Pearson BTEC Level 3 Diploma in Healthcare Support

What you'll be able to do

• Understand relevant legislation related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs.
• Understand relevant policy related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs.
• Understand good practice related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs.
• Understand anatomy relevant to adapting and fitting prescribed items to meet individuals’ needs.
• Understand physiology relevant to adapting and fitting prescribed items to meet individuals’ needs.
• Understand specialist technical requirements of healthcare equipment.
• Understand specialist technical requirements of medical devices.
• Understand specialist technical requirements of assistive technology.
• Understand specialist technical requirements of associated systems or products.
• Adapt prescribed items to meet individuals’ needs, in accordance with their care plan.
• Fit prescribed items to meet the needs of individuals, in accordance with their care plan.

What you'll be able to do

• Understand legislation, guidelines, policies, procedures and protocols relevant to the administration of medication.
• Know about common types of medication and their use.
• Understand procedures and techniques for the administration of medication.
• Prepare for the administration of medication.
• Administer medication to individuals and monitor the effects.

What you'll be able to do

• Understand how to administer oral nutritional products to individuals in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Understand common nutritional products and their uses, including indications and contraindications.
• Understand how to manage possible reactions to the use of nutritional products, including recognising signs and symptoms and appropriate actions.
• Prepare effectively for oral administration of nutritional products, ensuring correct dosage and administration route.
• Administer oral nutritional products to individuals according to their care plan and prescribed instructions.
• Maintain stock of nutritional products, ensuring appropriate storage and stock rotation.

What you'll be able to do

• Understand good practice in identifying information requirements, including legal and ethical considerations.
• Understand a range of health conditions and their potential impact on individuals.
• Understand the effects of change on individuals’ lifestyles, including the psychological and social implications.
• Ascertain the information and advice needs of individuals regarding the management of their condition.
• Agree plans with individuals to adapt their lifestyle in order to manage their condition effectively.

What you'll be able to do

• Know the anatomy and physiology of the female reproductive system.
• Know the anatomy and physiology of the breast.
• Understand physical changes during pregnancy.

What you'll be able to do

• Understand techniques and resources involved in planning presentations
• Assist others to plan presentations

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility.
• Understand anatomical issues related to providing treatment programmes for individuals with severely reduced movement/mobility.
• Understand physiological issues related to providing treatment programmes for individuals with severely reduced movement/mobility.
• Understand different treatment programmes for individuals with severely reduced movement/mobility.
• Implement treatment programmes for individuals with severely reduced movement/mobility.

What you'll be able to do

• Understand how health and safety measures are implemented when receiving, handling and dispatching clinical specimens, including infection control and waste disposal procedures.
• Understand reasons for using different containers and transport media for different clinical specimens, ensuring specimen integrity and accurate analysis.
• Assist others to receive, handle, label and dispatch clinical specimens according to established protocols and procedures.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice relating to assisting in testing individuals’ abilities prior to planning physical activities.
• Understand health related issues and how these may impact physical activities.
• Understand motivation factors for physical activities.
• Carry out preparations for assessments of individuals’ ability to exercise.
• Assist the practitioner to administer tests to assess individuals’ ability to exercise.

What you'll be able to do

• Know the current legislation, guidelines and policies relevant to the administration of medication.
• Understand own role and responsibilities in assisting in the administration of medication.
• Understand the requirements and procedures for assisting in the administration of medication, including record keeping.
• Understand the requirements and procedures for ensuring an individual’s safety and wellbeing during the administration of medication.
• Assist with the preparation of the administration of medication, following established procedures.
• Assist in the administration of medication, following established procedures.
• Contribute to the management of medications and administration records, following established procedures.

What you'll be able to do

• Understand current organisational policies and procedures relating to the use of oxygen, including safety protocols and emergency procedures.
• Understand respiratory conditions that may require the use of oxygen, including their causes, symptoms and management.
• Understand the adverse effects of oxygen and how they can be minimised or prevented, including oxygen toxicity and carbon dioxide retention.
• Understand resources and equipment used when administering care in response to respiratory conditions, including oxygen delivery devices and monitoring equipment.
• Monitor and record saturation levels accurately and effectively, interpreting the results and reporting any concerns.
• Assist in the preparation and administration of oxygen for individuals, following established protocols and ensuring patient comfort and safety.

What you'll be able to do

• Understand the potential effects of the perioperative environment and procedures on individuals undergoing perioperative care, including physical, psychological and emotional effects.
• Support individuals in a perioperative environment according to their care plan, ensuring their comfort, safety and dignity are maintained.
• Monitor individuals in a perioperative environment according to the requirements of their care plans, accurately recording observations and reporting any concerns to the appropriate healthcare professional.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the implementation of programmes to restore mobility, movement and functional independence.
• Understand health topics related to restoring movement and functional independence.
• Understand treatment programmes related to restoring movement and functional independence.
• Assist in implementing programmes to restore mobility, movement and functional independence.
• Make accurate records and provide relevant information to the practitioner.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice when assisting the practitioner to carry out health care activities.
• Assist the practitioner in carrying out health care activities.

What you'll be able to do

• Understand the importance of mental health legislations.
• Understand the key elements of mental health legislations.
• Understand ‘restraint’ as defined by mental health legislations.
• Understand the importance of complying with the mental health legislations Code of Practice when working with individuals who lack capacity.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice related to caring for individuals with urethral catheters.
• Understand the procedure of urethral catheterisation.
• Understand the use and application of catheter care equipment.
• Prepare individuals to carry out urethral catheters care.
• Carry out care for individuals with urethral catheters.
• Monitor and check individuals undergoing urethral catheter care.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice guidelines related to caring for newborn babies.
• Understand how to meet the physical needs of newborn babies.
• Understand how to meet the social needs of newborn babies.
• Understand how to meet the emotional needs of newborn babies.
• Understand how to meet the developmental needs of newborn babies.
• Contribute to ensuring the safety of newborn babies within own care.
• Feed newborn babies in line with local policy and protocol.
• Bathe newborn babies in line with local policy and protocol.
• Clothe newborn babies in line with local policy and protocol.

What you'll be able to do

• Understand the ageing process and its impact on individuals.
• Understand how to adapt communication techniques when caring for the older person.
• Understand how to provide appropriate care for the older person, taking into account their individual needs and preferences.

What you'll be able to do

• Provide physical care for babies and young children, including feeding, changing nappies, and bathing.
• Provide routines for babies and young children that support their health and development, including sleep routines and hygiene practices.
• Provide opportunities for exercise and physical activity for babies and young children, appropriate to their age and stage of development.
• Provide safe and protective environments for babies and young children, minimising risks and hazards.
• Provide for the nutritional needs of babies under 18 months, including preparing and administering formula or breast milk, and introducing solid foods.
• Provide meals to meet the nutritional needs of young children from 18-36 months, ensuring a balanced and varied diet.

What you'll be able to do

• Understand current legislation, national guidelines, policies, and protocols which impact on own role in blood collection.
• Understand the procedures involved in the collection of arterial blood.
• Prepare to carry out blood collection procedures safely and effectively.
• Carry out blood collection procedures in accordance with established protocols.
• Record, report and forward on blood samples accurately and efficiently.
• Monitor and report on blood collection activities and any adverse reactions.

What you'll be able to do

• Understand current legislation, policy and good practice related to carrying out vision screening
• Understand the factors related to vision screening
• Prepare to carry out vision screening
• Carry out vision screening
• Support individuals during and after the procedure

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, best practice and safety measures related to undertaking wound drainage care.
• Understand the principles of wound drainage and the correct use of related equipment.
• Understand the procedures and techniques involved in wound drainage.
• Prepare effectively for wound drainage care, ensuring a sterile and safe environment.
• Carry out wound drainage care according to established procedures and guidelines.

What you'll be able to do

• Explain how to maintain a clean environment in a care setting.
• Explain the principles and steps of the decontamination process.
• Explain the importance of good waste management practice in a care setting.
• Undertake the decontamination process according to established procedures.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community
• Understand how to assess the need for, and provision of, environmental and social support in the community
• Carry out assessments in collaboration with others to establish the need for, and provision, of environmental and social support in the community
• Plan changes to be made to the environment and social support with individuals and relevant others

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice in collating and communicating health information to individuals
• Identify the health information to be collated and communicated
• Communicate health information

What you'll be able to do

• Understand why effective communication with children and young people is important in the work setting, considering factors such as building trust and promoting well-being.
• Meet the communication and language needs, wishes and preferences of children and young people and those involved in their care, adapting communication styles as necessary.
• Understand the rationale for the use of play and distraction techniques for communicating with children and young people, including their benefits and limitations.
• Understand the implementation of play and distraction techniques in the work setting, considering factors such as age, developmental stage and individual preferences.

What you'll be able to do

• Understand the relationship between health, wellbeing and lifestyle, recognising the impact of lifestyle choices on overall health and wellbeing.
• Understand factors influencing health and wellbeing, including social, economic, environmental, and personal factors.
• Communicate effectively with individuals when promoting health and wellbeing, using appropriate language and communication styles.
• Communicate effectively with others (e.g., family members, carers, healthcare professionals) when promoting health and wellbeing, ensuring a collaborative approach.
• Encourage individuals to address issues relating to their health and wellbeing, providing support and motivation.
• Encourage individuals to access appropriate resources and services to improve their health and wellbeing, providing information and guidance.

What you'll be able to do

• Understand how to conduct external ear examinations in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Know the anatomy of the ear as related to conducting ear examinations.
• Understand reasons for conducting an examination of the external ear.
• Prepare to conduct external ear examinations.
• Conduct external ear examinations.
• Record and report results from external ear examinations.

What you'll be able to do

• Understand how to conduct hearing assessments in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Know the anatomy of the ear related to hearing.
• Know the physiology of the ear related to hearing.
• Understand how to maintain equipment required to assess individuals’ hearing.
• Prepare to conduct hearing assessments.
• Conduct hearing assessments.
• Record the results of hearing assessments.
• Report the results of hearing assessments.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and best practice related to conducting routine maintenance on clinical equipment.
• Understand the procedures involved in conducting routine maintenance on various types of clinical equipment.
• Prepare to carry out routine maintenance on clinical equipment, ensuring all necessary resources are available.
• Carry out routine maintenance on clinical equipment according to established procedures.
• Report on routine maintenance carried out on clinical equipment, detailing any issues encountered.
• Accurately record routine maintenance carried out on clinical equipment, maintaining a log of all activities.

What you'll be able to do

• Understand the principles and processes involved in monitoring the health of individuals affected by health conditions.
• Carry out accurate and appropriate observations of the health of individuals affected by health conditions.
• Record observations accurately and comprehensively, adhering to organisational policies and procedures.
• Report observations promptly and effectively to the appropriate personnel.
• Respond appropriately to changes in an individual’s condition, following established protocols and seeking guidance when necessary.

What you'll be able to do

• Know the factors that affect how individuals are cared for after death, including cultural and religious beliefs.
• Contribute to supporting those who are close to deceased individuals, showing empathy and respect.
• Contribute to preparing deceased individuals prior to transfer, following established procedures and protocols.
• Contribute to transferring deceased individuals with dignity and respect.
• Manage own feelings in relation to the death of individuals, seeking support when needed.

What you'll be able to do

• Understand the procedures for discharging individuals to a carer.
• Prepare individuals for discharge.
• Contribute to the discharge of individuals to carers.

What you'll be able to do

• Understand the importance of own role and how it contributes to the team performance and overall objectives.
• Reflect on own performance within the team, identifying strengths and areas for development.
• Manage time and commitments effectively to ensure contribution to team goals.
• Establish effective working relationships with all members of the team, promoting collaboration and communication.

What you'll be able to do

• Understand the importance of following health and safety requirements when using medical devices in the perioperative environment.
• Check medical devices in the perioperative environment, according to health and safety procedures.
• Handle medical devices in the perioperative environment, according to health and safety procedures.
• Check the integrity of instrument trays.
• Dispose of used items and equipment safely.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines in relation to coordinating the progress of individuals through care pathways
• Understand the processes involved in the coordination of individuals through care pathways
• Coordinate the progress of individuals through care pathways effectively

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to delivering exercise sessions.
• Understand the role of exercise and its physical effects on the body.
• Understand the principles and rationales for exercise programmes.
• Understand the use of exercise equipment.
• Deliver exercise sessions.

What you'll be able to do

• Understand the principles of delivering training through demonstration and instruction.
• Deliver training effectively through demonstration.
• Deliver training effectively through instruction.
• Review learning following training delivery.
• Review the effectiveness of training delivery.

What you'll be able to do

• Understand the different types of dementia and their characteristics.
• Understand the different models of dementia care and their application.

What you'll be able to do

• Understand current legislation related to supporting parents/carers to care for babies during their first year, including safeguarding and child protection laws.
• Understand national guidelines related to supporting parents/carers to care for babies during their first year, including best practice in infant care and development.
• Understand organisational policies and protocols related to supporting parents/carers to care for babies during their first year, ensuring compliance with local standards.
• Understand good practice guidelines related to supporting parents/carers to care for babies during their first year, promoting positive parenting and healthy child development.
• Understand the importance of developing positive relationships with children and young people, recognising the impact of relationships on their development and wellbeing.
• Establish positive relationships with children and young people, building trust and rapport through effective communication and interaction.
• Provide information and advice to children and young people in an age-appropriate and accessible manner, addressing their specific needs and concerns.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies during their first year.
• Understand how to access and gather relevant information for care planning.
• Understand the factors which impact on care planning needs.
• Develop and agree individualised care plans for babies and families.

What you'll be able to do

• Understand how the duty of care contributes to safe practice in care settings, including its legal and ethical implications.
• Address conflicts or dilemmas that may arise between an individual’s rights and the duty of care, balancing individual autonomy with safeguarding responsibilities.
• Respond appropriately to concerns, comments and complaints, following organisational procedures and promoting a culture of openness and accountability.
• Recognise and respond to adverse events, incidents, errors and near misses, reporting them accurately and promptly to the relevant authorities and contributing to learning and improvement.

What you'll be able to do

• Understand the key principles of effective communication and relationship building in mental health support.
• Understand effective communication skills for building and sustaining relationships with individuals receiving mental health care.
• Understand effective communication skills for building and sustaining relationships with others involved in mental health care.
• Understand how to support individuals in developing and maintaining their relationships.
• Build therapeutic relationships with individuals receiving mental health care.
• Maintain therapeutic relationships with individuals receiving mental health care.
• Build therapeutic relationships with carers of individuals receiving mental health care.
• Maintain therapeutic relationships with carers of individuals receiving mental health care.
• Build therapeutic relationships with families of individuals receiving mental health care.
• Maintain therapeutic relationships with families of individuals receiving mental health care.

What you'll be able to do

• Explain why effective communication is important in the work setting.
• Describe the variety in people’s communication needs and preferences.
• Communicate effectively with others in a care setting.
• Meet the communication and language needs, wishes and preferences of individuals in a care setting.
• Explain the role of independent advocacy services in supporting individuals to communicate their wishes, needs and preferences.
• Explain the importance of confidentiality in care settings.

What you'll be able to do

• Understand current legislation related to supporting parents/carers to care for babies during their first year.
• Understand national guidelines related to supporting parents/carers to care for babies during their first year.
• Understand policies related to supporting parents/carers to care for babies during their first year.
• Understand good practice guidelines related to supporting parents/carers to care for babies during their first year.
• Understand factors which impact upon enabling children and young people to understand their health and wellbeing.
• Establish positive relationships with children, young people and relevant others to enable children and young people to understand their health and wellbeing.
• Develop a care plan in partnership with the child or young person to help them to achieve an understanding of the nature of their needs and preferences.

What you'll be able to do

• Understand the relevant legislation, policies, and practice guidelines relating to supporting individuals to manage their behaviour.
• Understand the various factors that can influence an individual's behaviour.
• Work with individuals to help them recognise the impact of their behaviour on others.
• Support individuals in developing strategies for managing their behavioural responses.
• Support the use of proactive approaches to manage behavioural responses.
• Evaluate the effectiveness of strategies used for managing behavioural responses.
• Review strategies for managing behavioural responses and make recommendations for improvement.

What you'll be able to do

• Understand the different ways in which individuals with mental health conditions may react to change, considering individual circumstances and support needs.
• Apply an active approach in supporting mental health service users or carers to manage change, promoting coping strategies and resilience.

What you'll be able to do

• Understand best practice principles in diabetic foot care.
• Understand the factors affecting foot health in individuals with diabetes.
• Prepare to conduct an examination on the feet of individuals who have diabetes.
• Conduct an examination on the feet of an individual with diabetes.
• Advise individuals with diabetes about foot health.
• Report the outcome of foot examinations.

What you'll be able to do

• Understand relevant policies, protocols and good practice guidelines related to giving presentations to groups, including health and safety considerations.
• Understand the various factors which contribute to effective group presentations, such as audience engagement, visual aids, and communication skills.
• Plan a presentation to facilitate learning, including identifying learning objectives, structuring content, and selecting appropriate delivery methods.
• Present information to a group in a clear, concise, and engaging manner, using appropriate communication techniques and visual aids.

What you'll be able to do

• Understand the structure and function of the human body, including key systems and their interrelationships.
• Understand factors that affect the function of the human body, such as lifestyle, environment, and disease.

What you'll be able to do

• Understand the benefits and limitations of the different imaging modalities and how they complement each other, including X-ray, CT, MRI and ultrasound.
• Assist with the preparation and administration of medications in different modalities, following established protocols and ensuring patient safety.
• Understand the legislation and protocols covering the use of medication in an imaging department, including controlled drugs and contrast agents.

What you'll be able to do

• Understand how the different imaging modalities produce an image, including the underlying scientific principles and technologies.
• Understand the safety measures in place for each modality, including radiation protection and magnetic field safety.
• Understand legislation applicable to different modalities, including regulations relating to radiation safety, data protection and patient confidentiality.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to implementing hydrotherapy programmes.
• Know the musculoskeletal aspects of the body.
• Understand the principles of hydrotherapy practice.
• Implement hydrotherapy programmes for individuals and groups.
• Report to the practitioner on the outcomes of the hydrotherapy programme.

What you'll be able to do

• Understand the legislative framework in relation to positive behaviour support, including relevant laws and regulations
• Understand that behaviour is a means of expression and communication, and that challenging behaviour often has underlying causes
• Understand a range of approaches to positive behavioural support, including proactive strategies and reactive interventions
• Monitor the behaviour of individuals, collecting data and identifying patterns and triggers
• Agree strategies for positive behaviour support with individuals and others, involving them in the planning process
• Implement positive behaviour support plans consistently and effectively, following agreed procedures
• Support individuals through incidents of behaviour, using de-escalation techniques and ensuring their safety and wellbeing
• Develop practice in relation to positive behaviour support, reflecting on experiences and seeking opportunities for professional development

What you'll be able to do

• Understand the principles of therapeutic group activities
• Plan and prepare for therapeutic group activities
• Support individuals during therapeutic group activities
• Contribute to the evaluation of therapeutic group activities

What you'll be able to do

• Understand the discharge and post-discharge information needs of individuals, including medication, follow-up appointments, and community support services.
• Inform individuals of discharge arrangements clearly and accurately, ensuring they understand the process and their responsibilities.

What you'll be able to do

• Understand current legislation relevant to the insertion and securing of nasogastric tubes, including patient safety and consent.
• Understand national guidelines relating to the insertion and securing of nasogastric tubes, including best practice and infection control.
• Understand organisational policies, procedures and protocols in relation to inserting and securing nasogastric tubes, ensuring compliance with local standards.
• Understand the purpose of nasogastric tubes, including their use for feeding, medication administration, and gastric decompression.
• Understand the functions of nasogastric tubes, including the different types of tubes and their specific applications.
• Understand associated procedures related to nasogastric tube insertion, such as confirming placement and managing complications.
• Prepare for the insertion of a nasogastric tube, gathering necessary equipment and ensuring a clean and safe environment.
• Prepare the individual for the insertion of a nasogastric tube, explaining the procedure and obtaining informed consent.
• Insert a nasogastric tube safely and effectively, following established protocols and minimising discomfort for the individual.
• Measure nasogastric aspirate accurately, using appropriate measuring devices and techniques.
• Record nasogastric aspirate volumes and characteristics, maintaining accurate documentation.
• Dispose of nasogastric aspirate safely and hygienically, following policies, procedures and protocols for waste management.
• Provide aftercare for individuals following nasogastric tube insertion, monitoring for complications and ensuring comfort.
• Provide information and support to individuals and their carers regarding nasogastric tube management and care.

What you'll be able to do

• Understand own role and responsibilities in the prevention and control of the spread of infection within a care setting, including knowledge of common infections, transmission routes, and control measures.
• Work in ways that prevent and control the spread of infection, adhering to standard precautions, implementing infection control policies, and promoting a culture of hygiene and cleanliness.

What you'll be able to do

• Understand how to provide a quality service within the context of relevant legislation, policies and procedures
• Understand the importance of working with others to provide a quality service
• Monitor quality standards in the health sector
• Understand the importance of prioritising own workload to reduce risks to quality of service

What you'll be able to do

• Understand how to make recommendations for the use of physical resources in a health setting.
• Interpret information to inform expenditure proposals, in line with organisational plans and objectives.
• Present proposals for expenditure for physical resources to stakeholders.
• Negotiate proposals for expenditure for physical resources with stakeholders.

What you'll be able to do

• Understand how to control the use of physical resources in a health setting in line with local policy and protocol
• Advise team members on the control of expenditure and physical resource usage in a health setting
• Monitor expenditure and physical resource usage in a health setting

What you'll be able to do

• Understand the effects of symptoms in relation to end of life care.
• Understand how to manage symptoms in end of life care.
• Manage symptoms in end of life care.
• Integrate symptom management in the care management process.

What you'll be able to do

• Understand safe procedures relating to measuring individuals’ fluid balance in a perioperative environment.
• Understand safe procedures relating to recording individuals’ fluid balance in a perioperative environment.
• Measure an individual’s body fluid balance in a perioperative environment.
• Record an individual’s body fluid balance in a perioperative environment.
• Review an individual’s body fluid balance in a perioperative environment.
• Manage equipment after measuring an individual’s body fluid balance.

What you'll be able to do

• Understand how to monitor individuals' progress in relation to managing their weight and nutrition, in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Monitor individuals' progress in managing their body weight.
• Support individuals in re-establishing goals for further progress.

What you'll be able to do

• Know the procedures for monitoring and maintaining the environment and resources used during and after healthcare activities.
• Operate equipment safely and effectively in accordance with manufacturer's instructions and organisational policies.
• Monitor and maintain the environment and resources to ensure a safe and hygienic setting.
• Clean resources in own work area according to established infection control procedures.

What you'll be able to do

• Understand current legislation in relation to moving and positioning individuals
• Understand policies in relation to moving and positioning individuals
• Understand standards in relation to moving and positioning individuals
• Understand local ways of working in relation to moving and positioning individuals
• Understand codes of conduct in relation to moving and positioning individuals
• Understand anatomy in relation to moving and positioning individuals
• Understand physiology in relation to moving and positioning individuals
• Minimise risk before moving and positioning individuals
• Move and position an individual safely
• Know when to seek advice from others when moving and positioning an individual
• Know when to seek assistance from others when moving and positioning an individual

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to obtaining venous blood samples
• Understand the anatomy and physiology relating to obtaining venous blood samples, including relevant veins and potential complications
• Prepare the environment, equipment and individual to obtain venous blood samples safely and effectively
• Obtain venous blood samples using appropriate techniques and adhering to infection control measures
• Prepare venous blood samples for transportation, ensuring correct labelling and storage conditions

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice related to obtaining a client history.
• Prepare to obtain a client history, ensuring a suitable environment and resources are available.
• Obtain a client history, using appropriate communication and questioning techniques.

What you'll be able to do

• Understand current legislation in relation to obtaining and testing capillary blood samples.
• Understand national guidelines in relation to obtaining and testing capillary blood samples.
• Understand policies in relation to obtaining and testing capillary blood samples.
• Understand procedures in relation to obtaining and testing capillary blood samples.
• Understand protocols in relation to obtaining and testing capillary blood samples.
• Understand the anatomy in relation to obtaining and testing capillary blood samples.
• Understand the physiology in relation to obtaining and testing capillary blood samples.
• Understand the purpose of obtaining and testing capillary blood samples.
• Prepare to obtain capillary blood samples.
• Obtain capillary blood samples.
• Test blood samples.
• Record the results of blood samples.
• Pass on the results of blood samples.

What you'll be able to do

• Understand relevant legislation, policy and good practice in relation to obtaining, carrying, testing and storing specimens
• Understand the processes involved in obtaining and testing specimens from individuals
• Prepare to obtain specimens from individuals
• Obtain specimens from individuals
• Test specimens
• Report on the outcomes on the test of specimens

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role when calibrating equipment.
• Understand the procedures involved in the calibration of equipment.
• Run tests on equipment.
• Conclude and report on tests on equipment.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice which impact on performing intravenous cannulation, ensuring safe and effective practice.
• Understand the purpose and functions of intravenous cannulation, including indications, contraindications and potential complications.
• Prepare to carry out intravenous cannulation, including patient assessment, equipment selection and aseptic technique.
• Carry out intravenous cannulation competently and safely, following established procedures and protocols.
• Monitor and report on the intravenous cannulation site and patient condition, identifying and managing any complications or adverse reactions.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role when performing routine electrocardiograph procedures.
• Understand the purpose and functions of electrocardiographs.
• Prepare to carry out routine electrocardiograph procedures.
• Carry out routine electrocardiograph procedures.

What you'll be able to do

• Understand how to perform the non-scrubbed circulating role for perioperative procedures in line with policies, protocols and good practice
• Perform the non-scrubbed circulating role for perioperative procedures in line with policies, protocols and good practice
• Know how medical devices are used for surgical interventions
• Work with medical devices and equipment for clinical procedures in accordance with requirements

What you'll be able to do

• Understand the application of person-centred practices in care settings, including the principles of respect, dignity, and individualised care.
• Understand the importance of individuals’ relationships in promoting their well-being and sense of belonging.
• Apply person-centred approaches in practice, tailoring care and support to meet the unique needs and preferences of each individual.
• Promote individuals’ rights to make choices about their care and support, respecting their autonomy and empowering them to exercise control over their lives.
• Promote individuals’ independence by encouraging them to participate in activities and make decisions that enhance their self-reliance and confidence.
• Understand the role of risk assessments in promoting person-centred approaches, choice and independence, balancing the need to protect individuals from harm with their right to take reasonable risks.

What you'll be able to do

• Understand health and safety measures specific to carrying out activities in the anaesthetic/recovery environment, including infection control and risk management.
• Understand the parameters for clinical readings taken in the anaesthetic/recovery environment, and the significance of variations.
• Prepare and maintain anaesthetic/recovery equipment for the reception of individuals, ensuring it is clean, functional and ready for use.
• Assist the registered practitioner in caring for an individual in the anaesthetic/recovery environment, following their instructions and adhering to safety protocols.

What you'll be able to do

• Understand current legislation, policy and good practice related to the preparation of individuals for healthcare activities.
• Prepare individuals for healthcare activities in line with agreed plans.
• Record and report healthcare activities accurately and in accordance with organisational procedures.

What you'll be able to do

• Understand the health and safety measures related to preventing wound contamination and cross infection when preparing and applying dressings and drains.
• Understand how medical devices are used in the application of dressings, wound supports and drains in the learner environment.
• Select and prepare dressings and drains according to individual requirements.
• Apply dressings and attach drains according to individual requirements.

What you'll be able to do

• Understand the procedures for preparing for scrubbed clinical roles, ensuring adherence to safety guidelines and protocols.
• Understand the procedures for dressing for scrubbed clinical roles, maintaining sterility and minimising contamination risks.
• Perform duties within scrubbed clinical roles, adhering to established protocols and maintaining a sterile environment.

What you'll be able to do

• Understand the procedures for preparing and providing surgical instrumentation and supplementary items for the surgical team, adhering to health and safety regulations and organisational protocols.
• Prepare surgical instruments and supplementary items for the surgical team, ensuring they are sterile, functional, and readily available.
• Provide surgical instruments and supplementary items to the surgical team during procedures, anticipating their needs and maintaining a sterile field.
• Dispose of waste materials from the sterile field according to established protocols, minimising the risk of contamination and ensuring safe disposal.

What you'll be able to do

• Understand current legislation relevant to the use of extended feeding techniques
• Understand protocols relevant to the use of extended feeding techniques
• Understand agreed ways of working relevant to the use of extended feeding techniques
• Understand anatomy in relation to extended feeding
• Understand physiology in relation to extended feeding
• Understand different extended feeding techniques
• Prepare for extended feeding
• Carry out extended feeding techniques
• Complete extended feeding techniques
• Maintain records relating to extended feeding
• Report on extended feeding

What you'll be able to do

• Understand factors that influence health, including social, economic, and environmental determinants.
• Understand behaviour change theories and strategies in health promotion.
• Understand the role of effective communication in health promotion, including verbal and non-verbal techniques.

What you'll be able to do

• Understand the legal, ethical, and organisational requirements for handling information in care settings, including data protection, confidentiality, and information sharing protocols.
• Implement good practice in handling information, ensuring accuracy, security, and appropriate access to information.
• Support others to handle information effectively, providing guidance, training, and support to colleagues.
• Support audit processes within own role and responsibilities, contributing to the monitoring and improvement of information handling practices.

What you'll be able to do

• Understand the importance of diversity in care settings.
• Understand the importance of equality in care settings.
• Understand the importance of inclusion in care settings.
• Work in an inclusive way that respects individual differences.
• Promote diversity within the care setting.
• Promote equality within the care setting.
• Promote inclusion within the care setting.

What you'll be able to do

• Understand the different types of mental ill health
• Carry out own responsibilities for health and safety in the care setting
• Understand procedures for responding to accidents and sudden illness in the care setting
• Reduce the spread of infection in the care setting
• Move and handle equipment and other objects safely in the care setting
• Handle hazardous substances and materials safely in the care setting
• Promote fire safety in the work setting
• Implement security measures in the work setting
• Manage stress in the care setting

What you'll be able to do

• Explain what is required for competence in own work role.
• Reflect on own practice in a care setting.
• Evaluate own performance in a care setting.
• Agree a personal development plan to improve own performance.
• Use learning opportunities and reflective practice to contribute to personal development.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to providing advice and information to parents/carers on the health and wellbeing of newborn babies.
• Understand the requirements for the health and wellbeing of newborn babies and their parents/carers.
• Provide advice and information that enables parents/carers to meet the health and wellbeing needs of their newborn babies.

What you'll be able to do

• Understand good practice principles in diabetic foot care, including preventative measures and early intervention strategies.
• Understand the factors that affect foot health in individuals with diabetes, such as neuropathy, vascular disease, and infection.
• Discuss foot examination results with individuals and their carers, explaining findings clearly and sensitively.
• Advise individuals and their carers on the management of foot health, including self-care techniques, footwear choices, and when to seek professional help.
• Complete accurate and comprehensive records of foot examinations, advice given, and any follow-up actions required.

What you'll be able to do

• Understand the signs and causes of foot and toenail abnormalities.
• Provide support for assessed foot care needs.
• Promote the individual’s engagement in their own foot care.
• Provide foot care safely.
• Record and report on foot care.

What you'll be able to do

• Know the factors which can affect the nutritional status of individuals
• Advise individuals on maintaining optimal nutritional status
• Obtain specific body measurements from individuals
• Provide individuals with information and advice on eating to maintain optimum nutritional status

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with communication and interaction difficulties.
• Understand the roles and responsibilities of those supporting individuals with communication and interaction difficulties.
• Understand communication impairments and disorders that cause communication and interaction difficulties.
• Understand methods of interacting with individuals with communication and interaction difficulties.
• Support individuals with communication and interaction difficulties to carry out learning tasks and activities.
• Support individuals with communication and interaction difficulties to communicate with others.

What you'll be able to do

• Understand the importance of mobility for individuals.
• Prepare for mobility activities, ensuring a safe and supportive environment.
• Support individuals to keep mobile, promoting their independence and well-being.
• Observe, record and report on activities to support mobility, documenting progress and any concerns.

What you'll be able to do

• Understand the importance of supporting individuals to continue with their recommended therapies.
• Encourage individuals to continue with their recommended therapies, promoting adherence and engagement.
• Support individuals to continue their recommended therapy, providing practical assistance and emotional support.
• Monitor, record and report on observations during recommended therapy, identifying any changes or concerns.
• Contribute to the evaluation and review of recommended therapies, providing feedback and suggestions for improvement.

What you'll be able to do

• Understand pharmacological approaches to managing pain and discomfort.
• Understand non-pharmacological approaches to managing pain and discomfort.
• Assist in minimising individuals’ pain or discomfort through appropriate positioning and comfort measures.
• Assist in minimising individuals’ pain or discomfort by providing emotional support and reassurance.
• Monitor individuals’ pain levels using appropriate assessment tools.
• Record observations related to the management of individuals’ pain or discomfort accurately and objectively.
• Report any changes or concerns regarding the management of individuals’ pain or discomfort to the appropriate person.

What you'll be able to do

• Understand how to prepare individuals for operative and invasive procedures in line with national guidelines, policies, protocols and good practice.
• Understand the factors to be considered in the choice of surgical instruments and supplementary items during operative procedures.
• Assist in the preparation of an individual for operative and invasive procedures.
• Select, handle and dispose of surgical instruments and supplementary items for operative and invasive procedures.

What you'll be able to do

• Understand how to receive and handle clinical specimens within the sterile field in line with health and safety guidance
• Receive and handle clinical specimens within the sterile field

What you'll be able to do

• Know the regulations that apply to the misuse of substances in line with organisational procedures.
• Know the legislation that applies to the misuse of substances in line with organisational procedures.
• Understand the indications of substance misuse.
• Assess risk related to substance misuse in accordance with organisational procedures.
• Monitor risk related to substance misuse in accordance with organisational procedures.
• Understand how to handle information related to substance misuse in line with organisational procedures.
• Understand how to maintain records related to substance misuse in line with organisational procedures.
• Refer individuals to appropriate services in line with organisational requirements.

What you'll be able to do

• Know the anatomy and physiology of the skin and underlying tissues.
• Understand wound healing and contamination.
• Understand the rationale for following approved procedures and techniques to remove wound closures.
• Prepare to remove wound closure materials.
• Remove wound closure materials.
• Record and report outcomes of procedures.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice in relation to removing wound drains.
• Understand factors related to the removal of wound drains.
• Prepare to remove wound drains, ensuring all necessary equipment and resources are available and ready for use.
• Care for and support the individual during the wound drain removal procedure, providing reassurance and monitoring their comfort levels.
• Care for and support the individual after the wound drain removal procedure, monitoring the wound site and providing appropriate aftercare advice.

What you'll be able to do

• Understand current legislation related to the reprocessing of endoscopy equipment.
• Understand national guidelines related to the reprocessing of endoscopy equipment.
• Understand policies related to the reprocessing of endoscopy equipment.
• Understand protocols related to the reprocessing of endoscopy equipment.
• Understand good practice related to the reprocessing of endoscopy equipment.
• Understand the procedures involved in reprocessing endoscopy equipment.
• Carry out the reprocessing procedure for endoscopy equipment.
• Report on the reprocessing of endoscopy equipment.
• Record the reprocessing of endoscopy equipment.

What you'll be able to do

• Understand agreed ways of working in healthcare settings
• Understand working relationships in healthcare settings
• Follow agreed ways of working in healthcare settings
• Work in partnership with others in healthcare settings

What you'll be able to do

• Understand own responsibilities relating to health and safety in care settings
• Understand the responsibilities of others relating to health and safety in care settings
• Recognise the signs and symptoms of abuse
• Understand how to respond to suspected abuse
• Understand how to respond to alleged abuse
• Understand the national context of safeguarding and protection from abuse
• Understand the local context of safeguarding and protection from abuse
• Understand ways to reduce the likelihood of abuse
• Recognise unsafe practices
• Report unsafe practices
• Understand principles for online safety

What you'll be able to do

• Understand the relevant legislation, local policies, and protocols relating to dressing for work in a healthcare setting.
• Understand how to select appropriate personal protective equipment (PPE) for use in a healthcare setting.
• Understand the correct procedures for using personal protective equipment (PPE) in a healthcare setting.
• Select appropriate personal protective equipment (PPE) for specific tasks in a healthcare setting.
• Correctly use personal protective equipment (PPE) in a healthcare setting.

What you'll be able to do

• Evaluate own work and that of others to identify areas for improvement in service delivery.
• Understand how to make constructive suggestions about how services can be improved, contributing to a culture of continuous improvement.
• Understand how to discuss and agree improvements with others, collaborating to implement positive changes.
• Understand how to make agreed improvements to own work and how to support others to make changes, ensuring effective implementation and sustainability.

What you'll be able to do

• Understand what is meant by study skills within the context of the role of Senior Healthcare Support Worker, including time management, organisation, and critical thinking.
• Understand the qualities required of an independent learner, such as self-motivation, initiative, and responsibility.
• Understand the abilities required of an independent learner, such as research skills, analytical skills, and problem-solving skills.
• Understand how to use investigatory techniques, including literature reviews, data collection, and analysis.
• Understand plagiarism, including its definition, different forms, and how to avoid it.
• Understand the consequences of plagiarism, including academic penalties and professional repercussions.
• Understand how to reference information sources correctly, using appropriate citation styles and formats.
• Plan an extended piece of work effectively, setting realistic goals, creating a timeline, and allocating resources.
• Carry out an extended piece of work independently, applying appropriate research methods and analytical techniques.
• Present an extended piece of work clearly and concisely, using appropriate visual aids and communication skills.
• Review an extended piece of own work critically, identifying strengths and weaknesses and suggesting areas for improvement.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to supporting individuals in the community.
• Understand why individuals might require support.
• Understand how to ensure individuals receive the support they need from carers.
• Support carers to meet the care needs of individuals.
• Support and promote individuals to take responsibility for own health and wellbeing.

What you'll be able to do

• Understand the impact of transitions on children and young people
• Understand how to support children and young people experiencing transitions
• Understand influences on children and young people experiencing transitions

What you'll be able to do

• Understand the principles of working with children and young people who have additional needs.
• Work in partnership with families of children or young people who have additional needs.
• Support age and developmentally appropriate learning, play and leisure opportunities for children or young people who have additional needs.
• Understand how to evaluate, support and develop existing practice when working with children and young people who have additional needs.
• Understand how to work in partnership with other agencies and professionals to support provision for children and young people who have additional needs.

What you'll be able to do

• Understand legal and organisational requirements which protect children and young people with mental health conditions.
• Understand the needs of children and young people with mental health conditions.
• Understand interventions available to support children and young people with mental health conditions and their parents or carers.
• Understand education provision for children and young people within a mental health setting.
• Support a child or young person with a mental health condition.

What you'll be able to do

• Understand the principles for supporting independence in the tasks of daily living, promoting dignity and respect.
• Establish what support is required for daily living tasks, involving the individual in the assessment process.
• Provide support for planning and preparing meals, taking into account individual preferences and dietary needs.
• Provide support for buying and using household and personal items, encouraging choice and control.
• Provide support for keeping the home clean and secure, maintaining a safe and comfortable environment.
• Identify and respond to changes needed in support for daily living tasks, adapting the approach to meet evolving needs.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and procedures related to supporting individuals during emergency situations.
• Understand how being involved in an emergency situation can impact on individuals’ health and well being, and how the negative effects can be reduced through appropriate support.
• Understand how to support individuals during emergency situations, taking into account their individual needs and vulnerabilities.
• Provide support to individuals during emergency situations, following established procedures and protocols.

What you'll be able to do

• Understand reasons for change.
• Understand responses to change.
• Support individuals to plan how to manage change.
• Support individuals to plan how to adapt to change.
• Support individuals to manage change.
• Support individuals to adapt to change.
• Evaluate the support provided during a period of change.

What you'll be able to do

• Understand the impact of the last days of life on the individual, their family, carers and other relevant people
• Understand how to respond to common symptoms in the last days of life, such as pain, breathlessness, and anxiety
• Support individuals and others during the last days of life, providing emotional, practical and spiritual support as required
• Respond to changing needs of an individual during the last days of life, adapting care and support to meet their evolving requirements
• Work according to national guidelines, local policies and procedures, taking into account preferences and wishes after the death of the individual, including respecting their end-of-life plan
• Manage own feelings in relation to an individual’s dying or death, seeking support and supervision as needed

What you'll be able to do

• Understand healthcare activities in order to support individuals.
• Prepare individuals to undergo healthcare activities.
• Support individuals undergoing healthcare activities.
• Support individuals following health care activities.

What you'll be able to do

• Understand the aims and principles of end-of-life care.
• Understand factors affecting end of life care.
• Understand advance care planning in relation to end of life care.
• Provide support to individuals and key people during end of life care.
• Understand the role of organisations and support services available to individuals and key people in relation to end of life care.
• Support individuals through the process of dying.
• Take action following the death of individuals.
• Manage own feelings in relation to the dying or death of individuals.

What you'll be able to do

• Understand current legislation when supporting individuals to undertake chosen activities
• Understand national guidelines when supporting individuals to undertake chosen activities
• Understand policies when supporting individuals to undertake chosen activities
• Understand protocols when supporting individuals to undertake chosen activities
• Understand good practice when supporting individuals to undertake chosen activities
• Understand concepts for supporting individuals to undertake chosen activities
• Understand concepts for supporting individuals to access chosen services
• Understand concepts for supporting individuals to access chosen facilities
• Make plans with individuals to undertake chosen activities
• Support individuals to undertake chosen activities

What you'll be able to do

• Understand different ways to support individuals to access information on services and facilities, including online resources.
• Understand different ways to support individuals to access information on services and facilities, including community support.
• Work with individuals to select information about services and facilities that meets their specific needs.
• Work with individuals to obtain information about services and facilities through appropriate channels.
• Work with individuals to access information about services and facilities in a format that is accessible to them.
• Work with individuals to use information about services and facilities to make informed choices.
• Support individuals to evaluate the information accessed on services and facilities for accuracy and relevance.

What you'll be able to do

• Understand the factors that influence individuals’ access to services and facilities, including barriers and enablers.
• Support individuals to select appropriate services and facilities based on their needs and preferences.
• Support individuals to access and use services and facilities effectively and safely.
• Support individuals to review their access to and use of services and facilities, and identify any necessary adjustments.

What you'll be able to do

• Understand the range of health care procedures likely to be undertaken by individuals, including medication administration, wound care, and monitoring vital signs.
• Support individuals to prepare to carry out their own health care procedures, including providing information, demonstrating techniques, and ensuring they have the necessary equipment.
• Support individuals to carry out health care procedures safely and effectively, providing encouragement and assistance as needed.
• Monitor health care procedures undertaken by individuals, observing for any adverse reactions or complications and reporting concerns to the appropriate person.

What you'll be able to do

• Support individuals to make choices about food.
• Support individuals to make choices about drink.
• Prepare to provide support for eating.
• Prepare to provide support for drinking.
• Provide support for eating.
• Provide support for drinking.
• Clear away after eating.
• Clear away after drinking.
• Monitor eating and drinking.
• Monitor the support provided for eating and drinking.

What you'll be able to do

• Understand the principles of supporting individuals to live at home safely and comfortably.
• Contribute to planning support for individuals living at home.
• Work with individuals to secure additional services to enable them to live at home.
• Work with individuals to secure additional facilities to enable them to live at home.
• Work in partnership to introduce additional services for individuals living at home, in line with their care plan.
• Contribute to reviewing support for individuals living at home, in line with their changing needs.

What you'll be able to do

• Understand the factors that affect the management of continence for individuals
• Support individuals and their carers to manage continence issues effectively
• Support the use of equipment to manage continence safely and effectively
• Maintain infection control when supporting individuals to manage continence
• Monitor, record and report on support provided for managing continence accurately

What you'll be able to do

• Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Understand how dysphagia affects individuals.
• Know the importance of nutritional intake and environment for individuals with dysphagia.
• Support individuals in managing dysphagia by developing skills through participating in therapy programmes.
• Provide information to colleagues regarding individuals’ treatment.

What you'll be able to do

• Understand the principles that promote and support recovery from mental health conditions.
• Know the range of aspects that may be addressed in a recovery plan.
• Support an individual to use approaches for managing their own recovery from mental health conditions.

What you'll be able to do

• Work with individuals to identify their needs in relation to personal care.
• Work with individuals to identify their preferences in relation to personal care.
• Provide support for personal care.
• Support individuals to use the toilet.
• Support individuals to maintain personal hygiene.
• Support individuals to manage their personal appearance.
• Monitor support for personal care.
• Report on support for personal care.

What you'll be able to do

• Understand the context of supporting individuals to retain, regain and develop skills for everyday life, including relevant legislation and best practice.
• Understand how to support individuals to retain, regain and develop skills for everyday life, considering their individual needs and preferences.
• Support individuals to plan for retaining, regaining and developing skills for everyday life, involving them in the decision-making process.
• Support individuals to retain, regain or develop skills for everyday life, providing appropriate assistance and encouragement.
• Evaluate support for retaining, regaining or developing skills for everyday life, identifying areas for improvement and adapting the approach as necessary.

What you'll be able to do

• Understand the psychological effects of bereavement on individuals.
• Understand the social effects of bereavement on individuals.
• Understand the physical effects of bereavement on individuals.
• Understand principles for supporting individuals who are bereaved, including active listening and empathy.
• Understand principles for supporting individuals who are bereaved, including respecting their beliefs and values.
• Support individuals to express their response to loss in a safe and supportive environment.
• Support individuals who are bereaved by providing practical assistance.
• Support individuals who are bereaved by offering emotional support.
• Understand the role of specialist agencies in supporting individuals who are bereaved, such as bereavement counselling services.
• Understand the role of specialist agencies in supporting individuals who are bereaved, such as support groups.
• Manage own feelings when providing support for individuals who are bereaved, ensuring self-care and boundaries.

What you'll be able to do

• Understand causes of distress on individuals.
• Understand effects of distress on individuals.
• Understand potential impacts on own well-being when supporting an individual who is distressed.
• Prepare to support individuals who are experiencing distress.
• Support individuals who are experiencing distress.
• Support individuals to reflect on incidents of distress.
• Record an individual’s distress to identify patterns and trends.
• Report on an individual’s distress to identify patterns and trends.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with cognition or learning difficulties.
• Understand different types of cognitive or learning difficulties and their impact on individuals.
• Assist the therapist/supervisor to prepare appropriate learning activities tailored to individual needs.
• Support individuals with learning activities, providing encouragement and assistance as required.
• Assist in reviewing learning activities and provide feedback to the therapist/supervisor.

What you'll be able to do

• Understand current legislation related to feeding babies.
• Understand national guidelines related to feeding babies.
• Understand policies related to feeding babies.
• Understand procedures related to feeding babies.
• Understand good practice guidelines related to feeding babies.
• Feed babies in line with evidence-based practice.
• Communicate with individuals when assisting with feeding babies.
• Support the individual with feeding babies.

What you'll be able to do

• Understand the legal, service and social context of work with individuals in relation to their behaviour.
• Gather and use relevant information to explore behavioural responses from an individual with mental health conditions.
• Support an individual with mental health conditions to plan a strategy for changing patterns of behaviour that have a negative impact.
• Support an individual with mental health conditions and significant other to review a strategy for changing patterns of behaviour that have a negative impact.

What you'll be able to do

• Understand an individual’s specific communication needs, including the barriers they may face.
• Understand how to support the use of communication technology and aids to meet individual needs.
• Contribute to identifying and addressing the specific communication needs of individuals.
• Interact with individuals using their preferred communication method, adapting your approach as necessary.
• Promote person-centred values when supporting effective communication between individuals and others.
• Review an individual’s communication needs and the support provided, making recommendations for improvement.

What you'll be able to do

• Understand current legislation related to supporting individuals with speech and language disorders to develop their communication skills.
• Understand national guidelines related to supporting individuals with speech and language disorders to develop their communication skills.
• Understand policies and protocols related to supporting individuals with speech and language disorders to develop their communication skills.
• Understand good practice related to supporting individuals with speech and language disorders to develop their communication skills.
• Understand a range of developmental disorders that can impact on developing or developed communication across the lifespan.
• Understand a range of progressive disorders that can impact on developing or developed communication across the lifespan.
• Understand a range of acquired disorders that can impact on developing or developed communication across the lifespan.
• Understand factors affecting individuals’ ability to communicate, including physical, cognitive, and emotional factors.
• Understand how therapeutic programmes are used to support and enhance communication.
• Understand how therapeutic activities are used to support and enhance communication.
• Prepare to support individuals with speech and language disorders during agreed therapeutic activities by gathering necessary materials.
• Prepare to support individuals with speech and language disorders during agreed therapeutic activities by creating a supportive environment.
• Support the implementation of agreed therapeutic programmes to help individuals with speech and language disorders to develop their communication skills.
• Support the implementation of agreed therapeutic activities to help individuals with speech and language disorders to develop their communication skills.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents or carers to interact with and care for their newborn baby.
• Understand how to support parents or carers to interact and care for their newborn babies.
• Support parents or carers in caring for, interacting with and forming bonds with their newborn babies.
• Support parents or carers in feeding and keeping their babies clean and safe.

What you'll be able to do

• Understand current legislation related to supporting parents/carers to care for babies.
• Understand current national guidelines related to supporting parents/carers to care for babies.
• Understand current policies related to supporting parents/carers to care for babies.
• Understand current protocols related to supporting parents/carers to care for babies.
• Understand current good practice guidelines related to supporting parents/carers to care for babies.
• Understand how to support the physical development of babies during their first year.
• Understand how to support the social development of babies during their first year.
• Understand how to support the emotional development of babies during their first year.
• Understand how to support the cognitive development of babies during their first year.
• Provide active support to parents/carers in relation to keeping their babies safe, in line with agreed plans.
• Provide active support to parents/carers to look after the health needs of their babies, in line with agreed plans.
• Provide active support to parents/carers in meeting the developmental needs of their babies, in line with agreed plans.

What you'll be able to do

• Understand the importance of risk-taking in everyday life for individuals, promoting independence, choice, and personal growth.
• Understand the importance of a positive, person-centred approach to risk assessment, focusing on individual strengths, preferences, and desired outcomes.
• Understand duty of care responsibilities in relation to supporting positive risk-taking, balancing individual rights with the need to protect from harm.
• Understand the legal and ethical framework which underpins an individual’s right to make decisions and take risks, including capacity, consent, and best interests.
• Support individuals to make informed decisions about risks, providing information, guidance, and support to weigh up potential benefits and consequences.
• Support individuals to take risks in a safe and managed way, implementing appropriate safeguards and monitoring outcomes.

What you'll be able to do

• Understand the importance of spiritual wellbeing for individuals and the factors that contribute to it.
• Identify the spiritual needs of an individual and others, taking into account their background and circumstances.
• Understand the impact of personal values and beliefs on one's own spiritual wellbeing and the spiritual wellbeing of individuals being supported.
• Support individuals' spiritual wellbeing in a way that respects their beliefs and preferences.

What you'll be able to do

• Understand how to care for individuals with nasogastric tubes in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Know the anatomy and physiology of the upper gastrointestinal system and its relevance to nasogastric procedures.
• Prepare to carry out nasogastric procedures.
• Support individuals undergoing nasogastric procedures.

What you'll be able to do

• Understand the importance of health and safety measures when transporting, transferring and positioning individuals and equipment in the perioperative care environment.
• Understand the requirements for pressure area care in the perioperative environment.
• Prepare to transport individuals within the perioperative care environment.
• Assist in the transfer and positioning of individuals within the perioperative environment.

What you'll be able to do

• Explain the principles of advance care planning.
• Describe the process of advance care planning.
• Explain person-centred approaches to advance care planning.

What you'll be able to do

• Understand how to work within the care and support planning process in mental health.
• Understand how to work within a risk management process in mental health care.

What you'll be able to do

• Understand the expected pattern of development for children and young people from birth to 19 years, across all areas of development.
• Understand the factors that influence children and young people’s development and how these affect practice, including biological, environmental, and social factors.
• Understand how to monitor children and young people’s development, using appropriate tools and techniques.
• Understand the importance of early intervention to support the speech, language and communication needs of children and young people, and how to access specialist support.
• Understand the potential effects of transitions on children and young people’s development, and how to support them through these changes.

What you'll be able to do

• Understand considerations for individuals at end of life, including their physical, emotional, social and spiritual needs.
• Understand how to support individuals affected by symptoms at end of life, including pain management, symptom control and emotional support.
• Understand how to support significant others at the end of life of an individual with specific health needs, including providing information, emotional support and bereavement counselling.

What you'll be able to do

• Understand the relevant legislation, policies, procedures, standards, local ways of working and codes of conduct relating to safeguarding children and young people.
• Understand the importance of working in partnership with other organisations to safeguard children and young people.
• Understand the importance of ensuring children and young people’s safety and protection in the work setting.
• Understand how to respond to evidence or concerns that a child or young person has been abused or harmed.
• Understand how to respond to evidence or concerns that a child or young person has been bullied.
• Understand how to work with children and young people to support their safety and wellbeing.
• Understand the importance of e-safety for children and young people.

What you'll be able to do

• Understand frailty and the impact of this on individuals' physical health.
• Understand frailty and the impact of this on individuals' mental health.
• Understand frailty and the impact of this on individuals' social wellbeing.
• Understand the nature and impact of a range of long-term conditions.
• Support individuals with frailty, in line with their care plan.
• Support individuals with long-term conditions, in line with their care plan.

What you'll be able to do

• Understand the needs of individuals with mental health conditions.
• Understand the strengths and limitations of the main interventions in mental health.
• Know the key principles and factors that underpin the choice of mental health interventions.

What you'll be able to do

• Understand the concepts of mental health and mental wellbeing in children and young people
• Understand a range of mental health conditions that affect children and young people, including their signs, symptoms and potential impact
• Understand legal and organisational requirements in relation to supporting children and young people with mental health conditions, including safeguarding and confidentiality
• Understand the use of behaviour management strategies for children and young people with mental health conditions, promoting positive behaviour and de-escalating challenging situations
• Understand the importance of supervision of children and young people with mental health conditions, ensuring their safety and wellbeing

What you'll be able to do

• Understand the different types of mental ill health, including common conditions such as depression, anxiety, and psychosis.
• Understand the potential impact of mental ill health on individuals, including their daily life, relationships, and ability to work, and on others in their social network, such as family and friends.
• Understand the difficulties individuals with mental ill health may face, including stigma, discrimination, and access to services.
• Recognise and respond to deterioration in an individual’s overall health and wellbeing, including physical and mental health.
• Recognise and respond to limitations in an individual’s mental capacity, in line with legal and ethical frameworks.
• Understand how to identify situations of risk to individuals with mental ill-health and to self and others, and how to report concerns.

What you'll be able to do

• Understand different methods of health promotion planning.
• Understand practical application opportunities for health promotion.
• Understand the scientific basis of health promotion.

What you'll be able to do

• Understand the current legislation, guidelines and policies relevant to the administration of medication.
• Understand the roles and responsibilities involved in the administration of medication.
• Understand the requirements and procedures for the administration of medication.
• Understand the requirements and procedures for ensuring an individual’s safety during the administration of medication.
• Understand the management of medications and administration records, including storage, disposal and documentation.

What you'll be able to do

• Understand how legislation and policies support the human rights and inclusion of individuals with learning disabilities, including relevant Acts of Parliament and government initiatives.
• Understand the nature, causes and characteristics of learning disability, including different types and levels of learning disability.
• Understand the historical context of learning disability, including past attitudes, treatments and services.
• Understand the principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families, promoting their rights and choices.
• Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family carers, recognising the potential for discrimination and stigma.
• Understand how to promote communication with individuals with learning disabilities, using appropriate methods and adapting communication styles to meet individual needs.

What you'll be able to do

• Understand own wellbeing, including factors that contribute to and detract from it.
• Understand the importance of maintaining and improving own wellbeing when working in mental health services, recognising the potential impact of the work on personal wellbeing.
• Manage own stress and anxiety when working in mental health services, utilising effective coping strategies and seeking support when needed.
• Maintain and improve own wellbeing when working in mental health services, implementing strategies for self-care and work-life balance.
• Review and promote own mental health and wellbeing when working in mental health services, reflecting on personal experiences and seeking opportunities for professional development.

What you'll be able to do

• Understand the legal and current policy framework for mental health services.
• Understand the service framework for mental health and the roles and responsibilities of agencies involved.
• Understand the rights and responsibilities of individuals using mental health services and of others within mental health care settings.

What you'll be able to do

• Understand the neurology of dementia, including its different types and progression.
• Understand the impact of recognition and diagnosis of dementia on individuals and their families.
• Understand how dementia care must be underpinned by a person-centred approach, promoting dignity and respect.

What you'll be able to do

• Understand the causes and prevalence of suicidal behaviour, including risk factors, triggers, and warning signs.
• Understand the process of suicide intervention, including assessment, de-escalation, and referral to appropriate services.
• Understand the roles and responsibilities of the main caregiver and other professionals in managing suicide interventions, including communication, collaboration, and support.

What you'll be able to do

• Understand considerations for individuals with dementia at end of life.
• Understand how to support individuals with dementia affected by symptoms at end of life.
• Understand how to support carers of individuals with dementia at end of life.

What you'll be able to do

• Understand the anatomy of the skin in relation to pressure area care.
• Understand the physiology of the skin in relation to pressure area care.
• Understand good practice in relation to own role when undertaking pressure area care.
• Follow the agreed care plan when undertaking pressure area care.
• Understand the use of materials available when undertaking pressure area care.
• Understand the use of equipment available when undertaking pressure area care.
• Understand the use of resources available when undertaking pressure area care.
• Prepare to undertake pressure area care.
• Undertake pressure area care.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to undertaking personal hygiene activities with individuals.
• Know the anatomy and physiology of the skin, nose, mouth, eyes and ears in relation to cleansing.
• Prepare for undertaking personal hygiene activities with individuals.
• Undertake personal hygiene activities with individuals.
• Record and report the outcome of the personal hygiene activity.

What you'll be able to do

• Understand relevant legislation, policy and good practice for undertaking physiological measurements.
• Understand the physiological states that can be measured, and the normal ranges for these measurements.
• Prepare to take physiological measurements, ensuring the individual's comfort and dignity.
• Undertake physiological measurements accurately and safely.
• Record and report results of physiological measurements accurately and promptly.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assessment for stoma care.
• Understand the anatomy and physiology in relation to conditions requiring stoma care.
• Prepare individuals appropriately for stoma care procedures.
• Carry out stoma care for individuals in a safe and effective manner.
• Monitor, record and report on an individual’s condition during and after stoma care, noting any changes or concerns.

What you'll be able to do

• Understand the need for tissue viability risk assessment.
• Undertake tissue viability risk assessment.
• Record and report on tissue viability risk assessment.
• Understand when the risk assessment should be reviewed.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, best practice and safety measures related to undertaking treatments and dressings of lesions and wounds.
• Understand wound infection and the process of healing.
• Understand the rationale for carrying out procedures when treating wounds and lesions.
• Prepare to treat and dress lesions and wounds.
• Carry out treatments and dressings to lesions and wounds.
• Record and report outcomes of the activities.

What you'll be able to do

• Understand relevant legislation, policy and good practice in relation to carrying out urethral catheterisation
• Understand the relevant anatomy and physiology for urethral catheterisation
• Prepare the environment, equipment and individual for the insertion of urethral catheters
• Insert urethral catheters safely and effectively
• Monitor the individual and care for the urethral catheter after insertion, according to established protocols
• Care for and support the individual during and after the urethral catheterisation procedure, respecting their dignity and preferences

What you'll be able to do

• Understand partnership working with families and family members in care and/or support.
• Establish and maintain positive relationships with families and family members in care and/or support.
• Plan shared approaches to the care and support of individuals with families and family members in care and/or support.
• Work with families to access support in their role as carers.
• Exchange and record information about partnership work with families.
• Contribute to reviewing partnership work with families.
• Provide feedback about support for families.

What you'll be able to do

• Understand the typical stages of development and learning for babies and young children, including physical, cognitive, social, and emotional development.
• Support the development and learning of babies and young children through appropriate activities and interactions.
• Understand the importance of attachment for babies and young children and how to recognise different attachment behaviours.
• Engage with babies and young children in a way that promotes their development and well-being.
• Work in partnership with carers, including parents and guardians, to support the learning and development of babies and young children.

What you'll be able to do

• Maintain a safe working environment, adhering to health and safety regulations and organisational policies.
• Maintain a healthy working environment, adhering to infection control procedures and promoting personal wellbeing.
• Follow the correct preparation procedures prior to a diagnostic imaging examination or procedure, ensuring all necessary equipment and materials are available.
• Provide individuals with clear and accurate information prior to a diagnostic imaging examination or procedure, addressing any concerns or questions.
• Support individuals undergoing diagnostic imaging examinations or procedures, providing reassurance and assistance as needed.
• Support care givers of individuals undergoing diagnostic imaging examinations or procedures, offering information and guidance.
• Understand the medical conditions of individuals whilst in the care of imaging staff, recognising potential risks and complications.
• Apply appropriate post-examination procedures, ensuring the individual's comfort and safety.
• Provide appropriate aftercare to individuals following diagnostic imaging examinations or procedures, including relevant advice and instructions.