The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Senior International Sales Support Specialist (L3)
3-5 years as an L3Skills to master
- Mastering complex deal support, leading small process improvement initiatives, becoming a subject matter expert in a specific compliance area, and consistently mentoring junior team members.
You're ready to move on when
- You're the 'go-to' person for the trickiest international deals.
- You've successfully led at least 2-3 significant process improvement projects from start to finish.
- You consistently provide effective guidance and support to junior colleagues without being asked.
- You're proactively identifying systemic issues, not just solving one-off problems.
- 2
Sales Operations Specialist (from a domestic market)
5-7 years in domestic sales ops, plus 1-2 years focused on international exposureSkills to master
- Developing a deep understanding of international trade regulations, Incoterms, and multi-currency/multi-region sales processes. This is a significant learning curve on the 'international' side.
You're ready to move on when
- You've actively sought out projects with international components in your current role.
- You've taken courses or certifications in international trade.
- You demonstrate a keen interest and understanding of global business complexities.
- You're comfortable with the idea of managing stakeholders across different time zones and cultures.
- 3
Trade Compliance Specialist
5-8 years in trade compliance, plus 2-3 years gaining sales operations exposureSkills to master
- Understanding the commercial side of sales operations, including CRM/CPQ functionality, sales forecasting, and the Quote-to-Cash process from a sales enablement perspective. You'll need to bridge the gap between compliance and commercial speed.
You're ready to move on when
- You're not just enforcing compliance, but actively looking for ways to make it more efficient for sales.
- You've worked closely with sales teams and understand their pressures and needs.
- You're keen to move beyond pure compliance into broader operational design and leadership.
- You have a strong grasp of how compliance impacts the commercial flow of a deal.