TQUK Level 3 Diploma in Healthcare Support Work (RQF)

What you'll be able to do

• Understand relevant legislation related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs.
• Understand relevant policy related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs.
• Understand relevant good practice related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs.
• Understand anatomy relevant to adapting and fitting prescribed items to meet individuals’ needs.
• Understand physiology relevant to adapting and fitting prescribed items to meet individuals’ needs.
• Understand specialist technical requirements of healthcare equipment, medical devices, assistive technology, associated systems or products.
• Adapt prescribed items to meet individuals’ needs.
• Fit prescribed items to meet the needs of individuals.

What you'll be able to do

• Understand legislation relevant to the administration of medication
• Understand guidelines relevant to the administration of medication
• Understand policies relevant to the administration of medication
• Understand procedures relevant to the administration of medication
• Understand protocols relevant to the administration of medication
• Know about common types of medication
• Know about the use of common types of medication
• Understand procedures for the administration of medication
• Understand techniques for the administration of medication
• Prepare for the administration of medication
• Administer medication
• Monitor medication

What you'll be able to do

• Understand current legislation relevant to the administration of oral nutritional products
• Understand national guidelines relevant to the administration of oral nutritional products
• Understand organisational policies relevant to the administration of oral nutritional products
• Understand organisational protocols relevant to the administration of oral nutritional products
• Understand good practice guidelines relevant to the administration of oral nutritional products
• Understand the characteristics and uses of common oral nutritional products
• Understand how to identify and manage possible adverse reactions to oral nutritional products
• Prepare the individual for the oral administration of nutritional products
• Prepare the environment for the oral administration of nutritional products
• Administer oral nutritional products to individuals safely and effectively
• Monitor the individual during and after the administration of oral nutritional products
• Maintain appropriate stock levels of nutritional products
• Store nutritional products according to manufacturer's instructions and organisational guidelines

What you'll be able to do

• Understand good practice in identifying the information requirements of individuals regarding their health conditions.
• Understand different health conditions and their potential impact on individuals.
• Understand the effects of change, such as a new diagnosis or altered condition, on individuals’ lifestyles and well-being.
• Ascertain the specific information and advice needs of individuals regarding managing their condition.
• Agree realistic and achievable plans with individuals to adapt their lifestyle to better manage their condition.

What you'll be able to do

• Know the anatomy and physiology of the female reproductive system.
• Know the anatomy and physiology of the breast.
• Understand physical changes during pregnancy.

What you'll be able to do

• Understand current organisational policies and procedures relating to the use of oxygen.
• Understand respiratory conditions that may require the use of oxygen.
• Understand the adverse effects of oxygen and how they can be minimised or prevented.
• Understand resources and equipment used when administering care in response to respiratory conditions.
• Monitor and record saturation levels.
• Assist in the preparation and administration of oxygen for individuals.

What you'll be able to do

• Understand current legislation, national guidelines, local policies, protocols, and good practice which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility.
• Understand anatomical and physiological issues related to providing treatment programmes for individuals with severely reduced movement/mobility, including the impact of immobility on body systems.
• Understand the different types of treatment programmes available for individuals with severely reduced movement/mobility, and their specific aims and objectives.
• Implement treatment programmes for individuals with severely reduced movement/mobility, following the instructions of qualified practitioners and adhering to safety guidelines.

What you'll be able to do

• Understand the principles of monitoring the health of individuals affected by health conditions.
• Carry out observations of the health of individuals affected by health conditions, following established procedures.
• Accurately record observations of an individual's health condition.
• Report observations of an individual's health condition to the appropriate personnel.
• Respond appropriately to changes in an individual’s condition, following established procedures.

What you'll be able to do

• Understand how health and safety measures are implemented when receiving, handling, and dispatching clinical specimens to minimise risks.
• Understand the reasons for using different types of containers and transport media for different clinical specimens to maintain their integrity.
• Assist others in the processes of receiving, handling, correctly labelling, and dispatching clinical specimens according to established protocols.

What you'll be able to do

• Understand current legislation related to assisting in testing individuals prior to planning physical activities.
• Understand national guidelines related to assisting in testing individuals prior to planning physical activities.
• Understand policies related to assisting in testing individuals prior to planning physical activities.
• Understand protocols related to assisting in testing individuals prior to planning physical activities.
• Understand good practice related to assisting in testing individuals prior to planning physical activities.
• Understand health related topics in relation to physical activities.
• Understand motivation factors for physical activities.
• Carry out preparations to assess individuals’ ability to exercise.
• Assist the practitioner to administer tests to assess individuals’ ability to exercise.

What you'll be able to do

• Know the current legislation, guidelines, and organisational policies relevant to the administration of medication.
• Understand own role and responsibilities when assisting in the administration of medication.
• Understand the specific requirements and procedures for assisting in the administration of medication, including dosage, timing, and route.
• Understand the requirements and procedures for ensuring an individual’s safety and well-being during the administration of medication.
• Assist with the preparation of medication for administration, following established procedures.
• Assist in the administration of medication under appropriate supervision.
• Contribute to the accurate management of medications and the maintenance of administration records.

What you'll be able to do

• Understand the potential effects of the perioperative environment and procedures on individuals undergoing perioperative care.
• Support individuals in a perioperative environment according to their care plan.
• Monitor individuals in a perioperative environment according to the requirements of their care plans.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice related to the implementation of programmes to restore mobility, movement, and functional independence.
• Understand health topics related to restoring movement and functional independence.
• Understand treatment programmes related to restoring movement and functional independence.
• Assist in implementing programmes to restore mobility, movement, and functional independence.
• Make records and provide information to the practitioner.

What you'll be able to do

• Understand techniques and resources involved in planning presentations.
• Assist others to plan presentations.

What you'll be able to do

• Understand current legislation, national guidelines, local policies, protocols, and good practice relevant to assisting practitioners in carrying out health care activities.
• Assist practitioners effectively in carrying out a range of health care activities, following agreed procedures and under appropriate supervision.

What you'll be able to do

• Understand the importance of mental health legislation in protecting the rights and promoting the well-being of individuals with mental health conditions.
• Understand the key elements of mental health legislation, including legal frameworks, rights, and responsibilities.
• Understand the definition of 'restraint' as defined within mental health legislation and the legal requirements surrounding its use.
• Understand the importance of complying with the mental health legislation's Code of Practice when working with individuals who lack capacity, ensuring their best interests are prioritised.

What you'll be able to do

• Understand current legislation related to supporting parents/carers to care for babies during their first year.
• Understand national guidelines related to supporting parents/carers to care for babies during their first year.
• Understand policies related to supporting parents/carers to care for babies during their first year.
• Understand protocols related to supporting parents/carers to care for babies during their first year.
• Understand good practice guidelines related to supporting parents/carers to care for babies during their first year.
• Understand the importance of developing positive relationships with children.
• Understand the importance of developing positive relationships with young people.
• Establish positive relationships with children.
• Establish positive relationships with young people.
• Provide information to children.
• Provide advice to children.
• Provide information to young people.
• Provide advice to young people.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to caring for newborn babies.
• Understand how to meet the physical, social, emotional and developmental needs of newborn babies.
• Contribute to the safety of newborn babies within own care.
• Feed, bathe and clothe newborn babies in line with local policy and protocol.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to caring for individuals with urethral catheters, ensuring compliance and patient safety.
• Understand the procedure of urethral catheterisation, including the indications, contraindications, and potential complications.
• Understand the use and application of catheter care equipment, including different types of catheters, drainage bags, and cleaning solutions.
• Prepare individuals to carry out urethral catheter care, providing clear explanations, obtaining informed consent, and ensuring their comfort and privacy.
• Carry out care for individuals with urethral catheters, following established protocols and using appropriate techniques to maintain hygiene and prevent infection.
• Monitor individuals undergoing urethral catheter care, observing for any signs of complications, such as infection, blockage, or discomfort.
• Check individuals undergoing urethral catheter care, ensuring the catheter is functioning correctly and the drainage system is properly connected.

What you'll be able to do

• Understand the ageing process and its impact on the older person
• Understand how to adapt communication techniques when caring for the older person, considering their individual needs
• Understand how to care for the older person, promoting their well-being and independence

What you'll be able to do

• Provide physical care for babies.
• Provide physical care for young children.
• Provide routines for babies that support their health.
• Provide routines for babies that support their development.
• Provide routines for young children that support their health.
• Provide routines for young children that support their development.
• Provide opportunities for exercise for babies.
• Provide opportunities for exercise for young children.
• Provide opportunities for physical activity for babies.
• Provide opportunities for physical activity for young children.
• Provide safe environments for babies.
• Provide safe environments for young children.
• Provide protective environments for babies.
• Provide protective environments for young children.
• Provide for the nutritional needs of babies under 18 months.
• Provide meals to meet the nutritional needs of young children from 18-36 months.

What you'll be able to do

• Understand current legislation, national guidelines, organisational policies, protocols and good practice relevant to blood collection from fixed or central lines and how they impact own role.
• Understand the anatomical and physiological considerations relevant to blood collection from fixed or central lines.
• Understand the potential complications associated with blood collection from fixed or central lines.
• Understand the procedures involved in the collection of arterial blood.
• Prepare the environment and equipment for blood collection from fixed or central lines.
• Prepare the individual for blood collection from fixed or central lines.
• Carry out blood collection procedures from fixed or central lines safely and effectively.
• Manage and minimise risks associated with blood collection from fixed or central lines.
• Accurately record details of the blood collection procedure and the samples obtained.
• Report any adverse events or deviations from protocol during blood collection.
• Forward blood samples to the appropriate laboratory or department in a timely manner.
• Monitor the individual for any signs of complications following blood collection.
• Report any changes in the individual's condition following blood collection to the appropriate personnel.

What you'll be able to do

• Understand current legislation related to carrying out vision screening
• Understand current policy related to carrying out vision screening
• Understand current good practice related to carrying out vision screening
• Understand the factors that can affect vision screening results
• Understand the factors related to the vision screening process
• Prepare to carry out vision screening in accordance with established procedures
• Carry out vision screening in a safe and effective manner
• Support individuals during the vision screening procedure
• Support individuals after the vision screening procedure

What you'll be able to do

• Understand safety measures specific to undertaking wound drainage care.
• Understand the principles of wound drainage and use of related equipment.
• Understand procedures and techniques involved in wound drainage.
• Prepare for wound drainage care.
• Carry out wound drainage care.
• Record and report outcomes from procedure.

What you'll be able to do

• Understand how to maintain a clean environment to prevent the spread of infection
• Understand the principles and steps of the decontamination process
• Understand the importance of good waste management practice in the prevention of the spread of infection

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community.
• Understand how to assess the need for, and provision of, environmental and social support in the community.
• Carry out assessments in collaboration with others to establish the need for, and provision, of environmental and social support in the community.
• Plan changes to be made to the environment and social support with individuals and relevant others.

What you'll be able to do

• Understand the relationship between health, wellbeing, and lifestyle factors.
• Understand the various factors influencing an individual's health and wellbeing.
• Communicate effectively with individuals and other relevant parties when promoting health and wellbeing.
• Encourage individuals to address issues relating to their health and wellbeing, providing appropriate support and guidance.

What you'll be able to do

• Understand current legislation which impacts on performing intravenous cannulation
• Understand national guidelines which impact on performing intravenous cannulation
• Understand policies which impact on performing intravenous cannulation
• Understand protocols which impact on performing intravenous cannulation
• Understand best practice which impacts on performing intravenous cannulation
• Understand the purpose of intravenous cannulation
• Understand the functions of intravenous cannulation
• Prepare to carry out intravenous cannulation
• Carry out intravenous cannulation
• Monitor the intravenous cannulation
• Report on the intravenous cannulation

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to conducting routine maintenance on clinical equipment.
• Understand the procedures involved in conducting routine maintenance on clinical equipment, including safety precautions and documentation.
• Prepare to carry out routine maintenance on clinical equipment, ensuring the correct tools, equipment, and personal protective equipment are available and in good working order.
• Carry out routine maintenance on clinical equipment according to established procedures and manufacturer's guidelines.
• Report and record on routine maintenance carried out on clinical equipment, documenting any issues identified and actions taken.

What you'll be able to do

• Understand how to conduct hearing assessments in line with current legislation, national guidelines, policies, protocols, and good practice guidelines.
• Know the anatomy and physiology of the ear related to hearing.
• Understand how to maintain equipment required to assess individuals’ hearing, ensuring it is safe and fit for purpose.
• Prepare effectively to conduct hearing assessments.
• Conduct hearing assessments accurately and safely.
• Record and report the results of hearing assessments clearly and accurately.

What you'll be able to do

• Know the various factors that influence how individuals are cared for after their death, including legal and ethical considerations.
• Contribute to providing support to those who are close to the deceased individual, demonstrating empathy and sensitivity.
• Contribute to the preparation of deceased individuals prior to their transfer, following established procedures and respecting their dignity.
• Contribute to the safe and respectful transfer of deceased individuals, adhering to relevant guidelines.
• Manage and process own feelings and emotions in relation to the death of individuals, seeking support when needed.

What you'll be able to do

• Understand the procedures for discharging individuals to a carer, including relevant documentation, communication protocols, and risk assessments.
• Prepare individuals for discharge, ensuring they have the necessary information, support, and resources to transition safely and effectively.
• Contribute to the discharge of individuals to carers, working collaboratively with healthcare professionals, the individual, and their carer to ensure a smooth and well-coordinated discharge process.

What you'll be able to do

• Understand the importance of own role and how it contributes to the team performance
• Reflect on own performance, identifying strengths and areas for development
• Manage time and commitments effectively to meet team objectives
• Establish effective working relationships with all members of the team, demonstrating respect and collaboration

What you'll be able to do

• Understand the importance of following health and safety requirements when using medical devices in the perioperative environment
• Check medical devices in the perioperative environment, according to health and safety procedures
• Handle medical devices in the perioperative environment, according to health and safety procedures
• Check the integrity of instrument trays
• Dispose of used items safely
• Dispose of equipment safely

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice guidelines in relation to coordinating the progress of individuals through care pathways.
• Understand the processes involved in the coordination of individuals through care pathways.
• Coordinate the progress of individuals effectively through care pathways.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to delivering exercise sessions
• Understand the role of exercise and its physical effects on the body
• Understand the principles and rationales for exercise programmes, including their design and implementation
• Understand the safe and effective use of exercise equipment
• Deliver exercise sessions that are safe, effective and meet the needs of individuals

What you'll be able to do

• Understand how to deliver training through demonstration and instruction.
• Deliver training by demonstration and instruction.
• Review learning and training.

What you'll be able to do

• Understand the nature of dementia, including its impact on cognitive function and daily living.
• Understand different models of dementia care, including person-centred approaches and their application.
• Know the different types of dementia and their causes, including Alzheimer's disease, vascular dementia, and other less common forms.
• Understand an individual’s experience of living with dementia, including the challenges they face and the support they require.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents and carers to care for babies during their first year
• Understand how to access and gather relevant information for care planning
• Understand the factors which impact on care planning needs
• Develop individualised care plans for babies and families
• Agree individualised care plans for babies and families with relevant parties

What you'll be able to do

• Understand why effective communication with children and young people is important in the work setting, recognising its impact on their well-being, development, and engagement.
• Meet the communication and language needs of children and young people, adapting communication styles and methods to suit their individual abilities and preferences.
• Meet the communication and language wishes of children and young people, respecting their right to express themselves and be heard.
• Meet the communication and language preferences of children and young people and those involved in their care, ensuring that communication is accessible and inclusive.
• Understand the rationale for the use of play and distraction techniques for communicating with children and young people, recognising their potential to reduce anxiety and promote engagement.
• Understand the implementation of play and distraction techniques in the work setting, ensuring that they are used appropriately and ethically.

What you'll be able to do

• Understand current legislation related to supporting parents/carers to care for babies during their first year.
• Understand national guidelines related to supporting parents/carers to care for babies during their first year.
• Understand policies related to supporting parents/carers to care for babies during their first year.
• Understand good practice guidelines related to supporting parents/carers to care for babies during their first year.
• Understand factors which impact upon enabling children and young people to understand their health and well-being.
• Establish positive relationships with children to enable children and young people to understand their health and well-being.
• Establish positive relationships with young people to enable children and young people to understand their health and well-being.
• Establish positive relationships with relevant others to enable children and young people to understand their health and well-being.
• Develop a care plan in partnership with the child or young person to help them to achieve an understanding of the nature of their needs and preferences.

What you'll be able to do

• Understand legislation, policies, and practice in relation to supporting individuals to manage their behaviour, ensuring compliance and ethical practice.
• Understand the factors that influence behaviour, including biological, psychological, social, and environmental factors.
• Work with individuals to recognise the impact of their behaviour on others, promoting self-awareness and empathy.
• Support individuals to develop strategies for managing behavioural responses, including identifying triggers, developing coping mechanisms, and implementing de-escalation techniques.
• Support individuals in the use of proactive approaches to manage behavioural responses, such as environmental modifications, communication strategies, and positive reinforcement.
• Evaluate strategies for managing behavioural responses, assessing their effectiveness and identifying areas for improvement.
• Review strategies for managing behavioural responses with the individual, ensuring their ongoing participation and commitment to the process.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to group presentations.
• Understand factors which contribute to effective group presentations.
• Plan a presentation to facilitate learning.
• Present information to a group.

What you'll be able to do

• Understand current legislation, national guidelines, organisational policies, protocols, and good practice relating to collating and communicating health information to individuals.
• Identify the specific health information that needs to be collated and communicated to individuals.
• Communicate health information to individuals in a clear, accurate, and appropriate manner.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to implementing hydrotherapy programmes
• Know the musculo-skeletal aspects of the body
• Understand the principles of hydrotherapy practice
• Implement hydrotherapy programmes
• Report to the practitioner on the outcomes of the hydrotherapy programme

What you'll be able to do

• Understand the fundamental principles underpinning therapeutic group activities.
• Plan therapeutic group activities, ensuring resources are available and the environment is suitable.
• Prepare for therapeutic group activities, considering individual needs and preferences.
• Support individuals to participate and engage during therapeutic group activities.
• Contribute to the evaluation of therapeutic group activities, providing feedback on their effectiveness.

What you'll be able to do

• Understand own role in the prevention and control of the spread of infection
• Work in ways to prevent and control the spread of infection

What you'll be able to do

• Understand how to provide a quality service within the relevant legislation, policies, and procedures.
• Understand the importance of working with others to provide a quality service.
• Monitor quality standards in the health sector.
• Understand the importance of prioritising own workload to reduce risks to quality.

What you'll be able to do

• Understand how to make recommendations for the use of physical resources in a health setting.
• Interpret information to inform expenditure proposals, in line with organisational plans and objectives.
• Present proposals for expenditure for physical resources to stakeholders.
• Negotiate proposals for expenditure for physical resources with stakeholders.

What you'll be able to do

• Understand how to control the use of physical resources in a health setting in line with local policy and protocol.
• Advise team members on the control of expenditure and physical resource usage in a health setting.
• Monitor expenditure and physical resource usage in a health setting.

What you'll be able to do

• Understand the effects of symptoms in relation to end-of-life care, recognising the impact on physical, emotional, and psychological wellbeing.
• Understand how to manage symptoms in end-of-life care, including pharmacological and non-pharmacological approaches.
• Manage symptoms in end-of-life care, implementing appropriate interventions to alleviate discomfort and improve quality of life.
• Integrate symptom management in the care management process, ensuring a holistic and person-centred approach to care planning and delivery.

What you'll be able to do

• Understand safe procedures relating to measuring and recording individuals’ fluid balance in a perioperative environment
• Measure individuals’ body fluid balance in a perioperative environment
• Record individuals’ body fluid balance in a perioperative environment
• Review individuals’ body fluid balance in a perioperative environment
• Manage equipment after measuring individuals’ body fluid balance

What you'll be able to do

• Know the procedures for monitoring and maintaining the environment and resources during and after healthcare activities, ensuring a safe and hygienic setting.
• Operate equipment used in healthcare activities safely and effectively, following manufacturer's instructions and organisational protocols.
• Monitor and maintain the environment and resources during and after healthcare activities, identifying and addressing any issues or hazards.
• Clean resources in own work area according to established infection control procedures, minimising the risk of cross-contamination.

What you'll be able to do

• Understand how to monitor an individual's progress in relation to managing their body weight and nutrition, in line with current legislation, national guidelines, organisational policies, protocols, and good practice guidelines.
• Monitor an individual's progress in managing their body weight, identifying any potential issues or concerns.
• Support individuals in re-establishing goals for further progress in managing their body weight and nutrition, adapting plans as necessary.

What you'll be able to do

• Understand current legislation, policies, standards, local ways of working and codes of conduct in relation to moving and positioning individuals.
• Understand anatomy and physiology in relation to moving and positioning individuals.
• Minimise risk before moving and positioning individuals.
• Move and position an individual.
• Know when to seek advice and/or assistance from others when moving and positioning an individual.

What you'll be able to do

• Understand discharge and post discharge information needs of individuals.
• Inform individuals of discharge arrangements.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to obtaining a client history.
• Prepare to obtain a client history.
• Obtain a client history.

What you'll be able to do

• Understand how legislation, policy and good practice guidelines relate to obtaining and testing capillary blood samples.
• Understand the anatomy and physiology in relation to obtaining and testing capillary blood samples.
• Prepare to obtain capillary blood samples.
• Obtain capillary blood samples.
• Test and record the results of blood samples.
• Pass on the results of blood samples.

What you'll be able to do

• Understand current legislation in relation to obtaining venous blood samples.
• Understand national guidelines in relation to obtaining venous blood samples.
• Understand policies, procedures and protocols in relation to obtaining venous blood samples.
• Understand the anatomy relating to obtaining venous blood samples.
• Understand the physiology relating to obtaining venous blood samples.
• Prepare to obtain venous blood samples in a safe and hygienic manner.
• Obtain venous blood samples according to established procedures.
• Prepare venous blood samples for transportation according to required protocols.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice which impact on your own role when calibrating equipment.
• Understand the procedures involved in the calibration of equipment.
• Run tests on equipment.
• Conclude and report on tests on equipment.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role in performing routine electrocardiograph (ECG) procedures.
• Understand the purpose and functions of electrocardiographs and their role in diagnosing and monitoring heart conditions.
• Prepare the individual and equipment to carry out routine electrocardiograph procedures, ensuring a safe and comfortable environment.
• Carry out routine electrocardiograph procedures accurately and efficiently, following established protocols and recording results appropriately.

What you'll be able to do

• Understand the application of person-centred practices in care settings.
• Understand the importance of individuals’ relationships.
• Apply person-centred approaches in care settings.
• Promote individuals’ rights to make choices.
• Promote individuals’ independence.
• Understand the role of risk assessments in promoting person-centred approaches.
• Understand the role of risk assessments in promoting choice.
• Understand the role of risk assessments in promoting independence.

What you'll be able to do

• Understand the health and safety measures related to preventing wound contamination during the preparation and application of dressings and drains.
• Understand the health and safety measures related to preventing cross infection during the preparation and application of dressings and drains.
• Understand how medical devices are used in the application of dressings in the learner environment.
• Understand how medical devices are used in the application of wound supports in the learner environment.
• Understand how medical devices are used in the application of drains in the learner environment.
• Select dressings according to individual requirements.
• Select drains according to individual requirements.
• Prepare dressings according to individual requirements.
• Prepare drains according to individual requirements.
• Apply dressings according to individual requirements.
• Attach drains according to individual requirements.

What you'll be able to do

• Understand safe procedures for preparing for scrubbed clinical roles, including hand hygiene and personal protective equipment
• Understand safe procedures for dressing for scrubbed clinical roles, including gowning and gloving
• Know the limits of own competence in scrubbed clinical roles
• Know when to seek assistance or supervision in scrubbed clinical roles
• Understand the principles of aseptic technique when dressing for scrubbed clinical roles
• Understand the importance of maintaining a sterile field
• Dress correctly for scrubbed clinical roles, including gowning and gloving using aseptic technique
• Maintain a sterile field during scrubbed clinical procedures
• Work effectively as part of a team in scrubbed clinical roles

What you'll be able to do

• Understand how to prepare and provide surgical instrumentation and items for the surgical team in line with health and safety procedures and protocols.
• Prepare surgical instruments and supplementary items for the surgical team.
• Provide surgical instruments and supplementary items for the surgical team.
• Dispose of waste from the sterile field.

What you'll be able to do

• Understand current legislation related to the preparation of individuals for healthcare activities
• Understand current policy related to the preparation of individuals for healthcare activities
• Understand good practice related to the preparation of individuals for healthcare activities
• Prepare individuals for healthcare activities
• Record healthcare activities
• Report healthcare activities

What you'll be able to do

• Understand relevant legislation in relation to obtaining, carrying, testing, and storing specimens.
• Understand relevant policy in relation to obtaining, carrying, testing, and storing specimens.
• Understand relevant good practice in relation to obtaining, carrying, testing, and storing specimens.
• Understand the processes involved in obtaining specimens from individuals.
• Understand the processes involved in testing specimens from individuals.
• Prepare to obtain specimens from individuals.
• Obtain specimens from individuals.
• Test specimens.
• Report on the outcomes on the test of specimens.

What you'll be able to do

• Understand health and safety measures specific to carrying out activities in the anaesthetic/recovery environment, including infection control and emergency procedures.
• Understand the parameters for clinical readings taken in the anaesthetic/recovery environment, including vital signs and monitoring equipment.
• Prepare and maintain anaesthetic/recovery equipment for the reception of individuals, ensuring it is clean, functional, and ready for use.
• Assist the registered practitioner in caring for an individual in the anaesthetic/recovery environment, providing support and monitoring as directed.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures, and protocols in relation to inserting and securing nasogastric tubes.
• Understand the purpose and functions of nasogastric tubes and associated procedures.
• Prepare effectively for the insertion of a nasogastric tube.
• Insert a nasogastric tube safely and effectively.
• Measure, record and dispose of nasogastric aspirate following relevant policies, procedures, and protocols.

What you'll be able to do

• Describe the various factors that influence health, including lifestyle, environment, and genetics.
• Explore different models and strategies for behaviour change related to health promotion.
• State the role of effective communication in health promotion, including active listening and clear messaging.

What you'll be able to do

• Understand own responsibilities relating to health and safety in care settings.
• Understand the responsibilities of others relating to health and safety in care settings.
• Carry out own responsibilities for health and safety in care settings.
• Understand procedures for responding to accidents in care settings.
• Understand procedures for responding to sudden illness in care settings.
• Reduce the spread of infection in care settings.
• Move equipment safely in care settings.
• Handle equipment safely in care settings.
• Move other objects safely in care settings.
• Handle other objects safely in care settings.
• Handle hazardous substances safely in care settings.
• Handle hazardous materials safely in care settings.
• Promote fire safety in the work setting.
• Implement security measures in the work setting.
• Manage stress in care settings.

What you'll be able to do

• Understand what is required for competence in your own work role.
• Reflect on practice.
• Evaluate your own performance.
• Agree a personal development plan.
• Use learning opportunities and reflect on practice to contribute to personal development.

What you'll be able to do

• Understand the legal and organisational requirements for handling information in care settings, including data protection and confidentiality.
• Implement good practice in handling information, ensuring accuracy, security, and appropriate access.
• Support others to handle information effectively, providing guidance and training as needed.
• Support audit processes within own role and responsibilities, contributing to the monitoring and improvement of information handling practices.

What you'll be able to do

• Understand the importance of diversity, equality, and inclusion in care settings
• Work in an inclusive way, respecting and valuing individual differences
• Promote diversity, equality, and inclusion within the care setting

What you'll be able to do

• Understand the principles of safeguarding adults in care settings, including their right to safety and protection from harm.
• Recognise the signs and symptoms of abuse in care settings, including physical, emotional, and financial abuse.
• Understand how to respond to suspected or alleged abuse in care settings, following reporting procedures and maintaining confidentiality.
• Understand the national and local context of safeguarding and protection from abuse, including relevant legislation and policies.
• Understand ways to reduce the likelihood of abuse in care settings, promoting a safe and respectful environment.
• Understand how to recognise and report unsafe practices in care settings, ensuring the well-being of individuals.
• Understand the principles for online safety in care settings, protecting individuals from online abuse and exploitation.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to providing advice and information to parents/carers on the health and wellbeing of newborn babies.
• Understand the requirements for the health and well-being of newborn babies and their parents/carers, including physical, emotional, and social needs.
• Provide advice and information that enables parents/carers to meet the health and well-being needs of their newborn babies, covering topics such as feeding, sleep, hygiene, and safety.

What you'll be able to do

• Understand good practice in diabetic foot care
• Understand the factors affecting foot health in individuals with diabetes
• Discuss foot examination results with individuals
• Discuss foot examination results with carers
• Advise individuals on the management of foot health
• Advise carers on the management of foot health
• Complete records

What you'll be able to do

• Understand the common signs and causes of foot and toe-nail abnormalities, including infections, injuries, and underlying health conditions.
• Provide support for assessed foot care needs, following agreed care plans and protocols.
• Promote the individual’s engagement in their own foot care, encouraging self-care and independence where possible.
• Provide foot care safely, adhering to infection control procedures and using appropriate equipment.
• Accurately record and report on foot care provided, noting any changes or concerns.

What you'll be able to do

• Know factors which can affect the nutritional status of individuals.
• Advise individuals on maintaining optimal nutritional status.
• Obtain specific body measurements from individuals.
• Provide individuals with information and advice on eating to maintain optimum nutritional status.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice related to supporting individuals with communication and interaction difficulties
• Understand roles and responsibilities of those supporting individuals with communication and interaction difficulties, working within a multidisciplinary team
• Understand communication impairments and disorders that cause communication and interaction difficulties, including their impact on individuals
• Understand methods of interacting with individuals with communication and interaction difficulties, adapting communication styles to meet their needs
• Support individuals with communication and interaction difficulties to carry out learning tasks and activities, providing appropriate assistance and encouragement
• Support individuals with communication and interaction difficulties to communicate with others, facilitating effective communication and promoting social inclusion

What you'll be able to do

• Understand the importance of mobility for individuals' physical and mental wellbeing.
• Prepare the environment and equipment for mobility activities, ensuring safety and accessibility.
• Support individuals to keep mobile, following agreed care plans and risk assessments.
• Observe, record and report on activities to support mobility, noting any changes in the individual's condition or abilities.

What you'll be able to do

• Understand the importance of supporting individuals to continue recommended therapies.
• Encourage individuals to continue recommended therapies.
• Support individuals to continue recommended therapy.
• Monitor, record and report on observations during recommended therapy.
• Contribute to evaluation and review of recommended therapies.

What you'll be able to do

• Understand different approaches to managing pain and discomfort, including pharmacological and non-pharmacological methods
• Assist in minimising individuals’ pain or discomfort, following agreed care plans and protocols
• Monitor, record and report on the management of individuals’ pain or discomfort, providing accurate and timely information

What you'll be able to do

• Understand how to receive clinical specimens within the sterile field in line with health and safety guidance
• Understand how to handle clinical specimens within the sterile field in line with health and safety guidance
• Receive clinical specimens within the sterile field, adhering to correct procedures
• Handle clinical specimens within the sterile field, adhering to correct procedures

What you'll be able to do

• Know the regulations that apply to the misuse of substances in line with organisational procedures
• Know the legislation that applies to the misuse of substances in line with organisational procedures
• Understand the indications of substance misuse in individuals
• Assess risk related to substance misuse in accordance with organisational procedures
• Monitor risk related to substance misuse in accordance with organisational procedures
• Understand how to handle information related to substance misuse in line with organisational procedures
• Maintain records related to substance misuse in line with organisational procedures
• Refer individuals to appropriate services for substance misuse support in line with organisational requirements

What you'll be able to do

• Know the anatomy of the skin, including its layers and structures
• Know the physiology of the skin, including its functions and processes
• Know the anatomy and physiology of the tissues underlying the skin
• Understand the processes involved in wound healing
• Understand the factors that can lead to wound contamination
• Understand the rationale for adhering to approved procedures when removing wound closures
• Understand the rationale for using approved techniques when removing wound closures
• Prepare the individual and the environment for the removal of wound closure materials
• Select appropriate equipment for the removal of wound closure materials
• Remove wound closure materials safely and effectively
• Dispose of waste materials appropriately following the removal of wound closure materials
• Accurately record the outcomes of the wound closure removal procedure
• Report any unexpected outcomes or complications arising from the wound closure removal procedure

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to removing wound drains, including infection control and health and safety.
• Understand the different types of wound drains and their purpose.
• Understand factors related to the removal of wound drains, including the timing of removal, potential complications, and contraindications.
• Prepare the environment and equipment for the removal of wound drains.
• Prepare the individual physically and psychologically for the removal of wound drains.
• Remove wound drains safely and effectively, following established procedures.
• Assess the wound site following drain removal for any signs of complications.
• Provide appropriate wound care following drain removal.
• Care for and support the individual during and after the procedure, addressing their concerns and providing reassurance.
• Document the procedure and any relevant observations accurately and completely.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the reprocessing of endoscopy equipment, including infection control, health and safety, and traceability.
• Understand the potential risks associated with inadequately reprocessed endoscopy equipment.
• Understand the different types of endoscopy equipment and their specific reprocessing requirements.
• Understand the procedures involved in reprocessing endoscopy equipment, including pre-cleaning, cleaning, disinfection/sterilisation, drying, and storage.
• Understand the importance of using validated reprocessing methods and equipment.
• Carry out the pre-cleaning procedure according to established protocols.
• Carry out the cleaning procedure according to established protocols.
• Carry out the disinfection or sterilisation procedure according to established protocols.
• Carry out the drying and storage procedure according to established protocols.
• Report on and record the reprocessing of endoscopy equipment accurately and completely, including details of the equipment, the reprocessing method used, and any issues encountered.
• Report any equipment malfunctions or incidents to the appropriate personnel.
• Maintain accurate records of all reprocessing activities for audit and traceability purposes.

What you'll be able to do

• Understand agreed ways of working within the healthcare setting, including policies, procedures and protocols
• Understand the importance of effective working relationships in healthcare settings, including communication and collaboration
• Follow agreed ways of working consistently and effectively
• Work in partnership with others, including colleagues, individuals receiving care, and their families

What you'll be able to do

• Understand the legislation, policies and procedures, standards, local ways of working and codes of conduct for safeguarding children and young people, ensuring practice is compliant and ethical.
• Understand the importance of working in partnership with other organisations to safeguard children and young people, promoting effective communication and collaboration.
• Understand the importance of ensuring children and young people’s safety and protection in the work setting, creating a secure and supportive environment.
• Understand how to respond to evidence or concerns that a child or young person has been abused or harmed, following reporting procedures and safeguarding protocols.
• Understand how to respond to evidence or concerns that a child or young person has been bullied, implementing anti-bullying strategies and providing support to victims.
• Understand how to work with children and young people to support their safety and wellbeing, empowering them to make informed choices and seek help when needed.
• Understand the importance of e-safety for children and young people, promoting responsible online behaviour and protecting them from online risks.

What you'll be able to do

• Understand the relevant legislation, local policies, and protocols in relation to dressing appropriately for work in a healthcare setting, including infection control measures.
• Understand how to select and correctly use personal protective equipment (PPE) in a healthcare setting, ensuring compliance with safety regulations.
• Select and use appropriate personal protective equipment (PPE) in a healthcare setting, demonstrating correct donning and doffing procedures.

What you'll be able to do

• Evaluate own work to identify areas for improvement.
• Evaluate the work of others to identify areas for improvement.
• Understand how to make constructive suggestions about how services can be improved.
• Understand how to discuss and agree improvements with others.
• Understand how to make agreed improvements to own work.
• Understand how to support others to make changes.

What you'll be able to do

• Understand the meaning of study skills within the context of the Senior Healthcare Support Worker role.
• Understand the qualities and abilities required to be an independent learner.
• Understand how to use a range of investigatory techniques for learning and research.
• Understand what plagiarism is and the potential consequences of plagiarism.
• Understand how to correctly reference information sources used in academic work.
• Plan and carry out an extended piece of work, such as an essay or project.
• Present an extended piece of work in a suitable format.
• Review and evaluate an extended piece of own work, identifying areas for improvement.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures, and protocols in relation to supporting individuals in the community.
• Understand why individuals might require support.
• Understand how to ensure individuals receive the support they need from carers.
• Support carers to meet the care needs of individuals.
• Support and promote individuals to take responsibility for their own health and wellbeing.

What you'll be able to do

• Understand legal and organisational requirements which protect children and young people with mental health conditions, including safeguarding policies and data protection.
• Understand the diverse needs of children and young people with mental health conditions, including emotional, social, and educational needs.
• Understand the range of interventions available to support children and young people with mental health conditions and their parents or carers, including therapeutic approaches and support services.
• Understand education provision for children and young people within a mental health setting, including adaptations and support strategies.
• Support a child or young person with a mental health condition, promoting their well-being and access to appropriate support.

What you'll be able to do

• Understand the principles of supporting independence in the tasks of daily living, including the importance of promoting autonomy and choice.
• Establish what support is required for daily living tasks by assessing individual needs and preferences.
• Provide support for planning and preparing meals, taking into account dietary requirements and personal preferences.
• Provide support for buying and using household and personal items, ensuring safety and promoting independence.
• Provide support for keeping the home clean and secure, respecting the individual's living space and promoting hygiene.
• Identify and respond to changes needed in support for daily living tasks, adapting the support provided to meet evolving needs.

What you'll be able to do

• Understand the aims and principles of end of life care.
• Understand factors affecting end of life care.
• Understand advance care planning in relation to end of life care.
• Provide support to individuals and key people during end of life care.
• Understand the role of organisations and support services available to individuals and key people in relation to end of life care.
• Support individuals through the process of dying.
• Take action following the death of individuals.
• Manage own feelings in relation to the dying or death of individuals.

What you'll be able to do

• Understand the reasons why individuals experience change
• Understand different responses that individuals may have to change
• Support individuals to plan how to manage change effectively
• Support individuals to plan how to adapt to change effectively
• Support individuals to manage change effectively
• Support individuals to adapt to change effectively
• Evaluate the effectiveness of the support provided to individuals during a period of change

What you'll be able to do

• Understand current legislation related to supporting individuals during emergency situations
• Understand national guidelines related to supporting individuals during emergency situations
• Understand organisational policies related to supporting individuals during emergency situations
• Understand organisational protocols related to supporting individuals during emergency situations
• Understand organisational procedures related to supporting individuals during emergency situations
• Understand how being involved in an emergency situation can impact on individuals’ health
• Understand how being involved in an emergency situation can impact on individuals’ well-being
• Understand how the negative effects of being involved in an emergency situation can be reduced
• Prepare to provide support to individuals during emergency situations
• Provide support to individuals during emergency situations

What you'll be able to do

• Understand the impact of the last days of life on the individual and others.
• Understand how to respond to common symptoms in the last days of life.
• Support individuals and others during the last days of life.
• Respond to changing needs of an individual during the last days of life.
• Work according to national guidelines, local policies and procedures, taking into account preferences and wishes after the death of the individual.
• Manage own feelings in relation to an individual’s dying or death.

What you'll be able to do

• Understand factors that affect the management of continence, including physical, psychological, and environmental factors
• Support individuals and their carers to manage continence issues, promoting dignity and respect
• Support the use of equipment to manage continence, ensuring it is safe and appropriate
• Maintain infection control when supporting individuals to manage continence, following established procedures
• Monitor, record and report on support for managing continence, adhering to organisational policies

What you'll be able to do

• Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols, and good practice guidelines.
• Understand how dysphagia affects individuals.
• Know the importance of nutritional intake and environment for individuals with dysphagia.
• Support individuals in managing dysphagia by developing skills through participating in therapy programmes.
• Provide information to colleagues regarding individuals’ treatment.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice when supporting individuals to undertake chosen activities
• Understand concepts for supporting individuals to undertake chosen activities, services or facilities
• Make plans with individuals to undertake chosen activities
• Support individuals to undertake chosen activities

What you'll be able to do

• Know various ways to support individuals to access information on services and facilities relevant to their needs.
• Work with individuals to select and obtain appropriate information about services and facilities.
• Work with individuals to access and use information about services and facilities effectively.
• Support individuals to evaluate the information accessed on services and facilities in terms of its relevance and reliability.

What you'll be able to do

• Understand the various factors that can influence an individual's ability to access services and facilities.
• Support individuals in the process of selecting appropriate services and facilities to meet their needs.
• Provide practical support to individuals to enable them to access and effectively use services and facilities.
• Support individuals to review their experiences of accessing and using services and facilities, and identify any areas for improvement.

What you'll be able to do

• Understand health care procedures likely to be undertaken by individuals
• Support individuals to prepare to carry out their own health care procedures
• Support individuals to carry out health care procedures
• Monitor health care procedures undertaken by individuals

What you'll be able to do

• Support individuals to make informed choices about food and drink, respecting their preferences and dietary requirements.
• Prepare the environment and resources required to provide support for eating and drinking, ensuring a safe and comfortable experience.
• Provide appropriate support for individuals during eating and drinking, adapting techniques to meet their specific needs and abilities.
• Clear away after eating and drinking, maintaining hygiene standards and respecting the individual's dignity.
• Monitor the individual's eating and drinking patterns, documenting intake and any difficulties encountered, and evaluate the effectiveness of the support provided.

What you'll be able to do

• Understand the principles of supporting individuals to live at home, promoting independence and well-being.
• Contribute to planning support for living at home, involving the individual and relevant others in the process.
• Work with individuals to secure additional services and facilities to enable them to live at home, such as healthcare, social activities, and home adaptations.
• Work in partnership with other professionals and organisations to introduce additional services for individuals living at home, ensuring a coordinated approach.
• Contribute to reviewing support for living at home, evaluating its effectiveness and making adjustments as needed.

What you'll be able to do

• Understand the principles that promote recovery from mental health conditions.
• Understand the principles that support recovery from mental health conditions.
• Know the range of aspects that may be addressed in a recovery plan.
• Support an individual to use approaches for managing their own recovery from mental health conditions.

What you'll be able to do

• Work with individuals to identify their needs and preferences in relation to personal care.
• Provide support for personal care activities, respecting the individual's dignity and independence.
• Support individuals to use the toilet safely and comfortably.
• Support individuals to maintain personal hygiene, including washing, bathing, and oral care.
• Support individuals to manage their personal appearance, including dressing and grooming.
• Monitor and report on the support provided for personal care, noting any changes or concerns.

What you'll be able to do

• Understand the context of supporting skills for everyday life.
• Understand how to support individuals to retain, regain and develop skills for everyday life.
• Support individuals to plan for retaining, regaining, and developing skills for everyday life.
• Support individuals to retain, regain or develop skills for everyday life.
• Evaluate support for retaining, regaining, or developing skills for everyday life.

What you'll be able to do

• Understand healthcare activities in order to support individuals.
• Prepare individuals to undergo healthcare activities.
• Support individuals undergoing healthcare activities.
• Support individuals following health care activities.

What you'll be able to do

• Understand the effects of bereavement on individuals.
• Understand principles for supporting individuals who are bereaved.
• Support individuals to express their response to loss.
• Support individuals who are bereaved.
• Understand the role of specialist agencies in supporting individuals who are bereaved.
• Manage own feelings when providing support for individuals who are bereaved.

What you'll be able to do

• Understand the causes and effects of distress on individuals
• Understand potential impacts on own well-being when supporting an individual who is distressed
• Prepare to support individuals who are experiencing distress, ensuring a safe and supportive environment
• Support individuals who are experiencing distress, using appropriate communication and de-escalation techniques
• Support individuals to manage distress, promoting coping strategies and self-help techniques
• Record and report on an individual’s distress, following organisational procedures

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with cognition or learning difficulties.
• Understand cognitive or learning difficulties.
• Assist the therapist to prepare learning activities.
• Support individuals with learning tasks.
• Assist in reviewing learning.

What you'll be able to do

• Understand current legislation related to feeding babies
• Understand national guidelines related to feeding babies
• Understand organisational policies related to feeding babies
• Understand organisational procedures related to feeding babies
• Understand good practice guidelines related to feeding babies
• Feed babies using evidence-based practices, including breastfeeding and formula feeding
• Know different feeding techniques and positions for babies
• Communicate effectively with individuals when assisting with feeding babies
• Provide clear and concise information about feeding options and techniques
• Support the individual with feeding babies, including positioning, latching and burping
• Monitor the baby's feeding cues and respond appropriately
• Provide emotional support and encouragement to the individual during feeding

What you'll be able to do

• Understand the legal context of working with individuals in relation to their behaviour, including relevant legislation and regulations.
• Understand the service context of working with individuals in relation to their behaviour, including available support services and referral pathways.
• Understand the social context of working with individuals in relation to their behaviour, including societal attitudes and potential stigma.
• Gather relevant information to explore behavioural responses from an individual with mental health conditions, using appropriate communication and assessment techniques.
• Use gathered information to analyse and understand the triggers and underlying causes of behavioural responses from an individual with mental health conditions.
• Support an individual with mental health conditions to plan a strategy for changing patterns of behaviour that have a negative impact, ensuring their active participation and informed consent.
• Support an individual with mental health conditions to identify realistic and achievable goals for behaviour change.
• Support an individual with mental health conditions to develop coping strategies to manage challenging behaviours.
• Support an individual with mental health conditions and significant others to review a strategy for changing patterns of behaviour that have a negative impact, evaluating its effectiveness and making necessary adjustments.
• Support an individual with mental health conditions and significant others to identify any barriers to implementing the behaviour change strategy and develop solutions to overcome them.

What you'll be able to do

• Understand an individual’s specific communication needs, including their preferred methods of communication.
• Understand how to support the use of communication technology and aids to meet individual needs.
• Contribute to identifying and addressing the specific communication needs of individuals, in line with their care plan.
• Interact with individuals using their preferred communication method, showing respect and empathy.
• Promote communication between individuals and others, facilitating social interaction.
• Review an individual’s communication needs and the support provided, suggesting improvements as necessary.

What you'll be able to do

• Understand the different ways in which individuals with mental health may react to change.
• Apply an active approach in supporting mental health service users or carers to manage change.

What you'll be able to do

• Understand current legislation related to supporting parents or carers to interact with and care for their newborn baby
• Understand national guidelines related to supporting parents or carers to interact with and care for their newborn baby
• Understand organisational policies related to supporting parents or carers to interact with and care for their newborn baby
• Understand organisational protocols related to supporting parents or carers to interact with and care for their newborn baby
• Understand good practice guidelines related to supporting parents or carers to interact with and care for their newborn baby
• Understand different approaches to supporting parents or carers to interact with and care for their newborn babies
• Support parents or carers in caring for their newborn babies, including nappy changing, bathing and dressing
• Support parents or carers in interacting with their newborn babies, including talking, singing and playing
• Support parents or carers in forming bonds with their newborn babies, including skin-to-skin contact and responsive care
• Support parents or carers in feeding their babies, including breastfeeding and bottle feeding
• Support parents or carers in keeping their babies clean, including bathing and nappy changing
• Support parents or carers in keeping their babies safe, including safe sleeping practices and car seat safety

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice guidelines related to supporting parents/carers to care for babies, ensuring practice is informed and compliant.
• Understand how to support the physical, social, emotional, and cognitive development of babies during their first year, promoting optimal development and wellbeing.
• Provide active support to parents/carers in relation to keeping their babies safe, offering advice and guidance on creating a safe environment and preventing accidents.
• Provide active support to parents/carers to look after the health needs of their babies, promoting access to healthcare services and providing information on infant health.
• Provide active support to parents/carers in meeting the developmental needs of their babies, offering practical assistance and encouragement to facilitate learning and growth.

What you'll be able to do

• Understand the importance of risk-taking in promoting independence and well-being in everyday life.
• Understand the importance of adopting a positive, person-centred approach to risk assessment, focusing on individual strengths and aspirations.
• Understand the legal and ethical framework which underpins an individual’s right to make decisions and take risks, including capacity and best interests.
• Support individuals to make informed decisions about risks, providing them with relevant information and guidance.
• Support individuals to take calculated risks, while ensuring their safety and well-being are prioritised.
• Understand duty of care responsibilities in relation to supporting positive risk-taking, balancing individual autonomy with safeguarding.

What you'll be able to do

• Understand the importance of spiritual wellbeing for individuals in a care setting
• Assess the spiritual needs of an individual, taking into account their background and beliefs
• Assess the spiritual needs of others involved in the individual's care
• Understand the impact of personal values and beliefs on one's own approach to spiritual wellbeing
• Understand the impact of an individual's values and beliefs on their spiritual wellbeing
• Support individuals' spiritual wellbeing in a way that respects their beliefs and preferences

What you'll be able to do

• Understand how to prepare individuals for operative and invasive procedures in line with national guidelines, policies, protocols, and good practice.
• Understand the factors to be considered in the choice of surgical instruments and supplementary items during operative procedures.
• Assist in the preparation of an individual for operative and invasive procedures.
• Select, handle and dispose of surgical instruments and supplementary items for operative and invasive procedures.

What you'll be able to do

• Understand the potential impact of transitions on children and young people, considering emotional, social, and developmental aspects.
• Understand how to effectively support children and young people experiencing various types of transitions, such as starting school, moving house, or family changes.
• Understand the various influences on children and young people experiencing transitions, including family, peers, and the wider community.

What you'll be able to do

• Understand the principles of working with children and young people who have additional needs, including relevant theories and frameworks.
• Work in partnership with families of children or young people with additional needs, respecting their values and beliefs.
• Support age and developmentally appropriate learning, play or leisure opportunities for children or young people with additional needs, promoting their independence and inclusion.
• Understand how to evaluate, support, and develop existing practice when working with children and young people with additional needs, identifying areas for improvement.
• Understand how to work in partnership with other agencies and professionals to support provision for children and young people with additional needs, ensuring a coordinated approach.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice related to supporting individuals with speech and language disorders to develop their communication skills.
• Understand the range of developmental, progressive, and acquired disorders that can impact on developing or developed communication across the lifespan, including their causes and characteristics.
• Understand the factors affecting individuals’ ability to communicate, including physical, cognitive, and emotional factors.
• Understand how therapeutic programmes and activities are used to support and enhance communication for individuals with speech and language disorders.
• Prepare to support individuals with speech and language disorders during agreed therapeutic activities, ensuring a safe and supportive environment.
• Support the implementation of agreed therapeutic programmes and activities to help individuals with speech and language disorders to develop their communication skills, under the guidance of a qualified professional.

What you'll be able to do

• Understand the legislative framework in relation to positive behaviour support, including relevant laws and regulations
• Understand behaviour as a means of expression and communication for individuals
• Understand different approaches to positive behavioural support, including their principles and techniques
• Monitor the behaviour of individuals, identifying patterns and triggers
• Agree strategies for positive behaviour support with individuals and others involved in their care
• Implement positive behaviour support plans effectively
• Support individuals through incidents of challenging behaviour, ensuring their safety and well-being
• Develop practice in relation to positive behaviour support through reflection and continuous improvement

What you'll be able to do

• Understand how to care for individuals with nasogastric tubes in line with current legislation, national guidelines, policies, protocols, and good practice guidelines.
• Know the anatomy and physiology of the upper gastrointestinal system and its relevance to nasogastric procedures.
• Prepare to carry out nasogastric procedures.
• Support individuals undergoing nasogastric procedures.

What you'll be able to do

• Understand the importance of adhering to health and safety measures when transporting individuals within the perioperative care environment.
• Understand the importance of adhering to health and safety measures when transferring individuals within the perioperative care environment.
• Understand the importance of adhering to health and safety measures when positioning individuals within the perioperative care environment.
• Understand the importance of adhering to health and safety measures when transporting equipment within the perioperative care environment.
• Understand the requirements for providing pressure area care in the perioperative environment.
• Prepare for the transportation of individuals within the perioperative care environment.
• Assist in the transfer of individuals within the perioperative environment.
• Assist in the positioning of individuals within the perioperative environment.

What you'll be able to do

• Understand the principles of advance care planning, including its purpose, benefits, and legal and ethical considerations.
• Understand the process of advance care planning, including how to initiate discussions, document wishes, and review and update plans.
• Understand person-centred approaches to advance care planning, ensuring that the individual's values, beliefs, and preferences are at the heart of the planning process.

What you'll be able to do

• Understand how to work within the care and support planning process
• Understand how to work within a risk management process

What you'll be able to do

• Understand how duty of care contributes to safe practice, promoting the wellbeing and protection of individuals receiving care.
• Address conflicts or dilemmas that may arise between an individual’s rights and the duty of care, balancing individual autonomy with safeguarding responsibilities.
• Respond to concerns, comments, and complaints, ensuring they are addressed promptly and appropriately.
• Recognise and respond to adverse events, incidents, errors and near misses, following reporting procedures and contributing to learning and improvement.

What you'll be able to do

• Understand why effective communication is important in the work setting, including its impact on individuals and the organisation.
• Understand the variety in people’s communication needs and preferences, including the barriers to effective communication.
• Communicate effectively with others, using appropriate methods and techniques.
• Meet the communication and language needs, wishes and preferences of individuals in a care setting.
• Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs and preferences.
• Understand confidentiality requirements in care settings and how to maintain them.

What you'll be able to do

• Understand considerations for individuals at end of life
• Understand how to support individuals affected by symptoms at end of life
• Understand how to support significant others at the end of life of an individual with specific health needs

What you'll be able to do

• Understand the structure and function of the human body, including key systems and their interrelationships.
• Understand factors that affect the function of the human body, such as lifestyle, environment, and disease.

What you'll be able to do

• Understand frailty and the impact of this on individuals.
• Understand long term conditions.
• Support individuals with frailty or long term conditions.

What you'll be able to do

• Understand the diverse needs of people experiencing mental health problems, including their physical, emotional, and social needs.
• Understand the impact of mental health problems on individuals, families, and communities.
• Understand the strengths and limitations of various mental health interventions, including pharmacological, psychological, and social interventions.
• Understand the evidence base for different mental health interventions.
• Know the key principles that underpin the choice of mental health interventions, such as person-centred care, recovery-oriented practice, and least restrictive options.
• Know the factors that influence the choice of mental health interventions, such as the individual's preferences, the severity of their condition, and the availability of resources.
• Understand the importance of collaborative decision-making in mental health care.

What you'll be able to do

• Understand the concepts of mental health and mental wellbeing.
• Understand mental health conditions that affect children and young people.
• Understand legal requirements in relation to supporting children and young people with mental health conditions.
• Understand organisational requirements in relation to supporting children and young people with mental health conditions.
• Understand the use of behaviour management strategies for children and young people with mental health conditions.
• Understand the importance of supervision of children and young people with mental health conditions.

What you'll be able to do

• Understand methods of health promotion planning.
• Understand practical application opportunities for health promotion.
• Understand the scientific basis of health promotion.

What you'll be able to do

• Understand the causes and prevalence of suicidal behaviour.
• Understand the process of suicide intervention.
• Understand the role of the main caregiver and other professionals in managing suicide interventions.

What you'll be able to do

• Understand the current legislation, guidelines, and policies relevant to the administration of medication.
• Understand the roles and responsibilities involved in the administration of medication.
• Understand the requirements and procedures for the administration of medication.
• Understand the requirements and procedures for ensuring an individual’s safety.
• Understand the management of medications and administration records.

What you'll be able to do

• Understand how legislation and policies support the human rights and inclusion of individuals with learning disabilities.
• Understand the nature, causes and characteristics of learning disability.
• Understand the historical context of learning disability.
• Understand the principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families.
• Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family carers.
• Understand how to promote communication with individuals with learning disabilities.

What you'll be able to do

• Understand the legal and current policy framework for mental health
• Understand the service framework for mental health and the roles and responsibilities of agencies
• Understand the rights and responsibilities of individuals using mental health services and of others within mental health care settings

What you'll be able to do

• Understand the neurology of dementia
• Understand the impact of recognition of dementia
• Understand the impact of diagnosis of dementia
• Understand how dementia care must be underpinned by a person-centred approach

What you'll be able to do

• Understand own wellbeing.
• Understand the importance of maintaining own wellbeing when working in mental health services.
• Understand the importance of improving own wellbeing when working in mental health services.
• Manage own stress when working in mental health services.
• Manage own anxiety when working in mental health services.
• Maintain own wellbeing when working in mental health services.
• Improve own wellbeing when working in mental health services.
• Review own mental health and wellbeing when working in mental health services.
• Promote own mental health and wellbeing when working in mental health services.

What you'll be able to do

• Understand current legislation, protocols and agreed ways of working when using extended feeding techniques
• Understand anatomy and physiology in relation to extended feeding
• Understand extended feeding techniques
• Prepare for extended feeding
• Carry out and complete extended feeding techniques
• Maintain records and report on extended feeding

What you'll be able to do

• Understand the different types of mental ill health that individuals may experience.
• Understand the impact that mental ill health can have on individuals.
• Understand the impact that mental ill health can have on an individual's social network, including family, friends, and colleagues.
• Understand the difficulties that individuals with mental ill health may face in their daily lives.
• Know the signs and symptoms that indicate an individual’s overall wellbeing is deteriorating.
• Respond appropriately when an individual’s wellbeing is deteriorating.
• Recognise limitations in an individual’s mental capacity.
• Respond appropriately to limitations in an individual’s mental capacity.
• Identify situations of risk to individuals with mental ill-health, both to themselves and to others.

What you'll be able to do

• Understand key principles for communication and relationships in mental health support, including empathy and active listening
• Understand effective communication skills in building and sustaining relationships in mental health care with individuals and others, promoting trust and rapport
• Understand how to support individuals in their relationships, respecting their choices and boundaries
• Build and maintain therapeutic relationships with individuals, carers, and their families, providing appropriate support and guidance

What you'll be able to do

• Understand the expected pattern of development for children and young people from birth to 19 years.
• Understand the factors that influence children and young people’s development and how these affect practice.
• Understand how to monitor children and young people’s development.
• Understand the importance of early intervention to support the speech, language and communication needs of children and young people.
• Understand the potential effects of transitions on children and young people’s development.

What you'll be able to do

• Understand considerations for individuals with dementia at end of life, including their specific needs and preferences.
• Understand how to support individuals with dementia affected by symptoms at end of life, such as pain, confusion, and agitation.
• Understand how to support carers of individuals with dementia at end of life, providing emotional support, practical advice, and respite care options.

What you'll be able to do

• Understand the anatomy and physiology of the skin in relation to pressure area care
• Understand good practice in relation to own role when undertaking pressure area care
• Follow the agreed care plan for pressure area care
• Understand the use of materials, equipment and resources that are available when undertaking pressure area care
• Prepare to undertake agreed pressure area care activities
• Undertake agreed pressure area care activities

What you'll be able to do

• Understand best practice principles and guidelines in diabetic foot care, including preventative measures and management strategies.
• Understand the various factors affecting foot health in individuals with diabetes, such as neuropathy, vascular disease, and infection.
• Prepare effectively to conduct an examination on the feet of individuals who have diabetes, ensuring a safe and comfortable environment.
• Conduct a thorough and systematic examination on the feet of an individual with diabetes, identifying any abnormalities or potential problems.
• Advise individuals with diabetes about foot health, providing education on self-care practices and preventative measures.
• Accurately and comprehensively report the outcome of foot examinations, documenting findings and recommendations for further action.

What you'll be able to do

• Understand how to conduct external ear examinations in line with current legislation, national guidelines, policies, protocols, and good practice guidelines, ensuring compliance and patient safety.
• Know the anatomy of the ear as related to conducting ear examinations, including the structure and function of the external ear and its surrounding tissues.
• Understand reasons for conducting an examination of the external ear, including identifying potential infections, blockages, or other abnormalities.
• Prepare to conduct external ear examinations, ensuring the environment is suitable, equipment is readily available, and the individual is comfortable and informed.
• Conduct external ear examinations using appropriate techniques and equipment, observing for any signs of abnormality or concern.
• Record results from external ear examinations accurately and comprehensively, documenting any findings and observations.
• Report results from external ear examinations to the appropriate healthcare professional, ensuring timely communication and follow-up care.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to undertaking personal hygiene activities with individuals.
• Know the anatomy and physiology of the skin, nose, mouth, eyes and ears in relation to cleansing.
• Prepare for undertaking personal hygiene activities with individuals.
• Undertake personal hygiene activities with individuals.
• Record and report the outcome of the personal hygiene activity.

What you'll be able to do

• Understand relevant legislation for undertaking physiological measurements.
• Understand relevant policy for undertaking physiological measurements.
• Understand relevant good practice for undertaking physiological measurements.
• Understand the physiological states that can be measured.
• Prepare to take physiological measurements.
• Undertake physiological measurements.
• Record results of physiological measurements.
• Report results of physiological measurements.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assessment for stoma care.
• Understand the anatomy and physiology in relation to conditions requiring stoma care.
• Prepare individuals for stoma care.
• Carry out stoma care for individuals.
• Monitor and check individuals following stoma care.

What you'll be able to do

• Understand how to perform the non-scrubbed circulating role for perioperative procedures in line with relevant policies, protocols, and good practice guidelines.
• Perform the non-scrubbed circulating role for perioperative procedures, adhering to policies, protocols, and good practice.
• Know how medical devices are used for surgical interventions and their specific functions.
• Work safely and effectively with medical devices and equipment for clinical procedures, in accordance with relevant requirements and manufacturer's instructions.

What you'll be able to do

• Understand the importance of conducting tissue viability risk assessments in healthcare settings.
• Understand the factors that contribute to the development of pressure ulcers and other tissue damage.
• Gather relevant information to inform a tissue viability risk assessment.
• Use appropriate tools and techniques to undertake a tissue viability risk assessment.
• Accurately record the findings of a tissue viability risk assessment.
• Report the outcomes of a tissue viability risk assessment to relevant personnel.
• Understand the circumstances that necessitate a review of a tissue viability risk assessment.
• Understand the process for reviewing and updating a tissue viability risk assessment.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, best practice, and safety measures related to undertaking treatments and dressings of lesions and wounds
• Understand wound infection and the process of healing
• Understand the rationale for carrying out procedures when treating wounds and lesions
• Prepare to treat and dress lesions and wounds, ensuring appropriate resources are available
• Carry out treatments and dressings to lesions and wounds, following established procedures
• Record and report outcomes of the activities, adhering to organisational policies

What you'll be able to do

• Understand relevant legislation, policy, and good practice in relation to carrying out urethral catheterisation, ensuring safe and ethical practice.
• Understand the relevant anatomy and physiology of the urinary system in relation to urethral catheterisation.
• Prepare to insert urethral catheters, including selecting appropriate equipment and ensuring a sterile environment.
• Insert urethral catheters safely and effectively, following established procedures and guidelines.
• Monitor and care for the urethral catheter after insertion, identifying and managing potential complications.
• Care for and support the individual during and after the procedure, addressing their concerns and promoting their comfort and dignity.

What you'll be able to do

• Understand the principles of partnership working with families and family members in the context of care and/or support.
• Establish and maintain positive relationships with families and family members to promote effective communication and collaboration.
• Plan shared approaches to the care and support of individuals in collaboration with their families and family members.
• Work with families to access appropriate support services to assist them in their role as carers.
• Exchange and record information accurately and appropriately regarding partnership work with families.
• Contribute to the review of partnership work with families to ensure its effectiveness and identify areas for improvement.
• Provide constructive feedback about the support provided to families, contributing to the ongoing development of services.

What you'll be able to do

• Understand the typical stages of development and learning for babies and young children from birth to five years.
• Support the development and learning of babies and young children through appropriate activities and interactions.
• Engage with babies and young children in a way that promotes their development and learning.
• Engage with babies and young children in a safe and supportive manner.
• Work in partnership with parents and carers to support the learning and development of babies and young children.