How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Propertymark Qualifications has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Propertymark Qualifications awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Propertymark Qualifications.
This qualification is a vocationally-related certificate in property agency, specialising in lettings. It covers general law and practice, residential lettings, and property management. It is designed for individuals working or intending to work in the property services sector as letting agents.
These are the units Propertymark Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Propertymark Qualifications. It does the teaching and the mapping. Propertymark Qualifications sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
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What each unit actually teaches you to do
General Law and Practice for Property Agents - England and Wales Real unit · Propertymark Qualifications
What you'll be able to do
- Understand the fundamental principles of the law of agency.
- Understand the fundamental principles of contract law.
- Understand the fundamental principles of land law.
- Understand the fundamental principles of town and country planning law.
- Understand the fundamental principles relating to the law of tort.
- Understand relevant principles of discrimination law.
- Understand the different methods available for handling complaints and dispute resolution.
General Law and Practice for Property Agents - Northern Ireland Real unit · Propertymark Qualifications
What you'll be able to do
- Understand the fundamental principles of the law of agency.
- Understand the fundamental principles of contract law.
- Understand the fundamental principles of land law.
- Understand the fundamental principles of town and country planning law.
- Understand the fundamental principles relating to the law of tort.
- Understand relevant principles of discrimination law.
- Understand the different methods available for handling complaints and dispute resolution.
Residential Lettings, Property Management and Practice - England Real unit · Propertymark Qualifications
What you'll be able to do
- Understand the main services offered by letting agents.
- Understand the market appraisal process for rental properties.
- Understand the preparation required before marketing a rental property.
- Understand the purpose and content of inventories.
- Understand the purpose and content of schedule of condition reports.
- Understand check-in procedures for rental properties.
- Understand check-out procedures for rental properties.
- Understand the regulations relating to tenancy deposits.
- Understand the legal requirements to ensure safety in residential property offered for letting.
- Understand the legal requirements to ensure energy efficiency in residential property offered for letting.
- Understand the legal requirements to ensure fitness for human habitation in residential property offered for letting.
- Understand the legislation relating to Houses in Multiple Occupation (HMOs).
- Understand the processes for dealing with applications for rental properties.
- Understand the processes for dealing with offers for rental properties.
- Understand the referencing of applicants for rental properties.
- Understand the referencing of guarantors for rental properties.
- Understand the process of preparing tenancy documentation.
- Understand the process of providing tenancy documentation.
- Understand the management of rents payable in respect of residential tenancies.
- Understand the procedures to be followed when tenancy agreements are amended.
- Understand the procedures to be followed when tenancy agreements are extended.
- Understand the procedures to be followed when tenancy agreements are renewed.
- Understand the principles of tenant protection.
- Understand how tenancies can be ended.
- Understand repairing responsibilities in residential lettings.
- Understand how repairs and maintenance should be managed in residential lettings.
Residential Lettings, Property Management and Practice - Wales Real unit · Propertymark Qualifications
What you'll be able to do
- Understand the main services offered by letting agents.
- Understand the market appraisal process for rental properties.
- Understand the preparation required before marketing a rental property.
- Understand the purpose and content of inventories.
- Understand the purpose and content of schedule of condition reports.
- Understand check-in procedures for rental properties.
- Understand check-out procedures for rental properties.
- Understand the regulations relating to tenancy deposits.
- Understand the legal requirements to ensure safety in residential property offered for letting.
- Understand the legal requirements to ensure energy efficiency in residential property offered for letting.
- Understand the legal requirements to ensure fitness for human habitation in residential property offered for letting.
- Understand the legislation relating to Houses in Multiple Occupation (HMOs).
- Understand the processes for dealing with applications for rental properties.
- Understand the processes for dealing with offers for rental properties.
- Understand the referencing of applicants for rental properties.
- Understand the referencing of guarantors for rental properties.
- Understand the process of preparing occupation contract documentation.
- Understand the process of providing occupation contract documentation.
- Understand the management of rents payable in respect of occupation contracts.
- Understand the procedures to be followed when occupation contracts are amended.
- Understand the procedures to be followed when occupation contracts are extended.
- Understand the procedures to be followed when occupation contracts are renewed.
- Understand the principles of contract holder protection.
- Understand how occupation contracts can be ended.
- Understand repairing responsibilities in residential lettings.
- Understand how repairs and maintenance should be managed in residential lettings.
Residential Lettings, Property Management and Practice – Northern Ireland Real unit · Propertymark Qualifications
What you'll be able to do
- Understand the main services offered by letting agents.
- Understand the market appraisal process for rental properties.
- Understand the preparation required before marketing a rental property.
- Understand the purpose and content of inventories.
- Understand the purpose and content of schedule of condition reports.
- Understand check-in procedures for rental properties.
- Understand check-out procedures for rental properties.
- Understand the regulations relating to tenancy deposits.
- Understand the legal requirements to ensure safety in residential property offered for letting.
- Understand the legal requirements to ensure energy efficiency in residential property offered for letting.
- Understand the legal requirements to ensure habitability in residential property offered for letting.
- Understand the legislation relating to Houses in Multiple Occupation (HMOs).
- Understand the processes for dealing with applications for rental properties.
- Understand the processes for dealing with offers for rental properties.
- Understand the referencing of applicants for rental properties.
- Understand the referencing of guarantors for rental properties.
- Understand the process of preparing tenancy documentation.
- Understand the process of providing tenancy documentation.
- Understand the management of rents payable in respect of residential tenancies.
- Understand the procedures to be followed when tenancy agreements are amended.
- Understand the procedures to be followed when tenancy agreements are extended.
- Understand the procedures to be followed when tenancy agreements are renewed.
- Understand the principles of tenant protection.
- Understand how tenancies can be ended.
- Understand repairing responsibilities in residential lettings.
- Understand how repairs and maintenance should be managed in residential lettings.
The Practice of a Property Professional Real unit · Propertymark Qualifications
What you'll be able to do
- Understand health, safety and security procedures within a property agency environment.
- Understand the characteristics of basic property types.
- Understand basic construction methods used in residential properties.
- Understand the range of services provided by property agents and their implications for clients.
- Understand environmental considerations relating to properties and their impact.
- Understand basic techniques for promoting and selling the services of a property agent.
- Understand different marketing methods used in property agency.
The Role of the Property Professional Real unit · Propertymark Qualifications
What you'll be able to do
- Explain professionalism in the role of a property agent.
- Understand key legislation applicable to all property agents.
- Demonstrate how to work effectively with Information Technology (IT) within a property agency.
- Demonstrate how to work effectively and professionally with clients and customers as a property agent.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Comply with private landlord registration requirements
- Standard
Identify and advise prospective tenants regarding properties
- Standard
Progress applications to rent property
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
Where this can lead
Real Estate Coordinator
This work can lead to a senior real estate manager role, a real estate data analyst role, or a corporate facilities manager role.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by Propertymark Qualifications rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
General Law and Practice for Property Agents - England and WalesGeneral Law and Practice for Property Agents - Northern IrelandResidential Lettings, Property Management and Practice - EnglandResidential Lettings, Property Management and Practice - WalesResidential Lettings, Property Management and Practice – Northern IrelandThe Practice of a Property ProfessionalThe Role of the Property Professional
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Lead it Apply
“Residential Lettings, Property Management and Practice - England” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Comply with private landlord registration requirements
- Identify and advise prospective tenants regarding properties
- Progress applications to rent property
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from General Law and Practice for Property Agents - England and Wales, one of this qualification's own units.
Applied to your work in any of these jobs
This unit provides a comprehensive overview of fundamental legal principles for property agents in England and Wales, including agency, contract, land, planning, tort, and discrimination law. Learners will also explore complaint handling procedures.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Propertymark Qualifications Level 3 Certificate in Property Agency (Lettings)
7 units in this credential, in the order it lists them, awarded by Propertymark Qualifications.
- General Law and Practice for Property Agents - England and Wales
- General Law and Practice for Property Agents - Northern Ireland
- Residential Lettings, Property Management and Practice - England
- Residential Lettings, Property Management and Practice - Wales
- Residential Lettings, Property Management and Practice – Northern Ireland
- The Practice of a Property Professional
and 1 more in the full unit list below.
Free tools
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Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.