility, and the risks and precautions involved. You'll develop practical skills to install, test, and document hardware installations or upgrades following manufacturer instructions and safety guidelines.

What you'll be able to do

  • Know the reasons for installing hardware components and the implications of doing so
  • Understand the risks involved in installing hardware components and the precautions needed to mitigate them
  • Install and test hardware components according to manufacturer instructions and safety guidelines
  • Document a hardware installation or upgrade process, including configuration details and test results
Installing computer software Real unit · Cambridge OCR
You'll explore standard software installation processes, including preparation, installation, configuration, testing, and documentation. The unit also covers the importance of software licensing agreements and various installation methods to ensure compliant and effective software deployment.

What you'll be able to do

  • Know the standard software installation processes and procedures
  • Prepare a computer system for software installation, including checking system requirements and creating backups
  • Install and configure software according to user requirements and best practices
  • Test and document a software installation, including verifying functionality and recording configuration settings
Interactive media production Real unit · Cambridge OCR
You'll study the key design principles and technical considerations of interactive media production. The unit develops skills to generate ideas, create interactive media products, and review their work to identify improvements.

What you'll be able to do

  • Know about the key elements involved in interactive media production, including design principles and technical considerations.
  • Develop creative and feasible ideas for an interactive media product, considering target audience and purpose.
  • Create an interactive media product, applying relevant skills and techniques.
  • Review own interactive media production work, identifying areas for improvement and reflecting on the production process.
Mobile communications technology Real unit · Cambridge OCR
You'll gain knowledge of mobile communications devices, their features, and communication technologies like Wi-Fi and Bluetooth. The unit includes understanding implications for users and organisations and practical skills to set up mobile communication devices.

What you'll be able to do

  • Describe the uses and features of various mobile communications devices, such as smartphones and tablets
  • Identify the communication technologies used in mobile devices, including Wi-Fi, Bluetooth, and cellular networks
  • Understand the implications of mobile communications technology for individuals and organisations, including security and privacy concerns
  • Set up mobile communications devices for different purposes, such as email, internet access, and file sharing
Multimedia design Real unit · Cambridge OCR
You'll understand different types of digital media and their characteristics, such as audio, video, images, and animation. The unit develops skills to design, develop, present, and review multimedia products integrating various media effectively.

What you'll be able to do

  • Understand different types of digital media, including audio, video, images, and animation, and their characteristics
  • Design multimedia products, considering the target audience, purpose, and technical requirements
  • Develop multimedia products using appropriate software and techniques, integrating different media types effectively
  • Present and review multimedia products, gathering feedback and making necessary revisions
Presenting information using IT Real unit · Cambridge OCR
This unit focuses on the purpose of different document types and appropriate software for presenting information. You'll produce documents tailored to specific audiences and review them for accuracy and clarity to ensure effective communication.

What you'll be able to do

  • Understand the purpose of different document types used in presenting information.
  • Know appropriate software applications to present and communicate information effectively.
  • Produce appropriate documents tailored for different audiences, considering their needs and understanding.
  • Review documents to ensure accuracy, clarity, and suitability for their intended purpose.
Project planning using IT Real unit · Cambridge OCR
This unit equips learners with skills to prepare for projects, produce detailed project plans, implement plans using IT tools, and review projects to assess goal achievement and identify lessons learned for future improvements.

What you'll be able to do

  • Prepare effectively for a project, including defining scope and objectives.
  • Produce a comprehensive project plan, outlining tasks, timelines, and resources.
  • Follow a project plan to implement a project, managing tasks and resources effectively.
  • Review a project upon completion to ensure it meets its goals and objectives, and to identify lessons learned.
Setting up an IT network Real unit · Cambridge OCR
This unit provides knowledge of computer networks, including their current uses, features of LAN and WAN technologies, and network topologies. You'll understand how network hardware and software components connect and configure a simple local area network.

What you'll be able to do

  • Know the current uses of computer networks in various contexts
  • Know the features and services of local area network (LAN) and wide area network (WAN) technologies
  • Understand how network hardware and software components are connected and configured
  • Set up a simple local area network, including configuring network devices and testing connectivity
Spreadsheet modelling Real unit · Cambridge OCR
You'll understand the purpose and features of spreadsheets and their applications in data organisation and financial modelling. The unit develops skills to create, test, and document spreadsheet models to solve specific problems accurately.

What you'll be able to do

  • Describe what spreadsheets are and their purpose
  • Explain how spreadsheets can be used in different contexts
  • Develop spreadsheet models to solve specific problems
  • Test spreadsheet models to ensure accuracy and functionality
  • Document the development and testing process for spreadsheet models
Supporting organisations with IT Real unit · Cambridge OCR
You'll explore how organisations use IT for communication, data management, and customer relationship management. The unit covers reasons for adopting IT solutions, their impact on individuals and organisations, and planning IT-incorporated working environments.

What you'll be able to do

  • Know the various ways in which organisations utilise IT to support their operations.
  • Understand the reasons why organisations adopt and rely on IT solutions.
  • Understand the impact of IT on individuals within organisations and on the organisations themselves.
  • Plan a working environment that effectively incorporates IT resources and infrastructure.
Systems software and hardware for development Real unit · Cambridge OCR
You'll explore the system software and hardware essential for software development, including operating systems, database management, and version control systems. The unit covers the functions, specifications, constraints, and solutions related to these components.

What you'll be able to do

  • Identify the system software required for software development
  • Describe the functions of different system software components
  • Identify the hardware required for software development
  • Describe the specifications of different hardware components
  • Explain the systems software and hardware constraints of software development
  • Describe solutions to systems software constraints
  • Describe solutions to hardware constraints
Understanding Big Data Real unit · Cambridge OCR
You'll gain knowledge of Big Data, its defining characteristics, and challenges in management. The unit explores how Big Data is used across industries and the processing techniques that enable data-driven decision-making.

What you'll be able to do

  • Understand what is meant by Big Data, including its characteristics, volume, velocity, and variety
  • Understand how Big Data is used in different industries and applications to gain insights and make informed decisions
  • Understand how Big Data is processed using various techniques and technologies, such as data mining and machine learning
Understanding cloud computing Real unit · Cambridge OCR
This unit covers the core concepts of cloud computing, including service models (IaaS, PaaS, SaaS) and deployment models (public, private, hybrid). You'll understand the benefits, challenges, and technical considerations of cloud adoption in business.

What you'll be able to do

  • Understand what is meant by cloud computing, including its different service models (IaaS, PaaS, SaaS) and deployment models (public, private, hybrid)
  • Know how cloud computing relates to business, including its benefits, challenges, and impact on business operations
  • Understand the technical perspectives for different cloud types, including infrastructure, security, and scalability considerations
  • Understand how to identify a successful adoption of cloud computing, including key performance indicators and metrics
Website development Real unit · Cambridge OCR
You'll study web architecture, including servers, databases, and client-side technologies, and understand how websites support organisational objectives. The unit includes designing and creating website components with consideration for user experience and accessibility.

What you'll be able to do

  • Know web architecture and components, including servers, databases, and client-side technologies
  • Understand how websites can be used by organisations to achieve their business objectives, including marketing, communication, and e-commerce
  • Design website components, such as navigation menus, forms, and content layouts, considering user experience and accessibility
  • Create website components using appropriate technologies, such as HTML, CSS, and JavaScript
Working in the IT industry Real unit · Cambridge OCR
This unit introduces learners to the IT industry, focusing on employer-valued characteristics such as professionalism and ethical behaviour. You'll identify common job roles and understand the importance of continuous professional development.

What you'll be able to do

  • Recognise the characteristics that are valued by employers in the IT industry
  • Identify the common job roles undertaken by people working in the IT industry
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Carry out IT Business Analysis Assignments

    Standard
  • Supporting IT Business Analysis: Gathering and Communicating Data

    Standard
  • Undertake Real-Time Software Solution Development

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 10 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

IT Support Specialist

This work can lead into specialist technical roles or into managing a support team, depending on the direction you take.

See the whole journey
05The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by Cambridge OCR rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Animation techniquesBasic computing conceptsBusiness IT skillsCommunicating in the IT industryComputer graphicsComputer systemsCustomising softwareDatabase systems

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Navigator The Navigator · your what-if tutor Illustration
The Navigator Your plan for “Project planning using IT” assumes the same two people are free in March. What have you seen that makes you slightly uneasy about that?
You One of them has been pulled onto the migration twice already. Probably fine.
The Navigator That is the thread worth pulling. Let us build the version where it happens a third time and find the move that works either way.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring your own plan Create

    For “Project planning using IT” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Map a live decision Analyse

    “Computer systems” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
Cambridge OCR Level 2 Cambridge Technical Certificate in IT
  • Carry out IT Business Analysis Assignments
  • Supporting IT Business Analysis: Gathering and Communicating Data
  • Undertake Real-Time Software Solution Development
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Animation techniques, one of this qualification's own units.

Animation techniques Level 2

Applied to your work in any of these jobs

This unit introduces learners to various animation techniques, including traditional, digital, stop motion, 2D, and 3D animation. Learners will develop ideas, create an animation sequence using appropriate methods, and review their production to identify improvements.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Cambridge OCR Level 2 Cambridge Technical Certificate in IT

30 units in this credential, in the order it lists them, awarded by Cambridge OCR.

  1. Animation techniques
  2. Basic computing concepts
  3. Business IT skills
  4. Communicating in the IT industry
  5. Computer graphics
  6. Computer systems

and 24 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.