The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Standard Contract Review Turnaround
The average time it takes you to complete a first-pass review of standard agreements (like NDAs or basic MSAs) and return them to the requesting business unit.
Target · Less than 48 hours for 90% of assigned standard contracts.If you get 10 NDAs in a week, 9 of them should be back to the business within two working days. The 10th might have a tricky clause that needs escalation, which is fine.
Legal Research Accuracy & Completeness
The percentage of legal research requests where your findings are accurate, relevant, and cover all aspects of the initial query, as assessed by the requesting lawyer.
Target · 95%+ accuracy and completeness on all research tasks.You're asked to research the latest GDPR guidance on cookie consent. Your memo correctly summarises the key points, cites the relevant ICO guidance, and doesn't miss any recent updates.
Document Management Adherence
How consistently you file and catalogue documents (contracts, research memos, correspondence) into our systems according to established naming conventions and protocols.
Target · 98% adherence to document management policies.All executed NDAs you handle are correctly named, tagged, and uploaded to Ironclad within 24 hours of signature, making them easy for anyone else to find later.
Learning & Development Goal Completion
The number of assigned training modules, internal workshops, or specific learning objectives (e.g., 'understand basic contract structure') you complete within agreed timescales.
Target · 100% completion of all assigned L&D tasks.You've finished the 'Introduction to Commercial Contracts' online course and attended the internal session on 'Legal Holds' by the end of Q2.
Proactive Support & Initiative
How often you anticipate the team's needs or take the initiative to improve a process, rather than just waiting for instructions.
- You're offering to help with a task before being asked. You've suggested a small improvement to a template. Your Corporate Counsel mentions you've taken ownership of a recurring administrative task without prompting. You're not afraid to ask 'Is there anything else I can help with?'
Clear & Concise Communication
Your ability to explain legal concepts or summarise findings in a way that's easy for non-lawyers (and lawyers!) to understand, both in writing and verbally.
- Your research summaries are praised for their clarity. Business colleagues understand your explanations of contract clauses. You get positive feedback on your email responses, noting they're direct and to the point. You avoid unnecessary legal jargon when talking to non-legal folk.
Attention to Detail
The thoroughness and accuracy of your work, particularly in identifying errors or inconsistencies in documents.
- You spot a typo in a contract that everyone else missed. You flag a missing signature block. Your redlines consistently highlight all necessary changes. Your manager rarely finds errors in the documents you've reviewed.
Team Collaboration & Responsiveness
How well you work with others in the Legal team and how quickly you respond to requests and feedback.
- You're seen as a helpful and approachable team member. You respond to emails and messages promptly. You incorporate feedback from your manager constructively. Other team members say you're easy to work with.