How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Innovate Awarding has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Innovate Awarding awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Innovate Awarding.
01What it is
These are the units Innovate Awarding registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Innovate Awarding. It does the teaching and the mapping. Innovate Awarding sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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02The units
What each unit actually teaches you to do
Anatomy, physiology, health and wellbeing Real unit · Innovate Awarding
What you'll be able to do
- Understand the basic make-up of the human body
- Understand the structure and function of body systems
- Understand the links between the human body and health and wellbeing
Assess the needs of carers and families Real unit · Innovate Awarding
What you'll be able to do
- Understand the contribution that families and carers make in providing care for individuals
- Engage with families and carers who are providing care for individuals
- Assess the needs of families and carers
- Identify a plan to support families and carers
Carry out initial assessments to identify and prioritise the needs of substance misusers Real unit · Innovate Awarding
What you'll be able to do
- Understand the legislation, policies and practice applicable when working with substance misusers
- Understand the substances available and their effects
- Evaluate individuals’ substance misuse
- Identify appropriate interventions
- Make referrals to substance misuse services
Carrying out comprehensive substance misuse assessment Real unit · Innovate Awarding
What you'll be able to do
- Understand the legislation, policies and practice relevant to substance misuse
- Understand the signs and implications of substance misuse related problems
- Understand the range of substance misuse services and treatment interventions
- Support the individual to prepare for comprehensive substance misuse assessment
- Assess possible risks to the individual
- Assess individuals’ substance misuse and related problems
- Implement the assessment process
Contribute to effective team working in adult care settings Real unit · Innovate Awarding
What you'll be able to do
- Understand theories of teams and team working
- Understand the principles that underpin effective teamwork
- Work as part of a team
- Support individual team members
- Contribute to the review of the work of the team
Contribute to raising awareness of health issues Real unit · Innovate Awarding
What you'll be able to do
- Understand factors affecting awareness-raising activities about health issues
- Recognise the need for raising awareness of health issues
- Assist in planning activities to raise awareness of health issues
- Contribute to implementing activities for raising awareness of health issues
- Review the effectiveness of activities to raise awareness of health issues
Develop and sustain effective working relationships with staff in other agencies Real unit · Innovate Awarding
What you'll be able to do
- Understand the context of working in partnership
- Develop effective working relationships with staff in other agencies
- Maintain effective working relationships
Digital communication fundamentals in health and social care Real unit · Innovate Awarding
What you'll be able to do
- Compose, format, and send professional digital messages
- Manage and organise digital communication effectively
- Support safe, secure, and responsible use of digital communication tools
Digital communication fundamentals in health and social care Real unit · Innovate Awarding
What you'll be able to do
- Access and check digital information
- Use digital tools to communicate and exchange information safely and effectively
- Apply digital communication protocols and professional standards
Digital data and spreadsheet management in health and social care Real unit · Innovate Awarding
What you'll be able to do
- Create and organise digital data effectively
- Analyse and interpret digital data using spreadsheet tools
- Present and communicate data professionally
- Ensure data integrity and ethical compliance
Digital evidence portfolio for continuing professional development Real unit · Innovate Awarding
What you'll be able to do
- Understand the principles of digital evidence management
- Use digital systems to collect and record evidence of competence
- Review, share, and evaluate digital evidence securely
- Promote continuous learning and improvement through digital assessment
Digital inclusion and accessibility in health and social care Real unit · Innovate Awarding
What you'll be able to do
- Understand the principles of digital inclusion and accessibility
- Support digital access and participation for service users and colleagues
- Use assistive and adaptive technologies to enhance inclusion
- Promote an inclusive digital culture in care settings
Digital internet use in health and social care Real unit · Innovate Awarding
What you'll be able to do
- Set up and maintain secure internet connections
- Use browsers and digital tools to access, search, and retrieve online information
- Share and communicate information safely online
- Apply digital safety, security, and ethical practices when working online
Digital presentation and communication for health and social care Real unit · Innovate Awarding
What you'll be able to do
- Design and prepare digital presentations for professional use
- Create, edit, and enhance digital presentations using multimedia tools
- Deliver and evaluate digital presentations effectively
Digital productivity in health and social care Real unit · Innovate Awarding
What you'll be able to do
- Plan, select and use appropriate digital systems and software for different purposes in care settings
- Review and adapt the ongoing use of digital tools to ensure effective outcomes
- Review and test solutions to improve digital productivity in care settings
Digital project management in health and social care Real unit · Innovate Awarding
It develops skills to plan, coordinate, monitor, and analyse digital projects in health and social care. You'll define project scope, use digital tools for governance, and report outcomes using digital systems.
What you'll be able to do
- Plan and define a digital project to meet organisational needs
- Use digital tools to coordinate, monitor and govern project activities
- Analyse project data and report outcomes using digital systems
Digital security and data protection in health and social care Real unit · Innovate Awarding
What you'll be able to do
- Identify and manage risks to digital security and data protection
- Apply procedures to maintain the security of digital systems and data
- Promote and support good practice in digital security across the care setting
Digital software use in health and social care Real unit · Innovate Awarding
What you'll be able to do
- Select and use appropriate digital software applications to meet work needs
- Create, develop, and format digital information for professional use
- Present and review digital information to meet audience and organisational needs
Digital user fundamentals for health and social care Real unit · Innovate Awarding
What you'll be able to do
- Use digital systems safely and effectively to meet organisational needs
- Manage digital information storage and retrieval securely
- Maintain digital safety, security, and wellbeing in care practice
- Troubleshoot and maintain digital systems in a care setting
Digital website and online content development for health and social care Real unit · Innovate Awarding
What you'll be able to do
- Plan and design digital content for health and social care websites
- Develop and edit online content using appropriate digital tools
- Publish, maintain, and review online content securely and ethically
Duty of care Real unit · Innovate Awarding
What you'll be able to do
- Understand how duty of care contributes to safe practice
- Address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
- Respond to concerns and complaints
- Recognise and respond to adverse events, incidents, errors and near misses
Enable rights and choices of individuals living with dementia Real unit · Innovate Awarding
What you'll be able to do
- Understand legislation and agreed ways of working with individuals living with dementia
- Support the rights and choices of individuals living with dementia
- Involve carers and others in supporting individuals living with dementia
- Maintain the privacy, dignity and respect of individuals living with dementia whilst promoting rights and choices
End of life and dementia care Real unit · Innovate Awarding
What you'll be able to do
- Understand the provision of end of life care for individuals living with dementia
- Understand how to support individuals living with dementia affected by pain and distress at end of life
- Understand how to support carers of individuals living with dementia at end of life
Equality, diversity, inclusion and human rights Real unit · Innovate Awarding
What you'll be able to do
- Understand influences on working practices to promote equality, diversity, inclusion and human rights
- Understand the importance of equality, diversity, inclusion and human rights within your work setting
- Promote equality, diversity, inclusion and human rights
- Work in an inclusive way
Equality, diversity, inclusion and human rights in dementia care practice Real unit · Innovate Awarding
What you'll be able to do
- Understand the importance of equality, diversity, inclusion and human rights in dementia care and support
- Understand that each individual’s experience of dementia is unique
- Work in a person-centred way with individuals living with dementia
- Work with others to support equality, diversity and inclusion
Facilitate person-centred assessment, planning, implementation and review Real unit · Innovate Awarding
What you'll be able to do
- Understand the principles of person-centred assessment and care planning
- Facilitate person centred assessment
- Contribute to the planning of care or support
- Support the implementation of care plans
- Monitor a care plan
- Facilitate a review of care plans and their implementation
Handle information effectively in adult care settings Real unit · Innovate Awarding
What you'll be able to do
- Understand requirements for handling information in care settings
- Implement good practice in handling information
Health and safety responsibilities in adult care settings Real unit · Innovate Awarding
What you'll be able to do
- Understand own responsibilities, and the responsibilities of others, relating to health and safety
- Understand procedures for responding to accidents and sudden illness
- Carry out own responsibilities for health and safety
Health and safety topics in adult care settings Real unit · Innovate Awarding
What you'll be able to do
- Move and handle equipment and other objects safely
- Handle hazardous substances and materials
- Promote fire safety in the work setting
- Implement security measures in the work setting
Health and wellbeing in adult care settings Real unit · Innovate Awarding
What you'll be able to do
- Understand the importance of individuals’ wellbeing
- Monitor individuals’ health and wellbeing
- Assess and respond to changes in an individual’s health and wellbeing
- Promote individuals’ health and wellbeing
Help individuals address their substance misuse through an action plan Real unit · Innovate Awarding
What you'll be able to do
- Understand the background relating to substance misuse to support the development of an action plan
- Develop an action plan with individuals
- Review the action plan with individuals
Increase awareness about drugs, alcohol or other substances Real unit · Innovate Awarding
What you'll be able to do
- Understand legislation and government policy relating to substance use
- Understand substance use, its effects and treatments
- Identify individuals’ knowledge of and values in relation to substance use
- Increase individuals’ knowledge and understanding of substance use
Infection prevention and control Real unit · Innovate Awarding
What you'll be able to do
- Understand how to prevent and control the spread of infection
- Prevent and control the risk of infection
Installation, maintenance and removal of assistive technology in social care Real unit · Innovate Awarding
What you'll be able to do
- Understand the implications for individuals and others of assistive technology installation
- Install assistive technology
- Support an individual and carers/others to maintain assistive technology
- Support an individual and others to remove assistive technology
Interact with and support individuals using telecommunications Real unit · Innovate Awarding
What you'll be able to do
- Understand the legal and local requirements relating to the use of telecommunications when supporting individuals
- Use telecommunication technology
- Engage with individuals using telecommunications
- Identify and evaluate any risks or dangers for individuals during the interaction
- Terminate the interaction
Leadership and management fundamentals Real unit · Innovate Awarding
What you'll be able to do
- Understand the role of a leader
- Know why organisations have managers
- Apply leadership in context
- Demonstrate functions of a manager
Leading effective teams Real unit · Innovate Awarding
What you'll be able to do
- Understand the concept of teams
- Understand team dynamics
- Develop positive team dynamics
- Develop trust within a team
Maintain the independent advocacy relationship Real unit · Innovate Awarding
What you'll be able to do
- Know what to do when faced with practice dilemmas
- Deal positively with conflict
- Maintain accurate records
- Prioritise competing work commitments
- Use personal value base and power appropriately
- Use supervision as a tool to reflect and improve practice
- Use local and national networks
- Respond to concerns of abuse
Manage own personal wellbeing Real unit · Innovate Awarding
What you'll be able to do
- Understand own wellbeing
- Understand the importance of maintaining and improving own wellbeing
- Maintain and improve own wellbeing
- Manage own stress and anxiety
Mental capacity and restrictive practice Real unit · Innovate Awarding
What you'll be able to do
- Understand the principles of mental capacity
- Understand the application of the principles of mental capacity and consent
- Understand restrictive practices
Person-centred practice Real unit · Innovate Awarding
What you'll be able to do
- Understand the application of person-centred practices in care settings
- Understand the importance of individuals’ relationships
- Work in a person-centred way
Prepare environments and resources for use during healthcare activities Real unit · Innovate Awarding
What you'll be able to do
- Understand how to manage environments for use during healthcare activities
- Prepare environments, medical equipment, devices and resources for use during healthcare activities
- Ensure that environments and resources are ready for their next intended use
Prepare to support individuals within a shared lives arrangement Real unit · Innovate Awarding
What you'll be able to do
- Understand how shared lives arrangements can benefit individuals
- Access and share information relevant to the provision of a shared lives arrangement for individuals
- Address the potential impact on key people of providing a shared lives arrangement
- Carry out an analysis of own development needs before supporting an individual in a shared lives arrangement
Principles of supporting an individual to maintain personal hygiene Real unit · Innovate Awarding
What you'll be able to do
- Understand the importance of good personal hygiene
- Support an individual to maintain personal hygiene
- Understand when poor hygiene may be an indicator of underlying personal issues
Promote choice and independence in adult care settings Real unit · Innovate Awarding
What you'll be able to do
- Promote individuals’ rights to make choices
- Promote individuals’ independence
- Understand the role of risk assessments in promoting person-centred approaches, choice and independence
Promote continuous development in adult care settings Real unit · Innovate Awarding
What you'll be able to do
- Know what is required to be competent in own role
- Demonstrate commitment to own development
- Understand the value of reflective practice
- Use reflective practice to improve ways of working
- Develop leadership behaviours
Promote effective communication in adult care settings Real unit · Innovate Awarding
What you'll be able to do
- Understand why effective communication is important in the work setting
- Understand the variety in people’s communication needs and preferences
- Communicate effectively with others
- Meet the communication and language needs, wishes and preferences of individuals
- Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs, and preferences
- Understand confidentiality in care settings
Promote nutrition and hydration in health and social care settings Real unit · Innovate Awarding
What you'll be able to do
- Understand what makes up a balanced diet
- Understand nutritional guidelines
- Promote nutrition in health and social care settings
- Encourage hydration in health and social care settings
- Understand how to prevent malnutrition in health and social care settings
- Carry out nutritional screening in health and social care settings
- Monitor and record nutrition and hydration needs with individuals in health and social care settings
- Understand factors that affect special dietary requirements in health and social care settings
Promote rights and values in the use of assistive technology in social care Real unit · Innovate Awarding
What you'll be able to do
- Understand rights and values for assistive technology
- Understand how assistive technology can support the rights of an individual and others
- Support the rights of an individual and others in the implementation of assistive technology
Provide independent advocacy support Real unit · Innovate Awarding
What you'll be able to do
- Establish safe boundaries to maintain the advocacy relationship
- Establish the advocacy relationship
- Assist the individual receiving advocacy support to explore and make choices
- Formulate a plan of action
- Support the individual to self-advocate
- Act on the instruction of the person receiving advocacy support
- Review and disengage from the advocacy relationship
Provide support for therapy sessions Real unit · Innovate Awarding
What you'll be able to do
- Understand the benefits of therapy sessions
- Provide support in therapy sessions
- Contribute to the review of therapy sessions
Provide support services to those affected by someone else's substance use Real unit · Innovate Awarding
What you'll be able to do
- Understand the legislation, policies and practice relevant to working with children, young people and families affected by substance use
- Know about the available support services and how to access them
- Understand issues that affect children, and young people within families affected by substance use
- Identify options for individuals affected by someone else’s substance use
- Support individuals affected by someone else’s substance use to review the effectiveness of selected options
Safeguarding in adult care settings Real unit · Innovate Awarding
What you'll be able to do
- Understand the national and local context of safeguarding and protection from abuse and neglect
- Recognise signs of abuse and neglect
- Understand ways to reduce the likelihood of abuse or neglect occurring
- Respond to suspected or disclosed abuse and neglect
- Recognise and report unsafe practices
- Understand the principles of online safety
Support communication with individuals with sensory loss Real unit · Innovate Awarding
What you'll be able to do
- Understand the importance of communication
- Understand how to support communication with individuals with sensory loss
- Support communication with an individual with sensory loss
- Evaluate methods of communication used to support an individual with sensory loss
Support families in maintaining relationships in their wider social structures Real unit · Innovate Awarding
What you'll be able to do
- Understand the importance of social interactions and relationships for families of people with specific needs
- Understand the issues surrounding discrimination
- Support families to access opportunities for social contact within their wider social structures
Support families of individuals with acquired brain injury Real unit · Innovate Awarding
What you'll be able to do
- Understand the importance of working in a family centred way
- Understand the long term effects of acquired brain injury on the family
- Apply legislation that is relevant to carers of individuals with acquired brain injury
- Support families and friends who hold the primary caring role
- Know the support available from other professionals and agencies
Support families who have had a child with a disability Real unit · Innovate Awarding
What you'll be able to do
- Understand the impact on a family of having a child with a disability
- Support families who have a child with a disability
- Support families with a child with a disability to use informal networks and community resources
- Work in partnership with other professionals and agencies to support families with a child with a disability
Support individuals in the use of assistive technology Real unit · Innovate Awarding
What you'll be able to do
- Understand the assistive technology available to support individuals
- Support the selection of assistive technology with individuals
- Support the use of assistive technology aids with an individual
- Evaluate the use of assistive technology to meet identified outcomes
Support individuals in their relationships Real unit · Innovate Awarding
What you'll be able to do
- Understand factors affecting the capacity of individuals to develop or maintain relationships
- Understand how to support individuals in establishing positive relationships
- Support individuals in developing positive relationships
- Support individuals to maintain existing relationships
- Work with individuals to review the support provided for relationships
Support individuals to deal with personal relationship problems Real unit · Innovate Awarding
What you'll be able to do
- Understand how to support individuals to assess personal relationship problems
- Support individuals to overcome personal relationship problems
- Understand how to access specialist support about personal relationship problems
- Understand how to support individuals to end detrimental or harmful relationships
- Work with individuals to review the support provided for dealing with personal relationship problems
Support individuals to maintain personal hygiene Real unit · Innovate Awarding
What you'll be able to do
- Understand the importance of good personal hygiene
- Support individuals to maintain personal hygiene
- Understand when poor hygiene may be an indicator of other underlying personal issues
Support individuals to stay safe from harm or abuse Real unit · Innovate Awarding
What you'll be able to do
- Understand how legislative frameworks support the safeguarding of individuals
- Support individuals to gain understanding of behaviours and situations that may make them vulnerable to harm or abuse
- Support individuals to gain understanding about how to stay safe
- Work in ways that support individuals to stay safe
Support individuals who are substance users Real unit · Innovate Awarding
What you'll be able to do
- Understand substances, their effects and how they might be used
- Enable individuals to adopt safe practices associated with substance use
- Support individuals when they have used substances
- Support individuals in reducing substance use
Support individuals with a learning disability to access healthcare Real unit · Innovate Awarding
What you'll be able to do
- Understand legislation, policies and guidance relevant to individuals with learning disabilities accessing healthcare
- Understand the function of different healthcare services that an individual with learning disabilities may need to access
- Understand the role of professionals within different healthcare services that a person with learning disabilities may need to access
- Understand how plans for healthcare and regular health checks underpin long-term health and well-being for individuals with learning disabilities
- Complete and review plans for healthcare
- Understand the
Support individuals with living dementia to eat and drink Real unit · Innovate Awarding
What you'll be able to do
- Understand how dementia can affect the nutritional needs of individuals
- Understand the effect that mealtime environments can have on an individual living with dementia
- Support an individual living with dementia to eat and drink
Support individuals with multiple conditions and disabilities Real unit · Innovate Awarding
What you'll be able to do
- Understand the impact of multiple conditions and disabilities on individuals
- Understand support available for individuals with multiple conditions and disabilities
- Understand the different roles involved in supporting individuals with multiple conditions and disabilities
- Assist individuals with multiple conditions and disabilities to engage in activities
- Evaluate the support provided to an individual with multiple conditions and disabilities in order to engage in activities
Support individuals with self-directed support Real unit · Innovate Awarding
What you'll be able to do
- Understand self-directed support
- Understand how to support individuals to direct their own support and develop their support plan
- Understand the different ways that individuals can use their personal budget
- Support individuals to direct their support
- Support individuals to use their personal budget in different ways
- Support individuals with an outcome-focused review
Support parents with disabilities Real unit · Innovate Awarding
What you'll be able to do
- Understand the legislative and policy framework that underpins good practice in the support of parents with disabilities
- Understand the support available to parents with disabilities
- Support parents with disabilities
- Support individuals with disabilities to overcome the barriers they may face in becoming parents and bringing up children
- Develop positive working relationships with parents with disabilities
- Work in partnership with other workers, different services and informal support networks
- Understand safeguarding and promoting the welfare of t
Support the assessment of individuals with sensory loss Real unit · Innovate Awarding
What you'll be able to do
- Understand types of assessments available to individuals with sensory loss
- Understand roles involved in assessment of individuals with sensory loss
- Support assessment of individuals with sensory loss
- Review the effects of assessment on service delivery for an individual with sensory loss
Support the promotion of awareness of sensory loss Real unit · Innovate Awarding
What you'll be able to do
- Understand the value of promoting awareness of sensory loss
- Understand the role of self and others in promoting awareness of sensory loss
- Provide information that promotes awareness of sensory loss
Support young people with a disability to make the transition into adulthood Real unit · Innovate Awarding
What you'll be able to do
- Understand the steps and stages of moving from childhood into adulthood
- Understand how having a disability may affect the process of moving from childhood into adulthood
- Understand the options for supporting a young person who has a disability to make the transition into adulthood
- Support a young person with a disability through transition into adulthood
- Support a young person to reflect on the transition
Supporting infection prevention and control in social care Real unit · Innovate Awarding
What you'll be able to do
- Understand infection prevention and control policies and guidelines
- Support infection prevention and control practices in the work setting
- Minimise the risk and spread of infection when using equipment
- Understand how to respond to outbreaks of infection in the work setting
- Follow correct recording and reporting procedures regarding infection prevention and control
Supporting neurodiverse individuals Real unit · Innovate Awarding
What you'll be able to do
- Understand the characteristics and diversity of neurodivergent conditions
- Understand the legal, ethical, and policy frameworks that underpin neurodiversity-inclusive practice
- Understand theories and concepts relating to neurodiversity
- Support effective communication and interaction with neurodivergent individuals
- Support personal development and inclusion
- Support wellbeing, safety, and lifelong learning
Supporting trauma-informed practice Real unit · Innovate Awarding
What you'll be able to do
- Define trauma and its effects on adults.
- Recognise signs of trauma and risks of re-traumatisation.
- Apply trauma-informed communication and care approaches.
- Follow legal, ethical and organisational requirements in trauma-related situations.
- Reflect on personal practice and maintain your resilience when supporting individuals affected by trauma.
Test for substance misuse Real unit · Innovate Awarding
What you'll be able to do
- Prepare to test individuals for substance use
- Test for substances
- Communicate outcomes of testing for substances
The purpose and principles of independent advocacy Real unit · Innovate Awarding
What you'll be able to do
- Understand independent advocacy
- Understand principles and values underpinning independent advocacy
- Describe the development of advocacy
- Explain types of advocacy support and their purpose
- Understand the roles and responsibilities of an independent advocate
- Understand advocacy standards
Understand mental health problems Real unit · Innovate Awarding
What you'll be able to do
- Understand the types of mental ill health
- Understand the impact of mental ill health on individuals and others in their social network
Understand mental well-being and mental health promotion Real unit · Innovate Awarding
What you'll be able to do
- Understand the different views on the nature of mental well-being and mental health and the factors that may influence both across the life span
- Implement an effective strategy for promoting mental well-being and mental health with individuals and groups
Understand the administration of medication to individuals living with dementia using a person-centred approach Real unit · Innovate Awarding
What you'll be able to do
- Understand the common medications available to, and appropriate for, individuals living with dementia
- Understand how to provide person centred care to individuals living with dementia through the appropriate and effective use of medication
Understand the process and experience of dementia Real unit · Innovate Awarding
What you'll be able to do
- Understand the neurology of dementia
- Understand the impact of recognition and diagnosis of dementia
- Understand how dementia care must be underpinned by a person-centred approach
Understand the role of communication and interactions with individuals living with dementia Real unit · Innovate Awarding
What you'll be able to do
- Understand that individuals living with dementia may communicate in different ways
- Understand the importance of positive interactions with individuals living with dementia
- Understand the factors which can affect interactions and communication of individuals living with dementia
Undertake agreed pressure area care Real unit · Innovate Awarding
What you'll be able to do
- Understand the anatomy and physiology of the skin in relation to pressure area care
- Understand good practice in relation to own role when undertaking pressure area care
- Follow the agreed care plan
- Understand the use of materials, equipment and resources are available when undertaking pressure area care
- Prepare to undertake pressure area care
- Undertake pressure area care
Undertake physiological measurements Real unit · Innovate Awarding
What you'll be able to do
- Understand relevant legislation, policy and good practice for undertaking physiological measurements
- Understand the physiological states that can be measured
- Prepare to take physiological measurements
- Undertake physiological measurements
- Record and report results of physiological measurements
Using mobile and assistive digital devices in health and social care Real unit · Innovate Awarding
What you'll be able to do
- Set up and configure mobile and assistive devices to meet user needs
- Use applications and data on mobile or assistive devices effectively
- Set up and configure mobile and assistive devices to meet user needs
- Use applications and data on mobile or assistive devices effectively
- Transfer and synchronise data between devices securely
Ways of working in adult care settings Real unit · Innovate Awarding
What you'll be able to do
- Understand agreed ways of working
- Work in ways that are agreed with the employer
- Understand working relationships in care settings
- Work in partnership with others
Work with professionals and agencies to support individuals with physical disabilities Real unit · Innovate Awarding
What you'll be able to do
- Understand the contribution that other professionals and agencies can make to support individuals with physical disabilities
- Assess the needs of individuals with physical disabilities for inclusive social care provision
- Demonstrate partnership working
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Assess the need for, and plan awareness raising of health and wellbeing issues
- Standard
Communicate with older people and their carers
- Standard
Contribute to raising awareness about the electoral process
- Standard
Create an environment to protect older people from abuse
- Standard
Develop practices which promote choice, well-being and protection of all individuals
- Standard
Establish with groups, communities and organisations their interests, concerns and priorities and enable them to identify acceptable representation
- Standard
Manage environments and resources for use during healthcare activities
- Standard
Promote people's rights and encourage them to recognise their responsibilities
- Standard
Promote the needs, interests and rights of individuals and groups in the community
- Standard
Support children and young people who use alcohol or other substances
- Standard
Support individuals with neurological conditions to optimise their independence
- Standard
Support the implementation, monitoring, evaluation and improvement of awareness raising around health and wellbeing issues
04Where it leads
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
Where this can lead
Intranet Content Specialist
This work can lead to regional intranet content management, digital workplace consultancy, or a role directing digital employee experience.
See the whole journey05The credits
The credits, and who awards them
Level 3 credits are regulated, and they are awarded by Innovate Awarding rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Anatomy, physiology, health and wellbeingAssess the needs of carers and familiesCarry out initial assessments to identify and prioritise the needs of substance misusersCarrying out comprehensive substance misuse assessmentContribute to effective team working in adult care settingsContribute to raising awareness of health issuesDevelop and sustain effective working relationships with staff in other agenciesDigital communication fundamentals in health and social care
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration The Coach You have to open the conversation in “Safeguarding in adult care settings”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
- Rehearse the conversation Apply
“Safeguarding in adult care settings” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Bring your own plan Create
For “Digital project management in health and social care” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Map a live decision Analyse
“Digital data and spreadsheet management in health and social care” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Contribute to effective team working in adult care settings” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
IAO Level 3 Diploma in Adult Care
- Assess the need for, and plan awareness raising of health and wellbeing issues
- Communicate with older people and their carers
- Contribute to raising awareness about the electoral process
- Create an environment to protect older people from abuse
- Develop practices which promote choice, well-being and protection of all individuals
- Establish with groups, communities and organisations their interests, concerns and priorities and enable them to identify acceptable representation
- Manage environments and resources for use during healthcare activities
- Promote people's rights and encourage them to recognise their responsibilities
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Anatomy, physiology, health and wellbeing, one of this qualification's own units.
Applied to your work in any of these jobs
Which job do you mean?
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for IAO Level 3 Diploma in Adult Care
85 units in this credential, in the order it lists them, awarded by Innovate Awarding.
- Anatomy, physiology, health and wellbeing
- Assess the needs of carers and families
- Carry out initial assessments to identify and prioritise the needs of substance misusers
- Carrying out comprehensive substance misuse assessment
- Contribute to effective team working in adult care settings
- Contribute to raising awareness of health issues
and 79 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.