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How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Pearson Education Ltd has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Pearson Education Ltd awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Pearson Education Ltd.

More on studying for a qualification

01What it is

Our Edexcel NVQ and competence-based qualifications are available in a comprehensive range of work sectors.

These are the units Pearson Education Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Pearson Education Ltd. It does the teaching and the mapping. Pearson Education Ltd sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

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02The units

What each unit actually teaches you to do

Assemble orders for dispatch in logistics operations Real unit · Pearson Education Ltd
This unit covers the assembly of orders for dispatch in logistics operations. You'll learn to select, check, pack, and label items accurately according to order specifications, ensuring secure and efficient dispatch processes.

What you'll be able to do

  • Assemble orders for dispatch in logistics operations
  • Assemble the orders for dispatch in logistics operations
Check stock levels and stock records Real unit · Pearson Education Ltd
This unit provides learners with knowledge of stock control methods and the use of stock records in logistics operations. You'll be able to conduct stock checks, compare physical stock with records, identify discrepancies, and update records accurately.

What you'll be able to do

  • Check stock levels and stock records in logistics operations
  • Check stock levels and stock records in logistics operations
Contribute to the provision of customer service in logistics operations Real unit · Pearson Education Ltd
You'll gain knowledge of customer service principles within logistics operations, including communication and handling enquiries and complaints. The unit develops skills to contribute to customer service by communicating politely and professionally to meet customer needs.

What you'll be able to do

  • Contribute to the provision of customer services in logistics operations
  • Contribute to the provision of customer services in logistics operations
Develop effective working relationships with colleagues in logistics operations Real unit · Pearson Education Ltd
You'll understand the importance of effective communication and teamwork in logistics operations. The unit develops skills to communicate clearly and respectfully, actively listen, and collabourate with colleagues to support effective working relationships.

What you'll be able to do

  • Develop effective working relationships with colleagues in logistics operations
  • Develop effective working relationships with colleagues in logistics operations
Health, Safety and Security at work Real unit · Pearson Education Ltd
It teaches you to work safely by following health and safety procedures, using personal protective equipment correctly, and monitoring the workplace for hazards. You'll also understand how to contribute to workplace security.

What you'll be able to do

  • Work safely in the workplace
  • Monitor the workplace for hazards
  • Contribute to workplace security
Keep stock at required levels in logistics operations Real unit · Pearson Education Ltd
This unit provides knowledge of maintaining required stock levels in logistics operations, including stock control methods and the importance of accurate records. You'll learn to monitor stock, identify replenishment needs, and record stock movements according to organisational procedures.

What you'll be able to do

  • Maintain required stock levels in logistics operations
  • Maintain stock at required levels in logistics operations
Keep work areas clean in logistics operations Real unit · Pearson Education Ltd
This unit covers the requirements and procedures for cleaning work areas in logistics operations. You'll understand health and safety considerations and demonstrate correct cleaning and post-cleaning practices to maintain workplace cleanliness.

What you'll be able to do

  • Know the requirements relating to the cleaning of work areas in logistics operations
  • Carry out correct cleaning procedures in logistics operations
  • Follow post cleaning procedures in logistics operations
Maintain hygiene standards in handling and storing goods in logistics operations Real unit · Pearson Education Ltd
You'll understand how to maintain hygiene standards when handling and storing goods in logistics operations. The unit covers potential contamination sources, relevant legislation, and the application of appropriate hygiene practices.

What you'll be able to do

  • Maintain hygiene standards when handling and storing goods in logistics operations
  • Maintain standards of hygiene when handling and storing goods in logistics operations
Maintain the cleanliness of equipment in logistics operations Real unit · Pearson Education Ltd
You'll understand how to prepare themselves and equipment for inspection and cleaning in logistics operations. The unit includes selecting appropriate cleaning materials and PPE, inspecting equipment cleanliness, and undertaking post-cleaning procedures to maintain equipment in good working order.

What you'll be able to do

  • Prepare self and equipment for inspection and cleaning in logistics operations, including the selection of appropriate cleaning materials and personal protective equipment.
  • Inspect and maintain the cleanliness of equipment in logistics operations, identifying and addressing any issues according to established procedures.
  • Undertake post cleaning procedures for keeping the equipment in good working order in logistics operations, including storage and reporting requirements.
Maintain the safety and security of hazardous goods and materials in logistics operations Real unit · Pearson Education Ltd
You'll gain knowledge of regulations and emergency procedures related to hazardous goods and materials in logistics operations. The unit covers maintaining safety and security through proper handling, record-keeping, and adherence to company protocols.

What you'll be able to do

  • Maintain the safety and security of hazardous goods and materials in logistics operations, including relevant regulations and emergency procedures.
  • Maintain the safety and security of hazardous goods and materials in logistics operations, adhering to safety protocols and company guidelines.
Moving and/or handling goods in logistics operations Real unit · Pearson Education Ltd
This unit provides knowledge of safely and efficiently moving and handling goods in logistics operations. You'll identify hazards, apply safe lifting and carrying techniques, and use appropriate personal protective equipment to minimise risk of injury.

What you'll be able to do

  • Move and/or handle goods safely and efficiently in logistics operations, considering factors such as weight, size, and fragility.
  • Move and/or handle goods using appropriate techniques and equipment in logistics operations, adhering to relevant health and safety regulations.
Operate equipment to perform work requirements in logistics operations Real unit · Pearson Education Ltd
You'll gain knowledge and skills to operate equipment safely in logistics operations. The unit includes checking equipment availability and condition, understanding operating principles, and maintaining safe operation throughout work activities.

What you'll be able to do

  • Operate equipment to perform work requirements in logistics operations
  • Check that the appropriate equipment is available for use in logistics operations
  • Confirm that equipment is safe to use in logistics operations
  • Confirm that equipment is operational in logistics operations
  • Operate and monitor the equipment to maintain safe operation throughout the work activity in logistics operations
  • Shut down the equipment and complete post operational maintenance procedures
Pick goods in logistics operations Real unit · Pearson Education Ltd
This unit provides learners with the knowledge and skills to pick goods accurately in logistics operations. You'll understand handling requirements, documentation, and the importance of accuracy when selecting and preparing goods for orders.

What you'll be able to do

  • Pick goods in logistics operations
  • Pick the goods in logistics operations
  • Prepare the goods for assembling orders in logistics operations
Place goods in storage in logistics operations Real unit · Pearson Education Ltd
You'll gain knowledge of correct procedures for placing goods in storage within logistics operations. The unit covers different goods types, storage requirements, potential hazards, and the use of appropriate equipment to ensure safe storage.

What you'll be able to do

  • Place goods in storage logistics operations
  • Place goods in storage in logistics operations
Principles of food safety in logistics Real unit · Pearson Education Ltd
This unit covers the principles of food safety in logistics, including individual legal responsibilities, hygiene practices, and maintaining cleanliness of storage areas and vehicles. You'll understand common food safety hazards and the importance of personal hygiene to prevent contamination.

What you'll be able to do

  • Understand the individual responsibilities relating to food safety in a logistics environment
  • Understand the importance of maintaining personal cleanliness and hygiene standards in a food handling environment
  • Understand the procedures for maintaining the cleanliness of food storage areas and vehicles
  • Understand the procedures for keeping food safe during storage and transportation
Process orders for customers in logistics operations Real unit · Pearson Education Ltd
You'll understand how to prepare for processing customer orders in logistics operations, including verifying order details and checking stock availability. The unit develops practical skills to accurately and efficiently process orders using relevant systems and procedures.

What you'll be able to do

  • Prepare for the processing of orders for customers in logistics operations, including verifying order details and checking stock availability.
  • Process orders accurately and efficiently for customers in logistics operations, using relevant systems and procedures.
Process returned goods in logistics operations Real unit · Pearson Education Ltd
You'll understand procedures and documentation requirements for processing returned goods in logistics operations. The unit covers inspection, recording, safe storage, and adherence to company policies when handling returns.

What you'll be able to do

  • Process returned goods in logistics operations, including relevant procedures and documentation.
  • Process returned goods in logistics operations, adhering to safety regulations and company policies.
Receive goods in logistics operations Real unit · Pearson Education Ltd
This unit covers the procedures for receiving goods in logistics operations, including understanding documentation and checking goods against delivery records. You'll learn to receive goods safely and efficiently while ensuring accuracy and compliance with organisational procedures.

What you'll be able to do

  • Receive goods in logistics operations
  • Receive goods in logistics operations
Sort goods and materials for recycling or disposal in logistics operations Real unit · Pearson Education Ltd
You'll understand how to sort goods and materials for recycling or disposal in logistics operations. The unit covers identifying recyclable materials, environmental benefits of recycling, and safe handling and disposal procedures for non-recyclable items.

What you'll be able to do

  • Sort goods and materials for recycling or disposal in logistics operations
  • Sort the goods and materials for recycling or disposal in logistics operations
Supervise the receipt, storage or dispatch of goods Real unit · Pearson Education Ltd
You'll develop supervisory skills for overseeing the receipt, storage, or dispatch of goods in logistics operations. The unit includes understanding team roles, health and safety regulations, and monitoring operational activities to ensure compliance.

What you'll be able to do

  • Supervise the receipt, storage or dispatch of goods in logistics operations
  • Supervise the receipt, storage or dispatch of goods in logistics operations
Use a compact crane in logistics operations Real unit · Pearson Education Ltd
This unit covers the preparation and operation of a compact crane in logistics operations. You'll gain knowledge of pre-use checks, safety procedures, and hazard identification, as well as develop the skills to operate the crane safely and efficiently in accordance with workplace regulations.

What you'll be able to do

  • Prepare a compact crane for work in logistics operations, including pre-use checks and safety procedures.
  • Use a compact crane in logistics operations, following safe operating procedures and adhering to workplace regulations.
Use a forklift side-loader in logistics operations Real unit · Pearson Education Ltd
This unit equips learners with the knowledge and skills to prepare and operate a forklift side-loader safely in logistics operations. You'll learn pre-use checks, safety procedures, hazard awareness, and compliant operation techniques.

What you'll be able to do

  • Prepare a forklift side-loader for use in logistics operations, including pre-use checks and safety procedures.
  • Use a forklift side-loader in logistics operations, following safe operating procedures and adhering to workplace regulations.
Use a hoist in logistics operations Real unit · Pearson Education Ltd
You'll gain knowledge of preparing a hoist for work, including pre-use checks and safety procedures according to manufacturer’s guidelines. The unit develops practical skills to safely and effectively use a hoist for moving goods within logistics operations while managing associated hazards.

What you'll be able to do

  • Prepare the hoist for work in logistics operations, including pre-use checks and safety procedures.
  • Use a hoist safely and effectively in logistics operations, adhering to relevant regulations and workplace procedures.
Use an industrial forklift truck in logistics operations Real unit · Pearson Education Ltd
This unit provides knowledge of preparing an industrial forklift truck for work, including pre-use checks and safety procedures. You'll develop the ability to operate the forklift safely and effectively within logistics operations, adhering to relevant regulations and workplace procedures.

What you'll be able to do

  • Prepare the forklift truck for work in logistics operations, including pre-use checks and safety procedures.
  • Use a forklift truck safely and effectively in logistics operations, adhering to relevant regulations and workplace procedures.
Use equipment to move goods in logistics operations Real unit · Pearson Education Ltd
You'll develop the ability to select and safely operate equipment used to move goods in logistics operations. The unit includes pre-use checks, adherence to safety procedures, and reporting faults to ensure efficient and secure handling of goods.

What you'll be able to do

  • Use equipment to move goods in logistics operations
  • Use equipment to move goods in logistics operations
Wrap and pack goods in logistics operations Real unit · Pearson Education Ltd
This unit covers the preparation of goods for wrapping and packing in logistics operations, considering factors such as fragility, size, and destination. You'll learn to select suitable materials, wrap and pack goods securely, and apply correct labelling and documentation.

What you'll be able to do

  • Prepare goods for wrapping and packing in logistics operations, considering factors such as fragility, size, and destination.
  • Wrap and pack goods securely and efficiently in logistics operations, using appropriate materials and techniques.
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Maintain Food Safety Storage During Loading and Unloading

    Standard

  • Maintain Stock at Required Levels in Logistics Operations

    Standard

  • Maintain hygiene standards during handling and storing goods in a logistics facility

    Standard

  • Maintain hygiene standards in handling and storing food products

    Standard

  • Maintain the safety and security of hazardous goods and materials Legacy

    Standard

  • Maintain the safety of high risk goods and materials

    Standard

  • Move and handle goods in logistics operations

    Standard

  • Moving or handling goods in logistics operations

    Standard

  • Pack Fragile and Non-Fragile Items

    Standard

  • Pick goods in logistics operations

    Standard

  • Pick timber and related products

    Standard

  • Place goods in storage in a logistics facility

    Standard

  • Progress the delivery of customers’ storage items

    Standard

  • Receive and store duty suspended and duty paid excise goods

    Standard

  • Wrap and Pack Goods Legacy

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 9 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Shipping and Receiving Supervisor

This role can lead to managing a whole warehouse, running a distribution centre, or working with the systems behind logistics.

See the whole journey
05The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by Pearson Education Ltd rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Assemble orders for dispatch in logistics operationsCheck stock levels and stock recordsContribute to the provision of customer service in logistics operationsDevelop effective working relationships with colleagues in logistics operationsHealth, Safety and Security at workKeep stock at required levels in logistics operationsKeep work areas clean in logistics operationsMaintain hygiene standards in handling and storing goods in logistics operations

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Practical Builder The Practical Builder · your make-it-real tutor Illustration
The Practical Builder Paste in the draft you have for “Check stock levels and stock records”. Not a tidied one, the one you would actually send.
You It is mostly there. The recommendations section is thin.
The Practical Builder Thin is fine, vague is not. Take recommendation two and tell me who does what by when, then we will see if it survives.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Draft the real one Create

    You do “Check stock levels and stock records” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Lead it Apply

    “Supervise the receipt, storage or dispatch of goods” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
Pearson Edexcel Level 2 Certificate in Warehousing and Storage
  • Maintain Food Safety Storage During Loading and Unloading
  • Maintain Stock at Required Levels in Logistics Operations
  • Maintain hygiene standards during handling and storing goods in a logistics facility
  • Maintain hygiene standards in handling and storing food products
  • Maintain the safety and security of hazardous goods and materials Legacy
  • Maintain the safety of high risk goods and materials
  • Move and handle goods in logistics operations
  • Moving or handling goods in logistics operations
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Assemble orders for dispatch in logistics operations, one of this qualification's own units.

Assemble orders for dispatch in logistics operations Level 2

Applied to your work in any of these jobs

Which job do you mean?
Shipping and Receiving SupervisorAssociate Returns CoordinatorReverse Logistics CoordinatorReverse Logistics SpecialistGlobal Reverse Logistics SpecialistSenior Reverse Logistics Coordinator

This unit covers the assembly of orders for dispatch in logistics operations. Learners will learn to select, check, pack, and label items accurately according to order specifications, ensuring secure and efficient dispatch processes.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

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Your Plan Illustration

Built for Pearson Edexcel Level 2 Certificate in Warehousing and Storage

26 units in this credential, in the order it lists them, awarded by Pearson Education Ltd.

  1. Assemble orders for dispatch in logistics operations
  2. Check stock levels and stock records
  3. Contribute to the provision of customer service in logistics operations
  4. Develop effective working relationships with colleagues in logistics operations
  5. Health, Safety and Security at work
  6. Keep stock at required levels in logistics operations

and 20 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

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The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.