City & Guilds Limited · RQF Level 3
City & Guilds Level 3 Diploma in Work-based Animal Care
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits51
- Guided learning346 hours
- Units in this qualification72
Awarded by City & Guilds Limited · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
City & Guilds, in collaboration with the National Land Based College (NLBC) has designed Land Based Technical Qualifications to increase skills levels in the land based sector.
These are the units City & Guilds Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assess and plan dog grooming workReal unit · City & Guilds Limited
What you'll be able to do
- Assess and plan dog grooming work
- Maintain and use relevant equipment for dog grooming
- Promote health and safety and environmental good practice in dog grooming
- Understand how to assess and plan dog grooming work
- Understand the reasons for maintaining equipment used in dog grooming
- Understand relevant health and safety legislation and environmental good practice in dog grooming
Assess the suitability of new environments for the placement of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Assess the suitability of new environments for animals, considering their five freedoms (freedom from hunger and thirst, freedom from discomfort, freedom from pain, injury or disease, freedom to express normal behaviour, and freedom from fear and distress)
- Explain how to assess the suitability of new environments for the placement of animals, taking into account their specific needs and welfare requirements
Care for animals after they have workedReal unit · City & Guilds Limited
What you'll be able to do
- Care for animals effectively after they have worked
- Work safely when caring for animals after they have worked
- Care for animals after they have worked, considering their specific needs
- Know relevant health and safety legislation related to animal care after work
Carrying out styling and finishing of dogsReal unit · City & Guilds Limited
What you'll be able to do
- Carry out styling and finishing for dogs to meet breed standards or client requirements
- Maintain and use relevant equipment for dog styling and finishing safely and effectively
- Promote health and safety and environmental good practice in the dog styling and finishing environment
- Understand how to carry out styling and finishing for dogs, considering coat type and animal welfare
- Understand the reasons for maintaining equipment used in dog styling and finishing, including hygiene and safety
- Understand relevant health and safety legislation and environmental good practice related to dog styling and finishing
Co-ordinate the care of animals that have strayed been abused, harmed or abandonedReal unit · City & Guilds Limited
What you'll be able to do
- Co-ordinate the care of animals that have been abused, harmed, been picked up as stray or abandoned, ensuring their welfare and recovery
- Understand how to co-ordinate the care of animals that have been abused, harmed, been picked up as stray or abandoned, considering their specific needs and legal requirements
Conduct priority and volume investigationsReal unit · City & Guilds Limited
What you'll be able to do
- Know and understand the legal and organisational requirements in relation to conducting priority and volume investigations.
- Know and understand the professional practice applicable to conducting priority and volume investigations.
- Conduct priority and volume investigations.
- Complete and submit documentation relating to priority and volume investigations.
Contribute to managing aggressive and abusive behaviour of peopleReal unit · City & Guilds Limited
What you'll be able to do
- Contribute effectively to the management of episodes of aggressive and abusive behaviour of people.
- Understand how to contribute to the management of episodes of aggressive and abusive behaviour of people, including recognising triggers and de-escalation techniques.
Contribute to the prevention of aggressive and abusive behaviour of peopleReal unit · City & Guilds Limited
What you'll be able to do
- Take appropriate action to discourage aggressive and abusive behaviour of people
- Understand the range of actions that can be taken to discourage aggressive and abusive behaviour of people
Deliver and evaluate interpretive entertainment and educational activitiesReal unit · City & Guilds Limited
What you'll be able to do
- Deliver interpretive and educational activities to engage audiences with environmental topics
- Evaluate the effectiveness of interpretive and educational activities in achieving learning objectives
- Explain how to deliver engaging and informative interpretive entertainment and educational activities
- Explain how to evaluate the effectiveness of interpretive and educational activities, using appropriate methods
Design individual training programmes for animalsReal unit · City & Guilds Limited
What you'll be able to do
- Design individual training programmes for animals
- Promote health and safety and environmental good practice in animal training
- Understand how to design individual training programmes for animals
- Understand relevant health and safety legislation and environmental good practice related to animal training
Design integrated training programmes for people and animals to realise their combined potentialReal unit · City & Guilds Limited
What you'll be able to do
- Design integrated training programmes for people and animals to realise their combined potential
- Promote health and safety within the training environment
- Understand the principles of designing integrated training programmes for people and animals to realise their combined potential
- Understand relevant health and safety legislation pertaining to training environments
Determine and agree policies for the management of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Determine and agree policies for the management of animals
- Understand how to determine and agree policies for the management of animals
Enable learning through demonstration and instructionReal unit · City & Guilds Limited
What you'll be able to do
- Understand how to plan and prepare learning resources and materials for instruction and demonstrations effectively
- Demonstrate the ability to plan and prepare learning resources and materials for instruction and demonstrations
- Understand the health and safety requirements to consider during the delivery of learning activities
- Demonstrate the ability to promote health, safety and good practice during the delivery of learning activities
- Understand how to evaluate and review learning from activities to improve future delivery
- Demonstrate the ability to evaluate and review learning from activities, providing constructive feedback
Encourage and motivate volunteersReal unit · City & Guilds Limited
What you'll be able to do
- Motivate volunteers by promoting the special ethos and values of volunteering.
- Recognise voluntary effort by valuing volunteer contributions.
- Understand how to motivate volunteers by promoting the special ethos and values of volunteering within an organisation.
- Understand how to recognise voluntary effort by valuing volunteer contributions to an organisation.
Establish animals in a new environmentReal unit · City & Guilds Limited
What you'll be able to do
- Establish animals in a new environment, ensuring a smooth transition and minimising stress
- Promote health and safety when establishing animals in a new environment, preventing accidents and injuries
- Maintain accurate records of the establishment process, including animal health and behaviour
- Describe how to establish animals in a new environment, considering their specific needs and the characteristics of the environment
- Explain relevant health and safety legislation and environmental good practice related to establishing animals in a new environment
Evaluate and improve training programmes which enable animals to achieve specific objectivesReal unit · City & Guilds Limited
What you'll be able to do
- Evaluate and improve training programmes which enable animals to achieve specific objectives, based on performance data and feedback.
- Understand how to evaluate and improve training programmes which enable animals to achieve specific objectives, including assessment methods, learning theories, and animal behaviour.
Evaluate integrated training programmes for people and animals against agreed outcomesReal unit · City & Guilds Limited
What you'll be able to do
- Evaluate integrated training programmes for people and animals against agreed outcomes
- Promote health and safety within integrated training programmes
- Understand how to evaluate integrated training programmes for people and animals against agreed outcomes
- Understand relevant health and safety legislation relating to integrated training programmes
Evaluate the match between individuals and animalsReal unit · City & Guilds Limited
What you'll be able to do
- Evaluate the match between individuals and animals.
- Promote health and safety.
- Evaluate the match between individuals and animals.
- Understand relevant health and safety legislation.
Evaluate the receipt of payments from customersReal unit · City & Guilds Limited
What you'll be able to do
- Evaluate takings practices and procedures in a retail environment, considering accuracy and security.
- Monitor takings practices and processes at the cash point in a retail environment, identifying potential discrepancies.
- Evaluate takings practices and procedures in a retail environment to identify areas for improvement.
- Monitor takings practices and processes at the cash point in a retail environment to ensure compliance with procedures.
Handle animalsReal unit · City & Guilds Limited
What you'll be able to do
- Handle animals safely and effectively, using appropriate techniques
- Work safely when handling animals, minimising the risk of injury to yourself and the animals
- Describe how to handle animals, considering their species, size, and temperament
- Explain relevant health and safety legislation related to animal handling
Handle animals to enable them to work effectivelyReal unit · City & Guilds Limited
What you'll be able to do
- Handle animals in a way that enables them to work effectively
- Work safely when handling animals
- Minimise environmental damage when handling animals
- Describe how to handle animals to enable them to work effectively
- Explain relevant health and safety legislation
- Describe environmental good practice when handling animals
Implement individual training programmes for animalsReal unit · City & Guilds Limited
What you'll be able to do
- Implement individual training programmes for animals effectively
- Promote health and safety practices during animal training
- Understand the principles of implementing training programmes for animals
- Understand relevant health and safety legislation pertaining to animal training environments
Implement integrated training programmes for individuals and animals to realise their agreed outcomesReal unit · City & Guilds Limited
What you'll be able to do
- Implement integrated training programmes for individuals and animals to realise their agreed outcomes, following established procedures
- Promote health and safety within the training environment, ensuring a safe working environment
- Understand how to implement integrated training programmes for individuals and animals to realise their agreed outcomes, considering individual needs and learning styles
- Understand relevant health and safety legislation, ensuring compliance with legal requirements
Implement, monitor and evaluate plans for the health and welfare of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Implement plans to maintain animal health and welfare, following established protocols and procedures.
- Review plans for the maintenance of animal health and welfare, identifying areas for improvement and making necessary adjustments.
- Promote health and safety practices within the work environment, adhering to relevant guidelines and procedures.
- Promote environmental good practice, minimising the impact of activities on the surrounding environment.
- Understand how to implement plans to maintain animal health and welfare, considering individual animal needs and environmental factors.
- Understand how to review plans for the maintenance of animal health and welfare, using data analysis and professional judgement.
Improve the customer relationshipReal unit · City & Guilds Limited
What you'll be able to do
- Improve communication with customers to build rapport and understanding.
- Balance the needs of the customer and the organisation to achieve mutually beneficial outcomes.
- Exceed customer expectations to develop the relationship and foster loyalty.
- Understand how to improve the customer relationship through effective communication, problem-solving, and service delivery.
Interview suspects in relation to priority and volume investigationsReal unit · City & Guilds Limited
What you'll be able to do
- Know and understand relevant legal and organisational requirements in relation to interviewing suspects, including PACE codes of practice
- Know and understand the principles of interviewing suspects, including ethical considerations
- Plan and prepare interviews with suspects, gathering relevant information and resources
- Conduct an interview with a suspect, using appropriate techniques and communication skills
- Evaluate interviews with suspects and carry out post-interview procedures, including documentation and reporting
Interview victims and witnesses in relation to priority and volume investigationsReal unit · City & Guilds Limited
What you'll be able to do
- Know and understand relevant legal and organisational requirements in relation to interviewing victims and witnesses, including data protection and confidentiality
- Know and understand the principles of interviewing victims and witnesses, including active listening and effective communication
- Plan and prepare interviews with victims and witnesses, considering their needs and vulnerabilities
- Conduct interviews with victims and witnesses in a sensitive and professional manner
- Evaluate and carry out post-interview procedures with victims and witnesses, including record keeping and support
Investigate reported abuse or harm to animals and act appropriatelyReal unit · City & Guilds Limited
What you'll be able to do
- Investigate reported instances of abuse or harm to animals, following established protocols and procedures
- Understand the methods and legal frameworks involved in investigating reported abuse or harm to animals
Load and unload animals for transportationReal unit · City & Guilds Limited
What you'll be able to do
- Prepare animals for transportation, ensuring their comfort and safety during the journey.
- Prepare the transport vehicle for loading, ensuring it meets the required standards for animal transportation.
- Load and unload animals for transportation safely and efficiently, minimising stress and potential injury.
- Work safely throughout the loading, transportation, and unloading process, adhering to health and safety regulations.
- Prepare animals for transportation, including assessing their fitness to travel and providing appropriate care.
- Prepare the transport vehicle for loading, including checking its suitability and ensuring adequate ventilation.
- Load and unload animals for transport, using appropriate techniques and equipment.
- Know the relevant legislation and codes of practice relating to animal transportation, including welfare standards and documentation requirements.
Maintain the availability of goods for sale to customers in a retail environmentReal unit · City & Guilds Limited
What you'll be able to do
- Organise staff to display goods effectively for retail sale
- Assess the effectiveness of displays in a retail environment
- Keep products available and maintain product quality in a retail environment
- Organise staff to display goods for retail sale in an appealing and effective manner
- Assess the effectiveness of displays in a retail environment, identifying areas for improvement
- Keep products available and maintain product quality in a retail environment, minimising waste and maximising sales
Maintain the health and welfare of animals during transportationReal unit · City & Guilds Limited
What you'll be able to do
- Monitor animals during transportation to ensure their health and welfare
- Maintain animals during transportation by providing appropriate care and attention
- Carry out post-transportation activities, such as unloading and settling animals
- Work safely during animal transportation, minimising risks to themselves and others
- Minimise environmental damage during animal transportation by following good practices
- Monitor animals during transportation, recognising signs of stress or illness
- Maintain animals during transportation, providing appropriate food, water, and ventilation
- Know relevant health and safety legislation related to animal transportation
- Know environmental good practice guidelines for animal transportation
- Carry out post-transportation activities, ensuring animal welfare and biosecurity
Manage the care of young animalsReal unit · City & Guilds Limited
What you'll be able to do
- Demonstrate the ability to care for young animals effectively
- Demonstrate the ability to promote health and safety and environmental good practice in animal care
- Understand the principles of caring for young animals, including their specific needs
- Understand relevant health and safety legislation and environmental good practice related to animal care
Manage the work of volunteersReal unit · City & Guilds Limited
What you'll be able to do
- Plan the work of volunteers
- Prepare resources for volunteers
- Lead the work of volunteers
- Assess the work of volunteers
- Provide feedback to volunteers
- Promote health and safety good practice when managing volunteers
- Promote environmental good practice when managing volunteers
- Maintain accurate records of volunteer work
- Understand how to plan the work of volunteers
- Understand how to prepare resources for volunteers
- Understand how to lead the work of volunteers
- Understand how to assess the work of volunteers
- Understand how to provide feedback to volunteers
- Understand relevant health and safety legislation
- Understand relevant environmental good practice
- Understand the importance of accurate record keeping when managing volunteers
Monitor and evaluate the accommodation of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Demonstrate the ability to monitor the accommodation of animals to ensure their welfare
- Demonstrate the ability to evaluate the suitability of animal accommodation based on established standards
- Understand how to monitor and evaluate the accommodation of animals, identifying areas for improvement
- Understand relevant health and safety legislation and environmental good practice related to animal accommodation
Monitor and evaluate the establishment and management of wild animal populationsReal unit · City & Guilds Limited
What you'll be able to do
- Monitor and evaluate the establishment of wild animal populations, assessing population size, distribution, and health.
- Monitor and evaluate the management of wild animal populations, assessing the effectiveness of conservation strategies and interventions.
- Understand how to monitor and evaluate the establishment of wild animal populations, using appropriate survey techniques and data analysis methods.
- Understand how to monitor and evaluate the management of wild animal populations, considering ecological principles and conservation objectives.
Monitor and evaluate the feeding of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Monitor and evaluate the feeding of animals
- Understand how to monitor and evaluate the feeding of animals
Monitor and evaluate the implementation of animal management policiesReal unit · City & Guilds Limited
What you'll be able to do
- Monitor and evaluate the implementation of animal management policies to ensure their effectiveness
- Explain how to monitor and evaluate the implementation of animal management policies, identifying areas for improvement
Operate work boatsReal unit · City & Guilds Limited
What you'll be able to do
- Operate work boats.
- Work safely and minimise environmental damage.
- Operate work boats.
- Know relevant health and safety legislation and environmental good practice.
Organise the receipt and storage of goods in a retail environmentReal unit · City & Guilds Limited
What you'll be able to do
- Organise staff to receive and check incoming deliveries in a retail environment
- Organise and maintain storage facilities in a retail environment
- Check the storage and care of stock in a retail environment
- Organise staff to receive and check incoming deliveries in a retail environment
- Organise and maintain storage facilities in a retail environment
- Check the storage and care of stock in a retail environment
Plan and prepare to release native animals into natural habitatsReal unit · City & Guilds Limited
What you'll be able to do
- Plan to release animals into natural habitats, considering environmental factors and animal welfare
- Maintain and use relevant equipment for animal release safely and effectively
- Release animals into natural habitats in a manner that minimises stress and maximises their chances of survival
- Maintain records of animal releases, including location, date, and animal identification
- Promote health and safety and environmental good practice during animal release activities
- Understand how to release animals, considering their behaviour and the suitability of the release site
- Know the type of equipment used for release, including its purpose and maintenance requirements
- Understand how to maintain the health and welfare of animals prior to release, including quarantine and acclimatisation procedures
- Understand how to monitor and record the success of animal releases, including tracking and observation techniques
- Understand relevant health and safety legislation and environmental good practice related to animal release
Plan diets and feeding regimes for animalsReal unit · City & Guilds Limited
What you'll be able to do
- Plan animal diets and feeding regimes to meet their specific nutritional needs
- Understand how to plan animal diets and feeding regimes, considering factors such as species, age, activity level, and health status
Plan temporary accommodation for animals in entertainment and education environmentReal unit · City & Guilds Limited
What you'll be able to do
- Plan temporary accommodation for animals
- Promote health and safety and environmental good practice
- Understand how to plan temporary accommodation
- Understand relevant health and safety legislation and environmental good practice
Plan the accommodation of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Plan suitable accommodation for animals, considering their specific needs.
- Understand the factors to consider when planning animal accommodation, such as species, size, and social needs.
- Understand relevant health and safety legislation related to animal accommodation.
- Understand environmental good practice in relation to animal accommodation.
Plan the care of animals in entertainment and educationReal unit · City & Guilds Limited
What you'll be able to do
- Plan the care of animals in the working environment in line with organisational procedures
- Promote health and safety and environmental good practice within the animal care environment
- Understand how to plan care of animals in the working environment, taking into account their specific needs
- Understand relevant health and safety legislation and environmental good practice applicable to the animal care environment
Plan the establishment and management of wild animal populationsReal unit · City & Guilds Limited
What you'll be able to do
- Plan the establishment and management of wild animal populations
- Understand how to plan the establishment and management of wild animal populations
- Understand relevant health and safety legislation and environmental good practice
Plan the handling and restraint of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Plan for handling and restraining animals in accordance with relevant guidelines and procedures
- Handle and restrain animals safely and effectively
- Promote health and safety and environmental good practice during animal handling and restraint activities
- Understand how to plan the handling and restraint of animals, considering animal welfare and handler safety
- Understand how to handle and restrain animals using appropriate techniques and equipment
- Understand relevant health and safety legislation pertaining to animal handling and restraint
Plan the transportation and transfer of animals for entertainment and educationReal unit · City & Guilds Limited
What you'll be able to do
- Plan the transportation and transfer of animals, considering their specific needs and welfare
- Promote health and safety and environmental good practice during the transportation and transfer of animals
- Understand how to plan the transportation and transfer of animals, taking into account relevant regulations and guidelines
- Understand relevant health and safety legislation and environmental good practice applicable to the transportation and transfer of animals
Plan, co-ordinate and evaluate general purpose service or working dog team or teams under operational conditionsReal unit · City & Guilds Limited
What you'll be able to do
- Understand the principles of planning and providing effective team leadership in a service or working dog context
- Plan and provide effective team leadership for a service or working dog team or teams
- Understand the procedures for preparing working dog(s) and team(s) for operational duties
- Prepare working dog(s) and team(s) for operational duties, ensuring their readiness and welfare
- Understand how to manage working dog team(s) effectively under operational conditions
- Manage working dog team(s) effectively under operational conditions, ensuring their safety and the successful completion of tasks
- Understand relevant health and safety requirements for working with service or working dogs
- Promote health and safety requirements within the service or working dog team environment
Plan, monitor and evaluate the transportation of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Plan the transportation of animals, considering their needs and the journey requirements
- Monitor the transportation of animals, ensuring their welfare and safety
- Evaluate the transportation of animals, identifying areas for improvement
- Understand how to plan the transportation of animals, taking into account relevant regulations and best practices
- Understand how to monitor the transportation of animals, using appropriate methods and equipment
- Understand how to evaluate the transportation of animals, assessing its effectiveness and impact
Plan, supervise and control the movement of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Plan the movement of animals.
- Supervise the movement of animals.
- Promote health and safety.
- Understand how to plan, supervise and control the movement of animals.
- Understand relevant health and safety legislation and environmental good practice.
Prepare and construct new structures or surfacesReal unit · City & Guilds Limited
What you'll be able to do
- Prepare for the construction of new structures and surfaces, ensuring all necessary resources are available
- Construct new structures and/or surfaces according to specified plans and regulations
- Promote health and safety and environmental good practice during construction activities
- Maintain and use relevant equipment safely and effectively
- Understand the processes involved in constructing new structures and surfaces
- Understand relevant health and safety legislation and environmental good practice guidelines related to construction
- Understand the reasons for maintaining equipment to ensure its safe and efficient operation
Prepare and maintain the operational condition of work boatsReal unit · City & Guilds Limited
What you'll be able to do
- Prepare workboats for operation according to manufacturer guidelines and safety regulations
- Maintain the operational condition of workboats through regular checks and servicing
- Work safely when preparing and maintaining workboats, adhering to safety protocols
- Minimise environmental damage when preparing and maintaining workboats, using appropriate disposal methods
- Prepare workboats for operation, including pre-start checks and equipment readiness
- Maintain the operational condition of workboats, including routine maintenance and repairs
- Know relevant health and safety legislation related to workboat operation and maintenance
- Know relevant environmental good practice related to workboat operation and maintenance
Prepare artiste to work with the animalReal unit · City & Guilds Limited
What you'll be able to do
- Prepare an artiste to work with an animal, ensuring their understanding of the animal's needs and behaviour.
- Promote health and safety practices within the work environment, adhering to relevant guidelines and procedures.
- Promote environmental good practice, minimising the impact of activities on the surrounding environment.
- Understand the importance of preparing an artiste to work with an animal, considering animal welfare and potential risks.
- Understand relevant health and safety legislation pertaining to working with animals, including risk assessment and control measures.
- Understand environmental good practice and relevant legislation, including waste management and pollution control.
Prepare for the transportation of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Prepare to transport animals in accordance with relevant regulations and guidelines
- Prepare animals for transportation, ensuring their welfare and safety
- Work safely during the transportation process, minimising risks to yourself, others, and the animals
- Minimise environmental damage during the transportation of animals, adhering to environmental good practice
- Identify the responsibilities of different individuals and organisations involved in the transportation of animals
- Describe how to prepare for the transportation of animals, including planning and logistics
- Explain how to prepare animals for transport, considering their specific needs and welfare
Prepare interpretive entertainment and educational activitiesReal unit · City & Guilds Limited
What you'll be able to do
- Prepare interpretive, entertainment and educational activities in a land-based context.
- Promote health and safety practices in the workplace.
- Promote environmental good practice in the workplace.
- Understand how to prepare interpretive entertainment and educational activities effectively.
- Understand relevant health and safety legislation pertaining to land-based activities.
- Understand environmental good practice and its importance in the land-based sector.
Prepare the animal for entertainment and educationReal unit · City & Guilds Limited
What you'll be able to do
- Prepare animals for working in education and entertainment environments
- Promote health and safety and environmental good practice
- Understand why it is important to prepare animals for the entertainment and education environment
- Understand relevant health and safety legislation and environmental good practice
Promote and maintain the health and well-being of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Promote and maintain the health and welfare of animals
- Work safely
- Maintain accurate records
- Promote and maintain the health and welfare of animals
- Know relevant health and safety legislation and environmental good practice
- Maintain accurate records
Promote, monitor and maintain health, safety and security of the workplaceReal unit · City & Guilds Limited
What you'll be able to do
- Understand how to monitor and maintain the health, safety and security of the work area
- Understand how to promote good standards of health and safety within the workplace
- Understand how to deal with health emergency situations effectively
- Understand the records required for health and safety and their importance
- Monitor and maintain the health, safety and security of the work area effectively
- Promote good standards of health and safety within the workplace
- Respond to health emergencies within the work area in a timely and appropriate manner
Protect the environment through legal enforcementReal unit · City & Guilds Limited
What you'll be able to do
- Identify and confirm the need for enforcement in specific environmental situations
- Provide clear and accurate evidence of non-compliance with environmental regulations
- Initiate enforcement procedures to protect the environment, following established protocols
- Monitor enforcement procedures to ensure their effectiveness in protecting the environment
- Promote health and safety practices within the context of environmental enforcement
- Promote environmental good practice in all enforcement activities
- Describe how to identify and confirm the need for enforcement in specific environmental situations
- Explain how to initiate enforcement procedures to protect the environment, following established protocols
- Describe relevant legislation pertaining to environmental protection, including health and safety regulations
- Explain relevant codes of practice related to environmental enforcement
- Explain environmental good practice and its application to enforcement activities
Provide advice and guidance on the choice and care of animals to prospective keepersReal unit · City & Guilds Limited
What you'll be able to do
- Demonstrate the ability to advise prospective keepers on the appropriate choice and care of animals
- Understand how to advise prospective keepers on the choice and care of animals, considering their individual circumstances and the animal's needs
Provide budgetary information for the animal’s role for audio-visual requirementsReal unit · City & Guilds Limited
What you'll be able to do
- Provide budgetary information for the animal’s role for audio-visual requirements.
- Understand how to prepare budgetary information for the animal’s role in the audio-visual requirement.
Provide information on how to maintain the behaviour, health and welfare of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Provide information on how to maintain the behaviour of animals, addressing common behavioural issues and promoting positive interactions.
- Provide information on how to maintain the health of animals, covering preventative healthcare, nutrition, and disease management.
- Provide information on how to maintain the welfare of animals, ensuring their physical and psychological needs are met.
- Know what information to provide on how to maintain the behaviour of animals, tailoring advice to specific species and individual circumstances.
- Know what information to provide on how to maintain the health of animals, including recognising signs of illness and seeking veterinary care.
- Know what information to provide on how to maintain the welfare of animals, promoting responsible ownership and ethical treatment.
Provide information to customers seeking advice about symptoms and over-the-counter medications for the care of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Provide information to customers seeking advice about symptoms and over-the-counter medications.
- Understand how to provide information to customers seeking advice about symptoms and over-the-counter medications.
Recognise and interpret the behaviour of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Recognise the different behaviours displayed by animals.
- Interpret the behaviours of animals in different contexts.
- Understand the factors that influence animal behaviour.
- Understand methods used to recognise and interpret animal behaviour.
Recommend animals to meet entertainment and educational requirements in the audio-visual industriesReal unit · City & Guilds Limited
What you'll be able to do
- Recommend animals to meet the specific requirements of audio-visual productions
- Promote health and safety and environmental good practice within the audio-visual production environment
- Understand the factors to consider when recommending suitable animals for audio-visual productions, including their temperament, training, and welfare
Select and prepare animals for breedingReal unit · City & Guilds Limited
What you'll be able to do
- Select animals for breeding based on defined criteria and organisational procedures
- Prepare animals for breeding, ensuring their health and welfare
- Use and maintain relevant equipment for animal breeding, following manufacturer's guidelines
- Promote animal welfare and health and safety during the breeding process
- Understand how to prepare animals for breeding, considering their specific needs
- Understand the breeding of animals, including reproductive cycles and genetics
- Understand relevant animal welfare and health and safety legislation related to animal breeding
- Understand the reasons for maintaining equipment used in animal breeding, including preventative maintenance
Select animals for trainingReal unit · City & Guilds Limited
What you'll be able to do
- Select animals for training purposes
- Understand how to select animals for training, considering their suitability and the training objectives
Sell over the counter medicines and treatments for the care of animalsReal unit · City & Guilds Limited
What you'll be able to do
- Demonstrate the ability to sell over-the-counter medicines and treatments for animals responsibly and legally
- Understand how to sell over-the-counter medicines and treatments for animals, adhering to relevant regulations and providing appropriate advice
Undertake covert searches with dogsReal unit · City & Guilds Limited
What you'll be able to do
- Understand the requirements for planning covert searches using a dog or dogs, including risk assessments and legal considerations
- Plan covert searches using a dog or dogs, taking into account the environment and target
- Understand the health and safety requirements of covert searches, including dog welfare and handler safety
- Maintain health and safety during a covert search, responding to potential hazards
- Carry out a covert search using a dog(s), following established procedures
- Understand the importance of evaluating the covert search, including identifying successes and areas for improvement
- Evaluate the covert search, documenting findings and providing feedback
Welcome, receive and care for visitors to sitesReal unit · City & Guilds Limited
What you'll be able to do
- Welcome and receive visitors to sites
- Care for visitors to sites
- Welcome and receive visitors to sites
- Care for visitors to sites
- Know the relevant health and safety procedures for visitors to sites
Work the animal to achieve entertainment and education requirementsReal unit · City & Guilds Limited
What you'll be able to do
- Work with animals to achieve entertainment requirements, ensuring their welfare.
- Work with animals to achieve education requirements, providing accurate and engaging information.
- Promote health and safety and environmental good practice when working with animals.
- Understand why it is important for an animal in entertainment and education to achieve its requirements, considering its physical and psychological wellbeing.
- Understand relevant health and safety legislation related to working with animals in entertainment and education.
- Understand environmental good practice when working with animals in entertainment and education.
Work with others to improve customer serviceReal unit · City & Guilds Limited
What you'll be able to do
- Improve customer service by working with others, contributing to a positive customer experience.
- Monitor their own performance when improving customer service, identifying areas for development.
- Monitor team performance when improving customer service, providing feedback and support.
- Understand how to work with others to improve customer service, including communication, collaboration, and problem-solving.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Assess and plan dog grooming work
- Construct structures
- Develop and manage the animal health and welfare plans
- Display livestock to potential buyers in livestock markets
- Facilitate mating of animals in a Home Office designated establishment
- Handle and care for working animals
- Implement and maintain an animal breeding programme
- Introduce new animals to a holding
Where this can lead
Senior Environmental Health Officer
The journey from Senior EHO can take many exciting turns. Whether you become a deep technical specialist, a leader of people, or a strategic director, the skills and experience you gain in this role will set you up for a truly impactful career. We're here to help you map that out.
See the whole journey →Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will be able to assess a dog's coat, skin, and condition to plan appropriate grooming work tailored to breed and owner requirements. The unit also covers maintaining and using grooming equipment safely, promoting health and safety, and recognising potential health or behavioural issues.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 3 Diploma in Work-based Animal Care
72 units in this credential, in the order it lists them, awarded by City & Guilds Limited.
- Assess and plan dog grooming work
- Assess the suitability of new environments for the placement of animals
- Care for animals after they have worked
- Carrying out styling and finishing of dogs
- Co-ordinate the care of animals that have strayed been abused, harmed or abandoned
- Conduct priority and volume investigations
and 66 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.