SFEDI Enterprises Ltd. T/A SFEDI Awards · RQF Level 2
SFEDI Awards Level 2 Diploma in Introduction to Manufacturing and Production (IoSCM)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits40
- Guided learning40 hours
- Units in this qualification15
Awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
This Level 2 diploma introduces manufacturing and production principles. It is aimed at individuals working in warehousing and distribution who require a foundational understanding of supply chains. Learners are introduced to team leadership, warehousing processes, and procurement principles.
These are the units SFEDI Enterprises Ltd. T/A SFEDI Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Introduction to Business FundamentalsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose and functions of a range of businesses.
- Understand the importance of effective communication skills within a business.
- Understand the scale and scope of quality management systems.
Introduction to Costs and Resources in BusinessReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- 1.Know how to identify and manage key resources safely.2.Understand the importance of cost accounting efficiently in business
Introduction to Customer Service PrinciplesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the principles of customer service
- Understand how to meet the needs of a diverse range of customer types
- Understand an organisation's policies and procedures for developing and maintaining effective relationships with customers
- Understand how to support customer service improvements within a business
Introduction to International Trade and Freight OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand Trade and Freight
- Understand how to identify the goods to be traded
- Understand how to identify, select, and recommend suitable modes of transporting goods
- Understand the national and international legislation and regulations relevant to the transportation of goods
- Identify risks that can occur in international trade
- Support effective planning for international trade
Introduction to Logistics OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the function of logistics
- Understand the logistics activities used by organisations
- Understand how organisational policies and procedures affect logistics operations
- Support improvements to the logistics function within a business
Introduction to Manufacturing, Planning and Control OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the manufacturing process
- Understand the process of engaging external organisations to participate in the manufacturing process
- Evaluate effective production planning
- Understand manufacturing improvement techniques
Introduction to Ports and Shipping OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the function of ports and shipping
- Evaluate the role of ports and shipping
- Understand the policies and procedures that affect ports and shipping
- Support the monitoring of ports and shipping within an organisational context
Introduction to Principles of Supplier RelationshipsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of supplier relationships
- Understand the importance of effective supplier relationships
- Understand how policies and procedures affect supplier relationships
- Understand effective monitoring of supplier relationships
Introduction to Procurement PrinciplesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of the procurement and purchasing function
- Understand the stages of the purchasing process
- Understand the concept of supply market information
- Follow the requirements and processes of monitoring supplier performance
- Evaluate the importance of a purchasing contract and define its purpose
Introduction to Supplier Selection and Product SourcingReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to prepare a schedule of the supplies needed for your business
- Understand how to purchase supplies for a business
- Contribute to effective stock control of a business’s supplies
Introduction to Supply Chain OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the characteristics and links within a Supply Chain 2.Understand the roles of other organisations in the supply chain 3.Understand the communication methods used within a supply chain 4.Understand the key functions and inter-relations of a typical supply chain
Introduction to Technologies used within Manufacturing OperationsReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the function of IT in manufacturing
- Understand the role of IT in manufacturing
- Understand the policies and procedures that affect IT in manufacturing
Introduction to Warehousing and Inventory ProcessesReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose of inventory
- Understand how goods are received in a warehouse
- Understand key warehousing activities and the importance of Manual Handling Equipment
- Understand the health and safety responsibilities in a warehouse environment
- Evaluate the purpose and main functions of a warehouse
Introduction to the Principles of Team Development and PerformanceReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand employee induction programmes and ongoing training plans
- Support organisational aims through team goal setting and effective communication.
- Understand how to promote team opportunities and alleviate challenges
- Monitor and evaluate team performance against agreed objectives
Introduction to the Principles of Team LeadershipReal unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role and responsibilities of a team leader
- Understand the authority and accountability levels of a team leader
- Understand how a team leader builds a shared sense of purpose with a team
- Understand how to communicate effectively within a team
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Associate Supply Chain Coordinator
This Associate role is just the beginning. We're looking for someone who sees this as a launchpad for a long and successful career in Operations. We'll invest in your development, give you opportunities to learn, and help you carve out a path that suits your ambitions.
See the whole journey →How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will explore fundamental business concepts, understanding the purpose and functions of various businesses, the importance of effective communication, and the scale and scope of quality management systems. This unit develops knowledge to apply these concepts in business contexts.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for SFEDI Awards Level 2 Diploma in Introduction to Manufacturing and Production (IoSCM)
15 units in this credential, in the order it lists them, awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards.
- Introduction to Business Fundamentals
- Introduction to Costs and Resources in Business
- Introduction to Customer Service Principles
- Introduction to International Trade and Freight Operations
- Introduction to Logistics Operations
- Introduction to Manufacturing, Planning and Control Operations
and 9 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.