UK
How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer NOCN has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and NOCN awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NOCN.

More on studying for a qualification

01What it is

NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NOCN. It does the teaching and the mapping. NOCN sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

02The units

What each unit actually teaches you to do

Introduction to Human Resources Real unit · NOCN
This unit introduces learners to the role and purpose of Human Resources within organisations, covering recruitment, training, compliance, and stakeholder expectations. You'll also understand the importance of confidentiality and ethical practice in HR.

What you'll be able to do

  • Explain the role of Human Resources in an organisation.
  • Explain the purpose of Human Resources in an organisation.
  • Describe the main functions of Human Resources, including recruitment.
  • Describe the main functions of Human Resources, including training.
  • Describe the main functions of Human Resources, including compliance.
  • Identify key Human Resources stakeholders.
  • Describe the expectations of key Human Resources stakeholders.
  • Explain the importance of confidentiality in Human Resources.
  • Explain the importance of ethical practices in Human Resources.
Principles of Human Resources Administration Real unit · NOCN
You'll develop knowledge of key Human Resources administrative tasks such as onboarding, employee record maintenance, absence management, and payroll processing. The unit emphasises the importance of accuracy, legal compliance, and employee engagement throughout these processes.

What you'll be able to do

  • Describe key Human Resources administrative tasks.
  • Explain the onboarding process for new employees.
  • Explain the significance of the onboarding process in employee engagement.
  • Explain the importance of maintaining accurate employee records.
  • Explain the importance of maintaining legally compliant employee records.
  • Describe the basic principles of managing employee absences.
  • Describe the basic principles of managing payroll-related data.
Workplace Rights and Responsibilities Real unit · NOCN
This unit covers employee rights and responsibilities under local and national employment law, including pay, working conditions, discrimination, harassment, and data protection. You'll also understand employer obligations for a safe, inclusive workplace and the disciplinary and grievance procedures.

What you'll be able to do

  • Explain employee rights under local and national employment law.
  • Describe employee responsibilities under local and national employment law.
  • Explain the importance of workplace equality.
  • Explain the importance of workplace diversity.
  • Explain the importance of workplace inclusion (EDI).
  • Describe employer obligations in providing a safe working environment.
  • Describe employer obligations in providing an inclusive working environment.
  • Explain the purpose of disciplinary procedures in workplace management.
  • Explain the purpose of grievance procedures in workplace management.
By email

Free, by email

Is this the right qualification for you?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

Your employer, or 'self-employed'

Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.

03Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 42 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

HR Operations Associate

This work can lead to a senior HR administrator role, an HRIS analyst role working with HR systems, or an HR business partner role advising on people matters.

See the whole journey
Still deciding?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

04The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by NOCN rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Introduction to Human ResourcesPrinciples of Human Resources AdministrationWorkplace Rights and Responsibilities

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Rather than work through “Introduction to Human Resources” in the abstract, bring me the piece of it you are dealing with this week.
You I have got the write-up due Friday and I have not started it.
The Coach Then that is the lesson. Tell me what it has to say, and we will get the shape of it down before we worry about the words.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring the real thing Apply

    “Introduction to Human Resources” is taught against the work in front of you rather than a worked example. You bring what you are doing this week and it becomes the practice.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Introduction to Human Resources, one of this qualification's own units.

Introduction to Human Resources Level 2

Applied to your work in any of these jobs

Which job do you mean?
HR Operations AssociateHR Operations CoordinatorHR CoordinatorAssociate HR CoordinatorHR Coordinator, Regional SupportPeople Operations Coordinator

This unit introduces learners to the role and purpose of Human Resources within organisations, covering recruitment, training, compliance, and stakeholder expectations. Learners will also understand the importance of confidentiality and ethical practice in HR.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for NOCN Level 2 Award in Human Resources Administration

3 units in this credential, in the order it lists them, awarded by NOCN.

  1. Introduction to Human Resources
  2. Principles of Human Resources Administration
  3. Workplace Rights and Responsibilities
These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

Read the Zavmo manifesto to understand how you will be taught Meet your tutors

Or try another one

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Start my free AI Fluency module

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.