UK

SFEDI Enterprises Ltd. T/A SFEDI Awards · RQF Level 2

SFEDI Awards Level 2 Diploma in Introduction to Procurement (IoSCM)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits40
  • Guided learning40 hours
  • Units in this qualification16

Awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards · on the Ofqual register

Start here

See how this course maps onto your role

Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.

Check my fluency, free

About 5 minutes · No card · Nothing to commit to

What you’ll learn

What each unit actually teaches you to do

The Level 2 diploma provides an introduction to procurement principles. It is intended for individuals in warehousing and distribution who need a basic understanding of supply chains. The qualification covers supply chain operations, team leadership, warehousing processes, and business fundamentals.

These are the units SFEDI Enterprises Ltd. T/A SFEDI Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Introduction to Business FundamentalsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll explore fundamental business concepts, understanding the purpose and functions of various businesses, the importance of effective communication, and the scale and scope of quality management systems. This unit develops knowledge to apply these concepts in business contexts.

What you'll be able to do

  • Understand the purpose and functions of a range of businesses.
  • Understand the importance of effective communication skills within a business.
  • Understand the scale and scope of quality management systems.
Introduction to Costs and Resources in BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
It teaches you to identify and manage key business resources safely and understand the importance of efficient cost accounting. You'll explain cost accounting components and evaluate the value of preparing basic financial statements.

What you'll be able to do

  • 1.Know how to identify and manage key resources safely.2.Understand the importance of cost accounting efficiently in business
Introduction to Customer Service PrinciplesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit introduces learners to customer service principles, focusing on meeting the needs of diverse customer types and understanding organisational policies for maintaining effective customer relationships. You'll also explore supporting customer service improvements.

What you'll be able to do

  • Understand the principles of customer service
  • Understand how to meet the needs of a diverse range of customer types
  • Understand an organisation's policies and procedures for developing and maintaining effective relationships with customers
  • Understand how to support customer service improvements within a business
Introduction to International Trade and Freight OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit introduces learners to the principles of international trade and freight operations, covering the identification of goods for trade, selection of suitable transport modes, and relevant national and international legislation. You'll develop an understanding of the links between trade, freight, goods, and transport.

What you'll be able to do

  • Understand Trade and Freight
  • Understand how to identify the goods to be traded
  • Understand how to identify, select, and recommend suitable modes of transporting goods
  • Understand the national and international legislation and regulations relevant to the transportation of goods
  • Identify risks that can occur in international trade
  • Support effective planning for international trade
Introduction to Logistics OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit provides learners with foundational knowledge of logistics operations, covering the function and purpose of logistics, various logistics activities, and the impact of organisational policies and procedures. You'll also support improvements to logistics functions.

What you'll be able to do

  • Understand the function of logistics
  • Understand the logistics activities used by organisations
  • Understand how organisational policies and procedures affect logistics operations
  • Support improvements to the logistics function within a business
Introduction to Manufacturing, Planning and Control OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll gain an understanding of the manufacturing process, including engaging external organisations and manufacturing improvement techniques. The unit also covers evaluation of effective production planning within a manufacturing environment.

What you'll be able to do

  • Understand the manufacturing process
  • Understand the process of engaging external organisations to participate in the manufacturing process
  • Evaluate effective production planning
  • Understand manufacturing improvement techniques
Introduction to Ports and Shipping OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit covers the function and role of ports and shipping operations, including their key elements and organisational context. You'll evaluate the advantages and disadvantages of ports and shipping and understand relevant policies and procedures for monitoring these operations.

What you'll be able to do

  • Understand the function of ports and shipping
  • Evaluate the role of ports and shipping
  • Understand the policies and procedures that affect ports and shipping
  • Support the monitoring of ports and shipping within an organisational context
Introduction to Principles of Supplier RelationshipsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll examine the role and importance of supplier relationships, different relationship types, and relevant policies and procedures. The unit also covers effective monitoring of supplier relationships and their impact on business performance.

What you'll be able to do

  • Understand the role of supplier relationships
  • Understand the importance of effective supplier relationships
  • Understand how policies and procedures affect supplier relationships
  • Understand effective monitoring of supplier relationships
Introduction to Procurement PrinciplesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit introduces learners to the principles of procurement, including the role of procurement and purchasing functions, stages of the purchasing process, and supply market information. You'll learn to monitor supplier performance and evaluate procurement importance.

What you'll be able to do

  • Understand the role of the procurement and purchasing function
  • Understand the stages of the purchasing process
  • Understand the concept of supply market information
  • Follow the requirements and processes of monitoring supplier performance
  • Evaluate the importance of a purchasing contract and define its purpose
Introduction to Supplier Selection and Product SourcingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll develop knowledge of supplier selection and product sourcing, including preparing supply schedules, purchasing methods, and contributing to effective stock control. The unit emphasises identifying necessary resources and managing supplies within a business context.

What you'll be able to do

  • Understand how to prepare a schedule of the supplies needed for your business
  • Understand how to purchase supplies for a business
  • Contribute to effective stock control of a business’s supplies
Introduction to Supply Chain OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit provides an introduction to supply chain operations, focusing on the characteristics and links within a supply chain, roles of organisations, communication methods, and key functions and inter-relations within a typical supply chain.

What you'll be able to do

  • Understand the characteristics and links within a Supply Chain 2.Understand the roles of other organisations in the supply chain 3.Understand the communication methods used within a supply chain 4.Understand the key functions and inter-relations of a typical supply chain
Introduction to Technologies used within Manufacturing OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll explore the role and function of information technology within manufacturing operations, including key elements, advantages, and limitations. The unit also covers organisational policies and procedures affecting IT in manufacturing environments.

What you'll be able to do

  • Understand the function of IT in manufacturing
  • Understand the role of IT in manufacturing
  • Understand the policies and procedures that affect IT in manufacturing
Introduction to Warehousing and Inventory ProcessesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit covers warehousing and inventory processes, including the purpose of inventory, goods receipt procedures, key warehousing activities, manual handling equipment, and health and safety responsibilities. You'll evaluate the purpose and functions of a warehouse.

What you'll be able to do

  • Understand the purpose of inventory
  • Understand how goods are received in a warehouse
  • Understand key warehousing activities and the importance of Manual Handling Equipment
  • Understand the health and safety responsibilities in a warehouse environment
  • Evaluate the purpose and main functions of a warehouse
Introduction to the Principles of Team Development and PerformanceReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit provides learners with an understanding of team development principles, including employee induction, ongoing training, goal setting, and effective communication. You'll also explore promoting team opportunities, addressing challenges, and monitoring team performance against objectives.

What you'll be able to do

  • Understand employee induction programmes and ongoing training plans
  • Support organisational aims through team goal setting and effective communication.
  • Understand how to promote team opportunities and alleviate challenges
  • Monitor and evaluate team performance against agreed objectives
Introduction to the Principles of Team LeadershipReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll be introduced to the principles of team leadership, including the role, responsibilities, authority, and accountability of a team leader. The unit covers building a shared sense of purpose and effective communication within a team.

What you'll be able to do

  • Understand the role and responsibilities of a team leader
  • Understand the authority and accountability levels of a team leader
  • Understand how a team leader builds a shared sense of purpose with a team
  • Understand how to communicate effectively within a team
Introduction to the Purpose and Value of Internal Quality AssuranceReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll study the purpose and value of internal quality assurance within supply chains, including ensuring quality goods, principles of expediting, managing supply risks, and the importance of feedback for performance improvement. The unit also covers considerations for disposing of goods.

What you'll be able to do

  • Understand how to ensure the supply of quality goods
  • Understand the purpose of Expediting
  • Understand supply risks and the value of feedback to improve future performance
  • Understand the factors to consider when disposing of goods

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Introduction to Business FundamentalsIntroduction to Costs and Resources in BusinessIntroduction to Customer Service PrinciplesIntroduction to International Trade and Freight OperationsIntroduction to Logistics OperationsIntroduction to Manufacturing, Planning and Control OperationsIntroduction to Ports and Shipping OperationsIntroduction to Principles of Supplier Relationships

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Supply Chain Coordinator

This Supply Chain Analyst role is your springboard. If you're eager to learn, meticulous in your work, and ready to contribute to a truly global operation, you'll find plenty of opportunities to grow your career here at International Business Global. We're excited to see where you take it.

See the whole journey →
Opens the roleSupply Chain CoordinatorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the roleAssociate Supply Chain CoordinatorOne of the jobs this qualification is a route intoSee the role →Opens the roleJunior Supply Chain AssistantOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate International Shipping and Receiving CoordinatorOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate International Manufacturing CoordinatorOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate International Materials CoordinatorOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →

Showing 6 roles, drawn from 7 job records mapped to this qualification.

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Introduction to Business FundamentalsLevel 2

Applied to your work in any of these jobs

Which job do you mean?
Supply Chain CoordinatorAssociate Supply Chain CoordinatorJunior Supply Chain AssistantAssociate International Shipping and Receiving CoordinatorAssociate International Manufacturing CoordinatorAssociate International Materials Coordinator

Learners will explore fundamental business concepts, understanding the purpose and functions of various businesses, the importance of effective communication, and the scale and scope of quality management systems. This unit develops knowledge to apply these concepts in business contexts.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for SFEDI Awards Level 2 Diploma in Introduction to Procurement (IoSCM)

16 units in this credential, in the order it lists them, awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards.

  1. Introduction to Business Fundamentals
  2. Introduction to Costs and Resources in Business
  3. Introduction to Customer Service Principles
  4. Introduction to International Trade and Freight Operations
  5. Introduction to Logistics Operations
  6. Introduction to Manufacturing, Planning and Control Operations

and 10 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.