How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer SFEDI Enterprises Ltd. T/A SFEDI Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and SFEDI Enterprises Ltd. T/A SFEDI Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from SFEDI Enterprises Ltd. T/A SFEDI Awards.
This Level 2 diploma introduces manufacturing and production principles. It is aimed at individuals working in warehousing and distribution who require a foundational understanding of supply chains. Learners are introduced to team leadership, warehousing processes, and procurement principles.
These are the units SFEDI Enterprises Ltd. T/A SFEDI Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with SFEDI Enterprises Ltd. T/A SFEDI Awards. It does the teaching and the mapping. SFEDI Enterprises Ltd. T/A SFEDI Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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What each unit actually teaches you to do
Introduction to Business Fundamentals Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose and functions of a range of businesses.
- Understand the importance of effective communication skills within a business.
- Understand the scale and scope of quality management systems.
Introduction to Costs and Resources in Business Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- 1.Know how to identify and manage key resources safely.2.Understand the importance of cost accounting efficiently in business
Introduction to Customer Service Principles Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the principles of customer service
- Understand how to meet the needs of a diverse range of customer types
- Understand an organisation's policies and procedures for developing and maintaining effective relationships with customers
- Understand how to support customer service improvements within a business
Introduction to International Trade and Freight Operations Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand Trade and Freight
- Understand how to identify the goods to be traded
- Understand how to identify, select, and recommend suitable modes of transporting goods
- Understand the national and international legislation and regulations relevant to the transportation of goods
- Identify risks that can occur in international trade
- Support effective planning for international trade
Introduction to Logistics Operations Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the function of logistics
- Understand the logistics activities used by organisations
- Understand how organisational policies and procedures affect logistics operations
- Support improvements to the logistics function within a business
Introduction to Manufacturing, Planning and Control Operations Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the manufacturing process
- Understand the process of engaging external organisations to participate in the manufacturing process
- Evaluate effective production planning
- Understand manufacturing improvement techniques
Introduction to Ports and Shipping Operations Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the function of ports and shipping
- Evaluate the role of ports and shipping
- Understand the policies and procedures that affect ports and shipping
- Support the monitoring of ports and shipping within an organisational context
Introduction to Principles of Supplier Relationships Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of supplier relationships
- Understand the importance of effective supplier relationships
- Understand how policies and procedures affect supplier relationships
- Understand effective monitoring of supplier relationships
Introduction to Procurement Principles Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role of the procurement and purchasing function
- Understand the stages of the purchasing process
- Understand the concept of supply market information
- Follow the requirements and processes of monitoring supplier performance
- Evaluate the importance of a purchasing contract and define its purpose
Introduction to Supplier Selection and Product Sourcing Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand how to prepare a schedule of the supplies needed for your business
- Understand how to purchase supplies for a business
- Contribute to effective stock control of a business’s supplies
Introduction to Supply Chain Operations Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the characteristics and links within a Supply Chain 2.Understand the roles of other organisations in the supply chain 3.Understand the communication methods used within a supply chain 4.Understand the key functions and inter-relations of a typical supply chain
Introduction to Technologies used within Manufacturing Operations Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the function of IT in manufacturing
- Understand the role of IT in manufacturing
- Understand the policies and procedures that affect IT in manufacturing
Introduction to Warehousing and Inventory Processes Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the purpose of inventory
- Understand how goods are received in a warehouse
- Understand key warehousing activities and the importance of Manual Handling Equipment
- Understand the health and safety responsibilities in a warehouse environment
- Evaluate the purpose and main functions of a warehouse
Introduction to the Principles of Team Development and Performance Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand employee induction programmes and ongoing training plans
- Support organisational aims through team goal setting and effective communication.
- Understand how to promote team opportunities and alleviate challenges
- Monitor and evaluate team performance against agreed objectives
Introduction to the Principles of Team Leadership Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
What you'll be able to do
- Understand the role and responsibilities of a team leader
- Understand the authority and accountability levels of a team leader
- Understand how a team leader builds a shared sense of purpose with a team
- Understand how to communicate effectively within a team
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
Where this can lead
Associate Supply Chain Coordinator
This role can lead into more senior supply chain work, such as a senior supply chain specialist or a supply chain manager.
See the whole journeyThe credits, and who awards them
Level 2 credits are regulated, and they are awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Introduction to Business FundamentalsIntroduction to Costs and Resources in BusinessIntroduction to Customer Service PrinciplesIntroduction to International Trade and Freight OperationsIntroduction to Logistics OperationsIntroduction to Manufacturing, Planning and Control OperationsIntroduction to Ports and Shipping OperationsIntroduction to Principles of Supplier Relationships
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Introduction to Manufacturing, Planning and Control Operations” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Lead it Apply
“Introduction to the Principles of Team Development and Performance” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Introduction to Business Fundamentals, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will explore fundamental business concepts, understanding the purpose and functions of various businesses, the importance of effective communication, and the scale and scope of quality management systems. This unit develops knowledge to apply these concepts in business contexts.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for SFEDI Awards Level 2 Diploma in Introduction to Manufacturing and Production (IoSCM)
15 units in this credential, in the order it lists them, awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards.
- Introduction to Business Fundamentals
- Introduction to Costs and Resources in Business
- Introduction to Customer Service Principles
- Introduction to International Trade and Freight Operations
- Introduction to Logistics Operations
- Introduction to Manufacturing, Planning and Control Operations
and 9 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.