The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Associate Performance Analyst (L1)
1-2 yearsSkills to master
- Data gathering and cleaning, basic performance model application, effective interview techniques, clear documentation, asking good clarifying questions.
You're ready to move on when
- Consistently delivers accurate data analysis and research findings.
- Proactively identifies opportunities to assist senior team members.
- Demonstrates a solid understanding of our core performance diagnostic models.
- Is trusted to independently manage smaller, well-defined tasks within larger projects.
- 2
L&D Coordinator / Specialist (with analytical focus)
2-3 yearsSkills to master
- Understanding the L&D ecosystem, basic project management, stakeholder communication, identifying potential performance issues within L&D requests.
You're ready to move on when
- Has successfully managed several small L&D projects from inception to completion.
- Regularly identifies and questions the 'why' behind training requests, seeking deeper problems.
- Is comfortable working with data to track learning outcomes and identify trends.
- Has built strong relationships with internal clients and L&D colleagues.
- 3
Junior Business Analyst / Process Improvement Specialist
2-4 yearsSkills to master
- Process mapping, data analysis (quantitative and qualitative), stakeholder interviewing, identifying inefficiencies, presenting data-backed recommendations.
You're ready to move on when
- Has a strong track record of identifying and solving operational inefficiencies.
- Is highly proficient in data analysis and visualisation tools (e.g., Excel, Power BI).
- Can clearly articulate the business impact of their recommendations.
- Has experience working across different business functions to solve problems.