How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer CIWM has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and CIWM awards. A qualified assessor at the centre judges your evidence, and the certificate comes from CIWM.
The CIWM Level 2 Diploma for Sustainable Waste Management Operative provides learners with the skills and knowledge necessary to work effectively in team leader roles within the waste management industry, focusing on sustainable practices.
These are the units CIWM registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with CIWM. It does the teaching and the mapping. CIWM sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
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What each unit actually teaches you to do
Acceptance of waste Real unit · CIWM
What you'll be able to do
- Accept waste in accordance with established procedures.
- Use data and information accurately and effectively in accordance with operational procedures.
- Communicate data and information clearly and concisely in accordance with operational procedures.
- Resolve problems which arise from the acceptance of waste, using appropriate techniques and resources.
- Understand the regulations, procedures and requirements for the acceptance of waste, including legal and organisational obligations.
- Work in a manner which underpins effective performance, demonstrating professionalism and commitment to quality.
Comply with emergency procedures on waste management activities Real unit · CIWM
What you'll be able to do
- Respond to emergency situations involving accidents to people.
Conduct environmental monitoring on a waste management facility Real unit · CIWM
What you'll be able to do
- Conduct environmental monitoring on a waste management facility, following established protocols.
- Inspect waste materials in line with operational procedures to identify potential hazards or non-compliance.
- Sample waste materials according to established procedures to ensure representative samples are obtained.
- Test waste materials using appropriate methods to determine their characteristics and properties.
- Use data and information accurately and effectively in line with operational procedures.
- Communicate data and information clearly and concisely in line with operational procedures.
- Resolve problems which arise from conducting environmental monitoring, using appropriate techniques and resources.
- Understand the regulations, procedures and requirements for conducting environmental monitoring on a waste management facility, including legal and organisational obligations.
- Work in a manner which underpins effective performance, demonstrating professionalism and commitment to quality.
Conforming to Efficient Working Practices in the Workplace Real unit · CIWM
What you'll be able to do
- Communicate with others to establish productive working relationships
- Follow organisational procedures to maintain good working relationships
- Maintain appropriate records in accordance with the organisational procedures
Conforming to productive working practices in the workplace Real unit · CIWM
What you'll be able to do
- Communicate with others to establish productive work practices.
- Follow organisational procedures to plan the sequence of work.
- Maintain relevant records in accordance with the organisational procedures.
- Maintain good working relationships when conforming to productive working practices.
Contribute to maintaining sustainable development and environmental good practice at work Real unit · CIWM
What you'll be able to do
- Minimise the impact of work activities on the environment
- Understand operational processes to ensure environmental good practice
- Understand operational processes to recommend improvements to maintain environmental good practice
- Dispose of waste materials safely and according to relevant approved procedures and practices
- Deal with small scale pollution incidents in accordance with approved procedures and practices
- Report more serious pollution incidents to the relevant people
- Report environmental incidents promptly and accurately in accordance with approved procedures and practices
- Understand own role in contributing to sustainable development during work activities
- Understand how to contribute to maintaining sustainable development and environmental good practice at work
Contribute to the provision of customer service in a waste environment Real unit · CIWM
What you'll be able to do
- Contribute to the provision of customer services in a waste environment
- Contribute to the provision of customer services in a waste environment
Contribute to the sustainability, maintenance and preservation of the environment Real unit · CIWM
What you'll be able to do
- Operate and look after equipment and materials so as to reduce environmental damage.
Control the risk from vehicle and plant movements on waste management facilities Real unit · CIWM
What you'll be able to do
- Control the risk from vehicle and mobile plant movements in line with operational and location-specific procedures.
- Maintain the safety of pedestrians and workers in line with operational and location-specific procedures.
- Use and communicate data and information to enable risk to be controlled effectively.
- Resolve problems arising from vehicle and mobile plant movements which compromise safety.
- Understand the regulations, procedures and requirements for controlling the risk from vehicle and plant movements on waste management facilities.
- Work in a manner which underpins effective performance in controlling risks.
Exchange responsibility for control of waste processing operations Real unit · CIWM
What you'll be able to do
- Hand over responsibility for the control of the waste process effectively to an incoming operator.
- Accept responsibility for the control of waste processing effectively from an outgoing operator.
- Use and communicate data and information required for the handover process clearly and accurately.
- Resolve problems for the control of waste processing which arise during the exchange of responsibility.
- Understand the regulations, procedures and requirements for exchanging responsibility for control of waste processing operations.
- Work in a manner which underpins effective performance during the exchange of responsibility.
Generate and retain waste and resource management business Real unit · CIWM
What you'll be able to do
- Contribute to the generation of waste and resource management business
- Contribute to the retention of waste and resource management business
- Use and communicate data and information effectively
- Report problems which could affect the generation and retention of waste and resource management business
- Understand the underpinning regulations, procedures and requirements for managing waste operations
- Understand the specific regulation procedures and requirements for generating and retaining waste and resource management business
- Work in a manner which underpins effective performance
Maintain a healthy and safe working environment for waste management activities Real unit · CIWM
What you'll be able to do
- Maintain personal hygiene.
- Comply with safety procedures at the work site.
Maintain the condition of waste process equipment Real unit · CIWM
What you'll be able to do
- Confirm waste processing equipment conforms to operational requirements
- Clean, maintain and adjust waste process equipment to specification
- Use and communicate data and information related to the condition of waste process equipment
- Resolve problems which arise from maintaining waste processing equipment
- Understand the regulations, procedures and requirements for maintaining the condition of waste process equipment
- Work in a manner which underpins effective performance when maintaining waste process equipment
Maintain the security of waste management facilities Real unit · CIWM
What you'll be able to do
- Maintain the security of the premises, equipment and materials at waste management facilities
- Use and communicate data and information related to security at waste management facilities
- Resolve problems which arise from maintaining security at waste management facilities
- Understand the regulations, procedures and requirements for maintaining the security of waste management facilities
- Work in a manner which underpins effective performance when maintaining security at waste management facilities
Manage own professional development within an organisation Real unit · CIWM
What you'll be able to do
- Assess own career goals and personal development needs
- Set personal work objectives that align with career goals
- Produce a personal development plan to achieve work objectives
- Implement and monitor own personal development plan, making adjustments as necessary
Manual handling, lifting and moving of loads in a waste environment Real unit · CIWM
What you'll be able to do
- Understand how to prepare for handling and lifting loads in a waste environment
- Understand procedures and instructions for handling and lifting loads in a waste environment
- Handle and lift loads safely and effectively in a waste environment
Oversee waste process operations Real unit · CIWM
What you'll be able to do
- Prepare equipment and materials to treat waste, ensuring they are in good working order and ready for use.
- Monitor waste process operations to ensure they are running efficiently and effectively.
- Control waste process operations to maintain optimal performance and prevent problems.
- Shutdown the processing operations safely and efficiently, following established procedures.
- Use data and information accurately and effectively connected with waste process operations.
- Communicate data and information clearly and concisely connected with waste process operations.
- Resolve problems which arise from running waste process operations, using appropriate techniques and resources.
- Understand the regulations, procedures and requirements for overseeing waste process operations, including legal and organisational obligations.
- Work in a manner which underpins effective performance, demonstrating professionalism and commitment to quality.
Participate in meetings Real unit · CIWM
What you'll be able to do
- Prepare effectively for a meeting
- Participate constructively in a meeting
- Communicate information clearly to relevant stakeholders
Plan, allocate and monitor work of a team Real unit · CIWM
What you'll be able to do
- Manage team members to achieve team objectives.
Review the quality of customer service Real unit · CIWM
What you'll be able to do
- Plan how to measure customer service effectively.
- Collect and analyse information on customer service performance.
- Understand how to review the quality of customer service and identify areas for improvement.
Set objectives and provide support for team members Real unit · CIWM
What you'll be able to do
- Communicate a team’s purpose and objectives to the team members.
Support customer service improvements Real unit · CIWM
What you'll be able to do
- Use feedback to identify potential customer service improvements
- Implement changes to improve customer service
- Assist with the evaluation of changes implemented in customer service
- Know and understand how to support customer service improvements within the organisation
Support learning and development within own area of responsibility Real unit · CIWM
What you'll be able to do
- Identify the learning needs of colleagues within own area of responsibility.
- Understand how to develop a supportive learning environment within own area of responsibility.
- Support colleagues in their learning and its practical application in the workplace.
- Evaluate learning outcomes and plan for future learning and development of colleagues.
Validation of waste Real unit · CIWM
What you'll be able to do
- Validate waste according to specified procedures
- Resolve problems which arise from the validation of waste
- Understand the regulations, procedures and requirements for the validation of waste
- Work in a manner which underpins effective performance when validating waste
Work with others to improve customer service Real unit · CIWM
What you'll be able to do
- Improve customer service by working with others.
- Monitor their own performance when improving customer service.
- Monitor team performance when improving customer service.
- Understand how to work with others to improve customer service.
Working with other people Real unit · CIWM
What you'll be able to do
- Agree individual work activities when working with others.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Identify and generate new waste resource management business opportunities
- Standard
Maintain the security of waste management facilities
- Standard
Maintain the security of waste management facilities
- Standard
Manage Security for a Wildlife Management Area Legacy
- Standard
Manage business processes in a waste management utilities environment
- Standard
Provide learning opportunities for colleagues in a waste management utilities environment
- Standard
Validate waste
- Standard
Validate waste
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
Showing 6 roles, drawn from 14 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Environmental Compliance Specialist
This work can lead to managing compliance across multiple sites as a lead environmental compliance specialist, or into managing a team as an environmental compliance manager.
See the whole journeyThe credits, and who awards them
Level 2 credits are regulated, and they are awarded by CIWM rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Acceptance of wasteComply with emergency procedures on waste management activitiesConduct environmental monitoring on a waste management facilityConforming to Efficient Working Practices in the WorkplaceConforming to productive working practices in the workplaceContribute to maintaining sustainable development and environmental good practice at workContribute to the provision of customer service in a waste environmentContribute to the sustainability, maintenance and preservation of the environment
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Control the risk from vehicle and plant movements on waste management facilities” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Comply with emergency procedures on waste management activities” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Conduct environmental monitoring on a waste management facility” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Generate and retain waste and resource management business” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Identify and generate new waste resource management business opportunities
- Maintain the security of waste management facilities
- Manage Security for a Wildlife Management Area Legacy
- Manage business processes in a waste management utilities environment
- Provide learning opportunities for colleagues in a waste management utilities environment
- Validate waste
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Acceptance of waste, one of this qualification's own units.
Applied to your work in any of these jobs
This unit provides learners with the knowledge and skills to accept waste according to established procedures. Learners will verify documentation, identify discrepancies, accurately record data, resolve acceptance issues, and understand relevant regulations and operational requirements.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for CIWM (WAMITAB) Level 2 Diploma for Sustainable Waste Management Operative (Team Leader)
26 units in this credential, in the order it lists them, awarded by CIWM.
- Acceptance of waste
- Comply with emergency procedures on waste management activities
- Conduct environmental monitoring on a waste management facility
- Conforming to Efficient Working Practices in the Workplace
- Conforming to productive working practices in the workplace
- Contribute to maintaining sustainable development and environmental good practice at work
and 20 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.