City & Guilds Limited · RQF Level 3
City & Guilds Level 3 Certificate in Learning and Development
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits30
- Guided learning120 hours
- Units in this qualification15
Awarded by City & Guilds Limited · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
Get help from City & Guilds apprenticeship experts to explore our full range of qualifications in teaching, learning, and development & learning support.
These are the units City & Guilds Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assess occupational competence in the work environmentReal unit · City & Guilds Limited
What you'll be able to do
- Plan the assessment of occupational competence in a structured and organised manner
- Select appropriate assessment methods to accurately measure occupational competence
- Make informed and justifiable assessment decisions about an individual's occupational competence based on gathered evidence
- Provide clear and constructive feedback to individuals following the assessment of their occupational competence
- Document and report assessment outcomes in accordance with organisational procedures
- Maintain confidentiality and adhere to data protection regulations when handling assessment information
- Comply with relevant legal requirements and good practice guidelines when assessing occupational competence
Assess vocational skills, knowledge and understandingReal unit · City & Guilds Limited
What you'll be able to do
- Prepare valid and reliable assessments of vocational skills, knowledge and understanding
- Carry out assessments of vocational skills, knowledge and understanding in a fair and consistent manner
- Provide required information and feedback following the assessment of vocational skills, knowledge and understanding
- Maintain legal and good practice requirements when assessing vocational skills, knowledge and understanding
Develop and prepare resources for learning and developmentReal unit · City & Guilds Limited
What you'll be able to do
- Understand the key principles that underpin the development and preparation of learning and development resources
- Understand how learning theories inform the design of effective resources
- Develop a range of resources to meet identified learning and development needs
- Prepare resources in a format suitable for the intended audience and learning environment
- Evaluate the effectiveness of developed resources in supporting learning
Engage learners in the learning and development processReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles and purpose of actively engaging learners in the learning and development process.
- Understand the role of mentoring and coaching in facilitating effective learning and development.
- Assist and actively engage learners throughout their learning and development journey.
- Assist learners in reviewing their own progress and identifying areas for improvement.
Engage with employers to develop and support learning provisionReal unit · City & Guilds Limited
What you'll be able to do
- Understand information relating to employers developing provision for learners, including relevant legislation and guidance
- Understand how to engage with employers for the benefit of learners, including communication and collaboration techniques
- Engage with employers effectively for the benefit of learners
- Evaluate the effect of employer provision on the learner and partner organisation
Evaluate and improve learning and development provisionReal unit · City & Guilds Limited
What you'll be able to do
- Understand the contexts for evaluation and quality improvement of learning and development provision
- Understand the methods used in the evaluation of learning and development
- Evaluate learning and development in accordance with organisational requirements
- Improve learning and development provision, ensuring regulatory and organisational requirements are met
Facilitate learning and development for individualsReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles and practices of one-to-one learning and development
- Facilitate one-to-one learning and development sessions
- Assist individual learners in applying new knowledge and skills in practical contexts
- Assist individual learners in reflecting on their learning and/or development
Facilitate learning and development in groupsReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles and practices of learning and development in groups, including different group dynamics and facilitation techniques
- Facilitate learning and development in groups effectively
- Assist groups to apply new knowledge and skills in practical contexts
- Assist learners to reflect on their learning and development undertaken in groups
Identify individual learning and development needsReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles and practices underpinning learning needs analysis for individuals.
- Conduct a thorough learning needs analysis for individual learners.
- Agree specific and measurable individual learning and development needs with learners.
Plan and prepare specific learning and development opportunitiesReal unit · City & Guilds Limited
What you'll be able to do
- Plan learning and development opportunities that align with identified learning objectives and organisational goals
- Identify and address individual learner needs when planning learning and development opportunities
- Prepare specific learning and development opportunities that are engaging and motivating for learners
- Select appropriate learning methods and resources to support the delivery of learning and development opportunities
- Create a supportive and inclusive learning environment for all learners
Provide information and advice to learners and employersReal unit · City & Guilds Limited
What you'll be able to do
- Understand the range of information and advice available for learners and employers
- Understand own professional boundaries and limitations in relation to providing information and advice
- Provide accurate and relevant information and advice to learners and employers
- Assist learners and employers to access appropriate information and advice
Reflect on and improve own practice in learning and developmentReal unit · City & Guilds Limited
What you'll be able to do
- Understand different approaches to reflective practice and their application in learning and development
- Understand the processes involved in continuing professional development (CPD) and its importance
- Critically reflect on own performance as a learning and development practitioner, identifying strengths and areas for improvement
- Analyse feedback from learners, colleagues, and managers to inform own development
- Develop and implement a personal development plan to improve own learning and development practice
- Evaluate the impact of own development activities on own practice and learner outcomes
Understand the principles and practices of learning and developmentReal unit · City & Guilds Limited
What you'll be able to do
- Understand the purpose and context of learning and development within organisations and society.
- Understand the stages and components of the learning and development cycle.
- Understand the diverse learning needs of individuals and groups in relation to learning and development.
- Understand the various roles and responsibilities of a learning and development practitioner.
- Understand the relevant legislative and organisational requirements that impact learning and development activities.
Understanding the Employing OrganisationReal unit · City & Guilds Limited
What you'll be able to do
- Understand the structure of their organisation, including its different departments and functions
- Understand the key aims and objectives of their organisation and how they are achieved
- Understand their own contribution to their organisation’s key aims and objectives
- Understand the opportunities for entry, professional development and progression within their organisation
Understanding the principles and practices of assessmentReal unit · City & Guilds Limited
What you'll be able to do
- Understand the fundamental principles that underpin effective assessment practices
- Understand the regulatory requirements and guidelines related to assessment
- Understand a variety of assessment methods available for different learning contexts
- Understand how to plan assessments that are fair, valid, and reliable
- Understand how to effectively involve learners in the assessment process, promoting self-assessment and reflection
- Understand how to involve other relevant parties in the assessment process, such as employers or mentors
- Understand how to make sound and justifiable assessment decisions based on evidence
- Understand the importance of quality assurance in maintaining the integrity of the assessment process
- Understand the procedures for quality assuring assessment practices
- Understand how to manage information relating to assessment accurately and securely
- Understand the legal and ethical considerations that must be adhered to during assessment
- Understand good practice guidelines for conducting assessments in a fair and consistent manner
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Advise on learning and progression
- Develop plans to meet your organisation's goals
- Evaluate and improve learning and development provision
- Evaluate the learner experience of enterprise and entrepreneurship education
- Facilitate effective learning
- Identify Individual Learning and Development
- Identify the learning and development needs of the groups you work with
- Manage Own Reflective Practice for Driver CPC Trainers
Where this can lead
Learning Facilitator
Your journey starts here, but where it goes is really up to you. We're committed to giving you the tools and opportunities to explore different paths, whether that's becoming a master facilitator, a content architect, or a future leader of our L&D function. The most important thing is your drive to help others learn and grow.
See the whole journey →Showing 6 roles, drawn from 8 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will acquire skills to assess occupational competence in the workplace. The unit covers planning assessment activities, selecting appropriate methods, making justified assessment decisions, providing feedback, and maintaining legal and good practice standards.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 3 Certificate in Learning and Development
15 units in this credential, in the order it lists them, awarded by City & Guilds Limited.
- Assess occupational competence in the work environment
- Assess vocational skills, knowledge and understanding
- Develop and prepare resources for learning and development
- Engage learners in the learning and development process
- Engage with employers to develop and support learning provision
- Evaluate and improve learning and development provision
and 9 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.