How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer King's Trust has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and King's Trust awards. A qualified assessor at the centre judges your evidence, and the certificate comes from King's Trust.

More on studying for a qualification

01What it is

Our award and certificate in ETC Skills recognise a breadth of personal skills, qualities and attitudes required by employers across a range of sectors.

These are the units King's Trust registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with King's Trust. It does the teaching and the mapping. King's Trust sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

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02The units

What each unit actually teaches you to do

Career Planning Real unit · King's Trust
It teaches you to recognise suitable job or training opportunities aligned with their skills, interests, and qualifications. You'll understand application processes and develop interview skills to participate effectively in recruitment activities.

What you'll be able to do

  • Recognise suitable jobs or training opportunities based on personal skills, interests and qualifications
  • Understand the processes involved in applying for jobs or training opportunities, including completing application forms and writing covering letters
  • Take part in an interview, demonstrating appropriate communication skills and professional behaviour
Career Planning Real unit · King's Trust
You'll identify career options aligned with their skills and interests and develop application documents such as CVs. The unit also covers preparation for job applications and interviews to support career progression.

What you'll be able to do

  • Identify a range of possible career options based on interests and skills
  • Prepare a curriculum vitae (CV) that effectively highlights skills and experience
  • Prepare to apply for a job vacancy, volunteer programme or training programme/course, including completing application forms
  • Take part in an interview, demonstrating appropriate communication and interpersonal skills
Career Planning Real unit · King's Trust
You'll explore how to identify career options aligned with their skills, interests, and values. They will learn to prepare professional CVs, complete applications, and participate in interviews relevant to employment or training opportunities.

What you'll be able to do

  • Identify possible career options, considering personal skills, interests, and values
  • Prepare a curriculum vitae (C.V.) that effectively presents skills, experience, and qualifications
  • Prepare to apply for a job vacancy, training programme, or course, including completing application forms and writing covering letters
  • Take part in an interview relevant to training or employment, demonstrating effective communication and interpersonal skills
Career Planning Real unit · King's Trust
You'll identify suitable job or training opportunities aligned with their skills and interests. The unit covers application processes, including completing forms and covering letters, and developing interview skills to enhance employability.

What you'll be able to do

  • Recognise suitable jobs or training opportunities, matching your skills and interests to available options
  • Understand how to apply for jobs or training opportunities, completing application forms and writing effective covering letters
  • Take part in an interview, presenting yourself confidently and answering questions effectively
Community Project Real unit · King's Trust
You'll participate in planning and executing a community project, including agreeing project aims, planning tasks, assessing resources, conducting risk assessments, and evaluating performance. The unit emphasises collabouration and adherence to project management principles.

What you'll be able to do

  • Agree on the aims, objectives and scope of a community project with relevant stakeholders
  • Plan a suitable community project, including timescales, tasks and responsibilities
  • Know about the resources needed to complete the community project, including materials, equipment and support
  • Complete a risk assessment for the project, identifying potential hazards and control measures
  • Carry out a community project, following the agreed plan and risk assessment
  • Evaluate own performance on the community project, identifying strengths and areas for improvement
  • Understand the characteristics, needs and resources of the local community
Community Project Real unit · King's Trust
This unit develops learners' understanding of community needs and challenges. You'll plan, implement, and review a community project, considering local issues and collabourative solutions to address them effectively.

What you'll be able to do

  • Understand the needs of their wider community and how they can be met, identifying local issues and potential solutions
  • Plan a suitable community project, setting clear objectives and developing a realistic action plan
  • Carry out a community project, working effectively with others to achieve the desired outcomes
  • Review the community project, evaluating its impact and identifying lessons learned
  • Understand the wider community, including its diverse groups and organisations
Community Project Real unit · King's Trust
You'll learn to agree, plan, and carry out a community project in consultation with stakeholders. The unit covers resource identification, risk assessment contribution, and evaluation of personal performance within the project.

What you'll be able to do

  • Agree on the aims and objectives of a community project with relevant stakeholders
  • Plan a suitable community project, considering resources, timescales and potential challenges
  • Know about the resources needed to complete the community project, including materials, equipment and support
  • Contribute to a risk assessment for the community project, identifying potential hazards and control measures
  • Carry out a community project, working effectively with others and following agreed plans
  • Evaluate own performance on a community project, identifying strengths and areas for development
  • Understand the local community, including its needs, resources and opportunities
Community Project Real unit · King's Trust
You'll gain understanding and skills to plan, carry out, and review a community project addressing identified needs within their wider community. The unit covers objective setting, resource management, collabouration, and project evaluation.

What you'll be able to do

  • Understand the needs of their wider community and identify how these needs can be met through community projects
  • Plan a suitable community project, including defining objectives, identifying resources, and setting timelines
  • Carry out a community project, working effectively with others and managing resources appropriately
  • Review the community project, evaluating its success in meeting the identified needs and identifying areas for improvement
  • Understand the structure and organisation of the wider community, including local services and community groups
Planning for Personal Development Real unit · King's Trust
It teaches you to identify personal development needs, plan realistic goals, and review progress. You'll manage their development effectively by using appropriate resources and adjusting plans as necessary.

What you'll be able to do

  • Identify own personal development needs, considering current skills, knowledge and behaviours.
  • Plan own personal development improvement, setting realistic and achievable goals.
  • Review personal development plans, evaluating progress and identifying areas for further development.
Planning for Personal Development Real unit · King's Trust
This unit supports learners in identifying personal development needs, planning realistic improvement goals, and reviewing progress to ensure alignment with future career or personal objectives. It emphasises self-assessment and continuous development.

What you'll be able to do

  • Identify own personal development needs, considering skills, knowledge, and attitudes required for future goals
  • Plan own personal development improvement, setting realistic goals and identifying appropriate learning activities
  • Review personal development plans, evaluating progress and making adjustments as necessary
Planning for personal development Real unit · King's Trust
You'll learn to identify personal development needs, plan for improvement by setting realistic goals and identifying learning opportunities, and review progress. The unit supports learners in managing their own development effectively.

What you'll be able to do

  • Identify own personal development needs, considering skills, knowledge and experience
  • Plan for personal development, setting realistic goals and identifying appropriate learning opportunities
  • Follow and review plans for personal development, monitoring progress and making adjustments as needed
Planning for personal development Real unit · King's Trust
It teaches you to identify personal development needs and plan for improvement by setting realistic goals. You'll follow and review their development plans to support ongoing growth.

What you'll be able to do

  • Identify own personal development needs, considering current skills, knowledge and behaviours.
  • Plan for personal development, setting realistic and achievable goals.
  • Follow and review plans for personal development, making adjustments as necessary to ensure progress.
Presentation Skills Real unit · King's Trust
It teaches you to understand the purpose and key elements of presentations. You'll prepare and deliver presentations tailored to their audience and review their performance to identify areas for improvement.

What you'll be able to do

  • Understand the purpose of presentations and their role in communication
  • Prepare effectively for delivering a presentation
  • Deliver a presentation in a clear and engaging manner
  • Review own presentation skills to identify areas for improvement
Presentation Skills Real unit · King's Trust
This unit covers the purpose and benefits of delivering presentations, guiding learners to prepare appropriate content and visual aids. You'll learn to deliver presentations effectively and review their own performance to enhance communication.

What you'll be able to do

  • Understand the purpose and benefits of delivering presentations
  • Prepare effectively for a presentation, including selecting appropriate content and visual aids
  • Deliver a presentation to an audience, using effective communication skills
  • Review own presentation skills and identify areas for development
Presentation Skills Real unit · King's Trust
You'll develop knowledge and skills to prepare and deliver effective presentations. The unit covers audience engagement, clear communication, and self-evaluation to improve future presentation skills.

What you'll be able to do

  • Know about what makes a presentation successful, including factors such as audience engagement and clear communication.
  • Prepare for a presentation, including planning the content, structure, and visual aids.
  • Deliver a presentation, using appropriate techniques to engage the audience and communicate effectively.
  • Evaluate own presentation skills, identifying strengths and areas for improvement.
Presentation Skills Real unit · King's Trust
This unit covers the key elements of successful presentations, including content preparation, delivery techniques, and the use of visual aids. You'll learn to prepare, deliver, and evaluate their own presentations effectively.

What you'll be able to do

  • Know about the key elements that contribute to a successful presentation, including content, delivery and visual aids
  • Prepare for a presentation, including researching the topic, structuring the content and creating visual aids
  • Deliver a presentation, using effective communication skills and engaging with the audience
  • Evaluate own presentation skills, identifying strengths and areas for improvement
Supporting Other People in the Community Real unit · King's Trust
This unit equips learners to recognise individuals in the community who need support and to plan and provide tailored assistance. You'll also evaluate the effectiveness of their support in overcoming barriers faced by these individuals.

What you'll be able to do

  • Recognise other people who need support in the wider community, identifying their specific needs and challenges
  • Plan how to directly support other people, considering their individual circumstances and preferences
  • Directly support others in his/her community, providing practical assistance and emotional support
  • Know how effective the support given was in overcoming barriers, evaluating the impact of your actions and identifying areas for improvement
Supporting Other People in the Community Real unit · King's Trust
You'll learn to identify vulnerable individuals in the community and plan and provide appropriate support while respecting their rights and dignity. The unit also covers evaluating the effectiveness of the support given.

What you'll be able to do

  • Recognise individuals within the wider community who may require support
  • Develop a plan for providing direct support to individuals
  • Provide direct support to individuals within the community
  • Evaluate the effectiveness of the support provided in overcoming barriers
Supporting others in the community Real unit · King's Trust
It teaches you to identify individuals and groups requiring support within their community and to provide appropriate assistance. It covers understanding support limitations and relevant health and safety considerations, as well as reviewing the effectiveness of support given.

What you'll be able to do

  • Identify individuals or groups within the community who require support
  • Provide appropriate support to others in the community, considering their individual needs
  • Understand the reasons why support cannot always be offered, including limitations of own role and responsibilities
  • Be aware of relevant health and safety issues when supporting others in the community, including personal safety and hygiene
  • Support others in his/her community in a safe and responsible manner
  • Review the effectiveness of the support given, identifying areas for improvement and future action
Supporting others in the community Real unit · King's Trust
This unit equips learners to identify individuals or groups in the community requiring support and understand appropriate ways to assist them. You'll also recognise when support cannot be offered and consider relevant health and safety issues.

What you'll be able to do

  • Identify individuals or groups within the community who require support
  • Provide appropriate support to others in the community
  • Understand the reasons why support may not be offered in certain situations
  • Be aware of relevant health and safety issues when supporting others
  • Support others in his/her community in a safe and responsible manner
  • Review the effectiveness of the support given and identify areas for improvement
Teamwork Real unit · King's Trust
You'll understand the significance of teamwork in achieving shared objectives. The unit covers team roles, effective communication, and positive relationships, enabling learners to participate cooperatively in team activities.

What you'll be able to do

  • Understand why teamwork is important for achieving shared objectives and positive outcomes.
  • Understand different roles and relationships within a team and how effective communication contributes to success.
  • Take part in team activities, demonstrating cooperation and contributing to the team's goals.
Teamwork Real unit · King's Trust
This unit provides learners with an understanding of the importance of teamwork and the roles within a team. You'll participate in team activities, develop communication skills, and understand how effective teamwork contributes to achieving common goals.

What you'll be able to do

  • Know why teamwork is important in achieving common goals
  • Understand different roles and relationships within a team and how they contribute to team success
  • Take part in team activities, demonstrating effective communication and collaboration skills
Teamwork Skills Real unit · King's Trust
This unit develops learners' understanding of teamwork benefits and roles within a team. You'll participate in team activities and evaluate their own performance to identify strengths and areas for development.

What you'll be able to do

  • Understand the importance of teamwork in achieving common goals.
  • Understand different roles and relationships within a team and how they contribute to team effectiveness.
  • Take part in team activities, contributing effectively and respectfully.
  • Evaluate own performance within a team, identifying strengths and areas for development.
Teamwork Skills Real unit · King's Trust
You'll gain knowledge of teamwork importance and their role within a team. The unit focuses on effective participation in team activities and self-evaluation to support personal development.

What you'll be able to do

  • Understand the importance of teamwork in achieving common goals.
  • Understand different roles and relationships within a team and how they contribute to team effectiveness.
  • Take part in team activities, contributing effectively and respectfully.
  • Evaluate own performance within a team, identifying strengths and areas for development.
Work Experience Real unit · King's Trust
You'll learn to apply for and prepare for work experience placements, including completing application forms and planning safe journeys. The unit covers workplace expectations, safe working practices, and evaluation of the placement experience.

What you'll be able to do

  • Apply for a work experience placement, completing application forms and attending interviews
  • Prepare effectively for a work experience placement, understanding workplace expectations
  • Plan the journey to the work experience placement, considering safety and punctuality
  • Complete the work experience placement, fulfiling assigned tasks
  • Work safely during the work experience placement, following health and safety guidelines
  • Evaluate the work experience placement and identify skills developed
Work Experience Real unit · King's Trust
It teaches you to understand the value of work experience for personal and employability development. You'll plan and complete a safe work placement, identify workplace hazards, and review their experience to identify strengths and areas for improvement.

What you'll be able to do

  • Understand the value of participating in work experience for personal and professional development
  • Plan for a safe work experience, identifying potential hazards and implementing appropriate safety measures
  • Complete a safe work experience placement, adhering to workplace policies and procedures
  • Review your work experience placement, evaluating your performance and identifying areas for improvement
Work Experience Real unit · King's Trust
You'll gain knowledge of the benefits of work experience and how to plan and complete a placement safely. The unit includes identifying workplace hazards, applying control measures, and reviewing the placement to enhance personal and professional development.

What you'll be able to do

  • Understand the value and benefits of undertaking work experience
  • Plan for a safe work experience placement, taking into account potential hazards and risks
  • Complete a safe work experience placement, adhering to health and safety regulations
  • Review your work experience placement, identifying strengths and areas for improvement
Work experience Real unit · King's Trust
You'll prepare for and complete a work experience placement by applying for opportunities, researching the organisation, planning their journey, working safely, and evaluating their overall experience to support personal development.

What you'll be able to do

  • Apply for work experience opportunities, completing application forms and attending interviews
  • Prepare for work experience, including researching the organisation and understanding expectations
  • Plan the journey to the work experience placement, considering transport options and timings
  • Complete work experience tasks as instructed, demonstrating a positive attitude and willingness to learn
  • Work safely during the work experience placement, following health and safety guidelines
  • Evaluate the work experience placement, reflecting on skills developed and future career options
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Support Community Needs

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 30 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Community Engagement Coordinator

This work can lead to managing broader community engagement programmes, or into a role directing social impact strategy and budgets across a whole function.

See the whole journey
05The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by King's Trust rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Career PlanningCareer PlanningCareer PlanningCareer PlanningCommunity ProjectCommunity ProjectCommunity ProjectCommunity Project

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Navigator The Navigator · your what-if tutor Illustration
The Navigator Your plan for “Career Planning” assumes the same two people are free in March. What have you seen that makes you slightly uneasy about that?
You One of them has been pulled onto the migration twice already. Probably fine.
The Navigator That is the thread worth pulling. Let us build the version where it happens a third time and find the move that works either way.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring your own plan Create

    For “Career Planning” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Lead it Apply

    “Teamwork” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Career Planning, one of this qualification's own units.

Career Planning Level 2

Applied to your work in any of these jobs

This unit enables learners to recognise suitable job or training opportunities aligned with their skills, interests, and qualifications. Learners will understand application processes and develop interview skills to participate effectively in recruitment activities.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for King's Trust Level 2 Award In Employment, Teamwork and Community Skills

9 units in this credential, in the order it lists them, awarded by King's Trust.

  1. Career Planning
  2. Community Project
  3. Planning for personal development
  4. Presentation Skills
  5. Supporting Other People in the Community
  6. Supporting others in the community

and 3 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.