UK
How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer SFEDI Enterprises Ltd. T/A SFEDI Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and SFEDI Enterprises Ltd. T/A SFEDI Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from SFEDI Enterprises Ltd. T/A SFEDI Awards.

More on studying for a qualification

01What it is

This vocationally-related qualification gives learners an introduction to the workings of supply chains and the processes involved in their operation. The Level 3 Diploma in Introduction to Manufacturing and Production Management (IoSCM) is suitable for those working in, or intending to work in, warehousing and distribution.

These are the units SFEDI Enterprises Ltd. T/A SFEDI Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with SFEDI Enterprises Ltd. T/A SFEDI Awards. It does the teaching and the mapping. SFEDI Enterprises Ltd. T/A SFEDI Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

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02The units

What each unit actually teaches you to do

Introduction to Improving Team Performance Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit covers team dynamics and development theories, enabling learners to prepare and lead team-building activities. You'll identify barriers to team performance, apply improvement strategies, and support effective communication methods within teams.

What you'll be able to do

  • Understand theoretical models associated with teams, team development, and team improvement strategies
  • Prepare and lead a team- building activity
  • Identify and address barriers to improve a team's performance
  • Support effective communication methods
Introduction to International Trade and Freight Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll explore international trade and freight management, including strategies, planning, operational processes, and financial monitoring. The unit covers import/export functions, marketing plans, and distribution channels within international trade contexts.

What you'll be able to do

  • Understand international trade and freight strategies
  • Understand international freight planning
  • Understand operations processes for international trade and freight
  • Understand the monitoring and implementation of different financial processes
Introduction to Inventory Process Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit introduces learners to inventory process management, covering stock control techniques, economic impacts, and modern inventory systems. You'll analyse different inventory types, assess stock rotation policies, and compare holding methods to plan stock levels effectively.

What you'll be able to do

  • Understand inventory process management
  • Understand stock control and the techniques used to plan stock levels
  • Understand the economic impact of inventory management
  • Understand a range of modern inventory systems
Introduction to Logistics Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll understand the scope and importance of logistics operations, factors influencing logistics activities, and the role of technology in logistics. The unit also covers the development, monitoring, and control of logistics protocols.

What you'll be able to do

  • Understand the importance of logistics operations
  • Understand the factors that influence logistics activities
  • Understand how technology supports logistics operations
  • Understand the requirements for developing, monitoring, and controlling logistics protocols
Introduction to Marketing Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll understand the role of marketing within organisations and how consumer behaviour influences marketing communication strategies. The unit covers tools for auditing the marketing environment and the processes involved in conducting market research.

What you'll be able to do

  • Understand the role marketing plays within an organisation 2.Understand how consumer behaviour impacts marketing communication strategies
  • Understand how to employ various tools to audit the marketing environment
  • Understand the processes for conducting market research
Introduction to Procurement Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit introduces learners to the role of procurement within the value chain and its alignment with business strategy. You'll evaluate different procurement sectors and understand how procurement functions impact organisational performance.

What you'll be able to do

  • Understand the role of Procurement in the Value Chain
  • Understand the links between Procurement and Business Strategy
  • Evaluate the different procurement sectors
Introduction to Procurement Management in Action Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit provides learners with an understanding of purchasing and procurement roles within organisations. You'll explore sourcing stages, evaluate contracts and service level agreements, and consider market competitiveness impacts.

What you'll be able to do

  • Understand the role of purchasing and procurement within an organisation
  • Understand the stages of sourcing and procurement
  • Evaluate Contracts and Service Level Agreements (SLA)
Introduction to Procurement Processes Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll understand how procurement interacts with external organisations and supports business objectives. The unit covers relevant national legislation and the components of the purchasing cycle to inform effective procurement management.

What you'll be able to do

  • Understand how procurement interacts with external organisations
  • Understand how procurement supports a business's objectives
  • Understand national legislation relevant to procurement
  • Understand the components of the purchasing cycle
Introduction to Production Planning and Control Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit provides learners with knowledge of production planning and its role in supporting business strategy. You'll explore production processes, the relationship with Sales and Operations Planning, and quality techniques aligned with production planning.

What you'll be able to do

  • Understand how Production Planning supports business strategy
  • Understand a range of processes that support Production Planning
  • Understand the relationship between Sales and Operations Planning (S&OP) and Production Planning tools
  • Know how Quality Techniques align with Production Planning
Introduction to Ship and Port Operations Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit introduces learners to shipboard operations and essential marine legislation. You'll understand ship cargo and deck equipment use, hazardous cargo identification, and nautical terminology related to ship layout and handling.

What you'll be able to do

  • Understand the range of activities involved in shipboard operations.
  • Support essential marine legislation.
  • Know how a ship's cargo and deck equipment is employed.
  • Understand nautical terminology relating to shipboard layout and handling.
Introduction to Supply Chain and Operations Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll gain knowledge of supply chain management, including the relationships within a supply chain and the concept of Lean Operations. The unit also covers risk factors affecting supply chains and methods for their evaluation.

What you'll be able to do

  • Understand Supply Chain Management
  • Evaluate risk factors that affect a Supply Chain
  • Understand the concept of Lean Operations
  • Understand the links within a Supply Chain
Introduction to Transport Planning and Operations Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
You'll gain an understanding of primary transportation modes within the supply chain and how planning, legislation, and regulations influence transport network design. The unit also covers transport equipment and factors affecting transportation operations.

What you'll be able to do

  • Understand primary transportation modes in the supply chain
  • Understand how planning, legislation, and regulations influence transportation network design
  • Understand the types and uses of Transport equipment
  • Understand the factors that influence Transportation Operations
Introduction to Warehousing Operations Management Real unit · SFEDI Enterprises Ltd. T/A SFEDI Awards
This unit covers warehouse operation processes, factors influencing site location and safety, and financial systems related to warehousing. You'll learn to support efficient management of warehouse operations within the supply chain.

What you'll be able to do

  • Understand warehouse operation processes
  • Understand factors that influence site location and safe operations within a warehouse
  • Understand financial warehousing systems, controls, and budgeting
  • Support the efficient management of warehousing operations
03Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 12 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Production Planning Coordinator

This work can lead to senior production planning, then into managing a planning team or a plant's whole planning function.

See the whole journey
04The credits

The credits, and who awards them

Level 3 credits are regulated, and they are awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Introduction to Improving Team PerformanceIntroduction to International Trade and Freight ManagementIntroduction to Inventory Process ManagementIntroduction to Logistics ManagementIntroduction to MarketingIntroduction to Procurement ManagementIntroduction to Procurement Management in ActionIntroduction to Procurement Processes Management

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Make the case from “Introduction to Marketing” to me in thirty seconds. I am the person who signs it off and I am already late.
You It would improve engagement and bring us in line with best practice.
The Coach Neither of those costs me anything to say no to. Open with the number that changes if I do nothing.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Pitch it Evaluate

    “Introduction to Marketing” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.

  • Bring your own plan Create

    For “Introduction to Production Planning and Control Management” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Lead it Apply

    “Introduction to Improving Team Performance” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Introduction to Improving Team Performance, one of this qualification's own units.

Introduction to Improving Team Performance Level 3

Applied to your work in any of these jobs

Which job do you mean?
Production Planning CoordinatorProduction Planning AssistantProduction Control AssociateAssociate Production PlannerAssociate Production Control CoordinatorProduction Scheduling Coordinator

This unit covers team dynamics and development theories, enabling learners to prepare and lead team-building activities. Learners will identify barriers to team performance, apply improvement strategies, and support effective communication methods within teams.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

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Your Plan Illustration

Built for SFEDI Awards Level 3 Diploma in Introduction to Manufacturing and Production Management (IoSCM)

13 units in this credential, in the order it lists them, awarded by SFEDI Enterprises Ltd. T/A SFEDI Awards.

  1. Introduction to Improving Team Performance
  2. Introduction to International Trade and Freight Management
  3. Introduction to Inventory Process Management
  4. Introduction to Logistics Management
  5. Introduction to Marketing
  6. Introduction to Procurement Management

and 7 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

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The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.